DMP - JANUARY'11 - South East Central Railway zone · DMP - JANUARY'11 . Disaster Management Plan - 2 - Disaster Management Plan ... line of actions to be initiated well in advance

Disaster Management Plan

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DMP - JANUARY'11


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INDEX

SN Chapter Page No.

1 DISASTER AND TRAIN ACCIDENTS 1 Salient features of the Disaster Management Act, 2005

Definition of a Disaster on Railways and its explanation Disaster Management Plan Types of Disaster

1 1-2 2 2

2 REPORTING OF ACCIDENTS TO RAILWAY BOARD 3 Format for reporting of accidents to the Railway Board

System to be followed for reporting of accident to Railway Board Reporting of accidents by Divisions to Zonal Railway HQ Telephone Nos. of Railway Board's officials for reporting accidents

3 3 4 4

3 PREPAREDNESS FOR DISASTER 5 Availability of Resources

On trains carrying passengers Non-Railway resources available nearby Railway resources available nearby Geographical Information System (GIS) Beat of operation of ARTs, ARMEs and Cranes Tower Wagons available in SECR ART/ARME available in adjoining Railway Current position of Inflatable tower in ART/ARME Self contained breathing apparatus and inflatable tents Commissioning of WLL exchange Sounding of Hooter Target time for the turn out of ART/ARME Movement of ARME Satellite phone (INMARSAT) facility Ham Radio Breakdown equipments of adjoining railways Disaster Management Mock drill Mock drills on DM vide letter of Railway Board Mock drills of Crane and its maintenance National Disaster Response Force (NDRF) Important telephone Nos. of NDMA and NDRF

5 5 5 6 6 6-8 8 8 8 8 8 9 9 9 9-10 10 10 10-11 11 11 12 12 12 13-14

4 PREVENTION AND MITIGATION PLAN FOR ACCIDENT 15 Objects of Mitigation

Vision 2020 Safety Action Plan initiated to prevent and mitigate disasters

15 15 15-16

5 CAPACITY BUILDING TO HANDLE DISASTER 17 List of Training Centers in SEC Railway 17 6 GOLDEN HOUR 18 7 FUNCTIONING OF DM CELL AT HQ 19


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Safety Department Medical Department Commercial Department Operating Department Mechanical Department Engineering Department Electrical Department S&T Department

19 19 19 19 20 20 20 20 20

8 PASSENGER CARE 21 General

Hospitalization of the injured Facilities to be made available in the Hospital Communication Arrival of relatives/dependents Taking care of relatives/dependents Single window clearance Withdrawal from station earning Departure of relatives/dependents of dead and injured Ex-gratia Payment

21 21-22 22-23 23 23 23 23-24 24 24 24 25

9 MEDIA MANAGEMENT 26 Objectives

Duties of public relations organization Spokes person Information to be relayed to press and electronic media Accident Uninjured passengers Dead and injured passengers

26 26 26 26 27 27 27

10 DISASTER INFORMATION FLOWS AND ALERTS OF DISASTER 28 Categorization of alerts

Action Plan for communication of alert messages Action on Division/Zones on orange/red/alert Monitoring/Reporting of affects of Disaster

28 28 28 28

11 HOSPITAL DISASTER MANAGEMENT PLAN 29 Aim of Hospital Disaster management Plan

Hospital DM Plan Objective and goals of a Hospital Disaster Plan Categorization of emergencies The Disaster manual Hospital Preparedness and emergency health management Medical First Responder (MFR) Capacity development Memorandum of understanding (MOU) Duties of the Doctors/Paramedics involved in rescue Points to be considered while dealing with affected people Duties of Doctors/Paramedics visiting Hospitals where the injured

persons are getting treatment

29 29 29 29 29 30 30 30 30 31 31 31


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12 ROLE OF SECURITY DEPARTMENT IN DM 32 Role of RPF in Disaster

Integrated Security Scheme Crowd control and management Explosion in trains and railway premises Terrorist acts and Hijacking of trains

32 32 33 33 33

13 CRISIS MANAGEMENT PLAN 34

IMPORTANT PHONE NUMBERS

SN Annexure Page No.

1 NAME AND ADDRESS OF THE MEMBERS/ALTERNATIVES MEMBERS IN NCMC (NATIONAL CRISIS MANAGEMENT COMMITTEE)

35

2 FOR NATURAL DISASTER 36 3 CENTRAL MANAGEMENT COMMITTEE FOR THE CRISIS SITUATION

ACCIDENT ON RAILWAY. 37-38

4 CENTRAL MANAGEMENT COMMITTEE FOR THE CRISIS SITUATION- NATURAL DISASTER

39-40

5 TELEPHONE NUMBERS OF STATE GOVERNMENT (RAIPUR-C.G.) 40 6 TELEPHONE NUMBERS OF ART IN SEC RAILWAY 41 7 COMMISSIONER OF RAILWAY SAFETY 42 8 IMPORTANT TELEPHONE NUMBERS OF RAILWAY BOARD 43 9 LIST OF CIVIL DEFENCE VOLUNTEERS IN SECR 44 10 IMPORTANT TELEPHONE NUMBERS OF SECR HQ OFFICERS 45 11 CENTRAL CONTROL 46 12 TELEPHONE NUMBERS OF CSO'S IN INDIAN RAILWAYS 46

APPENDICS

1 SCHEDULE OF POWERS FOR DISASTER MANAGEMENT (APRIL 2004)

47-49


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CHAPTER – 1

DISASTER AND TRAIN ACCIDENTS Introduction: Salient Features of the Disaster Management Act, 2005 It is the central legislation on Disaster Management around which all the Disaster Management related activities revolve since its enactment. It legislates a holistic approach to Disaster Management; from mere responding to disasters to greater attention to prevention and mitigation, capacity building and preparedness. The Disaster Management Plan of the Railways has been prepared by taking relevant provision of this Act into consideration. Focus of Disaster Management practiceness has shifted from relief and rescue centric to prevention, mitigation, preparedness and capacity building. It has shifted from departmental to multisectoral endeavour and it has become synergy of national capacity and people’s participation. Definition of a Disaster on Railways: Based on the definition of the Disaster Management Act 2005, Ministry of Railways has adopted the following definition of Railway Disaster:

“Railway Disaster is a serious train accident or an untoward event of grave nature, either on the railway premises or arising out of railway activity in that area, due to natural or man – made causes, that may lead to loss of many lives and/or grievous injuries to a large number of people, and/or severe disruption of traffic, necessitating large scale help from other Government/Non-government and private organizations”. Many serious train accidents are also disasters and hence, every Railway staff should be in a position to identify the characteristics of different disaster situations.

Hence Board have identified and also approved the proposal to nominate GMs, AGMs or CSOs for declaring an untoward incident as a Railway Disaster in their Zonal levels. ‘Disaster Management’ means a continuous and integrated process of planning, organizing, coordinating and implementing measures which are necessary or expedient for- 1) Prevention of danger or threat of disaster, 2) Mitigation or reduction of risk of any disaster or its severity or consequences 3) Capacity-building: 4) Preparedness to deal with any disaster : 5) Prompt response to any threatening disaster situation or disaster ; 6) Assessing the severity or magnitude of effects of any disaster : 7) Evacuation, rescue and relief:


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8) Rehabilitation and reconstruction: First four points have to be dealt with service department before any accident is taking place and last four points have to be dealt with jointly by all departments in control organization and all officers in the Divisions. Help from Government, non-Government and private organization may be taken. Disaster Management Plan

Disaster Management Plan is a comprehensive document and includes all line of actions to be initiated well in advance of disasters and during disasters and after disaster. This plan has to be actualized during course of time to achieve the goal of prevention, mitigation, preparedness, relief and rescue operation in efficient and effective manner to help the affected people of the area.

The plans of the Zonal railway should detail for all types of disasters, and action to be taken for prevention, mitigation and preparedness measures by the railway and also the rescue, relief and restoration systems in place to meet with them. Organized and systematic plan will result in accurate and speedy response.

Types of Disasters

Railway Board have identified three types of Disasters, these are as follow:

(a) Natural Disaster:- Earthquakes, floods, Cyclones, Land Slides, Tsunami etc.

(b) Train Accident related Disaster Collisions (with a huge number of casualties), Train marooned (flash Floods), Derailments at a bridge over a river, and coaches falling down; train washed away in cyclone, derailment of a train carrying explosives or highly inflammable material, tunnel collapse on a train, fire or explosions in trains, and other miscellaneous cases etc.

(c) Man made Disasters Acts of Terrorism and sabotage, i.e. causing deliberate loss of life and/or damage to property, which includes:- Setting fire to a train, Railway installations etc., bomb blast at Railway Station/Train, chemical (terrorism) disaster, Biological and nuclear disaster.

Earthquakes, floods, Cyclones, Land Slides & Tsunami are not relevant to SECR.

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CHAPTER-2

REPORTING OF ACCIDENTS TO RAILWAY BOARD

Format for reporting of accidents to the Railway Board S.No. Particulars 1. Date & Time of accident : 2. Division : 3. Section : 4. Block Section : 5. At Station/Mid Section : 6. Gauge(BG/MG/NG) : 7. Traction (Elect/Non Elect) : 8. Type of Route : 9. System of Working : 10. Class of Station, Type of Signaling, Standard of Interlocking. : 11. Train particulars : 12. Brief Particulars : 13. Train working condition (Normal/Abnormal) : 14. Procedural Failure (in Brief) : 15. Casualty : 16. Relief Arrangement : 17. Officers Visiting Site : 18. Restoration : 19. Time of first train passed on the affected line/lines : 20. Prima Facie : 21. State/District :

System to be followed for reporting of accident to Railway Board (a) I In case of any passenger train accident and whenever there is a total interruption of traffic involving main lines, the matter should be brought to the notice of C.R.B by G.M. (in his absence by A.G.M. or C.O.M.) & D.R.M. (in his absence by A.D.R.M. or Sr. D.O.M.) of respective division., irrespective of fact whether the restoration is likely to be achieved within the threshold interval. (b) CSO/ Dy.CSO (traffic)/ Dy.CSO (civil)/ SSO (Elect)/ SSO(S&T) should thereafter

inform the nominated officer of Safety Directorate in the Railway Board. At Board’s level, Safety Directorate shall issue the message and take follow-up action.

(c) In case of landslide, breeches, OHE breakdown, etc. which result in dislocation of traffic for more than threshold value and also in cases of public agitation, the same shall be reported by HQ Control office to Punctuality Cell of Railway Board and dealt with by the Coaching Directorate.

(d) Cases of blockade of train services due to public agitation shall be dealt with by the Security Directorate.

In addition, periodic (monthly) statement of accidents in all categories shall be submitted to Railway Board in the prescribed format.


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Reporting of accidents by divisions to zonal railway headquarters

Sr.DSO/DSO/ADSO shall give telephonic message to CSO, CPTM and in their absence to Dy. CSO / Dy.COM(Coaching), or ATM(Control) immediately after the occurrence of the following categories of accidents: -

(1) All train accidents. (2) Any yard accident having serious repercussion on movement of traffic on

through line resulting in dislocation of traffic more than the threshold value. (3) Land slides, breaches, OHE breakdown, etc. which result in dislocation of

traffic more than the threshold value. (4) Averted collisions. (5) Loco Pilot passing signal at danger.

Divisional Control should report all other accidents, equipment failures, and

unusual incidents as classified in Appendix-I of the Accident Manual to the Central Control. The Central Control should record all the relevant information in the accident/unusual register for information of all concerned.

In addition to this, periodic (monthly) statement of accidents in all categories

shall be submitted to Zonal HQ in the prescribed format.

Telephone numbers of Railway Board’s officials for reporting accidents The following list is as per the priority of officers to be informed at the time of an accident:

SN

Designation Tel. Office Tel. Residence

1. Advisor Safety Rly - 030-43302(O), MTNL-011-23381344(O),011-23303302(O)

011-24942067, Rly-52247.

