DLI Contacts and Designates Survey 2012

DLI Contacts and Designates Survey 2012

Analysis and original presentation by Sylvie Lafortune, DLI/EAC Education CommitteeNovember 5, 2012 (revised)

Revision adapted for ACCOLEDS Training, Nov 27-29, 2012 by Gail Curry, Western Region Training Coordinator

Focus of this presentation• Focus on responses from DLI contacts.• Focus on two of the five sections in the

questionnaire: Section I – DLI contacts work environment; Section V – DLI training.

• Results by Canada and the Western Region.• Show changes between 2008 and 2012.• Provide framework for future focus group

sessions.

Why second cycle?• Report from 2008 survey: conduct regular surveys every 4-5 years.• Changing research data landscape.

Growth of data portals. Open data. Emphasis on statistical and spatial literacies. Increase in work with undergraduate students.

• Changes at StatCan/DLI, and evolution in DLI program.• Opportunity for participating institutions to provide anonymous

feedback on the DLI program and on the training needs of member institutions.

• Opportunity for DLI Contacts to reflect on their own local services.

Process

• 2008 questionnaire edited by Education Committee to create 2012 questionnaire.

• May 29, 2012: invitation to participate with instructions and link to online survey sent to all DLI Contacts.

• Contacts were encouraged to have their designates participate.

• Survey open May 29 - June 19, 2012• Data collection managed by University of Northern

British Columbia’s Survey Research Centre (SRC).

Changes to 2012 questionnaire

• Section I: work environment ←• Section II: support from local institution• Section III: satisfaction with DLI products,

services and DLI section• Section IV: improvements to products,

services and DLI section• Section V: satisfaction with DLI training ←

Participation: Quick Recap2008

• Final sample contained 97 completed online surveys

• Response rate:– Contacts: 92% (66/72)– Designates: 67% (31/46)

• Survey language used:– EN: 78.4%– FR: 21.6%

2012

• Final sample contained 93 completed online surveys

• Response rate:– Contacts: 96% (72/75)– Designates: (21)

• Survey language used:– EN: 85%– FR: 15%

Section I - DLI contact work environment

Changes for this section

• More details on DLI-related responsibilities and data services provided.

• New question on quantitative analysis software.

• Expanded questions on instructional activities and promotional materials/tools.

• Dropped question DLI metrics.

The DLI region in which your institution is located, 2012

(n=68 contacts)

Region Number Percent

Atlantic 11 15.3

Quebec 13 18.1

Ontario 22 30.6

West 22 30.6

Contact’s work environment:Distribution by size of institution

Size 2008 2012

Very small< 5,000

24.2% (16) 26.4% (19)

Small5,000-9,999

25.8% (17) 16.7% (12)

Medium10,000-19,999

25.8% (17) 25.0% (18)

Large20,000 +

24.2% (16) 26.4% (19)

“This is a “learn by doing” experience. That experience will one day become expertise, but it’s a long road. The more advice and help given, the better.”

How long IN TOTAL have you served as DLI contact … at your institution? (number of years)

And, by region(number of years)

Canada Atlantic Quebec Ontario West0

1

2

3

4

5

6

7

8

9

10

7.27

8.33

6.33 6.55

7.868.53

7.27 7.15

9.36 9.09

20082012

DLI-related responsibilitiesby regions (new) 1/2

Canada West Ontario Quebec Atlantic0.00%

20.00%

40.00%

60.00%

80.00%

100.00%

120.00%

Help users locate data filesData reference servicesInstruction for end-usersPromoting data services and col-lections

DLI-related responsibilitiesby regions (new) 2/2


10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

Downloading and prep microdata filesDownloading and prep geospatial data filesProviding access to DLI data files: web sitePrep and loading DLI data files: data delivery system

Time spent on data services(new question in 2012)

Canada Atlantic Quebec Ontario West0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

up to 20%20%-40%primary job dutyfull timegrey area

Data services at your institution (Canada)

2008 2012

Offer a dedicated data service?

