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Document of The World Bank FOR OFFICIAL USE ONLY Report No: 50874-IN PROJECT APPRAISAL DOCUMENT ON A PROPOSED CREDIT IN THE AMOUNT OF SDR 65.9 MILLION (US$100 MILLION EQUIVALENT) TO THE REPUBLIC OF INDIA AND A PROPOSED LOAN IN THE AMOUNT OF US$200 MILLION TO THE SMALL INDUSTRIES DEVELOPMENT BANK OF INDIA WITH A GUARANTEE OF THE REPUBLIC OF INDIA FOR A SCALING UP SUSTAINABLE AND RESPONSIBLE MICROFINANCE PROJECT May 3, 2010 Poverty Reduction and Economic Management Finance and Private Sector Development Department South Asia Region This document has a restricted distribution and may be used by recipients only in the performance of their official duties. Its contents may not otherwise be disclosed without World Bank authorization. Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized

Document of The World Bank PROJECT APPRAISAL ... of The World Bank FOR OFFICIAL USE ONLY Report No: 50874-IN PROJECT APPRAISAL DOCUMENT ON A PROPOSED CREDIT IN THE AMOUNT OF SDR 65.9

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Document of

The World Bank

FOR OFFICIAL USE ONLY

Report No: 50874-IN

PROJECT APPRAISAL DOCUMENT

ON A

PROPOSED CREDIT

IN THE AMOUNT OF SDR 65.9 MILLION

(US$100 MILLION EQUIVALENT)

TO THE REPUBLIC OF INDIA

AND A PROPOSED LOAN

IN THE AMOUNT OF US$200 MILLION

TO THE SMALL INDUSTRIES DEVELOPMENT BANK OF INDIA

WITH A GUARANTEE OF THE REPUBLIC OF INDIA

FOR A

SCALING UP SUSTAINABLE AND RESPONSIBLE MICROFINANCE PROJECT

May 3, 2010

Poverty Reduction and Economic Management

Finance and Private Sector Development Department

South Asia Region

This document has a restricted distribution and may be used by recipients only in the performance of their official

duties. Its contents may not otherwise be disclosed without World Bank authorization.

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CURRENCY EQUIVALENTS

(Exchange Rate Effective March 31, 2010)

Currency Unit = Indian rupees (Rs)

Rs 45.14 = US$1

US$1.518 = SDR 1

FISCAL YEAR

April 1 – March 31

ABBREVIATIONS AND ACRONYMS

ACB

ADB

Audit Committee of the Board

Asian Development Bank

LIBOR

M&E

London Interbank Offer rate

Monitoring and Evaluation

AGM Assistant General Manager MFI Microfinance Institution

AML

ARCS

Anti-Money Laundering

Audit Reports Compliance System

MIS Management Information Services

CAS Country Strategy MISFA Microfinance Investment Support

Facility for Afghanistan

CDB China Development Bank MIV Microfinance Investment Vehicle

CGAP Consultative Group to Assist the Poor MIX Microfinance Information Exchange

CGM Chief General Manager MoF Ministry of Finance

CITES Convention on International Trade in

Endangered Species

MSME Micro, Small, and Medium Enterprises

CMD Chairman and Managing Director MTR Mid-Term Review

CoC Code of Conduct NABARD National Bank for Agriculture and

Rural Development

CRAR Capital to Risk-weighted Assets Ratio NBFC Nonbank Finance Company

CQS Consultant Qualification Services NCB National Competitive Bidding

DFID Department for International

Development, U.K.

NGO Non-Government Organization

DFS Department of Financial Services NMFSP National Micro Finance Support

Program

DGM Deputy General Manager NPA Non Performing Assets

DMD Deputy Managing Director NPL Non Performing Loans

DO

DPL

E&S

Development Objective

Development Policy Loan

Environmental and Social

OM

OSS

PAC

Operations Manual

Operational Self-Sufficiency

Project Advisory Committee

EHS Environment, Health, and Safety PAR Portfolio At Risk

ELA Exclusion List of Activities PCBs Polychlorinated Biphenyls

ESW Economic and Sector Work PKSF Palli-Karma Sahayak Foundation

FBS Fixed-Budget Selection PMD Project Management Department

FIL Financial Intermediary Loan PPAF Pakistan Poverty Alleviation Fund

FM Financial Management PSIG Poorest States Inclusive Growth

Program

FY Financial Year QCBS Quality and Cost-Based Selection

GAAP Governance and Accountability

Action Plan

QPR Quarterly Progress Report

GIS Global Information Services RBI Reserve Bank of India

GoI Government of India ROA Return On Assets

GM General Manager ROE Return On Equity

GTZ German Association for Technical

Cooperation

RTI Right to Information

IAD Internal Audit Department SFMC SIDBI Foundation for Micro-Credit

IBRD International Bank for Reconstruction

and Development

SHG Self-Help Group

ICB International competitive bidding SIDBI Small Industries Development Bank of

India

IDA International Development

Association

SME Small and Medium Enterprise

IDBI Industrial Development Bank of India SMFB Specialized Micro Finance Branch

IFAD International Fund for Agriculture

Development

TA Technical Assistance

IFC International Finance Corporation ToR Terms of Reference

IP Implementation Progress UC Utilization Certificate

IT Information Technology UNDB United Nations Development Business

IUFRs Interim Unaudited Financial Reports UPS Uninterrupted Power Supply

JBIC Japanese Bank for International

Cooperation

VSL Variable Spread Loan

KfW German Development Bank WAN Wide Area Network

KYC Know Your Customer WBG World Bank Group

LAN Local Area Network

LCS Least-Cost Selection

Vice President: Isabel Guerrero

Country Director: Roberto Zagha

Sector Director: Ernesto May

Sector Manager: Ivan Rossignol

Task Team Leaders: Niraj Verma and Mehnaz Safavian

INDIA:

SCALING UP SUSTAINABLE AND RESPONSIBLE MICROFINANCE PROJECT

CONTENTS

Page

A. STRATEGIC CONTEXT AND RATIONALE ................................................................. 7

1. Country and sector issues........................................................................................................ 7

2. Rationale for Bank involvement ........................................................................................... 10

3. Higher-level objectives to which the project contributes ..................................................... 11

B. PROJECT DESCRIPTION ............................................................................................... 11

1. Lending instrument ............................................................................................................... 11

2. Project development objective and key indicators ................................................................ 12

3. Project components ............................................................................................................... 12

4. Lessons learned and reflected in the project design.............................................................. 14

5. Alternatives considered and reasons for rejection ................................................................ 15

C. IMPLEMENTATION ........................................................................................................ 16

1. Partnership arrangements ...................................................................................................... 16

2. Institutional and implementation arrangements .................................................................... 16

3. Monitoring and evaluation of outcomes/results .................................................................... 18

4. Sustainability......................................................................................................................... 19

5. Critical risks and possible controversial aspects ................................................................... 19

6. Loan/credit conditions and covenants ................................................................................... 23

D. APPRAISAL SUMMARY ................................................................................................. 23

1. Economic and financial analysis ........................................................................................... 23

2. Technical ............................................................................................................................... 24

3. Fiduciary ............................................................................................................................... 25

4. Social..................................................................................................................................... 26

5. Environment .......................................................................................................................... 27

6. Safeguard policies ................................................................................................................. 27

7. Policy Exceptions and Readiness.......................................................................................... 28

2

Annex 1: Country and Sector or Program Background ......................................................... 29

Annex 2: Major Related Projects Financed by the Bank and/or other Agencies ................. 40

Annex 3: Results Framework and Monitoring ........................................................................ 42

Annex 4: Detailed Project Description ...................................................................................... 48

Annex 5: Project Costs ............................................................................................................... 55

Annex 6: Implementation Arrangements ................................................................................. 56

Annex 7: Financial Management and Disbursement Arrangements ..................................... 78

Annex 8: Procurement Arrangements ...................................................................................... 89

Annex 9: Economic and Financial Analysis ............................................................................. 97

Annex 10: Safeguard Policy Issues .......................................................................................... 102

Annex 11: Project Preparation and Supervision ................................................................... 105

Annex 12: Documents in the Project File ............................................................................... 107

Annex 13: Statement of Loans and Credits ............................................................................ 110

Annex 14: Country at a Glance ............................................................................................... 115

3

INDIA:

SCALING UP SUSTAINABLE AND RESPONSIBLE MICROFINANCE PROJECT

PROJECT APPRAISAL DOCUMENT (PAD)

SOUTH ASIA REGION

SASFP

Date: June 25, 2010 Team Leader: Niraj Verma, Mehnaz Safavian

Country Director: Roberto Zagha

Sector Manager/Director: Ivan Rossignol/

Ernesto May

Sectors:Micro- and SME Finance (100

percent)

Themes: Other financial and private sector

development; rural and non-farm development

Project ID: P119043 Environmental category: FI

Lending Instrument: Financial Intermediary

Loan (FIL)

Project Financing Data

[ x ] Loan [X] Credit [ ] Grant [ ] Guarantee [ ] Other:

For Loans/Credits/Others (US$m): 300.0

Total Bank financing (US$m.): 300.0

Proposed terms: IBRD flexible loan with variable spread with a 25 year maturity, including a

14.5-year grace period; for IDA, 35 years with 10 years‘ grace

Financing Plan (US$m)

Source Local Foreign Total

BORROWER/RECIPIENT 30.00 0.00 30.00

International Development Association

(IDA)

100.00 0.00 100.00

International Bank for Reconstruction and

Development (IBRD)

200.00 0.00 200.00

Total: 330.00 0.00 330.00

Borrower: Small Industries Development Bank of India (SIDBI) for IBRD and the Republic of

India, for IDA (to be channeled onward to SIDBI)

Responsible Agency: Department of Financial Services, Ministry of Finance, Government of

India, and SIDBI

Estimated disbursements (Bank FY/US$m)

FY 2011 2012 2013 2014 2015

Annual 70.0 80.0 80.0 50.0 20.0

Cumulative 70.0 150.0 230.0 280.0 300.0

Project Implementation Period: 5 years

Expected effectiveness date: June 30, 2010

4

Expected closing date: June 30, 2015

Does the project depart from the CAS in content or other significant respects?

Ref. PAD I.C. [ ]Yes [X] No

Does the project require any exceptions from Bank policies?

Ref. PAD IV.G. Have these been approved by Bank management?

[ ]Yes [X] No

[ ]Yes [X] No

Is approval for any policy exception sought from the Board? [ ]Yes [X] No

Does the project include any critical risks rated ―substantial‖ or ―high‖?

Ref. PAD III.E. []Yes [X] No

Does the project meet the Regional criteria for readiness for implementation?

Ref. PAD IV.G. [X]Yes [ ] No

Project development objective Ref. PAD B.2, Technical Annex 3

The objective of the project is to scale up access to sustainable microfinance services to the

financially excluded, particularly in under-served areas of India, through, among other things,

introduction of innovative financial products and fostering transparency and responsible finance.

Progress towards the achievement of the project objective would be monitored using the

following indicators (refer also to annex 3):

Extent of outreach: Disbursements of loans by microfinance institutions (MFIs) to their

clients relative to the amounts of financing borrowed from SIDBI

Breadth of outreach: Measured by growth rates within under-served areas

Operational sustainability: Measured by operational self sufficiency (OSS)

Responsible Finance: Measured by the percentage of beneficiary MFIs disclosing

operational/ financial information on a web-based information platform

Project description Ref. PAD B.3, Technical Annex 4

Component 1: Scaling Up Funding Support for Microfinance Institutions (MFIs) (~US$290

million, plus US$30 million counterpart funding)

This component would provide funding for MFIs to scale up their operations. Funding from

SIDBI to MFIs is proposed to be structured as debt or quasi-equity, to support their operations

and growth, enhance their financial strength, and enable them to leverage and crowd-in private

commercial funds to on-lend larger amounts to the under-served. Limited equity support would

also be considered from SIDBI to MFIs. The total funding thus mobilized will enhance MFIs‘

ability to reach out to larger numbers of under-served segments of the population through

microfinance services. In particular, the quasi-equity/equity funding will also help address the

equity gap in Indian MFIs, while providing SIDBI with the leverage to promote the responsible

finance agenda among the MFIs funded by the project.

Component 2: Strengthening Responsible Finance (US$5 million)

The Component would promote transparency and responsible microfinance through the

development of an India microfinance platform. This initiative is envisaged as a common

information platform for MFIs to provide and disseminate valuable information that would

5

inform policymakers, MFI managers and funders (similar, but broader and deeper than the

information available on the MixMarket – which is the leading global microfinance information

database provider - including through potential collaboration with MixMarket in India). As part

of the responsible finance initiative, SIDBI will seek to bring together a Lenders‘ Forum

comprising key MFI funders to agree on common actions which could include those on

transparency and good governance by MFIs. Additionally, once the Unique Identification (UID)

initiative of the GoI is ready for implementation, the forum will encourage MFIs to participate

and support the roll-out of this initiative, given its significant potential to improve transparency

and credit information. The Component could also potentially support the development and

piloting of a Code of Conduct (CoC) Assessment, which could serve as an innovative rating tool

measuring performance of MFIs as pertaining to their CoC adherence. Component 2 will be

cross linked with Component 1, such that MFIs accessing Component 1 will need to commit to

data sharing on the common information platform and possibly other responsible finance

initiatives defined in the Operations Manual (OM).

Component 3: Capacity Building and Monitoring Component (US$5 million)

This component would provide implementation support, which would include support to SIDBI

for (i) implementing the project, including operating expenses and costs of the monitoring work

(defined in annex 3 and elsewhere); (ii) commissioning an impact evaluation exercise (to be

carried out through an external research agency); and (iii) SIDBI‘s own capacity building. This

component would also include support for a communication strategy to help ensure the benefits

from this intervention are shared with the wider microfinance sector.

Which safeguard policies are triggered, if any? Ref. PAD D.5, Technical Annex 10

The project has been assigned an environmental screening category ―FI.‖ The following

safeguard policies are triggered: Environmental Assessment OP 4.01

Significant, non-standard conditions, if any, for:

Board presentation: None

Loan/credit effectiveness: June 2010

The condition for effectiveness will be that the Subsidiary Agreement has been executed on

behalf of India and SIDBI, and all conditions precedent to its effectiveness or to the right of the

SIDBI to make withdrawals under it (other than the effectiveness of the Loan Agreement and the

Financing Agreement) have been fulfilled.

Covenants applicable to project implementation are as follows:

i. SIDBI shall maintain an adequate organizational structure with functions, powers,

staff, and resources necessary for project implementation.

ii. SIDBI shall implement the project in accordance with the provisions of the OM

for the project.

iii. SIDBI shall monitor progress of the project in accordance with indicators

satisfactory to the Bank.

iv. The midterm review (MTR) of the project shall be carried out by December 31,

2012.

6

v. SIDBI‘s on-lending activities to MFIs under the project shall be carried out in

accordance with the agreed Exclusion List of Activities (ELA), and SIDBI will

ensure that the microfinance activities under the project comply with the ELA.

7

A. STRATEGIC CONTEXT AND RATIONALE

1. Country and sector issues

1. The Indian financial sector has witnessed reforms since the early 1990s resulting in

improved financial performance and stability during this period. These reforms—including

interest rate deregulation, capital market development (particularly equity and government bond

markets), and opening up of the banking and insurance sectors—have facilitated increased

competitiveness in banking through the entry of new private domestic and foreign players,

introduction of new technology and products, and deepening of India‘s financial system.

2. Notwithstanding a stable, dynamic, and growing financial sector, increasing access to

finance for millions of India’s financially under-served segments remains a challenge. This

challenge has further been accentuated by the financial crisis, during which—despite stable

policies, increasing efficiency, strong factor endowments, and a dynamic financial market—

India‘s economic growth slowed from 9.7 percent in 2006–07 to 5–6 percent in the second half

of 2008–09, accompanied by a slowdown in credit growth.1

3. In recent years there have been numerous initiatives to improve access to finance to

financially under-served segments. Among these initiatives is the Government of India (GoI)

program to support the revitalization of the rural credit cooperatives,2 initiatives to increase

access to finance for small and medium enterprises (SMEs),3 and supporting infrastructure

finance,4 introducing enabling guidelines to support financial inclusion by, for example, opening

no-frills savings accounts for under-served clients, provisions to expand the outreach of micro-

insurance, and the use of banking correspondents to increase access.

4. However, despite these measures, access to financial services for India’s poor still

remains a key development challenge, as a significant part of the population is under-served by

the formal banking sector.5 While India has a well-developed banking system and there has been

significant progress in banking sector reforms, performance, and stability, two-thirds of the

population is still estimated to have only limited or no access to financial services. Given the

large demand, in addition to the measures described above, there is a need for multiple

approaches and mechanisms to provide basic financial services to all Indians. Among such

initiatives is the use and support of microfinance initiatives that can help to deepen the

penetration of financial services among the poor and under-served.

5. The microfinance sector, which bridges the ―access gap‖ by providing thrift, credit, and

other customized financial services to the under-served, with the aim to help raise incomes and

improve living standards, has been growing exponentially in India. Smaller initiatives in

1 Supported by the Bank-funded Banking Sector Support Loan (US$2 billion) that provides budgetary support to the

government for supporting capital infusion into banks, partly as a precautionary shield and partly to prevent lack of

capital from constraining good quality credit growth. 2 Supported by a Bank project on Strengthening India‘s Rural Credit Cooperatives (US$600 million).

3 Supported by a Bank project on SME Financing and Development (US$120 million) topped up recently with

additional financing in the amount of US$400 million. 4 Supported by the Bank‘s loan to the India Infrastructure Finance Company (US$1.195 billion).

5 India: Scaling Up Access to Finance for India’s Rural Poor (World Bank 2004, 2006).

8

microfinance in India date back to the 1970s, but the sector really started gaining a foothold in

the late 1990s (see also annex 1). Facilitated by a benign approach toward regulation since 1997,

and with a focus on the southern states, microfinance institutions (MFIs) have been scaling up

rapidly in recent years, although from a small base. Growth in loans outstanding to clients—now

mostly accounted for by MFIs structured as regulated nonbank finance companies—has been at

rates in excess of 65 percent per year over the past three years, and stood at around US$2.5

billion at the end of financial year (FY) 2009.

6. This growth has contributed to reducing the gap between the unmet demand for and

supply of financial services for under-served households and microenterprises. Recent analysis

indicates that access to microfinance in India has contributed to the reduction in vulnerability of

poor households through asset creation, increased incomes, higher savings and employment, and

empowerment of women clientele.6

7. However, two overarching challenges remain: (i) a large unmet demand for financial

services by India’s under-served segments, particularly in states where market penetration has

been extremely low; and (ii) rapid expansion, which introduces the dual challenge of

maintaining good-quality growth while promoting responsible finance among MFIs.

Conservative estimates from Sa-Dhan, the main network of MFIs, indicate an unmet credit

demand among potential microfinance clients at Rs 80,000 crores (US$17.7 billion). Rapid

expansion, however, can lead to funding gaps, potentially erode credit discipline, and introduce

risky market behavior. This could result in external interference in the sector, which could

threaten short- and medium-term sustainability.

Key Issues:

8. Scaling up microfinance and promoting responsible and balanced growth relies on

tackling three key issues facing the microfinance industry in India:

9. Appropriate financing that tackles the growing equity gap and the need for more patient

debt instruments: The fast-paced growth of Indian microfinance has been largely driven by

commercial bank debt to MFIs. The share of debt in total funding of MFIs exceeds 80 percent,

most of which is sourced from commercial banks at commercial rates. As a result, the fast debt-

funded growth—without sources and amounts of equity growing at a commensurate pace—has

led to a situation where many Indian MFIs face a severe shortage of equity capital, limiting their

ability to take on more debt and increase lending outreach to more clients (figure 1 and table 1

below). A recent International Finance Corporation (IFC)–Intellecap study estimates that even

with conservative assumptions, the minimum equity/quasi-equity amount needed is US$1.3

billion over the next four years.7 Bank projections show that even with conservative growth

assumptions, there is a need of US$294 million in equity funds immediately. Furthermore, with

such capital structure constraints, MFIs have less of an incentive to focus on under-served areas,

as this will increase their cost, which in turn will have a negative impact on the capital adequacy.

6 Assessing Development Impact of Microfinance Programs is a national study of Indian microfinance households

commissioned by SIDBI, in collaboration with the Department for International Development (DFID), September

2008. 7 Inverting the Pyramid (Intellecap and IFC 2008).

9

MFI tiers wrt loan

portfolio Loan portfolio

Total Active

borr.

Capital

adequacy

Est. capital

shortfall

Rs. Mar-09 $ mn Mar-09 No. Mar-09 % Mar-10 $ mn

>1.5 billion port 1,936 13,165,995 13.6% 224.1

0.25-1.5 bn port 338 2,645,434 12.1% 45.9

<0.25 bn port 161 1,795,311 19.6% 24.9

Grand Total 2,435 17,606,740 294.9

N=233; Source: The Bharat Microfinance Report, Sa-Dhan, July 2009

Table 1: Summary of MFI outreach and capital needs

10. Further, with the onset of the financial crisis, even debt funding has been affected, as

banks now appear to be more risk averse to expanding, or even maintaining, their lending to their

MFI clients. Hence, the lending that is happening now is at a higher cost and disproportionately

allocated to the few largest MFIs, thereby increasing concentration and refinancing risks for mid-

size- and small-tier MFIs.8 Recent data show that while the top five MFIs grew faster than the

year before, the growth rate of the next 10 MFIs more than halved from the level a year ago.9

Thus, even with respect to debt there is a gap that has emerged. These gaps are particularly

apparent for small- and mid-size MFIs that have a capital adequacy (equity) constraint and also

are finding it harder and more expensive to raise debt in the local markets.

11. A responsible finance agenda that fosters transparency, good governance, and adherence

to Codes of Conduct (CoCs): The high growth rates of many large and medium MFIs in recent

years have fueled intense competition among MFIs in some pockets of the country. Competition

has its benefits (among them, lower interest rates), but experiences in the region, and, globally,

highlight risks. In some markets the rate of growth is too fast, which potentially comes at the

expense of sound credit management. With increasing scale of operations and resulting

increasing visibility, the possibility of external stakeholders wanting to intervene becomes

stronger. Much more could be done to ensure healthier microfinance market expansion and to

mitigate some of these potential risks. This agenda needs to be grounded in transparent reporting

to funders and clients, strengthened credit-reporting infrastructure, improved coordination

between MFIs possibly through strengthening national- and state-level associations, increased

focus on risk management and credit discipline, and more widespread adherence to the

microfinance CoC.10

12. Balanced geographical outreach so that expansion leads to more access for clients in

under-served areas: Microfinance outreach in India is notable for its uneven geographic

coverage. Three southern states—Andhra Pradesh, Karnataka, and Tamil Nadu—account for

more than half of all borrowers. Even within high-penetration states, under-served districts exist

where microfinance penetration is relatively thin, and expanded outreach is greatly needed.

8 Effective Microfinance Services, Side by Side (Sa-Dhan 2008).

9 Data from M-CRIL, India Indices for Microfinance in India (2009).

10 Private equity players are becoming increasingly active in India with a focus, typically and not unexpectedly, on

the few top-ranking and large MFIs, which can provide required returns on investment.

10

Therefore, as microfinance continues to grow, it will be important to ensure this growth is

inclusive, with better geographical coverage to address the demand for financial services in

under-served states and districts.

2. Rationale for Bank involvement

13. The rationale for Bank involvement essentially revolves around three main issues: (i) the

contribution of the project to the goal of inclusive growth, consistent with the Country Strategy

(CAS); (ii) the long-term funding constraints that threaten continued and balanced growth of the

sector; and (iii) need for a stronger responsible finance agenda that is undertaken by the sector.

14. The World Bank Group‘s India CAS highlights the need for inclusive growth.

Microfinance, by addressing the financial service needs of under-served clients, is an important

tool for poverty reduction, private sector development, and inclusive growth. Economic and

sector work undertaken11

emphasizes the need for the development of the microfinance sector in

India. The Bank has also recently completed a microfinance strategy, Financing the Bottom of

the Pyramid: Microfinance Strategy for South Asia: FY2010–12. The strategy highlights the

Bank‘s comparative advantage in supporting the microfinance agenda in the region, including

working with apex institutions to crowd in commercial finance; increase standards, reporting,

and efficiency of MFIs; and ease crisis-related liquidity constraints. The Government of India

(GoI) recognizes that scaling up microfinance in a responsible and sustainable manner will

require diverse modalities for expanding the flow of financial services to the poor. Toward this

objective, the Small Industries Development Bank of India (SIDBI) is poised to take a more

active leadership role in growing the industry to meet the unmet demand for financial services.

SIDBI is the most prominent and influential apex organization for microfinance in India and

among the better-performing microfinance apexes globally. Support to strengthen SIDBI‘s

leadership role is well suited to the World Bank‘s country and regional microfinance strategies.

15. Secondly, the role of the Bank is justified on grounds of the market failure that exists with

respect to lack of appropriate funding instruments needed at this stage of development. As

mentioned above, Indian microfinance is faced with a situation where many Indian MFIs face a

severe shortage of equity capital, which limits their ability to take on more debt and increase

lending outreach to more clients. Availability of longer-term funding sources would help SIDBI

in introducing appropriate financial instruments that would contribute to strengthening the

balance sheets of the MFIs. The accumulated Bank know-how and lessons learned from previous

lending operations, both in India (for example, rural livelihoods projects, financial intermediary

loans to SIDBI directed to the financing and development of small and medium enterprises; see

annex 2 for more detail) and globally, provide useful experience to draw on. Additionally, the

project would support India in its response to the financial crisis, which has affected lending to

MFIs as observed by a slowdown in fresh disbursements to smaller and medium-size MFIs.

11

These include India: Scaling Up Access to Finance for India‘s Rural Poor‖ (World Bank 2004, 2006),

Microfinance in South Asia (World Bank 2006), India: Regulation of Microfinance (World Bank, CGAP 2006),

Inverting the Pyramid (Intellecap and IFC 2008), Bharat Microfinance Report (Sa-Dhan 2009), and Microfinance

India: State of the Sector Reports (Access Development Services 2006, 2007, 2008, 2009). For a more detailed list,

see annex 12.

11

16. Thirdly, microfinance in India has entered a phase of rapid growth, but as a younger

industry, it still has numerous vulnerabilities. High growth can erode credit discipline and can

potentially introduce risky market behaviors such as client over-indebtedness and poor risk

management. Timely leadership from SIDBI supported by the World Bank project to promote

more responsible finance, improve transparency, and add to new market information and

infrastructure can serve to mitigate these risks during this crucial period of expansion. Such

leadership can ensure that microfinance becomes a nationwide industry contributing to balanced

and inclusive growth across India.

3. Higher-level objectives to which the project contributes

17. The project is designed to support inclusive growth in India by supporting GoI and

SIDBI‘s efforts to scale up and promote responsible and balanced growth of microfinance.

Improved access to finance would work toward this objective by contributing to sustainable

income generation and productive asset creation, poverty reduction, and growth. These are

consistent with GoI‘s development priorities as reflected in the Eleventh Five-Year Plan as well

as the Bank‘s focus on inclusive growth reflected in the CAS.

18. The project is part of the Bank's program of targeted assistance to those without access to

financial services. The project addresses the lack of access of the under-served households to

financial services, an important constraint to improved productivity and incomes, particularly in

the aftermath of the global financial crisis that has affected MFIs and their clients. The project

would build on SIDBI‘s success of fostering and catalyzing growth and sustainability of the

sector since the mid-to-late 1990s, with a focus toward increasing financial outreach particularly

in under-served areas where microfinance penetration continues to be very low.

B. PROJECT DESCRIPTION

1. Lending instrument

19. The lending instrument is a financial intermediary loan (FIL) (as per the World Bank

Operational Manual Policy Directive OP 8.30), to be financed by a combination of the

International Development Association (IDA) and International Bank for Reconstruction and

Development (IBRD) resources, in one-third and two-third proportions, respectively, totaling

US$300 million (equivalent). For the IBRD component, SIDBI has opted for a variable spread,

denominated in U.S. dollars. The IBRD part will have a final maturity of 25 years, including a

grace period of 14.5 years. The variable lending rate consists of six-month London interbank

offered rate (LIBOR) and a variable spread. The charges include a front-end fee, apart from the

contractual spread. After factoring in the benefits of sub-LIBOR funding costs, including any

applicable loan charge waivers the expected disbursement profile of the project, and amortization

schedule, the all-inclusive (blended) cost based on forward LIBOR rates and the current variable

spread (as on April 26, 2010) is estimated at 3.40 percent.12

12

The current variable spread is LIBOR + 0.24%, or 0.74% at market rates as of April 26, 2010.

12

2. Project development objective and key indicators

20. The objective of the project is to scale up access to sustainable microfinance services to

the financially excluded, particularly in under-served areas of India, through, among other things,

the introduction of innovative financial products and fostering transparency and responsible

finance.

21. Progress towards the achievement of the project objective would be monitored using the

following indicators (refer also to annex 3):

Extent of outreach: Disbursements of loans by MFIs to their clients relative to the amounts of

financing borrowed from SIDBI

Breadth of outreach: Measured by growth rates within under-served areas

Operational sustainability: Measured by operational self sufficiency (OSS)

Responsible finance: Measured by the percentage of beneficiary MFIs disclosing

operational/ financial information on a Web-based information platform

3. Project components

22. The project will achieve its objective by: (i) supporting the expansion of financial

services, particularly in under-served states or under-served areas within states; and (ii)

facilitating responsible and sustainable growth through the provision of more patient capital,

including longer-term debt, equity and quasi-equity instruments with funding linked to

responsible finance actions (for example, actions on transparency, good governance, and CoC

adherence).

23. The project will use an incentive approach and link the three components (annex 5

provides the project costs) described below such that maximum additionality is attained, while

also addressing the key issues (see section A above) facing the Indian microfinance sector. The

incentive approach will involve the provision of appropriate financing instruments, access to

which would be conditional not just on satisfactory appraisal of the MFI based on a detailed

appraisal system (annexes 4 and 6 and the OM), but also based on case-by-case agreements with

MFIs on responsible finance or other actions on capacity improvement that they would need to

complete to ensure continued access to funding under the project. The incentive to be used will

be a commercially priced, but attractive funding product, such as a quasi-equity/subordinate

product, which is currently not available in the India market, but will help address equity-gap

issues for Indian MFIs. In return for access to this funding, the responsible finance or capacity-

building actions could include commitments to increase MFI portfolios in under-served areas,

adoption of improved governance practices, reporting to an information platform, initiating a

CoC Assessment, and adoption of improved accounting practices where relevant. Through this

link between a financing component and a responsible finance component, project funding will

seek to contribute to the objectives of promoting sustainable and more responsible finance.

13

Component 1. Scaling Up Funding Support for MFIs (~US$290 million plus US$30 million

counterpart funding)

24. This component would provide funding for MFIs to scale up their operations. Funding

from SIDBI to MFIs is proposed to be structured as debt or quasi-equity to support their

operations and growth, enhance their financial strength, and enable them to leverage and crowd

in private commercial funds to on-lend larger amounts to the under-served. Limited equity

support would also be considered from SIDBI to MFIs. The funding provided under this

component to MFIs would be on commercial terms. The total funding thus mobilized will

enhance MFIs‘ ability to reach out to larger numbers of under-served segments of the population

through microfinance services. In particular, the quasi-equity/equity funding will also help

address the equity gap in Indian MFIs, while providing SIDBI with the leverage to promote the

responsible finance agenda among the MFIs funded.

