DOCUMENT RESUME AC 012 993 Interagency Training Catalog of ... · DOCUMENT RESUME. AC 012 993. Interagency Training Catalog of Courses, 1972-1973. Civil Service Commission, Washington,

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INSTITUTION

REPORT NOPUB DATENOTEAVAILABLE FROM

DOCUMENT RESUME

AC 012 993

Interagency Training Catalog of Courses,1972-1973.Civil Service Commission, Washington, D.C. Bureau ofTraining.CSC-Pam-T-9Jul 72310p.Superintendent of Documents, U.S. Government PrintingOffice, Washington, D.C. 20402 (Stock No. 0600-0643,$1.50)

EDRS PRICE MF-$0.65 HC- $13.16DESCRIPTORS Catalogs; City Government; *Educational Programs;

Federal Government; *Federal Programs; GovernmentEmployees; Guides; Professional Continuing Education;*Program Descriptions; State Government

ABSTRACTTraining programs offered by various Federal agencies

for Federal, State and local government employees are compiled inthis catalog. Designed primarily for employees in the Washington,D.C. area, the catalog is divided into Open Interagency courses andLimited Interagency courses. Interagency courses are listed by majorcategory such as Automatic Data Processing or Labor Relations. Eachcourse is described, and information is given about who may attendand how to make nominations. Limited Interagency training courses arelisted by agency. The catalog also contains an alphabetical listingof courses which can be used for upward mobility programs for lowerlevel employees.. (RS)

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U S DEPARTMENT OF HEALTH.EDUCATION 8 WELFAREOFFICE OF EDUCATION

THIS DOCUMENT HAS BEEN REPRODUCED EXACTLY AS RECEIVED FROMTHE PERSON OR OR(iANIZATION ORIGINATING IT POINTS OF VIEW OR OPINIDNS STATED DO NOT NECESSARILYREPRESENT OFFICIAL OFFICE OF EDUCATION POSITION OR POLICY

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co4=) INTERAGENCY TRAINING CATALOG

OF COURSES

Pamphlet T-9

U. S. CIVIL SERVICE COMMISSION

BUREAU OF TRAINING

For sale by the Superintendent of Documents, U.S. Government Printing OfficeWashington, D.C. 20902 - Price $1.50

Stock Number 0600-0043

Introduction

The Interagency Training Catalog of Courses contains a varietyof training programs offered by various Federal Agencies. Thesecourses are available to Federal, State and local governmentemployees.

This catalog is intended primarily for clientele in the Wash-ington, D.C. area. Courses are separated into two groups : openinteragency t:sining and limited interagency training. Opencourses are those having no restriction on attendance other thanprerequisite qualifications. Limited courses are designed primarilyfor an agency's own employees but are available to other agencieson a space-available basis.

Every three months a supplement to the catalog is publishedcalled the Interagency Training Courses Calendar. These supple-ments provide lists of courses available for interagency use to beoffered during the quarter. They also include descriptions ofcourses which have been developed subsequent to the issuance ofthe catalog kind provide dates, costs, locations and telephone con-tacts for these new courses as well as for courses describedpreviously in this catalog.

A new feature of this catalog is an alphabetical listing of thevarious courses which can be used for upward mobility programsfor lower level employees. Most of the courses listed are skillsoriented ; however, some of the entries are designed for counselorsand supervisors who work closely with employees in the lowergrade levels The Upward Mobility index starts on page 300.

State and local governments are encouraged to participate inthe various programs now available to them under the Inter-governmental Personnel Act of 1970. A number of courses willbe especially valuable for employees of these governments inmeeting the training needs of their agencies.

The Bureau of Training prepares and distributes a varietyof training resource publications. Agencies are encouraged tocontact their appropriate training office for these documents.Each of the U.S. Civil Service Commission's ten regional trainingoffices and the Central Office, Bureau of Training, Washington,D.C. publish course announcements, calendars, and catalogs. Cen-tral and Regional Office addresses, telephone numbers and areasof jurisdiction are listed in the appendix on page 273.

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Guide For Users

For course dates, prices, locations and contactsrefer toappropriate interagency training courses calendar publishedevery three months by the Bureau of Training, U.S. CivilService Commission.

The format of this catalog is designed to assist users in locatingcourses quickly and easily.

The Table of Contents lists open Interagency Courses underseven (7) major categories:

Automatic Data ProcessingCommunications and Office SkillsGeneral ManagementLabor RelationsManagement SciencesPersonnel ManagementOther Specialized Courses

Each of these 7 categories contains sub-headings and a list ofall courses.

The Limited Interagency Training courses are listed byagency.

To facilitate locating individual courses easily they are alpha-betically listed in the Index. In addition they are cross-referencedwhen they are related to more than one subject. An example isExecutive Seminar in ADP, listed also as ADP, ExecutiveSeminar in.

An additional aid in locating sections of the Catalog quickly isprovided on the reverse cover. This refers the reader to markedsections of this publication.

How To Make NominationsOPEN INTERAGENCY COURSES

U.S. Civil Service Commission

CSC nomination forms (Optional Form 37) should be sub-mitted in quadruplicate by authorized Federal agency repre-sentative to the appropriate training center.State and local government agencies, and internationalorganizations should submit a letter from an authorizedofficial including the following information:

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(1) Title and date of coarse,(2) Name, address, position title, and brief description

of duties, and(3) Office address to which the bili should be forwarded.

Other Agencies

Specific nomination procedures for all courses presented byagencies other than the U.S. Civil Service Commission arelisted in the course description under the sub-heading HowTo Make Nominations.

LIMITED INTERAGENCY COURSES

Specific nomination procedures are listed for each agency.

Sources

AADP Management Training

CenterBureau of TrainingU.S. Civil Service Commission1900 E Street N.W.Washington, D.C. 20415Phone (202) 632-5650

BCommunications & Office Skills

Training CenterBureau of TrainingU.S. Civil Service Commission1900 E Street N.W.Washington, D.C. 20415Phone (202) 632-6353

C

General Management TrainingCenter

Bureau of TrainingU.S. Civil Service Commission1900 E Street N.W.Washington, D.C. 20415Phone (202) 632-5562

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Labor Relations Training CenterBureau of TrainingU.S. Civil Service Commission1900 E Street N.W.Washington, D.C. 20415Phone (202) 632-4410

E

Management Sciences TrainingCenter


F

Personnel Management TrainingCenter


TABLE OF CONTENTS

PageINTRODUCTION

iiiGUIDE FOR USERSHOW TO MAKE NOMINATIONSSOURCES

viOPEN INTERAGENCY COURSES ixAUTOMATIC DATA PROCESSING ixADP User Education

1Computer Operations and Technical Assistant 26Computer Specialist 29

COMMUNICATIONS AND OFFICE SKILLS 45Communications 46Office Skills

60Skills Development65

GENERAL MANAGEMENT71Executive73

Legal, Legislative and Civil Rights 88Management 98Management Intern 105Supervision

112LABOR RELATIONS

123General Series 124Specialty Workshop Series 127

MANAGEMENT SCIENCES 133Accounting, Auditing and Budgeting 135Contracting, Procurement, Inventory

and Supply Management 156Information Systems and Quantitative Techniques 168Program .and Management Analysis 182

PERSONNEL MANAGEMENT 195Employee Development and Training 197Employee Relations 206Equal Employment Opportunity 214General Personnel Management 220Position Management 225Staffing 229Upward Mobility 235

OTHER SPECIALIZED COURSES 237LIMITED INTERAGENCY COURSES 257APPENDIX

273U.S. CIVIL SERVICE COMMISSION TRAINING CENTERS 273INDEX

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OPEN INTERAGENCY COURSES

Automatic Data Processing

PageADP USER EDUCATION 1

INTRODUCTORY COURSES 1Executive Seminar/Workshop Series in ADP 1Executive Seminar in ADP 1Executive Workshop in ADP Systems Analysis 2Executive Workshop in ADP Programming 2Introduction to ADP, An 3Management Introduction to ADP 4

APPLICATIONS SEMINARS 5ADP Systems Analysis Seminar 5Auditing Security in an ADP Facility 6Auditing Systems Supported by ADP Equipment I 6Auditing Systems Supported by ADP Equipment II 8Auditing Systems Supported by ADP Equipment III 8Auditing Techniques for ADP Systems 9Seminar on ADP and the Law 10Seminar on ADP and Medicine 11Seminar on ADP in Financial Management 12Seminar on ADP in Personnel Management 13Seminar on A DP in Supply Management 14Source Data Automation 14

INFORMATION PROCESSING 15Computer/Microfilm Interfaces 15Computer Typesetting/notocomposition 16Equipment for InformatAn Processing 17Office Information Retrieval 18Seminar on ADP in Technical Information Systems 18Seminar on Library A utomation 19Workshop in Indexing :nd Abstracting for ADP Information

Systems 20Workshop Series on ADP in Library Operations 21

SCIENTIFIC COMPUTING 22Introduction to Analog Simulation 22Introduction to Hybrid Computation 22Introduction to State Variables 23Mathematics for Scientific Computing 24Scientific Computing with Digital Computers 25

COMPUTER OPERATIONS AND TECHNICAL ASSISTANT 26Card Punch Operator 26Computer Operator 26Computer (Programmer) Technician 27Technical Assistant/Data Processing 28

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PageCOMPUTER SPECIALIST 29

COURSES OF GENERAL INTEREST 29Decision Logic Table Workshop 29Seminar in ADP Management and Administration 30Seminar in Advanced Computer Systems Technology 31Seminar in Computer Systems Evaluation and Selection 32

PROGRAMMING 33COBOL Programming Techniques 33FORTRAN Programming Techniques 34Fundamentals of ADP for Computer Specialist Trainees _ _. _ 34Fundamentals of ANS COBOL 36Fundamentals of FORTRAN IV 37Introductory Conversational Computing 38

SYSTEMS ANALYSIS AND DESIGN 39Data Entry/Computer input Survey 39Forms for Automation 39Systems Analysis for Computer Programmers 40Systems Workshop for Computer Specialists 41Workshop/Seminar Series in ADP Systems

Analysis Techniques 42I Statistical Approaches to Data Analysis 43II Computer File Structures and Data Base Design 43III Understanding Operating Systems 43IV Flowcharting Techniques; Documentation 43V Efficient Computer Utilization 43VI Software Considerations in Systems Design 43VII Telecommunications and the Computer 43VIII Techniques for Management and Control

of ADP Projects 43IX System Design Considerations in an

On-line Environment 43X Data Gathering Techniques 43

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ADP User Education

Introductory Courses

EXECUTIVE SEMINAR/WORKSHOP SERIESIN ADP

Civil Service Commission

The Executive Seminar/Workshop Series in ADP consists ofthree modules, each described below. The entire series will beoffered twice a year at the Civil Service Commission, 1900 EStreet, NW.

EXECUTIVE SEMINAR IN ADP


A day seminar (the first of 3 :nodules).

Description

The seminar is designed for executives who have broad responsi-bility for functions which are or soon may be automated. It willprovide an opportunity to obtain information, develop ideas, andexchange views on effective uses of automatic data processing.Topics presented and discussed will focus on matters of concernto top management. Content of the seminar will include: capabili-ties of electronic data processing equipment; feasibility studies;inplementing the decision to automate; effects of electronic dataprocessing systems on organizational structure and various levelsof management; present ADP applications and their results interms of efficiency, effectiveness, and economy; the impact ofADP on the workforce; and the future of ADP in governmentmanagement. This seminar not only provides the basic computerconcepts necessary for the rest of this series, but it can also serveas an appropriate background course for other, more specializedprograms offered by The ADP Management Training Center.

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EXECUTIVE WORKSHOP IN ADP SYSTEMSANALYSIS


A 3-day seminar (the second of 3 modules).

Description

This course is specifically designed for government executivesst!eking a fuller understanding of the basic concepts and tech-niques of ADP systems analysis. The workshop is a highly con-densed, fast-moving course. Participants will learn, by workingin small workshop teams and through class discussion, how anADP systems analyst proceeds from the first step of problemdefinition to the documentation of a new system. The course willdeal primarily with one case study application.

EXECUTIVE WORKSHOP IN ADP PROGRAMMINGCivil Service Commission

A 5-day seminar (the third of 3 modules)

Description

This course is specifically designed for government executiveswho want and need to have a fuller understanding of the basicconcepts and techniques of digital computer programming. Theteaching effort will be directed toward the "doing," by each in-dividual participant, of computer programming. The workshop is ahighly condensed, fast-moving course with most of the availabletime devoted to technical details. The culmination of the week'sactivities will be the writing of two computer programs, onein the BASIC language which will be tested and executed usingtime-shared remote computer terminals, the other in COBOL, tobe compiled and run on batch processing equipment.

Who May Attend

Career executives, GS-14 (or equivalent) and above, are eligiblefor nomination to any module of the Executive Seminar Work-shop Series in ADP. A person planning to attend the workshopswill find it helpful to have a basic understanding of ADP suchas that presented in the Executive Seminar in ADP or a similarprogram.

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How To Hake Nominations

Nominations can be made al. any time to source A. See pagevi. Contact your Training Office for course announcementand/or Quarterly Calendar which provides course dates, cost, andlocation of training course.See nomination procedures on page v.

AN INTRODUCTION TO ADP


A 5-day program to be conducted quarterly at the Civil ServiceCommission, 1900 E Street NW.

Description

This program is designed to provide introductory knowledgeabout the uses and potential of automatic data processing sys-tems. The primary topics include: (a) Capabilities and com-ponents of computers; (b) ADP systems analysis and design;(c) computer programming concepts; (d) ADP conversion plan-ning and control; (e) on-site tour of a computer installation;(f) impact of computer time-sharing; (g) ADP applications;(h) economic and social effects of increasing computer automa-tion; and (i) the future of ADP. The broad implicatiohs ofautomatic data processing will be stressed in conjunction withselected technical aspects of the computer. Lack of prior familar-ity with computer technology will not handicap participants.

Who May Attend

This program is open to all Federal, State and local governmentemployees.

How To Make Nominations

Nominations can be made at any time to source A. See pagevi. Contact your Training Office for course announcementand/or Quarterly Calendar which provides course dates, cost, andlocation of training course.

See nomination procedures on page v.

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MANAGEMENT INTRODUCTION TO ADPCivil Service Commission

A 3.day seminar scheduled approximately every 6 weeks at theCivil Service Commission, 1900 E Street NW.

Description

This seminar is designed to provide a management overview ofthe fundamentals of automatic data processing. It is also therecommended introductory course for participants planning toattend later ADP seminars (in personnel management, employeedevelopment, financial management, the law, supply management,medicine, and technical information systems). The followingtopics will be discussed: (a,) ADP overview ; (b) capabilities andcomponents of computers; (c) introduction to ADP program-ming; (d) planning and preparing for a computer; (e) ADPsystems analysis and design; (f) computer applications; (g)economics of ADP; and (h) computer-related middle manage-ment considerations. Technical aspects of automatic data process-ing will be presented, but only on an introductory level. Lack ofprior participant familiarity with computer technology is as-sumed.

Who May Attend

This program is open to all Federal, State and Local governmentemployees, GS-11 and above or equivalent.


Nominations can be made at any time to source A. See pagevi. Contact your Training Office for course announcementandjor Quarterly Calendar which provides course dates, cost, andlocation of training course.


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Applications Seminars

ADP SYSTEMS ANALYSIS SEMINAR


An 8-week program scheduled three times a year at the CivilService Commission, 1900 F. St. NW.

Description

This seminar is designed for those functional area employees andmanagers who must communicate and work with computer tech-nicians (system analysts and programmers) in developing ADPsystems. Interaction between participants and session leaders isencouraged. Among the subjects to be discussed are: (a) Prin-ciples of ADP: fundamentals of computer programming, com-ponents and capabilities of computers; (b) ADP systems analysisconcepts: the systems development process, problem definition,feasibility studies, data analysis, equipment considerations, man-agement planning and control, systems implementation and opera-tion ; (c) ADP systems and analysis techniques: flowcharting,decision logic tables, forms analysis and design, management-related uses of the computer, i.e. operations research. The stu-dents in this seminar will be expected to exert a considerableamount of individual effort, both during and between the sched-uled sessions. Although this is an introductory program in ADPSystems Analysis, participants will find it most helpful to haveattended Management Introduction to ADP or An Introduction toADP.

Who May Attend

Persons serving in management fields Jr programs at and aboveGS-9 (or equivalent) who are preparing for or are affected byADP systems are eligible for nomination. This course is notintended for ADP trainees (see Fundamentals of ADP for Com-puter Specialist Trainees) or current computer programmers andanalysts (see Systems Analysis for Computer Programmers, Sys-tems Workshop for Computer Specialists, Seminar in AdvancedComputer Systems Technology, or Workshop Series in ADP Sys-tems Analysis Techniques).


Nominations can be made at any time to source A. See pagevi. Contact your Training Office for course announcement

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and/or Quarterly Calendar which provi4es course dates, cost, andlocation of training course.


AUDITING SECURITY IN AN ADP FACILITY

Interagency Auditor Training Center

A 2day course to be given at the Woodmont Building, 6th floor,8120 Woodmont Avenue, Washington, D.C. 20014.

Description

This course is designed for persons who have no prior experiencein the area of ADP as well as those who do have such experience.It reduces the complex task of auditing or reviewing security inthe ADP environment into five logical and workable categories foraudit attention. The approach is common sense and nontechnical.The presentation is designed to actually develop an audit guideover the two-day session.

Who May Attend

This course is recommended for the auditor and audit managerof the GS 9/15 grade level who are responsible for auditingsecurity in an ADP facility.


NominationRegistration for Training, Optional Form 37,should be submitted for each nominee to Registrar, InteragencyAuditor Training Center, Woodmont Building, 6th Floor, 8120Woodmont Avenue, Washington, D.C. 20014, not later than twoweeks prior to the beginning date of the course.

AUDITING SYSTEMS SUPPORTED BY ADPEQUIPMENT I


A 5-day course to be given at the Woodmont Building, 6th Floor,8120 Woodmont Ave., Washington, D.C. 20014.

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Description

This course is the first of a program of three integrated stra-tegically space 5-day courses on Auditing Systems Supported byADP Equipment. The program is designed for the modern auditorwho examines systems which contain or are supported by varyingamounts of ADP equipment. The program emphasizes the needfor obtaining the audit expertise to deal with the new systemsmanagement is employing to accomplish its mission. ADP is keptin its proper perspective, that is, it is a part of the system, butnot the subject of the audit. Enrollees of this first course willobtain new tools made necessary by the presence of ADP equip-ment in systems, a sound basis for practical auditing experiencein the new environment, and a foundation for further specializedtraining in data automation. Coverage includes:

Introduction to System Analysis and DesignADP EquipmentADP TerminologyGrid and Logic Chart PreparationInternal Controls and Audit Trails in an ADP EnvironmentSurvey Techniques and Approaches for AuditorsBasic Auditing Approaches and Techniques

Who May Attend

Course is recommended for selected Government auditors of theGS-9/15 grade level or the equivalent. Enrollees should have aneed for this specific course and should have the ability to masternew subjects quickly.


Nomination-Registration for Training, Optional Form 37, shouldbe submitted for each nominee to Registrar, Interagency AuditorTraining Center, Woodmont Building, 6th Floor, 8120 WoodmontAve., Washington, D.C. 20014 not later than two weeks prior tothe beginning of the course.

AUDITING SYSTEMS SUPPORTED BY ADPEQUIPMENT II

Interagency Auditor Training CenterA 5day course to be given at the Woodmont Building, Gth Floor,8120 Woodmont Ave., Washington, D.C. 20014.

Description

This course is the second of three integrated strategically-spaced5-day courses on Auditing Systems Supported by ADP Equip-ment. This course contains computer programing, computerexercises, and computer-assisted and other audit techniques.Coverage includes:

Elements of Computer ProgrammingComputer ExercisesComputer-Assisted and Other Audit Techniques

Who May Attend

Course is recommended for selected Government auditors whohave a need for this training. It is recommended that enrolleesbe of the GS-9/15 grade level (or the equivalent) and that theyhave completed the course "Auditing Systems Supported by ADPEquipment I" or equivalent.