2. Vacant ( Director Safety-I)

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3. Director Safety-II Rly - 030- 43446 MTNL - 011- 23389987

MTNL – 033-23345605 Mobile: 9810017905

4. Sandeep Jain (Director Safety-III)

Rly - 030 – 43239 MTNL- 011 - 2335836

MTNL - 011-2336 3789 Mobile: 9910487542

5. Director Safety-IV Rly - 030 – 43574 MTNL- 011 - 23070944

Mobile: 9910487540

6. Director Safety-V Rly - 030 – 44603 MTNL- 011 - 2338-2326

Mobile971764300

7. Safety cell Rly. 030-43399, 43599 FAX - 030-43399 011-23382638

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8. CRS/Kolkata 033-22483945, Rly-27061. Mobile- 09002020991

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CHAPTER – 3

PREPAREDNESS FOR DISASTER

DISASTER PREPAREDNESS – AVAILABILITY OF RESOURCES Disaster preparedness includes all of the activities those are carried out

prior to the advance notice of a catastrophe in order to facilitate the use of available resources, relief and rehabilitation in the best possible fashion. It starts at local level, its resources are insufficient and it would branch out at National level and if needed the International level. Government, non-Government and private cooperation is organized to save lives and properties of affected people.

The following resources are available for preparedness to promptly and effectively respond to any threatening Disaster in Zonal Railway SECR.

1.(a)On trains carrying Passengers following Resources are available: (i) First Aid Box available with the Guard. (ii) First Aid Box available with Train Superintendent and in the Pantry Car. (iii) Portable Telephones, Fire Extinguishers in Brake Van. (iv) Portable Telephones in Locomotives. (v) Walkie-Talkie with Guard and Driver. (vi) Cell Phones/Mobile communications with Passengers. (vii) Information collected by Train Superintendent/Traveling Ticket Examiner

about Medical Practiconers traveling on the train. (viii) Information collected by TS/TTE about Railway Officers traveling on the

train. (ix) Railway staff traveling on the train-either on duty or on leave as passengers. (x) Passengers traveling on the train who volunteer their help for rescue and

relief work. (b) Non-railway resources available nearby:

(i) Volunteers from nearby villages and town. (ii) Transport facilities available at site or passing through nearby LC Gates. (iii) Tractors with trolleys from nearby villages both for transport purposes

and for lighting up the accident site. (iv) Station staff and local railway administration should requisition help

from non –railway sources before railway own rescue team arrives. (v) Such local networks are most effective in rushing assistance

immediately, especially with regard to : - Medical succor, - Additional manpower, - rescue equipment, - lighting arrangements, - transport services, - Fire fighting tools etc.

(c) Railway resources available nearby:


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(vi) Engineering gangs. (vii) OHE staff and Signal staff available. (viii) Other resources such as medical facilities, communication facilities

(d At adjoining Stations:

(ix) Staff available at adjoining or nearby stations. (x) Railway resources as given in respective Divisional DM Plans. (xi) Non-railway resources as given in respective Divisional DM Plans. (xii) Resources should be mobilized to send medical team at short notice as

given in the respective Divisional DM Plans. GEOGRAPHICAL INFORMATION SYSTEM (GIS)

Data Bank is available in the GIS which stores in the computer of Disaster Management Room. We get all the necessary information such as the phone numbers of all stations of SECR including the numbers of Police station, SP, Collector, Hospitals, Blood Banks, Road Cranes, Airport/Helipad, NGOs etc. to effectively respond to the disaster or any train accident within fraction a minute by click the mouse. 2. BEAT OF OPERATION OF ARTs, ARMEs & CRANES Vide CMPE/SECR

letter No. 2010/109/013/003/2821 dated 18/21.06.10 over SEC Railway are furnished below:-

Division Station ART type ARME Scale Beat

Class – A -------------- BSP-CPH-RIG-IB =195km BSP-BYT (Excl.) = 47km. BSP-PND (Incl.) = 101km. BSP

-------------- Scale – I

BSP-SKT (Incl.) = 73km. BSP-PND (Incl.) = 101km. BSP-BYT (Excl.) = 47km.

SDL Class – A Scale – I

SDL-APR-PND (Excl.) = 91km. SDL-NKJ (Excl.) = 124km. APR-BRND-AMBK = 175km. BJRI-RJNR = 6km. BRND-MDGR-CHRM = 29km. DTL-TGH = 10km.

KRBA Class – B ---------- KRBA-GAD = 8km. KRBA-CPH = 37km.

Bilaspur

RIG -------------- Scale – II RIG-IB = 62 km.

RIG-SKT (Excl.) = 50km

Raipur BIA Class – A Scale – I BIA-R-BYT (Incl.) = 87km. BIA-DUG-DGG (Excl.) =


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76km. DUG-DRZ = 88km. R-MNDH (Excl.) = 16km.

BD truck BIA

-------- -------- With in 30 km area.

R (NG) Class – C ------- R-AVP-DTR = 73km. AVP-RIM = 17km.

G Class – A Scale – I

G-DGG = 73 km. G-TMR (Excl.) = 50km. G-CAF = 240km. G-BTC-KTG = 90km.

ITR Class – A Scale – I

NGP-TMR =77km. TMR (Excl)-TRDI-GBRI = 47km. ITR-KAB-KRPH-KPKD = 20km. KHHN-RTK = 23km.

NIR (NG) Class- C Scale – II

NIR-MFR = 42km. NIR-CWA = 125km. NIR-HBG = 105km.

Nagpur

BD truck MIB

-------- ---------- To cover NG section of MIB-CWA & MIB-NAB

Location of BD Crane and its normal Jurisdiction over SECR. (As on 18.06.10)

Division Station

BD Crane

Beat

Bilaspur BSP 140T BSP-APR-SDL-NKJ (Excl.) = 316km. APR-BRND-AMBK = 175km. BJRI-RJNR = 6km. BRND-MDGR-CHRM =29km. DTL-TGH = 10km. BSP-CPH-RIG-IB = 195km. CPH-GAD = 45km. BSP-BYT (Excl.) = 47km.

Raipur BIA 140T BIA-R-BYT (Incl.) = 87km. BIA-DUG-G-NGP (Excl.) = 279km DUG-DRZ = 88km. G-CAF = 240km. G-BTC-KTG = 90km. TMR-TRDI-GBRI = 47km. ITR-KAB-KRPH-KPKD = 20km. R-MNDH (Excl.) = 16km.


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Summary

S No.

Equipment Nos. in SEC.Rly Location

1. ‘A’ Class ART 4 (Four ) BSP,BMY,G,ITR 2. ‘B’ Class ART 2 (Two ) SDL,KRBA 3. ‘C’ Class ART 3 (Three) R,CWA (NG), NIR (NG ) 4. ARME SC-1 4 (Four ) BSP,BMY, G,ITR 5 ARME SC-II 7 (Seven ) RIG,CPH,APR,MDGR,R,NIR(NG),

CWA(NG). 6. Break Down Truck 1 ( One ) Motibagh 7. Lukas 6 (Six ) BSP, BIA,SDL,KRBA,G,ITR. 8. Tool Van 1 (One ) BRJN.

Tower Wagons:- 30(Thirty Nos. of tower wagons and tower cars are available in SECR to deal the Disaster or major accident in case the damages of OHE. ART/ARME available in adjoining Railway Location of ART with 140T Crane on adjoining Zones/Divisions: (i) BNDM (CKP Division, SER) (A Class). (ii) KTE (JBP Division, WCR) (A Class) (iii) SBP (SBP Division – E.Co.Rly)

(iv) WAT (WAT Division – E.Co.Rly)

Location of ARME on adjoining Railway

(i) BNDM (CKP Division, SER) (ii) NKJ ( JBP Division, WCR) (iii) SBP ( SBP Division, ECoR) (iv) NGP (NGP Division, CR).

Current position of Inflatable Tower in ART&ARMV in SECR.

Division ART ARMV Date of installation Bilaspur 09 04 2004-2005 Raipur 07 02 Oct. 04 & July-09 Nagpur 14 04 2004-05 Self contained breathing apparatus and Inflatable tents in SECR SN Item Bilaspur Raipur Nagpur 1 Self contained breathing apparatus 06 04 08 2 Inflatable tents 01 01 02


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Commissioning of WLL exchange

SN ART Location Dated of commissioning WLL exchange 1 Bilaspur 22.07.2005 2 Bhilai 02.12.2008 3 Gondia 22.09.2008 4 Chindwara 25.03.2008 5 Itwari 13.09.2008 6 Nainpur 23.06.2009 7 Shahdol 23.10.2008 8 Korba 08.08.2008

Augmented first aid boxes (AFA/boxes) are available with all ARMVs. Wrist bands are available in all ARMVs. Collapsible coffins – Procurement of collapsible coffins through SPC under process and at present case is under FA&CAO/SECR. No over due POH or overage coaches are being used in ART/ARMV. All the coaches of ART/ARMV are planned for POH within due date Sounding of Hooter

Accident Manual- 4.10. a) ( Sounding of Hooter):- Sounding of hooter for turning out of Relief Train/ARME van will be as follows:-

Sounding of hooter

Total No. of blast

Duration of each blast

Gap between 2 consecutive blast

ARME 5 60 seconds 10 seconds Relief Train 3 60 seconds 10 seconds Target time for the turn out of Relief Train/ARME and ART

4.10. C 1(Accident Manual):- i) The Accident Relief Medical Van must be dispatched to the site of

accident within 15 minutes from the base station after sounding the hooter where there is double exit siding and within 25 minutes in case of single exit siding with the first available engine.

ii) The Accident Relief Train must be turnout/dispatched from the base

station to the site of accident within 30 minutes by day and 45 minutes by night after sounding of hooter.

Movement of ARME:-

1. ARME will not wait for any officer. It must start when it is ready to start. For late start of ARME what so ever be the reasons, operating department will be responsible.

2. In case of a passenger train involved in an accident or incident of goods train at Manned/Unmanned level crossing, are must invariably move without ART within the prescribed time. No officer/staff is authorized to order for Amalgamation of ART with ARME.


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3. If only one engine is available at station where ARME is stabled then ARME should move first. After arrangement of another Engine ART will move.

4. The nominated of ARME must reach in ARME within 15 minutes of sounding of hooter.

SATELLITE PHONE (INMARSAT) FACILITY-

ISD facility is provided in Disaster Management Control Room of Head Quarter and can be talked with different test rooms and ARTs located at different place with INMARSAT Satellite Phone.

Satellite Phone (INMARSAT) telephone Number of SECR

SN Facility ISD Code

Telephone No.

1 Bilaspur S&T Central Control 00870 763945611 2 Bilaspur ART 00870 763096240 3 Bilaspur Central Test Room 00870 763096154 4 Shahdol ART 00870 763945615 5 Raipur Control Test Room 00870 763945619 6 BMY ART 00870 763945623 7 Nagpur Control Test Room 00870 763096266 8 Nainpur ART 00870 763096087

HAM RADIO

Safety Department of SEC Railway/HQ/BSP has taken a great interest to provide HAM Radio in SECR to promptly and effectively respond in Disaster as well as to quick rescue operation. Now provision of HAM Radio is in under progress in SECR. Why it is important to provide in SEC Railway is explained below:- HAM Radio operators who transmit over short wave frequencies are called HAM Radio operators. Over the years HAM Radio operators have provided emergency communication during natural and other Disaster. In times of crisis and natural disaster, HAM Radio is often used as a means of emergency communication when wire line, cell phones and other conventional means of communications fail. Some recent examples where HAM Radio operators played a significant role in communication during disaster are given under:- The HAM Radio was used as communication in Orissa Cyclone, Latur Earthquake, Tsunami and Ailo.