25. Two kinds of leverage would be sought to be derived from such funding:

(i) Financial leverage: Equity or quasi-equity would lead to 6-7 times leverage through

raising of additional debt which would contribute to significantly enhanced on-lending,

while a 4-5 year debt from SIDBI to MFIs would lead to a roll-over of around 3-4, in

terms of on-lending to final clients. Funding that is structured as quasi-equity or equity

will obtain leverage or crowding in through the MFIs raising additional debt and also

through future mobilization of additional equity. This will help create strong institutions

that are viable and able to attract and access the capital market and private sector

investors in the medium to long term, ensuring that their growth sustains beyond the

project period.

(ii) Responsible-finance leverage: As discussed above, funding to MFIs would be linked to

performance criteria and actions revolving around greater transparency, responsible

expansion, accountability, growth in under-served areas, disclosure, and good governance

in the microfinance sector, thereby contributing to a responsible finance initiative, an

activity supported under Component 2 of the project (see also annex 4).13

26. The Indian microfinance sector is diverse, spanning the range of a few large, commercial,

and growth-oriented institutions to midsized, second-generation institutions poised for

expansion, to start-up non-governmental organizations (NGOs), with limited capacity but an

appetite for growth. Each market segment will necessarily have different growth and governance

trajectories. The project takes into account these tiers of the market by tailoring specific

performance, outreach, and governance criteria to each tier while taking into account need and

additionality of supporting these institutions. For example, funding to a large MFI in Tier 1

would be linked to increasing outreach in under-served areas and participating in data sharing

and responsible finance initiatives supported under Component 2, whereas funding for medium-

size players would be more closely linked to increased growth, performance, and sustainability,

as well as good governance and transparency. The tiers and proposed performance criteria are

further discussed in annex 4.

13

Some of the criteria would be ex ante—before new financing is secured—and some would be ex post/ongoing to

ensure progress during the life of the new financing.

14

27. This component will directly address the funding gap constraint, promote the responsible

finance agenda, and support the continuation of a diverse range of institutions. Further, this

component would help introduce a new and much-needed innovative financial product, priced

commercially, into the Indian microfinance market, the need for which is evident from overall

data on microfinance in India (figure 1) and was reiterated during stakeholder consultations.14

In

providing such funding, the project will place an emphasis on ―importing‖ established MFIs

from developed regions in India to initiate or expand operations in the less-developed regions of

the country, a strategy that has worked very well in some Bank projects (for example, a

microfinance project in Afghanistan). At the same time, the project will support the expansion of

a few smaller MFIs (Tiers 2 and 3), including those structured as NGOs and cooperatives, that

demonstrate a potential for growth.

Component 2: Strengthening Responsible Finance (US$5 million)

28. This component would promote transparency and responsible microfinance through the

development of an India microfinance platform. This initiative would be envisaged as a common

information platform for MFIs to provide and disseminate valuable information that would

inform policy makers, MFI managers, and funders (similar, but broader and deeper than the

information available on the MixMarket,15

including through potential collaboration with Mix

Market in India). As part of the responsible finance initiative, SIDBI will seek to bring together a

Lenders‘ Forum comprising key MFI funders to agree on common actions, including those on

transparency and good governance by MFIs. Additionally, once the Unique Identification (UID)

initiative of the GoI is ready for implementation, the forum will encourage MFIs to participate

and support the roll-out of this initiative, given its significant potential to improve transparency

and credit information. This component could also potentially support the development and

piloting of a CoC Assessment, which could serve as an innovative tool for measuring

performance of MFIs as pertaining to their CoC adherence. This component will be cross-linked

with Component 1, such that MFIs accessing Component 1 will need to commit to data sharing

on the common information platform and possibly other responsible finance initiatives that are

defined as performance criteria in the OM.

Component 3: Capacity Building and Monitoring (US$5 million)

29. Implementation support would include support to SIDBI for (i) implementing the project,

including operating expenses and costs of the monitoring (defined in annex 3 and elsewhere); (ii)

commissioning an impact evaluation (to be carried out through an external research agency); and

(iii) SIDBI‘s own capacity building. This component would also include support for a

communication strategy to help ensure that benefits from this intervention are shared with the

wider microfinance sector.

4. Lessons learned and reflected in the project design

30. In designing this project, the Bank has leveraged its experience with similar initiatives

around the world (in Afghanistan, Bangladesh, Bosnia, Mexico, Pakistan, and Russia, to name a

14

Equity investors, MFIs, their associations, NGOs, rating agencies, and advisory firms. 15

MixMarket is the leading global information database (www.mixmarket.org), managed by the Microfinance

Information Exchange (the Mix, www.themix.org), which was founded by the Consultative Group to Assist the Poor

(CGAP, a multi-donor consortium housed in the World Bank and part of its Financial Sector Network).

15

few) and with livelihoods/poverty-reduction projects in India. Additionally, the Bank has

extensive experience working with apex institutions and has incorporated lessons learned and

good practices associated with this institutional mechanism. The new model of Bank support

relies on institutions that on-lend at or near commercial rates or take equity positions that help

crowd in private sector funding and foster continued commercialization. In this model, SIDBI

leverages its position to play a role in nurturing the development of sustainable microfinance

providers by setting minimum standards and performance targets around transparency and

governance as well as more efficient financial management and internal controls.

31. The preparation team for this project included the Consultative Group to Assist the Poor

(CGAP) and the International Finance Corporation (IFC). During implementation, close links

will be maintained with other initiatives. For example, the IFC‘s Technical Assistance Advisory

Services is undertaking a market assessment to identify optimal modalities and capacity-building

needs to design and implement a credit reporting platform shared among the MFI community.

The project will closely coordinate with this initiative and possibly use the findings of the study

to feed into overall project implementation. A dialogue between IFC and SIDBI and potential

future collaboration have also been initiated and facilitated. The project is also highly

complementary to the IFC agenda, which focuses primarily on equity investments in

microfinance investment vehicles (which invest in MFIs).16

Component 1 funding will likely

expand the market for IFC and other investors looking at MFI investments through crowding in

from Tier 2 capital and stabilizing MFI balance sheets, making them more investor-worthy. The

responsible finance agenda has an enormous externality effect, where reputational risks are

lowered for the IFC, other investors, and the donor community.

32. The Bank has also started discussions and will continue to coordinate with the United

Kingdom‘s Department for International Development (DFID) as they implement the Poorest

States Inclusive Growth Program (PSIG). The Bank discussed the performance of the previous

DFID technical assistance (TA) project and also SIDBI‘s implementation of the SME project TA

component. In both cases, it is evident that SIDBI‘s capacity to deliver TA has developed

considerably. In any case, TA at the institutional level for MFIs would not be directly addressed

by the project; instead the project would leverage off the TA activities of programs such as the

PSIG that are being initiated through a consortium of institutions (including SIDBI) and would

focus much more on the simpler structure proposed by the project under Component 2.17

5. Alternatives considered and reasons for rejection

33. Regarding the choice of lending instrument, an FIL is deemed appropriate. The project is

designed to support SIDBI‘s funding to MFIs while assuming full credit risk. The project focuses

exclusively on the MFI sector, rather than supporting a broader range of financial intermediaries.

Although the project could have looked at other financial intermediaries for implementation,

given that the focus is on MFIs, which have steadily been growing in terms of becoming the

predominant players in the microfinance sector and that SIDBI is the main intermediary that

16

The project helped to initiate discussions between IFC-SIDBI. Potential linkages are being explored between IFC

and SIDBI in close coordination with the Bank. 17

The DFID PSIG plans to cover four states. The implementing agencies for PSIG are yet to be identified. Support

from IFC and CGAP could also be explored during implementation in providing MFI and sector capacity building.

16

lends to MFIs, the choice was natural. Although intermediaries such as banking correspondents

are not explicitly included, many MFIs are eligible to be banking correspondents. Also, there are

a number of ongoing initiatives (supported by the Bank and other donors) that support different

types of entities, such as rural cooperatives. Moreover, MFIs are now showing promise of being

able to deliver financial services on a much broader scale, and hence the project focuses on

MFIs.

34. A Development Policy Loan (DPL) instrument was also considered given the links

between the financing and the responsible finance policy actions. However, because the

implementing agency (SIDBI) is a corporate entity, the DPL instrument cannot be used.

C. IMPLEMENTATION

1. Partnership arrangements

35. The project is financed only by the Bank and funds from SIDBI, but there are several

other donors involved in the microfinance sector, including DFID, the Asian Development Bank

(ADB), and the German Development Bank (KfW). The Bank has consulted and made every

effort to ensure complementarities and close coordination will be facilitated by SIDBI, as it is an

implementing agency for most microfinance projects.

36. DFID‘s PSIG will be implemented by a consortium, in which SIDBI plays a critical role.

The design phase of the PSIG has been initiated, which will enable SIDBI to factor in the project

design and ensure maximum complementarities between the two projects. ADB‘s project focuses

on clients above the typical microfinance-client level in terms of loan size and will also be

implemented by SIDBI. The ADB project complements the Bank‘s project by focusing on clients

that are on the higher end of the spectrum of microfinance services. KfW is providing a line of

credit and some TA to SIDBI. This will support the traditional debt products that SIDBI has been

implementing and add funding to its main business line. KfW will also have a TA component

(around US$2.5 million) that will focus on capacity building, including supporting an

information platform that would allow SIDBI to interface with its MFI clients, developing a set

of benchmark indicators for performance monitoring, and supporting SIDBI in carrying out

systems and portfolio audits. All these activities are complementary to the Bank‘s project.

Efforts will be made to meet with donors during supervision missions to facilitate effective

coordination and communication during implementation.

2. Institutional and implementation arrangements

37. SIDBI, with its vast experience of microfinance in India, will be the implementing

agency for this project. Within SIDBI, the SIDBI Foundation for Micro-Credit (SFMC), which

has a dedicated and experienced microfinance team, will be responsible for implementation. The

current staffing of SFMC is around 45 officers, located in many locations. The central team is

based in Lucknow.

38. SIDBI is well placed to implement the project. It has been playing a catalytic role in

supporting the Indian microfinance sector particularly since 1999, when SFMC was launched.

Apart from being an important and responsive funder, SIDBI is also regarded as a leading

17

institution in the sector, as reflected in its involvement in the development of the broader sector

(for example, introduction of ratings and impact assessments, strengthening MFIs‘ capacity and

internal control systems) as well as in discussions of regulation-related issues. SIDBI‘s profile

has developed over the years and was facilitated through projects from 2000 to 2009 with the

International Fund for Agriculture Development (IFAD) and DFID. In both projects SIDBI was

the counterpart for the partners in the National Micro Finance Support Program (NMFSP).18

Given SIDBI‘s demonstrated capacity and track record in supporting the development of the

retail microfinance sector in India,19

the institution is ready to begin the second phase of the

development of the sector, which would address key issues listed above. SIDBI also makes for

an appropriate implementing counterpart for this project given its very good implementation

capacity, familiarity with development financing, and familiarity with Bank fiduciary and

safeguards requirements. SIDBI has done very well in implementing the World Bank‘s SME

Financing and Development Project (US$120 million), which has been recently scaled up

through additional financing (US$400 million).

39. SIDBI will be responsible for ensuring compliance of project activities to the fiduciary

arrangements for the project (annexes 7 and 8). To ensure that these functions are performed

efficiently and effectively, SIDBI will provide requisite additional staffing, where necessary.

Given its financial capacity and track record (see above and annex 9), SIDBI is well placed to

implement the project. Safeguards arrangements have been agreed with SIDBI (annex 10), and

SIDBI has the capacity to ensure compliance during implementation.

40. SIDBI is fully committed to enhancing transparency under the project. Besides the on-

demand disclosure of information, SIDBI has proposed to initiate proactive (suo moto)

disclosures that include the public disclosure of all key documents related to the project and,

more broadly, to its overall microfinance operations. SIDBI‘s website will highlight the project

(including project audit reports and financial management reports) and other microfinance-

focused activities. SIDBI intends to further enhance disclosures to fully comply with provisions

of the Right to Information (RTI) Act 2005 and will undertake capacity building of its staff,

including familiarization with RTI provisions through Component 3.

41. Components 2 and 3 may involve procurement of consultancies and training and goods.

Procurement will be undertaken by SIDBI in line with agreed procurement procedures for this

project (annex 8). For support in the implementation of Component 2, SIDBI will hire a firm

where required that can provide operational support for the responsible finance component. One

example of such support could revolve around supporting the information platform, where the

work would entail, among other things, collating and following up on data submission from

18

The main features of NMFSP were to provide customized, need-based packages of loans, grants, and to a lesser

extent, equity to partner MFIs to develop into large and sustainable institutions; capacity building of clients, MFIs,

and the sector; and capacity-assessment ratings and capacity-building needs assessments. All aspects of the program

were based on a market-driven, flexible approach for credit delivery with a focus on financial sustainability. The

program closed in March 2009 and reportedly received the highest rating possible from DFID‘s assessment of its

global microfinance program. 19 From the Forbes list of Top 100 MFIs, seven Indian institutions were included in the list—all of them partner

organizations of SIDBI—testifying to the high impact of SIDBI in supporting and nurturing the microfinance sector

in India.

18

MFIs, analyzing and cleaning the data and preparing comparative reports, maintaining the

website for disclosure of the information shared on the responsible finance initiative, developing

templates for reporting on this platform, and maintaining the platform.

42. An Operations Manual (OM) acceptable to the Bank has been prepared by SIDBI. The

OM includes, among other things, the agreed financial management (FM) and disbursement

arrangements; procurement arrangements; guidelines on Preventing and Combating Fraud and

Corruption in Projects Financed by IBRD Loans and IDA Credits (dated October 15, 2006); a

Governance and Accountability Action Plan (GAAP); and a detailed framework for the

continuous measurement and monitoring of outcomes (annex 3), a key element in ensuring

effective implementation.

43. Arrangements will be put in place to ensure adequate project supervision, covering

fiduciary and safeguards aspects, with semi-annual supervision missions. The supervision team

will draw on expertise from the Bank as well as external experts, where necessary. Meetings

with other concerned stakeholders engaged in microfinance, including donor agencies, will be

undertaken during supervision missions.

44. IBRD funds will flow to SIDBI, which will channel them for the project components.

IDA funding will flow to GoI, and from GoI to SIDBI for implementing project components.

Disbursements will be made on a reimbursement basis using interim unaudited financial reports

(IUFRs)—evidencing actual expenditures—prepared by SIDBI. IUFRs will be submitted on a

quarterly basis, but SIDBI would have the flexibility to seek reimbursement earlier than the

quarterly intervals by submitting reports for shorter periods. The disbursement percentage will be

a defined percentage of the gross expenditures as reported by SIDBI through the IUFRs.

Retroactive financing up to an amount of 20 percent of the total loan and credit amount may be

made available for all eligible expenditures in all components incurred after July 1, 2009. The

retroactive financing will be applied as follows: up to US$15 million will be drawn against the

IBRD loan and up to US$45 million equivalent will be drawn against the IDA credit.

3. Monitoring and evaluation of outcomes/results

45. A strong monitoring and evaluation (M&E) framework to track inputs, outputs, and

outcomes in a systematic and timely fashion has been developed and agreed with SIDBI (annex

3). Project outcomes and outputs will be monitored through periodic reporting by SIDBI—which

has developed considerable capacity in monitoring through implementing the earlier DFID and

IFAD projects—and via project supervision using data from several sources, including (i)

reported data from SIDBI; (ii) data from MFIs; (iii) data collected by the agency that will be

responsible for the microfinance information platform; (iv) auditors; (v) Bank staff

implementation support missions; and (vi) the long-term impact assessment that will be

undertaken by an independent, external impact evaluation agency (under Component 3). The

Midterm Review (MTR) of the project will entail an update of an institutional assessment of

SIDBI/SFMC, including its management, its appraisal standards, and its portfolio and business

strategy for microfinance. Further, within the first two–three years of implementation, either as

part of the MTR or otherwise, an update of the corporate governance of SIDBI and a review of

governance issues in the project will be undertaken.

19

4. Sustainability

46. The sustainability of the project‘s outcomes, defined as scaling up sustainable and

responsible finance, will depend on how well the project is implemented by SIDBI in terms of

leveraging the funding component (Component 1) with the responsible finance component

(Component 2), while supporting SIDBI‘s capacity and project-implementation activities

(Component 3). Four factors bode well for ensuring sustainability of project outcomes: (i)

SIDBI‘s track record in the microfinance sector, in particular its pioneering role in Indian

microfinance and its successful implementation of past, large donor projects (DFID and IFAD);

(ii) SIDBI‘s commitment to the project structure with its incentive-based approach through links

between financing and responsible finance actions, as well as its commitment to implement this

project—as demonstrated by its active participation in the preparation of the project and

proactive approach to developing/researching the ideas that the project intends to support; (iii)

SIDBI‘s commitment to the microfinance sector as reflected in its annual reports, progress of

supporting the microfinance sector over time, and its business plan to increase staffing and focus

on this area over time; and (iv) GoI‘s strong commitment to promoting sustainable microfinance

and increasing the outreach of financial services to under-served areas/segments. GoI‘s

commitment is reflected in its various policy statements in support of the microfinance sector

and its support of this project.

47. Other factors that will have an impact on the sustainability of project outcomes relate to

the participation of other key stakeholders in supporting the project objectives. In particular,

participation of MFIs in Components 1 and 2 will be critical. This will be ensured through

linking access to funding in Component 1 to actions committed by each MFI under Component

2. Stakeholder consultations and individual meetings with MFIs have indicated that SIDBI—on

account of its position in the lending market and given the attractive long term funding, including

quasi-equity available under Component 1—will be able to derive sufficient leverage from

Component 1 in getting action on Component 2. The participation of other lenders in requiring

similar action as under Component 2 could also further bolster project sustainability, and the idea

of the Lenders‘ Forum in Component 2 will help facilitate this.

5. Critical risks and possible controversial aspects

48. A detailed analysis of the potential risk areas and proposed or existing mitigation measures

was undertaken and is reflected in the GAAP (see annex 6; GAAP is also included in the OM). The

table below describes the potential risks, the degree of risks, the mitigation measures, and residual

risks. While overall risks are moderate, the following risks will need particular focus: (i) FM risks at

the MFI level; (ii) risks related to over-fast growth and lack of capacity of MFIs to handle this,

leading to fall in quality of lending by MFIs; and (iii) potential external interference in

microfinance. The GAAP includes mitigation measures and timelines/milestones for dealing with

these risks drawing significantly from Component 2, which focuses on responsible finance and

SIDBI‘s ongoing activities in the sector that help mitigate these risks. These risks will be reviewed

to determine how they may have changed during implementation and allow the team to focus

implementation support resources on the evolving risk areas.

20

Risks Risk

Rating

Risk Mitigation Measures Risk

Rating

with

Mitigation

To project development objective:

Selection of beneficiaries: Selection of

beneficiaries by MFIs could be subject to

―mission drift.‖

M Clear definition of under-served areas,

emphasizing financing to such areas (through

linking Components 1 and 2), and monitoring

mechanisms (for impact evaluation) to be used to

ascertain targeting of clients (drawing on lessons

from successful programs in India, Bangladesh,

Indonesia, and so forth) have been agreed and

will be used in project implementation. Further,

MFIs themselves have developed clear criteria

and have fine-tuned mechanisms for identifying

clients. This is monitored by SIDBI as part of its

current post-disbursement checks.

L

Overheated growth: Excessively high

growth rates and possibility of over-

financing by MFIs, especially in

saturated markets.

S

The risk of excessive growth will be mitigated

through use of the incentive approach taken in

the project, which links funding to MFIs under

Component 1 to actions centered on more

responsible finance supported under Component

2. For example, MFIs, particularly large MFIs,

could be supported if they are willing to commit

to a certain growth rate in under-served areas of

the country. This will help mitigate the risk of

over-financing in saturated markets and also

support expansion in under-served areas, which

will lead to more balanced growth. Further, MFIs

supported under the project will commit to share

information on their operations, financial

performance, outreach, branches, clients, interest

rates, and so forth to the information platform

that would be supported through Component 2.

M

External interference: Risks associated

with interference or loan forgiveness or

interest-rate caps. With rapid expansion

of the sector and anecdotes of over-

indebtedness, lack of transparency, and

client coercion, the sector could

potentially face instances of external

interference.

S GoI‘s current view of microfinance is well

understood. GoI has formally recognized and

appreciated the role of microfinance as

demonstrated through various budget

announcements and otherwise.

The potential for imposing interest-rate ceilings

or intervening in other counterproductive ways is

mitigated by the fact that most MFIs are under

the regulatory purview of the Reserve Bank of

India (RBI), which makes decisions on policy

matters independently and has consistently

maintained a policy of market-determined

interest rates.

M

To component results:

Effectiveness of project management

structure: Risks may arise from SIDBI‘s

oversight and regulation arrangements,

M SIDBI has been operating in the microfinance

sector for many years and was a pioneer in terms

of financing to MFIs, a model which today has

L

21

Risks Risk

Rating

Risk Mitigation Measures Risk

Rating

with

Mitigation

in case of insufficient institutional

capacity to handle the project activities,

in particular for the increased policy

advocacy and analysis roles envisaged

by SIDBI with TA support under this

project.

become the predominant model in microfinance

in India. During this period it has obtained

excellent experience of lending to MFIs. SIDBI

has put together its various operating practices

developed over the years into a Credit Manual,

which feeds into the Bank project‘s final, specific

implementation arrangements captured in the

OM.

Lack of capacity of MFIs: Risks may

arise from the lack of capacity of MFIs

in handling growth and carrying out the

project-supported activities.

S MFIs have demonstrated their capacity to

undertake microfinance activities at scale over

the past decade, as evidenced in the growth and

quality of financial and outreach indicators;

nonetheless, there are differing capacities. SIDBI

places considerable emphasis on assessing

capacity of MFIs to on-lend through the capacity

assessment ratings. Further, through Component

1, MFIs can use funding provided for quasi-

equity/equity for further capacity development, if

needed. Basic eligibility criteria have been

agreed, and the selection of MFIs under the

project is likely to center mostly on larger and

midsize MFIs (Tier 1 and Tier 2), which have

greater demonstrated capacity. Lastly, there are

sufficient other sources of funding for capacity

building (including self-funding).

M

Financial Management-Related Risks:

The FM risks may not be identified or

may not be adequately documented by

SIDBI during appraisal of MFI

proposals.

Weak FM systems of MFIs could impair

their capacity to provide fiduciary

assurance on usage of Bank funds and

keep track of a large number of end

beneficiaries.

Determination of mitigation measures

may be generic and/or a specific plan for

addressing the weaknesses and the

expected timeline may not be developed

and agreed upon between SIDBI and the

MFI. SIDBI may impose special

conditions on the MFIs in the terms of

sanction for addressing these

weaknesses, but in the absence of an

agreed plan to resolve issues,

benchmarking and measuring progress

made may be difficult.

S FM risk assessment of the applicant MFIs is done

by SIDBI during appraisal of the MFI proposals.

Identified critical FM risks are documented in the

Detailed Appraisal Note of SIDBI whereby this

process will be further strengthened.

Based on the critical risks or weaknesses

identified during MFI appraisal, SIDBI imposes

suitable conditions on the MFI to address these.

SIDBI‘s appraisal procedures require the

appraising SIDBI office to discuss these

weaknesses and obtain an undertaking from MFI

to satisfactorily address them. This specific

clause has also been included in the OM to cover

critical risks/weaknesses identified during

appraisal. SIDBI agrees to strengthen this further

and agree on a specific action plan with the MFI

to mitigate the identified critical, FM

risks/weaknesses, which will form part of the

Detailed Appraisal Note and the terms of

sanction.

System of monitoring progress of compliance

with the terms and conditions of sanction and

ensuring end use of funds is in place and

M

22

Risks Risk

Rating

Risk Mitigation Measures Risk

Rating

with

Mitigation

Assessment of the MFIs‘ FM systems in

terms of scalability of the operations

may not be accompanied by a strategic

plan to address the gaps.

Progress made by the MFI in the risk

areas including compliance with specific

condition/s imposed by SIDBI in the

sanction note may not be adequately

captured in the documents generated by

SIDBI during follow up and monitoring.

documented in the Credit Manual. SIDBI agrees

to further strengthen this system and ensure that

the compliance by the MFI of the agreed action

plan on FM risks is recorded appropriately.

Procedures for appraisal, selection and

monitoring of MFIs have been included in the

OM which has been agreed at negotiations. The

cases that will be brought under the project will

need to meet the minimum eligibility criteria

agreed with SIDBI and documented in the OM.

Compliance by SIDBI with the above

requirements will be reviewed and commented

on by the project external auditors and will be

reviewed by the Bank regularly.

Normal fiduciary risks of economy,

efficiency (and timeliness), transparency,

and fairness: Procurement will be

involved only in Component 2,

Strengthening Responsible Finance, and

in Component 3, Capacity Building and

Monitoring.

M For Components 2 and 3, a dedicated

procurement team in SIDBI will carry out all

procurement under the project. Capacity already

exists at SIDBI; a dedicated procurement

specialist responsible for implementation under

the Bank SME project will provide cross-support

to SFMC for the purposes of this project.

Supervision will be carried out periodically, and

Prior and Post Review Plans will be developed

and adhered to ensure procurement meets all

required standards of the project

With regard to MFI client-level procurement, the

project-preparation phase would ensure

significant vertical accountability mechanisms

exist—thorough checks undertaken by MFIs'

operational staff and their internal audit/control

team members, through external audits and

checks, including random checks undertaken on a

sample basis by SIDBI—as well as horizontal

accountability mechanisms driven by the

microfinance clients, where internal group-level

processes provide an additional oversight on the

use of funds and their recovery.

L

Inadequate environmental and social

(E&S) safeguards: Capacity at SIDBI to

address E&S safeguards.

L E&S risks are estimated to be low given the

nature and small size of the loans that are

ultimately provided to clients. A negative list has

been formulated and a nodal person in SIDBI‘s

project management team will be responsible for

oversight, coordinating implementation of the

framework, and for compliance with the

monitoring and reporting requirements agreed

with the Bank.

L

23

Risks Risk

Rating

Risk Mitigation Measures Risk

Rating

with

Mitigation

Lack of donor coordination: Arising

from the multiple donors interested and

involved in microfinance.

M The approach chosen, which involves early

identification of other donors and consequently

their inclusion in project preparation, should

mitigate this risk. The proposed project, a follow-

on to earlier support provided to SIDBI by DFID

and IFAD (line of credit and TA), directly builds

on the lessons learned from these successful

programs.

L

Overall risk rating M M

6. Loan/credit conditions and covenants

49. The condition for effectiveness will be that the Subsidiary Agreement has been executed

on behalf of India and SIDBI, and all conditions precedent to its effectiveness or to the right of

SIDBI to make withdrawals under it (other than the effectiveness of the Loan Agreement and the

Financing Agreement) have been fulfilled.

50. Covenants applicable to project implementation are as follows:

i. SIDBI shall maintain an adequate organizational structure with functions, powers,

staff, and resources necessary for project implementation.

ii. SIDBI shall implement the project in accordance with the provisions of the OM

for the project.

iii. SIDBI shall monitor progress of the project in accordance with indicators

satisfactory to the Bank.

iv. The MTR of the project shall be carried out by December 31, 2012.

v. SIDBI‘s on-lending activities to MFIs under the project shall be carried out in

accordance with the agreed ELA, and SIDBI will ensure that the microfinance

activities under the project comply with the ELA.

D. APPRAISAL SUMMARY

1. Economic and financial analysis

Economic Analysis

51. The project is expected to provide significant economic benefits through providing

needed financing to MFIs, particularly patient forms of capital that will allow MFIs to invest in

long-term growth; any quasi-equity or equity provided will also enable leverage through raising

additional debt for using the funding generated in on-lending to clients. As MFIs increase

outreach, more of the under-served and poor segments of the population will have access to

financial services that will allow them to invest in income-generating activities such as

agriculture and livestock, handicrafts, retail, services, and so forth. A strong microfinance sector

contributes to improved productive capacity and, thus, poverty alleviation through increased

24

income for the poor. An extensive study conducted by SIDBI found that poor households with

access to microfinance increased income by 69 percent over seven years, while those without

microfinance increased income by 31 percent. There is also a strong gender development

component as approximately 95 percent of microfinance borrowers in India are women. Women

who access microcredit have reportedly increased social status and a higher rate of personal and

joint ownership of assets. MFI expansion will also support businesses, providing increased

employment opportunities.

Financial Analysis

52. An extensive review of SIDBI was undertaken to determine its compliance with

eligibility criteria under OP 8.30 and OP 10.02. The review concluded that SIDBI met the

following criteria and qualified to act as a conduit for relending Bank funds to the Indian

microfinance sector. SIDBI has:

Adequate profitability, capital adequacy, asset quality, and liquidity in accordance with

accounting and auditing principles acceptable to the Bank

Acceptable levels of loan collections

Appropriate capacity, including staffing for MFI project appraisal and monitoring and for

overall project implementation

Adequate managerial autonomy and commercially oriented governance

Appropriate prudential policies, administrative structure, and business procedures

53. The extensive review of SIDBI was accompanied by an extensive, on-site analysis of

three MFIs—BASIX (Tier 1), Bandhan (Tier 1), and BSS (Tier 2)—and an off-site analysis of an

additional eight MFIs. In all cases, standards of risk management, operational practices,

profitability, capital adequacy, and liquidity were sufficient to meet the criteria under OP 8.30

and OP 10.02. This does not mean all MFIs in the sector would have no operational weaknesses;

indeed, areas of improvements were identified in the review, but broad compliance with the core

requirements is likely, especially considering that the majority of the funding will go to Tier 1

and Tier 2 institutions. MFIs face many challenges, including coping with growth, potential

client over-indebtedness, hiring and retaining qualified staff, and high reliance on commercial

debt that can be costly and can affect growth and financial performance. However, the reviews of

the MFIs and the overall sector performance as evidenced in various reports and sector data20

indicate that many MFIs are capable of properly managing potential funds provided by SIDBI

and that such funds on-lent to end clients would generate economic benefits for them.

2. Technical

54. The project‘s technical design has benefited from an extensive body of analysis,

including SIDBI‘s and the GoI‘s own analyses and reports and the Bank‘s Economic and Sector

Work (ESW) and lending operations across many countries, including several microfinance

projects in the South Asia Region. An OP 8.30 review has been carried out for the financial

20

See annex 1 for a list of reports on the sector performance, including the IFC‘s Inverting the Pyramid,

Microfinance India annual reports, Sa-Dhan‘s annually produced Quick Report, M-CRIL‘s periodic reports, and the

MixMarket‘s South Asia data sets and MicroBanking Bulletins.

25

intermediary (SIDBI), and the project meets the OP 8.30 guidelines. Some of the key principles

underlying the project design include consideration of: (i) appropriate financing instruments that

meet the requirements of SIDBI, enabling it to channel innovative products to MFIs, which in

turn are able to leverage the relatively longer tenure of equity/quasi-equity funding available to

attract additional funding from other lenders/investors, ultimately enhancing their ability to scale

up financial services to the end clients; and (ii) links between the financing component

(Component 1) and the responsible finance actions (Component 2), enabling a responsible

finance leverage, as discussed above. The project structure, therefore, furthers both scaling up of

microfinance in India and promoting responsible finance activities, including enhanced

transparency and disclosure by MFIs and increased in-lending portfolios in under-served areas,

thereby supporting a more healthy and inclusive microfinance sector.