Nomination-Registration for Training, Optional Form 37, shouldbe submitted for each nominee to Registrar, Interagency AuditorTraining Center, Woodmont Building, 6th Floor, 8120 WoodmontAvenue, Washington, D.C. 20014, not later than two weeks priorto the beginning date of the course.

AUDITING SYSTEMS SUPPORTED BY ADPEQUIPMENT III ("HandsOn" Computer Exercises)

Interagency Auditor Training CenterA 5-day course to be given at the Woodmont Building, 6th Floor,8120 Woodmont Ave., Washington, D.C. 20014.

Description

This seminar is designed to provide auditors with experience andinsight into computer software, systems management, and data

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analysis. "Hand-On" exercises are conducted in a "Real-Time"environment. Due to a scarcity of computers, enrollments will belimited. The coverage includes:

Review of Survey and Audit Approaches of Courses 1 and IIAdditional Audit ApproachesCase Problem on Survey and Audit in Relatively Complex ADP

EnvironmentPreparation and Evaluation of Survey ReportPreparation and Evaluation of Audit Program and Expected Audit

Findings

Who May Attend

Recommended for Accountants and Auditors who have completed"Auditing Systems Supported by ADP Equipment I and II" orequivalent instruction. It is recommended that enrollees be of the0S-9/15 grade level or equivalent.


Nomination-Registration for Training, Optional Form 37, shouldbe submitted for each nominee to Registrar, Woodmont Building,6th Floor, 8120 Woodmont Ave., Washington, D.C. 20014.

AUDITING TECHNIQUES FOR ADP SYSTEMS


A 2-week course offered once a quarter at the Civil ServiceCommission, 1900 E Street NW.

Description

This intensive, fast-moving course provides practical, funda-mental knowledge and training in ADP Auditing Techniques at aminimum cost of training manhours to the participating agencies.This is accomplished by : (a) limiting class size to 20 students toassure individualized instructor guidance in workshops and ex-ercises; (b) distributing a 10-hour home study assignment tostudents in advance of the program; and (c) providing additionalsubject-matter handouts and selected reading material during thecourse to supplement the program and to serve as post-coursereference. The primary objective is to provide practice in theapplication of toils, techniques, and methods which are generallyapplicable to the audit of ADP Systems. The-following subjectswill be among those developed through the' use of lectures, dis-

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cussions, individual and team workshops, and case problems:ADP equipment, flowcharting, and programming (COBOL) ; in-ternal controls and audit trails; and audit techniques and theirapplication.

Who May Attend

Federal, State and local government auditors and internal reviewpersonnel at grade level GS-9 and above (or equivalent) with atleast one year of auditing experience are eligible to attend. Thecourse will also benefit ADP system, analysts, programmers andothers with a need for a working knowledge of audit require-ments in the areas of audit trails and internal controls.




SEMINAR ON ADP AND THE LAW


A 3-day seminar to be conducted twice a year at the Civil ServiceCommission, 1900 E Street NW.

Description

This course will deal with some of the fundamental issues sur-rounding both the use of computers as tools for legal research andoffice administration, and the legal ramifications of computers.Among the topics to be discussed are: (a) legal informationretrieval ; (b) legal office administration computer applications(c) legal liability and automatic data processing; (d) legal pro-tection for computer programs; (e) computers and the invasionof privacy ; and (f) contracting for ADP equipment and services.

Who May Attend

Career government attorneys with an interest in the combinedtopics of computers and the law are eligible for nomination.Some knowledge of ADP, such as that gained through prior at-

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tendance at a session of Management Introduction to ADP, isrecommended.


Nominations can be made to source A. See page vi. Contactyour Training Office for course announcement and/or QuarterlyCalendar which provides course dates, cost, and location of train-ing course.


SEMINAR ON ADP AND MEDICINE


A 3-day seminar to be conducted twice n year at the Civil ServiceCommission, 1900 E Street NW.

Description

The purpose of this seminar is to provide a forum for the pre-sentation and discussion of timely concepts, problems, and solu-tions in medicine and ADP. Additionally, it facilitates the ex-change of information among physicians, educators, researchinvestigators, hospital administrators, and other members of themedical community, with emphasis on those areas in which com-puters and other aids to information processing can play asignificant role.

This seminar is specifically designed for employees who wantand need a broader understanding of the concepts and techniquesof ADP and its relationships to medicine. The seminar is intendedfor the professionals in administration, processing, education,research, clinical medicine and other related areas. In three days,with this general audience, the rigorous treatment of any specificsubject area will not be attempted.

Who Nay Attend

Physicians and hospital administrators employed by agencies aswell as other career government employees with an interest inthese combined topics, are eligible for nomination. Some familiar-ity with ADP, such as that gained through prior attendance at asession of Management Introduction to ADP, is recommended.

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SEMINAR ON ADP IN FINANCIAL MANAGEMENTCivil Service Commission

A 3-day program to be held twice a year at the Civil ServiceCommission, 1900 E Street NW.

Description

This seminar is designed primarily to examine various systemsapproaches in applying ADP to specific financial activities. Thefollowing topics are among those discussed through the use ofcase histories, group discussions, and lectures: (a) growing im-pact of ADP on financial management; (b) computer equipmentcharacteristics and capabilities; (c) current and projected use ofcomputers in the financial management field; (d) problems ofsystems integration, evaluation and control; and (e) feasibilitystudies and the selection of payoff areas.

Who May Attend

Accountants, budget officers, and others in the financial manage-ment field, GS-11 and above or equivalent are eligible for nomina-tion. Prior attendance at a Management Introduction to ADPcourse or equivalent knowledge is recommended.

Hwy To Hake Nominations



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SEMINAR ON ADP IN PERSONNEL MANAGEMENT


A 3day program offered twice a year at the Civil ServiceCommission, 1900 E Street NW.

Description

This seminar is designed to orient the personnel manager to theways in which ADP can support him and to acquaint him withsome of the personnel problems related to computer systems. Thefollowing topics are among those discussed through the use ofcase histories, group discussions, and lectures : (a.) growing im-pact of ADP on personnel management; (b) case studies incomputerized personnel systems; (c) government-wide activitiesrelated to ,:entralized ADP systems and standards; (d) descrip-tion of ADP jobs and their requirements; and (e) managementconsiderations in developing computerized personnel systems.This program will build upon the material presented in the 3-dayManagement Introduction to ADP course.

Who May Attend

Those serving in the personnel field or closely associated withpersonnel administration, GS-11 and above or equivalent, areeligible for nomination. Prior attendance at a Management In-troduction to ADP course or corresponding knowledge is recom-mended.




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SEMINAR ON ADP IN SUPPLY MANAGEMENT


A 3.day program to be held twice a year at the Civil ServiceCommission, 1900 E Street NW.

Description

This seminar is designed primarily to examine various systemsapproaches in applying ADP to specific supply activities. Thefollowing topics are among those discussed through the use ofcase histories, group discussions, and lectures: (a.) growing im-pact of ADP on supply management; (b) computer equipmentcharacteristics and capabilities; (c) current and projected useof computers in the supply management field ; (d) problems ofsystems integration, evaluation and control; and (e) feasibilitystudies and the selection of payoff areas. This program will buildupon the material presented in the 3-day Management Introduc-tion to ADP course.

Who May Attend

Supply officers and others in allied fields, GS-11 and above orequivalent, are eligible for nomination. Prior attendance at aManagement Introduction to ADP course or equivalent knowledgeis recommended.




SOURCE DATA AUTOMATION

General Services Administration

A 5.day workshop scheduled to meet agency demands.

Description

This workshop explores efficient information and data inputdevices, where they are needed, and how to evaluate their po-tential. Emphasis is on the importance and feasibility of captur-ing data in machine language at the first recording or at theearliest practical point in the system.

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Who May Attend .

This workshop is designed to provide guidance for managementanalysts, systems personnel, supervisors and others who arerectly involved in applying source data automation techniques.


Nominations should be submitted through agency employee de-velopment officers to the Workshop Director, National Archivesand Records Services (NRP), General Services Administration,Washington, D.C. 20408, using Optional Form 37, Nominationfor Interagency Training.

Other InformationSpecific dates and locations will be announced. Agencies mayobtain additional information by calling area code 202, 963-4154,or code 13, extension 34154.

Information Processing

COMPUTER/MICROFILM INTERFACES


A 2-day survey course to be conducted quarterly at the CivilService Commission, 1900 E Street NW.

Description

Whether a microfilm system or a computer system is better suitedfor information storage and retrieval is a question that hasplagued the information industry for years. Which is moreefficient? Which is less expensive? The "system" solution pre-sented in this seminar is to use computers and microfilm incombination. In this way, the advantages of one complement theadvantages of the other. In addition to being able to use microfilmand computers together in a systems sense, a number of newdevices now allow direct machine conversion from magnetic tapeto microfilm and from microfilm to magnetic tape and othermachine readable media. This computer/microfilm interface givesa new dimension to the concept of information systems. Thisseminar will provide a balanced view of work now being doneusing computer/microfilm interface and discuss the cost/benefitsof such an approach.

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Who May Attend

Information specialists, computer specialists, systems analysts,librarians, and other Federal, State and local government em-ployees concerned with the possibility of using computers andmicrofilm together, at grade GS-7 and above (or equivalent) areeligible to attend this program. It is desirable for all participantsto have a basic knowledge of operational information systemsand of automatic data processing concepts.


Nominations can be made at any time to source A. See pagevi. Contact your Training Office for course announcementand/or Quarterly Calendar which provides course dates, cost, andlocation of training course.See nomination procedures on page v.

COMPUTER TYPESETTING/PHOTOCOMPOSITIONCivil Service Commission

A 2-day seminar to he conducted quarterly at the Civil ServiceCommission, 1900 E Street NW.

Description

The primary objective of this seminar is to provide a balancedoverview of what is currently being done in the area of computertypesetting and photocomposition. Coverage will include presen-tations from GPO representatives on the Linotron and the MasterTypography Program.

Who May Attend

The seminar is designed for publications officers, printing spe-cialists, information specialists, computer specialists, systemsanalysts, compositors, typesetters, editors and other Federal,State, and local career government employees interested in com-puterized typesetting and photocomposition.

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Nominations can be made at any time to source A. See pagevi. Contact your Training Office for course announcementand/or Quarterly Calendar which provides course dates, cost,and location of training course.


EQUIPMENT FOR INFORMATION PROCESSING


A 3day seminar to be offered three times during each year atthe Civil Service Commission, 1900 E Street NW.

Description

This seminar is designed to familiarize the participants with theuse, performance, characteristics, and selection and evaluation ofsome major classes and types of equipment utilized in the libraryand information environment for processing technical informa-tion. Emphasis will be placed on applications and performanceof the equipment rather than on engineering specifications ofinternal mechanisms.

Who May Attend

The seminar is designed for information specialists, librarians,computer specialists, systems analysts, and other career Federal,State and local government employees who are responsible forthe design or management of technical information systems orthe acquisition of equipment for such purposes.


Nominations can be made at any time to source A. See pagevi. Contact yo,r Training Office for course announcementand/or Quarterly Calendar which provides course dates, cost,and location of training course.


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OFFICE INFORMATION RETRIEVAL


A 5-day workshop scheduled to meet agency demand.

Description

This workshop is designed to show how and under what circum-stances modern information methods and equipment may beapplied to improve dissemination, storage, and retrieval of infor-mation in various areas of the office. Participants are introducedto the techniques and systems in use today and some of thosebeing developed. They are shown how to conduct informationretrieval surveys, how to design and coorainate index systems,and how to select the right system and equipment.

Who May Attend

This workshop is designed to broaden the understanding andskills of management analysts, systems personnel, supervisorsand others who may be directly involved in designing and in-stalling an efficient information retrieval system.


Nominations should be submitted through agency employee de-velopment officers to the Workshop Director, National Archivesand Records Service (NRP), General Services Administration,Washington, D.C. 20408, using Optional Form :37, Nominationfor Interagency Training.

Other Information

Specific dates and locations will be announced. Agencies mayobtain additional information by calling area code 202, 963-4154,or code 13, extension 34154.

SEMINAR ON ADP IN TECHNICAL INFORMATIONSYSTEMS


A 3-day program to be conducted twice a year at the CivilService Commission, 1900 E Street NW.

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4.,^/;',7

Description

This seminar is designed to present an overview of the applica-tions of date processing techniques to various aspects of storageand retrieval of information, and to discuss the important criteriafor the design, analysis and evaluation of an automated technicalinformation system. Attendance at this seminar prepares theindividual for participation in the other information processingcourses offered by the Civil Service Commission.

WI ° May Attend

Information specialists, librarians, archivists, and other Federal,State and local government employees concerned with the storageand retrieval of technical data, GS-9 and above, or equivalent,are eligible for nomination. Prior attendance at a ManagementIntroduction to ADP course or corresponding knowledge is recom-mended.

Now To Make Nominations



SEMINAR ON LIBRARY AUTOMATION


A 3-day seminar to be conducted twice each year at the CivilService Commission, 1900 E Street NW.

Description

This seminar is designed to present an overview of the applica-tions of automatic data procession to the library field, to discussthe role of the librarian in the automation process, and to intro-duce the participants to the concepts and techniques of systemsanalysis and design, data base design and the criteria in evaluat-ing an automation system. Attendance at this seminar preparesthe participants for admission to all other library courses offeredby the Commission.

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Who May Attend

Federal, State and local government library personnel who areinterested in the impact and potential of automatic data process-ing on libraries.




WORKSHOP IN INDEXING AND ABSTRACTINGFOR ADP INFORMATION SYSTEMS


A 3-day workshop to be conducted quarterly at the Civil ServiceCommission, 1900 E Street NW.

Description

This program is designed to acquaint participants with theprocesses of developing indicative and informative abstracts oftechnical documents and selecting appropriate index terms forinformation storage and retrieval of technical citations. Topicsinclude: (a) introduction to information-handling systems; (b)ground rules for indexing and abstracting; (c) examples ofthesaurus-building; (d) state-of-the-art in automatic indexing;(e) budget considerations; (f) controlled vs. free indexing; (g)links and roles; and (11) workshop sessions in both indexing andabstracting.

Who May Attend

Information specialists, librarians, scientists, engineers, computerspecialists and other Federal, State and local government em-ployees with a requirement to learn indexing and abstractingfundamentals are eligible to attend. Persons nominated should beat or above grade level GS-7 or equivalent.

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WORKSHOP SERIES ON ADP IN LIBRARYOPERATIONS


A series of four ADP applicar workshops to be conductedseveral times each year a'r the Civil Service Commission, 1900E Street NW.

Description

Designed for librarians as well as library technicians, this seriesof courses gives practical insight into the automation of each ofthe main operations performed by a government library. Throughcase studies, workshop sessions, and di:. russion periods, partici-pants will gain a meaningful understanding of the total automa-tion process.

Who May Attend

Federal, State and local government employees who supervise orperform a specific function in the operation of a library or infor-mation center. Participants should have a basic knowledge of dataprocessing concepts such as one would gain from an introductorycourse or work experience.




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Scientific Computing

INTRODUCTION TO ANALOG SIMULATIONCivil Service Commission

A 5-day hands-on program offered twice each year.

Description

This one-week lecture-workshop is designed to present the basicconcepts of analog computers as well as the advanced techniquesrequired to solve problems by analog simulation. No prior knowl-edge of analog computers is required.Analog computers will be available for student use throughoutthe week. Each participant will receive a printed set of classnotes to minimize the requirements for extensive note-taking.Upon completion of this program, the participants should havethe capability to handle sophisticated analog problems in theirparticular fields of endeavor.

Who May AttendThis course is directed to practicing engineers, mathematicians,scientists, and others in all levels of government who need toknow how to use analog computers. Nominees must have a mathbackground that includes differential equations. No prior knowl-edge of analog computers is required.




INTRODUCTION TO HYBRID COMPUTATIONCivil Service Commission

A 5-day hands-on program offered annually.

Description

This course serves as an introduction to hybrid techniques em-ploying both the analog computer coupled with a digital computerand the analog computer containing parallel logic. Emphasis will

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be placed on the development of theoretical background ratherthan on the details of software for a particular system. Thecourse will include laboratory experience solving typical problemson hybrid systems. Completion of the course will provide capa-bility for the study of advanced problems on hybrid systems.

Who May Attend

This program is designed to aid those people who encounter prob-lems in science and engineering such as boundary value problems,partial differential equations, systems analysis, optimization, con-trol system design, etc., which are difficult to solve on an analogor digital computer alone and which could best be solved on ahybrid system.




INTRODUCTION TO STATE VARIABLES


A 3-day program offered twice each year.

Description

The concept of State Variables involves the formulEtion of mathe-matical models of physical systems in terms of their mostimportant physical variables. The type of mathematical modelinvolved will depend on the nature of the physical system itselfas well as the types of information sought. For example, linearcontinuous systems may be described by systems of linear ordi-nary differential equations and algebraic equations. The solutionof these systems can be effected through methods of linearalgebra and matrix theory. The advantage of the method is thatit gives an insight as to the interaction and interdependence ofvarious physical variables within large scale systems. The conceptof state together with matrix theory provides a valuable combi-nation for the analysis and synthesis of large scale physicalsystems for which linear continuous models are considered

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adequate. It provides capability for the prior analysis of largesystems and the transformation of the equations into convenientforms for solution on analog and digital computers. Specifictechniques covered include formulation of the model in terms ofits equations of state, decomposition of high-order equations intosystems of first-order equations, handling of large systems ofequations in matrix form, transforming equations into formswhich eliminate derivatives of forcing functions and give con-tributions of individual eigenvalues to overall response.

Who May Attend

This course is directed to practicing engineers, mathematicians,scientists, and others in all levels of government who encounterlarge systems of mathematical equations and have use for tech-niques for ease of solution on electronic computers.

Prerequisite: A degree in science, engineering, or mathematics ora familiarity with mathematics including calculus and differentialequations.




MATHEMATICS FOR SCIENTIFIC COMPUTING


A 5-day program offered twice a year.

Description

This program will teach mathematical techniques necessary todevelop models of physical systems and the various methods ofanalysis available. Emphasis will be on the preparation of prob-lems for solution on analog and digital computers.

Who May Attend

Scientists, engineers, mathematicians, and others who need tolearn mathematical concepts used in scientific computing.

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Dow To Slake Nominations



SCIENTIFIC COMPUTING WITHDIGITAL COMPUTERS


A 5-day hands-on program offered twice each year.

Description

The objective of this 5-day program is to provide scientists, engi-neers, and mathematicians with the knowledge and techniquesneeded to use digital computers for solving mathematical prob-lems from science and engineering.

The program will include an introduction to FORTRAN program-ming and numerical analysis as well as the development ofnumerical techniques for solving problems from science and engi-neering on digital computers.

Who May Attend

Scientists, engineers, mathematicians who need to learn to usedigital computers to solve scientific problems.




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Computer Operations and Technical Assistant

CARD PUNCH OPERATOR


A 4 -week course to be held intermittently at the Chil ServiceCommission, 1900 E Street NW.

Description

This course is designed to teach the fundamentals of ADP dataentry functions to lower-level employees so that they will be ableto perform at the trainee level in all tasks normally accomplishedby a card punch operator. The program assumes no prior knowl-edge of ADP and only a high school junior level of reading forthe students. Heavy use is made of modern keypunch and cardverification machines to give the students extensive "hands-on"experience enabling them to perform the data entry functions atacceptable speeds along with few errors.

Who .Nay Attend

Any entry-level computer programmers, operators, ADP-relatedjob seekers, individuals who desire to enter the ADP environmentor others, as selected by individual Federal, State or local govern-ment agencies, with a grade level of GS-5 and below (or equiva-lent) may attend this course.


Nominations can be made at any time to source A. See pagevi. Contact your Training Office for course announcementand/or Quarterly Calendar which provides course dates, cost. andlocation of training course.


COMPUTER OPERATOR


A 8-week course to be held intermittently at the Civil ServiceCommission, 1900 E Street NW.

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Description

This introductory program is designed to teach computer operat-ing fundamentals to lower-level employees, so that, equippedwith this newly acquired skill, they can perform at the traineelevel all tasks related to computer operations. The program as-sumes no prior knowledge of ADP but a reading level proficiencyof a high school junior will be necessary. Extensive use is madeof a third-generation computer system allowing in-depth "hands-on" experience enabling the student to perform the detailed tasksof computer operations under the guidance of an experiencedcomputer operator.