47.4% n/a

Data services offered through contact office or separate service point

n/a 56.9%

Statistics questions are referred to contact or data service point

n/a 81.9%

Statistics questions handled by any librarian at service desk

n/a 50%

Data services at your institutionby region, 2012 (%)CanadaN=72

Atlanticn=11

Quebecn=13

Ontarion=22

Westn=22


56.9 63.6 61.5 72.7 40.9


81.9 72.7 84.6 95.5 72.7


50.0 72.7 23.0 45.5 59.0

Data services at your institutionby size of institution, 2012 (%)

Very small< 5,000n=19

Small5,000-9,999n=12

Medium10,000-19,999n=18

Large20,000 +

n=19


47.4 41.7 55.6 84.2


78.9 83.3 72.2 94.7


42.1 50.0 55.6 52.6

In your wider work responsibilities, do you consider yourself … (Canada)

Responsibility 2008 2012

Data person 53.0 % (35) 63.9 % (46)

GIS person 1.5 % (1) 16.7 % (12)

Gov. Documents person 15.2% (10) 33.3 % (24)

Maps n/a 13.9 % (10)

Reference person 22.7 % (15) n/a

Bibliographer/Cataloguer n/a 2.8 % (2)

Subject Specialist/Liaison n/a 51.4 % (37)

Other 51.5 % (34) 57.0 % (41)

Data and GIS responsibilities explicitly specified in workload … (Canada)

• Seems to show an increasing commitment from local institutions in support of data and GIS services.

yes 2008 2012

Data 63.6% (42) 81.9% (59)

GIS 24.2% (16) 29.2% (21)

Data and GIS responsibilities explicitly specified in workload … by region (2012)


20.0%

40.0%

60.0%

80.0%

100.0%

120.0%

Data GIS

Data ex-tractors (%)

DLI REGIONS

Canada Atlantic Quebec Ontario West

2008n=66

2012n=72

2008n=12

2012n=11

2008n=12

2012n=13

2008n=20

2012n=22

2008n=22

2012n=22

CHASS 56.1 76.4 58.7 63.6 33.3 84.6 55.0 77.3 68.1 90.9

EQUINOX/IDLS

53.0 56.9 83.3 91.1 66.7 93.3 55.0 45.5 27.3 40.9

NESSTAR 15.2 N/A 0 N/A 0 N/A 35.0 N/A 13.6 N/A

NESSTAR (STC)

N/A 36.1 N/A 36.4 N/A 38.5 N/A 31.8 N/A 45.5

ODESI N/A 30.6 N/A 9.0 N/A 0 N/A 86.4 N/A 9.1

SDA 13.6 25.0 8.3 36.4 0 0 10.0 13.6 27.3 50.0

Statistical analysis software usedat your institution (2012) (%)

Canadan=72

Atlanticn=11

Quebecn=13

Ontarion=22

Westn=22

SPSS 79.2 81.8 72.7 90.9 90.9

SAS 54.2 54.5 46.2 72.7 50.0

STATA 44.4 27.3 46.2 68.2 36.4

R 37.5 27.3 7.7 63.6 40.9

Types of instruction activities undertaken to inform users about what DLI has to offer

by region


10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

100.00%

Undergrads 2008Undergrads 2012Grad Students 2008Grad Students 2012

Types of instruction activities undertaken to inform users about what DLI has to offer by region


10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

Research/profs 2008Research/profs 2012Library colleagues 2008Library colleagues 2012

Types of promotional materials used to inform users about what DLI has to offer by region

CanadaN=68

AtlanticN=11

QuebecN=13

OntarioN=22

WestN=22

DLI/RDC brochure

41.7 18.2 30.8 68.2 40.9

Self-auth Print 27.8 18.2 15.4 45.5 27.3

Self-auth. Web 54.2 36.4 46.2 63.7 68.2

Email lists 25.0 27.3 7.7 36.4 27.3Blog 8.3 9.1 0 4.5 18.2Twitter 4.2 0 0 4.5 9.1RSS 2.8 0 0 4.5 4.5Rarely or never use promo

23.6 45.5 38.5 13.6 18.2

Q30 What types of information, online tools, promotional materials or marketing support would be most helpful …

« Une version du "guide de survie" en fonction des besoins des usagers, selon les sites Web existants (site de l'IDD, de CANSIM et des recensements) »

“Examples/guides for students of how to use key DLI sources, e.g., CANSIM, to answer real research questions... - I would be happy to contribute to a working group on this...”

“An overview/promotion of StatCan's top 10 surveys/collections in DLI. And the same for the RDC program. An overview/promotion of the benefits/services of DLI, the RDC's and the Regional centres”

« Guide de base sur la collection que l'on puisse présenter aux étudiants. (…) Une capsule vidéo sur l'IDD et ses ressources serait appréciée »

Section II - Support from your local institution

Membership to professional data groups or associations by region, 2012 (%)

Association AtlanticN=11

QuebecN=13

OntarioN=22

WestN=22

ACMLA 18.1 7.7 59.1 27.3

CAPDU 18.1 7.7 63.6 45.5

IASSIST 18.1 30.8 63.6 59.1

ICPSR 36.4 23.1 59.1 50.0

Summary: Section I and II

Most DLI Contacts in Canada are still wearing many hats, with many variations (84%)

In 2012, data librarianship is more formalized in post-secondary institutions across Canada

In 2012, increased recognition of “maps/GIS, data, government information services” in post secondary institutions across Canada

Summary: Section I and II

Level of satisfaction with support from institution has increased from 3.32 on a scale of 5 in 2008 to 3.81 in 2012.