Breakdown Equipment of Adjoining Railways

Breakdown Equipment

Railway Division Station

LUKAS WCR SER

JBP CKP

NKJ JSG

ART SER WCR

CKP JBP

JSG NKJ

ARME SER,WCR,ECOR,CR CKP,JBP,SBP, NGP BNDM,NKJ,SBP NGP (CR)


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CRANES

SL CAP NO DSL/ST MARKER LOCATION

DIV

1 140T 6409SE DIESEL JMPW BIA R 2 140T 6405T DIESEL GOTTWALT BSP BSP

1. Disaster Management Mock Drills:- Each division should conduct one full scale Disaster Management exercise once in a year similar to such exercise conducted by armed forces. Every possibility to improve State/District/Local Authorities, Armed Forces units and NDRF Battalion pertaining to the area may be ensured while conducting such exercises. A joint may also be submitted to all concerned highlighting the achievements as well as the shortages noticed during the exercise. 2. Accident Mock Drills for ARME/ART:-

The period between two consecutive turnouts of any Relief Train/ Accident Equipment should not exceed three months. If, therefore, relief train/ accident medical equipment has not been called out in the normal course during a period of three months, a practice drill should immediately be arranged. It is further clarified that whenever there is an accident during the three months period need not be conducted instead the details of preparedness viz. turning of ART/ARME, turning up of doctors/staff, restoration process etc. can be tabulated and taken as a mock drills for the purpose of statistics. In a financial year, quarter ending is on 30th June, 30th Sep, 31st Dec and 31st March. These drills should be ordered by the DRM and conducted under the direct supervision of Sr. DSO/DSO or an officer not lower in rank than that of a Senior Scale, nominated by DRM. In carrying out these drills the following points should be carefully borne in mind:-

- Turning out of ARMV /ART within the prescribed time. - Speed of the specials - Assembly of staff within the specified time. - Handling of ART, HRDs, HREs and other rescue equipment. - Logging of events. - Functioning of field telephones and communication network. - Functioning of generator sets, lighting equipments. - Preparedness of first-aides and availability of medical equipment. - Preparedness of commercial department to mobilize adequate manpower. - Arrangements regarding the drills should be kept confidential.


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Mock Drills on Disaster Management vide Adviser (Safety) Railway Board letter No. 2003/Safety (DM)/6/3 dated 27.07.2010 under reference of CRB’s letter dated 29.04.2009. Direction of Adviser safety had been given to the Zonal Railways that Mock Drills may be conducted on Disaster Management on each Division/Zonal Railways involving NDMA and NDRF as also Officials of the State Government and District Administration. A meeting was conducted between Railway Board and NDMA on 26.07.2010 to review the preparedness of the railways. The NDMA issues on a yearly basis a calendar of mock drills (mock exercises) planned to be conducted at different locations. This drills will be other than Train Accident cases; hence the Safety Organization may conduct a mock drill within the next two months on a Railway related Disaster (Train Accident). Subsequently such mock drills (on Railway related cases) are to be conducted once every 6 months. Hence SECR has also advised to the divisional officers to take part in the mock drills in coordination with the representative of NDMA as also NDRF Battalions located nearest to be divisional offices vide CSO/HQ/BSP letter No. CSO/Safety/DMP/173 dated 05.08.2010. Maintenance, operation and Mock drills of 140 tone cranes. As per Railway Board’s letter No. 2010/Safety (BM)/6/23 dated 23.08.2010 and EDME/Tr. letter No. 96/M (M&P)/175/3/A/T dated 20.08.10 that advising the Mechanical department of all zonal railway to examine the system for maintenance and upkeep of 140 tone cranes and to hold Mock drills (either once in six months/one year). National Disaster Response Force (NDRF) Location, Constitution and Functions These have been formed under the Disaster Management Act at 8 selected locations in the country for dealing with relief and rescue operations related to all types of disasters. 8 battalions, 2 each from CRPF, CISF, ITBP and BSF have been placed in different parts of the country. DG, Civil Defence under MHA in additionally looking after the work of NDRF at the center. Out of these 8 battalions, 4 (1 each from 4 Para-Military Forces) to deal with Nuclear, Chemical and Biological (NBC) Disasters and balance 4 will deal with Non-NBC Disasters. Each Battalion has 6 Companies comprising of 3 teams each. Team comprises of 45 men out of which 24 are for Search and rescue and balance 21 for support functions. Short-listed & trained staffs are on deputation in NDRF. As per the Disaster Management Act, various Ministries and departments under Government of India should join hands for mutual assistance in case of a disaster. Assistance from local government and Non-Government agencies is invariably required by the railway administration for prompt relief and rescue operation in case of disaster affecting railways and, therefore, island away from the


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civil areas (of the Districts/States). In most cases of a disaster, other than a train accident, the State governments as well as the zonal railways would, therefore, requisition the NDRF simultaneously (for the same disaster).

Coordination with NDRF

Zonal Railways should get in touch with NDRF offices at the nearby locations to have the first hand knowledge of the resource available with them and also to familiarize them with railway related disaster situations and expose them to the issues relevant to the rescue and relief of passengers during railway accident. It has also been advised to associate NDRF in full scale exercise that is held once every year. There are no charges for availing the services of NDRF except the rail transportation which railways may provide at their cost for attending to rail disasters. Railways may also have to provide rail transportation logistics for transporting NDRF even in case of non-railway exigencies.

Board had also empowered DRMs to directly requisition the relevant NDRF battalion for relief and rescue operations depending on the gravity of situation so that their services could be made available expeditiously without any loss of time. However requisitioning of NDRF should be judicious and NDM control room under Ministry of Home Affairs and Security and Safety control rooms in the Board’s office must be kept informed.

NDRF personnel may be given training about equipments available inside ARME/ART. Regular coordination meeting may be held between NDRF battalion Commandant and the CSO and the representative (DRM/ADRM/Sr. DSO). They should be given exposures about coaches and wagons. (Vide letter No. 2003/Safety (DM)/6/3 dated 02.08.2010 issued by Adviser (Safety) Railway Board). IMPORTASNT TELEPHON NUMBERS OF NDMA AND NDRF

NDMA SN Name & Desigantion Office Mobile Residence 1 M. Shashidhar Reddy

Vice Chairman, 011-26701701/04 989913200 011-23793128

2 Shri K M Singh Member,

011-26701743 9810203406 011-23385175

3 Shri A B Prasad IAS, Secretary

011-26701710 9868154034 011-26876622

4 Ms Sujata Saunik IAS, Joint Secretary (Admn)

011-26701867 9868198853 011-26492245

5 Control Room 011-26701128 011-26701729 (Fax)

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HQr DG NDRF

SN Name & Desigantion Office Mobile Residence 1 Shri Rajiv, IPS, DG 011-26712851 9818916161 011-23386566 2 Shri Mukul Goel, IPS, IG 011-26160252 9871115726 011-26113014 3 Control Room 011-26107953

011-26105912 (Fax)


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NDRF Battalions

SN Name & Desigantion Office Mobile Fax No. 1 Shri C P Saxena, Commandant

128th BSF, Guwahati (Assam) (1st Bn NDRF)

0361-2840284 0361-2843555

09435545951 09435545949

0361-2840284

2 Shri Sukhdev Raj, Commandant 106th BSF, Kolkata (West Bengal) (2nd Bn NDRF)

033-252644302 09434742836 09434742966

033-25264394

3 Shri Arun Kumar, Commadant DM-1 CISF, Mumdali (Orrissa) (3rd Bn NDRF)

0671-2879710 09437964571 09437694574

0671-2879710

4 Shri P S B Nair, Sr. Commadant DM-2 CISF, Arrakonam (Tamilnadu) (4th Bn NDRF)

04177-246269 04177-203050

09442105069 09442105169

04177-2426594/

246633/246644

5 Shri Alok Avasthy, Commadant 145 CRPF, Pune (Maharashtra) (5th Bn NDRF)

02114-231245 09423506765 09423578446

02114-231265 02114-231509

6 Shri R C Meena, Commadant 146 CRPF, Gandhinagar (Gujarat) (6th Bn NDRF)

079-23202540 079-23202539

09427304100 09427304218

079-23201551

7 Shri R K Verma, Commadant 27th ITBP, Bhatinda (Punjab) (7th Bn NDRF)

0164-2246030 0164-2246570

09417802031 09417802032

0164-246570

8 Shri J P Yadav, Commadant 6th ITBP, GT Noida (U.P.) (8th Bn NDRF)

0120-2351101 0120-2351102

09968610011 0120-2351087 0120-2351105

Bilaspur Division will contact

Shri Sukhdev Raj, Commandant 106th BSF, Kolkata (West Bengal) (2nd Bn NDRF)

033-252644302 09434742836 09434742966

033-25264394

Raipur Division will contact

Shri Arun Kumar, Commadant DM-1 CISF, Mumdali (Orrissa) (3rd Bn NDRF)

0671-2879710 09437964571 09437694574

0671-2879710

Nagpur Division (SECR) will contact

Shri Alok Avasthy, Commadant 145 CRPF, Pune (Maharashtra) (5th Bn NDRF)

02114-231245 09423506765 09423578446

02114-231265 02114-231509

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CHAPTER-4

PREVENTION AND MITIGATION PLAN FOR ACCIDENT IN SECR

Prevention is to ensure that human action/natural phenomena do not result in disaster/emergency. Primary prevention is to reduce –avert-avoid the risk of event occurring, by getting rid of hazard/vulnerability. Secondary prevention means reorganize properly the event and to reduce its effects. Prevention is concerned with policies and programmes to prevent recurrence of disaster and covers long term aspect of such disaster.

Mitigation means to reduce severity of human and material damage caused by Disaster. Objects of mitigation are – a) Save Lives b) Reduce economic disruption, c) Decrease vulnerability/increase capacity d) Decrease chance/level of conflict, e) Matching increase in maintenance support system (both manpower and

equipments).

Vision-2020 stipulates targets Zero accidents and target to achieve Zero failure in equipments and a leapfrogging in technology and to generate committed work force to meet future challenges. Railway Board has prepared Corporate Safety Action Plan and on that basis SECR has prepared Corporate Zonal Safety Action Plan (2003-2013).For each year Safety Action Plan is prepared to implement the object of Corporate Safety Action Plan to prevent any unusual incidents and to mitigate human sufferings.

Safety Action Plan initiated to prevent and mitigate Disaster.

Replacement of over- aged and redundant assets are being taken care of by Railway. Rehabilitation/rebuilding of bridges on the basis of technical obsolescence will be taken up in phased manner. Over aged rails, turn-outs, ballasts, wooden sleepers, ST&CST by PSC sleepers, through weld renewals, CTR, TRR, TSR etc. are done on regular basis. Maintenance of track and its monitoring are done intensively. Vulnerable areas are inspected frequently and their patrolling is done in seasonal basis and as and when required. Sabotage prone areas are patrolled in emergency and anti-sabotage measures are taken for protection of tracks. Over- aged locos, coaches and wagons are replaced by Railway in time phased manner. Four wheeler wagons are phased out from system. Zero defects and Zero missing safety fittings are ensured at the time of turning out of rolling stock from workshop, loco shed and sick line. 100% Brake powers are ensured on air brake trains from originating station/yard. Guide line on over due maintenance of rolling stocks are strictly followed.

Over due lever frames, signal gears are replaced by panel interlocking. Track circuiting, provision of BPAC, Data-logger, LED based signal light and interlocking of L.C gates are being provided through Safety Action Plan.

Manning of unmanned level crossing having heavy road/rail traffic, construction of ROB/RUB and limited height subways are planned with coordination with state government. Some unwanted unmanned and manned level crossings are to be


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eliminated. Basic infrastructures are provided at manned and unmanned level crossing gates.

Technological inputs are given priority in maintenance of tracks, rolling stocks, signals and telecommunications and IT. Instruments/Devices like USFD, GPS, VCD, Thermit welding, twin beam head light for locomotives, fire retardant materials, provision of emergency exit, auto flasher light and provision of micro processor- based speed recorder and electronic brake system etc. are guarantying safety in system. Addition of technical inputs will be carried in the system of assets maintenance. Equipments like TAWD, ACD, TPWS are to be planned to plug the human failure and to ensure safety in due course of time.

