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Copyright 2000 Andersen Consulting
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1© 2000 Andersen Consulting Proprietary. All Rights Reserved
A Bright Future for eBook Publishing: Facilitated Open Standards
Washington, D.C.March 22, 2000
2© 2000 Andersen Consulting Proprietary. All Rights Reserved
One where...
What kind of eBook market would we like to create?
? It’s easy for consumers: any book, any source, any device
?Author and publisher copyrights secure, protected
?Device, software providers invest without risk of obsolescence
? Innovation and competition encouraged? Lower costs, maximum market growth? Strengths of existing players utilized?Monopolies and new intermediaries avoided
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3© 2000 Andersen Consulting Proprietary. All Rights Reserved * Focusing initially on the consumer book market
How do we get there?
?What’s the market potential for electronic books*?
?What are the best alternatives for developing an attractive market?
?What overall strategic approach should the AAP and its members adopt to help make the best option a reality as rapidly and efficiently as possible?
AAP Commissions
eBook Project...
4© 2000 Andersen Consulting Proprietary. All Rights Reserved
A Joint AAP/AC Initiative...
Conduct eBook Project
November,1999
START
January 10, 2000 January 28, 2000 February 10, 2000
Prepare for Annual Meeting
Conduct Steering Committee Meetings
March 22, 2000
TODAY
What kind of project have we undertaken?
Conduct Consumer and Other Research
Preview AAP Board Members
AAP Commissions
eBook Project...
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5© 2000 Andersen Consulting Proprietary. All Rights Reserved
Jill Sansone
Mark Cummings Jane Isay
David SteinbergerChris Palma
Richard C. Gershon
Buena Vista Books
Grolier, Inc. Harcourt Trade Publishers
HarperCollins Publishers, Inc.Harvard University Press
Houghton Mifflin
Ginny Moffat
Richard SarnoffMichael Cairns
Greg VoynowAlan Aldworth
Susan Driscoll
The McGraw-Hill Companies
Random House, Inc. R.R. Bowker
Time Warner Trade PublishingTribune Education Company
Bedford, Freeman and Worth
Publishing Group
Sponsor
Peter Jovanovich, AAP Chairman, Pearson Education
eBook Steering Committee
Pat Schroeder, AAP President and CEO, Chairperson
Who’s been involved?
6© 2000 Andersen Consulting Proprietary. All Rights Reserved
Device Manufacturers? Everybook? Nuvomedia/Gemstar? Softbook/Gemstar
Software Developers/Services? Adobe Systems? Glassbook? Infinite Ink? Intertrust? Microsoft? Overdrive Systems? Natwest Magex? Preview Systems? R.R. Bowker? PeanutPress? Reciprocal? Night Kitchen? Versaware? Xerox
Authors and Agents? The Aaron M. Priest
Literary Agency? Author’s Guild? John Grisham’s Agent? Leta Nolan Childers? Suze Orman
To whom have we talked?
ePublishers? Books 24x7? Fatbrain? iUniverse? Mesaview? Netlibrary
Other? Baker and Taylor? Gartner Group? IDC? R.R. Donnelley? Ingram? Jupiter Communications? Pearson Technology? Rolling Thunder
Publishers ? Buena Vista Books? Grolier? Harcourt Trade? Harlequin? HarperCollins? Houghton Mifflin? John Wiley & Sons? Library of Congress? McGraw Hill? O’Reilly & Associates? Penguin Putnam? Random House ? Reader’s Digest? Rienner Publishers? Scholastic? Scientific American? Simon & Schuster? St. Martin’s Press? Time Warner Trade
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7© 2000 Andersen Consulting Proprietary. All Rights Reserved
Our conclusions...
? The market potential is vast, under certain conditions? The AAP leadership and Andersen Consulting recommend
an Open Standards Solution? Standards for digital rights management, numbering
systems, and metadata structures should be set as quickly as possible
?Ongoing support for continued innovation in a secure environment will be needed
? If publishers fail to take the lead in working together to define standards, market development will almost certainly be slower, more chaotic, stunted and less profitable
8© 2000 Andersen Consulting Proprietary. All Rights Reserved
The market potential is vast...
…62% likely to
purchase eBook
reader...
In projected future environment*…
…at “fair and reasonable” price
Source: Andersen Consulting, Hase Schannen Research
38% not likely to purchase
eBook reader
* Among moderate to heavy readers
Projected 2005 Retail Revenues($ Billions)
$3.4 Billion
? eBook Readers
? Ancillary Sales
? PC’s/Other
Low Case
$2.3 Billion Expected Case
$1.0 Billion
High Case
Estimated 28 Million eBook Reading Devices
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9© 2000 Andersen Consulting Proprietary. All Rights Reserved
* Underlying projections are illustrative onlySource: Andersen Consulting, Hase/Schannen research; IDC; Jupiter Communications; Veronis Suhler; BISG
Total 2005 Consumer Book Market: $21.9 Billion
Consumer eBook Content Revenue Projections (2005)
$2.3 Billion Electronic Content
10% 90%
$1.6 Billion Incremental Sales (70%)
$0.7 Billion Replacement Sales (30%)
…with our “expected case” suggesting that eBooks will represent almost 10% of the total consumer book publishing market...