Sections III and IV – Satisfaction withDLI products

Use of DLI List (Canada)USE How often 2008 2012

READ Daily 81.1% 66.7%

Weekly 6.1% 15.3%

Never 1.5% 0%WRITE Monthly 19.7% 26.4%

Quarterly 31.8% 25%

Never 13.6% 9.7%SEARCH Monthly 30.3% 29.2%

Quarterly 30.3% 19.4%

Never 9.1% 8.3%

Use of DLI listby region (%), 2012

USE HOW OFTEN

Atlantic Quebec Ontario West

READ Daily 54.5 61.5 77.3 77.3Weekly 27.3 23.1 13.6 9.1

WRITE Monthly 9.1 23.1 40.9 27.3Quarterly 45.5 30.8 9.1 31.8< 4 times per year

36.4 23.1 18.2 18.2SEARCH Monthly 27.3 23.1 27.3 40.9

Quarterly 27.3 7.7 27.3 18.2< 4 times per year

18.2 38.5 27.3 31.8

Comments on DLI list“Searching the DLI list is troublesome and takes too long”

“I've given up searching the listserv archive. It's frustrating to use and usually ineffective. Also need to login twice to complete search”

“I find the staff and listserv extremely helpful - it is necessary to maintain adequate staff support for the Unit with the growing emphasis on research and research data”

Comments on DLI list

“(…) I've also found the community created through the list, where other DLI contacts respond to questions and help each other, to be very useful for my own development as a data librarian”

“The shared nature of the DLI list is fantastic and it would be great to build newer shared tools”

DLI products: frequency of access in 2012 (%)

PRODUCT Frequency AtlanticN=11

QuebecN=13

OntarioN=22

WestN=22

Survival Guide

Quarterly 9.1 30.8 3.8 27.3

< 4 times a year

54.5 38.5 45.5 36.4

Training repository

Monthly 36.4 15.4 22.7 18.2

Quarterly 0 23.1 27.3 27.3

< 4 times a year

54.4 30.8 36.4 36.4

CANSIM: frequency of access in 2012 (%)PLATFORM Frequency Atlantic Quebec Ontario West

CHASS Daily 0 0 0 9.1

Weekly 18.2 7.7 31.8 27.3

Monthly 27.3 15.4 9.1 18.2

Quarterly 27.3 30.8 22.7 22.7

ESTAT Daily 0 15.4 13.6 4.5

Weekly 36.4 23.1 36.4 31.8

Monthly 36.4 23.1 13.6 36.4

Quarterly 0 38.5 9.1 13.6

STC Web Daily 9.1 23.1 22.7 22.7

Weekly 27.3 23.1 31.8 27.3

Monthly 18.2 7.7 13.6 22.7

Quarterly 18.2 15.4 9.1 18.2

Section V: Satisfaction and improvement with DLI training

• Attending DLI training workshops, boot camps, national training.

• Overall satisfaction with training.• Importance of training topics.• Self-evaluation of knowledge/comfort with

various aspects of DLI contact work.

Attending DLI training (2012)by region (%)

AtlanticN=11

QuebecN=13

OntarioN=22

WestN=22

Regional training

100.0 100.0 95.0 86.4

Reasons for not attending regional training: new contact; dates not convenient; no budget, etc.

Boot Camps 100.0 46.2 75.0 81.8

National training days (every 4 years)

63.6 69.2 75.0 77.3

Overall, how satisfied are youwith the DLI training? (scale of 1-5)

Region Level of satisfaction (2008)

Level of satisfaction (2012)

Atlantic 4.13 4.09

Quebec 4.42 3.91

Ontario 4.58 4.21

West 4.33 4.20

Some comments related to satisfaction with training …

“DLI training is essential for me as it brings insights into new developments and what is going on in some of the many subject divisions of Statistics Canada.”