3. Fiduciary

55. SIDBI has an FM system that is considered adequate to account and report for project

resources and expenditures. Its MFI loan appraisal, sanction, and monitoring policies and

procedures are documented in a Credit and Operations Manual for Micro Finance which has

been shared with the Bank, finalized, and hosted on its intranet and made effective. As part of its

due diligence, SIDBI will ensure that all MFI proposals meet the agreed minimum eligibility

criteria (annex 4, 7 and OM). They will also be subject to appropriate external audits as per their

acts/statutes. An assessment done by an independent consultant affirms SIDBI‘s compliance with

Bank requirements under OP 10.02. The beneficiary MFIs will also need to comply with the FM

requirements under OP 10.02. The FM arrangements for the Bank project are included in the

project OM. Disbursement will be through the reimbursement method on the basis of Interim

Unaudited Financial Reports (IUFRs), for which the minimum frequency is quarterly. This will

be consolidated by SIDBI through its mainstream FM system. This has been reviewed and

SIDBI appears to be well-equipped to generate these IUFRs in pre-agreed formats to provide

sufficient information to monitor the use of funds. Accounting of expenditures under the project

would be done on SIDBI‘s existing mainstream computerized system with separate account

codes to capture the project expenditures. Retroactive financing will be on the basis of a stand-

alone audited IUFR that will certify the actual expenditure incurred that is being claimed under

the retroactive financing facility.

56. To meet the fiduciary requirements, SIDBI will submit (i) a project audit report/audited

project financial statements; and (ii) an entity annual audit report of SIDBI. In the initial two

years of the project, the project audit reports will be submitted on a half-yearly basis within 90

days from the end of the half year and thereafter annually within six months from close of the

financial year, and it will include project financial statements, certified IUFRs, and a

management letter. The entity annual audit report will be submitted within six months of the

close of the financial year. The project will be audited by independent auditors acceptable to the

Bank under Terms of Reference (ToRs) agreed between the Bank and SIDBI (and reflected in

the OM). The Internal Audit Department of SIDBI will, as part of its work, audit the project and

ensure that agreed operational, accounting, payment, and procurement procedures are followed

in implementation of the project. The internal auditors will use the regular checklist/ToRs

developed by SIDBI for its microfinance activities and will also make recommendations for

strengthening internal controls and improving any systemic issues, if identified.

26

57. Procurement management under the proposed project draws from the strengths and

lessons learned by SIDBI, the implementing agency from an earlier association with the Bank

through the SME Project and its association with other development partners like DFID in the

microfinance sector. The procurement regime in the SME Project has developed adequate

systems and processes within all levels to meet Bank requirements in this regard. Under

Component 1, small-value loans ranging from Rs 5,000 (around US$100) to Rs 250,000 (around

US$5,000) can be given to self-help groups (SHGs) and microfinance clients for livelihoods

purposes like agriculture-related activities, petty trade, tailoring, livestock, microenterprises, and

so forth, and in some instances education and other consumption purposes. Under this

component, procurement by clients is expected to be undertaken in a prudent manner because

this will amount to using the proceeds of a loan on which the beneficiary will also pay interest.

Hence it is intended that procurement procedures would be based on established private sector or

commercial practices, which are acceptable to the Bank (under provisions of para 3.12 of

Procurement Guidelines). Reliance would be placed on the significant vertical accountability

mechanisms that exist thorough checks undertaken by MFIs' operational staff and their internal

audit/control team members through external audits and checks, including random checks

undertaken on a sample basis by SIDBI—as well as on horizontal accountability mechanisms

driven by the microfinance clients where internal/group-level processes provide an additional

oversight on the use of funds and their recovery.

58. For Components 2 and 3 implemented by SIDBI, procurement of all goods, works, and

services will be carried out in accordance with the World Bank‘s Guidelines: Procurement under

IBRD Loans and IDA Credits dated May 2004 and revised October 2006 (Procurement

Guidelines) and Guidelines: Selection and Employment of Consultants by World Bank

Borrowers dated May 2004 and revised October 2006 (Consultancy Guidelines). For

procurement oversight and supervision, in addition to post-review of a 10-percent sample of

contracts issued every year, SIDBI‘s internal control measures carried out by its Internal Audit

Department (IAD) and supervised by the Audit Committee of the Board (ACB) will also be used.

4. Social

59. The proposed project will not finance a specific set of pre-identified investments. Funds

will be intermediated to a number of MFIs to microfinance clients. No specific sector has been

identified, and financial intermediaries will undertake on-lending on market principles. No

specific social safeguard issues, including those related to OP 4.10 and OP 4.12 and to child

labor, are identified or expected at this stage.

60. Through the proposed project, SFMC would make efforts to allocate resources for impact

assessment and documentation of innovative and good practices in the area of social

development. SFMC would also sensitize and train its staff on empowerment, social

development, and the RTI Act.

27

5. Environment

61. The project loan/credit will be intermediated by SIDBI to several MFIs. In light of the

proposed project activities, the Bank reviewed SIDBI‘s current microfinance portfolio, interacted

with some of the MFIs, and visited the microfinance activities supported by the MFIs. The

recipients of loans from MFIs include microenterprise activities and cottage industries, and most

of the activities are environmentally benign. These typically include embroidery, mat making,

tailoring, wool knitting, handloom weaving, rope making, carpentry work, handicrafts, general

stores, vegetable vending, and so forth. However, there is also—albeit very limited—demand for

microfinance for household-based activities such as packaging inflammable materials, household

dying, and so forth. Such activities, if necessary care is not taken, could pose environment,

health, and safety (EHS) issues, and hence OP 4.01 – Environmental Assessment has been

triggered.

62. Institutionalizing the environmental impact assessment and environmental management

measures under the project would not be practical, however, because of the vast spread and very

small size of investments (on average less than US$200). These issues will therefore be

addressed through an ELA ineligible for SIDBI‘s on-lending to MFIs under the project. The

ELA is based on (i) review of the range of activities currently under the microfinance portfolio of

SIDBI, identifying activities that have potential to cause EHS impacts; and (ii) activities that are

prohibited for World Bank Group (WBG) lending, including IFC‘s exclusion list—activities

involving alcoholic beverages, tobacco processing, and so forth. The ELA is included as part of

annex 10.

63. The ELA and the process of its application have been agreed with SIDBI. The ELA will

be applied as part of SIDBI‘s credit appraisal as well as to MFIs—which will channel the funds

to microfinance clients—through an environmental screening mechanism. The screening

mechanism is detailed in annex 10.

6. Safeguard policies

64. The project is classified as Category FI and OP 4.01 has been triggered.

Safeguard Policies Triggered by the Project* Yes No

Environmental Assessment (OP/BP 4.01) [X ] [ ]

Natural Habitats (OP/BP 4.04) [] [X]

Pest Management (OP 4.09) [] [X]

Physical Cultural Resources (OP/BP 4.11) [] [X]

Involuntary Resettlement (OP/BP 4.12) [] [X]

Indigenous Peoples (OP/BP 4.10) [] [X]

Forests (OP/BP 4.36) [] [X]

Safety of Dams (OP/BP 4.37) [] [X]

Projects in Disputed Areas (OP/BP 7.60) [] [X]

Projects on International Waterways (OP/BP 7.50) [] [X]

28

7. Policy Exceptions and Readiness

65. The project requires no policy exceptions. Assessments and preparation of fiduciary

arrangements, staff selection, monitoring and evaluation systems, and implementation and

procurement plans have been finalized and meet the regional criteria for readiness of

implementation.

29

Annex 1: Country and Sector or Program Background

India: Scaling Up Sustainable and Responsible Microfinance Project

Sector Overview

The Indian financial sector has witnessed reforms since the early 1990s, resulting in significant

improvements and improved financial performance and stability during this period. Among

others, these reforms have included interest-rate deregulation, capital-market development

(particularly equity and government bond markets), opening up of the banking and insurance

sectors to facilitate increased competitiveness in banking through the entry of new private

domestic and foreign players, introduction of new technology and products, and deepening of

India‘s financial system.

Notwithstanding a stable, dynamic, and growing financial sector, increasing access to finance for

millions of India‘s financially under-served segments remains a challenge. This challenge has

further been accentuated by the financial crisis, during which, despite stable policies, increasing

efficiency, strong factor endowments, and a dynamic financial market, India‘s economic growth

slowed from 9.7 percent in 2006–07 to 5–6 percent in the second half of 2008–09, accompanied

by a slowdown in credit growth.21

In recent years there have been numerous initiatives to improve access to finance for financially

under-served segments. Among these initiatives are the GoI program to support the revitalization

of the rural credit cooperatives;22

initiatives to increase access to finance for SMEs23

and

supporting infrastructure finance;24

and introducing enabling guidelines to support financial

inclusion, including, among other measures, opening of no-frills savings accounts for under-

served clients, provisions to expand the outreach of micro-insurance, the use of banking

correspondents to increase access, and microfinance.

Microfinance—which bridges the ―access gap‖ by providing thrift, credit, and other customized

financial services to the under-served and the poor, with the aim to help raise incomes and

improve living standards—has been growing exponentially in India. Although smaller initiatives

in microfinance in India date back to the 1970s, the sector really started gaining a foothold in the

late 1990s. From a small base of less than Rs 100 crores (US$ 22 million) in loans outstanding in

1997, primarily in the southern states, MFIs have been scaling up rapidly in recent years.

Broadly there are two models of microfinance in India: the SHG-bank linkage model and the

MFI model. The former has been the predominant model in the past but has gradually been

21

The Bank funded a Banking Sector Support Loan (US$2 billion) that provides budgetary support to the

government for supporting capital infusion into banks, partly as a precautionary shield and partly to prevent lack of

capital from constraining good-quality credit growth. 22

Supported by a Bank project on Strengthening India‘s Rural Credit Cooperatives (US$600 million). 23

Supported by a Bank project on SME Financing and Development (US$120 million), topped up recently with

additional financing of US$400 million. 24

Supported by the Bank‘s loan to the India Infrastructure Finance Company (US$1.195 billion).

30

yielding market share to the MFI model.25

Funding is not a constraint for the SHG-bank linkage

model, which entails commercial banks lending directly to informal groups (SHGs) typically of

women. To address other issues related to capacity building and social capital formation, there

are various government programs, including those supported by the Bank‘s livelihood projects.

Compared with other important microfinance markets, India has only recently expanded

coverage, but has done so in a dramatic way. In the late 1990s, most MFIs were donor-

subsidized NGOs, and coverage was not considerable. However, the last 10 years has witnessed

strong growth in outreach and credit portfolios from this small base, with 50–100 percent growth

in loans outstanding over the last 5–6 years. As MFIs grew, many transformed into for-profit

nonbank financial companies (NBFCs), falling under the regulatory requirements of Reserve

Bank of India (RBI). Commercialization accompanied transformation, with banks and financial

institutions dramatically increasing commercial funding to MFIs. Competition for clients in

certain areas has become intense, and large MFIs have taken great steps to professionalize

operations. However, many of India‘s poor remain without access to formal financial services,

providing significant opportunities for continued growth.

No centralized data exist for the number of MFIs operating in India, but estimates range from

800 to 1,200. Sa-Dhan, the nation‘s leading microfinance association, collects data from 233

institutions, and 117 MFIs publish data on the Microfinance Information Exchange (MIX or

MixMarket) website. Data published by Sa-Dhan are an excellent representation of the sector,

although there are certainly hundreds of small operations currently not accounted for. According

to the data, there were an estimated 22.6 million microfinance borrowers as of March 2009, with

a total credit portfolio of Rs117 billion (US$2.6 billion).

A handful of MFIs dominate the sector in terms of outreach and gross loan portfolio and

represent some of the largest MFIs in the world. Eight of the top 50 ranked MFIs in the world are

in India, according to the most recent MIX Global Composite, which bases rankings on outreach,

efficiency, and transparency. Indian MFIs have been celebrated for their operational efficiency

with one of the lowest ratios of expenses-to-loan-portfolio in the world. The median MFI spends

only 10.4 percent of its loan portfolio to cover operational expenses. With a greater availability

of qualified labor, Indian MFIs have been able to keep personnel expenses lower than most

markets, with one of the highest numbers of clients per loan officer. However, many Indian MFIs

operate on comparatively low profit margins and rely heavily on commercial debt, for which

they pay relatively (to MFIs elsewhere) high rates of interest. High interest rates have, in turn,

been credited with creating more efficient use of funds by imposing operational discipline, which

is often lacking in markets with more donor and subsidized funding sources.

The microfinance sector has recently entered a phase of significant expansion—albeit from a

relatively low base—going from 10 million clients at the end of fiscal year 2007 (FY2007) to 14

million clients by the end of FY2008. Growth in loans outstanding to clients has been at rates

greater than 65 percent per year over the past three years. Disbursements by MFIs in FY2008 (of

an average size of less than Rs 10,000 or US$221) have been estimated at Rs 9,000 crores

(US$1.99 billion), with the figure for FY2009 estimated at Rs 17,500 crores (US$3.9 billion).

25

In terms of disbursements, in FY 2009 banks disbursed Rs12250 crores (US$2.7 billion) to SHGs; MFIs‘

disbursement in the year is estimated at Rs17,500 crores (US$3.9 billion).

31

Indian microfinance now demonstrates sound financial performance, and this growth period has

seen an improvement in management systems, internal controls, and operational efficiency.

Indian MFIs have good asset quality and profitability and are among the more efficient

institutions when compared with South Asian and global counterparts, with high levels of staff

productivity (figure 1.1). 26

As a result, the interest rates charged to clients are at levels lower

than most other countries. Despite this impressive performance, a lot remains to be done,

particularly as the scale of microfinance increases. Having proven possible to be sustainable and

scalable, the industry next needs to prove it can continue to function as a healthy market at an

ever-increasing national scale.

Figure 1.1: Global Comparisons on Efficiency

Source: MixMarket Data 2008

However, substantial demand still continues to be met from informal-sector moneylenders, often

at exorbitant rates, and there is a need for the outreach of microfinance to increase even more.

Sa-Dhan, the main network of MFIs, conservatively estimates credit demand among potential

microfinance clients at US$17.7 billion. To move toward meeting this gap, several key issues

need to be addressed. These challenges, if addressed, would contribute to the microfinance sector

building on its successful transition—from a nascent industry a decade ago and a growth industry

over the last five or six years—into a maturing industry.

One of the more pressing needs of the sector is access to appropriate financing for MFIs. The

fast-paced growth of Indian microfinance has been largely driven by commercial bank debt to

MFIs, and the share of debt in total funding of MFIs increased from around 25 percent in 2003 to

more than 80 percent now.27

Most of this is sourced from commercial banks at commercial rates.

This has had several positive impacts in terms of instilling a degree of financial discipline within

MFIs. (For example, on operational cost ratios, India‘s microfinance sector is among the more

efficient sectors globally; see figures 1.2 and 1.3.) However, the fast debt-funded growth—

without sources and amounts of equity growing at a commensurate pace—has led to a situation

where many Indian MFIs face a severe shortage of equity capital. This is particularly true for

medium and smaller MFIs, which have not yet been able to attract equity investors, but also for

some of the larger MFIs. These MFIs are reaching the point where the equity constraint limits

26

Countries highlighted as global comparators have among the highest performance indicators globally. 27

Estimates from M-CRIL, a niche microfinance rating agency, based on ratings of MFIs and by MixMarket, which

is a market information initiative promoted by CGAP, a multi-donor consortium housed in the World Bank.

10.4%

12.3%13.2%

17.0%17.9%

0.0%

5.0%

10.0%

15.0%

20.0%

Efficiency: Operating Expense/ Loan Portfolio

81

155

196 220 225

-

50

100

150

200

250

Borrowers per Staff Member

32

their ability to take on more debt and increase lending outreach to more clients. A recent IFC-

Intellecap study (2008) estimates that the minimum equity/quasi-equity amount needed is US$1.3

billion over the next four years.28

Bank projections show that even with conservative growth

assumptions, there is a need of US$294 million in equity funds immediately.

Figure 1.2: Operating Expenses/Loan Portfolio Figure 1.3: Borrowers per Staff

Member

Source: MIX data

Key Players

Indian MFIs operate in a complex financial landscape. There are public and private banks,

cooperatives, and insurance companies. Thousands of post offices offer savings accounts to the

poor. Approximately 21.6 million people belong to bank-linked SHGs. Two public institutions,

the National Bank for Agriculture and Rural Development (NABARD) and SIDBI, have

provided significant support for the growth of the sector and financial inclusion. MFIs

themselves fall under separate regulatory authorities and come in a variety of charter types,

including NGOs, societies, cooperatives, and NBFCs. Each charter type has its advantages and

drawbacks, but, as mentioned, the NBFC category has quickly grown in popularity. This wide

variety of actors has contributed to the continuing development of the Indian microfinance

sector, with each playing a unique and evolving role in supporting microfinance operations.

MFIs: MFIs are the direct service providers extending financial products to poor clients. As with

many microfinance markets, a handful of large MFIs dominate client outreach and the overall

loan portfolio. Tier 1 MFIs are currently classified as those with greater than 250,000 borrowers,

Tier 2 as having between 50,000 and 250,000 borrowers, and Tier 3 as having fewer than 50,000

borrowers. As of March 2009, 14 institutions qualify as Tier 1, with the 10 largest MFIs reaching

54 percent of total clients and 7 institutions reaching more than half a million borrowers each

(table 1.1).

28

Intellecap and IFC, Inverting the Pyramid, 2008.

33

Table 1.1: The Top Ten Indian MFIs by Outreach, March 2009 MFI Charter Type Client Outreach GLP (US$ Million)

SKS NBFC 3,520,826 517.1

Spandana NBFC 2,432,189 393.3

SHARE NBFC 1,502,418 256.2

Bandhan NBFC 1,454,834 111.2

Asmitha Microfin Ltd NBFC 878,455 148.9

SKDRDP NGO 807,170 103.5

BASIX NBFC 574,293 97.3

ASA Grama Vidayal NBFC 362,624 42.8

BISWA NGO 352,352 36.1

Equitas NBFC 339,158 60.6 Source: Sa-Dhan

Of the top 10 MFIs, 8 are registered NBFCs, illustrating the recent domination of the industry by

this charter type. For-profit institutions serve 62 percent of all clients and hold 75 percent of the

credit portfolio.

These large MFIs have understandably received most of the attention from funders, government

actors, and the media. However, the large unmet demand for microfinance services means that

smaller providers and new institutions have great potential to grow and reach those not yet

served.

Networks: Based in New Delhi, Sa-Dhan is the leading microfinance network for India. Two

hundred thirty-three MFIs currently report data on outreach, portfolios, and funding. These data

are compiled to give an excellent overview of the sector and to show trends. Sa-Dhan also

undertakes policy advocacy and publishes useful documents regarding recommended codes of

conduct.

Funders: A variety of actors provide debt financing to Indian MFIs, and with growing interest in

the sector, the list of funders is certain to expand. Private banks began providing a large amount

of commercial debt around 2003. Lenders include Indian and foreign-owned banks such as ABN

Amro, Axis Bank, HDFC, ICICI, Standard Chartered, and Yes Bank. Public banks make up 70

percent of the banking sector, but they only recently began providing considerable financing to

MFIs. The exception to this has been SIDBI, which has acted as an apex institution for several

years. Another apex, NABARD, has been more closely associated with the bank-linked SHGs,

but it has also recently begun to extend loans to MFIs.

On the equity side, there have been many recent investments made by both Indian and foreign

firms. Indian investors include Aavishkar Goodwell, Bellwether, and Lok Capital. Growing

interest in Indian MFIs has recently brought outside private equity investors such as Legatum of

the United Arab Emirates and Silicon Valley–based Sequoia. Microfinance investment vehicles

(MIVs) have also recently taken equity positions in large Indian MFIs.

Government: Indian MFIs are regulated from a variety of sources. At present, RBI regulates all

NBFCs with less-strict guidelines than banks. This is understandable as NBFCs are not currently

allowed to accept deposits unless they operate for a minimum of two years and receive an

investment-grade rating from an approved rating agency.

34

Other: Many other players contribute to the microfinance sector. Among these are several rating

agencies such as CRISIL and M-CRIL, which provide specialized rating reports, leading to

greater transparency. Research centers such as IFMR Centre for Micro Finance provide

academic studies into various critical aspects of the sector. Finally, consultancies such as

Intellecap and Grameen Capital India provide a wide range of services, aiding MFIs in virtually

all aspects of operations.

Outreach

Geographic outreach: Microfinance outreach in India is notable for its uneven geographic

coverage. Three southern states—Andhra Pradesh, Karnataka, and Tamil Nadu—account for a

full 51 percent of all borrowers. If Orissa, West Bengal, and Maharashtra, the next three largest

states by outreach, are added, these six states cover more than 82 percent of borrowers (table

1.2).

Table 1.2: Client Outreach in the Top Six States

State Client Outreach % of Total Outreach

Andhra Pradesh 3,653,115 26.0%

Karnataka 1,963,373 13.0%

Tamil Nadu 1,692,560 12.0%

Orissa 1,577,600 11.2%

West Bengal 1,540,927 11.0%

Maharashtra 1,169,306 8.3%

TOTAL 11,596,881 82.5% Source: Sa-Dhan 2008

The north, east, and northeast regions have much room to grow. Though very small operations

may exist, Sa-Dhan reports no MFIs functioning in several northern states including Himachal

Pradesh and Punjab and several eastern states including Sikkim and Meghalaya. Very few clients

are reported in Haryana, Uttarakhand, Tripura, Manipur, and Nagaland. Growth in the southern

states has slowed in recent years as the borrower base has expanded, but growth in 2008 was still

higher in the south than in the east and west. Growth was fastest in the north.

Poorest district outreach: The GoI has identified 331 of the poorest districts nationwide. Of

these, microfinance reaches 234, or 71 percent, of the districts. All of the poorest districts in

Tamil Nadu, Andhra Pradesh, Maharashtra, Orissa, and West Bengal have some form of

microfinance operations. Yet, these statistics may also suffer from the same depth problems as

state coverage. Because a poor district has microfinance does not mean that this coverage is

extensive or sufficient.

The high concentration in the south can be compared with the thin coverage across the rest of the

country, particularly the untouched small states in the north and west. It also shows uneven

penetration within states.

Urban/rural outreach: Indian microfinance originally served mostly rural clients with no access

to formal finance. However, over the last few years, client growth in urban and peri-urban areas

35

has outpaced growth in rural areas. New MFIs have appeared to serve this market, and existing

MFIs have modified product offerings to reach urban clients as well. Approximately one in four

microfinance clients live in an urban setting. Yet, the regional bias remains true for urban

microfinance. Large cities outside of the south still have very little provision of microfinance

services. For example, Sa-Dhan data show that in Delhi, with nearly 14 million residents, many

of them very poor, microfinance clients number only 28,000.

Growth Prospects

The microfinance sector in India has grown rapidly over the last decade, albeit from a small base.

From March 2008 to March 2009, MFIs added 8.5 million clients, growing from 14.1 million to

22.6 million borrowers. This is a year-on-year increase of 60 percent, a better performance than

the 40-percent increase in the previous financial year.

Demand estimates for microfinance are rough, but Sa-Dhan takes an estimated 113 million ―low-

income households‖ as the target clientele. Adjusting for an estimated 30 percent overlap from

multiple borrowings either in a family or by the same client, Sa-Dhan estimates that 14.4 percent

of low-income households are served by MFIs. The numbers by Sa-Dhan roughly correspond to

an IFC-Intellecap study that estimates demand at 91.2 million clients, also based on the number

of poor households. Taking 42 percent as the proportion of people living below the poverty line

from the World Development Indicators, there are approximately 504 million poor in India.

Assuming an average household size of five and one potential microfinance client per household,

the total demand would stand at 101 million.

These approximations of demand for microfinance services illustrate how much room MFIs still

have to grow.

Funding Environment, Needs and Challenges

Environment: Among microfinance markets, Indian MFIs operate in a unique financial

landscape. India hosts a wide variety of financial institutions: public banks, private banks, apex

institutions (NABARD and SIDBI), insurance companies, mutual funds, post offices, rating

agencies, and two of the largest stock exchanges in Asia. The formal financial sector is quite

sophisticated and offers diverse products, but it serves mostly large corporations and the non-

poor. However, banks are required to extend a portion of their portfolios to priority sectors in an

effort to fund activities that benefit the poor. MFIs currently qualify for priority-sector lending

which has helped them become large recipients of bank funding starting around 2003 (see figures

1.4 and 1.5).

36

Figure 1.4: Sources of Indian MFI

Funding Figure 1.5: Local vs. Foreign Debt Held by MFIs

in Select Countries

Source: MIX data, unpublished.

Note: SIDBI is included in the Government/DFI category.

Needs: To maintain continuing growth in client outreach and portfolio size, Indian MFIs need

ongoing access to considerable amounts of new funds. This additional financing may come from

current lenders and investors or new funders such as international MIVs. Sa-Dhan has made

predictions for the amount of equity funding needed to fulfill the change in capital requirements

alone. Based on these data, figure 1.6 shows a range of possible funding need scenarios, with

pessimistic, most likely, and optimistic scenarios. The most likely scenario is based on a

predicted 80 percent portfolio growth, the average of the last three years. The optimistic and

pessimistic scenarios are taken at 100 percent and 60 percent growth, respectively.

Figure 1.6: Equity Needs for Capital Shortfall, US$ Millions

37

Challenges: MFIs face a variety of challenges when making funding decisions (figure 1.7

indicates the relatively high cost for debt raised by Indian MFIs). For example, lending driven

primarily by priority-sector considerations can pose problems with respect to cash flow in the

short term and long-term sustainability in the medium term. In the short term, while banks may

fulfill their priority-lending requirements by extending credit to MFIs, they often provide large

sums near the end of the fiscal year, which MFIs must then keep in cash until they can utilize the

funds. That is, banks may not time their priority-sector lending according to the needs of MFIs.

Furthermore, there are political economy risks associated with priority-lending policies: a change

in the designation of microfinance, or of the priority-lending policy, could lead to a sharp and

devastating reduction in funding for a large number of MFIs.

Figure 1.7: Weighted-Average Interest Rates for MFI Debt Financing

Source: MIX data, unpublished

Another funding challenge that has received much attention recently is the process of increasing

equity investments. As mentioned, Indian MFIs are some of the most highly leveraged in the

world, and large MFIs have been seeking more patient forms of capital to help them maintain

growth and lessen dependence on bank loans. Since 2008, US$210 million has been invested in

Indian microfinance through 20 deals, accounting for 40 percent of all private equity deals in

India. Investors are looking to minimize risk and maximize return, and large MFIs have been the

only institutions able to provide the transparency and security they require. Yet, this means that

small and medium MFIs, which have recently faced difficulties in securing borrowings as a

result of the financial crisis, also have relative difficulty in acquiring equity finance. Another

issue on equity finance has been valuation. Many observers believe that too many investors

competing for too few equity positions have created overvaluation and unrealistic return

expectations. As large commercial equity investments are new in the sector, there are few

previous transactions and no track record to point to.

Other Challenges and Risks

The Indian microfinance sector faces a wide variety of challenges and risks besides those related

to funding. These can be broken into two broad categories: operational and informational.

38

Operational: An overarching concern for MFIs as they move forward is how to properly manage

rapid growth. MFIs face resource constraints as well as the challenge of continuing to provide

services that satisfy both clients and investors.

Microfinance products in India have typically focused on standardized credit offerings that allow

for rapid scalability, but more diversity is needed. For example, some MFIs have grown

tremendously, but this growth is based on a model of fast replication of operations that offer

standardized loans. In this environment, many microfinance clients complain that loan products

do not conform to their individual needs. However, they still avail themselves of these loans

because there are no alternatives. Small balances and quick repayment periods have led to

individual clients seeking loans from multiple MFIs to both satisfy their needs for more credit

and pay back existing loans. It is clear that while standardized credit offerings are easier to

manage, they often do not match the demands of individual clients. In addition, poor customers

seek a variety of financial products besides credit. It is well documented that the poor highly

value savings, but NBFCs are not currently permitted to mobilize deposits. MFIs have

experimented with a variety of products in insurance, remittances, and consumer and housing

finance, but these remain secondary to the microloan business. Gradually integrating various

successful products will allow MFIs to deepen their operations and engagement with clients and

offer more valuable services while responding to client needs.

Human resources and professional management are areas that all MFIs are struggling with as

they continue to grow. The need to recruit, train, and retain qualified personnel is one of the

largest constraints MFIs face. MFIs must establish systems to ensure that they will have a source

of capable staff moving forward. Large MFIs have standardized systems to recruit and train loan

officers and management. Retention is also an issue that must be addressed as MFIs have been

known to ―cherry-pick‖ the staff of other institutions by offering higher salaries after an

employee has received training. This may result in an under-provision of adequate training, and

MFIs must incentivize staff to stay after receiving instruction. Technology and Management

Information Systems (MIS) are also a challenge to MFI operations. Technological innovations in

the micro-financial sector have come slower to India than many other markets, but they are

starting to appear. Pilots using smart cards and biometric data have been launched with success.

There have also been efforts to introduce mobile banking, with mobile service providers

declaring their interest to provide such services once the regulatory requirements are established.

Technologies such as these have the potential to decrease MFI costs and increase outreach, and a

Financial Inclusion Technology Fund has recently been launched to research and disseminate

appropriate technologies. The MIS used by most MFIs remain rather rudimentary. Increasing

MFI capacity in this area would facilitate communications between branches and headquarters

and headquarters and regulators, increasing efficiency and confidence in the industry.

Informational: Information sharing in the MFI sector may be described as good, but in need of

improvement. Many MFIs share their financial and outreach data with Sa-Dhan and MixMarket,

but there remain different areas where greater transparency is needed.

Interest-rate information may still remain unclear for some microfinance borrowers. Clients may

visit various MFIs in search of a loan, but not come away with a clear idea of who offers the

better terms because MFIs are not required to present pricing information in a standardized way.

39

For example, many charge a variety of fees that are not included in the reported interest rate.

Standardizing interest-rate reporting is a simple step to take to improve information for clients

and encourage more transparent pricing competition among MFIs.

A general lack of information sharing may lead to over-indebtedness of microfinance clients and

even MFIs themselves. Most MFIs do not voluntarily share information on clients, and there is

no credit bureau that independently gathers and disseminates credit information about micro-

borrowers. In this environment, many clients source loans from various MFIs, not disclosing to

any of them that they have multiple borrowings. Although many clients may do this out of a

genuine need for more working capital and may be able to easily repay all of their loans, there is

the concern that some will get in more debt than they will be able to service. In a similar vein,

MFIs may not always share with banks the sources of all of their debts; thus banks may be

extending loans to MFIs with existing heavy debt burdens.

Better accounting standards and disclosures will go a long way to improving transparency. Large

MFIs already follow good accounting practices and receive audits, but there is still room for

improvement. Capacity building in accounting and financial reporting would certainly provide

positive benefits. Standardizing accounting practices will allow donors, investors, and lenders to

have a clearer picture of an MFI‘s performance and allow comparison across institutions in the

sector.

Large NBFCs are subject to new regulations that require them to increase capital adequacy ratios

from the current 10 percent to 15 percent by April 2011. This rule applies only to NBFCs with

loan portfolios in excess of Rs 1 billion (US$22 million), but with the fast growth in the sector,

institutions will progressively cross this threshold and face the challenge of meeting this capital

requirement. Additionally, NBFCs may not access external commercial debt. As noted, this leads

to almost all MFI debt being sourced within India, and this is mostly at commercial rates. This

has led to more operational discipline among Indian MFIs, but they pay relatively high rates on

debt compared with other microfinance markets. If international MIVs were allowed to compete

with Indian banks for the provision of MFI debt, this might drive down interest rates and

financial costs.