Long-hours duty, sobriety test on board and filling up the vacancies in safety cadres are monitored on regular basis. Ten hours rule will be implemented with all sincerity.

Human resource development is managed through 1) formal training in training schools 2) on job training in workshops, loco sheds and maintenance depots.3) Safety seminars are organized to instill safety awareness on different tropics. Front line staff and supervisors are imparted on job training on newer technology and equipments. Training on Disaster Management is given to officers and supervisors in different institutions to meet any emergency. Focus on development of man power through major improvements in working environment and training will be given priority.

Inspections and Counseling are being conducted in regular basis by all the departmental officers and supervisors and follow up action on field inspections are also monitored properly. Safety-Audit Inspections are done on inter Railway and inter Divisional basis of critical Railway establishment. Alert-Advices are issued from time to time and Safety Drives are conducted against the weaknesses of the system for rectification.

Accidents are taken seriously and all accidents are enquired into and remedial measures are taken to avert the recurrence. D&A action are initiated against the culprit. GM & AGM/DRM are accepting the findings and review of all accidents enquiry reports. Coordination with other Government agencies for promoting safety at level crossing is maintained. Media campaigns are launched time to time. In case of any Disaster, Government, Non-Government organization and private agencies are mobilized to meet the emergency jointly to save life and property of people involved. Civil and Private Hospitals are also tied up with railway medical department to get medical assistance in time to save the precious life of injured passengers. Fund required for medical assistance is met with SOP on Disaster Management. Ultimate motto to reduce the humans suffering and material damage is always given paramount importance before and after the accidents. To reduce the vulnerability and to increase the capacity are always kept in mind while dealing with prevention and mitigation of Disasters.

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CHAPTER – 5

CAPACITY BUILDING TO HANDLE DISASTER

Newer concepts like integration of disaster management into developmental planning, leveraging on the strengths of other non-railway agencies etc. Training on disaster management of various tiers of Railway Officials was envisaged. There was no training given for natural calamities or terrorism related items. Hence concept of training in railway re-oriented to cover new concepts. It has also not yet been possible to harness availability and strengths of railway on-board staff who are the “first railway responders” during a serious train accident. With this in view, board have decided to re-map the training on disaster management being imparted to several tiers of railway officials through railway training institutes as indicated below – Special training modules are being setup at ZRTI and STS for disaster management training of other railway officials. For the rescue, extrication and other essential aspects of fire fighting, crane operation etc, Training Institute is proposed at Bangalore. List of Training Centers in SEC Railway:- There are Eight Number of Recognized Training Centers and One non-Recognized Training Center are available in SEC Railway to train the staff of all Departments to promptly and effectively respond in Disaster or major train accident. GMs, PHODs, DRMs and other SAG Officers in SEC Railway are taking Disaster Management Training in IRITM/LKO to promptly and effectively respond in Disaster. As per Railway Board’s letter No.E(MPP)2009/3/1 dated 20.01.09 that since adequate number of staff has not been trained in ZRTIs it should be ensured that Disaster Management module should also be given in STCs and other training institute for Railway front line supervisors and staff. Accordingly, Safety Department of SECR has started to provide Disaster Management Training to front line supervisors and staff in Multidisciplinary Training Centre (MDTC) from 20.09.10. The particulars of Training are mentioned below:- 1. In the first batch No. 01/9 for the duration of course (20.09.10-25.09.10), 29

front line supervisors and staff have been taken training of DMP in MDTC. 2. In the second batch No. 02/11 for the duration of course (22.11.10-27.11.10),

33 front line supervisors and staff have been taken training of DMP in MDTC. 3. Third batch No. 03/1 for the duration of course (10.01.11-15.01.11) will be

started for training of DMP in MDTC. 4. Fourth batch No. 04/2 for the duration of course (21.02.11-26.02.11) will be

started for training of DMP in MDTC.

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CHAPTER – 6

GOLDEN HOUR

In the period immediately after the accident where grievous injuries to passengers, loss of property etc. takes place, action has to be taken on war footing by Railway Officials/officers on- board to render definite medical care which gives relief to affected persons and also helps them to overcome the trauma. This first one hour period is known as the Golden Hour.

During this Golden Hour period, following efforts should be made by the Train Guard, Loco Pilot, Conductors, TTEs and Officers/Staff traveling by Train-

i) Information immediately to adjacent stations for local help to injured.

ii) Render definite medical care within Golden Hour. iii) Stop bleeding and restore blood pressure within one hour. iv) Person under shock shall be immediately relieved of shock. v) Transport the casualties to the nearest hospital.

Nominated trained crack teams in Zone and Divisions of rail rescue experts and containerized equipment, to be rushed to any major accident site by air or land route.

Implementation of Golden Hour Concept in Railway Accident (Advisor, Traffic Trans. (M) letter No. 2004/M(L)/466/710 dated 29.06.2010)

a) Most of the self propelled units are located at places where availability of diesel locomotives is not a problem. On the other hand some of the conventional ARMVs and ARTs are so located that availability of diesel locomotive for their haulage may get delayed. On an over all perspective, where diesel loco’s are not readily available, the SP ARMV and SPART need to be based on priority at these locations. This is presently not so. This deficiency needs to be removed by relocating the SPARMVs.

b) In order to make available two M/L locomotives in the interim (once loco hauled ARMV and the one for ART) and eventually only one (for ART), the Zonal Railways may review the deployment of locos for making use of available passenger service link and goods lie over diesel locomotives at the same location to have round the clock coverage. Locos being used for local shunting can be used for the ARMV/ART. Replacement of WDS4/WDS6 with a M/L diesel loco for shunting, running of few short lead passenger trains on diesel under OHE, etc. should be done on the basis of a periodical review.

c) All divisions have, at present, a few dual traction trained crews. Their usage on dual traction (especially on Diesel loco) will need to be continued even on a selective basis. They may be deployed where possible by using them periodically on Diesel traction to ensure learning road is not repeated after every 15/30 days due to non-usage of crew.

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CHAPTER – 7

FUNCTIONING OF DISASTER MANAGEMENT CELL AT HEADQUARTERS The Disaster Management Cell will operate at HQs and shall be attended by nominated Officers.

Safety department

The Officer representing Safety Department shall coordinate the functioning of Disaster Management Cell. He shall report the accident to Railway Board/CRS/GM and update the restoration details from time to time. He shall also ensure ordering of Relief Train for evacuation of involved passengers from the site of accident. The officers attending the Disaster Management Cell shall obtain the full details of the accident from Divisional Control/Site of accident and shall monitor the movement of Breakdown Train and Relief Train. Top-most priority is to be given for rescue operations, for transferring the injured passengers from the site of accident to the nearest hospitals, and for sending medical aid from Civil/Military/private hospitals.

Medical department

The Officer representing Medical Department shall obtain all details regarding casualties/injuries to passengers involved in the accident and shall maintain liaison with the Accident Site/Referral Hospitals and Dispensaries, and shall consolidate the list of injured/casualties in minimum time so that the same can be faxed to concerned station/division for display in Emergency Control and Emergency Information Booths.

Commercial department

The Officer representing Commercial Department shall ensure ordering of refreshments for the passengers of involved train, payment of ex-gratia to the injured and to the next-of-kin of the dead passengers, arrange for transshipment of goods and passengers luggage, and hire private buses for transport of passengers from site of accident to the nearest Rail Head. He shall also ensure transmission of detailed information regarding injured/casualties to originating/destination stations, to Railway Board, and to HQ of the originating/destination Railways. He shall also ensure opening of Emergency Information Booths at important junction stations en-route within the Railways.

Operating department

The Officer representing Operating Department shall manage relief and restoration operations at headquarters level. He shall record all events related to the accident chronologically. He shall ensure regulation and diversions of trains keeping in view the likely time of restoration at accident site. He shall ensure that the passenger carrying trains are regulated at such stations where water and catering facilities are available. He shall also monitor the ARTs/ARMVs/Labour Special trains ordered from the adjoining divisions and zones.


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Mechanical department

The Officer representing Mechanical Department shall assess the requirement of additional Medical Vans/Breakdown Trains and shall liaison with adjoining Railway/Division for ordering the same. He shall also monitor the movement of Breakdown trains. He shall obtain the details of rolling stock involved in the accident and its PRO particulars. He shall obtain the restoration details regarding re-railment /toppling of wagons/coaches done by each individual Breakdown Train. He shall obtain the bio-data of the crew involved in the accident.

Engineering department

The Officer representing Engineering Department shall obtain the information regarding damage to track and shall ensure ordering of material train if required. The details of track structure and other relevant details such as USFD particulars, last inspection, profile of the track, etc. shall be obtained within minimum time. He shall organize ordering of additional Labour and material Specials, as per the requirement at site, from the adjoining divisions/zones. Electrical department

The Officer representing Electrical Department shall obtain the details of extent of damage to OHE/LOCO. He shall obtain the bio-data of crew involved in the accident. He shall assess the requirement of additional material at the site and shall organize movement of Tower Wagon/Material-Spl. to the site of accident.

S&T department

The Officer representing S&T Department shall ensure efficient communication. A line should be dedicated for the emergency transmission from site of accident/divisional control to Disaster Management Cell at HQ. He shall ensure installation of MTNL/Telecom Department Public Phone/Railway Phone at the site of accident involving passenger train. He shall obtain the details of S&T gears involved, if any, in the accident.

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CHAPTER – 8

PASSENGER CARE

General

Providing assistance to passengers and their relatives/dependents is of utmost importance in helping them relieve their misery.

Injured passengers and their relatives/dependents are to be treated with utmost courtesy and sympathy so as to alleviate their trauma and discomfort.

For dealing with relatives/dependents arriving from far-flung corners of the country, staff fluent in local language of the place from where the train originated, should be used as interpreters.

Commercial Supervisors and Welfare Inspectors should talk to injured passengers and ascertain if they wish to call their relatives/dependents.

Injured passengers should thereafter be provided with either mobile or STD phones to enable them to speak to their relatives/dependents.

Transshipment of unaffected passengers and their clearance from the accident site would be arranged quickly. The officer available in the control shall arrange the transshipment on priority.

Even in case of worst possible accident with adverse and extreme circumstances, all injured passengers would be rescued on priority. Site manager as well as officer in charge in the control shall monitor the situation to do so.

In rescue operations, top priority will be given to all passengers in critical condition for immediate medical attention.

Even in case of worst possible accident, dead bodies would be extricated at the fastest possible speed. The ARME in charge and officials available at the site of accident should act accordingly.

Hospitalization of the injured

General policy, in case of railway accidents involving passengers, is that of rapid evacuation of the victims to railway hospital after rendering immediate and necessary first-aid treatment.

In case there are no railway hospitals nearby, they are to be admitted in the nearest Government hospitals.

In the following cases, the injured may be taken to a private hospital: When there is no railway or Government hospital available within a

radius of say 8 kms. From the site of accident, or When the attending doctor certifies in writing that the treatment in

private hospital is necessary in the interest of the patient. Except where railway doctor certifies, such injured passenger should

normally be eligible to the class of accommodation in the private hospitals where different scales are available.

Where the family of the injured person desires to be provided with a higher-class accommodation, the family should give in writing to pay the extra cost involved directly to hospital authorities.

For this purpose, each division should chalk out a working arrangement with such private hospitals as may be necessary in areas served by them, so


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that in an emergency, injury cases can be referred to hospitals concerned without loss of time.

To facilitate matters and to avoid misunderstanding, CMD should draw a list of such private hospitals bearing in mind the Railway and other Government hospitals in the vicinity.

CMD should also fix the charges to be paid in such cases for each class of accommodation. Complete medical care will be taken of all injured passengers, including payment of medical bills till their final discharge from hospitals. Claims compensation booklets containing forms and other instructions will be distributed to all injured passengers and next of kin of all deceased passengers.