Who May .4ttend

Any entry-level computer programmers, operators, ADP-relatedjob seekers, individuals who desire to enter the ADP environmentor others, as selected by individual Federal, State or local govern-ment agencies, with a grade level of GS-5 and below (or equiva-lent) may attend this course.




COMPUTER (PROGRAMMER) TECHNICIAN


A 10-week course to be held several times each year at the CivilService Commission, 1900 E Street NW.

Description

This comprehensive program is a total immersion program aimedat simulating a real computer environment. Extensive use is madeof a dedicated third-generation computer system to allow as much"hands-on" experience as required and necessary to perform thejob-related tasks of writing computer programs under the direc-tion of an experienced programmer. No prior knowledge of auto-matic data processing is assumed. This program is designed toteach the basic rudiments of computer programming to lower-level and underutilized employees.

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Who May Attend

Any entry-level computer programmers, operators, ADP-relatedjob seekers, individuals who desire to enter the ADP environmentor others, as selected by individual Federal, State or local govern-ment agencies, with a grade level or GS-5 and below (or equiva-lent) may attend this course.

Ho To Make Nominations



TECHNICAL ASSISTANT/DATA PROCESSING


A 20 -week course to be held at the Civil Service Commission,1900 E Street NW.

Description

This is an intensive course aimed at simulating a real computerenvironment. Dedicated use is made of a third-generation com-puter system permitting as much "hands-on" experience as isrequired to help the student perform the job related tasks ofwriting computer programs or operating a third-generationmedium-scale computer with a multiprogramming disk operatingsystem. No prior knowledge of ADP is required by nomineesand only a high school junior level of reading is necessary.Successful completion of this course meets minimum trainingrequirements for a GS-4 Technical Assistant/Data Processing.

Who May Attend

Any entry-level computer programmer, operator, ADP-relatedjob seekers, individuals who desire to enter the ADP environmentor others, as selected by the individual Federal, State or localgovernment agencies, with a grade level of GS-5 and below (orequivalent) may attend this course.

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Computer SpecialistCourses of General Interest

DECISION LOGIC TABLE WORKSHOPCivil Service Commission

A 3-day tutorial program conducted four times a year at theCivil Service Commission, 1900 E Street, NW.

Description

Although decision tables are useful in many different situations,the focus in this course will be upon their relevance to dataprocessing systems. The workshop is designed to teach studentsthe fundamental concepts of decision logic tables, and to developcompetence in using these techniques for improving communica-tions and standardizing documentation. A basic proficiency inusing decision tables will be developed by having students com-plete a series of increasingly difficult assignments utilizinglimited, extended, and mixed entry tables. Students will betaught how to develop optimum tables and how to link tablestogether for documenting series of complex decisions. Studentswill learn how decision tables can be used effectively throughoutthe systems development process by operating managers andtheir staffs, and by systems analysts, programmers, and othercomputer specialists. Also covered in the workshop will be theconversion of decision tables to computer programs by coding andby using higher level languages.

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Who May Attend

This program is open to individuals in both management and stafffunctions, who need a technique for documenting and com-municating their decision methods or systems designs.




SEMINAR IN ADP MANAGEMENT ANDADMINISTRATION


A 3-day seminar scheduled three times annually.

Description

This seminar is designed to bring together individuals havingADP management responsibilities in government agencies, forthe purpose of gaining and exchanging knowledge and experiencespertinent to the solution of problems of data processing manage-ment and administration. The seminar includes a discussion ofthe responsibilities and techniques of the ADP manager. Sig-nificant, ronroutine problems and the possible solution which arepart of the seminar include such topics as:

The ADP Manager . . . The Middle Man in ConflictProject and Production ManagementControlling Program Development1)-ersonnel and ProfessionalismCosting Computer OperationsPAnciples of Software DesignComputer Performance EvaluationThe Need for StandardsThe Data Entry Bottleneck

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Who May Attend

Administrators of ADP installations, data processing managers,supervisory systems analysts, programmer supervisors and com-puter operations managers.

lima To Make Nominations


SEMINAR IN ADVANCED COMPUTER SYSTEMSTECHNOLOGY


A 1-week program to be conducted four times each year.

Description

This seminar acquaints the computer specialists with state-of-the-art information on new and current hardware and software. Thecourse updates the technical knowledge of computer specialistsas professionals. Among the topics discussed are:

The Impact of Advanced Technology on Long RangePlanningOperating SystemsData Base and File Organization LanguagesSimulation and Modeling TechniquesComputer GraphicsTelecommunicationsMultiprogramming and MultiprocessingMinicomputersThe Need for StandardsRedesigning and Expanding Existing SystemsHigher Level Languages

Who May Attend

ADP systems analysts, computer programmers and other com-puter specialists are eligible to attend this course.

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SEMINAR IN COMPUTER SYSTEMS EVALUATIONAND SELECTION


A 3-day course to be conducted three times annually at theCivil Service Commission, 1900 E Street NW.

Description

This course consists of lecture and discussion sessions on thequestion of :

Government Rules and RegulationsSimulation; Concept and ApplicationThe Solicitation DocumentProposal Evaluation/ValidationBenchmarkingManaging the Selection and Evaluation ProjectThe Vendor's View

The program will view the selection/acquisition cycle in thecontext of current Federal policies and regulations.

Who May Attend

Individuals whose responsibilities include participation in theevaluation and selection of computer equipment or who require anunderstanding of the process are eligible to attend. A knowledgeof data processing concepts is necessary for meaningful participa-tion in this seminar.




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Programming

COBOL PROGRAMMING TECHNIQUES


A 5-day course to he conducted several times each year at theCivil Service Commission, 1900 E St. NW.

Description

This 1-week workshop will consist of lecture sessions supportedby workshop exercises designed to teach selected elements ofANS COBOL through their application. Access to a third gen-eration computer system will be available through remote batchinput-output equipment located in the classroom. The workshopsessions will be scheduled to permit compilation, and testingduring the class hours.

The following topics are among those to be covered in this course:

Review of Elementary COBOLUse of File StorageInput-output ControlOne Dimensional ListsSortingSummary ReportingTable handlingDirectoriesSegmentationTesting ConditionsLogical ControlPerformProgramming requirements

Who May Attend

Persons with at least six months of COBOL Programming ex-perience.




4233

FORTRAN PROGRAMMING TECHNIQUES


A 1 -week course to be conducted twice a year at the Civil ServiceCommission, 1900 E Street, NW.

Description

The 5-day course will provide participants with a working knowl-edge of selected extensions of the Fortran programming lan-guage as well as efficient coding and optimization methods. In acombination of lecture and workshop, participants are exposedto less frequently used features of the language and their applica-tion. During the workshop sessions, the concepts and techniquespresented will be reinforced through reading exercises and prob-lem programs. Remote computer terminals and remote batchprocessing equipment are available for testing and debuggingstudent programs.

Who May Attend

Computer specialists and programmers; scientists, engineers,mathematicians and statisticians who have some Fortran pro-gramming expbrience or who have attended CSC course Funda-mentals of FORTRAN IV or its equivalent are eligible to attend.




FUNDAMENTALS OF ADP FOR COMPUTERSPECIALIST TRAINEES


An introductory 4-week course to be conducted three times eachyear at the Civil Service Commission, 1900 E Street NW.

Description

This program will expose students to almost all facets of dataprocessing. The orientation to computer concepts will include a

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history of ADP; the logic behind the computer; the structure ofcomputer components and the capabilities of the computer; andthe various input/output devices and media.

This accelerated course will include both systems analysis andprogramming assignments in workshop exercises. Students willmake use of the various techniques of systems analysis and designwhen they generate data requirements, processing specificationsand systems flow-charts. Two weeks will be devoted to COBOL;FORTRAN will be presented in the latter part of the course. Inaddition, the students will be made aware of other languages andapplication programs and will be given an introduction to operat-ing systems and decision logic tables. They will be given a lectureon time-sharing and will also make use of one phase of time-sharing: interactive problem programming.

The students will be given a well-rounded education on computersand a complete ADP picture. Each participant who successfullycompletes this training program can reasonably be expected towrite moderately difficult computer programs or work as a juniormember of a systems team. On-the-job training under the guid-ance of an experienced computer specialist will be required afterthe formal class training in order to develop a competent com-puter specialist of the trainee.

Who May Attend

Individuals who will be expected to fill positions in the ComputerSpecialist series (encompassing Computer Programmer, andComputer Specialist positions) are eligible to attend.




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FUNDAMENTALS OF ANS COBOL


An 8day tutorial program to be conducted several times eachyear at the Civil Service Commission, 1900 E Street NW.

Description

The eight-day workshop, Fundamentals of ANS COBOL, is de-signed to provide individuals who have a grasp of basic computerconcepts with the ability to write COBOL programs of moderateconplexity. The program begins with three days of lecture fol-lowed by workshop sessions on the following days. The course isscheduled to permit time between sessions for study and prepara-tion and to allow for keypunching of workshop programs. Eachstudent will write programs which are tested on the Commission'sthird generation computer system. A card reader and printer arelocated in the classroom for program testing and debugging.

Who May Attend

Persons with a knowledge of data processing concepts, preferablywith some prior programming training are eligible to attend.




Other Information

A knowledge of COBOL is not required. Classes will be hoe,Monday through Friday on the first week; and Monday, Wednes-day and Thursday of the second week. Class size is limited totwenty participants.

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FUNDAMENTALS OF FORTRAN IV


A 5-clay course to be conducted several times each year at theCivil Service Commission, 1900 E Street, NW.

Description

Fundamentals of Fortran IV is a five-day course designed toprovide participants with a working knowledge of the FORTRANprogramming language. The course will be based on standardFORTRAN as adopted by the American National StandardsInstitute to insure generality and compatibility between thevarious versions of the language.

Although the course will concentrate on the use of FORTRANas a programming language for problem solution, it will alsoinclude fundamentals of ADP and an introduction to time-sharing.Students will learn to make use of a time-shared terminal intesting coding exercises on the computer as FORTRAN state-ments are presented and learned. In order to reinforce the lessonspresented in the lectures, students will code programs and testprograms through either the remote computer terminal or remotebatch processing equipment during workshop sessions.

Who May Attend

Entry-level programmers, experienced programmers who want tolearn a new programming language and individuals with pro-gramming aptitude in technical positions in which a knowledgeof FORTRAN is helpful are eligible to attend.




Other Information

Although knowledge of programming is not required for par-ticipants, some familiarization with computer concepts will behelpful.

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INTRODUCTORY CONVERSATIONAL COMPUTINGCivil Service Commission

A 3-day workshop to be conducted four times each year at theCivil Service Commission, 1900 E Street, NW.

Description

This course is designed to provide a working knowledge of anaspect of time-sharingproblem solving through interactive pro-gramming. Participants code at least two programs, one of whichis a problem that is in their area of interest. These problems areanalyzed and coded into computer programs which are tested onthe computer through a terminal. Students work in small teamsin the solution of a class problem and individually or in teamson the problems which they define and forn,ulate. Ample op-portunity to use the remote computer terminal is given duringthe workshop session. An overview of ADP fundamentals and anintroduction to time-sharing are among the other topics that willbe covered in this course. No previous knowledge of time-sharingor programming is necessary for participation in the course;however, some familiarization with computer concepts such asthat presented in ADP Orientation, Executive Seminar in ADP,or Management Introduction to ADP will be helpful.

Who May Attend

This program is open to individuals who want to become familiarwith the fundamentals of time-shared programming.



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Systems Analysis and Design

DATA ENTRY/COMPUTER INPUT SURVEYCivil Service Commission

A day course conducted 3 times a year at the Civil ServiceCommission, 1900 E Street NW.

Description

The course provides background information on data entry mediaand devices and their effects on the total system. Up-to-date un-biased information is presented in lectures and discussions. Thecourse presents:

Historical Perspective of Data EntrySystem Design ConsiderationsCurrent Data Entry Devices including Punch Card, PunchPaper Tape, Key to Tape, Key to Disk, Terminals, OpticalCharacter RecognitionAdvantages and Disadvantages of each Data Entry DeviceApplications of the various devicesLatest Developments in Data Entry Devices.

Who May Auenii.

Computer systems analysts, programmers and specialists; andothers expressing an interest in Data Entry are eligible fornomination.

Row To Make Nominations

Nominations can be made at any time to source A. See pagevi. Contact your Training Office for course announcement

1and/or Quarterly Calendar which provides course dates, cost, andlocation of training course.


FORMS FOR AUTOMATION


A 5day workshop scheduled to meet agency demand.

Description

A comprehensive workshop to acquaint participants with require-ments, specifications, and practical techniques and applications

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for developing economical and efficient forms for use in process-ing information in conjunction with ADP equipment. Specialprojects provide practical experience in applying the standardsand techniques discussed.

Who May Attend

Applicants should have a good background in automation or haveattended the Mechanizing Paperwork Systems Workshop. In ad-dition, they should either have attended the Forms Analysis andDesign Workshop or have a good knowledge of basic forms man-agement principles and techniques.


Nominations should be submitted through agency employee de-velopment officers to the Workshop Director, National Archivesand Records Service (NRP), General Services Administration,Washington, D.C. 20408 using Optional Form 37, Nomination forInteragency Training.

Other Information


SYSTEMS ANALYSIS FOR COMPUTERPROGRAMMERS


A 5day program conducted four times a year at the CivilService Commission, 1900 E Street NW.

Description

This course is designed to prepare computer programmers forassignments in systems analysis. Knowledge of computer com-ponents and experience in programming will be presumed. Thecourse will cover functions and techniques of systems analysisand design. The topics in the course include:

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Extent and tasks of systems analysisFeasibility studiesAnalysis of the present systemDetermination of system requirementsDevelopment of specifications for the new systemDesigning input and output layoutsDeveloping test data for programsSystems TestingConversionDocumentation

Who May Attend

Computer programmers and newly assigned systems analystswith programming experience are eligible to attend.




SYSTEMS WORKSHOP FOR COMPUTERSPECIALISTS


A comprehensive 3 -week, two-part training program to be con-ducted several times each year at the Civil Service Commission,1900 E Street NW.

Description

This 3-week training program is designed for computer pro-grammers and systems analyst trainees who need a firm founda-tion in the fundamentals of systems analysis and design. Thecomprehensive program is presented in two phases:

Phase IBasic Concepts, a one-week session that provides anintroduction to the total systems development process.

Phase IIApplication Workshop, a two-week session utilizing acase study problem designed to develop competence in the basicskills and techniques of systems analysis and design.

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Upon completion of the course, junior analysts can be expected toperform systems work with minimum guidance from experiencedanalysts.

Who May Attend

Computer specialists, newly assigned systems analysts, computerprogrammers and others who need a working knowledge of sys-tems analysis techniques are eligible for nomination. Prerequisitesfor the course are a knowledge of computer concepts and com-puter programming experience.




Other Information

Qualified participants who have attended Systems Analysis forComputer Programmers or who have some systems experiencemay take Phase II only.

WORKSHOP/SEMINAR SERIES IN ADP SYSTEMSANALYSIS TECHNIQUES


A series of 10 3-day courses to be conducted at the Civii ServiceCommission, 1900 E Street NW.

Description

This series is for computer specialists, computer programmersand systems analysts who would like to increase their understand-ing of and skills in specific techniques of systems analysis and de-sign. The series covers major subject areas through lectures,demonstrations and case study problems. Each course covers onetopic and is designed to be taken independently so that partici-pants can choose the course for the skill in which he wants to bemore proficient or the subject in which he wants greater under-standing. The subject areas are :

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k.

I Statistical Approaches to VIData Analysis

II Computer File Structures VIIand Data Base Design

III Understanding OperatingSystems

IV Flowcharting Techniques;Documentation

V Efficient ComputerUtilization

Software Considerationsin Systems Design

Telecommunications andThe Computer

VIII Techniques for Manage-ment and Control ofADP Projects

IX System Design Considera-tions in an On-line En-vironment

X Data Gathering Tech-niques

Who May Attend

ADP Systems Analysts and other computer specialists withsystems experience who need to increase their knowledge andskill in specific systems analysis techniques are eligible to attend.An understanding of basic systems techniques is a prerequisite.




5243

Communications and Office SkillsPage

COMMUNICATIONS 46Conference Leadership 46Correspondence Management 47Developing and Presenting Audit Findings 47Directives Systems Improvement 48Effective Briefing Techniques 49Effective Letterwriting for Management 50Form and Guide Letters 50Forms Analysis and Design 51Forms Improvement 52Legal Writing Workshop 53Report Writing Workshop 54Speeding the Mail 54Successful Audit Report Writing 55Technical Writing Workshop 56Workshop in Effective English 57Writing Effective Letters 58Writing Regulations and Procedures for Public Understanding _ _ 58Written Communication for Auditors 59

OFFICE SKILLS 60Better Office Skills and Service 60Better Office Skills and Service Instructors' Workshop 61Operation Update: A Practicum for the Executive Secretary 62Secretarial Techniques 63Shorthand Excellence 64

SKILLS DEVELOPMENT 65Basic Communications Skills 65Introductory Typing 66Files Improvement 67Office Methods and Behavior 68Reading for Office Efficiency 69Shorthand 960 70

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Communications

CONFERENCE LEADERSHIP


A program of 5 full-day sessions to be given periodically at theThomas Circle Training Center, 1121 Vermont Avenue, NW.,Washington, D.C.

Description

This workshop is designed for managers who either lead or par-ticipate in conferences and meetings. Kinds and purposes ofconferences and meetings, leadership duties and responsibilities,and critical points in small group processes are topics covered inthis course. Through video taping of presentations, participantsare assisted in assessing communication effectiveness.

Who May Attend

Federal, state and local government employees, GS-9 and above(or equivalent) who plan, organize, and conduct conferences andmeetings may be nominated for this workshop.


Nominations can be made at any time to source B. See pagevi. Contact your Training Office for course announcementand/or Quarterly Calendar which provides course dates, cost, andlocation of training course.


Although the offices of the Communications and Office Skills Training Center arelocated at this address, all mail should be sent to: U.S. Civil Service Commission.Bureau of Training, Room 7412, Washington, D.C. 20415.

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CORRESPONDENCE MANAGEMENT



Description

This workshop is designed to explain why a correspondence man-agement program is needed and how to develop it. It deals withthe costs of written communications, how to reduce these costs,and how to provide the reader with letters that achieve clarity,brevity, power, and empathy.

Who May Attend

Individuals who are responsible for writing, signing, or reviewingcorrespondence as well as those who are responsible for corre-spondence operations.


Nominations should be submitted through agency employee de-velopment officers to the Workshop Director. National Archivesand Records Service (NRP), General Services Administration,Washington, D.C. 20408, using Optional Form 37, Nomination forInteragency Training.

Other Information


DEVELOPING AND PRESENTING AUDITFINDINGS


A 2-day course to be given at the Woodmont Building, Gth Floor,8120 Woodmont Ave., Washington, D.C. 20014.

Description

This is an intensive and advanced course in Report Writing,designed to promote excellence in the design, development, andcomposition of the audit report. The course is loaded with prac-

S547

tical instructions concerning the preparation, development, andpresentation of the audit report. Coverage includes:

Excellence in Report DesignDevelopment; Materiality; Structure;Charts, Graphs and similar representationsProper handling of Major Findings, Minor Findings and Repeat

FindingsPresentation of Management Comments and RecommendationsA wide variety of case studies and exercises

Who May Attend

The course is recommended for experienced Government auditorsof the GS-9/15 grade level (or equivalent) who have better thanaverage competence in the writing of audit reports and who aredesirous of further upgrading this competence.


Nomination-Registration for Training, Optional Form 37, shouldbe submitted for each nominee to Registrar, Interagency AuditorTraining Center, Woodmont Building, 6th Floor, 8120 WoodmontAve., Washington, D.C. 20014 not later than 2 weeks prior tothe beginning date of the course. For further information, callRegistrar, Interagency Auditor Training Center, (301) 495-6351or IDS Code 179-6351.

DIRECTIVES SYSTEMS IMPROVEMENTGeneral Services Administration


Description

This workshop is designed to improve the communication ofpolicy, procedures, and instructions in the clearest, most effectivemanner. It concentrates on the areas of directives planning, or-ganizing, writing, illustrating, and editing. (Arrangements shouldbe made for a 1-hour orientation for agency executives when thisworkshop is conducted on-site in individual agencies.)