40

Annex 2: Major Related Projects Financed by the Bank and/or other Agencies

India: Scaling Up Sustainable and Responsible Microfinance Project

Related Projects

World Bank Group Microfinance Projects

Afghanistan: Expanding Microfinance Outreach and Improving Sustainability

(P104301). Aims to achieve operational sustainability for most microfinance service

providers and help them scale up outreach. The only component is a loan to the apex

institution, Microfinance Investment Support Facility for Afghanistan (MISFA), for on-

lending to microfinance service providers. The project value is US$30 million. The end

date is 12/31/2010 and it is rated marginally satisfactory in Development Objectives

(DO) and satisfactory in Implementation Progress (IP).

Bangladesh: Second Poverty Alleviation Microfinance Project (P059143). Provided

funding to the apex institution, Palli-Karma Sahayak Foundation (PKSF), for on-lending

to microfinance providers. The project value was US$166 million and closed on

06/30/2009 after additional funding was added to the original project. It has a moderately

satisfactory rating in DO and IP.

Pakistan: Third Pakistan Poverty Alleviation Fund Project (P105075). A

continuation of Bank lending to the apex institution, Pakistan Poverty Alleviation Fund

(PPAF), to support its on-lending activities to microfinance providers. The end date is

01/31/2015. The Second PPAF Project received a satisfactory rating in DO and IP.

India: SME Financing and Development (P086518). Improves SME access to finance

(including term finance) and business development services. Fosters SME growth,

competitiveness and employment creation through a multipronged approach that

addresses key bottlenecks to SME financing and development. The end date is 6/30/2012,

and it has received satisfactory ratings in DO and IP.

Brazil: Northeast Microfinance Development Project (P050776). Strengthened and

expanded the microcredit pilot program, CrediAmigo, in the poor northeast region by

providing US$37.5 million. Also provided technical assistance for marketing, products,

and loan administration. The end date was 3/31/2007 and it was rated satisfactory in DO

and IP.

Tanzania: Private Sector/Micro, Small, and Medium Enterprises (MSME)

Competitiveness Project (P085009). Contains a component that aims to enable MSMEs

to upgrade and innovate their operations and another component that aims to increase

access to finance by MSMEs. It supports the expansion of commercial bank lending to

MSMEs through matching grants and knowledge transfer of SME-lending skills as well

as encouraging commercialization of microfinance institutions. The project ends on

6/30/3012 and is rated satisfactory in DO and IP.

China: Commercially Sustainable Micro and Small Business Finance (P096285).

Extends a US$100 million line of credit to China Development Bank (CDB): US$90

million for on-lending to micro and small enterprises and US$10 million for technical

assistance. CDB is to establish a business unit to achieve the program objectives of

lending to businesses with credit needs less than US$10,000. The project ends on

6/30/2011 and is rated satisfactory in DO and IP.

41

Lessons Learned

Some of the key lessons learned from these projects are as follows:

Project design should incorporate key supply-and-demand-side issues, filling an

appropriate funding ―gap‖ that is not met by other sources.

Clear and transparent eligibility criteria should be created for MFIs that are recipients of

on-lending funds. This could include stipulations about geographic outreach, adopting

codes of conduct, and/or poverty targeting and social performance.

The project should emphasize ―importing‖ established MFIs to under-served regions as

well as supporting smaller local NGOs in these areas.

Strong institutional development and governance improvements are needed in MFIs for

them to be able to appropriately absorb large increases in capital and continue to grow

sustainably. Performance standards, capacity building, and increased transparency will

help in this regard.

Building up patient forms of capital, particularly equity, is essential for reducing

dependence on other sources of funding. In other country contexts, increasing equity has

worked to reduce reliance on donor funds; in India it will work to enable an adequate

capital base necessary to raise additional commercial debt.

42

Annex 3: Results Framework and Monitoring

India: Scaling Up Sustainable and Responsible Microfinance Project

Project Development

Objective Project Outcome Indicators Use of Outcome Information

The objective of the

project is to scale up

access to sustainable

microfinance services

to the financially

excluded, particularly

in under-served areas

of India, through,

among other things,

introduction of

innovative financial

products and

fostering

transparency and

responsible finance.

1. Disbursements of loans by MFIs to their

clients relative to the amounts of financing

borrowed from SIDBI

2. Percentage of project funding for clients in

under-served areas 3.Percentage of portfolio managed by MFI

beneficiaries with an operational self-

sufficiency (OSS) of 100%

4. The percentage of beneficiary MFIs

disclosing operational/financial information on

a web-based platform

Yr 0 (pre-reform/pre-project) Data from SIDBI create baseline.

Yrs l–2 Gauge compliance of SIDBI

with the project requirements of

putting in place the necessary

technologies, systems, and practices

to deal with credit risk and

transactions costs related to MFI

lending, with a view to make any

adjustments to the project design, as

necessary. Yrs 2–4 Gauge whether SIDBI

manages to expand MFIs‘ outreach

while maintaining the quality of its

portfolio.

Outputs from Each

Component Output Indicators Use of Output Monitoring

Component 1 Component 1: Evidence of timely and

satisfactory progress toward the delivery of

Component 1 outputs, as planned, including the

following specific measures: 1.1 Growth rate of outstanding funding

(including senior debt, sub-debt, equity) of

SIDBI to MFIs, relative to baseline [SIDBI

level] 1.2 Percentage of beneficiary MFIs (NBFCs)

with a capital adequacy ratio (CRAR) that is in

compliance with the regulatory norm 1.3 Percentage of portfolio managed by MFI

beneficiaries with maximum portfolio at risk

(PAR) over 90 days under 5% 1.4 Increased number of female borrowers

[SIDBI level]

1.5 Percentage of beneficiary MFIs submitting

compliant quarterly progress reports (QPRs) on

schedule

Component 1:

Information on outputs from this

component will be used to track

progress toward provision and

availability of long-term financing to

MFIs through SIDBI, including in

under-served areas; adherence to

responsible finance codes from MFIs,

and to make changes in the project, if

necessary, during implementation.

43

1.6 Total active loan clients of beneficiary MFIs

[MFI level]

Component 2

Component 2: Evidence of timely and

satisfactory progress toward the delivery of

Component 2 outputs, as planned, including the

following specific measures: 2.1 A Lenders‘ Forum is institutionalized with a

mandate of promoting responsible finance

among funded MFIs 2.2 Percentage of beneficiary MFIs undertaking

a CoC Assessment

Component 2: Information on outputs from this

component will be used to track

progress toward institutional

strengthening of the microfinance

sector and to make changes in the

project, if necessary, during

implementation.

Component 3 Component 3: Evidence of timely and

satisfactory progress toward the delivery of

Component 3 outputs, as planned, including the

following specific measures: 3.1 Implementation capacity of SIDBI is

strengthened, as necessary 3.2 The agreed GAAP (including M&E

framework) is implemented

Component 3:

Information on outputs from this

component will be used to make

changes in the project, if necessary,

during implementation.

44

Arrangements for results monitoring

Data Collection and

Reporting Project Outcome Indicators Baseline YR1

YR2 YR3 YR4 YR5 Frequency

and

Reports

Data

Collection

Instruments

and Sources

Responsibility

for Data

Collection

1. Disbursements of loans by beneficiary MFIs to their clients

relative to the amounts of financing borrowed from SIDBI

1

1.25

1.75

2.50

3.50

4.00

- Annual

- Reports

from SIDBI

(- QPRs - Half yearly

unaudited

reports - Annual

audited

reports)

SIDBI

2. Percentage of project funding (debt) for clients in under-

served areas

0 25% 30% 35% 45% 50% - Annual

SIDBI

3. Percentage of portfolio managed by beneficiary MFIs with

OSS of 100% N/A 60% 65% 70% 80% 90% - Annual SIDBI

4. Percentage of beneficiary MFIs reporting to the

information platform

0 0% 20% 60% 80% 90% - Annual

SIDBI

45

Data Collection and Reporting

Project Output

Indicators Baseline YR1

YR2 YR3 YR4 YR5 Frequency

and

Reports

Data Collection

Instruments and

Sources

Baseline

Component 1 1.1 Growth rate

of outstanding

funding

(including

senior debt, sub-

debt, equity) of

SIDBI29

to

MFIs, relative to

baseline [SIDBI

level]

Rs.38

billion

(SIDBI‘s

March 31,

2010,

outstanding

funding

10%

20%

30%

50%

50%

Biannual - Reports from

SIDBI (- QPRs - Half yearly

unaudited reports -- Annual audited

reports)

SIDBI

1.2 Percentage of

beneficiary MFIs

(NBFCs) with

CRAR in

compliance with

the regulatory

norm

N/A 10% 20% 40% 65% 75% Annual

- Reports from

SIDBI (- QPRs - Half yearly

unaudited reports - Annual audited

reports)

SIDBI

1.3 Percentage of

portfolio

managed by

beneficiary MFIs

with maximum

PAR above 90

days under 5%

N/A 50% 60% 70% 75% 80% Bi-annual - Reports from

SIDBI- (- QPRs - Half yearly

unaudited reports - Annual audited

reports)

SIDBI

29

Greater than original SIDBI portfolio + financing under project + any other microfinance-specific financing raised.

46

Data Collection and Reporting

Project Output

Indicators Baseline YR1

YR2 YR3 YR4 YR5 Frequency

and

Reports

Data Collection

Instruments and

Sources

Baseline

1.4 Percentage of

beneficiary MFIs

submitting

compliant QPRs

on schedule

N/A

40%

50%

60%

80%

90%

Biannual

- Reports from

SIDBI (- Half

yearly unaudited

reports - Annual audited

reports)

SIDBI

1.5 Increased

number of

female borrowers [SIDBI level]

6.7 million

(estimated

SIDBI‘s

outreach to

female

borrowers

as on

September

30, 2009)

10% over

baseline

20% over

baseline

30% over

baseline

40% over

baseline

50% over

baseline

Biannual - Reports from

SIDBI (- QPRs - Half yearly

unaudited reports - Annual audited

reports)

SIDBI

1.6 Total active

loan clients of

beneficiary MFIs

0

0.5 million 1.0 million 1.5 million 2.5

million

4 million Annual - Reports from

SIDBI (-QPRs)

SIDBI

Component 2 2.1 A Lenders‘

Forum is

institutionalized

with a mandate

of promoting

responsible

finance among

funded MFIs

Lenders‘

Forum not

formalized

Lenders‘

Forum

formalized

with at

least four

lenders

Lenders‘

participation

increases to

at least five

lenders and

charter and

action plan

agreed

Lenders‘

participation

increases to at

least six lenders

and there is

increased

adoption of

standards by

lenders

Increased

adoption

of

standards

by

lenders

Increased

adoption

of

standards

by

lenders

Annual - Reports from

Lenders‘ Forum

Secretariat at

SIDBI (Annual

progress report of

Lenders‘ Forum,

minutes of

meetings)

Independent

impact

assessment

firm and

SIDBI

47

Data Collection and Reporting

Project Output

Indicators Baseline YR1

YR2 YR3 YR4 YR5 Frequency

and

Reports

Data Collection

Instruments and

Sources

Baseline

2.2 Percentage of

beneficiary MFIs

undertaking a

CoC Assessment

0 0% 10% 25% 50% 75% Annual

- Reports from

SIDBI and data

from India

microfinance

platform

(- QPRs - Half yearly

unaudited reports - Annual audited

reports)

SIDBI

Component 3 3.1

Implementation

capacity of

SIDBI is

strengthened, as

necessary

SFMC

action plan

for capacity

building drafted

Action

plan 100%

complied

with

Action plan 100%

complied

with

Action plan 100% complied

with

Action

plan 100%

complied

with

Action

plan 100%

complied

with

Annual - Reports from

SIDBI

(- Annual audited

reports)

Independent

impact

assessment

firm and

SIDBI

3.2 The agreed

GAAP

(including M&E

framework) is

implemented

GAAP

agreed GAAP

100%

complied

with

GAAP 100%

complied

with

GAAP 100%

complied with GAAP

100%

complied

with

GAAP

100%

complied

with

Annual - Reports from

SIDBI

(- Annual audited

reports)

Independent

impact

assessment

firm and

SIDBI

48

Annex 4: Detailed Project Description

India: Scaling Up Sustainable and Responsible Microfinance Project

Project objectives and indicators

The objective of the project is to scale up access to sustainable microfinance services to the

financially excluded, particularly in under-served areas of India, through, among other things,

introduction of innovative financial products and fostering transparency and responsible finance.

Progress towards achievement of the project objective would be monitored using the following

indicators (refer also to annex 3):

Extent of outreach: Disbursements of loans by MFIs to their clients relative to the amounts of

financing borrowed from SIDBI

Breadth of outreach: Measured by growth rates within under-served areas

Operational sustainability: Measured by operational self sufficiency (OSS)

Responsible Finance: Measured by the percentage of MFIs disclosing operational/

financial information on a web-based information platform

SIDBI will be the implementing agency for this project. IBRD funds will be borrowed directly

by SIDBI, whereas IDA funds would be routed through GoI to SIDBI. Within SIDBI, the

SFMC—which has a dedicated and experienced microfinance team—will be the key

implementing department. The project will have three components.

Project components

The project will achieve its objective through (i) supporting expansion of financial services,

particularly in under-served states or under-served areas within states; and (ii) facilitating

responsible and sustainable growth through the provision of more patient capital sources of

funding, including longer-term debt, equity, and quasi-equity instruments with funding linked to

responsible finance actions (for example, actions on transparency, good governance, and

adhering to CoC).

The project will use an ―incentive approach‖ and link the various components such that

maximum additionality is attained through this while also addressing the key issues facing the

Indian microfinance sector. The incentive approach will involve the provision of appropriate

financing instruments, access to which would be conditional not just on satisfactory appraisal of

the MFI, but also based on case-by-case agreements with MFIs on responsible finance or other

actions on capacity improvement that they would need to complete to ensure continued access to

funding under the project. The incentive to be used will be in the form of a commercially priced,

but attractive funding product with a longer tenure and innovative pricing mechanism (including

possibly sliding-scale pricing). Apart from being longer term than products currently available, a

portion of the funding will be in the form of quasi-equity, a product not currently available in the

market. This addresses the equity capital gap that many MFIs face and will be structured with a

tenure that helps provide stability to MFI balance sheets. To the extent that the tenure can be

longer than typical equity investor time horizons, such capital will be particularly attractive

49

because it will be cheaper than equity (though more expensive than debt). In return, to access

Component 1, the actions could include commitments to increase MFI portfolios in under-served

areas, adoption of improved governance practices, reporting to the information platform (see

Component 2 below), agreeing to a third-party assessment of the degree/quality of adherence to

the CoC, agreement on measures to be implemented by MFIs to improve management systems

(particularly relevant for any small MFIs that could be supported), and adoption of improved

accounting practices where relevant. Through this link, the project funding will contribute to the

objectives of promoting sustainable but more responsible finance.

Component 1. Scaling Up Funding Support for MFIs (US$289.5 million with US$199.5 million

IBRD and US$90 million IDA funding; plus US$30 million counterpart funding)

This component would provide funding to MFIs to scale up their operations. Funding from

SIDBI to MFIs is proposed to be structured as quasi-equity or debt, and limited equity support

(with a primary focus on midsize or Tier 2 MFIs) to support their operations and growth,

enhance their financial strength, and enable them to leverage and crowd in private commercial

funds to on-lend larger amounts to the poor. The funding provided under this component to MFIs

would be on commercial terms. The total funding thus mobilized will enhance the MFIs‘ ability

to reach out to larger numbers of under-served segments of the population through microfinance

services. The quasi-equity funding will also help address the equity gap in Indian MFIs, while

providing SIDBI with the ability to promote the responsible finance agenda among the MFIs

funded.

In terms of allocations, funding from SIDBI to MFIs will be divided into the following two

subcomponents: (i) a debt/subordinate-debt subcomponent (US$270 million, of which US$180

million will be IBRD funded and US$90 million will be IDA funded), with US$60 million

indicatively for subordinate debt and the remaining indicatively for debt; and (ii) equity and

quasi-equity (US$19.5 million, IBRD financed). In accordance with the Bank's policies on

financial intermediary lending, equity investments made by SIDBI will fund the MFI operations

and will be used for productive purposes.

Two kinds of leverage would be sought to be derived from such funding:

(i) Financial leverage: Equity or quasi-equity would lead to 6-7 times leverage through raising of

additional debt which would contribute to significantly enhanced on-lending, while a 4-5 year

debt from SIDBI to MFIs would lead to a roll-over of around 3-4, in terms of on-lending to final

clients. Funding that is structured as quasi-equity/equity will obtain leverage or crowding in

through the MFIs raising additional debt and also through future mobilization of additional

equity. This will help create strong institutions that are viable and able to attract and access the

capital market and private sector investors in the medium to long term, ensuring that their growth

sustains beyond the project period.

(ii) Responsible-finance leverage: As discussed above, funding would require and induce greater

transparency, accountability, growth in under-served areas, disclosure, and good governance in

the microfinance sector through tier-specific performance criteria (on financial performance,

50

outreach, or actions on governance and management30

), thereby contributing to a responsible

finance initiative, an activity also supported under Component 2 of the project. Specifically,

SIDBI will seek to ensure measures that promote information on growth and, where this is taking

place, transparency and disclosure of interest rates.

The Indian microfinance sector is diverse, spanning the range of a few large, commercial, and

growth-oriented institutions to mid-sized, second-generation institutions poised for expansion, to

start-up NGOs with limited capacity or appetite for growth. Each market segment will

necessarily have different growth and governance trajectories. The project will take into account

these tiers of the market by tailoring specific performance, outreach, and governance criteria to

each tier while factoring in the need and additionality of supporting these institutions. Such

actions/requirements will be developed case by case for each MFI covered under the project and

will be captured in the agreement between SIDBI and the MFI. For example, funding to a large

MFI in Tier 1 could be linked to increasing outreach in under-served areas, participating in data

sharing and responsible finance initiatives supported under Component 2, whereas funding for

medium-size players could be more closely linked to increased growth, performance, and

sustainability as well as good governance and transparency (table 4.1).

Table 4.1: Potential Transparency, Governance, Outreach, and Performance Criteria

New/Enhanced Tier Transparency and Code

of Conduct Criteria

New/Enhanced Tier Governance Criteria

√ All Preparation of audited

financial statement in

time

√ 1 Diversify board, including

directors and performance

reviews

All Furnishing of audited and

accurate data to regulator

(depending on legal

form)

√ 2 Frequency of board

meetings, quality of

agenda

√ All Sharing of info among

lenders of MFIs as per

standard format by RBI

√ All Compliance with

regulatory guidelines

applicable to legal form

√ All Know Your Customer

(KYC) norms,

implementation of

existing norms

√ All Guidelines with regard to

vigilance, fraud,

accountability

√ All Assessment of degree of

adherence to CoC √ All Surprise checks by MFIs

to branch offices

√ All (a) Provision of annual

financial and operational

performance data

standardized and verified

by MixMarket tailored for

India, (b) market-growth

and portfolio-quality data

on a quarterly basis, and

(c) data meet newly

established high

√ 1, 2 Performance budget and

review

30

Some of the criteria would be ex ante—before new financing is secured—and some would be ex post/ongoing to

ensure progress during the life of the new financing.

51

New/Enhanced Tier Transparency and Code

of Conduct Criteria

New/Enhanced Tier Governance Criteria

standards for accuracy,

consistency, and

timeliness of submission

√ 1 Internal audit and audit

committee of the

board/reporting pattern

√ 1, 2 External auditor

New/Enhanced Tier Geographical Outreach

Criteria

New/Enhanced Tier Performance Criteria

√ All Increased assistance to

under-served areas √ 2, 3 Increased OSS

All Adherence to maximum

PAR

√ All Increased capital

adequacy above a

minimum threshold

This component, therefore, will directly address the funding gap constraint while promoting the

responsible finance agenda on key challenges for microfinance in India. Further, this component

would help introduce a new and much-needed innovative financial product, priced commercially,

into the Indian microfinance market, the need for which is evident from overall data on

microfinance in India (annex 1 above) and was reiterated during preparation in stakeholder

consultations—including with equity investors and with MFIs, their associations, NGOs, rating

agencies and advisory firms. The funding that is structured as sub-ordinate debt will count as

Tier 2 capital for those MFIs that are registered as NBFCs, and will be particularly useful insofar

that the funding would count as domestic Tier 2 capital contribution, thereby increasing

prospects and opening the door for mobilization of capital from other sources, including foreign

investment.

In providing such funding, the project will place an emphasis on ―importing‖ established MFIs

from developed regions in India to initiate or expand operations in the less-developed regions of

the country, a strategy that has worked very well in some Bank projects, such as the

microfinance project in Afghanistan. At the same time, the project could support the expansion

of a few select, smaller, local MFIs (including those structured as NGOs and cooperatives) that

demonstrate a potential for growth.

In terms of eligibility criteria for MFIs, also documented in the OM, the criteria needed for MFIs

include (i) a demonstrated track record of running a microfinance program for at least three

years; If a new MFI is to be considered, then the promoter/chief executive needs to have at least

three years of experience in microfinance or banking/financial intermediation; (ii) except for new

MFIs, the MFI needs to have an acceptable rating from an accepted microfinance or mainstream

rating agency; (iii) an orientation toward under-served areas or clients; (iv) an acceptable level of

portfolio at risk (90 days) of no more than 10 percent or else has a clear action plan to improve

collections; (v) a business plan for its microfinance operations for growth; (vi) a process through

which clients are chosen based on an established methodology used by the MFI; (vii) availability

of audited accounts; (viii) no significant unresolved observations from audit reports; (ix)

existence of an established and defined accounting system on commercial principles; (x) an

52

established system of internal audit or a plan to improve this over time;31

and (xi) defined and

operational fund tracking and end-use reporting mechanisms. Adherence to these criteria will be

ascertained by SIDBI as part of the MFI funding appraisal process. This process has been

reviewed by the Bank, including the requirements of OP 8.30 and OP 10.02, and has been found

to be robust and acceptable, as also reflected in its excellent asset quality on the microfinance

portfolio that has been built since the mid-to-late 1990s.

Component 2: Strengthening Responsible Finance (US$5 million)32

The Component would promote transparency and responsible microfinance through the

development of an India microfinance platform. This initiative would be envisaged as a common

information platform for MFIs to provide and disseminate valuable information that would

inform policymakers, MFI managers and funders (similar, but broader and deeper than the

information available on the MixMarket, including through potential collaboration with Mix

Market in India). As part of the responsible finance initiative, SIDBI will seek to bring together

a Lenders‘ Forum comprising key MFI funders to agree on common actions which could include

those on transparency and good governance by MFIs. Additionally, once the Unique

Identification (UID) initiative of the GoI is ready for implementation, the forum will encourage

MFIs to participate and support the roll-out of this initiative, given its significant potential to

improve transparency and credit information. The Component could also potentially support the

development and piloting of a CoC Assessment, which could serve as an innovative tool for

measuring performance of MFIs as

pertaining to their CoC adherence

(to the code in Box 4.1 or other

sector adopted CoC).

The project will provide support

resources that enable SIDBI and

its partners (and be open to others

as well) to consolidate and

improve existing data on Indian

MFIs through the India

microfinance platform. This would

include, at a minimum, (a) annual

financial and operational

performance data, standardized

and verified, that contributes to

both individual and consolidated

industry data—a la a MixMarket tailored for India; (b) market-growth and portfolio-quality data

on a quarterly basis so that all market players see on a regular basis where the market is

expanding and also to spot early problem areas; and (c) assurance that these data meet newly

31

For existing MFIs with greater than three years of operations, an internal audit system will be required. For

relatively new MFIs, in case an internal audit system does not exist, a clear plan to establish this will be required. 32

An Innovation Fund to be supported under the project was considered during project preparation but eventually

rejected, given the likely funding for such initiatives by other donors and also to keep the focus of the project

maintained on sustainable and responsible finance.

Box 4.1: Code of Conduct

The Core Values and Voluntary Mutual Code of Conduct for

MFIs was formulated by Sa-Dhan, the leading network of MFIs

in the country. This code has three main parts to it: (i) core

values, (ii) code of conduct, and (iii) compliance.

The core values talk of principles of integrity, quality of service,

transparency, privacy, fair practices, feedback mechanism, and

social values. The CoC defines the kinds of actions that are

expected with respect to each principle. For example, on

transparency, the actions relate to disclosing clearly and

transparently the full cost and conditions of the financial

services being provided by the MFI and including under-served

clients irrespective of their caste or creed; on integrity, the

actions relate to disclosing the code in their branches,

developing mechanisms to ensure compliance, and so forth.

The compliance section deals with the constitution of an

executive committee at Sa-Dhan to review complaints.

53

established high standards for accuracy, consistency, and timeliness of submission. Together

these efforts can provide valuable market information that will help improve management

decision making, lower costs of delivery, and potentially can be used to avoid systemic or large-

scale credit problems. As mentioned above, this component will be cross-linked with Component

1, such that MFIs accessing Component 1 will need to commit to data sharing to the common

information platform and other responsible finance initiatives discussed above and defined in the

OM. These other initiatives could require that each MFI supported under Component 1 agrees to

the conduct of an independent assessment (CoC Assessment, to be developed by independent

rating and other agencies) to assess the degree of adherence to the voluntary microfinance CoC

(see box 4.1). This could be included as an addendum to the credit rating that is conducted as

part of appraisal. Findings from this assessment would be also put up on the India microfinance

platform.

The Lenders‘ Forum would be a mechanism to promote cooperation among MFI lenders (for

example, commercial banks, both public sector and private sector banks) with the objective of

leveraging support to MFIs across the sector to promote more responsible lending practices. The

forum would seek to work toward voluntary adoption of measures on governance, transparency,

and competitive practices, and would condition support to MFIs on their adherence to and

adoption of these industry standards by building them into their covenants. The forum could also

promote the use of improved accounting standards among MFIs, targeted at those MFIs that are

not structured as NBFCs. This could be done through disseminating the standards to MFIs using

a variety of communication tools. Propagation of these standards could help inform MFIs of the

need to move to a good-practice financial accounting system and make the transition to such a

system, which, in turn, will contribute to better information and transparency on the financial

accounts and performance of MFIs.33

In this way, SIDBIs initiatives on the responsible finance

agenda could be expanded throughout the sector, having a large multiplier effect. Furthermore,

adoption of such standards could reduce the reporting burden on MFIs as common reporting

formats could be developed. The design of the forum could initially be informal, with the top

five or six commercial banks initially leading on development of voluntary measures, with a

gradual transition to a more formalized structure that could include a wider spectrum of MFI

lenders.

For support in the implementation of Component 2, SIDBI will hire a firm where required that

can provide operational support for the responsible finance component. One example of such

support could revolve around supporting the information platform, where the work would entail,

among other things, collating and following up on data submission from MFIs, analyzing and

cleaning the data and preparing comparative reports, maintaining the website for disclosure of

the information shared on the responsible finance initiative, developing templates for reporting

on this platform, and maintaining the platform.

33

Once the Unique Identification initiative of the GoI is ready for implementation, the forum may also encourage

MFIs to participate in the rollout of this initiative, given its significant potential to improve transparency and credit

information.

54

Component 3: Capacity Building and Monitoring Component (US$5 million)

Implementation support would include support to SIDBI for (i) implementing the project,

including operating expenses and costs of the monitoring work (defined in annex 3 and

elsewhere); (ii) commissioning an impact evaluation exercise (to be carried out through an

external research agency); and (iii) SIDBI‘s own capacity building. This component would also

include support for a communication strategy that would help ensure the benefits from this

intervention will be shared with the wider microfinance sector.

55

Annex 5: Project Costs

India: Scaling Up Sustainable and Responsible Microfinance Project

Project Cost by Component and/or Activity Local Foreign Total

US$ million US$ million US$ million

Component 1: Scaling Up Funding Support for

MFIs

320.0 0 320.0

Bank funding

289.5 0 289.5

Which will be distributed as

Subcomponent 1(a): Debt/sub-debt

270.0

0

270.0

Subcomponent 1(b): Equity/quasi-equity

19.5 0 19.5

Component 2: Strengthening Responsible

Finance

5.0 0 5.0

Bank funding 5.0 0 5.0

Component 3: Capacity Building

and Monitoring

5.0 0 5.0

Bank funding 5.0 0 5.0

Front End Fee (from loan proceeds) 0.5 0 0.5

Total Baseline Cost1 330.0 0 330.0

Physical Contingencies

Price Contingencies

Total Project Costs2 330.0 0 330.0

of which IDA/IBRD funding 300.0 0 300.0

Notes:

1. Includes: IDA US$100 million, IBRD US$200 million, SIDBI counterparty contribution US$30 million

equivalent.

2. Identifiable taxes and duties are US$1.7 million, and the total project cost, net of taxes, is US$327.3 million.

Therefore, the share of project cost net of taxes is 99 percent.

56

Annex 6: Implementation Arrangements

India: Scaling Up Sustainable and Responsible Microfinance Project

Institutional arrangements for project implementation

The Department of Financial Services (DFS) of the Ministry of Finance (MoF), GoI, is the line

department responsible to oversee all such projects and will provide overall guidance and

monitoring, while SIDBI is the main implementing agency. SIDBI will be responsible for

coordinating the three components of the project and managing the project.

SIDBI was set up as a wholly owned subsidiary of the Industrial Development Bank of India

(IDBI) in April 1990 under an act of the Indian Parliament as the principal financial institution

for promoting, financing, and developing industry in the small-scale sector and coordinating the

functions of other institutions engaged in similar activities. To provide greater operational

flexibility, the SIDBI Act was amended in 2000 and SIDBI was delinked from IDBI effective

March 27, 2000. The entire shareholding of SIDBI is now held by state-owned financial

institutions, insurance companies, and commercial banks, and at present there are 35

shareholders,34

with IDBI Bank Ltd, State Bank of India, and Life Insurance Corporation of

India being the three largest shareholders. The shareholding pattern of SIDBI as of March 31,

2009, was as follows:

Key Shareholders

Shareholder %Holding

Financial Institutions 6.42

Insurance Companies 21.43

PSU Banks 72.15

Total 100.00

Since its creation SIDBI has been the leading apex, development financial institution for SME

financing, and in the mid-1990s it ventured into microfinance. To give greater focus to its

microfinance operations, in 1999 SIDBI established an internal department called the SFMC,

headquartered in Lucknow. Over time the SFMC has grown and is currently operating through

its 100 branches, including seven Specialized Micro Finance Branches (SMFBs), and is widely

regarded as the leading funder and development agency for microfinance in India.

SIDBI has been playing a catalytic role in supporting the Indian microfinance sector since 1999

when the SFMC was launched. From 2000 to 2009, with the support of IFAD and DFID, SIDBI

was the counterpart for the partners in NMFSP. The main features of the program were to

provide customized, need-based packages of loans, grants, and, to a lesser extent, equity to

partner MFIs to develop into large and sustainable institutions; capacity building of clients,

MFIs, and the sector; and capacity-assessment ratings and capacity-building needs assessments.

All aspects of the program were based on a market-driven flexible approach for credit delivery

with a focus on financial sustainability. The program closed in March 2009 and reportedly

received the highest rating possible from DFID‘s assessment of their global microfinance

34

Earlier there were 36 shareholders. With the merger of State Bank of Saurashtra with its parent SBI, the number has come down to 35.

57

program. Furthermore, seven Indian institutions were included in the Forbes list of Top 100

MFIs—all of them partner organizations of SIDBI—testifying to the high impact of SIDBI in

supporting and nurturing the microfinance sector in India.