$19.6 Billion Printed Content
10© 2000 Andersen Consulting Proprietary. All Rights Reserved
Required Conditions for Market Growth
…but only under certain conditions.
?Broad-based content availability ? Improved device features?Greater consumer awareness ?Attractive “win-win” business model for
participants
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11© 2000 Andersen Consulting Proprietary. All Rights Reserved
Major Online Book Retailer
eBook Sellers
Publisher
Service Providers
Digital Rights Clearing
Providers
Digital Asset Management
Providers
eBook Services
Publisher
Directory Service
Providers
Other Online eBook retailer
Special -Interest Web Site
Consumer
Reading Software Providers
Platform Providers
Publishers/Directory Service Providers
Open B2B
Market-place
Conversion & Translation
Service Providers
eBook Standards AuthorityeBook Repositories
An open standards environment will facilitate development of competitive markets in each area...
Reading Device Manu-
facturers
12© 2000 Andersen Consulting Proprietary. All Rights Reserved
…and would offer several attractive features...
?Consumers would be able to buy any eBook from any authorized source and read it on any authorized device
?Authors/agents, retailers and publishers would retain present roles
? Transactions would be visible to publishers– Ensure Security– Understand market trends
?An ongoing standards authority to support growth and innovation (e.g., like WAP forum) would be established
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13© 2000 Andersen Consulting Proprietary. All Rights Reserved
Publisher
Repository Service Provider
…one key to which is facilitating the development of B2B directory services...
Smaller Retail Store
Digitized eBook
eBook Repository
Larger Retail Store
Search System
Outsourced Index & Search Service
Search System
Listing DatabaseNumbering
Metadata
Content
Update
Store’s Catalogue
B2BDirectory Listing Service Providers
14© 2000 Andersen Consulting Proprietary. All Rights Reserved
…providing the best outcome overall for market participants.
Authors/Agents? Access to new consumers, with
new products in all retail markets? Secure copyright environment? Maximize growth/sales
Publishers? Maximize market growth? Copyright security? Low technology investment risk? Visibility to market patterns? Increased profit potential
Platform and Service Providers? An open playing field: multiple
providers in each market? Ability to invest confidently? New, larger market opportunities
Consumers? Increased content
availability/choice? Convenience, ease of use? No risk of device obsolescence
due to proprietary standards? Potential for lower prices
Retailers? Continue role as consumer
aggregator/community builder? Access to full range of commonly
formatted electronic content? Metadata facilitates 1:1 marketing
A “Win-Win” Formula...
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15© 2000 Andersen Consulting Proprietary. All Rights Reserved
A “Win-Win” Formula...
Authors/Agents? Access to new consumers, with
new products in all retail markets? Secure copyright environment? Maximize growth/sales
Retailers? Continue role as consumer
aggregator/community builder? Access to full range of commonly
formatted electronic content? Metadata facilitates 1:1 marketing
Publishers? Maximize market growth? Copyright security? Low technology investment risk? Visibility to market patterns? Increased profit potential
Platform and Service Providers? An open playing field: multiple
providers in each market? Ability to invest confidently? New, larger market opportunities
Consumers? Increased content availability/choice?Convenience, ease of use?No risk of device obsolescence due
to proprietary standards?Potential for lower prices
…providing the best outcome overall for market participants.
16© 2000 Andersen Consulting Proprietary. All Rights Reserved
Retailers? Continue role as consumer
aggregator/community builder? Access to full range of commonly
formatted electronic content? Metadata facilitates 1:1 marketing
Publishers? Maximize market growth? Copyright security? Low technology investment risk? Visibility to market patterns? Increased profit potential
Platform and Service Providers? An open playing field: multiple
providers in each market? Ability to invest confidently? New, larger market opportunities
? Consumers? Increased content
availability/choice? Convenience, ease of use? No risk of device obsolescence
due to proprietary standards? Potential for lower prices
Authors/Agents?Access to new consumers, with new
products in all retail markets?Secure copyright environment?Maximize growth/sales
…providing the best outcome overall for market participants.
A “Win-Win” Formula...
Copyright 2000 Andersen Consulting
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17© 2000 Andersen Consulting Proprietary. All Rights Reserved
Authors/Agents? Access to new consumers, with
new products in all retail markets? Secure copyright environment? Maximize growth/sales
Publishers? Maximize market growth? Copyright security? Low technology investment risk? Visibility to market patterns? Increased profit potential
Platform and Service Providers? An open playing field: multiple
providers in each market? Ability to invest confidently? New, larger market opportunities
Consumers? Increased content
availability/choice? Convenience, ease of use? No risk of device obsolescence
due to proprietary standards? Potential for lower prices
Retailers?Continue role as consumer
aggregator/community builder?Access to full range of commonly
formatted electronic content?Metadata facilitates 1:1 marketing
…providing the best outcome overall for market participants.