Who May Attend

Management officials who originate directives or manage a direc-tive system are eligible.

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Nominations should be submitted through agency employee de-velopment officers to the Workshop Director, National Archivesand Records Service (NRP), General Services Administration,Washington, D.C. 20408, using Optional Form 37, Nominationfor Interagency Training.

Other Information


EFFECTIVE BRIEFING TECHNIQUES


A 5-day course to be offered monthly at the Thomas CircleTra* g Center, 1121 Vermont Avenue, NW, Washington,D.C.

Description

This course is designed for individuals who give oral reports.Through video tape presentations, each participant is encouragedto objectively appraise his own oral presentations. The courseplaces emphasis on obtaining the desired audience reaction. Topicsinclude how we communicate, how to avoid communication prob-lems, how to prepare and deliver briefings, how to analyze theaudience, and how to prepare visual aids.

Who May Attend

Those employees, GS-12, and above (or equivalent), who briefhigher level officials, colleagues, or subordinates may be nominatedfor this course.




Although the offices of the Communications and Office Skills Training Center arelocated at this address, all mail should be sent to: U.S. Civil Service Commission,Bureau of Training, Room 7412, Washington, D.C. 20415.

49

EFFECTIVE LETTERWRMNG FOR MANAGEMENTCivil Service Commission.

A program of six 1/4-day sessions to be given at the ThomasCircle Training Center, 1121 Vermont Avenue, NW., Washing.ton, D.C.

Description

This workshop is designed to aid managers who either write orreview letters by : (1) Explaining and illustrating effective prin-ciples for writing Government letters; (2) encouraging partici-pants to apply these principles under the guidance of experts;(3) giving participants techniques for editing and review.

Who May Attend

Career executives, GS-13 and above (or equivalent), may benominated for this course.




FORM AND GUIDE LETTERS


Three ihday sessions, scheduled to meet agency demand.

Description

This workshop is designed to improve productivity, reduce costs,and achieve simplicity and standardization in the preparation ofrepetitive correspondence. Demonstrations and simulated prob-lems highlight the development of a predesigned reply systemWhich includes both guide (pattern) letters and form letters.

'Although the offices of the Communications and Office Skills Training Center arelocated at this address, all mall should be sent to: U.S. Civil Service Commission,Bureau of Training, Room 7412, Washington, D.C. 20415.

50

58

Who May Attend

Individuals having responsibility for operations where letterwriting represents a significant portion of the total workload.


Nominations should be submitted through agency employee de-velopment ''officers to the Workshop Director, National Archivesand Records Service (NRP), General Services Administration,Washington, D.C. 20408, using Optional Form 37, Nominationfor Interagency Training.

Other Information

Specific dates and locations will be announced. Agencies mayobtain additional information by calling area code 202, 963-4154or code 13, extension 34154.

FORMS ANALYSIS AND DESIGN



Description

This comprehensive workshop is designed for personnel who needa technical knowledge of forms analysis and design techniques.It shows how to establish and operate a forms management pro-gram and explains its relationship to other records managementprograms. It shows how to analyze and design forms as an efficientmeans of recording, collecting, transmitting, and processing in-formation. Also included is development of forms specifications,flow charting procedures and the application of the survey ap-proach to forms design.

Who May Attend

This workshop is designed for forms analysts and trainees, formsliaison representatives, forms managers and other personnel whoneed a technical knowledge of forms analysis and design tech-niques.

51

59


Nominations should be submitted through agency employee de-velopment officers to the Workshop Director, National Archivesand Records Service (NRP), General Services Administration,Washington, D.C. 20408, using Optional Form 37, Nomination forInteragency Training.

Other Information


FORNIS IMPROVEMENT


Two Wday sessions scheduled to meet agency demand.

Description

This workshop covers the presentation and application of tech-niques to improve the paperwork flow by simplifying and im-proving the forms used. Effective principles for improving,simplifying, combining, and elimination forms are discussed andutilized. During the course the participants redesign and simplifya heavy usage form.

Who May Attend

Supervisory, administrative, professional specialists, and tech-nicians are eligible.


Nominations should be submitted through agency employee de-velopment officers to the Workshop Director, National Archivesand Records Service (NPR), General Services Administration,Washington, D.C. 20408, using Optional Form 37, Nominationfor Interagency Training.

Other Information


52

LEGAL WRITING WORKSHOP


A 3(la course to be conducted at least once each quarter at theThomas Circle Training Center, 1121 Vermont Avenue, NW.,Washington, D.C.*

Description

This course organizes and presents the principles and techniquesfor efficient and effective legal writing, It aims at helping theGovernment attorney develop a systematic approach to theefficient writing of effective opinions. These opinions may becontained in a letter, a brief, a legal memorandum, a formalargument, or a formal decision. The course is built around actualsituations, which participants develop into opinions, working in-dividually and in small groups. Principles are discussed andillustrated for each step in the opinion-writing process from theinitial fact-gathering to final editing. Participant3 are activelyinvolved throughout, since the class approach calls for learningby doing.

Who May Attend

Participation will be open to government employees having adegree in law who write or edit legal opinions, memorandum,briefs and other legal or quasi-legal documents.




Although the offices of the Communications and Office Skills Training Center arelocated at this address, all mall should be sent to: U.S. Civil Service Commission,Bureau of Training, Room 7412, Washington. D.C. 20415.

53

61

REPORT WRITING WORKSHOP


Meets on Tuesday and Thursdays for 4 weeks. Full-day sessionsare held on the first and last days of the course; 1/4-day sessionsare held on all other days. The course will be given periodicallyat the Thomas Circle Training Center, 1121 Vermont Avenue,NW., Washington, D.C.

Description

This workshop is designed to improve the quality of Governmentreports by helping writers to produce clear, logical, readablereports. After taking the workshop, participants should : (1)Have an understanding of the principles of effective report writ-ing; (2) know how to apply these principles to their own reports;(3) be able to edit and review reports in terms of these principles.

Who May Attend

Those employees, GS-7 through GS-12, (or equivalent), whowrite or review reports may be nominated for this course.




SPEEDING THE MAIL


Two -day sessions scheduled to meet agency demand.

Description

This workshop deals with the handling of inco-ning correspond-ence and the clearance of replies. Methods are discussed by whichshorter in-shop time for correspondence requiring a reply canbe achieved. How and where improvements can be made is de-termined.

Although the omccs of the Communications and Office Skills Training Center arelocated at this address, all mail should be sent to: U.S. Civil Service Commission.Bureau of Training, Room 7412. Washington, D.C. 20415.

54or,

1,;)

Who May Attend

This workshop is designed primarily for personnel in programoffices where a volume of action mail is handled.



Other Information


SUCCESSFUL. AUDIT REPORT WRITING I


A 2-day course to be given at the Woodmont Building, 6th Floor,8120 Woodmont Ave., Washington, D.C. 20014.

Description

This course is designed for Government auditors who are involvedin the preparation and review of audit reports. The course dealswith practical and understandable do's and don't's to assurelucid and effective communications, particularly with respect tothe audit report. Exercises and case problems are used abundantlythroughout the course. Coverage includes:

Importance of Effective Report WritingProblems in CommunicationHow To Use Words EffectivelyPunctuationMake It Work For YouHow To Construct Point SentencesDesigning the Superb ParagraphReview and Edit

5563

Who May Attend

The course is recommended for auditors of the GS-9/15 gradelevel (or equivalent) who desire to improve their communicativeskills, particularly with respect to the audit report.

How To 31ake Nominations

Nomination-Registration for Training, Optional Form 37, shouldbe submitted for each nominee to Registrar, Interagency AuditorTraining Center, Woodmont Building, 6th Floor, 8120 WoodmontAve., Washington, D.C. 20014 not later than two weeks prior tothe beginning date of the course. For further information, callRegistrar, Interagency Auditor Training Center, (301) 495-6351or IDS Code 179-6351.

TECHNICAL WRITING WORK SHOP


A 5-flay course to be offered once each quarter at the ThomasCircle Training Center, 1121 Vermont Avenue, NW., Washing-ton, D.C.*

Description

This workshop is designed to help the technical writer createclear, concise, readable copy. The course not only points outprinciples of more effective technical writing, but it also enablesthe participants to use these principles to examine and evaluateeach other's writing. Participants discuss their individual writingprojects; consequently, they are asked to submit samples of theirown work.

Who May Attend

Writers, GS-11 and above (or equivalent) of engineering reports,scientific papers, technical specifications, instructional handbooks,and other technical communications are eligible to attend.

Although the offices of the Communications and Office Skills Training Center arelocated at this address, all mail should be sent to: U.S. Civil Service Commission.Bureau of Training. Room 74t2, Washington. D.C. 20415.

56


Nominations can be made at any time to source B. See pagevi. Contact your Training Office for course announcementand/or Quarterly Calendar which provides course dates, cost, andlocation of training course.See nomination procedures on page v.

WORKSHOP IN EFFECTIVE ENGLISHCivil Service CommissionA program of ten Ii-day sessions to he offered once n month atthe Thomas Circle Training Center, 1121 Vermont Avenue,NW., Washington, D.C.'

Description

The purpose of this course is to help participants refresh theirknowledge of modern English usage. At the end of the course,each participant should be better able to recognize and correctgrammatical errors in correspondence and in speech, to improveunclear sentences and to correct improper punctuation. The par-ticipant should also be able to see Government referenc ?.S to solvegrammar problems. Because the course is desigiled to be practical,each participant is asked to analyze the grammatical aspects ofhis own office correspondence and to bring in office grammarproblems. In addition, frequent homework assignments are givento reinforce class work.

Who May Attend

Workshop in Effective English is designed primarily for stenogra-phers and secretaries (recommended grade GS-4 and above orequivalent). However, it is a suitable course for any other Govern-ment employee who writes or reviews correspondence and feelsthe need for a refresher course in grammar.


Nominations can be made at any time to source B. See pagevi. Contact your Training Office for course announcementand/or Quarterly Calendar which provides course dates, cost, andlocation of training course.See nomination procedures on page v.

Although the offices of the Communications and Office Skills Training Center arelocated at this ac dress, all mail should be sent to: U.S. Civil Service Commission,Bureau of Training. Room 7412, Washington, D.C. 20415.

5765

WRITING EFFECTIVE LETTERS


A discussion-workshop of seven 1/2 -day sessions to be offered atthe Thomas Circle Training Center, 1121 Vermont Avenue,NW., Washington, D.C.

Description

This course is designed to aid letterwriters by (1) stressing thevalue of effective letters to the reader, the writer, and agencies ofFederal State and local governments ; (2) pointing out principlesof effective writing; (3) giving participants practice in applyingthese principles; and (4) enabling participants to diagnose theirown writing. Participants are asked to submit copies of their ownwork for discussion.

Who May Attend

Those writers, GS-7 through GS-12 (or equivalent), who havesignificant responsibility for writing letters may be nominated forthis workshop.




WRITING REGULATIONS AND PROCEDURES FORPUBLIC UNDERSTANDING


A 3-day workshop to be held at the Thomas Circle TrainingCenter, 1121 Vermont Avenue, NW., Washington, D.C.

Description

This workshop presents a simple systems approach to the writingand approval of regulations, procedures, directives, manuals, in-terpretive letters and other types of instructional or informational

Although the offices of the Communications and Office Skills Training Center arelocated at this address, all mall should be sent to: U.S. Civil Service Commission,Bureau of Training, Room 7412, Washington, D.C. 20415.

58

66

material. Participants, working individually and in small groups,will actually apply this system to typical regulations, procedures,and similar materials. Specifi(! objectives include reviewing andevaluating existing standards for writing regulations and pro-cedures; defining the audience for specific regulations and pro-cedures; determining the most useful structure and format forthis material; showing participants the basic principles for writ-ing this material; and applying these principles to practice writ-ing and editing.

Who May Attend

Employees, GS-9 and above (or equivalent) who are responsiblefor the writing or reviewing of regulations, procedures, directivesand manuals, as well as those responsible for interpreting rules,regulations and laws to the public are eligible to attend thiscourse.




WRITTEN COMMUNICATION FOR AUDITORS


A 4day Course to be given at the Woodmont Building, 6thFloor, 8120 Woodmont Avenue, Washington, D.C. 20014.

Description

An intensive program devised to upgrade the auditor's competencein the all-important area of written communication. This trainingis oriented to the needs of the auditor whose writings must belucid and effective. A confidential analysis of each enrollee'swritten communication is included in the seminar.

Although the offices of the Communications and Office Skills Training Center arelocated at this address, all mall should be sent to U.S. Civil Service Commission.Bureau of Training. Room 7412, Washington. D.C. 20415.

67 59

Who May Attend

The course is recommended for Government auditors who haveneed of training in communicative skills, either of an introductoryor refresher nature. It is recommended that enrollees be of theGS-9/15 grade level.


Nomination-Registration for Training, Optional Form 37, shouldbe submitted for each nominee to Registrar, Interagency AuditorTraining Center, Woodmont Building, 6th Floor, 8120 WoodmontAvenue, Washington, D.C. 20014 not later than two weeks priorto the beginning date of the course. For further information, callRegistrar, Interagency Auditor Training Center, (301) 495-6351or ID6 Code 179-6351.

Office Skills

BETTER OFFICE SKILLS AND SERVICE


An 8 half-day workshop conducted bimonthly at the ThomasCircle Training Center, 1121 Vermont Avenue, NW., Washing-ton, D.C."

Description

This workshop is designed to assist the clerical employee to takea realistic look at her job and to make her a more efficient andeffective member of the office team. Typical problems and activi-ties occurring during a normal working day are discussed. Em-phasis is placed on proper attitudes, office diplomacy, humanrelations, telephone techniques, grammar, organization, Govern-ment reference aids, and grooming. Practical exercises, casestudies, group discussion, lectures, and incident studies are in-cluded in the workshop.

Who May Attend

GS-2 through GS-4 (or the equivalent) secretaries, clerk-typists,clerk stenographers and other clerical employees may be nomi-nated to attend the course.

Although the offices of the Communications and Mice Skills Training Center arelocated at this address, all mail should be sent to: U.S. Civil Service Commission,Bureau of Training, Room 7412, Washington, D.C. 20415.

60




BETTER OFFICE SKILLS AND SERVICEINSTRUCTORS' WORKSHOP


A 2 -week coter.e offered twice a year at the Thomas CircleTraining Center, 1121 e'er t Avenue, NW., Washington,D.C.*

Description

The Better Office Skills and Service Instructors' Workshop isdesigned to prepare and assist the training specialist in con-ducting the Civil Service Commission's Better Office Skills andService Seminar-Workshop. During the course, the participantswill be given new concepts in teaching techniques, materials andequipment. They will have an opportunity to observe, participateand teach portions of an actual Better Office Skills and Serviceclass. Video tape equipment will be used to evaluate each practiceteaching exercise and to capture good and poor actual classroomsituations for discussion.

Who May Attend

Employee Development Officers, Training Specialists, Administra-tive Assistants, or secretaries responsible for training clerical-secretarial personnel may be nominated.

How To Ma:::- Nominations

Nominations can be made to source B. See page vi. Contactyour Training Office for course announcement and/or QuarterlyCalendar which provides course dates, cost, and location of train-ing course.


Although the offices of the Communications and Office Skills Training Center arelocated at this address, all mail should be sent to: U.S. Civil Service Commission,Bureau of Training. Rom 7412, Washington. D.C. 20415.

6961

OPERATION UPDATE: A PRACTICU3I FOR THEEXECUTIVE SECRETARY


A 3-day seminar-work.hop offered quarterly at the ThomasCircle Training Center, 1121 Vermont Avenue, NW., Washing-ton, D.C.

Description

This practicum is designed to give each executive secretary anopportunity to learn about new ideas that will assist her in per-forming her job more effectively. She will also review techniquesthat are essential in keeping up-to-date in today's Governmentoffice. University professors, psychologists, management con-sultants, and top Government executives will present lecturesfollowed by a workshop. Exciting topics included in the lecture-workshop practicum are: The Psychology of Dealing with People,The Secretary and Her Federal and Congressional Liaison Role,Decision Logic, Effective 0.1ice Procedures, Office Communica-tions Breakdown, Human Relations Effectiveness, and The As-sistant to the Executive.

Who May Attend

This course is designed for secretaries, administrative assistants,staff assistants, and administrative aides, GS-8 and above (or theequivalent), who perform secretarial duties and act as officemanagers or principal personal assistants to executives.




Although the omces of the Communications and Office Skills Training Center arelocated at this address, all mail should be sent to: U.S. Civil Service Commission,Bureau of Training. Room 7412, Washington, D.C. 20415.

SECRETARIAL TECHNIQUES


A 5-day course offered monthly at the Thomas Circle TrainingCenter, 1121 Vermont Avenue, NW., Washington, D.C.

Description

This course is designed to analyze the duties, responsibilities, anddimensions of today's Government secretary. During the work-shop the participants will exchange, present, and discuss technicalsecretarial information designed to stimulate an interest in striv-ing toward increased office efficiency, job satisfaction, and appliedsecretarial dimensions. The program will cover areas such astoday's secretarial responsibility, communications(writing,reading, listening, and speaking) -human relations, technicalskills (grammar, capitalization, punctuation), public relations,office management, and job satisfaction. The workshop includeslectures, projects, case studies, problem analyses, and practicalexercises. Video tape equipment is used to augment the effective-ness of the workshop. Students will use the video tape to evaluatetheir effectiveness as they deal with people face to face and bytelephone. Each student will have the opportunity to observe theirability to communicate by using this up-to-date method of visualreplay.

Who May .4 fiend

Secretaries, Clerk-Stenographers, and Clerk-Typist, GS-5 throughGS-7 (or the equivalent), may be nominated for the course.




'Although the offices of the Communications and Office Skills Training Center arelocated at this address, all mail should be sent to: U.S. Civil Service Commission.Bureau 2f Training. Room 7412. Washington. D.C. 20415.

63

SHORTHAND EXCELLENCE


A 10 half-day course offered bin thly at the Thomas CircleTraining Center, 1121 Vermont Avenue, NW., Washington,D.C.

Description

"Shorthand Excellence" is designed to increase the secretary'sability to meet the requirements of her boss' dictation. A reviewof shorthand shortcuts and tips, business English, Governmentstyle practices, and correspondence procedures are included.Government style dictation is given by Government bosses andthe instructor. In addition, regular timed dictation is given by theinstructor. An electronic laboratory system is used so the par-ticipant can practice from prepared speed tapes designed to meether needs. Frequent transcription tests, brief form, phrase drills,and recall reviews are given. The class meets on Monday, Wednes-day, and Friday for three weeks.

Who May Attend

This course is open to clerical employees, GS-2 and above (or theequivalent), who can take Gregg Simplified or Diamond Jubileeshorthand at 50 words a minute.




Although the offices of the Communications and Office Skills Training Center arelocated at this address, all mail should be sent to: U.S. Civil Service Commission.Bureau of Training. Room 7412. Washington. D.C. 20415.

64

Skills Development

BASIC COMMUNICATIONS SKILLS


A 45-hour rour.e conducted oer a period of 3 weeks. It isoffered on a continuing Inv.'. at the Thomas Circle TrainingCenter, 1191 Vt.'. t Avenue, NW., Washington, D.C.

Description

This is a course in developing basic language skills particularlyas related to work in Federal offices. The major components willinclude improvement of grammar, speaking, listening, and writ-ing skills,

The course is designed to train the learners to demonstrate:(1) The ability to write clear, grammatically correct

sentences.(2) The ability to recognize simple grammatical errors.(3) The ability to apply simple punctuation rules according

to Government style practices.(4) The ability to spell commonly used terms of the learn-

ers' working environment.(5) The ability to use reference aids.(6) The ability to communicate orally with greater facility.(7) Desirable job attitude and behavior.

Who May Attend

Federal, state, and local government employees who need to be-come better communicators in the areas of grammar, writing,speaking, and listening.




Although the offices of the Communications and Office Skills Training Center arelocated at this address, all mail should be sent to: U.S. Civil Service Commission.Bureau of Training. Room 7412. Washington. D.C. 20415,

65

73

INTRODUCTORY TYPING


A 70 hours course that meets 2 hours a day over a period of7 weeks. It is offered on a continuing basis at the Thomas CircleTraining Center, Washington, D.C.