Given SIDBI‘s demonstrated capacity and track record in supporting the development of the

retail microfinance sector in India, the institution is ready to begin the second phase of the

development of the sector, which would address key challenges listed above. SIDBI also makes

for an appropriate implementing counterpart for this project given its familiarity with

development financing and with Bank fiduciary and safeguards requirements reflected in its

excellent credentials in implementing the World Bank‘s SME Financing and Development

Project, which has been scaled up through additional financing recently.

SIDBI was selected as the implementing agency because it is the designated apex-level financial

institution, responsible for microfinance financing and development, and is best positioned to act

as the financial intermediary between the Bank and the various MFIs. Such a project structure is

more efficient than a structure involving individual participation agreements with each

participating MFI, as it helps assign clear accountability and reporting duties to one institution,

ensures better coordination during implementation, and facilitates project monitoring and

supervision.

SIDBI is highly committed to the project, has assigned dedicated project staff, and has extensive

experience with managing donor credit lines (for example, from KfW, Japanese Bank for

International Cooperation [JBIC], and the World Bank) as well as donor grants funds (for

example, from DFID). SIDBI‘s governance, organizational, and operational structures are

described below. The Project Management Department (PMD) will be SFMC, which is a

dedicated department within SIDBI and has a team with experience garnered for a decade in

microfinance, and which can if needed include staff persons who can oversee financial

management, procurement, and safeguards capacity. Team composition will be determined by

SIDBI as a next step in preparation.

The chief general manager (CGM) of the SFMC will act as the project director, and while the

entire team of SIDBI/SFMC working on microfinance will be involved with the implementation

of the project, core activities will be coordinated by three SFMC staff members who have

already been assigned to the project. For all procurement activities under the project, the

procurement capacity at SIDBI for the India SME Project, which is currently under

implementation, will be utilized. The procurement specialist at SIDBI who is currently managing

the procurement under the World Bank–supported India SME Financing and Development

Project will provide inputs to the SFMC team on procurement aspects and will be assigned to the

project as needed. On financial management and safeguards, SIDBI has assigned dedicated

SFMC staff as being the nodal persons responsible for these areas.

58

SIDBI’s Governance and Organizational Structure

Governance

SIDBI‘s overall corporate governance, as assessed during project preparation, was found to be

satisfactory and in conformance with the standards specified by the RBI for financial institutions.

The overall management vests with the board of directors. The SIDBI Act defines the

composition of the board, the term of office of the chairman and managing director (CMD) and

other directors, frequency of the board meetings, and the board process. The act provides for a

15-member board of directors with eight directors appointed/nominated by the government

consisting of the CMD, 2 full-time directors, two government officials, and three experts

(including one from state financial corporations) having special knowledge or professional

experience. Out of the remaining seven members, three directors are nominated by the three

largest shareholding institutions, banks, and insurance companies owned or controlled by the

central government, while four are elected by the public shareholders or alternatively, can be co-

opted by the board. In view of the growing focus of SIDBI on financing MSMEs, an

entrepreneur drawn from this sector is also represented on the board of SIDBI. As of March 31,

2010, the board comprised eleven directors, including two whole time directors, the CMD, one

deputy managing director (DMD) and an MSME entrepreneur.

The board approves all policy guidelines, including loan, investment, and nonperforming-asset

management policies. Periodic reviews on important aspects of the business such as annual

business plan, annual resource mobilization plan, review of operations, asset liability

management, fixing of concentration limits, review of exposures under money market

operations, review of quarterly and annual financials, and review of nonperforming assets are

placed before the board at set frequencies. SIDBI has issued detailed guidelines on fair practices

code for lenders (which is part of the project‘s OM).

SIDBI has constituted four committees of the board: the Executive Committee, the Audit

Committee, the Risk Management Committee, and the Committee for Supervision of State

Finance Corporations. Among other things, the Executive Committee, which meets regularly,

considers approvals of credit proposals above a certain threshold limit, including microfinance

proposals. The Audit Committee (which typically meets every other month) provides guidance

on matters related to finalization of accounts, observations from RBI inspections, and so forth.

The Audit Committee also oversees the Audit Department‘s functioning and reviews its major

operations. The Risk Management Committee lays down the policy and strategy for integrated

risk management for SIDBI. At the operational level, SIDBI also adopts a committee system for

the exercise of delegated powers by executives to approve credit lines, settle impaired assets, and

carry out other promotional and developmental activities at the head office, zonal offices, and

branches. SIDBI also has a post-approval reporting system to the next higher level. The

Executive Committee handles approval of credit lines above the delegated powers of the Central

Credit Committee (headed by the CMD). There are also delegations of approval limits at various

levels (see table below). Decisions of the committees are reported to the board by way of

submission of minutes. Apart from the above committees, there are Central, Zonal, Branch

Credit, and Settlement Committees to look into credit, settlement, and promotional and

developmental assistance proposals.

59

For microfinance, the board-level Executive Committee, headed by the CMD and including other

directors, is responsible. MFI practitioners and senior management officials of SIDBI advise

SFMC on all policy issues.

Current Delegation of Powers at SIDBI for Credit Sanctions

Committee Members Sanctioning powers35

CCC-II-CMD

CMD-Chairman

Executive Director (ED)

CGM-Credit

CGM-Risk

> Rs 30 crore up to Rs 45 crore

CCC-II-DMD

DMD-Chairman

ED

Two CGMs

> Rs 22.50 crore up to Rs 30 crore

CCC-II-ED

ED-Chairman

CGM-Credit

CGM-Risk

CGM-Audit

> Rs 10 crore up to Rs 22.50 crore36

Organizational structure

The CMD is the chief executive officer, vested with the overall management of SIDBI. He is

assisted by up to two DMDs (currently one), under whom all the head office departments except

the Vigilance Department function. The Vigilance Department, which deals with no operational

business, is headed by an executive director, who reports directly to the board. SIDBI‘s head

office functions are managed from two locations, namely, Lucknow and Mumbai. Head office

departments are organized on functional lines: Business Planning, Resource Management,

Credit, Development Financing Institutions (Refinance), Asset Recovery, Risk Management,

Microfinance (SFMC), Corporate Accounts, Human Resources Development, Information

Services, Legal, Management Information System, and Internal Audit. A nodal office functions

at Delhi to oversee project management for the SME project. The key departments are headed by

CGMs.

The SFMC head office at Lucknow is headed by a CGM and is supported by a general manager

(GM), one deputy general manager (DGM) and three assistant general managers (AGMs) (also

see diagram). One AGM heads the Processing Team for loans, equity, and grants, with thrust on

maximum investment under SIDBI Growth Fund for MFIs. Three AGMs coordinate and monitor

the loan accounts and equity and grant cases in their respective geographical regions. The other

duties assigned to them are: (i) collaboration with donors (currently IFAD and DFID); (ii)

coordination with various authorities; (iii) nodal offices to meet statutory requirements such as

the RTI Act; (iv) grievance redressal; and (v) updating manuals. SMFBs are headed by

GMs/DGMs/AGMs who are supported by other operating staff.

35

Funded facility per borrower (including convertible term loan). 36

Limits up to Rs 10 crore considered by the Zonal Credit Committee.

60

SFMC Organizational Chart37

Credit Appraisal

A Credit Manual describes all the procedures, policies, and processes in place at SFMC. MFIs

seeking assistance from SIDBI and fulfilling the eligibility criteria are required to submit the

prescribed application form together with the documents to the branch/regional offices. On

receipt of the application from the MFI, pre-sanction due diligence visits aimed at gaining an in-

depth understanding of the MFIs activities are undertaken by either the SIDBI branch/zonal

office or, where needed, a head office staff. A check on the borrower based on Know Your

Customer (KYC) guidelines is also undertaken.

As a supplementary input and to get an independent view on the financial and organizational

strength of the MFI, a capacity assessment rating with an independent agency is conducted. The

use of external ratings was a practice that SIDBI initiated in 1998–99, being one of the first

wholesale lenders, globally, to promote this. SIDBI‘s appraisal system (described below)

therefore captures best practice elements, and the use of ratings conducted by professional

agencies pioneered in the late 1990s has helped create a competitive, specialized microfinance

rating industry in the country, while strengthening the appraisal process used at SIDBI.

Based on the inputs received at the stage of pre-sanction due diligence and the capacity

assessment rating, a detailed credit appraisal is undertaken. The appraisal process is robust and

covers among other things: (i) organizational profile; (ii) governance and management; (iii)

operational methodology; (iv) operational highlights; (v) financial highlights, including key

financial ratios; (vi) details of associates/sister institutions; (vii) sources of funds; (viii) inputs of

37

This organizational chart is a dynamic document, and subject to change as per business needs.

General Manager

(Head Office)

Dy General Manager

Asst. Manager

GM/DGM/AGM*

(SFMB)

Asst. Manager

Asst. General

Manager

(Processing Team)

Asst. General

Manager

Managers Asst. Manager

Dy. General Manager

Asst. General

Manager

Asst. General

Manager

Asst. General

Manager

Lucknow

Asst. Manager

Guwahati

Chennai

Kolkata

Bhubaneswar

Bangalore

Hyderabad

Chief General Manager (CGM)

*Specialized Micro Finance Branches

61

nominee director on the board of the assisted entity (if it is an existing entity and has a nominee

of SFMC on its board); (ix) capacity assessment rating and any specific points of concern

expressed by the rating agency and the credit appraising official‘s comments thereon; (x) present

credit proposal, purpose, and comments thereon; (xi) highlights of financial projections; (x)

compliance with credit policy norms, including exposure norms, confidential opinion received,

and adherence to KYC and anti-money-laundering (AML) norms; (xi) assessment against key

benchmark norms and peer group comparison on key ratios;38

(xii) risk-mitigation steps

proposed; (xii) interest rates; and (xiii) key conditions, including end use of funds, term of

repayment. The process entails a due diligence by SIDBI‘s own team (at SFMC), including

through the branch offices, and is vetted through a well defined committee system (as outlined in

the OM) and, as mentioned above, typically also involves a comprehensive external rating

undertaken by a third party.

Loan Sanction and Disbursement

SFMC‘s sanction process is decentralized to committees at various levels, depending on the

volume of loan sanctions and exposure that include branch office, zonal office, and head office.

Loan Monitoring

Each borrowing entity is required to set up a Project Advisory Committee (PAC) to monitor the

implementation of the project in consultation with SIDBI. Each PAC consists of one official

from SIDBI and three or four officials from the MFI. The PAC meets quarterly and on an as-

needed basis. Monitoring at the SFMC head office level aims to capture on an ongoing basis

asset quality, rating migrations, stressed assets, assets causing concern, exposure norm,

performance benchmarks, and so forth.

Zonal offices/branch offices also undertake semiannual visits to the offices and field areas of

MFIs, more frequently if there are issues with MFIs. Based on need, a system audit and a

portfolio review are also undertaken.

Risk management at SFMC

SIDBI has a well-defined risk management strategy for its microfinance operations that has

evolved and been fine tuned over the 15 years or so of its experience of operating in this sector.

In terms of credit risk management, SFMC uses the following tenets: (i) use of capacity

assessment ratings/internal ratings in the decision-making process for lending; (ii) risk control

through implementation of exposure-limit frameworks for different segments of borrowers

(limits are both in absolute terms and in terms of relative exposure of SIDBI to a particular MFI);

(iii) implementation of the processes to ensure that the initiative to increase lending by

innovation in products, target clients, and so forth, does not lead to deterioration of the asset

quality of the Bank's portfolio—this centers on post-disbursement monitoring and follow-up,

including through participation in an MFI PAC by SFMC branch staff; and (iv) installation of an

enabling framework capable of grading the risk and eventually linking pricing to internal ratings

as suited to the SFMC dispensation requirements. The OM provides more details on this.

38 Cost ratios, sustainability ratios, weighted-average borrowing costs, portfolio quality, and staff productivity ratio.

62

The present credit risk–mitigation strategies in vogue would be continued, and they are primarily

being applied at two levels:

At the transaction level (support to specific MFIs), efforts are made to identify critical risk

factors, and suitable mitigation measures are explored and stipulated, wherever possible. At

the MFI level, the effort during the appraisal is to identify the key ―risk drivers,‖ that is, the

causal factors that result in the risk occurring (for example, poor portfolio management, poor

internal control) and result in ―risk events,‖ that is, undesirable outcomes (for example, high

portfolio at risk). A detailed risk-mitigation framework is being prepared by the department

along with a risk rating model for the objective of grading of risk. This could, over time, if it

provides good results, become the main basis for an integrated rating-cum-appraisal exercise.

At the portfolio level, SFMC has been following a strategy of exposure management,

maximum funding limit, and prudential caps on credit exposures to the MFI borrowers.

Flow of Funds

IBRD: IBRD project funds will flow directly to SIDBI, with a guarantee from GoI. An option

will be available to SIDBI, if required, to open a new bank account in State Bank of India, New

York to receive the reimbursements of eligible expenditures under the project.

IDA: Although IDA funds will flow to GoI, SIDBI will be the implementing agency for activities

supported by IDA. These will include Components 2 and 3 as well as blend IDA/IBRD support

for Component 1.

Fiduciary and Monitoring Implementation Arrangements

Arrangements for M&E, reporting, financial management, fiduciary oversight, to be used under

the project have been agreed. An OM has been prepared by SIDBI. The OM includes, among

other things, the agreed financial management and disbursement arrangements, procurement

guidelines, and a detailed framework for the continuous measurement and monitoring of

outcomes and a Governance and Accountability Action Plan (GAAP, below), which will be a

key element in ensuring effective implementation.

Arrangements have been put in place to ensure intensive project supervision, covering FM and

procurement aspects, with semi-annual supervision missions. The supervision team will draw on

expertise from the Bank, as well as external experts, as needed. Discussions with other

concerned development partners operating in the microfinance sector will be held to facilitate

effective coordination and communication to take stock of implementation and results.

SIDBI is fully committed to enhancing transparency under the project. Besides the on-demand

disclosure of information, SIDBI has proposed to initiate proactive (suo moto) disclosures that

cover all key documents related to the project and more broadly to its overall microfinance

operations. SIDBI‘s website will capture the project (including project audit reports and FM

reports) and other microfinance-focused activities. SIDBI further intends to enhance disclosures

to fully comply with provisions of the RTI Act 2005, including section 4 of the act on proactive

disclosures, and currently uses a system whereby a periodic report on RTI compliance is

63

presented to its board, including information on the nature of queries, status of resolution, note

on timeliness of response, and so forth. Central public information officers and an appellate

authority structure have been defined and are assigned to performing their roles.

All Bank-financed project funds allocated to Components 1, 2, and 3 will be disbursed on the

basis of IUFRs evidencing actual expenditures on the various components and activities of the

project. IUFRs will be submitted on a quarterly basis, but SIDBI would have the flexibility to

seek reimbursement earlier than the quarterly intervals by submitting reports for shorter periods.

Retroactive financing up to an amount of 20 percent of project funds will be made available for

all categories of eligible expenditures incurred after July 1, 2009.

Governance and Accountability Action Plan (GAAP)

Underpinning all good governance practices and efforts in the GAAP is the focus of the project on

promoting sustainable yet responsible finance. Key elements of responsible finance initiatives,

supported under Component 2 and through inter-linkages/conditions with Component 1, are

transparency, promotion of fair practices, improving disclosure, information sharing and

strengthening management and governance. The GAAP thus draws from the basic project design

and has been compiled together with the Project Appraisal Document and the Operations Manual in

order to ensure that this does not remain a stand-alone document but is mainstreamed throughout

the operational processes, the institutional structure for decision making at the apex and partner

organization levels, the modalities of delivery of project activities, recruitment procedures of staff,

the procurement and financial management aspects and overall design features.

Overview of the GAAP

The GAAP described below builds upon existing governance and accountability elements that

are already integrated into the design of the project. The GAAP is constructed around the

following key principles:

1. Institutionalizing governance and accountability systems that will govern project

implementation;

2. Reducing complexities related to institutional arrangements for overall management,

monitoring and implementation of project;

3. Developing simple guideline and procedures that the project will be using for implementing

the project activities; and

4. Deployment of competent human resources for implementation of project activities.

The table below describes the potential risks, the degree of risks, the mitigation measures and

residual risks and the status/milestones for the project implementation phase. While overall risks are

moderate, the following key governance risks will need particular focus: (i) financial management

risks at the MFI level; (ii) risks related to over-fast growth and lack of capacity of MFIs to handle

this, leading to fall in quality of lending by MFIs; and (iii) potential external interference in

microfinance. These risks will be reviewed to determine how they may have changed during

implementation and allow the team to focus implementation support resources on the evolving

risk areas.

64

Governance and Accountability Action Plan

Potential

risk/issue Existing Status or Proposed Mitigation Measures Responsibility Timeline/ Milestones

Policy and

external

environment Non-NBFC

MFIs could be

subject to a

new regulation

that could

adversely

affect

operations. Risk: L

While most of microfinance is undertaken by NBFCs that are already

under a well defined regulatory framework, other MFIs could be

subject to a new regulation that is under consideration by GoI.

The contours of this regulation are not fully known.

The risk of poor regulation being introduced is low given that

GoI‘s intent has been to facilitate microfinance. Nonetheless

SIDBI has been, and will continue to be, engaged as one of the

key stakeholders in the discussions with GoI, representing sector

views.

Risk after mitigation: L

SIDBI: through

participation in

microfinance

sector

discussions with

GoI; The Bank: to

review progress,

if any, through

discussions with

SIDBI and GoI

during

implementation

support missions

Regular consultations between

SIDBI, GOI and other NBFCs

are ongoing;

In 2006, an Options policy note

on microfinance regulation was

done by the Bank;

Discussions with GoI during

implementation support missions

will update progress, if any, on

regulatory policy/dialogue.

Interference

by

stakeholders

external to the

project

GoI has formally recognized and appreciated the role of

microfinance sector through various budget announcements and

otherwise.

SIDBI‘s autonomous governance structure, legal status and

independent board of directors, protects its operations from

external interference in its day-to-day functioning.

The potential for imposing interest rate ceilings or intervening in

other counterproductive ways is mitigated by the fact that most

MFIs are under the regulatory purview of the Reserve Bank of

India, which takes decisions on policy matters independently and

has consistently maintained a policy of market-determined interest

SIDBI: through

implementing

the project’s

components

supporting

responsible

finance

initiatives will

help mitigate

this risk

SIDBI has demonstrated its

commitment to promoting

transparency in the microfinance

sector by agreeing to help

through the establishment of an

India microfinance platform

where key financial indicators

(including interest rates),

outreach and other data on

responsible finance practices will

be reported;

The following timeline for

65

Potential

risk/issue Existing Status or Proposed Mitigation Measures Responsibility Timeline/ Milestones

Risk: S

rates. Furthermore, the project will support initiatives on

transparency and governance, in addition to increased outreach in

under-served areas, which should help obviate risks arising from

perceptions of over-aggressive or high cost lending.

The mitigation measures will center on those aspects of SIDBI‘s

implementation which focus on responsible finance.

Risk after mitigation: M

establishment of the data

reporting platform follows:

By June 30, 2010 - Stakeholder

Consultations by SIDBI with

MFI‘s regarding data reporting

requirements and establishment

of an India microfinance platform

and carry out dialogues /

discussions with MixMarket

International regarding

possibilities of collaboration.

By December 31, 2010 -

Completion of detailed analysis

and development of TORs for the

software and data platform and

for contractual arrangements to

design, develop, operate, and

maintain the India microfinance

platform;

By June 30, 2011 – Finalization

of contractual arrangements with

technical partner and consultants

to design, develop, and maintain

the India microfinance platform

platform;

By January 1, 2012 – Formal

launch of the India microfinance

66

Potential

risk/issue Existing Status or Proposed Mitigation Measures Responsibility Timeline/ Milestones

platform;

Implementation of data reporting

requirements into the eligibility

criteria for MFI participation in

project financing is indicated

throughout the project period by

Component 2;

Progress to be tracked against the

targets set in the Results

Monitoring Framework (PAD

annex 3) which establishes

targets for numbers of MFIs

reporting to the India

microfinance platform, carrying

out COC Assessments,

participating in the Lenders

Forum, expanding into under-

served areas, etc.

Consistently

high growth

rates and

possibility of

over-financing

by MFIs,

especially in

saturated

markets

High growth rates could lead to potential impact on portfolio

quality. This risk will be mitigated through use of the ‗incentive

approach‘ taken in the project, which links funding to MFIs under

Component 1 to actions centered on more responsible finance

supported under Component 2.

For example, MFIs, particularly large MFIs, could be supported if

they are willing to commit to a certain growth rate in under-served

areas of the country. This will help mitigate the risk of over-

financing in saturated markets and also support expansion in

SIDBI SIDBI‘s commitment to

promoting responsible finance

(including responsible growth) is

being promoted through the

establishment of an India

microfinance platform where key

financial indicators and outreach

data—including data on outreach

to under-served areas, default

rates and portfolio at risk (PAR)

67

Potential

risk/issue Existing Status or Proposed Mitigation Measures Responsibility Timeline/ Milestones

Risk: S

under-served areas, which will lead to more balanced growth.

Further, MFIs supported under the project will commit to share

information on their operations, financial performance, outreach,

branches, clients, interest rates, etc to the microfinance

information platform that would be supported through Component

2. This will directly address issues related to information on

outreach by location for each MFI which itself will help other

MFIs decide on expansion plans.

Through Component 2, the project will seek to promote and

monitor the compliance with the Sa-Dhan Code of Conduct or any

other credible Code of Conduct that has been developed.

Risk: M

will be reported. Tracking this

data will reduce the risk of over-

financing and over-heated

growth;

CoC Assessments for a sample of

partner beneficiary MFIs will be

undertaken by third parties to

assess the degree of MFI

compliance with responsible

finance objectives;

Progress will be tracked against

the targets set in the Results

Monitoring Framework, PAD,

annex 3 which establishes targets

for the percentage of beneficiary

MFIs reporting to the India

microfinance platform, Carrying

out CoC Assessments,

participating in Lenders Forum,

rates of expansion into under-

served areas, etc.

Institutional

and HR

Issues

Implementation

capacity of

SIDBI

SIDBI‘s capacity has been assessed as part of the project

preparation.

SIDBI has been operating in the microfinance sector for many

years and was a pioneer in terms of financing to MFIs, a model

which today has become the predominant model in microfinance

The Bank; SIDBI will

undertake

measures to

continuously

seek to further

enhance the

capacity of its

A Bank Operational Policy –

OP8.30 (which covers a

corporate governance,

management, financial

performance and systems review)

and OP10.02 was completed

during project preparation by the

68

Potential

risk/issue Existing Status or Proposed Mitigation Measures Responsibility Timeline/ Milestones

Risk: M

in India.

During this period it has obtained excellent experience of lending

to MFIs. It has also demonstrated very good project

implementation capacity, including in M&E

In the Bank-financed SME projects (US$120 million followed by

additional financing of US$400 million, the latter currently under

implementation) and other donor projects including those of DFID

and IFAD.

SIDBI has prepared an OM, where it has put together its various

operating practices developed over the years, and where the Bank

project specific implementation arrangements are reflected.

In the OM, there is significant emphasis placed on risk mitigation

through definition of clear eligibility criteria, measures such as use

of external ratings to appraise MFIs, post-disbursement checks,

onsite visits, etc.

The fact that SIDBI has been an existing partner has also provided

additional assurance and has meant that SIDBI is quite familiar

with the functioning and requirements of working with the Bank;

Risk after mitigation: L

staff during

implementation

as part of

Component 3

activities.

Bank. SIDBI and a sample of 11

MFIs reviewed were found to be

compliant;

By June 30, 2011 Terms of

Reference will be completed by

the Bank in consultation with

SIDBI for a follow up

assessment that will cover a

review of governance,

procedures, appraisal and

business strategy will be

undertaken within the first two to

three years of implementation;

Within the next two to three

years of implementation,

capacity building will be a key

activity that will be undertaken

under the Component 3 of the

project, progress on which will

be tracked as part of the Results

Monitoring Framework (PAD

annex 3) and reviewed during

implementation support missions.

Monitoring and

Evaluation

Capacity

With its 15 years of experience in microfinance and through

implementing the earlier DFID and IFAD projects, SIDBI has

developed strong capacity to report on project progress, including

through participation in MFI level implementation and monitoring

SIDBI will have

primary

responsibility

and the Bank

will visit the

Agreement on basic PDO

indicators has been reached and

agreement on the entire results

framework was reached during

69

Potential

risk/issue Existing Status or Proposed Mitigation Measures Responsibility Timeline/ Milestones

Risk: M

committees.

Agreement on the proposed key outcome indicators has been

reached between SIDBI and the Bank and baseline numbers have

been established.

Data for the project and the progress of microfinance will be

captured through multiple sources and triangulated to the extent

possible, including through using: reported data from SIDBI

collected from its well developed MIS system; data from MFIs;

data collected by the independent agency that will be responsible

for the India microfinance platform (under Component 2); project

and external auditors; Bank staff through implementation support

missions; and the long term impact assessment that will be

undertaken by an independent, impact evaluation agency (under

Component 3).

Risk after mitigation: L

field during

implementation

support missions

project appraisal;

Baseline numbers are identified

and generated from existing data;

The India microfinance platform

will report on data which will be

collected and analyzed by an

independent agency to be

identified by June 30, 2011 under

Component 2;

Apart from the checks and

balances in place within SIDBI to

verify data including through

SIDBI staff‘s participation in

project advisory committee

meetings at the MFI level, SIDBI

selectively conducts portfolio

audits wherever required which

provides an additional check on

reported data;

In addition, the project audit will

be an added layer of verifying

information and the Bank will

visit the field during

implementation support missions;

By May 31, 2010 – Detailed

TORs for the baseline survey for

70

Potential

risk/issue Existing Status or Proposed Mitigation Measures Responsibility Timeline/ Milestones

the impact evaluation will be

drawn up by SIDBI;

By July 31, 2010, the contract

for consultancy services for the

baseline survey will be finalized

for mobilization and

commencement of survey and

field work;

An impact evaluation completed

by June 30, 2015 will be

undertaken by an independent

agency during project

implementation (Component 3).

Transparency

and disclosure

of the project

Implementation support under Component 3 will provide funding

to enhance the quality and quantity of project information which

will be available on the SIDBI website.

All tenders and contract award notices will be displayed on the

SIDBI/SFMC website and award notices will be published on the

website on a quarterly basis.

Audited project financial statements will be displayed on this

website.

The project will be subject to all provisions as outlined in the RTI

Act for which, SIDBI has strong capacity internally (refer annex

6).

Component 3 will support training of SIDBI‘s microfinance staff

SIDBI

SIDBI is in fully compliant with

Right to Information laws.

Compliance is outlined in this

annex (above) ;

Website enhancement will be

initiated by the time of project

effectiveness;

Basic project information will be

available on the website within a

month of effectiveness and

additional project details would

be added to the website within

three months of the project

71

Potential

risk/issue Existing Status or Proposed Mitigation Measures Responsibility Timeline/ Milestones

Risk: M

on the RTI (PAD Section C2).

Risk after mitigation: L

effectiveness;

All project financial statements

will be posted on the website

during project implementation;

During project implementation

key SFMC staff would receive

further training on the RTI

requirements under Component

3.

Technical and

Management

Capacity at

MFI level

While the Indian microfinance sector‘s capacity to undertake

microfinance activities has been demonstrated by the phenomenal

growth, the quality of the growth and other financial and outreach

indicators, nonetheless, there are differing capacities amongst

MFIs.

SIDBI places considerable emphasis on assessing capacity of

MFIs to on-lend through the capacity assessment ratings that are

undertaken.

Further, through this project, by providing quasi-equity/equity

funding for supporting MFI operations, capacity development can

be undertaken, if this is a need for a particular MFI.

In addition, where merited, funding under Component 1 will be

phased based on actions completed by MFIs on enhancing their

capacity.

Thus, both funding for and incentivizing capacity building of

SIDBI,

including

through its role

as implementing

agency of the

proposed DFID

PSIG project

and the Bank

A detailed assessment of MFI

capacity is an integral part of

SIDBI methodology, which has

been reviewed by the Bank and

found to be robust. This includes

an assessment of any capacity

building needs, which, if found to

be present, could be built into the

loan agreements as required;

Third party ratings of MFI ability

and creditworthiness are an

integral part of the appraisal

system and will continue to be

used during implementation;

The Bank has assessed a sample

of MFIs from different tiers to

assess their governance and

72

Potential

risk/issue Existing Status or Proposed Mitigation Measures Responsibility Timeline/ Milestones

Risk: S

MFIs will be facilitated through the project design.

Eligibility criteria have been agreed and the selection of MFIs

under the project is likely to centre mostly on larger and mid-size

MFIs (Tier-I, Tier 2) which have greater demonstrated capacity.

Funding from the project will only be provided to those MFIs that

are investment grade or above;

Lastly, there are sufficient other sources of funding for capacity

building and many MFIs are also themselves funding

enhancements in their management capacity as required. Amongst

the other sources of funding is the DFID PSIG project which will

be implemented by a consortium of institutions that includes

SIDBI.

Risk after mitigation: M

management capacity and found

that broadly such capacity exists

and that SIDBI‘s appraisal

system can capture areas for

further development, where

necessary.

Quality of

procedures

Selection of

MFIs

Over its long years of lending to MFIs, SIDBI has developed an

elaborate mechanism of appraisal.

This entails, amongst other steps, due diligence by SIDBI officers

of the MFIs‘ management and technical capacity, track record,

audited financial statements, management systems and

governance.

A key innovation is the use of an external, third party credit rating

and capacity assessment rating process, followed by a detailed,

internal review by SIDBI management.

This is also borne out by the excellent portfolio quality of SIDBI‘s

SIDBI and the

Bank SIDBI has developed a rigorous

appraisal system to select MFIs.

The appraisal system and the

eligibility criteria for selection of

MFIs are captured in the OM.

The Bank reviewed SIDBI‘s

appraisal system and found it to

be satisfactory;

As part of the MTR, the Bank

will review the appraisal

procedures of SIDBI for selecting

MFIs.

73

Potential

risk/issue Existing Status or Proposed Mitigation Measures Responsibility Timeline/ Milestones

Risk: M

MFI portfolio and the growth trajectory that this is on.

Risk after mitigation: L

Selection of

beneficiaries

by MFIs

Risk: M

The increased range of financing provided through the project

(equity, quasi-equity, longer term debt financing) to MFIs is

aimed at increasing product innovation to reach the financially

excluded while maintaining reasonable interest rates on the

finance provided.

Clear definition of under-served areas, agreement on emphasizing

financing to such areas (through inter-linking Components 1 and

2) and agreement on monitoring mechanisms (for impact

evaluation) to be used to ascertain targeting of clients, drawing on

lessons from successful programs in India, Bangladesh, Indonesia,

etc, have been agreed and will be used in project implementation.

Further, MFIs themselves have developed clear criteria and have

fine tuned mechanisms for identifying clients. This is monitored

by SIDBI as part of its current post disbursement checks and will

continue to be done during the implementation phase of the

project, including through the impact evaluation.

Risk after mitigation: L

SIDBI, through

its MFI

appraisal,

impact

evaluation and

through

reporting on the

Results

Framework and

MFIs through

their monitoring

and selection

mechanisms.