Bills by such private hospitals should be submitted through CMD, who will certify the correctness of charges payable, before forwarding for payment to FA&CAO.

Under this Para, payment to private hospitals can be arranged locally by the Railway, and Ministry of Railway’s approval is not necessary.

If the injured are admitted in non-Railway hospitals, railway doctors should be deputed to these hospitals to render necessary assistance, including supplying the medicines that are not available in these hospitals.

They should carefully monitor the condition of injured and maintain an updated list with all details.

If more than one hospital is involved, apart from deputing doctors to individual hospitals, a railway doctor should also be deputed to co-ordinate and maintains the centralized updated position.

Facilities to be made available in the hospital

There should be a separate reception counter manned by a commercial Supervisor or by a Welfare Inspector at the entry to the hospital, to deal with relatives/dependents of patients.

A chart should be displayed at this reception counter indicating ward numbers where the patients are admitted, along with their names, coach number wise.

At the entry to every such ward, a second list should display the name of the patient, coach number and the bed number inside the ward.

Commercial staff and Welfare Inspectors on duty at that hospital should carry a list indicating the name, address and telephone numbers of relatives/dependents as given by the patient, and whether they have been informed or not.

Arrangements should be made to inform the next of kin or a relative or friend of the deceased, in case identity of the person involved in accident becomes known.

As each relative arrives, his name should be marked in the list against the passenger’s name.

Reception counter should be provided with BSNL telephone with STD facility.

There should be two mobile telephones readily available to be taken to patients inside the wards for making outgoing calls.

Complete medical care of all passengers, including payment of medical bills till their final discharge, should be provided.


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Communication

Telephone with STD facility should be made available to passengers to communicate with their relatives/dependents.

BSNL/Railway telephones available at adjoining stations/cabins/towns shall be extended to the accident site.

PCO telephones and other BSNL phones in nearby localities/villages/towns shall also be extended to the accident site by persuading owners of such phones.

Payments for such telephone connections will be made from station earnings.

Sr. DSTE should hire some mobile phones to meet the needs of stranded passengers.

Wherever cellular phone connectivity is available, stranded passengers should be permitted to use these phones free of charge

Passenger help lines are provided for enquiry service No. 1072 in all Divisions of SEC Railway in commercial control rooms for collecting information in Disaster or any other major train accidents.

Arrival of relatives/dependents

After a few hours, next of kin of the deceased and relatives/dependents of injured passengers start arriving at the accident site.

Adequate number of display boards should be available on ARMEs/ARTs for being put up at the accident site.

These display boards should indicate the direction of the Assistance Centre at site.

These indication boards should be displayed near those areas where incoming relatives/dependents arrive and congregate.

Periodic announcements on loudspeakers should also be made for guiding them to the Assistance Centre at site.

Taking care of relatives/dependents

At the Assistance Centre at site, Commercial Supervisors & Welfare Inspectors should be available to guide the relatives/dependents. They should go through the reservation charts and list the dead/injured.

Commercial supervisor or WI shall depute a railway servant to accompany the relatives/dependents to the hospital.

A hired vehicle should be provided for carrying them to various hospitals and mortuary.

The commercial supervisor or WI should stay with the relative until they have either found the injured passenger or identified the dead body.

Thereafter, they should help them in completing all formalities at the Assistance Centre at site.

Single window clearance

Assistance Centre at site should provide single window clearance for all legal formalities and paperwork.

It should provide the following facilities: Reservation chart for locating the name. List of dead and injured along with the name of hospital. A vehicle, to take the relatives to various hospitals or mortuary.


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Railway doctor for issue of medical Death Certificate. Govt. doctor for issue of post mortem clearance. Municipality official for issue of Death Certificate. Local police for handing over of dead body. Claim counter for payment of ex-gratia and issue of Claim Compensation

Form. Counter to help in performing last rites in case relatives/dependents

decide to cremate the body there itself. Pass counter for issue of return journey pass. Return journey facilitation counter to make arrangements for return

journey.

Withdrawal from station earning

I) Money can be withdrawn from station earning with personal sanction of a senior scale officer.

II) Station pay order (withdrawn from station earnings) should be duly signed with official designation, indicating his name.

III) Proof that the payment has been made and the reason for payment should be kept payee with revenue stamp.

IV) The accountal should be submitted to account officer within 15 days from the date of withdrawal. (Para 2425 of Indian Railway Commercial Manual)

Departure of relatives/dependents of dead and injured Assistance Centre at site should have counters to help the

relatives/dependents plan their return journey. Personnel branch staff at the Assistance Centre at site should be

available for issuing complimentary passes for their return journey. Reservation of berths should be provided on trains. Extra coaches should be attached to trains going to the destination

station for the next two or three days. These extra coaches should be brought in locked condition form the originating station.

Space should be reserved in SLRs carry dead bodies in coffins, etc. in case they so desire.


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Guideline for commercial department at the site of accident to deal with affected passengers 1. Ex – gratia Payment Ex – gratia payment to all injured passengers and next of kin of all deceased passengers (after identification) would be arranged expeditiously. i) Train accident/Unwanted incidents a) In death case -Rs. 15000/- (RB No. 93/TC111/122/1 dated 26.4.96)

b) Grievous injury -Rs. 5000/- c) Simple injury -Rs. 500/- (RB No. 93/TC111/122/1 dated 17.7.97) ii) Manned Level Crossing a) Death -Rs. 6000/- (RB No. 93/TC111/122/1 dated 18.11.99) b) Grievous injury -Rs. 2500/- c) Simple injury - (RB No. 93/TC111/122/1 dated 18.11.99) iii) No. Ex-gratia is to be given for trespassers, persons electrocuted by OHE & road

users at Unmanned Level Crossings. (Authority – RB No. 93/TC111/122/1 dated 21.8.1995)

iv) Ex-gratia is admissible for Railway servants killed or injured by moving train

while performing their duty. (Authority – RB No. 93/TC111/122/1 dated 21.8.1995)

v) Manner of arranging Ex-gratia to the victims: Payment should be sanctioned/arranged preferably on the spot by senior scale or

higher official nominated by the General Manager. (Authority – RB No. 93/TC111/122/1 dated 21.8.1995)

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CHAPTER – 9

MEDIA MANAGEMENT

Objectives To provide factual information to public with regard to accident. To convey any other information which is use to passengers? To convey specific information which is use to relatives/dependents of

dead and injured passengers? To create a positive public opinion. To create a healthy relationship with the press and electronic media.

Duties of Public Relations Organization

CPRO and his team will collect whatever information is available and released it to the media within 60 minutes of intimation of accident.

The information shall include telephone numbers of Helpline Enquiry Booths.

Photographers with digital and video cameras should also be taken to the accident site.

Responsible PR supervisors should be deputed during night shift for interacting with the media, if necessary.

CPRO will organize press briefings at fixed timings. PR organization shall monitor various important media channels to keep

track of media reporting. Suitable corrections/clarifications may also be issued, if required.

Spokes person

Only GM, DRM and CPRO are competent to interact with press and electronic media.

Apart from the above, any other officer authorized by GM is competent to interact or give interview to press and electronic media.

They should ensure that only factually correct and confirmed information is relayed.

No inflated or exaggerated version of any fact should be relayed to the media.

No Railway man shall express or voice any criticism, or express his personal opinion or views about the accident, at any point of time. Information to be relayed to Press and Electronic Media Information to be given to media can be broadly segregated in to following categories:


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Accident Nature of the accident, i.e. date, time, exact location, train

number, number of coaches involved, etc. Details of how the accident most probably occurred. Prima-facie cause of the accident will be relayed to media only

with the approval of GM. Sabotage, even if suspected will not be relayed to media, without

approval of Railway Board. Regular reports regarding progress of Rescue & Relief work. Expected date and time of restoration.

Uninjured passengers

Steps taken to provided beverages, refreshments and first aid treatment to uninjured passengers.

Steps taken by railway for clearance of uninjured passengers. Expected time of departure of front portion of the affected train. Expected time of arrival at the destination. Expected time of departure of rear portion of accident involved

train. Its diverted route and expected arrival at the destination. In case empty coaching rakes have been arranged, then details of

the same.

Dead and Injured passengers:

Steps taken by Railway to render immediate medical attention. Number of passengers rescued. Breakup of the injured passengers, both grievous and simple. Name of the hospitals where injured are being treated. Approximately how many patients have been admitted in each of

these hospitals. Names of injured passengers. Communication facilities like cell phones, STD phones provided at

these hospitals. Payment of ex-gratia. Facilities offered to relatives/dependents of victims, including free

pass for journeys. Special trains being run for bringing relatives/dependents of dead

and injured. Number of dead bodies recovered and number of bodies identified. Identification of dead bodies takes much longer since either: They were traveling alone or; Their companions are injured and are not in a position to

identify them, or; Their companions have also injured/dead.

Under such circumstances it is possible to identify dead bodies only when relatives/dependents arrive.

This aspect of identification of dead bodies and reasons for delay should be explained to the media.

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Chapter 10

DISASTER INFORMATION FLOWS AND ALERTS OF DISASTER

Categorization of Alerts – Specific hazards have different categories of Alerts. Accordingly, a uniform system has been devised by categorizing each type of alert in stages – Yellow, Orange and Red. Action plan for communication of alert messages – Whenever a crisis is about to be faced, Government of India has laid down systems for warning its respective departments through an ‘Alert’. It should be understood that mere issue of an ‘Alert’ (Yellow or Orange) is not an indication of the occurrence of a disaster. This only signifies the existence of a crisis for which provisions of the Crisis Management Plan would come into operation. The action plan for Alert Message lays down as under for Railway. Category Description Stage Minor 50 or less casualties (inclusive of death and injuries). Yellow Medium 51-99 deaths Orange Major 100 or more deaths, or where additional assistance is sought

by the Ministry Railways. Red

Action on Division/Zones on Orange/Red/ Alert: On the issue of an Orange Alert (or of a higher level) the Responders have to be activated as required for relief etc. as under:-

Mobilization of Gang men Hospitals to mobilize Doctors and Para-medic staff Civil Defence units RPF and RPSF deployment Scouts and GUIDES Operating and manning of the disaster control room Coordination amongst various stake holders through advance warnings Communication system to be ensured and back ups to be in readiness for

immediate use when required. In case existing railway staff may not be able to maintain train services to be

operational, the TA units have to be mobilized. It takes 2-3 days for the deployment of the TA unit after issue of their mobilization order; hence an advance warning is of essence.

Monitoring/Reporting of Effects of Disaster – The safety dte. in the Board would be give information regarding Orange/Red Alerts. On the declaration of an incident as a Disaster by a State Government or District Administrator or even by the GM/AGM of the Zonal Railway, the CSO would give time to time updates to the Safety Control in Railway Board of the situation. Assistance of other departments would be made available by the GM to the Safety department on the Zonal Railways.

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Chapter 11

HOSPITAL DISASTER MANAGEMENT PLAN

Aim of Hospital Disaster Management Plan – The aim of a hospital disaster plan is to provide prompt and effective medical care to the maximum possible, in order to minimize morbidity and mortality resulting from any MCE (Mass Casualty Emergency). Hospital DM Plan:

There shall be on each Zonal Railways a hospital disaster management plan which will be based on the Indian Railways Hospital DM Plan issued by Railway Board.

The Hospital DM Plan shall incorporate relevant items given in the DM Plan of the Railways. It should be clarified that: “The hospital DM Plan comes into effect only if the competent authority so authorized declares on the Zonal Railways an incident as a disaster. It can also come into effect if any central/State Government agency declares a major incident a Disaster, and where the medical facility of the Railways shall be required to assistance”.

Each Hospital has to evolve it’s own plan and it has to be revised from time to time as each experience will bring new perspectives. Objective and Goals of a Hospital Disaster Plan –

The hospital disaster plans should address not only mass casualties that has occurred away from the hospital, but should also address a situation where the hospital itself has been affected by a disaster- fire, explosion, flooding or earthquake.