Description

This course is designed to teach learners to meet Civil ServiceCommission typing standards for clerk-typist positions. Thecourse is designed for readers at sixth grade reading level andabove. Applicants reading below this level should take our basicReading Improvement course first.

The typing program will use a multi-media and audio-visual ap-proach. This will:

(1) Enable the students to progress at their individual rates(2) Allow the students to make specific and rapid evaluation(3) Promote more complete comprehension and skill de-

velopment of the subject matter.

The following activities will be included:(1) Keyboard proficiency(2) Proper stroking techniques(3) Speed and accuracy drills(4) Number row practice(5) Ribbon changing(6) Identification of machine parts(7) Tabulation(8) Horizontal and vertical centering(9) Typing of Government letters and forms.

Who Hay Attend

Any Federal, state, or local government employee who needs todevelop the skill of typing.

Although the offices of the Communications and Office Skills Training Center arelocated at this address, all mail should be sent to: U.S. Civil Service Commission,Bureau of Training. Room 7412. Washington. D.C. 20415.

66

'"4




FILES IMPROVEMENT


A 2.day workshop scheduled to meet agency demand.

Description

This workshop is designed to help Government offices save timeand money through the establishment of effective filing systems.Participants develop solution to problems simulating actual filingsituations. The project follow-up calls for participants to applythe standards and techniques discussed to their own agency files.

Who May Attend

Any person whose duties require him to set up or maintain files,including clerks, secretaries, and those who supervise filing op-



Other Information


67

OFFICE METHODS AND BEHAVIOR


A 60 hour course that meets 3 hours a day over a period of 4weeks. It is offered on a continuing basis at the Thomas CircleTraining Center, Washington, D.C.

Description

This course teaches the basic skills needed to work efficiently inan office such as: telephoning, filing, mailing, organizing, typingtips, grooming, communicating, getting along with people, andhaving a positive attitude.

The subjects are taught in a simulated office classroom. Studentsare taught in modules so that they can progress as fast as possiblein an individualized program. Students are not just presentedfacts alone; they each receive an opportunity to put the learnedfacts into practical application. If how to operate a push buttontelephone is being taught, students experience making actualtelephone calls on fully operating telephones.New media such as multi-listening stations, video tape recorders,and cassette tape recorders are used to make the learning moremeaningful. New teaching methods are used such as telecoaching,role play completion, in-basket exercises, and debriefing sessions.

Who May Attend

Any Federal, state, or local government employee who has theneed to develop basic office skills.




Although the offices of the Communications and Office Skills Training Center arelocated at this address, all mail should be sent to: U.S. Civil Service Commission.Bureau of Training. Room 7412, Washington. D.C. 20415.

68

READING FOR OFFICE EFFICIENCY


A 90 I roursc conducted mer a period of 6 weeks. It isoft ered on a rontinni,i basis at the Thomas Circle Tr gCenter, 1121 Vermont Ave , NW., Washington, D.C.'

Description

This is an adult communications program designed for personswith reading abilities between 4th and 10th grades. It uses avariety of independent, small-group activities and provides a nontraditional approach to learning. Students enter at their own leveland progress at their own speed. While in group learning situa-tions, students operate filmstrips and records to teach themselveswhile the instructor moves from group to group to observeprogress.

This reading course strongly emphasizes general backgroundinformation needed for one to successfully read, speak, listen,write, and observe in today's work society.

Who :Hay Attend

Federal, state, and local government employees who need toimprove their reading skills.

Now To Make NominationsNominations can be made at any time to source B. See pagevi. Contact your Training Office for course announcementand/or Quarterly Calendar which provides course dates, cost, andlocation of training course.


Although the offices of the Communications and Office Skills Training Center arelocated at this address, all mail should be sent to: U.S. Civil Service Commission.Bureau of Training, Room 7412, Washington, D.C. 20415.

77 69

SHORTHAND 960


A 75.hour course conducted 1V2 hours each day over a period of10 weeks. It is offered on a continuing basis at the ThomasCircle Training Center, 1121 Vermont Avenue, NW., Washing-ton, O.C. *

Description

This course is designed to teach shorthand skills to learners withno previous shorthand training to meet Civil Service Commissionshorthand standards for clerk-stenographer positions. This ob-jective will be accomplished in 75 hours compared to the tradi-tional 180 hours of classroom training.

The course is based on the alphabet rather than a new set of signsor symbols. The system was developed by Self Instructional De-velopment Corporation (SIDC). The student is taught to writeonly the sound he hears. Ten symbols are used to speed thewriting of certain sounds. Standard abbreviations are used when-ever possible.

A four-channel wireless system will be used. This system providesflexibility in handling students at different speed levels. In addi-tion, individual tape recorders are available for students who areprogressing at speeds other than those programmed on the multi-channel unit.

Who May Attend

Federal, State, or local government employees who need to de-velop shorthand skills.




'Although the offices of the Communications and Office Skills Training Center arelocated at this address, all mail should be sent to: U.S. Civil Service Commission,Bureau of Training, Room 7412, Washington, D.C. 20415.

70v-/ID

General Management

PageEXECUTIVE 73

Residential Program in Executive Education (FEI) 73Executive Seminar Centers 75Advanced Management Seminar 77Management of Scientific and Engineering Organizations-

An Executive Institute 78Executive Orientation 79Ideas and AuthorsManagement and Organization 80Coaching ManagersA Course for Executives 81Program Administration and Legal Controls 82State Government and Administration:

Problems-Programs-Planning 83Legislative Operations Roundtable for Executives 97Fellowship in Congressional Operations 84Ideas and Authors: Public Issues and Problems 85Intergovernmental Affairs Fellowship Program 86Executive Development of Auditors 88

LEGAL, LEGISLATIVE AND CIVIL RIGHTS 88Institute for Legal Counsels 88Management Institute for Attorneys 89Institute for New Attorneys 90Ideas, Issues and Opinions In Law 91Hearing Examiners and the Regulatory Process: Current Issues,

Problems and Developments 92Legislation Formulation Workshop 93Congressional Briefing Conference 94An Institute In the Legislative Function 95Interviewing Techniques for Civil Rights Irvestigators 96Fellowship in Congressional Operations 84Legislative Operations Roundtable for Executives 97

MANAGEMENT 98Middle Management Institute 98Management Institute for Supervisory Scientists and Engineers _ _ 99Management and Group Performance 100Management and Group Performance: An Institute for Trainers 101Ma nagement and the New Generation 102Administrative Officer Seminar 103Contracting for the Scientist and Engineer 104Grants Administration Seminar 105

MANAGEMENT INTERN 105The Dynamics of Government 106Federal Management in the 70's 107Fundamental Management Techniques 108

71

PageIntroduction to Public Administration109Management Introduction to ADP for Management Interns 110Personnel Management for Interns111Seminar on Modern Management Theories 111SUPERVISION _

112Introduction to Supervision112Introduction to Supervision: An Institute for Trainers 113Basic Management Techniques I114Basic Management Techniques I: An Institute for Trainers 115Supervision and Group Performance 110Supervision and Group Performance: An Institute for Trainers 117Basic Management Techniques II 118Supervision of Low-Skilled Employees: Problems and Challenges _ 119Supervision of Low-Skilled Employees: An Institute for

Instructors120

72

Executive

RESIDENTIAL PROGRAM IN EXECUTIVEEDUCATION

Federal lExecut:.e Institute, Charlottesville, Va.,

U.S. Civil Service Commission, Fiscal Year 1973

An 8 -week program to be given at Charlottesville. Virginia fourtimes during fiscal year 1973: August 20 to October 13; October22 to December 15; February 11 to April 6; and May 6 toJune 29.

Description

The program exists to help meet education and training needs,primarily of upper echelon Federal employees. The upper echelonis broadly defined as employees in positions rated at Grade GS-15and above, or equivalent in other pay systems. State and localofficials may be accommodated on a selective basis. The educa-tional programs of the Institute focus on matters which relateto areas of interest in many departments and agencies ratherthan specialized activities of a single organization. The Instituteprograms supplement rather than supplant executive educationefforts of other organizations or institutions in and out of govern-ment.The broad educational goals set for the Institute within thisframework are:

To heighten career executive responsiveness to nationalneeds and goals.

To increase career executive appreciation of the totalityof the governmental system.To improve career executive knowledge of managerialprocesses.

The detailed content and teaching methods of each session havebeen altered with experience. But, the overall goals and majorcurriculum emphases have remained unchanged. In all sessionsto date a balance has been sought and attempts have been madeto interweave the major elements of the program which relate

73

1

to environment of governmental programs, governmental systemsand governmental management.The prime educational methods employed are:

Lecture-discussions by resident faculty, executives in resi-dence, government officials, academicians, and expertsdrawn from the private sector in both profit and non-profitorganizations.

Seminars taught by resident faculty, University of Vir-ginia faculty and consultants.

Workshops and laboratories led by resident faculty mem-bers and consultants.

Films and tapes selected by resident faculty.

Reading materials selected by resident faculty.

Who May Attend

The "Residential Program in Executive Education" is aimedprimarily at persons in grades GS-16 and above (or equivalent inother pay systems).


Nominations for attendance at the Federal Executive Instituteshould be made by that person or persons in each department andagency who has greatest control over present and future workassignments of persons to be selected for attendance. In mostcases each agency and department has designated one person toserve as the final authority for submission of nominations to theInstitute.

When the nominating official has received the names of candidatesrecommended for attendance during the fiscal year from withinhis department or agency, he will then make his decisions aboutpersons to be nominated as principals and alternates for sharesallocated in each scheduled session. Those nominations shouldthen be forwarded to:

74

Division of Executive Manpower OperationsBureau of Executive ManpowerU.S. Civil Service Commission1900 E Street, N.W.Washington, D.C. 20415Phone 202 (632-4486)

eg

Nominations should be sent by the department or agency nomi-nating officials on Optional Form 37 (Nomination-Registrationfor Training) obtainable from the Director of Personnel or Di-rector of Training in each department or agency.

State and local government agencies should submit a letter di-rectly to the Federal Executive Institute, Charlottesville, Virginia22903 from an authorized official. This request should includename, address, position title, and brief description of duties of thenominee, and the mailing address to which the bill should be sent.

Other Information

Federal departments and agencies are allocated an annual quota ofshares for the Residential Program in Executive Education. Atotal of approximately 60 shares is available in each of fourscheduled eight-week sessions for the fiscal year. The 240 sharesavailable annually are distributed in such a way as to provide thegreatest possible variety of agency representation in each sched-uled session. The cost for each share is $3,500 which covers thefull cost of tuition, and room and board expenses while at theInstitute during the eight-week period of each session.For further information contact the Federal Executive Institute,Charlottesville, Virginia 22903, area code (703)-296-0181 (Com-mercial) or (703)-296-1295 (FTS).

EXECUTIVE SEMINAR CENTERS


In cooperation with Federal, State and local agencies, the CivilService Commission operates three residential facilities for thedevelopment of midcareer executives in Government. TheseCenters are located at Berkeley, California; Kings Point, NewYork; and Oak Ridge, Tenn.

Description

The 2-week courses offered at the centers are designed to broadenconceptual understanding and to enhance the administrative abili-ties of mid-level executives. A brief description of each coursefollows:

1. The Dynamics of Public Policyexamines the processesby which public policy is generated, formulated, andarticulated in American society and the administration ofsuch policy.

E.,3

75

2. Public Policy Formulationexplores the influence publicand private organizations and groups in American societyhave in shaping public policy.

3. Public Program Managementexplains the policies,processes and problems involved in managing public pro-grams and in providing government services at the Fed-eral, State, and local levels.

4. Management of Organizationspresents the theory andpractice of management in public sector organizations,reviewing the functions and techniques of managementand the latest developments in behavioral research.

5. National Economy and the Government Executivedealswith the theory and substance of government involvementin various areas of economic life.

6. International Affairs and Federal Operationsacquaintsthe career executive with the basic concepts underlyingthe development of American foreign policy, with the con-duct of foreign affairs, with the international pressuresthat influence our policy-makers, and with our govern-mental organization for international affairs.

7. Effects of Technological Developmentdescribes the roleof the Federal Government in scientific affairs and theeffects of technological change on national objectives.

8. Intergovernmental Relationsexplores the relationshipsbetween National, State, and local government authoritiesin areas of mutual concern, and relates them to the largerproblems of Federalism in today's America.

9. Natural Resource Policies and Programsdescribes theeconomic, social, and political involvements and roles ofthe National Government in relation to the use and con-servation of our Nation's natural resources.

10. Urban Problems and Prospectsconcentrates on urbangrowth, the problems it portends for the government ad-ministrator, and the response of government at the Fed-eral, State, and local levels.

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Who May Attend

The Executive Seminar Center curriculum is aimed primarily atFederal executives in grades GS-14 and 15 (or equivalent), andState and local employees at a similar organizational level. Care-fully selected persons at. GS-13 are also eligible to attend.


All participant spaces at these centers are reserved on a fiscal yearbasis through negotiations between the Civil Service Commissionand designated agency representatives at. Washington, D.C. Eachrepresentative is given a supply of center brochures and sched-ules. Persons seeking to attend the seminars should indicate theirinterest to their agency representatives.

Other Information

Inquiries about these centers may be addressed to the Chief, FieldDivision, Bureau of Training, U.S. Civil Service Commission,Washington, D.C. 20415, telephone (202) 632-7626, code 101,extension 27626.

ADVANCED MANAGEMENT SEMINAR


A 6Iay program offered 5 times per year at a residential site.

Description

More than ever before the government executive finds himselffaced with complex managerial and planning problems. He isasked to deal with these through a growing number of new sys-tems approaches, mathematical techniques, and programmingand budgeting procedures which constitute the changing body ofadministrative practices. He is also expected to solve problemsthrough the contributions of diverse individuals and groups.

The critical issue with which practical minded managers mustdeal is how various theories, techniques and strategies can bebrought to bear on the real problems of government management.The Advanced Management Seminar is designed to bring togetherthe various theories, techniques, and strategies of managementinto a unified approach to government administration and to en-able managers to apply these theories, techniques, and strategies

77

in a useful, realistic, and results-oriented fashion, through betterunderstanding and development of their own styles of manage-ment.

The seminar's integrative approach seeks to provide the partici-pant with a better understanding of :

The criteria for sound planning and decision making.The means of applying what he has learned to his ownsituation.The techniques for developing an effective organizationfrom a group of diverse individuals.

The seminar itself is built upon a series of intensive workshopactivities carried out in small groups. Working in these smallgroups the participants go through a number of planning, prob-lem-solving, and decision-making projects in which they have toutilize their resources to reach agreed-upon goals. Thus, eachperson is constantly engaged in systematic problem solving anddecision making while striving for effective interpersonal ex-change and team development.

Who May Attend

Approximately 30 executives (GS 14-18 or equivalent) responsi-ble for directing major programs will be accepted for eachsession.


Nominations can be made at any time to source C. See pagevi. Contact your Training Office for course announcementand/or Quarterly Calendar which provides course dates, cost, andlocation of training course.


MANAGEMENT OF SCIENTIFIC AND ENGINEERINGORGANIZATIONSAN EXECUTIVE INSTITUTECivil Service Commission

A 5-day program offered once a year at the Civil Service Com-mission, 1900 E Street NW.

Description

The program is designed to increase awareness of the nature andscope of management responsibility and to suzgest ways that the

78

technically trained executive can perform more effectively in hisimportant role as manager and administrator. It is conducted asan advanced seminar, with discussions focusing on such topicsas : management planning for R & D ; directing and developinghuman resources; communication requirements of modern scienceand technology management of inhouse resources and contractprograms ; operational environment of scientists and engineersin Government; comparison of R & D management in other areas;formulating and administering science and engineering budgets;behavioral science research and its implications for managers oftechnical programs.

Who May Attend

Participation in this program is limited to approximately 25scientists and engineers, generally GS-15 and above, or equivalent,who have management responsibility for science or engineeringprograms.


Nominations can be made to source C. See page vi. Contactyour Training Office for course announcement and/or QuarterlyCalendar which provides course dates, cost, and location of train-ing course.


EXECUTIVE ORIENTATION


A series of lday programs conducted throughout the year bythe Civil Service Commission, Washington, D.C.

Description

Today more than ever before Government executives must keepabreast of a wide variety of new or changing legislation, Presi-dential policies and programs, court decisions, and social andeconomic conditions which can affect their roles as Governmentexecutives and the way in which they are performed. Manyexecutives, however, are finding it increasingly difficult to takethe time necessary to keep informed in all these areas. Thisseries of 1-day pro,:rams is designed to help solve this problemby offering executives an opportunity to meet with knowledgeable

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authorities from Federal agencies, the White House, privateorganizations, etc. and discuss with them topics of current in-terest. The subject matter of each session will be determined byevents of the day and will be announced shortly before eachsession.

Who May Attend

Nominees may be employees of any governmental agencyFed-eral, State, or localat the GS-15 level and above (or equivalent).How To Make Nominations

Nominations can be made at any time to source C. See pagevi. Contact your Training Office for course announcementandjor Quarterly Calendar which provides course dates, cost, andlocation of training course.See nomination procedures on page v.

IDEAS AND AUTHORSMANAGEMENT ANDORGANIZA riON


Four 14iny sessions scheduled a month apart.

Description

Each year sees the appearance of a growing number of booksapplying the findings of social and management science researchto the problems of management and organization. The purpose ofthis program is to provide an opportunity for Government man-agers to examine the most significant of these books to determinetheir relevance and application to public management situations.At the same time the course will provide an opportunity for theparticipants to raise questions about the book directly to theauthors. Each participant receives a copy of all books severalweeks in advance of the individual sessions. At the monthly ses-sions, the author discusses his book, a guest commentator gives hisreactions to it, and the participants have an extended discussionperiod with the author. Oat of these interchanges it is expectedthat a fuller statement of the ideas will emerge, as well as a clearunderstanding of their implications for Government managers.

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Who May Attend

The program is intended for individuals currently serving inpositions with significant responsibilities for program manage-ment or in providing related staff support. Nominees should bethose at GS-14 level and above (or equivalent).




COACHING MANAGERSA COURSE FOREXECUTIVES


A 3-day program offered four or more times a year.

Description

The coaching of managers and supervisors to become more effec-tive in their work and to prepare for future changes and trends isan important responsibility of every executive. Yet, this is oneof the responsibilities in which executives often fail. This is notbecause they do not recognize the need to become skilled in work-ing with the face-to-face relationships that are a part of theprocess, rather, it is from 'lack of ever having had the oppor-tunity to learn and experience some of the more productive waysof doing it. Attention will be given in this program to the de-velopment of actual skills in interviewing (information gather-ing) and coaching as well as to the principles, methods, andtechniques involved. This will be accomplished through a combi-nation of lectures, readings, case discussions, demonstrations, andpractice sessions. Video equipment will be used for filming ofselected practice exercises followed by critiques of performanceof seminar members. Among topics to be covered are establishingrapport, using questions and responses that elicit information,productive use of tention and defense mechanisms, overcomingthe win-lose syndrome, assessing the realities of risk taking,mutual goal setting and problem solving.

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Who May Attend

Nominees for the seminar may be executives of any governmentalagencyFederal, state, or local level, at the GS-15 level or above(or equivalent).




PROGRAM ADMINISTRATION AND LEGALCONTROLS


One 3day session will he held at the Civil Service Commissionduring Fiscal Year 1973.

Description

Students of Government administration and administrators arerealizing that the expansion of Federal Government programsand activities enlarges the rulemaking and adjudicatory functionsin Government agencies. These functions, contrary to traditionalbelief, are not unique to regulatory or independent agencies.Rather, in many agencies, Federal executives, who are not usuallytrained in the law, frequently engage in the processes of adjudica-tion and rulemaking in performing their day-to-day activities.Additionally, the growing body of judicial decisions has had far-reaching effects on the governmental system and Federal pro-grams. Also, there are signs pointing to increased judicial reviewof administrative decisions. These developments suggest for Fed-eral executives who are not trained in the law the necessity todevelop a better knowledge and understanding of the functions ofadjudication and rulemaking which they perform.