Terms of Reference for the

impact evaluation will be agreed

by effectiveness;

During project implementation

SIDBI, through the impact

evaluation exercise which will be

undertaken by a professional,

third party agency and will

involve stakeholder and client

consultations and interactions,

will review beneficiary selection

and provide insights into client

profiles through a baseline survey

(within year 1) and repeat

surveys (around mid-term and

end-term);

In addition, the Results

Framework entails reporting on

clients which will be reviewed by

the Bank and SIDBI during

implementation support missions.

Mis-utilization

of loans by

beneficiaries

Over the last 15 years, MFIs have developed and significantly

improved their mechanisms for checks and balances on the use of

SIDBI A review of the systems of

checks used by MFIs was

undertaken as part of the OP8.30

74

Potential

risk/issue Existing Status or Proposed Mitigation Measures Responsibility Timeline/ Milestones

Risk: M

funds.

This is partly due to the fact that the main source of funding

microfinance in India has been in the form of loans from

commercial banks, as opposed to soft funds from donors (as has

been the case in many other countries). The former source of

funds has meant a greater focus on fiduciary issues given that

commercial banks themselves need to undertake similar checks for

the direct lending that they undertake.

These checks include post-disbursement checks by MFI credit

officers, horizontal checks by members of the joint liability

groups.

Further these are supplemented by sample checks by lenders,

including checks undertaken by SIDBI and those by auditors

appointed by lenders or auditors undertaking MFI entity audits.

Lastly, given that the loans to clients carry a commercial interest

rate, clients themselves have an incentive to ensure appropriate

utilization (and repayment) to have a chance of repeat financing

over time.

Risk after mitigation: L

review and found to be

satisfactory for project purposes;

SIDBI‘s post disbursement

review and monitoring system

that is detailed in the OM has

also been reviewed and found to

be robust;

The Bank will rely on SIDBI to

continue to implement its post-

disbursement review and

monitoring system throughout

implementation of the project.

Financial

management

Risk: S

A detailed assessment has been undertaken and the risks and

mitigation is described in Annex 7.

Risk after mitigation: M

SIDBI, the Bank OM includes FM arrangements;

The Bank has completed FM

appraisal.

Procurement

under the Procurement risks and their mitigation are described in detail in SIDBI will be

responsible for SIDBI has already identified the

procurement specialist from the

75

Potential

risk/issue Existing Status or Proposed Mitigation Measures Responsibility Timeline/ Milestones

project

Risk: M

Annex 8.

Risk after mitigation: L

ensuring

procurement

arrangements

are

implemented; The Bank will

be responsible

for reviewing

during

implementation

SME project who will provide

cross support to SFMC as

required;

SIDBI has also appointed a nodal

person for procurement within

SFMC;

Through the capacity building

funding under Component 3,

SIDBI will train additional staff

on Bank procurement as the need

arises during project

implementation;

During implementation, the Bank

will undertake post and prior

reviews in line with the

arrangements reflected in Annex

8.

Inadequate

environmental

and social

(E&S)

safeguards

Environmental and social risks are estimated to be low given the

nature and small size of the loans that are ultimately provided to

clients.

A negative list has been formulated and agreed with SIDBI.

A nodal person in SIDBI‘s project management team responsible

for oversight, coordinating implementation of the framework, and

for compliance with the monitoring and reporting requirements

agreed with the Bank has been identified.

The Bank and

SIDBI The Bank and SIDBI have agreed

on the provisions of the

safeguards framework and the

negative list has been disclosed

by SIDBI;

The OM has been prepared and

reflects the agreed arrangements;

During implementation, review

76

Potential

risk/issue Existing Status or Proposed Mitigation Measures Responsibility Timeline/ Milestones

Risk: L Risk after mitigation: L of adherence to agreed

arrangements will be undertaken

by the Bank on an ongoing basis.

Grievance

redressal and

complaints

handling

system

Risk: M

The grievance redressal arrangements include procedures for users

to access to register complaints online and through branches.

A clear allocation of grievance redressal authority and an appellate

authority have been defined at various levels of operations

(including at the branch level).

These arrangements are also prominently displayed on SIDBI‘s

website and at each branch.

At the MFI level the use of the microfinance sector‘s code of fair

practices already includes a section on grievance/complaint

redressal mechanism, the adherence to which will be monitored by

SIDBI (Component 2).

During implementation support missions review of progress in

handling complaints, if any, will be undertaken.

All guidelines and documentation including bidding instructions

will carry the details of complaints management system. The

project will be subject to all provisions as outlined in the RTI Act.

Risk after mitigation: L

The Bank and

SIDBI

SIDBI‘s existing grievance

redressal mechanism is well

developed and outlined in annex

6;

At appraisal the provisions were

agreed and reflected in the OM;

Further monitoring will be

undertaken on an ongoing basis

during implementation by the

Bank.

Overall risk M

Overall risk after mitigation

M

H=High; S=Substantial; M=Moderate; L=Low

77

It is important to note that the above presented GAAP is a live action plan and is not a onetime plan; it will be monitored and reviewed

periodically and firmed up based on inputs provided during the internal reviews, from team members and through discussions with SIDBI.

Monitoring the GAAP: The milestones and timeline indicated in the GAAP above will be monitored by the Bank Task Team on a

regular basis during implementation support missions. Earlier identified key areas or evolving issues related to governance, if needed, will

be taken up as focus issues for further diagnosis under the process monitoring system or through administration of an independent external

evaluation. These systems will not only look at issues from the project perspective but will assess the issues holistically involving all

stakeholders, including the World Bank.

Cost for implementation of GAAP: The costs for governance related activities are integrated across the various project activities of the

different components. For example, Component 2 to be implemented by SIDBI, amongst other things, alleviates external risks.

Component 3 (total budget of US$5 million) includes funding for SIDBI‘s capacity enhancement to keep up with trends in microfinance

and further develop the skills of its staff on an on-going basis. Component 3 also includes budgets for implementation activities, which

will cover a variety of activities including some reflected in the GAAP, such as the M&E work and undertaking an impact evaluation. In

addition, sufficient resources will be allocated to the World Bank implementation support mission budget for allowing appropriate degree

of focus on following up on actions listed above.

78

Annex 7: Financial Management and Disbursement Arrangements

India: Scaling Up Sustainable and Responsible Microfinance Project

Summary of Financial Management Assessment

This project will be implemented by a financial intermediary, the SIDBI, through its

microfinance-dedicated department, SIDBI Foundation for Microcredit (SFMC). SIDBI will

provide funding support to various MFIs by way of debt/sub-debt for on-lending to microfinance

beneficiaries and equity/quasi-equity for the operations of the MFIs. SIDBI is currently

implementing the SME Financing and Development Project (additional financing), and a review

of their FM systems was conducted at appraisal. As part of the preparation activities of the

project, an assessment of SIDBI/SFMC‘s FM and oversight systems was done. This included a

detailed review of SFMC‘s methodology and system of appraising/sanctioning and monitoring of

financing proposals of MFIs from the view point of the requirements of the Bank‘s policy OP

10.02. The present FM systems at the level of the principal implementing entity (SIBDI) are

adequate for financial reporting and oversight on the project.

FM Strengths, Weaknesses and Mitigating Arrangements

The project has the following strengths in the area of FM:

SIDBI has an adequate operational FM system and framework for carrying out the

functions under the project, including budgeting, accounting, and reporting for project

resources, expenditures, and auditing.

SFMC has defined the appraisal criteria for selection of MFIs for financing proposals,

including access conditions, thresholds of loan sanctioning powers, and post-sanction

monitoring of loan accounts. These are formally documented in SIDBI‘s Credit Manual

for Micro Credit (which has been finalized and made effective), and sections relevant to

the project have been included in the OM for the project.

SIDBI has prior experience of dealing with the Bank and hence is exposed to the Bank‘s

policies and procedures. It is proposed to use the current mainstream FM systems of

SIDBI for the project.

The project‘s FM arrangements—including fund flow, accounting and reporting, disbursement,

and auditing—have been outlined in the OM. The OM was agreed and finalized at negotiations.

SIDBI will ensure that during project implementation the provisions of the OM are complied

with in letter and spirit. In case any material change is required to the OM, SIDBI will seek

consent of the World Bank prior to implementing the change.

In addition, SFMC‘s capacity to appraise the FM systems of the beneficiary MFIs from an OP

10.02 perspective was assessed through a review of a sample of MFI appraisal files consisting of

a mix of MFIs in all three tiers (Tier 1, 2, and 3). A review of SFMC‘s pre-sanctioning appraisals

of MFIs pointed to certain areas of weaknesses in FM systems of these MFIs. These were based

on issues identified in the reports of the credit rating agencies, audit reports, and pre-sanction

visits. Based on these, the Bank FM review identified some areas for improvement that focus on

79

SIDBI‘s system of FM assessment of the applicant MFIs, identification of associated risks,

development of risk-mitigation measures, and monitoring their implementation. The FM review

also highlighted a need for reviewing and monitoring the quality of actual implementation and

ensuring that all the above issues are addressed. SIDBI has formally codified its system of

appraisal of MFI proposals in a Credit Manual.

SIDBI has communicated an indicative pipeline of MFIs proposed to be covered for financing

under the Bank project. The pipeline consists of nine Tier 1, eleven Tier 2 and nine Tier 3 MFIs,

but does not indicate the amounts under these categories. In terms of number of MFIs, 20 out of

a total of 29 MFIs in the indicative pipeline are likely to be from Tiers 2 and 3 (Tier 3 MFIs are

the relatively smaller MFIs whose systems need improvement), and this may have a bearing on

the risk profile of the MFI portfolio under the project. However, given that the Tier 1 MFIs

would be the larger and well-established ones with adequate systems and a higher level of

absorption capacity, in value terms the portfolio may be significantly in favor of Tier 1 MFIs.

The key FM risks and proposed/implemented mitigation measures are discussed in table 7.1.

Table 7.1: FM Risk Assessment

FM Risk Identified

Mitigation Measures

The FM risks may not be identified or

may not be adequately documented by

SIDBI during appraisal of MFI

proposals.

Weak FM systems of MFIs could impair

their capacity to provide fiduciary

assurance on usage of Bank funds and

keep track of a large number of end

beneficiaries.

Determination of mitigation measures

may be generic and/or a specific plan

for addressing the weaknesses and the

expected timeline may not be developed

and agreed upon between SIDBI and the

MFI. SIDBI may impose special

conditions on the MFIs in the terms of

sanction for addressing these

weaknesses, but in the absence of an

agreed plan to resolve issues,

benchmarking and measuring progress

made may be difficult.

Assessment of the MFIs‘ FM systems in

terms of scalability of the operations

may not be accompanied by a strategic

plan to address the gaps.

FM risk assessment of the applicant MFIs is done by SIDBI

during appraisal of the MFI proposals on the basis of Capacity

Assessment cum Rating done by independent rating agency/s

supplemented by audit reports on the financial statements of

MFIs by independent auditors, and the risk assessment

conducted by SIDBI‘s appraising office including its Risk

Assessment Department (in applicable cases). Identified

critical FM risks are documented in the Detailed Appraisal

Note of SIDBI whereby this process will be further

strengthened.

Based on the critical risks or weaknesses identified during

MFI appraisal, SIDBI imposes suitable conditions on the MFI

to address the risk/weakness. SIDBI‘s appraisal procedures

require the appraising SIDBI office to discuss the weaknesses

observed by rating agency and obtain an undertaking from the

MFI that the same shall be addressed to the satisfaction of

SIDBI as per discussions held / strategy agreed. This specific

clause has also been included in the OM to cover critical

risks/weaknesses identified during appraisal. SIDBI agrees to

strengthen this process further by agreeing on a specific action

plan with the MFI to mitigate the identified FM critical

risks/weaknesses, which will form part of the Detailed

Appraisal Note and the terms of sanction.

System of monitoring progress of compliance with the terms

and conditions of sanction and ensuring end use of funds is in

place and documented in the Credit Manual and compliance is

80

FM Risk Identified

Mitigation Measures

Progress made by the MFI in the risk

areas including compliance with

specific condition/s imposed by SIDBI

in the sanction note may not be

adequately captured in the documents

generated by SIDBI during follow up

and monitoring.

followed up in the PAC meetings and during post

disbursement visits. SIDBI agrees to further strengthen this

system and ensure that the compliance by the MFI of the

agreed action plan on FM risks is recorded in the disbursement

note and field monitoring visit reports.

Procedures for appraisal, selection and monitoring of MFIs

have been included in the OM which has been agreed at

negotiations. The cases that will be brought under the project

will need to meet the minimum eligibility criteria agreed with

SIDBI and documented in the OM. Compliance by SIDBI

with the above requirements will be reviewed and commented

on by the project external auditors and will be reviewed by the

Bank regularly.

As mentioned above, SIDBI has implemented the mitigation measures and is further undertaking

strengthening in a few areas, details of which are provided above. The OM has also been

finalized and its compliance is a loan covenant. The strengthened appraisal, selection and

monitoring systems are expected to further contribute to the mitigation of FM risks. The progress

of implementation of FM risk mitigation measures was found satisfactory. On this basis, the

overall post-mitigation residual FM risk is assessed as ―Moderate‖. This risk will be reviewed

regularly during the implementation of the project by looking at the effectiveness of these

measures, and the rating may be revised, if necessary.

Implementing Entity

SIDBI will be the nodal implementing agency for the project and will conduct its business

through its microfinance-dedicated division, SFMC. SIDBI is a statutory body incorporated

under the SIDBI Act 1989 as a financial institution/intermediary, and its business domain

incorporates lending to micro, small, and medium enterprises. Overall management of SIDBI is

vested in a board of directors, and for focused attention, four committees of the board have been

constituted: Executive Committee, Audit Committee, Risk Management Committee, and

Committee for Supervision of State Finance Corporations (details are given in annex 6.) SFMC,

established in 1999, is headquartered in Lucknow and is headed by a chief general manager

(CGM) reporting to an executive director. The SFMC will function as the Project Management

Department for the project. The CGM who will be the project director is presently supported by

a general manager (GM), one deputy general manager (DGM), and three assistant general

managers (AGMs). Responsibility for loan processing and monitoring of loan accounts are

segregated among the AGMs. SFMC operates through SIDBI‘s 100 branches, which includes

seven Specialized Micro Finance Branches (SMFBs). Each SFMB is headed by a GM/AGM and

supported by managers/assistant managers (on average, each SMFB has a staff of four or five.)

SIDBI/SFMC‘s main responsibilities/accountabilities under the project will include FM

functions, managing the finances in respect of the technical assistance component of the project,

accounting for the various activities, providing financial reports in the formats agreed, and

providing the overall fiduciary assurance over proper and efficient use of the proceeds.

81

Funds Flow and Disbursement Arrangements

SIDBI will initially finance all expenditure from its own resources and seek reimbursement from

the World Bank through IUFRs. IBRD funds under this project will flow directly to a bank

account designated by SIDBI. A designated account will be maintained by GoI with RBI for the

purpose of the IDA financing. The DEA has informed that the Department of Financial Services

(DFS, SIDBI‘s administrative line department) has agreed to pass-on to SIDBI the IDA funds for

the project through its budget. It is understood that DFS will have to make an annual allocation

in its budget and pass on funds to SIDBI as per regular procedures of the GoI. The specific

expenditures that will be claimed against IBRD and IDA will be segregated as per the project

components/subcomponents, reported separately, and accounted for in SIDBIs books under

predefined account codes. Disbursements will be on the basis of actual expenditures as reported

in the IUFRs. Supporting loan documentation, including appraisal notes, sanction letters, end-use

certificates, visit reports, and other documentation will be retained by SIDBI/SFMC (including

the concerned branches) and made available to the project external auditors during their audit

and to the Bank for review during project implementation support missions.

SFMC will draw an annual business plan at the beginning of the financial year. Based on the

drawdown schedule provided by the MFIs, and the expected repayment flows, SFMC will

prepare at least quarterly a cash flow budget and submit it to SIDBI‘s Fund Management

Department, which will provide the project funds to SFMC for on-lending to MFIs.

The framework for eligibility of expenditure for disbursement will be as given in table 7.2.

Table 7.2: Expenditures Eligible for Disbursement

Component Eligible Expenditure Conditions for Eligibility for Disbursement

Component 1 Amount of debt/sub-debt actually

disbursed to, or equity/quasi-

equity investment actually made

in eligible MFIs (that is, MFIs

that meet the minimum eligibility

criteria for funding support to

MFIs) during a particular quarter

The facility is appraised, approved, and disbursed

as per the OM.

In case of debt/sub-debt, monitoring end use of

funds and compliance with the terms of sanction

will continue to be undertaken on an ongoing basis

through the PAC, nominee director on the board of

the MFIs (wherever applicable), post-disbursement

visits, certification by an independent chartered

accountant, regular progress reports by the MFIs,

and through ―flagging‖ against the World Bank

line of credit recorded in the books of account of

SIDBI under predefined account codes.

Equity investment will be tracked through the

MFIs audited financial statements, resolution of

the board of MFI, share certificates in the name of

SIDBI, and filing of statutory returns with the

registrar.

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Component Eligible Expenditure Conditions for Eligibility for Disbursement

Components 2

and 3

Expenditure incurred and paid

for

Expenditure should be duly approved as per

SIDBI‘s delegation of authority, evidenced by

supporting documentation, be incurred for the

project, should not have been claimed from any

other source, and recorded in the books of account

under predefined account codes.

The project external auditors will audit and certify the expenditure incurred and also confirm that

the expenditure claimed on the specific project activities has not been claimed from any other

funding sources.

Financial Reporting

SFMC‘s formal reporting includes half-yearly memorandums to the Executive Committee of the

board on the operations of SFMC and review of the top (20–25) partner MFIs of SIDBI and an

annual memorandum on equity investments. Going forward, SFMC proposes to additionally

submit a detailed review of loans over Rs 500 million (US$ 11 million).

The reporting framework for the project will consist of a quarterly IUFR prepared by

SIDBI/SFMC in a format agreed with the Bank, which would give quarterly, yearly, and

cumulative-to-date actual expenditure incurred, distinguishing the requirement in respect of the

MFI lending and other project components. SIDBI will prepare these IUFRs (on a cash basis)

and forward these to the World Bank within 60 days of the end of each quarter. IUFRs will be

prepared from information generated from SIDBI/SFMC‘s mainstream FM and MIS systems. In

case of Component 1, expenditure will be the actual amount of loans disbursed to or actual

investment in the MFIs. In case of Components 2 and 3, expenditure will mean the expenditure

incurred and actually paid for (that is, advances and liabilities will not be claimed as

expenditure).

The IUFRs will include, at a minimum, the following aspects:

Sources of funds and application of funds (actual expenditures incurred during the

quarter), classified by project components and subcomponents;

Schedules for withdrawal from IBRD/IDA accounts; and

Branch-wise list of sub-loans (debt/sub-debt) and equity investments (equity/quasi-

equity) to the MFIs, including details such as the names of MFIs, dates of sanction and

each disbursement, amount released, and type and purpose of the facility.

The IUFR format, including requirements of supporting documentation, has been finalized and

included in the OM. SIDBI will also submit half yearly audited project financial statements for

the first two years of the project after signing, and thereafter on an annual basis.

Recycling of loans: SIDBI has various lines of businesses: venture capital, microfinance, direct

retail credit to SMEs, and treasury operations. There is a possibility that the recycled funds

arising from repayment of loans by MFIs could be used for purposes other than microfinance

lending. As in the SME Project, SIDBI will provide an assurance that the funds would be re-lent

to MFIs and not diverted for any other purpose. This would be monitored as part of the M&E

83

process based on the growth of the overall portfolio of loans/equity to MFIs made by SIDBI

during the project period, as provided in annex 3 and tracked through SIDBI‘s financial

statements.

Accounting

SIDBI does not have an updated accounting manual. However, it has instructions/guidelines

(including account-closing guidelines and policy guidelines) that are communicated across the

organization through SIDBI‘s intranet. Accounting in SIDBI is based on the accrual and double-

entry system, and financial statements are prepared as per the SIDBI Act 1989, applicable

accounting standards issued by the Institute of Chartered Accountants of India, as well as the

prudential and disclosure norms39

of the RBI. SIDBI has defined policies for revenue

recognition; valuation of investments; foreign currency transactions; asset quality classification;

and provisioning for loans and advances, fixed assets, depreciation, and so forth. The entity

financial statements consist of the balance sheet, profit and loss account, and cash flow

statement, supported by schedules and notes and accounting policies, prepared and presented as

prescribed under SIDBI regulations issued under the SIDBI Act. Financial results are compiled

quarterly, are subject to limited review by SIDBI‘s statutory auditors, and are disclosed on the

website.

SIDBI has established a computerized accounting system,40

and each credit line is allocated

separate general ledger codes to facilitate capturing the sources of funds and the related income

and expenditure disbursements of loans/equity investment, which also helps in distinguishing

transactions under a particular credit line with others. In line with this, account codes for SFMC

are defined (for the present transactions), which enables them to assess its financial and

operational performance. The system is well documented and established, and it is proposed that

project expenditures under the three components will be recorded in the books of SIDBI in

accordance with existing accounting policies and procedures.

The credit line from the Bank, including sub-loans/equity investment, income, and expenditure

will be allocated separate general ledger codes within SFMC, which will facilitate distinguishing

transactions under the Bank‘s line of credit with others. Within the Bank‘s line of credit, the

account codes will also distinguish between the IBRD and the IDA and the three project

components. SIDBI will ensure that all sub-loans/equity investments included in an IUFR are

allocated to the Bank line of credit account code.

The project‘s accounting arrangements have been documented in the OM. For better and

coordinated control over the project finances, SIDBI has designated a nodal officer of the rank of

DGM, from within its full-time staff at SFMC, for project FM functions. SIDBI will strengthen

the FM capacity of the SFMC, so that it is able to comprehensively monitor the Bank project.

39 Including on: capital adequacy, asset quality, provisioning for non-performing assets (NPA), credit concentration,

diminution in investments, restructuring of loan assets and credit exposures. 40

SIDBI‘s maintenance of accounts is computerized, and business applications for functions like branch accounting

(branch-wide GL (general ledger)), refinance, direct credit, bill discounting, trade finance, fixed deposit accounting,

NPA management, and consolidated accounting system for organization wide general ledger are all on a technology

platform. Further, key loan documents are stored on SIDBI‘s intranet.

84

Internal Controls

Appraisal: SIDBI‘s internal controls over financing of MFIs are documented and are in use. Its

latest annual Loan Policy sets the exposure limits according to sector, industries, and group of

borrowers. Individual and group exposure norms have been laid down for the MFI sector based

on SIDBI‘s capital funds and SIDBI‘s overall exposure in an MFI. A separate Credit Manual has

been finalized and made effective. The Credit Manual is comprehensive and covers all kinds of

financing products and defines the processes from appraisal to sanction to post-sanction

monitoring, including delegation of authority. The appraisal note put up before the approving

authority has been standardized. SIDBI has delegated approval of credit lines to committees

established at various levels, depending upon the exposure to the applicant MFI. All appraisals

for loans over Rs 100 million (US$2.2 million) are finalized at SFMC‘s head office. There is also

an established system of post-sanction reporting to the next-higher authority. Loan appraisal also

includes capacity-assessment-cum-rating of MFIs through external professional agencies, risk

assessment by the Risk Management Department of SIDBI (for MFIs with exposure in excess of

Rs 250 million, US$5.5 million), and pre-sanction visits.

Monitoring end use of funds: As per the extant procedure, loan installments disbursed to MFIs

are kept in a separate no-lien dedicated MFI bank account, and its utilization is monitored at least

quarterly. As a risk-mitigation measure, tranched disbursements are made. Delegation of powers

for sanctioning disbursements as well as varying or relaxing the terms and conditions of the

sanction have been defined. Monitoring end use and recommending further release of funds is

done by a PAC at each MFI, with at least one member from SIDBI on the committee, and a

detailed list of beneficiaries is obtained from the MFIs (this list is certified by the MFI‘s statutory

auditor). SFMC officials make end-use visits to a sample of beneficiaries and physically verify

their activities/end use of funds. A Utilization Certificate (UC) from the MFI‘s chartered

accountant certifying the end use of SIDBI‘s loan is also obtained. All MFIs need to submit

periodic progress reports, while larger MFIs also submit a cash flow statement and receivables

report. This existing and ongoing system will be used for the Bank project to provide the

necessary information and fiduciary assurance over the end use of funds. It will be ensured that

all the MFIs funded through the Bank project will provide a separate, detailed, audited UC for

the use of these funds (the minimum content of the UC will be standardized), and the SFMC

officials will visit a sample of beneficiaries and verify the end use of Bank funds.

FM arrangements at the MFI (Subproject) Level

An assessment of compliance of MFIs with the Bank‘s OP 10.02 requirements was undertaken

through examining a sample of MFIs. The review included assessment of SFMC‘s methodology

to appraise the FM arrangements of applicant MFIs, identifying the associated risks, agreeing on

a plan of action to mitigate these, and following up on their implementation, so that the MFIs are

able to provide adequate financial information, including evidence of end use of funds.

The key FM eligibility criteria for participation of MFIs in SIDBI‘s lending programs, as

provided in the Credit Manual, include that the MFI maintains a satisfactory and transparent

accounting, MIS, and internal audit system, and it has its accounts audited by an external auditor

85

annually or is willing to adopt such practices with SIDBI assistance. SIDBI also requires the

MFIs to maintain a separate accounting and monitoring system and competent and adequate

staffing for proper appraisal and intensive supervision for their microfinancing business. SFMC

examines various FM aspects, including internal control systems (and related oversight

arrangements) of the applicant MFIs through pre-sanction visits, capacity assessment-cum-rating

reports, and so forth. SFMC requires that the FM risks identified are documented in a Detailed

Appraisal Note; the appraising office is also required to obtain an undertaking from the MFI that

the identified weaknesses will be satisfactorily addressed as per discussions/strategy agreed.

Follow-up on these is required to be done either by the PAC or SIDBI‘s nominee director on the

board of the MFI (whenever appointed) and SIDBI‘s operational staff during monitoring visits

and while processing disbursements. The FM review of sample MFIs indicated that while basic

systems are in place, there are weak areas, especially in internal controls and audit, that require

improvement. Although SIDBI‘s guidelines elaborate the procedures for assessment of FM

systems and associated risks in MFIs and follow-up, the review indicates some gaps. The review

brought out instances where a specific remedial plan for mitigating the FM risks in MFIs was not

apparent or not agreed with the MFI, the progress of agreed actions (as included in the special

conditions) was not documented, or there was slippage in the MFI FM system over time. SIDBI

agrees to further strengthen their system of having a specific action plan for mitigating critical

FM risks agreed with the MFI and follow up.

Minimum eligibility criteria: IBRD/IDA funds will be provided to MFIs that meet the eligibility

criteria as detailed in the OM, including minimum rating as prescribed. The minimum access

criteria (detailed criteria is given in annex 4), from an FM perspective and agreed with SIDBI,

for MFIs to be funded under the scheme would be that the MFIs have an adequate existing

system of FM, records, and accounts that reflects its operational and financial condition and

includes (i) available audited accounts; (ii) no significant unresolved observations from the

earlier and current audit reports; (iii) existence of an established and defined accounting system

maintained on principles generally accepted in India, and a defined and working internal control

system; (iv) an established system of internal audit;41

and (v) defined and operational fund

tracking and end-use reporting mechanisms (management information system).

Subproject Agreement: SIDBI enters into a Loan Agreement (or an Equity Subscription

Agreement, as the case may be) with the MFI for each facility sanctioned. Standard agreements

have been included in the OM, and these contain provisions from an FM perspective that include

responsibility on the MFI to maintain an adequate FM system (accounting and internal controls),

furnish progress reports and audited financial statements, and appoint FM staff with proper

qualifications and experience. The agreements also provide SIDBI the right to carry out

technical, financial, and legal inspections and examine the records of the MFI. It is agreed with

SIDBI that these clauses in the agreements will not be changed or deleted in cases that have been

included under the project.

41

For existing MFIs with more than three years of operations, an internal audit system will be required. For

relatively new MFIs, if an internal audit system does not exist, a clear time-bound plan to establish this will be

required.

86

Internal Audit

SIDBI‘s Internal Audit Department (IAD) is based at its head office in Lucknow. The IAD,

headed by an executive director,42

has two wings, each under a GM: (i) Operational Audit Wing;

and (ii) Management Audit Wing, including Credit Audit. Four zonal audit cells at Lucknow,

Mumbai, Kolkata, and Chennai are operational. IAD‘s main objective is to ensure that the

operations are carried out in accordance with the laid-down policies and procedures and to make

suggestions for streamlining the operations and suitable modifications in the procedures. IAD

conducts operational audits annually and management audits at one-to-three-year intervals,

covering managerial and supervisory functions and important operational aspects. The

functioning of IAD, including review of audit observations and RBI inspection, is overseen by

the Audit Committee of the Board.

An Internal Audit Manual is in use and is periodically revised (last updated December 2008).

With the growth in microfinance business, a specific internal audit checklist for this business

area has been developed and implemented, covering the following areas: application forms,

compliance with KYC norms, pre-sanction and appraisal, letter of intent/documentation/security

creation, post-sanction, disbursement, follow-up and monitoring, non-performing assets (NPA)

management, housekeeping, general accounts, and other issues.

A standard audit report format (for operational audits) has also been developed that, among other

things, requires reporting of issues relating to sanction, loan documentation/security creation, and

disbursement. It requires reporting separately on closed/rejected loans; revenue leakage; asset

quality/overdue/NPA management; and recovery performance, including follow-up and

monitoring, fraud cases, checking of rating/pricing, position of compliance with RBI inspection

reports and statutory audit reports, and other operational matters. Each observation is classified

as ―Major‖ and ―Other.‖ In addition, a rating module for SMFBs has also been developed

whereby the SMFBs will be rated on credit risk, operational risk and compliance, business

strategy, and branch management.

Compliance with audit findings is monitored at all levels and corrective action taken by the

audited branch. An executive summary of audit findings with action taken is presented by the

IAD to the executive director and deputy managing director. Key audit observations and status of

compliance are also reported to the Audit Committee, and those with a fraud angle are also

referred to the Vigilance Department of SIDBI.

The IAD would also audit the Bank project as part of its responsibility, under SIDBIs extant

procedures. For the SMFBs, the microfinance checklists and report template will be used. These

reports, along with the other relevant operational audit reports/and management audit reports,

will be shared with the Bank during implementation support missions. The IAD will specifically

review the sub-loans/equity investment to MFIs by SIDBI and other expenditure claimed under

the project to provide assurance on SIDBI‘s compliance with the project OM. The IAD will audit

the project and ensure that agreed operational, accounting, payment, and procurement procedures

42

The executive director is not on the board of SIDBI. As per the relevant office order, the executive director reports

to the chairman of the board and is in charge of vigilance, internal audit, and planning and budgeting.

87

are followed in implementation of the project and will also make recommendations for

addressing any systemic issues, if identified.

External Audit

The accounts of SIDBI are audited by auditors (chartered accountant firms) appointed from the

panel maintained by the RBI for a maximum period of four years. SIDBI is also covered under

regulatory supervision by RBI that includes annual financial inspection of SIDBI. The annual

financial statements, along with the report of the board of SIDBI, form part of the annual report

of SIDBI.

The project financial statements will be audited by independent auditors acceptable to the Bank

in accordance with standards on auditing generally accepted in India. Given that it is likely that

there may be significant upfront disbursements, including retroactive financing, it is proposed

that in the initial two years of the project (after effectiveness), half-yearly project audit reports

will be submitted, which will provide timely assurance on the use of funds and an opportunity

for timely midcourse correction, if required. The project audit report for the first half-year of the

financial year (April–September) will be submitted by December 31, and that for the second half

(October–March) by June 30. Entity audit reports will be submitted annually within six months

of the close of the financial year. After the initial two years, annual project audit reports will be

submitted along with the entity audit report by September 30.