Categorization of Emergencies

In order to find out what constitutes a disaster or unmanageable incident for the hospital, the hospital needs to calculate its normal capacity, beyond which it has to act according to the disaster plan. The mass casualty emergencies can be categorized based on the Number and/or type of Casualties. The categorization is based on the number of casualties coming to a hospital in a given time and the ability of the hospital to cope with those casualties. Categorization will differ from hospital to hospital and depend on several factors, such as the number of doctors and nurses available and the availability of supplies and support services. Assessment of the capacity of a hospital to respond to a given emergency situation should be done. The Disaster Manual:

The plan should also be written down as a document in the form of a ‘Disaster Manual’. The reporting recording, coordinating and evaluating activities associated with DM should be specified in this disaster manual. The Disaster Manual should be prepared by the CMS or CMD of the Zonal Railway.


- 36 -

Hospital preparedness and Emergency Health Management - Hospital preparedness is crucial to any disaster response system. Each hospital need to have an emergency preparedness plan to deal with mass causality incidents and the hospital administration/doctor trained for this emergency. The curriculum for medical doctors does not at present include hospital preparedness for emergencies. Therefore capacity building through in-service training of the current health managers and medical personnel in hospital preparedness for emergencies or mass causality incident management is essential.

Hospital preparedness should aim at planning the use of hospital resources in a well coordinated and simple way with defined roles for all medical personnel. Such activities will be drafted in the hospital DM plan which will be a part of the Zonal/Divisional DM plan. Medical First Responder (MFR) –

Railway is not be expected to be a main stake holder in the DM Plan of Disaster like CBRN, it can only be assisting agency. This may be specifically clarified in the Zonal and Divisional DM Plans as to who is considered as MFR. Presently Railway is first medical responder in case of train accident involving casualty , level crossing accident involving casualty , stamped at platform, foot over bridge and Railway premises and any non-railway accident occurring in Railway premises and adjacent to Railway premises. During such disastrous situation Medical, Civil Defence, St. Jhons. Ambulance and Scout and Guides should be summoned by DRM/Sr. DSO as per requirement. Capacity Development

Capacity development will include training of all stakeholders including doctors, nurses, paramedics and other resource persons in triage and Basic Life Support (BLS), and development of specialists. Training for Post Trauma psycho counseling to be imparted to Civil Defence, Scout and Guides in the respective hospitals of the divisions. Memorandum of understanding

The HLC recommended (recommendation No. 33) entering into a Memorandum of Understanding (MoU) with the state government so that the Railway administration could join hands for mutual assistance in case of railway or non-railway disasters. The HLC also suggested entering into MoUs with the civil and private hospitals to improve the response time, with the Armed Forces and private air operators for air support to access the disaster sites. Presently there is only verbal consent from Government Hospitals as it is open to general public. Coordination among Railway Government and private hospitals is a must to any medical team to reach a disaster site in a reasonable time in the vast network of railway route kilometers.


- 37 -

Duties of the Doctors/paramedics involved in rescue operations: Keep stretcher and ambulance ready to transport the sick persons. Give details of injured persons to the doctor who is preparing the list of injured

persons. Make detailed search and inspection of all the train compartments including

lavatories to find out any trapped.

Points to be considered while dealing with the affected people:- Incident Command system, Communication and information system, Telephone Desk, Patient flow , Triage and category of incidents Drugs & equipments Consumable stock, Bed space, Temporary morgue Mortuary(AC) Linen stores Staff- medicals, nursing and paramedics their well defined duties at the time of

MCE Volunteers Food service Information service Engineering service(for water and electricity supply) Security and other matters Discharge procedure Duties of the doctors/paramedics visiting hospitals where the injured persons are getting treatment:- There should be one paramedical for one hospital. Before leaving accident spot they must collect telephone number of the site and

Sr. medical officer. He should be constantly available at the hospital and he should be in constant

touch with the spot giving the full details of the injured passenger duly updating.

He should be prepared well in advance to take round the VIPs with all information.

He should assess the nature of injuries and the capabilities of the hospital to treat them efficiently. As per assessment if there is a need to shift to higher medical center, he will arrange for the shift keeping the Sr. medical officer in the spot informed.

He will do regular daily follow-up of the cases and the progress of the recovery and communicate.

************


- 38 -

Chapter 12

ROLE OF SECURITY DEPARTMENT IN DISASTER MANAGEMENT The security Indian Railways is being managed by 3 agencies- the Railway Protection Force, State Police and the Government Railway Police. State Police and Government Railway Police function under the administrative control of respective State Governments and their role is prevention and detection of crime (except those covered by Railway act and the Railway property unlawful possession act and tackling law and order problems. Due to this coordination amongst the different agencies is very essential to handle Disaster situation effectively. Railway Protection Force is an Armed Force of the union constituted by an act of parliament (the railway protection force Act 1947), for the protection and security of railway property, passenger area & passengers and for matters connected therewith. Role of RPF in Disasters:-

In case of any disaster especially serious train accidents, fire incidents, explosion in trains or on railway premises, terrorist acts, hijacking of train etc. RPF has to play lead role on coordination with other department of Indian Railways and various agencies of State and Central Government.

In case of CBRN Disasters, or a natural calamity, RPF has to provide support services in rescue, rehabilitation and mitigation efforts.

RPF has a major role in crowd control and arranging fire fighting infrastructure by coordinating with the State Governments/District Administration. The deployment of the RPF may be done on need basis to provide relief, rescue and rehabilitation consequent to a Terrorism Disaster. Dog Squad may need to be deployed even for preventive checks against terrorist activities.

Integrated Security Scheme:-

An integrated security scheme has been sanctioned for installation at 195 stations of Indian Railways. The system envisages multi-layered surveillance of vehicles, luggage and passengers in station premises. The system comprises of following broad categories:

Internet protocol based CCTV surveillance system with intelligence video analytics,

Access control, Personal and baggage screening system, Bomb Detection and Disposal system.


- 39 -

Crowd Control and Management:-

For better effectiveness, RPF, GRP and District Police have to act in a synchronized manner in consultation with magisterial authorities.

One of the intelligence video analytics to be incorporated in the integrated Security System is related to signal for crowd density within station premises when it exceeds the prescribed limit. This will enable RPF personnel and railway authorities to get timely information when heavy crowd builds up within station premises and plan follow-up action. Pictures stored on CCTV system will be of immense help in identifying miscreants and in ensuring effective legal action. Explosion in trains and railway premises:- One of the key components of the integrated security system is explosive detection and disposal. It provides for effective detection and disposal capability with RPF. Explosive detection and disposal, being a highly skilled and challenging job, requires Bomb Detection and Disposal Squad comprising of personnel. Such RPF personnel have been identified on each Zonal Railway and they are being trained in phased manner by National Security Guard (NSG). Preventives measures to be taken in such situation, have been separately circulated vide Security Directorate Secret letter No. 2003/Sec (Spl.) 200/14 dated 16.01.2008. Terrorist acts & Hijacking of trains:- Procedures have been outlined in the Crisis Management Plans of the Government of Indian, of the Ministry of Home Affairs and of the Ministry of Railway to tackle such situations. Above mentioned secret documents are available with concerned Authorities and action has to be ensured in accordance with the provisions mentioned in the above mentioned plans. Ministry of Home Affairs is the Central Nodal Ministry to tackle hostage to terrorist situations requiring specialized handing. National Security Guard (NSG) has to be requisitioned in such situations. Crisis Management Plan of the Ministry of Railway envisages management of such crisis by the National Crisis Management Committee (NCMC) and Crisis Management Group (CMG) at the Railway Board level and by the zonal management at the zonal level. Coordinated efforts have to be ensured by all security agencies present at the spot. Senior most officials available at the spot shall handle situations in accordance with conditions of the crisis at local level and instruction received from concerned Crisis Management Group at Zonal and National levels. Quick Reaction Teams (QRTs) of RPF personnel should be available round the clock at major stations which will be immense help to tackle such situations during initial phases especially in cases of terrorist attacks.

**************


- 40 -

Chapter 13

CRISIS MANAGEMENT PLAN

Cabinet secretariat have issued this confidential document earmarking nodal ministries/departments for the respective Crisis situations with instructions that they will further prepare their CMPs to deal with all crisis situations occurring on their systems. Crisis Management Plan (CMP) of ministry of Railways In terms of Crisis Management Plan 2007 of the Government of India Confidential document issued by Cabinet Secretariat, Ministry of Railway has prepared the Crisis Management Plan (CMP)-2009. The CMP of the Ministry of Railways deal with National Level Crisis situations which are as under:

(i) All India Railway Strike – Ministry of Railways is the Nodal Ministry.

(ii) Terrorism/Security related Crisis – Ministry of Home Affairs is the nodal ministry but Railways will be the first responder and will maintain liaison and flow of information.

(iii) Natural Factor (S) related crisis leading to Traffic Disruption – Ministry

of Home Affairs is the nodal ministry but Railways will be the first responder and will maintain liaison and flow of information for assistance to restore the affected Railway System.

(iv) Crisis where Railways have to help other Ministries – by way of rail

transport. Ministries concerned will make their own Crisis Management Plans bringing out the assistance that the Railways will required to provide to them.

Crisis Management Plans of various ministries/departments of Government of India will be presented before the National Crisis Management Committee (NCMC) which is convened by the Cabinet Secretary with Secretaries of the concerned ministries/departments as members. The relevant schedules of powers for Crisis Management have been given in Annexure I.

***********************


- 41 -

ANNEXURE-I

NAME AND ADDRESS OF THE MEMBERS/ALTERNATIVE MEMBERS FROM THE MINISTRY OF RAILWAYS IN NCMC (National Crisis Management

Committee)

Telephone Nos Addresses Sr. No

Member with designation

Name of the Crisis Office Residence Office

Remarks

Member Staff (Railway Board)

011-23382762, Rly-030-44700

011-23341003, Rly-030-22219

214,Rail Bhavan, N.Delhi

Member 1.

Member Traffic (Railway Board)

All Indian Railwaymen Strike 011-

23382776, Rly-030-44712

011-24673511, Rly-030-44713


Alternate Member


011-23382776, Rly-030-44712

011-24673511, Rly-030-44713


Member

2.

Member Engg. (Railway Board)

Accident on Railways 011-

23383879, Rly-44706

011-26883922, Rly-44707

223, Rail Bhavan, N.Delhi

Alternate Member

Member Staff (Railway Board)

011-23382762, Rly-030-44700

011-23341003, Rly-030-22219


Member 3.


Hijacking of train 011-

23382776, Rly-030-44712

011-24673511, Rly-030-44713


Alternate Member

4. Member Mechanical (Railway Board)

Disruption due to natural factors

011-23381477, 030-44708

011-23740027, 030-44709


Alternate Member

Member Engg. (Railway Board)

011-23383879, Rly-030-44706

011-26883922, Rly-030-44707


Alternate Member

5.

Member Mechanical (Railway Board)

Disruption due to natural factors 011-

23381477, 030-44708

011-23740027, 030-44709


Alternate Member


- 42 -

ANNEXURE-II (a) FOR NATURAL DISASTER

24. Joint Secretary (DM-I) Division, Ministry of Home Affairs and Central

Relief Commissioner Tele No 23092456 (O) Mobile 9810093411

(ii) Director (NDM-I) Ministry of Home Affairs (Nodal Officer) Tele No 23092696(O) Mobile 9871087616

(iii) Director (NDM-II) Ministry of Home Affairs

Tele No 23092705(O) Mobile 9891878732

25. © For Manmade Disaster

(i) Director (Internal Security) Ministry of Home Affairs (Nodal Officer)

(ii) Joint Secretary (Internal Security) Ministry of Home Affairs

Tele No 23092736(O) Mobile 9868510730

a) Director National Disaster Management-II

Tele No. (Code 011) 011-23092705 (O) Mobile 09891878732

b) Deputy Secretary, National Disaster Management-I

Tele No. (Code 011) 23092961 (O) Mobile 9811061089

Tele No 23092159(O) Mobile 9899902089


- 43 -

ANNEXURE-III

CENTRAL MANAGEMENT COMMITTEE FOR THE CRISIS SITUATION-

ACCIDENT ON RAILWAYS Telephone Nos. Addresses Sr

No Member

with designation

Ministry

Office Residence Office Resid.