Who May Attend

Participation in this course will be limited to government execu-tives and administrators. It is not recommended for personnelwhose academic and professional background is in law. Theminimum grade level will be GS-14 (or military and non-GS

82

equivalents). Participants should be in positions having broadresponsibility such as program managers; bureau and divisionchiefs or their deputies; principal assistants to agency or de-partmental heads; personnel having a principal role in develop-ing and implementing their agency's policies and procedures orserving in key staff positions ; and other administrators andexecutives who perform adjudicatory or rulemaking functionsor carry on activities which are significantly affected by thejudiciary.




STATE GOVERNMENT AND ADMINISTRATION:PROBLEMSPROGRAMSPLANNING


A 5-day program scheduled twice a year in Washington, D.C.

Description

As political and governmental institutions adapt to changing con-ditions and as intergovernmental programs become increasinglyimportant, there is a growing need for administrators at theFederal, State and local level to keep informed on the progressbeing made by the States to improve their capabilities for effec-tive cooperation in intergovernmental programs. This seminarfocuses on the role of the States in such programs and the impactof the State political and governmental systems on this role.Special emphasis will be placed on :

Planning at the State levelThe States and the CitiesFiscal Problems facing StatesRegional Cooperation

Governmental Manpower at the State levelThe Role of State LegislaturesThe Role of the Governor

83

Who May Attend

Nominees may be employees of any governmental agencyFed-eral, State, or localat the GS-14 level and above (or equivalent).It is designed for officials with responsibilities requiring a broadunderstanding of the intergovernmental framework of Federalprograms. Agencies are encouraged to send officials from the fieldas well as the central office.

How To hake Nominations



FELLOWSHIP IN CONGRESSIONAL OPERATIONSCivil Service Commission and The American PoliticalScience Association

A program conAsting of participation in an intensive orientationon the Congress and full-time work assignments on Capitol Hill,Washington, D.C. Congressional Fellows in the Foreign Affairssection enter the program each year in September; other Fellowsbegin in midNovember. The program runs until mid-August ofthe following year.

Description

This fellowship program helps a select group of career admin-istrators to acquire a thorough understanding of congressionaloperations. It is designed to give careerists a first-hand look athow Congress functions, how it is organized, and how it relates tothe program and activities carried on by the executive branch.Persons selected will attend a comprehensive and intensive orien-tation program conducted by the American Political ScienceAssociation ; engage in full-time work assignments with membersof Congress and with staff members of congressional committees;and participate in weekly seminar meetings with congressional,governmental, and academic leaders.A Foreign Affairs Fellows section of the program is offered forpersonnel from agencies concerned with international affairs.Prior to the beginning of the regular 9-month program, these84

Fellows receive a 10-week orientation on Congress and ForeignPolicy which is conducted by 2 local universities.

Who May Attend

Nominees for this fellowship should be career employees in thegrade range of GS-13 through GS-16 or equivalent with at least(2) years of Federal Government Service. They should be inmanagerial or.executive positions, or be likely to be assigned tosuch positions in the future. Preference is given to those whoare taking part in an agency's own executive development pro-gram.




Other information

Each Congressional Fellow applicant will be interviewed by a se-lection committee. Agencies will be notified of selections. Anannouncement will be distributed to all agencies on or about thefirst of March of each year. Details of the program will becontained in this announcement, including the date when nomina-tions will be due.

IDEAS AND AUTHORS: PUBLIC ISSUES ANDPROBLEMS


Four 1-day meetings each year scheduled a month apart at theCivil Service Commission, Washington, D.C.

Description

Each year this series focuses on four outstanding books byrecognized authors on significant national problems. At each ofthe four meetings one of the books is discussed, first by theparticipants in small groups, then by the participants and theauthor, and finally by the participants and a guest critic. Theprogram not only encourages government executives to examine

85

4.0 %.,11

the writings of highly informed authors on vital national prob-lems but also provides them with an opportunity to discuss thebooks with their authors as well as with critics who are knowl-edgeable regarding the issues to be discussed. The books areprovided to each participant several weeks before each meeting.

Who May Attend

The program is intended for officials of a Federal, State, or localgovernment agency who would benefit from a more incisive under-standing of the national problems to be discussed. Nomineesshould generally be serving in positions at the GS-14 level andabove (or equivalent).

Bow To Make Nominations



Other Information

Agencies may designate substitutes to attend individual sessions,provided that such substitutes meet initial nomination require-ments.

INTERGOVERNMENTAL AFFAIRS FELLOWSHIPPROGRAM

Civil Service Commission and Subscribing AgenciesA 3month program involving participation in an intensiveorientation program and full-time work/study assignments withState and local governments.

Description

This fellowship program helps a select group of career admin-istrators of grant-in-aid efforts to acquire a direct understandingof State and local government operations and points of view. Itis designed to provide careerists with a first-hand look at problemsof administering Federal grant-in-aid programs at the State/locallevel ; to improve person-to-person communication between Fed-eral and State/local-grant-in-aid administrations; to provide an86

4

opportunity to develop a deeper understanding of the major socialand economic problems to which grant-in-aid programs are ad-dressed; and to encourage cooperative and multigovernmentalapproaches to problem solving. Persons selected will attend acomprehensive and intensive orientation, including meetings withgovernmental and academic leaders and will engage in full-timework and study assignments with a host State and local govern-ment.

Who May Attend

Nominees for this fellowship should be career employees in thegrade range of GS-14 and above or equivalent. Nominationsbelow GS-14 will be accepted on a selected basis when the nomi-nee has sufficient breadth of experience to make a contributionto the host government. Each nominee should be in a positioninvolving responsibility for significant aspects of grant-in-aidefforts of the subscribing agencies.

Ilow To Nominate

Nominations are to be submitted by authorized representativesof the subscribing agencies upon receipt of CSC notification. Thefollowing information should accompany each nomination: acompleted and current Standard Form 171, a brief biographicalsketch of the nominee, and a statement from the subscribingagency briefly describing the nominees potential for career growthand types of responsibilities for which he is being prepared.Nominations are to be made to source E. See page vi.

Other Information

The cost of the program will be prorated among the participatingagencies. Each applicant for the fellowship will be interviewedand selected by the subscribing agencies, and final selection willbe announced by CSC. Agencies may obtain further informationby calling the Management Sciences Training Center at 632-5600,or IDS Code 101, extension 25600.

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`5

EXECUTIVE DEVELOPMENT OF AUDITORS


A 4-day course to he given at the Woodmont Building, 6th Floor,8120 Woodmont Ave., Virashingion, D.C. 20014.

Description

This is an intensive course which is heavily loaded with testedtechniques and concepts which will upgrade the audit managerscompetence and indelibly assist him in realizing the potentialitiesof our time. Ceverage includes:

Contntuttication SkillsHUI111111 Relations at Work for AuditorsJob Needs, Job Enrichment, Job SatisfactionPersonnel Responsibilities of Supervisory Auditors

Who May Attend

Course is recommended for audit managers or auditors who areexpected to be audit managers in the near future. Suggestedgrade level is GS-13/16 (or the equivalent).


Nomination-Registration for Training, Optional Form 37, shouldbe submitted for each nominee to Registrar, Interagency AuditorTraining Center, Woodmont Building, 6th Floor, 8120 WoodmontAve., Washington, D.C. 20014, not later than two weeks prior tothe course. For further information, call Registrar, Interagency,Auditor Training Center, (301) 495-6351 or IDS Code 179-6351.

Legal, Legislative and Civil Rights

INSTITUTE FOR LEGAL COUNSELS


A 3 -day program conducted annually in residence.

Description

The program will give participants an opportunity to study someof the issues, problems and current developments in our societyand how these relate to their responsibility for administration andpolicy-making in the legal office. Participants will discuss ap-proaches to resolving these problems and issues along with other

88

matters which confront them in the operation of their legal offices,and have an impact on the effectiveness and response of the pro-gram goals of their agency and Federal Government.

Who ,flay Attend

The Institute will be open to approximately 30 General Counsels,Solicitors and Chief Counsels and their principal deputies andassistants.




MANAGEMENT INSTITUTE FOR ATTORNEYS


A 3.day program to be conducted two times per year at the CivilService Commission.

Description

This course is designed to meet the special needs of the supervis-ing or managing attorney who seeks to broaden his insight andunderstanding of management and organization, develop furtherhis ability to motivate his employees, and direct the operations ofhis office. The course focuses on some of the newer approaches todeveloping the effectiveness and efficiency of the supervisor andcertain critical aspects in managing the law office in a Governmentagency. Ample opportunity is afforded for participants to shareexperiences and ideas and to examine problems and viewpointsof common interest.

Who May Attend

The course is open to supervising attorneys, division or branchchiefs, General Counsels and their assistants, and other attorneyswho are supervising professional or paraprofessional employeesin an agency legal office. Attorneys at the G8-14 level and above(or equivalent) will be given priority; attorneys at the GS-13level will be considered on a space available basis.

89




INSTITUTE FOR NEW ATTORNEYS


A 3-day program to be conducted two times per year at the CivilService Commission.

Description

This course will introduce participants to some of the principlesinvolved in developing and implementing policies in the legal areaand develop insights into the inter-relations of legal processes inthe Federal Government, the functions and responsibilities ofGovernment attorneys, and their impact on the work of Govern-ment agencies. Participants will gain knowledge of policies, pro-cedures, regulations, and laws affecting their work, and a betterunderstanding of the operations and organization of Pi,. FederalGovernment. They will be better able to serve their :.1.t.incies incounseling, advising, litigating, and decisionmaking.

Who May Attend

Participation will be open to approximately 40 attorneys withtwo years or less service in government agencies.




90

IDEAS, ISSUES AND OPINIONS IN LAW


A series of four to six sessions (3 hours duration) to be offeredintermittently by the Civil Service Commission, Washington,D.C.

Description

The program "Ideas, Issues and Opinions in Law" is organizedint,; distinct series each focusing on discreet areas of law.Each series is conducted independently of the others to cover anarea of law in which Federal Government attorneys are engaged.There will be four to six sessions of approximately three hoursduration in each series. The sessions will be spaced at least oneweek apart and each will feature either recognized authors inthe field, prominent Government officials and other authorities,and judges or practitioners involved in precedent-setting cases.These resource people will present and discuss their writings andideas, review policies and actions, and comment on cases andopinions in a dialogue with the participants. Preparatory ma-terials, such as books and articles, will be sent to each participantin advance of each session.

The following series illustrate the areas that are covered in theprogram :

Government Regulation of the Economy

Civil Rights, Civil Liberties and Race Relations

Consumer Law

Who May Attend

Participation is open to attorneys in grades GS-13 and above (ormilitary and non-GS equivalents). Attorneys in other grade levelsmay be accepted if space is available.




91

Other Information

Separate nominations are required for each series in the program.

HEARING EXAMINERS AND THE REGULATORYPROCESS: CURRENT ISSUES, PROBLEMS ANDDEVELOPMENTS

Civil Service Cc.tumission

One 6-day session to be conducted annually in residence.

Description

This program is conducted for hearing (trial) examiners, and itis developed to assist in meeting the broad and continuing educa-tional and developmental needs of the hearing examiners. Thedesign of the course, the teaching techniques employed, and thebackground of the resource people will contribute to the enlarge-ment of judicial acumen regarding the characteristics and es-sential qualities of the following:

A. The hearing examiner's role in Government, the agencyto which he is attached and the society which is affectedby the decisions which he makes.

B. The economic, social, and political systems, how theyoperate and change, and how hearing examiner activityrelates to these systems.

C. The functions and processes of regulation and the relation-ships between regulatory responsibilities, governmentalprograms and quasi-judicial activities.

D. The administrative and structural aspects of organiza-tions, how these effect the hearing examiner and relate tohis OA n needs for administrative skills.

E. The developments in law, including those in the Admin-istrative Procedures Act, concentrating on matters suchas (a) the judicial aspects of the hearing examineractivity and (b) the court and agency decisions affectingthe limits of the examiner's discretion and authority,

F. Philosophy and logic, in addition to scientific and tech-nological aspects of law and government and the activityof the hearing examiners concerned.

92

Who May Attend

Participation is open to attorneys and other specialists whodevelop, review, draft, or manage legislation, and others directlyinvolved in their agency's legislative function. Participants shouldbe at the GS-13 level and above or equivalent. Consideration willbe given to personnel at other grade levels based on work ex-perience and level of responsibility.


Nominations can be made at any time to source C. See pagevi. Contact your Training Office for course announcementand/or Quarterly Calendar which provides course dates, cost, andlocation of training course. -


CONGRESSIONAL BRIEFING CONFERENCE


A 2-day course conducted on Capitol Hill, Washington, D.C.

Description

This two-day course is especially tailored for selected agencies.It provides intensive in-depth discussions and study of the inter-relations of the agencies with the Congress. Emphasis is given tothe operations of congressional committees involved in the au-thorizing and appropriations legislation of the agencies for whomthe course is designed. Primary attention is given to such areasas how legislative priorities are set; how substantive and ap-propriation legislation of the target agency is processed; howconflicts in an agency's legislative program are resolved at thedepartmental, OMB, and congressional levels.

The course is conducted in a workshop manner where agencypersonnel and congressional committee staff personnel examinecommon problems and develop meaningful work relationships.Members of the Congress also serve on the instructional staffwhen their schedules permit.

Who May Attend

Agency personnel such as program managers, budget officers,liaison specialists, division and bureau chiefs and others with

94

equivalent program or staff responsibility have found the coursevery beneficial. Generally participants should be at the GS-14level and above or the equivalent.


Agencies are contacted to establish the dates when a BriefingConference will be conducted and information regarding nomina-tions are sent directly to the respective agencies. Nominationsshould be submitted by authorized agency representatives to TheDirector, General Management Training Center, U.S. Civil ServiceCommission, Washington, D. C. 20415. See source C on pagevi. Confirmation of accepted nominations will be made inadvance of the program. Deadline dates for receipt of nomina-tions and confirmation of acceptance will be arranged with therespective agencies.

Nomination procedures are listed on page v.

AN INSTITUTE IN THE LEGISLATIVE FUNCTION


This 5day course will he conducted three times in Washington,D.C. during Fiscal Year 1973.

Description

This institute is designed to provide an intensive introduction tothe organization, operation, and responsibilities of. Congress. Therole of Congress and its relationships to the executive branch willbe stressed. The objective is to help career administrators atmiddle grade levels acquire an increased understanding of thelegislative function and its direct and indirect effect on executivebranch operations.

Who May Attend

Nominees for this program should be career employees, GS-9threogh GS-13, (or equivalent). Persons eligible for nominationinclude: those in line management; unit chiefs and deputies, orthose with equivalent responsibility ; and those engaged in sup-port of staff occupations such as budget preparation, manpoweranalysis, policy development and mission determination. In addi-tion, each nominee should have recognized competence and po-tential and be one whose service in the government can be

1C395

expected to continue for a significant period of time. State andlocal government employees and military personnel are eligible.




INTERVIEWING TECHNIQUES FOR CIVIL RIGHTSINVESTIGATORS


A 3-day program to be held at the Civil Service Commission,Washington, D.C. Dates will be announced later.

Description

Contract Compliance officers and Title VI Investigators spend alarge part of their time in the field interviewing contractors,program managers, employees, program recipients, local officials,civil rights leaders, and other persons connected with complaintsbeing investigated. Their reports and conclusions usually dependquite heavily on these interviews. Productive interviews can onlybe conducted when the interviewer has the necessary skills andknows whom to interview, how to interview, how to write up aninterview and what preparations to make prior to an interview.This course will be designed to equip the civil rights investigatorwith these skills. By means of lectures and role playing it willacquaint the investigator with sources of community data neces-sary for background material, with the actual mechanics of goodinterviewing, and with suggested forms for recording the inter-view. It will be oriented towards civil rights investigation al-though much of the content will be relevant to other types ofinvestigations.

Who May Attend

The program is intended primarily for Contract and Title VICompliance Officers.

96

Dow To Make Nominations



LEGISLATIVE OPERATIONS ROI J NIMBLE FOREXECUTIVES


Two 5-day sessions (hiring the 3rd and 4th quarters in fiscal year1973, in Washington, D.C.

Description

The Roundtable is designed to provide Federal career executiveswith increased knowledge of the organization and operations ofthe Congress, the interrelationships between the legislative andexecutive branches, and the connection between legislative func-tions and agency program activities. Topics for roundtable dis-cussions will focus on : powers, functions, and organization ofthe Congress; politics and congressional action ; national policyformulation and pressures on the Congress; internal and externalpressures on congressmen ; Federal agency- congressional relationsincluding appropriations, planning, and review of programs;trends and future of congressional executive relations within theAmerican political system.

Who May Attend

Participation is open to about 30 Federal, State and local govern-ment employees, and military executives who are at the GS-14level (or equivalent) and above.


Nominations can be made to source C. See page vi. Contactyour Training Office for course announcement and/or QuarterlyCalendar which provides course dates, cost, and location of train-ing course. See nomination procedures on page v.

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105

Management

MIDDLE MANAGEMENT INSTITUTE


A 5-day program offered S limes per year at the Civil ServiceCommission, 1900 E Street NW.

Description

The institute will provide a broad view of Government operationsand the functions of management. It will serve as an updatingexperience and review for the experienced manager, and an intro-duction for the new manager. The institute is built around coresubject matter of fundamer.1.11 modern management theory aidpractice. Emphasis is gi' en tv the functions of planning, con-trolling, organizing, staftog, ctmmunicating, directing, and de-cision-making. Other topic.. may be included to give currentperspective or because of their particular topical interest. Ex-amples of these might be programming, budgeting systems,intergovernmental relations, and science and Government. Guestlecturers and small group workshops are the methods of presenta-tion. Assigned readings are also provided.

Who May Attend

Tile institute is designed for persons serving in management fieldsor programs, GS-11 to GS-14, or equivalent, who have demon-strated ability and shown potential for holding more responsiblemanagement positions.


Nominations can be made at any time to source C. See pagevi. Contact your Training Office for course announcementand/or Quarterly Calendar which provides course dates, cost, andlocation of training course.See nomination procedures on page v.

Other Information

Substitutions of eligible partivipants may be made up to thebeginning of the program.

98

MANAGEMENT INSTITUTE FOR SUPERVISORYSCIENTISTS AND ENGINEERS


A 5.day program offered 2 times per year at the Civil ServiceCommission, 1900 E Street NW.

Description

This institute is a survey of management concepts which allowsthe first line supervisor to become acquainted with the languageand methodology of management. The program will examine thespecial nature of the managerial job in R&D and other engineer-ing and scientific organizations by identifying the unique motiva-tional characteristics of technical personnel, by discussing theimpact of organizational structure on the productivity of scientificand engineering groups, and by exploring the leadership patternsbest designed to release and accelerate creativity. The programwill also take up such topics as the flexibilities of the Federalpersonnel system in managing scientists and engineers, careerdevelopment concepts, and the administrative practices whichpermit the most effective direction and control of technicalprojects. The staff for the program is drawn from Governmentagencies, leading industrial organizations, and universities.

Who Hay Attend

The program is intended for firstline supervisors in charge of aworking technical group or individual scientists or engineers whoare about to assume supervisory responsibility. Participants havegenerally been at the GS-11 through GS-14 level (or equivalent).

How To Blake Nominations



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1C7

MANAGEMENT AND GROUP PERFORMANCE


A 1-week program offered 3 times per year at the Civil ServiceCommission, 1900 E Street NW.

Description

This course is designed to provide new and experienced managers,above the first level of supervision, with a greater insight intothe nature of their jobs and with a conceptual framework whichwill allow them to approach the managerial job on a logical andrational, rather than an intuitive basis. Participants will analyzetheir jobs in terms of what they do, how they do it, and why theydo it the way they do, and they will practice and evaluate otherways of performing the managerial job. Topics covered include:An analysis of the managerial job, how supervisory and man-agerial jobs differ, monitoring the managerial world, elementsof successful negotiations with line and staff, managing conflict,inducing cooperation, and establishing, maintaining, and usingcommunications. Precourse preparation includes assigned readingand answering a questionnaire dealing with the participants'work activities.

Who May Attend

Since the course is designed specifically for managers, nomineesshould be above the first level of supervision; typically, theyshould direct the activities of subordinate supervisors and workgroups. Within these guidelines, managers at GS-12 and above(or equivalent) may be nominated. The course provides an ex-cellent means for making the transition from the first to thesecond level of Management in Organizations.