A “Win-Win” Formula...
18© 2000 Andersen Consulting Proprietary. All Rights Reserved
Authors/Agents? Access to new consumers, with
new products in all retail markets? Secure copyright environment? Maximize growth/sales
Retailers? Continue role as consumer
aggregator/community builder? Access to full range of commonly
formatted electronic content? Metadata facilitates 1:1 marketing
Publishers? Maximize market growth? Copyright security? Low technology investment risk? Visibility to market patterns? Increased profit potential
Consumers? Increased content
availability/choice? Convenience, ease of use? No risk of device obsolescence
due to proprietary standards? Potential for lower prices
Platform and Service Providers?An open playing field: multiple
providers in each market?Ability to invest confidently?New, larger market opportunities
…providing the best outcome overall for market participants.
A “Win-Win” Formula...
Copyright 2000 Andersen Consulting
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19© 2000 Andersen Consulting Proprietary. All Rights Reserved
Authors/Agents? Access to new consumers, with
new products in all retail markets? Secure copyright environment? Maximize growth/sales
Retailers? Continue role as consumer
aggregator/community builder? Access to full range of commonly
formatted electronic content? Metadata facilitates 1:1 marketing
Platform and Service Providers? An open playing field: multiple
providers in each market? Ability to invest confidently ? New, larger market opportunities
Consumers? Increased content
availability/choice? Convenience, ease of use? No risk of device obsolescence
due to proprietary standards? Potential for lower prices
Publishers?Maximize market growth?Copyright security?Low technology investment risk?Visibility to market patterns? Increased profit potential
…providing the best outcome overall for market participants.
A “Win-Win” Formula...
20© 2000 Andersen Consulting Proprietary. All Rights Reserved
? Hard copy versions will likely support vast majority of consumerdemand for the foreseeable future
? While “printing” related costs disappear for eBook versions, other costs continue to be required or would even be duplicated
? Likely to be downward price pressure at the consumer level for electronic versions
? Potential for incremental profitability does exist in offering value-added services (e.g., audio, video)
• Editorial costs• Advances• Marketing/merchandising
costs
• Administrative and fulfillment costs
• Advertising and selling
Importantly, potential publisher profit improve-ment would come primarily from market growth.
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21© 2000 Andersen Consulting Proprietary. All Rights Reserved
What’s the alternative? Learning from the music industry...
? WAP Forum (started 1997) establishing open standards for interoperability and Internet data access (“frictionless” for consumers)
? WAP-based services would be convenient, universal, and secure, boosting market growth
? Participants will have competitive opportunities in each market space, without fear that investments will produce proprietary, “dead end” obsolescence
? Ongoing certification and testing tools being established
? Pervasive violation of copyright; lawsuits in progress
• Napster• My MP3.com
? Competing standards technological consortiums creating win-lose (or lose-lose) environment
? SDMI standards-setting effort started late and continues to face major challenges
?X
VS.
Notes: (1) Security issue more challenging for digital music than eBooks(2) WAP significantly more complex technologically than eBooks
Wireless Application ProtocolDigital Music
22© 2000 Andersen Consulting Proprietary. All Rights Reserved
Content
eBook Metadata
?Encryption
?Usage Rights & Rules
?Bibliographical
?Promotional
?Value-added metadata
Digital Rights ManagementPublishing Standard Area Comments
?Critical to ensure open market
?Simplifies indexing and search
Critical areas
Other priority areas already being addressed
? Leave to reader and hardware devices
? Already covered by OEB
? OEB being extended to cover packaging
? Presentation
? Structure
? Packaging
?Adopt numbering system for eBooks?Unique Identification
Going forward, open standards development would focus on three key areas.
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23© 2000 Andersen Consulting Proprietary. All Rights Reserved
What’s next?
Establish ongoing standards authority
Mobilize EffortDefine
Strategy
Begin process of incorporating…?Other forms of content (esp. Education,
Magazines)?Other geographies (esp. English-speaking
regions)
TodayCommission task force on staffing and funding
11/99 – 3/00(Completed)
3/00 8/00(Tent.)
9/00 Ongoing
Develop Standards• Create working solution• Work with service providers• Syndicate solution
The Go Forward Process
24© 2000 Andersen Consulting Proprietary. All Rights Reserved
?Have the courage and fortitude to sustain the commitment – providing both leadership and resources –throughout the standards-setting process and beyond
?Move fast, but have the patience to do it right?Begin as soon as possible to embrace the broader view;
develop standards that can be applied to electronic publishing of educational texts, magazines, and other relevant content, while beginning to develop a global perspective
?Avoid creating an environment of competing standards and proprietary solutions
What must publishers do for this effort to succeed?