Remarks

1. Adviser (Staff)

Ministry of Railways, Railway Board

011-23382674, Rly-030-43281

011-24670561 09971397183(M) Rly-030-53238


38.San Martin Marg. New Delhi

Convenor

2. Advisor (I.R.) Ministry of Railways, Railway Board

011-23383086, Rly-030-43843

011-26266124

401Rail Bhavan, N.Delhi

F-11,HUDCO Place Extn. near ansal plaza New Delhi-49

Alternate Convenor

3. Addl. Member (Finance)


011-23382438, Rly-43291

--------------- 207.Rail Bhavan, N.Delhi

R. No.-201 Yamuna Rest house

Member

4. Director General, Railway Protection Force


011-23382209, Rly-030-43480

Rly-030-43964


D-1/104-A Satya Marg. New Delhi

Member

5. Addl Member (Traffic)


011-23382427 ,Rly-030-43575

011-23348592, Rly-030-22251


1E Hudco Place Andrews Ganj

Member

6. Addl Member (mechanical Engg.)


011-23382975, Rly-030-43400

09910487434


Room No. 208 Rail Niwas, New Delhi

Member

7. Adviser (Electrical )


011-23381227, Rly-030-44645

09818798383 (M)


8-S.P.Marg Railway Colony

Member

8. Adv (civil Engg.)


011-23382607, Rly-030-44800

011-22625495 09818798381 (M)


B-26-B Poket A Mayur Vihar Phase III

Member


- 44 -

9. Addl. Member (Comml)

Ministry of Railways, Railway board

011-23382112 Rly-030-43650

011-24611640

4473 Rail

New Delhi

Suite No. 204, Yamuna Officers Rest House, State Road. New Delhi

Member

10. AM (Tele) Ministry of Railways, Railway Board

011-23383815, Rly-030-44610

26115472 9810048970 (M)


Flat No. 4, Rly Officers Colony,S.P.Merg

Member

11. AM (Signal) Ministry of Railways, Railway Board

011-23382122, Rly-030-55012

23342968 9910487300 (M)

119, Rail Bhavan N. Delhi

Flat No. 302/IA Chelms Ford Road Type V, N.D

Member

12. ADG/Public Relations


011-23381332 011-23383149 (PIB)

011-26266566 09810046241 (M)

302, Rail Bhavan, N. Delhi

A-3 Hudco Place, N. Delhi-49

Member


- 45 -

ANNEXURE-IV

CENTRAL MANAGEMENT COMMITTEE FOR THE CRISIS SITUATION-NATURAL DISASTERS

Telephone Nos. Addresses Sr

No Member

with designation

Ministry

Office Residence Office Resid.

Remarks

1. Adv. (Civil Engg.)


011-23382607, Rly-030-44800

22625495 9818798381(M)


B-26-B Pocket A Mayur Vihar Phase III

Member

2. Addl. Member (Traffic)


011-23382427,

011-23348592, Rly-030-22251

264, Rail Bhavan New Delhi

1 E Hudco Place Andrews Ganj

Addl. Member (Traffic)

3. Addl. Member (Comml.)


011-23382112, Rly-030-43650

011-24611640

473, Rail Bhavan, New Delhi

Suite No. 204, Yamuna Officers Rest House, State Entry Road, ND

Member

4. Addl. Member (Mech. Engg)


011-23382975, Rly-43400

09910487434


Suite No. 1, N.Rly. O.R.H. State Entry Road, N. Delhi

Member

5. Adviser (Electrical)


011-23381227, 030-44645

09818798383(M)


8-S.P. Marg Railway Colony

Member

6. AM (Tele) Ministry of Raillways, Railway Board

011-23383815, Rly-44610

26115472 09810048970(M)


Flat No. 4, Rly Officers Colony, S.P.Marg.

Member

7. AM (Signal) Ministry of Railways, Railway Board

23382122 23342968 9910487300(M)


Flat no. 302/IA Chelmsford Road Type V, N. Delhi

Member

8. Director Ministry 011- 24101648 440, Rail D-I/104-A Convener


- 46 -

General, Railway Protection Force

of Railways, Railway board

23382209 9810096981(M)

Bhavan, N. Delhi

Satya Marg, N. Delhi

9. DG (RHS) Ministry of Railways

011-23383638

24109022 9810048950(M)


Type VI/40 Rly Officers Enclave,Sen Martin Marg,Chanakya Puri, N. Delhi-21

Member

10. ADG/Public Relations


23381332 23383149 (PIB)

26266566 09810046241(M)


A-3 Hudco Place, N. Delhi-49

Member

ANNEXURE-V

Telephone Nos. of State Government Authorities Chhatisgarh State (Capital – Raipur)

MTNL/BSNL Designation Name

Code Office Residence Mobile Fax

2221207 2221208

Chief Secretary Sri. P. Joy Ommen

0771

4080207

4050977 9826622633 2221206

2221338 Principal Secretary (Home)

Sri. N.K. Aswal 0771 4014145

2881335 9406020200 2221447

DG of Police Sri Viswaranjan 0771 4240001 4240005 - 4240077 2221242 Disaster

Management Cell - 0771

4080593

- - 4034823

2221120 Relief Commissioner (Secretary/DM)

Sri Sunil Kujur 0771 4080349

-

9425208500 2221120

4080575 Dy. Relief Commissioner (Joint Secretary/DM)

Sri Anil Tuteja 0771

2221305

-

9425205424 2221305


- 47 -

ANNEXURE-VI TELEPHONES NUMBERS OF ART IN SEC RAILWAY

Station Mobile No. INMARSET NO (00870)

BILASPUR DIVISION 9424140361 Telephone 763096240 9424140362 FAX 763096241 9302132238 DATA 763096242 9302132239 9893621954

BILASPUR

9981502104 9424140363 Telephone 763945615 9424140364 FAX 763945616 9302132240 DATA 763945617 9302132241 9981502109

SHAHDOL

9755558341 9424140365 9425140366 9302132242 9302132243 9755558342

KORBA

9981508226 RAIPUR DIVISION

9424201045 Telephone 763945623 9424201046 FAX 763945624 9009990160 DATA 763945625 9009990161 9179035005

BHILAI

9179035006 NAGPUR DIVISION

9421767408 9011670864 9890645096

ITWARI

9673762600 9657883573 Telephone 761111724 9421278948 FAX 761111725 9960181633 DATA 761111726

GONDIA

9673413023 9424772753 Telephone 763096087 9754831334 FAX 763096088 9630809534 DATA 763096089

NAINPUR (NG)

9098647137 9617735968 9407172240 9630809435

CHHINDWARA (NG)

9098647135


- 48 -

ANNEXURE-VII

COMMISSIONER OF RAILWAY SAFETY

SN Name & Designation Office & Residence Telephone No, FAX No. & Mobile

1 Sri R.P Agrawal, CCRS, Lucknow, STD code-0522.

(O) 0522-2629743, fax- 2626608, (R) Mobile-09794842049.

2 Vacant CRS Western Circle, Mumbai-022

STD code-022

(O) 22034351, fax-22034351, (R) 22020304,

Mobile- 09004490720. 3 Sri Chetan Bakshi, CRS Central circle,

Mumbai STD code-022 (O) 22056058 (R) 22045495, Mobile-

09987640290. 4 Sri R.P Yadav, CRS Eastern circle,

Kolkata, STD code-033. (O) 22483945, Mobile- 09002020991.

5 Sri Sudarshan Nayak, CRS South Eastern circle, Kolkata, STD code-033

(O) 033-22483945, Mobile- 09002080850, Rly-27069.

6 Sri Balbir Singh, CRS NF Circle, Kolkata, STD code-033.

(O) 22481493

7 Sri K.J.S. Naidu, CRS Southern circle, Bangalore, STD code-080

(O) 22260650, FAX-080-22260650, (R) 22265926, Mobile- 09731666003.

8 Sri D.K Singh CRS South Central circle Secunderabad, STD code-040

(O) 27820104, (R) 27000219, Mobile- 09701370005.

9 Sri P.K Bajpayee, CRS North East circle, Lucknow, STD code-0522

(O) 2234515, ® 2235232, Mobile-09794835004.

10 Sri R.K. Kardam, CRS Northern circle, N-Delhi, STD code-011.

(O) 26886589 (R) 26111385, Mobile-0981090090.

11 Sri Veer Narayan, Dy. CRS(G) Lucknow, STD code-0522

(O) 2274724, (R) 2237278, Mobile-09415501537.

12 Vacant Dy. CRS(M) Lucknow, STD code-0522

(O) 2623191, (R) 2459119

13 Sri Sanjay Tripathi, Dy. CRS(Elect),Lucknow, STD code-0522

(O) 2612713, Mobile-09794842050.

14 Dy. CRS (O), Lucknow, STD code-0522 (O) 2612713, Mobile- 09415501539. 15 Sri P.R Lzardaer, Dy. CRS(S&T),

Lucknow, STD code-0522 (O) 2623191, Mobile- 09415501536.

16 Dy. CRS(S&T), Kolkata, STD code-033

(O) 22105514,(R) 24457796

17 Sri A.N Toke, Dy. CRS(S&T), Mumbai, STD code-022

(O) 22097608, Mobille-09820490598.

18 Sri Sudir Kumar, SO/RS (O) 2629743, (R) 2422739 19 Sri Ajay Mishra, PS/CCRS/LKO (O) 2614507, Mobile-09415501538 20 Sri Ved Prakash, AD/OL (O) 2623191


- 49 -

ANNEXURE-VIII

IMPORTANT TELEPHONE NUMBERAS of RAILWAY BOARD

Railway Board-STD CODE(011) & Rly. Code-030

Office Residence Designation BSNL Railway BSNL Railway

CRB 011-23384010, 011-23382753 44700 26870242 44701

MS 23382762 44704 23341003 22219 ME 23385100 44710 26883922 44711 MM 23381477 44708 23740027 44709 ML 23385100 44710 - - MT 23382776 44712 24673511 44713 DG RPF 23382209 43480 - 43964 DG HEALTH 23383638 43799 26116465 53240 Secretary RB 23385227 44714 26883396 52242

Advisor, Safety 23381344 23303302

43302

24942067 52247

Vacant-Director(Safety-I) - - - -

Director(Safety-II) 23389987

43446 23345605 9810017905

-

Director(Safety-III) 23385836 43239 23363798 9910487542 -

Director(Safety-IV) 23070944 43574 9910487540 Director(Safety-V) 23382326 44603 09717647300

Safety Cell 23382638

43399 43599

------ -----------


- 50 -

ANNEXURE-IX

List of Civil Defense Volunteers in SECR as on 05.10.09

The 363 civil defence volunteers from different departments are trained in SECR for prompt and effective respond to any type of threatening disaster to rescue operation. Some important names of them are mentioned below:- Sl. No. Name Designation Office Contact No. 1 E.Trinath Rao Guard"A" CYM/BSP 08103649950 2 S.K. Khanna RBA Asstt. RBA/NGP 09730016582 3 E. Jacob CCI CCM 9752475974 4 B.Kali.Prakash Rao D(LP)A Sr.DME(D) 9179986205 5 V.K. Dhar E( LP ) CCC/BSP 9752441319 6 MalaySil E( LP ) CCC/BSP 9752441597 7 M.R.AnandRao Crane Driver SSE/BCN/BSP 9202453559 8 B.V Ramna Rao Welder Gr.II SSE(Coaching)/BSP 9589695297 9 Md. Kayum Tech Gr.I SSE(Coaching)/BSP 9752444450