Other Information

Substitutions may be made up , the beginning of the program,but since substitutes who are designated late will be unable tocomplete the advance reading for the program, agencies are re-100

ICS

quested to make as few substitutions as possible. Class size willbe restricted to 20 participants.

31ANAGE3IENT AM) GROUP PERFORMANCE:AN INSTITUTE FOR TRAINERS


A 4-day program offe3ed on an as needed" basis at the CivilServien shit:km(1900 E Street NW.

Description

This institute is designed to equip agency instructors to presentthe Civil Service ComMission course, Management and GroupPerformance. The fundamental concepts supporting the coursestructure will be examined in detail. Workshop experience willbe gained in dealing with the more difficult portions of the Course.Participants who successfully complete the institute by demon-strating their understanding of the subject matter and theirability to present the material as specified will receive a copy ofthe Instructor's Guide to Management and Group performanceand a certificate authorizing them to instruct the course.

Who May Attend

Attendance is conditional upon prior attendance at a regularpresentation of Management and Group Performance. A highlevel of skill in conference leadership is particularly important tosuccessful performance.



Other Information

A minimum of six participants will be required to schedule aninstitute.

. 1(9101

MANAGEMENT AND THE NEW GENERATION


A 3-day program offered 5 times per year at the Civil ServiceCommission, 1900 E Street NW.

Description

This new program is designed for managers and supervisors whomust resolve on-the-job problems and conflicts with youthful em-ployees. Topics which will be explored include: the backgrounds,values, and occupational goals of college and non-college, white andblue collar, and minority group youth ; the leadership patterns,organizational structures and climates that release youthfulcreativity and productivity; how to establish communicationswith and obtain effective feedback from youth; concepts of careerdevelopment and adjustment for youthful employees and for themanager himself ; what youth looks for from a supervisor.

Through workshops, simulations and role-play, participants willhave the opportunity to evaluate these topics in light of their ownexperiences as well as the views of their classmates and the youngFederal employees who will participate in some of the sessions.

Who May Attend

This seminar is open to all first-level supervisors and mid-levelmanagers who are interested in examining ways to increaseeffective management of young people.



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ADMINISTRATIVE OFFICER SEMINAR


it 5-day program offered five times per year at the Civil ServiceCommission, 1900 E Street NW.

Description

This new program is designed to increase new administrativeofficers' knowledge and understanding of their integrative, sup-portive and liaison roles in today's complex technical and socialmanagement systems. Topics to be explored include; personnelmanagement and liaison with the personnel office; space utiliza-tion and management; procurement and contract administration;travel and transportation management; management analysis andreport writing; funds management; techniques of effectivenegotiation ; planning, communication, problem-solving and de-cision-making.

Lecture-discussions and workshops, planned to lead toward moreeffective coordination of the administrative officers' functions,will involve participants in examining and developing their inter-personal job skills as well as their administrative abilities.

Who May Attend

This seminar is open to new administrative officers at GS-13level (or equivalent). The course is appropriate also for moreexperienced administrative officers who are interested in expand-ing their coordinative skills.




103

IA

CONTRACTING FOR TILE SCIENTIST ANDENGINEER


A 3-day program offered once a year and additional courses asneeded at the Civil Service Commission, 1900 E Street NW.

Description

Substantial controversies measuring into multimillion dollarsyearly result from an inadequate knowledge of government pro-curement processes which in turn result in a lack of adequatecoordination among scientists, their contracting officers and thecontractors. This program is designed to allow the scientist orengineer who is responsible for the technical aspects of a contractto better communicate with his organization's contracting officerthrough improved understanding of contracts and contracting.Topics to be discussed include: procurement responsibility andauthority as it pertains to laws, and implementations, the con-tracting officer and his representatives, the principal of agencyand the technical role. The procurement process which includesprogram planning and funding authorities; the request for pro-posal (scope of work-purposes, content, and impact) ; and miscel-laneous matters of concern such as competition vs. sole source,evaluation of proposal, approval and determinations required, andthe characteristics of a contract; the award and on-going processincluding technical surveillance and coordination, technical andadministrative changes, allowable cost and limitation thereof,rights in technical data, and a follow-on plan.

Who May Attend

This seminar is open to all scientists, engineers, and scientificadministrators interested in improving their contracting knowl-edge.




104

GRANTS ADMINISTRATION SEMINAR


A series of 1-day programs offered by the Civil Service Com-mission in Washington, D.C.

Description

Each one-day program in this series will be devoted to a differenttopic of interest to grants administrators and managers. Knowl-edgeable authorities from Federal departments, the Office ofManagement and Budget, State and local governments, and otherrelevant organizations will explain and discuss old and new pro-grams, policies, and requirements which affect Federal grantsand the officials who administer or manage them. Among topics tobe covered will be interagency coordination, the impact of de-centralization, A95, organization of review procedures, revenuesharing, etc. Since each session will cover one topic and is rela-tively independent of the other, grants specialists can choose thosesessions of value to them personally. Specific information on eachsession will be contained in the announcements distributed beforethe first session.

Who May Attend

Nominees may be employees of any governmental agencyFed-eral, State, or localresponsible for the administration and man-agement of grant prog rams.



Management Intern


The following group of interagency courses are offered by theCivil Service Commission to supplement agency training pro-grams for Management Interns and others in comparable pro-grams. The Management Intern Lecture Program, which is

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designed as a general introduction to the government as a placeto build a career, is appropriate for all interns regardless of theireducational background. Other courses are intended to supplementindividual education and experience in government and manage-ment. An opportunity is thus provided for combining into atraining program those courses geared to an intern's specificneeds. Agencies are therefore urged to counsel with their internsand to nominate them for those courses which will best help themprepare for a management career in the public service.

THE DYNAMICS OF GOVERNMENT


A 3-day course offered twice a year by the Civil Service Com-mission, Washington, D.C.

Description

This course is designed to introduce interns with little or nopolitical science background to the workings of the Federal Gov-ernment. It will utilize guest lecturers, panels, and discussions todescribe how policy and legislation is conceived, debated, leg-islated or promulgated, interpreted, and administrated. It willprovide a look at the relationships existing among the severalbranches of the Federal Government and between the Federal,State and local governments. Attention will be given to the impactof these processes and relationships on the bureaucracy and theday-to-day work of the civil servant. The course will be limitedto 30 participants.

Who May Attend

All persons appointed from the Management Intern register ofthe Federal Service Entrance Examination are eligible for nomi-nation. In addition, all employees participating in an agencyintern program at the management entry level are eligible,regardless of whether or not appointed from the managementintern register. Other employees, GS-5 through GS-9 or equiva-lent, may be nominated provided the individual is being developedfor assumption of management responsibilities and the qualifica-tions of the individual match those expected of managementinterns.

106

LA

Calendar which provides course dates, cost, and location of train-ing course,


FUNDAMENTAL MANAGEMENT TECHNIQUESCivil Service Commission

A 3-day course offered twice a your by the Civil Service Com-mission Washings , D.C.

Description

This course provides a basic knowledge of several managementtechniques useful to any intern starting a career with the Govern-ment. It is designed to equip interns with specific skills essentialto their development as managers. Among the areas to be coveredwill be planning, scheduling, and controlling of work, PERTand other graphic planning devices, problem solving models,scheduling forms, and controlling methods will be discussed inlectures and workshops. To insure maximum involvement of thestudents, each session will be restricted to 30 participants.

Who May Attend

All persons appointed from the Management Intern register ofthe Federal Service Entrance Examination are eligible for nomi-nation. In addition, all employees participating in an agencyintern program at the management entry level are eligible, re-gardless of whether or not appointed from the Management In-tern register. Other employees, GS-5 through GS-9 or equivalentmay be nominated provided the individual is being developed forassumption of management responsibilities and the qualificationsof the individual match those expected of management interns.


Nominations can be made :o source C. See page vi. Contactyour Training Office for course announcement and/or QuarterlyCalendar which provides ca irse dates, cost, and location of train-ing course.


108

INTRODUCTION TO PUBLIC ADMINISTRATION


A 3-day course offered twice a year by the Chit Service Com-mission, Washington, D.C.

Description

This course will serve as an introduction to the field of PublicAdministration for those interns who have had no training in thisarea. It will cover the history, development, and current statusof Public Administration, devoting attention to general aspects oforganization theory, line-staff relationships, interagency coordina-tion, communication, and the personnel, budgeting, and planningfunctions, especially as all these relate to the Federal Governmentand its changing relationships with State and local governments.It will be limited to 30 participants in an effort to maximizegeneral class participation.

Who May Attend

All persons appointed from the management intern register ofthe Federal Service Entrance Examination are eligible for nomi-nation. In addition, all employees participating in an agencyintern program at the management entry level are eligible re-gardless of whether or not appointed from the management internregister. Other employees, GS-5 through GS-9 or equivalent, maybe nominated provided the individual is being developed for as-sumption of management responsibilities and the qualifications ofthe individual match those expected of management interns.

How To Make NominationsNominations can be made to source C. See page vi. Contactyour Training Office for course announcement and/or QuarterlyCalendar which provides course dates, cost, and location of train-ing course.


109

117

MANAGEMENT INTRODUCTION TO AD? FORMANAGEMENT INTERNS


A 3-day seminar to be conducted twice a year at the Civil ServiceCommiss* , 1900 E Street NW.

Description

The rapidly growing capabilities and numbers of electronic com-puters, as well as the expanding diversity and complexity of ADPapplications, require that government employees in all manage-ment fields have a sound basic knowledge of ADP. It is par-ticularly important that the future leaders of government, themanagement interns of today, grasp at the outset of their careersthe limitations and potential of ADP as a management tool.The Management Introduction to ADP for Management Interns isintended to provide the necessary background upon which a moreextensive ADP understanding can be built. The program willcover both technical and managerial topics on an introductorylevel. However, the technical aspects of ADP in this programhave been carefully selected on a priority "need to know" basis forthe managers of the future.

Who May Attend

All persons appointed from the Management Intern Register ofthe Federal Service Entrance Examination are eligible for nomi-nation. In addition, all employees participating in an agencyintern program at the management entry level are eligible, re-gardless of whether or not appointed from the Management In-tern Register. Other employees at the GS-5 through GS-9 level(or equivalent), who are in career fields other than ADP man-agement, may be nominated provided the individual is beingdeveloped for assumption of management responsibilities.


Nominations can be made to source A. See page v. Contactyour Training Office for course announcement and/or QuarterlyCalendar which provides course dates, cost, and location of train-ing course.


110

PERSONNEL MANAGEMENT FOR INTERNS


A 3-day course to be held twice yearly at the Civil Service Com-mission training facilities, Washington, D.C.

Description

This course will provide an introduction to Federal personnelmanagement for those just starting their careers in the Federalservice. It covers the merit system and the major componentscomprising Federal personnel management: manpower planningand organization, staffing, classification, labor relations, training,and discipline and adverse actions. Current special emphasis andpublic policy programs will be emphasized.

Who May Attend

All persons appointed from the management intern register orthe Federal Service Entrance Examination are eligible for nomi-nation. Other employees, GS-5 through GS-9 or equivalent, whoare in career fi'lds other than personnel, may be nominatedprovided the individual is being developed for assumption ofmanagement responsibilities and the qualifications of the individ-ual match those Rxpected of management interns. State and localgovernment employees in equivalent positions are also eligible toattend.

how To Make Nominations

Nominations can be made to source F. See page vi. Contactyour Training Office for course announcement and/or QuarterlyCalendar which provides course dates, cost, and location of train-ing course.


SEMINAR ON MODERN MANAGEMENT THEORIESCivil Service Commission

A 3-day course offered twice a year by the Civil Service Com-mission, Washington, D.C.

Description

This course will provide an overview of management thought andresearch of the past 25 years. Lectures and discussions will focus

1,9

on the work and writings of such influential writers as Maslow,McGregor, Likert, Herzberg, Drucker, Odiorne, Hitch, Beckett,Reddin, and Downs. These will be used to illustrate recent find-ings in the area of motivation, communication, leadership. etc.,to review the concept of "management by objectives," and tointroduce the "systems" concept of management. Emphasis willbe on the practical application of these theories to the worksituation of the Government manager. The seminar will be limitedto 30 participants.

Who May Attend

All persons appointed from the Management Intern register ofthe Federal Service Entrance Examination are eligible for nomi-nation. In addition, all employees participating in an agencyintern program at the management entry level are eligible, re-gardless of whether or not appointed from the ManagementIntern register. Other employees, GS-5 through GS-9 or equiva-lent, may be nominated provided the individual is being developedfor assumption of management responsibilities and the qualifica-tions of the individual match those expected of managementinterns.




Supervision

INTRODUCTION TO SUPERVISION


A ].Meek program offered 12 times a year.

Description

One of the, four first level supervisory courses, Introduction toSupervision, joins Basic Management Techniques I, Supervisionand Group Performance and Basic Management Techniques II toform a comprehensive supervisory development program offered

112

by the General Management Training Center. This course is de-signed to provide the new supervisor with a foundation in theprinciples and practices of supervising employees. It introduceshim to the basic legal requirements affecting the management ofgovernment employees and to selected managerial concepts andtechniques which can be studied at greater depth in the moreadvanced courses mentioned above. Topics covered include: Per-sonnel Management and the Supervisor; Merit Promotion; So-ciology of Work, Employee Management Cooperation; Principlesand Practice of Supervision; Dynamic Leadership; Processes ofProblem Solving; Training for Results; Health Safety and Acci-dent Prevention; Equal Employment Opportunity; ImprovingCommunication ; Self-Development.

Who May Attend

This course is designed for the employee who is about to or hasrecently made the transition to a first level supervisory position.It is also of benefit to experienced firstline supervisors who havenot yet had formal training. State, municipal, and local govern-ment supervisors are eligible for this course.




INTRODUCTION TO SUPERVISION: ANINSTITUTE FOR TRAINERS

Chit Service Commission

A 4.day program offered on an "as needed" basis.

Description

The Institute for Trainers is for the purpose of developing in-structors to lead Introduction to Supervision. Course materialsand supporting information are examined in detail, and memberspractice by leading various sections of the course. Each practicesession is followed by a critique. Instructors successfully com-pleting the institute will be presented copies of the Instructors'

Guide and will be certified as instructors of Introductinn toSupervision.

Who May .Attend

Prior attendance of regular presentation of Introduction to Super-vision is required for participation in an Instructors Institute.Skill in conference leadership is important for successful per-formance.




Other Information

A minimum of six participants will be required to schedule aninstitute. State, municipal, and local government supervisors areeligible to attend this institute.

BASIC MANAGEMENT TECHNIQUES 1


A 1-week program offered 12 times a year.

Description

This course will examine in considerable detail the managementprocesses of planning, scheduling, organizing, and controlling.Each topic will be presented by lecture, demonstration and briefreading followed by supervised workshop experience. The aim inevery case is the development of a specific management skill.Topics to be covered include: The Responsibilities of Supervisors;the Planning Process ; the Rationale of Organization ; Basic De-partmentation ; Assignment of Work and Work Distribution; theScheduling Process; Principles of Direction ; the Order GivingProcess; Simplified Critical Path Method ; Control Techniques;Graphic Planning Devices (including "Gantt" charts and Docu-ment Distribution Charts) ; and Planning Personnel Time. BasicManagement Techniques I, together with Introduction to Super-vision and Group Performance, and Basic Management Tech-

114

niques II are designed for use in establishing managementdevelopment programs for firstline supervisors.

Who May Attend

The program is designed for firstline supervisors, and is notrecommended for those in nonsupervisory staff positions.




Other Information

State, municipal, and local government supervisors are eligiblefor this course.

BASIC MANAGEMENT TECHNIQUES I: ANINSTITUTE FOR TRAINERS


A 3.day program offered on an "as needed" basis.

Description

This institute is designed to equip agency trainers to present theCivil Service Commission course: Basic Management TechniquesI. The course materials and supporting information will be ex-amined in detail, followed by discussion and workshop experiencewith the more difficult portions of the course. Instructors success-fully completing the institute will be presented copies of theInstructor's Guide and will be certified as instructors for BasicManagement Techniques I.

Who May Attend

Attendance is conditional upon prior attendance in a regularpresentation of Basic Management Techniques I. A backgroundin management analysis or associated management staff activities,is important to presenting the course successfully.

115


Nominations can be made at any time to source C. See pa.,vi. Contact your Training Office for course announcem..,11and/or Quarterly Calendar which provides course dates, cost, antilocation of training course.


Other Information


SUPERVISION AND GROUP PERFORMANCECivil Service Commission

A 1-week program offered 12 times a year.

Description

Supervision and Group Performance will introduce experiencedsupervisors to modern concepts of effective supervision, based onrecent findings of social science research. Brief presentations orreadings and group participation exercises are followed by athorough discussion of each topical area, and participants analyzethe application of the concepts to practical supervisory situations.Topics covered include: The Job; Placement and Promotion; WhyPeople Behave as They do; Leadership; Why Groups Act as TheyDo; Analysis of a Work Situation; Steps to Supporting andRemedying; Steps to Major Change; Orientation of New Work-ers; Learning; Performance Appraisal; and Discipline. Super-vision and Group Performance, together with Introduction toSupervision, and Basic Management Techniques I and II is de-signed for use in establishing management development programsfor firstline supervisors.

Who May Attend

This course is for firstline supervisors. Accordingly, nomineesshould be in direct charge of employees who do the work in theirorganization. Participants are divided into classes with similargrade levels, i.e., grades GS-12 and below or GS-11 and above(or equivalent).

116


Nominations can be made at any time to source C. See pagevi. Contact your Training Office for course announcementand/or Quarterly Calendar which provides course dates, cost, andlocaiton of training course.


Other Information


SUPERVISION AND GROUP PERFORMANCE: ANINSTITUTE FOR TRAINERS


A 4-day program offered "as needed."

Description

This institute is designed to equip agency instructors to presentthe Civil Service Commission course: Supervision and GroupPerformance for agency supervisors. The fundamental conceptssupporting the course structure will be examined in detail, fol-lowed by workshop experience with the more difficult portions ofthe course. Participants who successfully complete the instituteby demonstrating their understanding of the subject matter andtheir ability to present the material will receive a copy of theInstructor's Guide to Supervision and Group Performance andwill be certified as course instructors.

Who May Attend

Attendance is conditional upon prior attendance at a regularpresentation of Supervision and Group Performance. A high levelof skill in conference leadership is particularly important tosuccessful performance.

How To 3lake Nominations

Nominations can be made at any time to source C. See pagevi. Contact your Training Office for course announcement

I_ '5117

and/or Quarterly Calendar which provides course dates, cost, andlocation of training course.


Other Information


BASIC MANAGEMENT TECHNIQUES H


A week program presented 6 times a year.

Description

This course is designed to develop specific management skills andconsiders in detail the responsibilities of Federal service. CurrentManagement theories, Concepts and Principles are explored as abasis upon which supervisors and managers might develop newand more effective ideas and skills in management and leadershippractices. Emphasis is placed on overcoming communicationbreakdowns, guidelines for giving and receiving feedback, listen-ing techniques, principles of Federal budgeting, personnel man-agement, conference leadership, handling conflicts, problemsolving and decision making. Course materials are presented bylecture, demonstration, brief reading and workshop experience.Basic Management Techniques II, together with Introduction toSupervision, Basic Management Techniques I, and Supervisionand Group Performance, is designed for use in establishing man-agement development programs for firstline supervisors.

Who May Attend

The program is designed for supervisors GS-11, or equivalent,through GS-15. This course is designed for supervisors and is notrecommended for those in nonsupervisory staff positions.


Nominations can be made at any time to source C. See pagevi. Contact your Training Office for course announcement

118



Other Information


SUPERVISION OF LOW-WILED EMPLOYEES:PROBLEMS AND CHALLENGES


A 5-day program offered 7 or more times a year.