The audited project financial statements (consisting of a Statement of Sources and Application of

Funds and a Reconciliation Statement) will also separately identify each component under the

project and will be accompanied by certified IUFRs submitted by SIDBI. The statutory audit of

the Bank project will be conducted under Terms of Reference (ToR) agreed between SIDBI and

the Bank. The ToR will require the auditors to provide their professional opinion on the true and

fair view of the financial statements and additionally provide their professional opinion on (i)

adequacy of the project accounting and internal control systems, (ii) adequacy of documentation

maintained for the project transactions to support claims to the Bank, (iii) eligibility of

expenditures incurred for Bank financing, (iv) end use of funds by undertaking a detailed review

of the loans advanced/equity investments made by SIDBI to/in MFIs; and (v) whether the

procurement under the project has been undertaken as per agreed norms/Bank guidelines. The

auditors will also submit a Management Letter with each audit report.

Table 7.3 summarizes the audit reports that will be monitored in the Bank‘s Audit Reports

Compliance System (ARCS).

88

Table 7.3: Audit Reports

Agency

Audit Report Auditor Due Date

SIDBI Annual Entity Audit Report SIDBI‘s statutory auditors

September 30 of

each year

SIDBI Half-Yearly Audit Report of the

Project Financial Statements, during

the first two years of the project:

- for the half year April–September

- for the half year October–March

Independent auditors

acceptable to the Bank

December 31

June 30

Annual Audit Report of the Project

Financial Statements for each financial

year after the initial two years of the

project

September 30

Department of

Economic

Affairs

Special Account Comptroller &

Auditor General of

India

September 30

Retroactive Financing

Retroactive financing will be available as per Bank guidelines. For retroactive financing,

SIDBI/SFMC will submit a separate stand-alone audited IUFR certifying the actual expenditure

incurred on the Bank project. The audit will be conducted in accordance with the ToRs agreed

for the audit of the project financial statements. SIDBI will ensure and certify that the due

diligence of the MFIs included in the retroactive financing has been done in terms of OP 10.02,

and that the MFIs have met the minimum access criteria for eligibility for obtaining finance from

SIDBI before funds are released to them. This will also be certified by the project external

auditors.

FM Supervision Plan

The project would need a high degree of supervision during the initial stages of implementation,

particularly in terms of application of agreed FM arrangements and compliance with the project

OM. During implementation support missions, the Bank will review a sample of MFI cases

included under the project and the internal audit reports relevant to the microfinance business.

FM Disclosure

The IBRD/IDA funds received by SIDBI will be separately disclosed in the schedule on

―Borrowings‖ to SIDBI‘s balance sheet and the ―Resources Management‖ section in SIDBI‘s

annual report. The amount and type of facilities (loan, equity) under the project will be shown in

a table in the chapter on microcredit in the annual report of SIDBI. The project audit report will

also have a separate statement or schedule listing and certifying all the loans/equity out of the

Bank funds, and an assurance that these have been financed exclusively through the Bank funds

and that no other funds have been received by SIDBI for creating all or part of these assets. In

addition, it has been agreed that the project audit report will be posted on the external website of

SIDBI.

89

Annex 8: Procurement Arrangements

India: Scaling Up Sustainable and Responsible Microfinance Project

A. General

1. Procurement of all goods, works, and services will be carried out in accordance with the

World Bank‘s Guidelines: Procurement under IBRD Loans and IDA Credits dated May 2004,

revised October 2006 (Procurement Guidelines); Guidelines: Selection and Employment of

Consultants by World Bank Borrowers dated May 2004, revised October 2006 (Consultancy

Guidelines); and the agreed procedures described in the Legal Agreements.

2. There are three components in the proposed project: Component 1 for Scaling Up Funding

Support for MFIs by contributing equity/quasi-equity and debt (including long-term debt) to

MFIs; Component 2 for Strengthening Responsible Finance; and Component 3 for Capacity

Building and Monitoring, including undertaking an impact evaluation. A brief overview of the

various items and services to be procured under these components are described in table 8.1.

Table 8.1: Major Procurement Activities by Project Components

Component Major Procurement Activities and Items

Component 1 : Scaling

Up Funding Support for

MFIs

Microfinance fund of US$289.5 million (about 90% of the

provision) will be administered as equity/quasi-equity and loans to

MFIs. Under this component, as the instruments used are loans and

equity, application of procurement guidelines (under provisions of

paragraph 3.12 of the Procurement Guidelines) will be limited to

procurement to be carried out by microfinance beneficiaries

financed out of the proceeds of the loans received from MFIs.

MFIs will be using this fund for lending to microfinance clients who

are typically organized as joint liability or Self Help Groups (SHGs)

in poor and under-served areas. The average size of loan given by

the MFIs shows the values range from Rs 5,000 (US$110) to Rs

250,000 (US$5,500). Loans are typically given to SHGs, which an

average have 10 to 15 members, mostly women. Procurement by the

individual members would be based on established private sector or

commercial practices that are acceptable to the Bank (under

provisions of paragraph 3.12 of the Procurement Guidelines).

Component 2:

Strengthening

Responsible Finance.

Proceeds from this component will be used for strengthening a

responsible finance agenda, which will include establishing an

information platform and support to a Lenders‘ Forum.

Component 3: Capacity

Building and

Monitoring

i. Office equipment, including information technology (IT)/MIS

equipment (desktop and laptop computers, printers, servers,

software, global information services [GIS] packages, scanners,

uninterrupted power supply [UPS], photocopiers, fax machines,

local area network [LAN], wide area network [WAN], and so forth),

communication aids such as multimedia projectors, audiovisual

90

Component Major Procurement Activities and Items

equipment, digital and video cameras, mobile units

ii. Non-consultancy support service and vehicle for hire

iii. Miscellaneous field equipment and apparatus

iv. Proprietary software, journals, publications, training manuals

v. Consultancy services for audits, MIS package development and

maintenance, and so forth

vi. Developing market support mechanisms, consultancy services

for various studies, monitoring and evaluation, impact assessments,

training programs, institutional development activities, and so forth

3. While the volume of amount disbursed and number of MFIs are high, our review of the

average size of loan given by the MFIs shows the values are very small, from Rs 5,000 (US$110)

to Rs 250,000 (US$5,500). Loans are typically given to SHGs, which on average have 10 to 15

members, mostly women. Analysis of purposes for which the loans are taken shows mainly

livelihoods activities— petty trade, tailoring, livestock, and microenterprises—and in some

instances education and other consumption purposes.

4. Under Component 1, procurement by members of the SHGs/microfinance clients is expected

to be undertaken in a prudent manner because this will amount to using the proceeds of a loan on

which the beneficiary will also pay interest. Coupled with the fact that the outcome of the

procurement is for private income/asset generation for livelihoods purposes of the borrower, it is

in the borrower‘s interest to ensure that procurement is carried out on commercial practices

following the most economical and efficient manner and considering value for money. Thus, all

procurement to be carried out by microfinance beneficiaries and to be financed out of the

proceeds of the loans received from MFIs may be carried out under paragraph 3.12 of the

Procurement Guidelines in accordance with established private sector or commercial practices

acceptable to the Bank. Reliance would be placed on the significant vertical accountability

mechanisms that exist—thorough checks undertaken by MFIs‘ operational staff and their internal

audit/control team members through external audits and checks, including random checks

undertaken on a sample basis by SIDBI—as well as on horizontal accountability mechanisms

driven by the microfinance clients where internal group-level processes provide an additional

oversight on the use of funds and their recovery. The audit and checks undertaken by SIDBI for

verification of expenditure and assets and, at the MFI level, the use of the microfinance sector's

code of fair practices, which includes a section on a grievance/complaint-redressal mechanism,

will also be used for informed progress review during supervision of the project. In addition,

efforts planned under Component 2 for enhancing transparency and governance will also be

developing a responsible finance agenda for mitigating fiduciary risks.

5. Under Component 1, loans above value Rs 250,000 (US$5,000) to be offered to individual

microfinance clients against a single application are not envisaged. In the event the project

requires to extend loans to microcredit entities or microenterprises above value Rs 250,000

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(US$5,000), appropriate procurement arrangements based on community procurement principles

will be agreed with the World Bank.

6. For undertaking procurement under Components 2 and 3, to be financed by the Credit,

different procurement methods for goods, consultant selection methods, the need for

prequalification, if any applicable, estimated costs, prior review requirements, and time frame are

agreed between the borrower and the Bank in the Procurement Plan. The Procurement Plan will

be updated at least annually or as required to reflect the actual project implementation needs and

improvements in institutional capacity.

B. Assessment of the agencies’ capacity to implement and oversee procurement

7. SIDBI draws from the strengths and lessons learned from the SME Project, and the

procurement regime in the erstwhile project has developed adequate systems and processes

within all levels to meet Bank requirements in this regard. The project had achieved more than

95 percent of physical and financial targets within the time period. SIDBI, with its long-standing

association in working with the World Bank and development partners like DFID, has created

adequate procurement capacity within the organization for handling goods, consultancy, and

services procurement. Based on the assessment of previous project implementation and the

actions proposed above, it is assessed that the project has appropriate procurement capacity to

handle the project procurement. It has been agreed that for all procurement activities under this

project, the procurement capacity at SIDBI for the SME Project will be utilized and SIDBI's

procurement specialist for the SME Project would provide the required inputs to the

microfinance department as needed.

8. For procurement oversight and supervision of SIDBI‘s own operations under the project as

well as the operations being undertaken by the MFIs, SIDBI‘s internal control measures carried

out by its IAD and supervised by the ACB will be used. The IAD undertakes both audits of

operations and comprehensive audits. A comprehensive audit includes all operational and

nonoperational areas, including administration, premises, human resources, and procurement. An

audit of operations includes operational transactions under direct and indirect credit, with focus

on adherence to systems, processes, guidelines and AML guidelines, operational and credit risk,

and so forth. An audit of operations is undertaken at an interval of twelve months and covers

MFIs at the field level.

9. In addition, SIDBI‘s oversight arrangements include post-disbursement checks on the assets

purchased, which review if there was any kind of misappropriation or diversion of funds by the

end user from its intended use.

Perceived Risks and Mitigation Measures:

10. Procurement risk in this project has been rated as low. This rating takes into account the

internal controls of SIDBI while sanctioning a loan. The main procurement risks that can be

perceived at this stage, based on the macro-environment in which public FM functions in the

country, are (i) normal fiduciary risks of transparency and fairness in the procurement of goods,

works, and consultant services; (ii) misuse and waste in decentralized procurement undertaken

by SHGs because of limited supervision and oversight capacity within the project; (iii)

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inadequate recordkeeping; and (iv) lack of an operating grievance/complaint-monitoring system,

appropriate dispute resolution procedures, and established system of public disclosure of

information on procurement actions. Some of the specific mitigation measures proposed are

detailed in table 8.2.

Table 8.2: Procurement Risk Mitigation Action Plan

Description of risk Rating of

risk Mitigation measures Rating of

residual risk

Procurement will be involved only in

Component 2, Strengthening

Responsible Finance, and in

Component 3, Implementation and

Monitoring. Though the amounts will

be limited under these components,

procurement of goods, works, and

consultant services at SIDBI and

MFIs has normal fiduciary risks of

economy, efficiency (and timeliness),

transparency, and fairness.

Moderate Dedicated procurement unit

in SIDBI will carry out all

procurement under the

project.

Appropriate thresholds, as per

other ongoing projects with

SIDBI, will be established for

various methods to be used.

Supervision will be carried

out periodically and prior and

post review plans will be

developed and adhered to

ensure procurement meets all

required standards of the

project.

Low

Procurement by individual members

of SHGs receiving on-lending from

MFIs will be akin to private

procurement by individuals. Evidence

from community-based procurement

by SHGs in livelihoods projects

shows procedures-driven

arrangements for shopping for loans

worth US$100–US$3,000 is not

feasible in mostly ―one-street towns

and rural areas.‖ However,

possibilities of not utilizing the loan

taken by SHG members remain a risk.

Moderate Project preparations phase

would ensure significant

vertical accountability

mechanisms exist—thorough

checks undertaken by MFIs'

operational staff and their

internal audit/control team

members, through external

audits and checks, including

random checks undertaken on

a sample basis by SIDBI—as

well as horizontal

accountability mechanisms

driven by the microfinance

clients where internal group-

level processes provide an

additional oversight on the

use of funds and their

recovery. The post-

disbursement audit and

checks undertaken by SIDBI

for verification of expenditure

and assets and, at the MFI

Low

93

Description of risk Rating of

risk

Mitigation measures Rating of

residual risk

level, the use of the

microfinance sector's code of

fair practices, which includes

a section on a

grievance/complaint-redressal

mechanism will also be used

for informed progress review

during supervision of the

project.

11. Grievance redressal and complaints-handling arrangements: The grievance redressal and

complaints-handling arrangements will include procedures for user‘s access to register

complaints, which will be published and notified through various media. Arrangements will

include a dedicated telephone at SIDBI‘s office; computerized system for filing complaints by

anyone; investigation by a subcommittee; and reporting to a high-level committee for follow-up,

actions, and response to the complainant. Complaints will be segregated in order of gravity, and

senior officers may be asked to process serious cases and report in a given time frame. During

supervision missions, regular review of progress in handling complaints will be undertaken. All

guidelines and documentation, including bidding instructions, will carry the details of the

complaints management system. The project will be subject to all provisions as outlined in the

RTI Act.

C. Methods of Procurement

12. Tables 8.3 and 8.4 show the methods and value thresholds of procurement that will be used

for procurement under the project.

Table 8.3: Procurement of Goods and Works by SIDBI

Expenditure

Category

Value

(Threshold)

per Contract

Procurement Method Contracts Subject

to Prior

Review/Post

Review

Goods, raw

materials,

equipment,

works, and so

forth

Up to

US$30,000

National Shopping: Through shopping

(after inviting a minimum of three

quotations in response to written

invitation) from known sources of supply

Direct Contracting in case of proprietary

items

Directorate General of Supplies and

Disposals: Rate contracts can be used

without further competition, provided the

manufacturer or an authorized dealer with

specific authority who has the rate

Post review by the

World Bank

94

Expenditure

Category

Value

(Threshold)

per Contract

Procurement Method Contracts Subject

to Prior

Review/Post

Review

contract is directly contracted.

US$30,000 to

US$500,000 National Competitive Bidding (NCB):

Conditions: Only the model bidding

documents for NCB agreed with the GoI

Task Force and as amended from time to

time shall be used for bidding.

Invitations to bid shall be advertised in at

least one widely circulated national daily

newspaper, at least 30 days prior to the

deadline for the submission of bids.

No special preference will be accorded to

any bidder either for price or for other

terms and conditions when competing

with foreign bidders, state-owned

enterprises, small-scale enterprises, or

enterprises from any given state.

Except with the prior concurrence of the

Bank, there shall be no negotiation of

price with the bidders, even with the

lowest evaluated bidder.

Extension of bid validity shall not be

allowed without the prior concurrence of

the Bank (i) for the first request for

extension, if it is longer than four weeks;

and (ii) for all subsequent requests for

extension, irrespective of the period (such

concurrence will be considered by the

Bank only in cases of force majeure and

circumstances beyond the control of the

purchaser/employer).

Rebidding shall not be carried out without

the prior concurrence of the Bank. The

system of rejecting bids outside a

predetermined margin or bracket of prices

shall not be used in the project.

Rate contracts entered into by the

Directorate General of Supplies and

Disposals will not be acceptable as a

substitute for NCB procedures. Such

contracts will be acceptable, however, for

any procurement under shopping

First two contracts to

be prior reviewed by

the World Bank,

irrespective of value

95

Expenditure

Category

Value

(Threshold)

per Contract

Procurement Method Contracts Subject

to Prior

Review/Post

Review

procedures.

Two or three envelop system will not be

used.

More than

US$500,000 International Competitive Bidding

(ICB)

Prior review by the

World Bank

Table 8.4: Procurement of Services by SIDBI

Expenditure

Category

Value (Threshold)

per Contract

Procurement

Method

Contracts Subject to Prior

Review/Post Review

Services

for research and

evaluation

contracts,

professional

services, training,

workshops and

fellowships, and so

forth

Contracts estimated to

cost less than or equal

to US$150,000

equivalent

Contracts estimated to

cost more than

US$150,000

Consultant

qualification services

(CQS)/ least-cost

selection (LCS)of

firms /fixed-budget

selection (FBS)

and/or quality and

cost-based selection

(QCBS)

QCBS: Up to

US$500,000,

short list may consist

entirely of national

consultants

Prior review by the Bank of

all institutional contracts

above value US$200,000 and

all individual contracts above

value US$50,000

All single-source requests

will be subject to prior

review, irrespective of value.

Notes:

1. All contracts not covered under prior review will be subject to post review award/review during

supervision missions/review by consultants to be appointed by the Bank.

2. The thresholds will be periodically reviewed and revised as needed during project implementation

based on forthcoming actions and client capacity.

D. Review Requirements

13. Post review: A sample of 10 percent of all contracts issued annually by the SIDBI Project

Office under Components 2 and 3 will be subjected to post review by Bank staff or appointed

consultants.

E. Procurement Plan

14. For procurement under Components 2 and 3 at the SIDBI Project Office, a list of project

procurement requirements and a Procurement Plan for the initial 18 months has been prepared

and agreed. The plan was reviewed during negotiations and the final plan, incorporating

96

comments provided and describing the procurement actions and basis for the methods to be

applied to procurement to be carried out at the central level, has been agreed during negotiations.

The agreed plan will be available in the project website and in the Bank‘s external website.

Annual Procurement Plans shall be prepared at the beginning of each year to reflect the actual

project implementation needs for that year and shall be reviewed and agreed by the Bank. The

Procurement Plan will be updated in agreement with the Bank, as required, to reflect the actual

project implementation needs and improvements in institutional capacity.

15. Timely notification of bidding opportunities is essential in competitive bidding. For projects

that include ICB/consultancies, the borrower is required to prepare and submit to the Bank a

draft General Procurement Notice. The Bank will arrange for its publication in United Nations

Development Business online (UNDB online) and in the Development Gateway’s dgMarket. The

notice shall contain information concerning the borrower (or prospective borrower); amount and

purpose of the loan; scope of procurement; the name, telephone (or fax) number, and address of

the borrower‘s agency responsible for procurement; and the address of the website where

specific procurement notices will be posted. If known, the scheduled date for availability of

prequalification or bidding documents should be indicated. The related prequalification or

bidding documents, as the case may be, shall not be released to the public earlier than the date of

publication of the General Procurement Notice.

F. Frequency of Procurement Supervision

16. At least two supervision missions a year is recommended. In addition to supervisions

missions, the Bank will also carry out an annual ex post review of procurement that does not fall

under the prior review threshold.

G. Details of the Procurement Arrangements Involving International Competition

17. Goods and works: No procurement of goods and works in excess of the ICB threshold level

is envisaged under this project.

18. Consultancy services: The short list for consultancies estimated to cost US$500,000 or less

may consist entirely of national consultants in terms of paragraph 2.7 of the Consultancy

Guidelines.

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Annex 9: Economic and Financial Analysis

India: Scaling Up Sustainable and Responsible Microfinance Project

Economic Analysis

This project is expected to provide significant economic benefits. The project will provide

needed financing to MFIs, particularly patient forms of capital that will allow MFIs to invest in

long-term growth. As MFIs increase outreach, more of the poor will have access to financial

services that will allow them to invest in microenterprises in activities such as agriculture and

livestock, handicrafts, retail, services, and transport. A strong microfinance sector contributes to

improved productive capacity and thus poverty alleviation through increased income for the

poor. An extensive study conducted by SIDBI involving 25 MFIs and more than 3,200 sample

households highlights the multiple positive benefits of microfinance in India. Among its findings

was that poor households with access to microcredit increased income by 69 percent over seven

years, while those without microcredit increased income by 31 percent.

The benefits of increasing the credit portfolios and capacities of MFIs reach beyond improved

income for the poor. Indeed, microfinance provides more economic opportunities for low-

income households, leading to sustainable livelihoods and the ability to reduce vulnerability and

better manage risks. There is also a strong gender development component as approximately 95

percent of microfinance borrowers in India are women. Women who access microcredit have

reported increased social status and a higher rate of personal and joint ownership of assets. MFI

expansion will also support businesses, both MFIs and microenterprises that are owned and

managed by Indians, providing increased employment opportunities.

Various entities will gain from the project in different ways. These benefits especially include

the following:

SIDBI: Increased capacity to act as the apex institution for the microfinance sector,

ability to expand initiatives to increase MFI capacity and geographic outreach

Microfinance providers: Continued access to reliable sources of funding, expansion of

loan portfolios and geographic outreach, increased profits, increased product offerings,

more technical capacity, more patient capital to invest in long-term growth, crowding in

of equity and quasi-equity investors

Recipients of microfinance services: Increased access to more affordable loans with

decreased reliance on expensive moneylenders, higher enterprise returns, increased

access to valuable non-lending financial services (insurance, savings, and so forth)

Households: Increased income, reduced vulnerability, women empowerment

Government: Increased tax revenue from regulated financial institutions

The project seeks to provide Indian MFIs with the increased ability to access appropriate funding

so the above benefits may be realized. As the sector continues to grow rapidly, MFIs require

ever-increasing amounts of capital. In particular, it is widely recognized that the sector is in need

of more patient forms of capital, especially equity and quasi-equity instruments, that will

decrease dependence on commercial debt and reduce high levels of leverage. Equity instruments

will also provide funding for the equity gap created by new capital adequacy rules, whereby

ratios must increase from 10 percent to 15 percent by April 2011.

98

While large equity investments have recently been made in the sector, these have focused solely

on the largest and most developed MFIs, despite the universal need. The project will focus on

supporting MFIs of all sizes, an area of strength for SIDBI that has provided funding for a wide

variety of providers. A particular emphasis will be placed on crowding in investors by increasing

capacity and transparency of MFIs that do not currently attract equity investments. For larger

MFIs that do attract investors, the project may serve to provide for the capital adequacy gap as

well as fund specific expansions into under-served geographies.

Financial Analysis

SIDBI

An extensive review of SIDBI was undertaken to determine its compliance with eligibility

criteria under OP 8.30 and OP 10.02. The review concluded that SIDBI met the following

criteria and qualified to act as a conduit for relending World Bank funds to the Indian

microfinance sector:

Adequate profitability, capital adequacy, and asset quality and liquidity in accordance

with accounting and auditing principles acceptable to the Bank

Acceptable levels of loan collections

Appropriate capacity, including staffing for sub-project appraisal and implementation

Adequate managerial autonomy and commercially oriented governance

Appropriate prudential policies, administrative structure, and business procedures

SIDBI was established to function as the apex institution for promotion, financing, and

development of industries in the small-scale sector, later expanding its coverage across the

MSME sector. In 1999, the SFMC was established to provide customized loan, grant, and equity

financing to partner MFIs. SFMC has consistently supported capacity building and training to

increase MFI sustainability. Though its main business line remains the funding of commercial

banks and state industrial development corporations to increase the flow of credit to SMEs, it has

steadily increased funding to the microfinance sector with the aim of playing an even greater role

there. SIDBI currently funds 130 MFIs, from the largest to medium and small institutions that do

not often receive as much investor attention.

Based on the review, SIDBI was found to have adequate organization and institutional capacity

and quality staff (its governance arrangements and risk management systems are described in

annex 6 and 7).

Financially, SIDBI shows a sound capital base with comfortable liquidity and adequate long-

term resources. It has posted satisfactory profitability, though across-the-board wage increases in

the last year increased operational expenses and caused returns to be slightly lower than in 2008.

The CRAR stands at a high 34.2 percent and nonperforming loans (NPL) are quite low. SIDBI

has recently made strong efforts to bring down NPLs, and these efforts have paid off

significantly, with only 0.1 percent of loans currently classified as nonperforming. There is an

adequate provision cover of 19 percent. The tables below highlight SIDBI‘s financial

99

performance, also showing an increasing commitment to the microfinance sector in terms of both

loan portfolio and number of MFI partners.

Table 9.1: Summary Balance Sheet (in billions of Rs)

2009 2008 2007

Amount % Amount % Amount %

ASSETS

Cash 8.22 2% 16.14 7% 4.46 2%

Investments 17.70 5% 12.23 5% 33.81 17%

Loans & Advances 308.80 89% 199.77 84% 151.45 77%

Of which, loans to MFIs 21.37 9.50 5.48

Fixed Assets 2.13 1% 1.85 1% 1.86 1%

Other Assets 9.06 3% 6.76 3% 6.63 3%

TOTAL 345.91 100% 236.74 100% 198.21 100%

LIABILITIES AND EQUITY

Bonds & Debentures 35.25 10% 53.99 23% 64.63 33%

Deposits 74.37 21% 29.25 12% 16.90 9%

Borrowings 141.05 41% 65.53 28% 27.75 14%

Other Liabilities &

Provisions 39.24 11% 35.37 15% 37.51 19%

Total Net Worth 55.99 16% 52.60 22% 51.41 26%

Paid-up Capital 4.50 4.50 4.50

Reserve Fund & Surplus 51.49 48.10 46.91

TOTAL 345.91 100% 236.74 100% 198.21 100%

Table 9.2: Summary Income Statement (in billions of Rs) 2009 2008 2007

Interest Income from Loans and

Advances 17.25 14.58 9.72

Interest Income from Investments 0.61 0.35 1.44

Interest Expenses (10.37) (8.73) (5.84)

Net Interest Income 7.49 6.20 5.31

Profit on Sale of Investments 0.31 1.30 0.51

Other Income 0.29 0.16 0.20

Extraordinary Income 2.36 0.00 0.00

Operating Expenditures (2.05) (1.49) (1.43)

Other Expenditures (0.11) (0.11) (0.10)

Profit before Tax 8.29 6.06 4.50

Tax (3.50) (1.26) (1.60)

Profit after Tax 4.79 4.80 2.89

Table 9.3: Key Indicators and Ratios

2009 2008 2007

No. of Partner MFIs 131 104 92

Net Income/Average Assets (ROA) 1.64% 2.21% 1.44%

Net Income/Equity (ROE) 8.56% 9.12% 5.63%

100

Average Cost of Funds 5.19% 6.76% 5.32%

Gross NPL (billion Rs) 0.32 2.99 5.20

Gross NPL/Gross Loans 0.10% 1.47% 3.32%

Loan-Loss Provision (billion Rs) 0.06 2.50 4.98

Provision Cover 19% 83.60% 95.80%

Microfinance Providers

Starting from a small base, the Indian microfinance sector has grown rapidly over the last

decade. India now hosts some of the world‘s largest microfinance providers, with seven MFIs

reaching more than 500,000 clients each. As MFIs grew, national commercial banks began

lending to them, viewing them as a viable investment for priority-sector lending funds. The

majority of large MFIs transformed into for-profit NBFCs, commercializing operations and

offering standardized microcredit products. Indian MFIs have become some of the most efficient

in the world as a result of competition and reliance on commercial debt rather than grants. They

have been able to keep down operating expenses, especially in staff wages. This is because India

has a large pool of qualified labor to draw from, something that many countries lack.

Table 9.4: Overall Outreach and Loan Portfolio

2009 2008 2007

Amount %

Change Amount

%

Change Amount

%

Change

Microfinance Borrowers

(millions) 22.6 60.3% 14.1 40.4% 10.0 53.0%

Outstanding Loans

(billions of Rs) 117.0 95.0% 59.5 72.0% 34.6 68.8%

A review of Indian MFIs reveals a largely commercially viable sector. All sizes of MFIs have

been able to access commercial debt, and the sector relies much less on grants than most others.

Profitability levels are satisfactory, and portfolio at risk is very low. Differences exist across

MFIs of different sizes, with larger institutions performing generally better as they take

advantage of economies of scale and have more years of experience. Lenders have been more

willing to extend funds to large MFIs during the current global financial crisis, and the equity

investors who have appeared on the scene have invested only in the largest and most developed

institutions. Here, again, is where SIDBI can play a role as it has years of experience in building

capacity and extending finance to all sizes of MFIs.

As there are hundreds of MFIs in India, it is relatively difficult to provide an extensive analysis

of all institutions. However, data gathered by Sa-Dhan and MixMarket allow for comparison of

performance according to MFI size. For the figures in table 9.5, Tier 1 MFIs have more than

250,000 borrowers, Tier 2s have 50,000–250,000 borrowers, and Tier 3s have fewer than 50,000

borrowers. Medians presented give a good overall picture of MFI operations. The largest MFIs

have the highest return on assets (ROA) and return on equity (ROE) as well as the lowest

portfolio at risk, although the medium and small institutions also perform rather well.

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Table 9.5: Median Indicators for MFIs, by Tier

TIER 1 TIER 2 TIER 3

Active Borrowers 468,459 81,042 4,315

Loan Portfolio (million US$) 97.3 8.8 0.3

Yield on Portfolio 26.80% 25.40% 17.40%

Total Assets (million US$) 111.1 10.2 2.2

Total Equity (million US$) 10.4 1.8 0.4

Debt-to-Equity Ratio 7.81 5.68 7.86

ROA 3.68% 1.74% 1.97%

ROE 21.62% 14.72% 14.29%

Provision for NPL/NPA 0.07% 0.38% 0.57%

Portfolio at Risk > 30 days 0.34% 0.74% 0.41%

The extensive review of SIDBI was accompanied by a detailed analysis, including on-site

discussions and review, of three MFIs: BASIX (Tier 1), Bandhan (Tier 1), and BSS (Tier 2).

Further, a desk analysis of a sample of other MFIs was also conducted. In all cases, standards of

risk management, operational practices, profitability, capital adequacy, and liquidity (select key

ratios are presented in table 9.6) were sufficient to meet the criteria under OP 8.30 and OP 10.02.

This does not mean that all MFIs in the diverse sector would meet these requirements. MFIs face

many challenges, including client over-indebtedness, hiring and retaining qualified staff, and

high reliance on commercial debt, that can affect growth and financial performance. However,

the good reviews of the three MFIs do indicate that many MFIs are certainly capable of properly

managing potential funds provided by SIDBI.

Table 9.6: Key Ratios* of a Sample of MFIs Reviewed during Preparation

Top/Sample MFI Exposures CAR ROA OTRR PAR

SKS Micro Finance

29% 3.68% 99% >60 days 0.28%

Spandana Sphoorty Financial 22.7% 6.89% N.A. >60 days 0.9%

Share Microfin

21.38% 5.53% 99% >90 days 0.59%

Bandhan Financial Services 18.63% 4.08% 99.88% >30 days 0.11%

Asmitha Micro Finance 10.37% 4.08% 99.45% >60 days 0.52%

Initiatives for Women

Development Foundation

6.18% N.A. 99.10% >30 days 0.42%

Bhartiya Samrudhi Finance 18.86% 1.9% 98.4% >30 days 1.2%

BSS Micro Finance 16.40% 5.72% 97.78% >1 day 2.52% *Ratios pertain to FY2009.

102

Annex 10: Safeguard Policy Issues

India: Scaling Up Sustainable and Responsible Microfinance Project

This annex provides an overview of the safeguard issues and the safeguards management process

to be adopted for the project with relevant institutional mechanisms. The annex is prepared based

on the proposed project activities and the current microfinance portfolio of SIDBI.