10 Vasant Kumar Behera Vehicle Driver Sr.DSTE/BSP 9827957657 11 Babu Rajak KSI-H SSE(Works)/East/BSP 9907152972 12 N.J.S. Raju Tech-I Sr.DME(DLS)/R 9406016085 13 B.Bhaskar Rao Tech-I Sr.DME(DLS)/R 9424214048 14 Sudhir Sharma Tech-II Sr.DME(DLS)/R 9425511041 15 Ram Lal Sahu Tech-II Sr.DME(DLS)/R 9893303454 16 Botcha Ganpati Rao Tech-I Sr.DME(DLS)/R 9300202468 17 T.Srinivas Rao Tech-I Sr.DME(DLS)/R 9329697736 18 D.L.Ramesh Kumar Tech-II Sr.DME(DLS)/R 9425855742 19 D.Anantha Rao Tech-II Sr.DME(DLS)/R 9893280352 20 U.V.S.N. Murthy Tech-I CWM(WRS)/R 9827910879 21 P.Sanyasi Rao Tech-I Sr.DME(DLS)/R 9752445655 22 Rajesh Prasad Tech-III Sr.DME(DLS)/R 9827966553 23 Sunil Gedam Tech-II Dy.CME(WS)/NGP 9422812566 24 Omprakash Tech-II Dy.CME(WS)/NGP 9021192656 25 Devendra Uikey Fitter-I SSE(C&W)NGP 9096078410 26 K. Yogiraj Pointsman SM/MIB 9423407913 27 V.B.MKrishna Tech-II DME(D)/MIB 9422823582 28 Guru Nam Singh Khalasi SSE/W/NGP 52324 29 Harichand Sahoo D/Mech DME/D/MIB 9021025834 30 Narendra Marshattiwar Safaiwala CHI/MIB 9326451994 31 Rajesh Waghade Tech-II DME(D)MIB 9422822706 32 K.Ramana Rao TC CTI/DGG 9981892866


- 51 -

ANNEXURE-X

IMPORTANT TELEPHONE NUMBERS OF SECR HEADQUARTER OFFICERS

RAILWAY BSNL/AIRTEL Mobile Designation Office Res Office Res GENERAL ADMINISTRATION

General Manager 64000 64001 247000 - - Secretary 64002 64003 247002 247003 9752475001 AGM 64400 64401 410305 427730 9752475300

COMMERCIAL C.C.M 64300 64301 416285 426825 9752475950

CIVIL ENGINEERING C.E 64200 64201 410885 268133 9752475200 CTE 64202 64203 409009 414286 9752475201 CBE 64204 64205 415572 422943 9752475203 CGE 64208 64209 269176 217920 9752475205

ELECTRICAL CEE 64400 64401 410305 427730 9752475300 CELE 64404 64405 415547 247363 9752475301 CEDE 64406 64407 415558 247021 9752475303 CEGE 64402 64403 415533 416134 9752475302

FINANCE FA & CAO 64100 64101 414021 247049 9752475100 FA & CAO – WST 64104 64105 408483 247035 9752475101

MECHANICAL CME 64700 64701 247158 428998 9752475400 CRSE 64702 64703 414710 --------- 9752475401 CMPE 64706 64707 415571 419442 9752475402

MEDICAL C.M.D. 65500 65501 247047 247134 9752475500 CHD 65502 65505 247241 268240 9752475501 Dy. CMD 65504 65505 409202 415347 - Dy. CMD (H&FW) 65506 65507 247042 268230 9752475503

OPERATING 410991 415396 COM 64600 64601 414848 - 9752475900

CFTM 64602 64603 410992 415397 9752475901 CPTM 64604 64605 415584 423281 9752475902

SAFETY CSO 65350 65351 415404 - 9752475550

SECURITY CSC 64970 64971 414819 268217 9752475700

SIGNAL & TELECOM CSTE 64800 64801 268059 268189 9752475800 CSE 64804 64805 415501 247020 9752475801 CCE 64802 64803 268003 417565 9752475802


- 52 -

CENTRAL CONTROL ATM Central Control 64620 64621 247009 415433 9752475911 Chief Controller 665028 - - - 9630015605

Commercial Controller 64391, 64389

- 416286 - -

ANNEXURE-XI Telephone Numbers of CSO's in Indian Railways

SN Railway Phone No.

Railway Phone No.

(DOT) Mobile No.

1. CR 010-55590 022-22620778 09987640590 2 ER 020-24501 033-22303948 09002020990 3 ECR 025-23302 06224-272874 09771425940 4 ECoR 085-54066 0674-2303557 09437097020 5 NR 030-32744 011-23388050 09717630904 6 NCR 035-23407 0532-2230442 09794835902 7 NER 040-64708 0551-2200835 09794840901 8 NFR 050-23350 0361-2676016 09957550730 9 NWR 095-25660 0141-2725920 09001195910

10 SR 060-22405 044-25354233 09003060940 11 SCR 070-86438 040-27832342 09701370730 12 SER 080-44360 033-24391038 09002080660 13 SECR 075-65350 0775-2415404 09752475550 14 SWR 065-26150 0836-2289813(O) 09731665730 15 WR 090-22201 022-22055205 09004490730 16 WCR 015-54202 0761-2627627 09752415650 17 KRCL 019-870395 022-27564027 09870592590 18 Metro (Dy.

COM/safety 020-55701 033-22267569 09007041903


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APPENDICES

1. SCHEDULE OF POWERS FOR DISASTER MANAGEMENT (April 2004)

NO.

Nature of Item HLC Recom. No.

Designation Power Delegated

1. Withdrawal of money from station earnings for rescue and relief operations including hiring of vehicle, cell phones, purchase of medicines.

Note: - As far as possible multiple withdrawal of money from station earnings should be avoided for the same accident. This power at (a) &(b) to be excised by the senior most administrative grade or branch officer at accident site/ station.

34 (a) AGM DRM/ADRM SAG officers including CMD Sr. DME/DME, Sr. DEE/DEE, Sr. DSTE/DSTE Sr. DEN/DEN Sr. DSO/DSO, Sr. DCM/DCM (b) MS/Sr. DMO/ DMO/ADMO/Station Manager (Gaz)

Full Powers. Full Powers. Full Powers. Up to Rs. 20,000/- per occasion. Up to Rs. 10,000/- per occasion.

2. Hiring of vehicle for rescue and relief operations, for use in accident related transportation work, and to medical officers, for treatment of injured passengers at non-railway hospitals.

30 AGM SAG Officers including CMD DRM/ADRM/MS JAG/ Sr. scale

Full Powers. Full Powers. Full Powers. Up to Rs. 10,000/- per occasion.

3. On the spot payment to private hospitals for treatment of injured person arising out of accidents

32 AGM SAG Officers including CMD DRM/ADRM/MS Sr.DMO/DMO/ ADMO

Full Powers. Full Powers. Full Powers. Up to Rs. 10,000/- per occasion.

4 a) Requisition medical assistance from civil sector, in case of disaster/ accident.

31& 33 DRM/ADRM, CMD MS/Sr. DMO DMO/ADMO/ Station Manager (Gaz) Station Manager (Non Gaz) /Station master

Full Powers. Up to Rs. 20,000/- Per occasion. Up to Rs. 10,000/- Per occasion. Upto Rs. 2000/- per occasion.

b) Purchasing of essential medical items/ equipments including medicines not available at ART/ARME

DRM/ADRM, CMD MS/Sr.DMO DMO/ADMO/Station Manager (Gaz) Station Manager (Non Gaz) Station Master

. Full Powers. Up to Rs. 20,000/- Per occasion. Up to Rs. 10,000/- Per occasion. Up to Rs. 2,000/- Per occasion.

5. Hiring of cell phone at accident site which has cell phone connectivity a) For Railway’s use

44

DRM/ADRM JAG/SS Officers

Full Powers. Up to Rs. 5,000/-


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b) for use of passengers at accident site, free of charge

Station Manager (Gaz) Station Manager (Non Gaz)/ Station Master DRM/ADRM JAG/SS Officers Station Manager (Gaz) Station Manager (Non Gaz)/ Station Master

per occasion. Up to Rs. 2,500/- per occasion. Up to Rs. 1,000/- per occasion. Full Powers. Up to Rs. 5,000/- per occasion. Up to Rs. 2,500/- per occasion. Up to Rs. 1,000/- per occasion.

6. Hiring and purchase of any material or equipment other than those listed at items 2 to 5 able which is required for quicker rescue operations at accident site.

35 AGM DRM/ADRM SAG Officers SG/JAG Officer SS/JS Officers

Full Powers. Full Powers. Full Powers. Up to Rs. 20,000/- per occasion. Up to Rs. 10,000/- per occasion.

7. Purchase of spares and other equipments required for ART/ARME/BD Crane and for all equipments contained therein.

36&40 CME CRSE/CMPE DRM Sr. DME/DME CMD MS/Sr. DMO in charge of ARME

Up to Rs. 10,000/- in normal circumstances and up to Rs. 50,000/- during accident. Up to Rs. 5,000/- per item. As for CME/CRSE/CMPE above Up to Rs. 5,000/- per item.

8. Standing purchase committee at HQ level and divisional level for purchase of spares/ equipments/other materials required for ART/ARMV/BD Crane.

37&38 At Divisional level, standing SPC will consist of Sr. DME/DME, Sr. DSO/DSO, Sr. DFM/DFM as permanent members and Sr. DMO/DMO, Sr. DEE (G)/ DEE (G) & Sr.DSTE/DSTE as additional members as per requirement.

At HQ level standing SPC will consist of Dy. CME/HQ, nominated Dy. CSO and Dy. FA&CAO/G as


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permanent members and nominated Dy. CEE and Dy. CSTE-I as additional members as per requirement.

9. i) Creation of cash imprest for maintenance of ART/ARMV and crane without finance concurrence. ii) Creation of cash imprest for ARMV without financial concurrence.

39 AGM CME CMD for ARMV only.

Full powers. Up to Rs. 25,000/- Up to Rs. 5,000/-

10 To enter into AMC with OEMs or their authorized agents for supply of critical ART/ARMV/ BD Crane/ Re-railing equipment and their maintenance.

94 AGM CME CMD for ARMV only CRSE/CMPE CMS/MS for ARMV only Sr. DME/DME as BO

Full powers. Full powers. Full powers. Full powers. Up to Rs. 25,000/- In each case. Up to Rs. 25,000/- In each case.

11. Purchase of critical spares from approved sources only for equipments like Air Breath analyzer, Electrical cutting equipment, Inflatable tower etc. required for ART/ARME.

95 AGM DRM/ADRM SAG Officers Sr. DME/ DME MS/ Sr. DMO

Full powers. Full powers. Full powers. Up to Rs. 25,000/- In each case.

NOTE: - 1. Powers under items 1 to 6 are meant for use only in case of Railway accidents

in respect of passengers or Railway staff injured/killed in such accidents (except at unmanned Railway Crossings). These powers may also be used in case of natural calamities in respect of Railway staff/ passengers. Financial propriety should be kept in mind by officials who have been delegated these special financial powers in case of accidents/ natural calamities.

2. No circulars/ Orders restring the purchase procurement/ powers contained for ART/ARMV/Crane equipment shall be applicable unless specifically issued by Railway Board (MM+FC) or otherwise amended by GM/SECR.

3. Any authority exercising any of these power will be personally responsible for: a) Full accountal of any withdraw of money form station earnings. b) Maintaining as account of expenditure incurred by him exercise of these

powers. c) Submitting such accountal of all expenditures incurred by him within a

calendar month for scrutiny at HQ by an empowered committee consisting of CME and FA&CAO.

Documents

DMP - JANUARY'11 - South East Central Railway zone · DMP - JANUARY'11 . Disaster Management Plan - 2 - Disaster Management Plan ... line of actions to be initiated well in advance