« J'apprends beaucoup lors de ces formations, les échanges entre les individus sont aussi très enrichissants. »

“I learn so much more, and so much more quickly, when interacting with other DLI librarians and trainers in face-to-face, concentrated education sessions (…)”

Most important training areas…Top rankings for Canada in 2008

Top rankings for Canada in 2012

1 Regional workshops 93.5 Regional workshops 77.8

2 Subject matter presentations 91.9 Statistical and data literacy 72.2

3 DLI section presentations 88.7 Data extractors 70.8

4 Hands-on sessions 88.7 Access to DLI collections 68.1

5 Product reviews 83.9 Boot camps 68.0

Most important training areas…Top rankings for the Western region in 2008

Top rankings for the Western region in 2012

Regional workshops 90.0 DLI section presentations 100.0

Subject matter presentations 90.0 Statistical and data literacy 100.0

DLI section presentations 90.0 Data extractors 100.0

Hands-on sessions 80.0 Boot camps 90.0

Computing exercises 80.0 Regional workshops 90.0

Hands-on training 90.0

More knowledgeable or more comfortable with the following aspects



Census 71.5 Census 65.3

Finding and retrieving aggregate statistics

60.0 Finding and retrieving aggregate statistics

62.5

Knowledge of DLI products 52.3 Responding to data and statistics questions

58.4

Finding and retrieving microdata 50.8 Finding and retrieving microdata 58.3

Knowledge of DLI surveys 50.8 Knowledge of DLI products 55.6

More knowledgeable or more comfortable with the following:

Top rankings for West in 2008 Top rankings for West in 2012

Census 63.6 Responding to data and statistics questions

77.3

Finding and retrieving aggregate 54.5 Census 72.7

Statistical and data literacystatistics

54.5 Knowledge of DLI surveys 68.2

Knowledge of DLI surveys 54.5 Knowledge of DLI products 68.2

Finding and retrieving microdata 50.0 Finding and retrieving aggregate statistics

63.6

Using and interpreting data documentation

63.6

Less knowledgeable or less comfortable with the following:

Bottom rankings for Canada in 2008

Bottom rankings for Canada in 2012

Using statistical software to manipulate data

67.2 Statistical methodologies 61.2

Using statistical software to create a software specific format file

60.9 Using GIS software 59.7

Knowledge of data outside DLI 40.0 Using statistical software to manipulate data

48.6

Statistical and data literacy 31.3 Using statistical software to create a software specific format file

41.7

Finding and retrieving geography files

30.2 Finding and retrieving geography files

33.4

Less knowledgeable or less comfortable with the following:

Bottom rankings for West in 2008

Bottom rankings for West in 2012

Using statistical software to manipulate variables

72.7 Statistical methodologies 81.8

Using statistical software to create a software specific format file

68.2 Using GIS software 68.2

Knowledge of data outside DLI 45.5 Using statistical software to manipulate data

59.1

Statistical and data literacy 27.3 Using statistical software to create a software specific format file

50.0

Using and interpreting data documentation

22.7 Finding and retrieving geography files

27.3

Looking back, looking forward(responses from contacts and designates, n=92)

• Q46: Please describe how your data work has changed in the last 3-5 years, and how these changes have affected your training needs

58% response rate (n=54)

• Q47: Please describe how you see your data work changing in the next 3-5 years, and how you think it will affect your training needs

55% response rate (n=51)

Q46 - last 3-5 years: Top issues

1 Impact of web-based data services on local services (22%)

2 Increase in the number of stats/data questions (15%)

3 Change in data work or less data work (13%)

3 DLI Contacts need more training on statistical software tools (13%)

3 Increase in interest/requests for GIS services (13%)

Q46 - last 3-5 years: some comments

“People need help with statistical analysis, which I can't always provide. And there are very few places for people to turn to on campus for help in this regard..”

“My time in the classroom (and in creating related teaching and finding tools) is vastly increased as data and statistical literacy becomes increasingly important at all levels in most disciplines.”

« On s'attend que je puisse former mes collègues à l'utilisation de données statistiques mais je n'en sais pas assez pour le faire. Par exemple, je ne sais pas comment utiliser Nesstar! »

Q47 - next 3-5 years: Top issues

1 Training in numeracy/statistical literacy (25%)

2 Enhancing knowledge of data analysis tools (20%)

3 Training colleagues, staff (16%)

4 More teaching/ team teaching with faculty (14%)

5 Growing demand for GIS (12%)

Q47 - next 3-5 years some comments

“The explosion of open data, as well as free data visualization and mapping tools has increased users' awareness of data, and expectations of service. It's hard enough for me to keep on top of this, let alone my reference colleagues. I anticipate the need to do a lot of in-service training for librarians.”

“We will likely become much more involved in data management planning and implementation for our researcher communities. The Library, and the Data Service as a consequence, will have a strong role in this.”

Q47 - next 3-5 years some comments

« J'aurais besoin de plus de formation pour savoir comment utiliser les logiciels statistiques afin de pouvoir offrir un soutien de base aux usagers. »

“Increased use of data and GIS in undergraduate programs and the public availability of data from third party sources (http://www.data.gov.bc.ca/) will necessitate that more library staff, engaged in reference and information literacy activities, be trained in the art of locating and evaluating data.”