Environment

Microfinance activities and environmental issues: SIDBI‘s proposed on-lending to MFIs under

the project will support microenterprise activities and cottage industries that are environmentally

benign. These typically include embroidery, mat making, tailoring, wool knitting, handloom

weaving, rope making, carpentry work, handicrafts, general stores, and vegetable vending. The

activities require very small size of investments and do not require environmental regulatory

clearances. Some of the activities—albeit very limited—include household-based activities such

as packaging inflammable materials, household dying, and so forth. Such activities, if necessary

care is not taken, could pose EHS issues.

World Bank safeguard policies: The project is classified as Category FI, and considering the

potential EHS issues, though very limited, the World Bank operation policy on Environmental

Assessment (OP 4.01) is triggered. Institutionalizing the environmental impact assessment and

environmental management measures through a safeguards framework under the project would

not be practical, however, because of the vast spread and very small size of investments (on

average less than US$200). These issues therefore will be addressed through an ELA ineligible

for SIDBI‘s on-lending to MFIs under the project. The ELA in table 10.1 is based on (i) a review

of the range of activities currently under the microfinance portfolio of SIDBI, identifying

activities that have potential to cause EHS impacts; and (ii) activities that are prohibited for

WBG lending, including IFC‘s exclusion list.

Table 10.1: Exclusion List of Activities

Type of Activity

1. Any activities involving conversion of natural habitats/ecologically sensitive areas and/or

damaging to national monuments, nonreplicable cultural properties

2. Production or trade in any product or activity deemed illegal under host country laws or

regulations or international conventions and agreements

3. Production or trade in alcoholic beverages, including country-made liquor

4. Gambling, casinos, and equivalent enterprises

5. Trade in wildlife or wildlife products regulated under the Convention on International

Trade in Endangered Species (CITES)

6. Production or trade in radioactive materials

7. Production or trade in or use of unbounded asbestos fibers

8. Purchase of logging equipment for use in cutting forest

9. Production or trade in pharmaceuticals subject to international phase outs or bans

10. Production or trade in pesticides/herbicides subject to international phase outs or bans

11. Fishing in the marine environment using electric shocks and explosive materials

103

12. Production or activities involving harmful or exploitative forms of forced labor or harmful

child labor

13. Commercial logging operations for use in primary tropical moist forest

14. Production or trade in products containing polychlorinated biphenyls (PCBs)

15. Production or trade in ozone-depleting substances subject to international phase-out

16. Production or trade in wood or other forestry products from unmanaged forests

17. Production, trade, storage, or transport of significant volumes of hazardous chemicals, or

commercial-scale use of hazardous chemicals

18. Production, trade, or processing of products involving tobacco (including beedi)

19. Production, trade, use, or storage of dyeing chemicals and dye intermediaries

20. Production, storage, or packaging of inflammable material

21. Any activities using industrial production processes requiring regulatory clearances from

pollution control boards

22. Goat/sheep rearing dependent on forest resources

Implementation of environmental safeguards: World Bank OP 4.01 requires that the financial

intermediary screens proposed on-lending activities and ensures that sub-borrowers follow

environmental safeguards measures. In line with this requirement, ELA and the process of its

application have been agreed with SIDBI. The ELA will be applied as part of credit appraisal

through a two-stage environmental screening process. The first level of screening will be part of

SIDBI‘s credit appraisal, wherein the MFI‘s microfinance portfolio will be reviewed by credit

officers to determine the nature of activities, and further stipulate an on-lending legal covenant

for application of ELA by the MFI. The second level of screening and application of ELA shall

be followed by the MFIs as part of their appraisal for microfinancing activities under the project.

Such arrangements will be formalized as part of SIDBI‘s on-lending covenants. The application

of the ELA and compliance with the same shall be certified by MFIs on a semiannual basis, and

SIDBI will conduct an annual audit on ELA compliance by MFIs.

Implementation of environmental safeguards has been integrated in the OM for the project. The

environmental safeguards implementation arrangements are depicted in the credit appraisal

process.

Staffing: The proposed implementation of measures to minimize environmental issues is

integrated into the credit appraisal process of the borrower—SIDBI and sub-borrowers—MFIs.

Also the application of ELA to minimize environmental risks is relatively simpler and would not

require specialized skills on environmental management. Considering this, the role of

environmental management in relation to application of ELA will be designated to the existing

credit appraisal officers at SIDBI and MFIs. Further, SIDBI will propagate the ELA among MFIs

engaged under the project through awareness programs. Such initiatives will be integrated as part

of Component 3 of the project.

Social Safeguard Issues

The proposed project will not finance a specific set of pre-identified investments. Funds will be

intermediated to a number of MFIs to microfinance clients. No specific sector has been

identified, and financial intermediaries will undertake on-lending on market principles. No

104

specific social safeguard issues, including those related to OP 4.10 and OP 4.12 and to child

labor, are identified or expected at this stage.

The project mitigates risks and problems arising out of potential social issues such as possible

social exclusion and gender discrimination. Microfinance institutions receiving support from

SIDBI will have to adhere to a nondiscrimination policy, which is already embedded in the loan

sanctioning process. The growth of clients covered and the number of women borrowers will be

tracked as part of the project monitoring activities. In addition the project will undertake an

impact assessment that will, among other things, assess impact on gender equality and

socioeconomic groups. Furthermore, through stakeholder consultations and continued

monitoring of nondiscrimination policies, MFIs will be further sensitized to addressing the needs

of social groups such as scheduled tribes and scheduled castes through the conduct of special

sessions aimed at MFIs.

Through the proposed project, SFMC will allocate resources for impact assessment and

documentation of innovative and good practices in the area of social development. SFMC will

also sensitize and train its staff on issues such as empowerment, social development, and the RTI

Act.

105

Annex 11: Project Preparation and Supervision

India: Scaling Up Sustainable and Responsible Microfinance Project

Planned Actual

PCN review July 9, 2009 July 9, 2009

Initial PID to PIC

Initial ISDS to PIC

Appraisal December 14, 2009 December 15, 2009

Negotiations February 10, 2010 April 23, 2010

Board approval June 1, 2010

Planned date of effectiveness June 30, 2010

Planned date of mid-term review December 31, 2012

Planned closing date June 30, 2015

Key institutions responsible for preparation of the project:

Small Industries Development Bank of India (SIDBI)

Department of Financial Services, Ministry of Finance, Government of India

Bank staff and consultants who worked on the project

Name Title Unit

Niraj Verma Sr. Financial Sector Specialist (TTL) SASPF

Mehnaz Safavian Sr. Economist (TTL) SASPF

Addepalli Ramakrishna Environmental Specialist SASDI

Atul Deshpande Sr. Financial Management Specialist SARFM

Cecile Thioro Niang Economist SASPF

Gennady Pilch Sr. Legal Counsel LEGMS

Gregory Chen South Asia Representative CGAP

Kalesh Kumar Sr. Procurement Specialist SARPS

Kumar Amarendra Narayan Singh Social Development Specialist SASDI

K.R. Ramamoorthy Consultant SASPF

Puneet Kapoor Financial Management Consultant SARFM

Rajni Khanna Senior Economist SASPF

Swapnil Kant Neeraj Microfinance Specialist IFC

Swayamsiddha Mohanty Procurement Specialist SARPS

Sakm Hye Program Assistant SASPF

Sumriti Singh Team Assistant SASPF

Aza Rashid Program Assistant SASPF

Vinod Satpathy Program Assistant SASPF

The peer reviewers were Aurora Ferrari, Senior Private Sector Development Specialist, ECA;

Gautam Ivatury, CGP; Bikki Randhawa, Advisor, FPD.

106

Bank funds expended to date on project preparation:

Bank resources: US$221,000

Trust funds: 0

Total: US$221,000

Estimated approval and supervision costs:

Remaining costs to approval: US$20,000

Estimated annual supervision cost: US$125,000

107

Annex 12: Documents in the Project File

India: Scaling Up Sustainable and Responsible Microfinance Project

ACCESS Development Services. SHG Federations in India—A Perspective. September 2007.

ACCESS Development Services/CARE India. Microfinance Marketplace: A Resource Directory

of Emerging MFIs in India. October 2007.

ACCESS Development Services/The Livelihood School, Dr. Sankar Datta and Vipin Sharma.

State of India’s Livelihoods: The 4P Report. 2008.

Bandhan. Annual Report 2007–2008. 2008.

Bandhan. CUF-THP Program.

Banerjee, Abhijit, Esther Duflo, Rachel Glennerster, and Cynthia Kinnan. ―The Miracle of

Microfinance? Evidence from a Randomized Evaluation.‖ Financial Access Initiative. May

2009.

Berford, Jaclyn. ―Grama Vidiyal Micro Finance Limited (GVMFL) Raises USD 4.25 Million

from MicroVest, Unitus Equity Fund, and Amar Foundation.‖ Microcapital.org. June 25, 2009.

Bhadra, Sagar. ―Microfinance Sector Losing Sheen Due to High Valuations.‖ The Hindu

Business Line. August 18, 2009.

CARE India/Ford Foundation, Prabhu Ghate. MicroFinance in India: A State of the Sector

Report, 2006.

CARE India/Ford Foundation, Prabhu Ghate. MicroFinance in India: A State of the Sector

Report, 2007.

CGAP, Mark Picker, David Porteous, and Sarah Rotman. Banking the Poor via G2P. December

2009.

CGAP, Robert Peck Christen and Mark Flaming. Due Diligence Guidelines for the Review of

Microcredit Loan Portfolios. December 2009.

CGAP, Magada El-Zoghbi and Ande de Montesquiou. Creating Pathways for the Poorest.

December 2009.

CGAP, Magada El-Zoghbi and Barbara Gahwiler. SmartAid for Microfinance Index. December

2009.

CSFI. Microfinance Banana Skins 2009: Confronting Crisis and Change.

108

Intellecap and IFC. Inverting the Pyramid 2008, Indian Microfinance Scaling against the Odds.

2008.

Jain, Ajit, and Caroline Norton. ―Microfinance: Where Do We Stand Today?‖ Microbanking

Bulletin, Spring 2009: 9–12.

Liang, Joyce, Chinatsu Hani, and Alexander Batchvarov. Indian Microfinance—An Investor’s

Perspective. Merrill Lynch. November 18, 2008.

M-CRIL and MIX. India Microfinance Review 2007. December 2007.

M-CRIL. Microfinance Analytics 2009.

Radcliffe, Daniel, and Rati Tripathi. Sharpening the Debate, Assessing Key Constraints in Indian

Micro Credit Regulation. IFMR Centre for Micro Finance. November 2006.

Reille, Xavier, and Chrisoph Kneiding. ―The Impact of the Financial Crisis on Microfinance

Institutions, Results from CGAP‘s March 2009 Opinion Survey.‖ Microbanking Bulletin, Spring

2009: 13–15.

Sa-Dhan. Microfinance and Poverty. 2005.

Sa-Dhan. Sustainable Livelihoods and Microfinance. 2005.

Sa-Dhan. The Bharat Microfinance Report, Quick Data 2008. 2008.

Sa-Dhan. Effective Microfinance Services, Side by Side 2008. 2008.

Sa-Dhan. The Bharat Microfinance Report, Quick Data 2009. 2009.

SIDBI. Assessing Development Impact of Micro Finance Programmes. September 2008.

SIDBI. Annual Report 2007–08.

SIDBI. Annual Report 2008–09.

Srinivasan, N. Microfinance India, State of the Sector Report 2008. Sage Publications.

Srinivasan, N. Microfinance India, State of the Sector Report 2009. Sage Publications.

Thangada, Goda. ―Bellwether Microfinance Fund Invests $480K in Equitas Micro Finance

India.‖ Microcapital.org. June 12, 2009.

Tran, Uyen. ―Incofin of Belgium Invests in Asomi Finance Private Ltd. in India.‖

Microcapital.org. June 16, 2009.

109

World Bank – South Asia Finance and Private Sector Development Unit. Small & Medium

Enterprise Financing and Development Project PAD. October 27, 2004.

World Bank/CGAP. A Survey of Microfinance in South Asia. Published by MIX January 2006.

World Bank, Joanna Ledgerwood and Vistoria White. Transforming Microfinance Institutions—

Providing Full Financial Services to the Poor. 2006.

World Bank. Microfinance in South Asia: Toward Financial Inclusion for the Poor. December

2006.

World Bank. – South Asia Finance and Private Sector Development Unit. Banking Sector

Support Loan Project Program Document. August 21, 2009.

World Bank – South Asia Finance and Private Sector Development Unit. Small & Medium

Enterprise Financing and Development Project Additional Financing Project Paper. February

20, 2009.

World Bank – South Asia Finance and Private Sector Development Unit. Strengthening Rural

Credit Cooperatives Project PAD. May 31, 2007.

World Bank. (a) Management Letter and Aide Memoire re: Preparation Mission from May 4 to

11, 2009. June 11, 2009.

(b) Project Concept Note. June 2009.

(c) Management Letter and Aide Memoire re: Pre-Appraisal Mission from July 27

to August 7, 2009. August 25, 2009.

(d) Management Letter and Aide Memoire re: Appraisal Mission from December

15 to 18, 2009. December 29, 2009.

Yee Chong, Chinq. ―CEO of Aavishkaar India Micro Venture Capital Fund Vineet Rai Expects

Merger and Consolidation of Indian Microfinance Institutions to Increase.‖ Microcapital.org.

August 12, 2009.

Yee Chong, Chinq. ―Is the Microfinance Sector Losing Its Appeal to Investors as a Result of

High Valuations?‖ Microcapital.org. August 19, 2009.

110

Annex 13: Statement of Loans and Credits

India: Scaling Up Sustainable and Responsible Microfinance Project

Original Amount in US$ Millions

Difference between

expected and actual

disbursements

Project ID FY Purpose IBRD IDA SF GEF Cancel. Undisb. Orig. Frm. Rev‘d

P096021 2010 AP Road Sector Project 320.00 0.00 0.00 0.00 0.00 304.20 -15.00 0.00

P101650 2010 A. P. RWSS 0.00 150.00 0.00 0.00 0.00 131.23 -15.00 0.00

P102549 2010 Tech Engr Educ Quality Improvement

II

0.00 300.00 0.00 0.00 0.00 286.00 0.00 0.00

P102771 2010 IIFCL - India Infras Finance Company Ltd

1,195.00 0.00 0.00 0.00 0.00 1,192.01 0.00 0.00

P110051 2010 Haryana Power System Improv Project 330.00 0.00 0.00 0.00 0.00 302.21 -26.97 0.00

P110371 2010 Sustainable Urban Transport Project 105.23 0.00 0.00 0.00 0.00 105.23 0.00 0.00

P071250 2010 Andhra Pradesh Municipal Development

300.00 0.00 0.00 0.00 0.00 279.25 -20.00 0.00

P116020 2010 Banking Sector Support Loan 2,000.00 0.00 0.00 0.00 0.00 1,995.00 0.00 0.00

P115566 2010 POWERGRID V 1,000.00 0.00 0.00 0.00 0.00 988.00 -12.00 0.00

P094360 2009 National VBD Control&Polio

Eradication

0.00 521.00 0.00 0.00 0.00 404.69 43.35 0.00

P096023 2009 Orissa State Roads 250.00 0.00 0.00 0.00 0.00 235.36 1.74 0.00

P100101 2009 Coal-Fired Generation Rehabilitation 180.00 0.00 0.00 0.00 0.00 179.55 13.50 0.00

P093478 2009 Orissa Rural Livelihoods Project 0.00 82.40 0.00 0.00 0.00 73.46 3.82 0.00

P100735 2009 Orissa Community Tank Management Project

56.00 56.00 0.00 0.00 0.00 103.57 0.97 0.00

P102331 2009 MPDPIP-II 0.00 100.00 0.00 0.00 0.00 87.66 -13.56 0.00

P112033 2009 UP Sodic III 0.00 197.00 0.00 0.00 0.00 192.60 -3.18 0.00

P101653 2008 Power System Development Project IV 1,000.00 0.00 0.00 0.00 0.00 374.68 -146.32 41.68

P102547 2008 Elementary Education (SSA II) 0.00 1,350.00 0.00 0.00 0.00 740.48 -142.49 0.00

P095114 2008 Rampur Hydropower Project 400.00 0.00 0.00 0.00 0.00 290.82 49.32 0.00

P100789 2007 AP Community Tank Management Project

94.50 94.50 0.00 0.00 0.00 170.77 51.54 0.00

P078539 2007 TB II 0.00 170.00 0.00 0.00 0.00 90.69 -16.76 0.00

P096019 2007 HP State Roads Project 220.00 0.00 0.00 0.00 0.00 195.63 60.98 0.00

P083187 2007 Uttaranchal RWSS 0.00 120.00 0.00 0.00 0.00 100.92 62.78 0.00

P099047 2007 Vocational Training India 0.00 280.00 0.00 0.00 0.00 193.85 25.70 0.00

P071160 2007 Karnataka Health Systems 0.00 141.83 0.00 0.00 0.00 67.63 -3.57 0.00

P078538 2007 Third National HIV/AIDS Control

Project

0.00 250.00 0.00 0.00 0.07 166.51 136.93 0.00

P090768 2007 TN IAM WARM 335.00 150.00 0.00 0.00 0.00 366.69 118.58 0.00

P090764 2007 Bihar Rural Livelihoods Project 0.00 63.00 0.00 0.00 0.00 53.09 -2.69 0.00

P090592 2007 Punjab Rural Water Supply & Sanitation

0.00 154.00 0.00 0.00 0.00 134.93 103.54 0.00

P090585 2007 Punjab State Roads Project 250.00 0.00 0.00 0.00 0.00 135.79 19.84 0.00

P075060 2007 RCH II 0.00 360.00 0.00 0.00 0.00 208.83 121.91 0.00

P102768 2007 Stren India's Rural Credit Coops 300.00 300.00 0.00 0.00 0.00 235.75 145.23 0.00

P078832 2006 Karnataka Panchayats Strengthening Proj

0.00 120.00 0.00 0.00 0.00 59.59 -48.15 0.00

111

P079675 2006 Karn Municipal Reform 216.00 0.00 0.00 0.00 0.00 168.05 107.05 0.00

P079708 2006 TN Empwr & Pov Reduction 0.00 120.00 0.00 0.00 0.00 57.66 30.13 0.00

P086414 2006 Power System Development Project III 400.00 0.00 0.00 0.00 0.00 14.72 -55.28 0.00

P092735 2006 NAIP 0.00 200.00 0.00 0.00 0.00 154.89 62.86 0.00

P093720 2006 Mid-Himalayan (HP) Watersheds 0.00 60.00 0.00 0.00 0.00 28.60 8.25 0.00

P083780 2006 TN Urban III 300.00 0.00 0.00 0.00 0.00 167.70 118.45 7.10

P073651 2005 DISEASE SURVEILLANCE 0.00 68.00 0.00 0.00 0.35 48.87 43.89 0.00

P084632 2005 Hydrology II 104.98 0.00 0.00 0.00 0.00 80.56 74.25 54.94

P073370 2005 Madhya Pradesh Water Sector Restructurin

394.02 0.00 0.00 0.00 6.62 264.12 232.55 0.00

P094513 2005 India Tsunami ERC 0.00 465.00 0.00 0.00 0.00 367.82 365.22 -29.76

P077977 2005 Rural Roads Project 99.50 300.00 0.00 0.00 0.00 70.49 61.95 0.00

P084790 2005 MAHAR WSIP 325.00 0.00 0.00 0.00 0.00 195.61 150.61 0.00

P077856 2005 Lucknow-Muzaffarpur National Highway

620.00 0.00 0.00 0.00 0.00 147.28 107.28 0.00

P086518 2005 SME Financing & Development 520.00 0.00 0.00 0.00 0.00 248.03 -150.97 -50.97

P075058 2005 TN HEALTH SYSTEMS 0.00 110.83 0.00 0.00 20.06 7.12 22.50 -0.39

P084792 2005 Assam Agric Competitiveness 0.00 154.00 0.00 0.00 0.00 56.14 49.11 0.00

P050655 2004 RAJASTHAN HEALTH SYSTEMS

DEVELOPMENT

0.00 89.00 0.00 0.00 0.00 33.45 29.30 0.01

P078550 2004 Uttar Wtrshed 0.00 69.62 0.00 0.00 0.00 23.65 1.04 0.00

P082510 2004 Karnataka UWS Improvement Project 39.50 0.00 0.00 0.00 0.00 6.76 6.76 0.00

P071272 2003 AP RURAL POV REDUCTION 0.00 315.03 0.00 0.00 0.00 86.56 -96.13 -31.13

P050649 2003 TN ROADS 398.70 0.00 0.00 0.00 0.00 74.50 23.80 0.00

P067606 2003 UP ROADS 488.00 0.00 0.00 0.00 0.00 74.95 74.95 0.00

P050647 2002 UP WSRP 0.00 149.20 0.00 0.00 40.11 45.42 57.14 0.00

P050653 2002 KARNATAKA RWSS II 0.00 151.60 0.00 0.00 15.04 12.65 0.41 0.00

P050668 2002 MUMBAI URBAN TRANSPORT

PROJECT

463.00 79.00 0.00 0.00 0.00 180.05 167.51 180.51

P040610 2002 RAJ WSRP 0.00 159.00 0.00 0.00 25.84 52.75 21.79 0.00

P069889 2002 MIZORAM ROADS 0.00 78.00 0.00 0.00 0.00 2.69 -26.91 -2.94

P071033 2002 KARN Tank Mgmt 32.00 130.90 0.00 0.00 25.07 107.54 47.01 -6.37

P072539 2002 KERALA STATE TRANSPORT 255.00 0.00 0.00 0.00 0.00 70.73 70.73 0.00

Total: 12,991.43 7,658.91 0.00 0.00 133.16 13,296.03 2,099.29 162.68

112

India

STATEMENT OF IFC‘s

Held and Disbursed Portfolio

In Millions of US Dollars

Committed Disbursed

IFC IFC

FY Approval Company Loan Equity Quasi Partic. Loan Equity Quasi Partic.

2005 ADPCL 39.50 7.00 0.00 0.00 0.00 0.00 0.00 0.00

2006 AHEL 0.00 5.08 0.00 0.00 0.00 5.08 0.00 0.00

2005 AP Paper Mills 35.00 5.00 0.00 0.00 25.00 5.00 0.00 0.00

2005 APIDC Biotech 0.00 4.00 0.00 0.00 0.00 2.01 0.00 0.00

2002 ATL 13.81 0.00 0.00 9.36 13.81 0.00 0.00 9.36

2003 ATL 1.00 0.00 0.00 0.00 0.68 0.00 0.00 0.00

2005 ATL 9.39 0.00 0.00 0.00 0.00 0.00 0.00 0.00

2006 Atul Ltd 16.77 0.00 0.00 0.00 0.00 0.00 0.00 0.00

2003 BHF 10.30 0.00 10.30 0.00 10.30 0.00 10.30 0.00

2004 BILT 0.00 0.00 15.00 0.00 0.00 0.00 15.00 0.00

2001 BTVL 0.43 3.98 0.00 0.00 0.43 3.98 0.00 0.00

2003 Balrampur 10.52 0.00 0.00 0.00 10.52 0.00 0.00 0.00

2001 Basix Ltd. 0.00 0.98 0.00 0.00 0.00 0.98 0.00 0.00

2005 Bharat Biotech 0.00 0.00 4.50 0.00 0.00 0.00 3.30 0.00

1984 Bihar Sponge 5.70 0.00 0.00 0.00 5.70 0.00 0.00 0.00

2003 CCIL 1.50 0.00 0.00 0.00 0.59 0.00 0.00 0.00

2006 CCIL 7.00 2.00 0.00 12.40 7.00 2.00 0.00 12.40

1990 CESC 4.61 0.00 0.00 0.00 4.61 0.00 0.00 0.00

1992 CESC 6.55 0.00 0.00 14.59 6.55 0.00 0.00 14.59

2004 CGL 14.38 0.00 0.00 0.00 7.38 0.00 0.00 0.00

2004 CMScomputers 0.00 10.00 2.50 0.00 0.00 0.00 0.00 0.00

2002 COSMO 2.50 0.00 0.00 0.00 2.50 0.00 0.00 0.00

2005 COSMO 0.00 3.73 0.00 0.00 0.00 3.73 0.00 0.00

2006 Chennai Water 24.78 0.00 0.00 0.00 0.00 0.00 0.00 0.00

2003 DQEL 0.00 1.50 1.50 0.00 0.00 1.50 1.50 0.00

2005 DSCL 30.00 0.00 0.00 0.00 30.00 0.00 0.00 0.00

2006 DSCL 15.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

2005 Dabur 0.00 14.09 0.00 0.00 0.00 14.09 0.00 0.00

2003 Dewan 8.68 0.00 0.00 0.00 8.68 0.00 0.00 0.00

2006 Federal Bank 0.00 28.06 0.00 0.00 0.00 23.99 0.00 0.00

2001 GTF Fact 0.00 1.20 0.00 0.00 0.00 1.20 0.00 0.00

2006 GTF Fact 0.00 0.00 0.99 0.00 0.00 0.00 0.99 0.00

1994 GVK 0.00 4.83 0.00 0.00 0.00 4.83 0.00 0.00

2003 HDFC 100.00 0.00 0.00 100.00 100.00 0.00 0.00 100.00

1998 IAAF 0.00 0.47 0.00 0.00 0.00 0.30 0.00 0.00

2006 IAL 0.00 9.79 0.00 0.00 0.00 7.70 0.00 0.00

1998 IDFC 0.00 10.82 0.00 0.00 0.00 10.82 0.00 0.00

2005 IDFC 50.00 0.00 0.00 100.00 50.00 0.00 0.00 100.00

IHDC 6.94 0.00 0.00 0.00 0.00 0.00 0.00 0.00

2006 IHDC 7.90 0.00 0.00 0.00 0.00 0.00 0.00 0.00

113

2006 Indecomm 0.00 2.57 0.00 0.00 0.00 2.57 0.00 0.00

1996 India Direct Fnd 0.00 1.10 0.00 0.00 0.00 0.66 0.00 0.00

2001 Indian Seamless 6.00 0.00 0.00 0.00 6.00 0.00 0.00 0.00

2006 JK Paper 15.00 7.62 0.00 0.00 0.00 7.38 0.00 0.00

2005 K Mahindra INDIA 22.00 0.00 0.00 0.00 22.00 0.00 0.00 0.00

2005 KPIT 11.00 2.50 0.00 0.00 8.00 2.50 0.00 0.00

2003 L&T 50.00 0.00 0.00 0.00 50.00 0.00 0.00 0.00

2006 LGB 14.21 4.82 0.00 0.00 0.00 4.82 0.00 0.00

2006 Lok Fund 0.00 2.00 0.00 0.00 0.00 0.00 0.00 0.00

2002 MMFSL 7.89 0.00 7.51 0.00 7.89 0.00 7.51 0.00

2003 MSSL 0.00 2.29 0.00 0.00 0.00 2.20 0.00 0.00

2001 MahInfra 0.00 10.00 0.00 0.00 0.00 0.79 0.00 0.00

Montalvo 0.00 3.00 0.00 0.00 0.00 1.08 0.00 0.00

1996 Moser Baer 0.00 0.82 0.00 0.00 0.00 0.82 0.00 0.00

1999 Moser Baer 0.00 8.74 0.00 0.00 0.00 8.74 0.00 0.00

2000 Moser Baer 12.75 10.54 0.00 0.00 12.75 10.54 0.00 0.00

Nevis 0.00 4.00 0.00 0.00 0.00 4.00 0.00 0.00

2003 NewPath 0.00 9.31 0.00 0.00 0.00 8.31 0.00 0.00

2004 NewPath 0.00 2.79 0.00 0.00 0.00 2.49 0.00 0.00

2003 Niko Resources 24.44 0.00 0.00 0.00 24.44 0.00 0.00 0.00

2001 Orchid 0.00 0.73 0.00 0.00 0.00 0.73 0.00 0.00

1997 Owens Corning 5.92 0.00 0.00 0.00 5.92 0.00 0.00 0.00

2006 PSL Limited 15.00 4.74 0.00 0.00 0.00 4.54 0.00 0.00

2004 Powerlinks 72.98 0.00 0.00 0.00 64.16 0.00 0.00 0.00

2004 RAK India 20.00 0.00 0.00 0.00 20.00 0.00 0.00 0.00

1995 Rain Calcining 0.00 2.29 0.00 0.00 0.00 2.29 0.00 0.00

2004 Rain Calcining 10.00 0.00 0.00 0.00 10.00 0.00 0.00 0.00

2005 Ramky 3.74 10.28 0.00 0.00 0.00 0.00 0.00 0.00

2005 Ruchi Soya 0.00 9.27 0.00 0.00 0.00 6.77 0.00 0.00

2001 SBI 50.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

1997 SREI 3.21 0.00 0.00 0.00 3.21 0.00 0.00 0.00

2000 SREI 6.50 0.00 0.00 0.00 6.50 0.00 0.00 0.00

1995 Sara Fund 0.00 3.43 0.00 0.00 0.00 3.43 0.00 0.00

2004 SeaLion 4.40 0.00 0.00 0.00 4.40 0.00 0.00 0.00

2001 Spryance 0.00 1.86 0.00 0.00 0.00 1.86 0.00 0.00

2003 Spryance 0.00 0.93 0.00 0.00 0.00 0.93 0.00 0.00

2004 Sundaram Finance 42.93 0.00 0.00 0.00 42.93 0.00 0.00 0.00

2000 Sundaram Home 0.00 2.18 0.00 0.00 0.00 2.18 0.00 0.00

2002 Sundaram Home 6.71 0.00 0.00 0.00 6.71 0.00 0.00 0.00

1998 TCW/ICICI 0.00 0.80 0.00 0.00 0.00 0.80 0.00 0.00

2005 TISCO 100.00 0.00 0.00 300.00 0.00 0.00 0.00 0.00

2004 UPL 15.45 0.00 0.00 0.00 15.45 0.00 0.00 0.00

1996 United Riceland 5.63 0.00 0.00 0.00 5.63 0.00 0.00 0.00

2005 United Riceland 8.50 0.00 0.00 0.00 5.00 0.00 0.00 0.00

2002 Usha Martin 0.00 0.72 0.00 0.00 0.00 0.72 0.00 0.00

2001 Vysya Bank 0.00 3.66 0.00 0.00 0.00 3.66 0.00 0.00

2005 Vysya Bank 0.00 3.51 0.00 0.00 0.00 3.51 0.00 0.00

1997 WIV 0.00 0.37 0.00 0.00 0.00 0.37 0.00 0.00

1997 Walden-Mgt India 0.00 0.01 0.00 0.00 0.00 0.01 0.00 0.00

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2006 iLabs Fund II 0.00 20.00 0.00 0.00 0.00 0.00 0.00 0.00

Total portfolio: 956.52 249.41 42.30 536.35 604.74 175.91 38.60 236.35

Approvals Pending Commitment

FY Approval Company Loan Equity Quasi Partic.

2004 CGL 0.01 0.00 0.00 0.00

2000 APCL 0.01 0.00 0.00 0.00

2006 Atul Ltd 0.00 0.01 0.00 0.00

2001 Vysya Bank 0.00 0.00 0.00 0.00

2006 Federal Bank 0.01 0.00 0.00 0.00

2001 GI Wind Farms 0.01 0.00 0.00 0.00

2004 Ocean Sparkle 0.00 0.00 0.00 0.00

2005 Allain Duhangan 0.00 0.00 0.00 0.00

Total pending commitment: 0.04 0.01 0.00 0.00

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Annex 14: Country at a Glance

India: Scaling Up Sustainable and Responsible Microfinance Project

116