Description

This course is designed for and has proven valuable to supervisorsof workers whose backgrounds and lack of preparation have putthem to a particular disadvantage in areas stlai as orientation towork, motivation to perform the job, adaptability to the worksituation, and responsiveness to supervision. Moreover, the courseis designed to recognize that many such workers might be at theentry level or might have remained fixed in their positions overa period of years ; and as a result, may have needs for strengthen-ing their job expectations, self assessments, work habits, andpreparation to take advantage of opportunities for Upward Mo-bility. The course equips the supervisor with guidelines, tools,and techniques of coaching and counseling the worker in order tomeet these and other needs. Course content and subject matterare imparted through a variety of novel and interesting methods.For example, "fish bowl" discussion groups, case studies, work-shop exercises, films, and role playing involving supervision insituations that simulate real problems.

Who May Attend

The course is designed to meet the needs of supervisors at anylevel who have responsibility for the orientation, training anddevelopment and work performance of low-skilled workers, entrylevel workers, and Upward Mobility candidates. In addition, thecourse is responsive to the needs of supervisors, group leaders orforemen of wage rate workers in low-skilled jobs. Employeesacting in or preparing for supervisory responsibility in the above

119

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areas will also find the course a relevant part of their own train-ing and development.




Other Information


SUPERVISION OF LOW-SKILLED EMPLOYEES:AN INSTITUTE FOR INSTRUCTORS


A 3-day program offered "as needed."

Description

The institute is designed to provide direction and guidance toprospective instructors of the course, Supervision of Low-SkilledEmployees. An indepth examination of the subject matter is madein order to reinforce comprehension of the theories, principles, andrationale underlying the course concepts. In the practicum, eachparticipant is afforded several opportunities to present segmentsof the course material, assimilating the techniques utilized andthe conditions found in an actual training setting. Presentationsare taped on a video recorder for subsequent playback in orderthat the participant might make self-appraisals and observationsof his performance. Following his presentation, the participanthas the benefit of oral critiques. Upon successful completion ofthe institute, participants will receive a copy of the Instructor'sGuide to Supervision of the Low-Skilled Employees and will becertified as course instructors.

Who May Attend

The course is designed to be responsive to the needs of prospectiveinstructors of the course, Supervision of Low-Skilled Employees.Prior attendance at a regular presentation of Supervision of

120

iB

Low-Skilled Employees is a prerequisite for attending the in-stitute.




Other Information


1. '9 121

Labor Relations

PageGENERAL SERIES124

Basic Labor Management Relations 124Introduction to Collective Bargaining Negotiations 125Labor Relations Briefing for Executives 125Labor Relations for Personnel Specialists 126Labor Relations For Supervisors 127

SPECIALTY WORKSHOP SERIES127

Advanced Collective Bargaining Negotiations 127Labor Disputes and their Resolution 128Labor Relations Symposium for Executives 129Management Preparation for Collective Bargaining 129Workshop on Arbitration aryl Fact-Fnding 130

t;

is

123

General Series

BASIC LABOR MANAGEMENT RELATIONS


A 5-day coarse held lintonthly at the Chit Service Comnassion,1900 E Street, N.W.

Description

This course on the dynamics of labor relations and collectivebargaining is designed to provide a broad survey of collectivebargaining for staff persons with a beginning or support functionin labor relations. It is the basic foundation for the primarydevelopment of personnel who will be active in the field, andprovides basic information and developmental training.

Who 31ay Attend

This course is directed at staff persons who have an interest orwill have direct or support functions in labor-management rela-tions programs. This principally includes personnel and laborrelations officers. Other nominees may be considered on a spaceavailable basis.


Nominations can be made at any time to source D. See pagevi. Contact your Training Office for course announcementand/or Quarterly Calendar which provides course dates, cost, andlocation of training course.


124

!STROM:MON To COLLECTIVE BARGAININGNEGI/TIATIONS

Civil Ser. ice Commission

A 5-day course held five time. a year at the Civil Service Com-mi....ion, 1900 E Street, NW.

Description

This course is designed to inform management participants aboutthe concepts and principles Of neg. `sating and implementing col-lective bargaining agreements. The course emphasizes the ne-gotiating process and stresses the understanding of principles,concepts and practices of contract negotiation and implementa-tion.

Who if ay Attend

The course is directed at members of the management teamengaged or preparing to engage in handling collective bargainingnegotiations and implementing the resulting agreements. Othernominees may be considered on a space available basis.

now To Make Nominations



LABOR RELATIONS BRIEFING FOR EXECUTIVES


A 1-day course held bimonthly at the Civil Service Commission,1900 E Street, NW.

Description

This course is designed to orient government executives to theimpact and implications of the collective bargaining process onagency management. Discussions will center the principle issuesraised by collective bargaining.

1 3 2125

Who [hay Attend

This course is directed to government executives who currentlyhave or will have dealings with labor organizations.




LABOR RELATIONS FOR PERSONNELSPECIALISTS


A 3-day course held bimonthly at the Civil Service Commission,1900 E Street NW.

Dewription

This course is designed to orient personnel specialists to the im-pact of collective bargaining on personnel administration. It willexamine the implications of collective bargaining for the meritsystems and examine the role of the personnel specialist.

Who May Attend

This course is designed for the various functional specialists,(position classifiers, staffing specialists, etc.) in the broad field ofpersonnel administration.




LABOR RELATIONS FOR SUPERVISORS


A 3-day course held monthly at the Civil Service Commission,1900 E Street, NW.

Description

This course is designed to prepare line supervisors and managersto deal with the union steward in the everyday environment. Itstresses the basics of a public sector labor-management relationsprogram, understanding the procedures established under a pro-gram, and understanding collective bargaining contracts and theirbearing on and application to the work setting.

Who May Attend

This course is directed at the supervisor functioning or about tofunction under a labor agreement, whose day-to-day contact withemployees and union stewards will require him to make decisionsin applying the contract. Other nominees may be considered ona space available basis.




Specialty Workshop Series

ADVANCED COLLECTIVE BARGAININGNEGOTIATIONS


A 5-day course held quarterly at the Civil Service Conunission,1900 E Street, NW.

Description

This Specialty Workshop will focus on the skills needed to preparefor and conduct negotiations and to draft contract language, with

134127

emphasis on the negotiating process and understanding the prin-ciples, concepts and practices of collective bargaining contractnegotiation.

Who May Attend

This specialty course is directed at members of the managementteam participating in the conduct of collective bargaining ne-gotiations. Other nominees may be considered on a space availablebasis. Participants must meet established prerequisites.


Nominations can be made at any time to source D. See pagevi. Contact your Training Of for course announcementand/or Quarterly Calendar which provides course dates, cost, andlocation of training course.


LABOR DISPUTES AND THEIR RESOLUTIONCivil Service Commission

A 3.day course held quarterly at the Civil Service Commission,1900 E Street NW.

Description

This course is designed to prepare the management team in thehandling of labor disputes and other militant actions by providinga foundation for a labor relations policy that stresses strike pre-vention and contingency plans and the resolution of strikes.

Who May Attend

This workshop is recommended to those managers and supervisorswho are dealing or will have to deal with the problems of uniongroup action including other militant group actions. Other nomi-nees may be considered on a space available basis. Participantsmust meet established prerequisites.


Nominations can be made at any time to source D. See pagevi. Contact your Training Office for course announcement

128



LABOR RELATIONS SYMPOSIUM FOREXECUTIVES

Civil Service COMMISSi011

A 3-day course held quarterly at the Civil Service Commission,1900 E Street, NW.

Description

This course is designed to orient government executives to theimpact of collective bargaining on them, the development of amanagement philosophy to utilize the collective bargaining processand their role in public sector labor relations.

Who Illay Attend

The course is directed at government executives to orient themto the impact of collective bargaining. Other nominees may beconsidered on a space available basis.




MANAGEMENT PREPARATION FOR COLLECTIVEBARGAINING


A 5-day course held quarterly at the Civil Service Commission,1900 E Street NW.

Description

This course concentrates on two of the most crucial and frequentlyignored areas of the collective bargaining process; namely, the

129

Union Organizing Campaign and the Determination of an Ap-propriate Bargaining Unit. This course is designed to reflectmanagement's interests in these areas while at the same timeconforming to the intent of E.O. 11491.

Who May Attend

This course is directed to those management officials who have orwill have a decision making function relating to unit determina-tion and managements' position on the organizing campaign. Thecourse is also directed at officials who will be responsible for thepreparation and presentation of unit determination and unfairlabor practice cases.




WORKSHOP ON ARBITRATION ANDFACT-FINDING


A 4-day course held quarterly at the Civil Service Commission,1900 F. Street NW.

Description

This three-day course is designed to train management and themanagement specialist to investigate, gather and prepare theappropriate information and data for presentation of such cases.It goes into the techniques of preparation and presentation andthe procedures involved.

Who May Attend

This course is directed to those at the management level whosefunction is to prepare and present the case or briefs on arbitrationor fact-finding cases, along with other memorandums which maybe necessary. Other nominees will be considered on a space avail-able basis. Participants must meet established prerequisites.

130




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131

Management Sciences

PageACCOUNTING, AUDITING AND BUDGETING 135

Accrual Accounting Procedures in Federal Agencies 135Audit Manager Seminar on GAO Requirements 136Budget Formulation 137Budget Presentation and Justification 138Development of Indirect Cost Allocation Plans for State

and Local Governments Under BOB Circular A-87 139Effective Governmental Auditing I 139Effective Governmental Auditing II 140The Federal Budget Process 141Financial Aspects of Federal Grant Programs 142Flow Charting and Its Applicability to Auditing 144Governmental Bookkeeping and Accounting 144Human Relations for Auditors 145Managing for Auditors 146Operational Auditing 147Practice Problems in Government Accounting 148Seminar for Audit Managers 150Semi-Senior Auditing 152Senior and Semi-Senior Auditing 153Statistical Sampling in Auditing I 154Statistical Sampling in Auditing II 155

CONTRACTING, PROCUREMENT, INVENTORY AND SUPPLY MANAGEMENT 156Contract Liaison for the Scientist and Engineer 156Contracting by Formal Advertising 157Cost and Price Analysis 158Economic Order Quantity Techniques 159Effective Administration of the Contract for Marginally

Punched Continuous Forms 160Government Contract Administration 161Government Contract Negotiations 163Inventory Control of Supplies and Materials 164Public Utilities Service Procurement 165Small Purchases 166Storage and Materials Handling 167

INFORMATION SYSTEMS AND QUANTITATIVE TECHNIQUES 168Basic Data Analysis 168Design of A Management Information System 169Executive Seminar In Statistical Science for Management 169Information Systems Design 170Management Information Theory and Practice 171Management Use of Financial Information 172Mathematics for Management 173

133

PageMechanizing Paperwork Systems 174Modernizing Management Reports 175Operations Research Orientation 175Random Sampling in Government Operations 176Records Disposition

177Records Maintenance and Disposition 178Records Management

179Statistical Techniques for Analysis 180Systems Analysis for Government Operations 180Techniques and Methods of Operations Research Workshop 181

PROGRAM AND MANAGEMENT ANALYSIS 182Cost Benefit Workshop 182Cost Estimating Techniques 183Discount Rates and Procedures 184Economic Investment Analysis 184Elements of Management Analysis 185Management Analysis and Review 186Network Techniques for Project Management 187PlanningProgrammingBudgeting Workshop 187Program Evaluation Techniques I 188Program Evaluation Techniques II 189Value analysis for Management Systems 190Work '.nplification Techniques 191Workforce Estimating 192Workshop in Process Flow Charting 192

134

Accounting, Auditing and Budgeting

ACCRUAL ACCOUNTING PROCEDURES INFEDERAL AGENCIES


A 3-day course offered bimonthly in Washington, D.C., andother major U.S. cities.

Description

This course facilitates the transition to Governmental accountingfor those persons whose past accounting experience or traininghas been in the private sector. It acquaints the participantswith "fund accounting" procedures for those transactions whichhave no counterpart in the private sector (i.e., allotments, ap-portionments, commitments, and obligations). Two practice casestudies, Illustrative Agency and Representative Agency dem-onstrates how typical transactions are recorded in double-entryform, their effect on various accounts, and the resulting financialstatements (i.e., the Statement of Financial Position, and theStatement of Operations, and the Statement of Changes in Gov-ernment Equity).

Who May Attend

There are no grade restrictions for participation ; however, thecourse presumes some knowledge of elementary bookkeeping oraccounting. The course is particularly suitable for recent hiresor others about to embark on a career in financial management(i.e., accounting, auditing, or budgeting), and whose past ac-counting education and training has been in the private sector.Those who have little or no knowledge in either bookkeeping oraccounting should apply for the 5-day elementary course, Govern-mental Bookkeeping and Accounting.


Nominations can be made at any time to source E. See pagevi. Contact your Training Office for course announcement

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AUDIT MANAGER SEMINAR ON GAOREQUIREMENTS


A 2-day seminar to be given at the W Imont Building, 6thFloor, 8120 Wood t Ave., Washington, D.C. 20014.

Description

Enrollees of this seminar will review and examine GAO require-ments on:

Accounting Principles and Standards for Federal Agencies andDepartments.

Internal Auditing in Federal Agencies and Departments.Obstacles and proposed solutions relative to above-mentionedrequirements will be discussed.

Who May Attend

This seminar is recommended for audit managers who have lead-ing roles in the direction of their offices' audit activities. GS-13/16level suggested, or the equivalent.


Nomination-Registration for Training, Optional Form 37, shouldbe submitted for each nominee to Registrar, Interagency AuditorTraining Center, Woodmont Building, 6th Floor, 8120 WoodmontAve., Washington, D.C., 20014, not later than 2 weeks prior tothe course. For further information, call Registrar, InteragencyAuditor Training Center, (301) 495-6351 or IDS Code 179-6351.

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BUDGET FORMULATION


Will be offered several times in Washington, D.C. and inter-mittently in major U.S. cities.

Description

This course provides a clear understanding of the processes ofbudget formulation and carries the student step-by-step throughthe logical progression from the basic to the more complex aspectsof planning, estimating, consideration of alternatives, and finalpreparation of an effective budget document. This is a show-tell-docourse in which the participants have an opportunity to practiceand perfect the use of the budget formulation techniques taught.

Who May Attend

This course is for budget and financial officials who need to learnhow to formulate a Federal budget and for other personnel whoneed to know how this vital task is performed. As a general rule,the participants are at the GS-5 through GS-11 levels, howeverthe class is open to persons above this level if this training isneeded to improve their performance.


Nominations can be made at any time to source E. See pagevi. Contact your Training Office for course announcementand/or Quarterly Calendar which provides course dates, cost, andlocation of training course.

See nomination procedures on page v. Nominations forthose wishing to attend the course in other cities should be sub-mitted to the nearest U.S. Civil Service Commission RegionalTraining Center. See page 273.

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BUDGET PRESENTATION AND JUSTIFICATIONCivil Service Commission

Several sessions will be offered in Washington, D.C. and inter-mittently in major U.S. cities.

Description

This course teaches the participants how to:

effectively assist in the development of their agency'sbudget justifications.

present or provide technical assistance for the presenta-tion of their agency's budget before the Office of Manage-ment and Budget and the Congressional AppropriationsCommittees.

understand more fully the necessary elements which mustbe included in the budget submission to receive favorableconsideration.

This course teaches and provides practice in the techniques ofbudget presentation and justification. The participants are or-ganized into "agency teams" which prepare and submit theirbudget before "OMB Examiners" and "Congressional Appropria-tions Committees" made up of their classmates. Each submissionis critiqued by the class and suggested improvements discussed.This course lasts nine daysone full week and four days in thefollowing week.

Who May Attend

This course is for persons who assist in the preparation and/orpresentation of their agency's budget submission. Normally par-ticipants have been at the GS-12 or above level, however em-ployees below this level will be accepted provided they understandthe budget formulation process and are able to take up wherethis course begins. New employees should attended Budget Formu-lation before attending this course. Higher level programs andstaff managers should find this course valuable in developingtheir budget understanding.


Nominations can be made at any time to source E. See pagevi. Contact your Training Office for course announcementei and/or Quarterly Calendar which provides course dates, cost, and

location of training course.

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See nomination procedures on page vi. Nominations forthose wishing to attend the course in other cities should be sub-mitted to the nearest U.S. Civil Service Commission RegionalTraining Center. See page 273.

DEVELOPMENT OF INDIRECT COST ALLOCATIONPLANS FOR STATE AND LOCAL GOVERNMENTSUNDER 11011 CIRCULAR A-87


A Zday Course to be given at the Woodmont Building, 6th Flour,8120 Woodmont Ave., Washington, D.C. 20014.

Description

This course is designed to assist the State and local auditor tounderstand and prepare the required plans.

Who May Attend

The course is recommended for State and local auditors andaccountants who will be required to follow the requirement ofBOB Circular A-87.


Nomination-Registration for Training, Optional Form 37 orletter, should be submitted for each nominee to Registrar, Inter-agency Auditor Training Center, Woodmont Building, 6th Floor,8120 Woodmont Ave., Washington, D.C. 20014, not later than 2weeks prior to the course. For further information, call Registrar,Interagency Auditor Training Center, (301) 495-6351 or IDSCode 179-6351.

EFFECTIVE GOVERNMENTAL AUDITING 1


A 5.day program to be given at the Woodmont Building, 6thFloor, 8120 Woodmont Ave., Washington, D.C. 20014.

Description

This course is designed primarily for the auditor who is relativelynew in Government service. The experienced auditor who desires

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refresher training will also find this course beneficial. The coursedeals realistically with responsibilities, duties, and tools of audi-tors. Although this course is not a prerequisite for the course,"Effective Governmental Auditing II," both courses do comple-ment each other. Mastery of concepts and procedures of the twocourses will form a base upon which a successful audit career maybe built. Coverage includes:

Success Factors in AuditingThe Audit CycleProfessional Ethics and Audit StandardsInternal Auditing ResponsibilitiesInternal ControlsCharacteristicsAudit Preparatory WorkSurvey TechniquesEssentials of Good WorkpapersIntroduction to ADP AuditingInterviewing TechniquesProfessional Development

Who Hay Attend

This course is specifically recommended for the GS-5/7 (or theequivalent) auditor who has recently entered Government service.The more experienced auditor who may desire a refresher coursewill also find this training beneficial.


Nomination-Registration for Training, Optional Form 37, shouldbe submitted for each nominee to Registrar, Interagency AuditorTraining Center, Woodmont Building, 6th Floor, 8120 WoodmontAvenue, Washington, D.C. 20014, by not later than two weeksprior to the beginning date of the course. For further information,call Registrar, Interagency Auditor Training Center, (301) 495-6351, or IDS Code 179-6351.

EFFECTIVE GOVERNMENTAL AUDITING IIInteragency Auditor Training CenterA 5-day program to be given at the Woodmont Building, 6thFloor, 8120 Woodmont Ave., Washington, D.C. 20014.

Description

This course and "Effective Governmental Auditing I" are devisedfor the auditor who is comparatively new in Government service,or who desires a refresher course. Although the Auditing I course

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is not a prerequisite to this course, it is highly desirable that thenewly-employed auditor take both courses. This course deals withaudit techniques and tools other than those covered in "EffectiveGovernmental Auditing I." Statisfactory completion of bothcourses provides a base upon which a successful audit career maybe built. Coverage includes:

FindingsCharacteristics, Materiality, Development and PresentationElements of Flow ChartingAn Andit ToolProbable Areas of FindingsWeaknesses Which Prevent Auditors From Realizing Their Full

PotentialitiesWhat Management Expects of the Internal AuditorBudgeting and Appropriation Processes

Who lfay Attend

This course is specifically recommended for the GS-5/7 gradeauditor or the equivalent, who has recently entered Governmentservice. The more experienced auditor who desires a refreshercourse will also find this training beneficial.

How To :Voice Nominations

Nomination-Registration for Training, Optional Form 37, shouldbe submitted for each nominee to Registrar, Interagency AuditorTraining Center, Woodmont Building, 6th Floor, 8120 WoodmontAve., Washington, D.C. 20014, 2 weeks prior to the course. Forfurther information, call Registrar, Interagency Auditor TrainingCenter, (301) 495-6351 or IDS Code 179-6351.

THE FEDERAL BUDGET PROCESS


Several 2-day programs will be held in Washington, D.C.

Description

The course is for all Federal employees who need to understandthe interfaces and interrelationships among those activities in-volved in budgeting. It is particularly helpful for those workingin a professional position who are relatively new to the Govern-ment. However, new and old alike will profit. It provides thestudent with a general understanding of the function, history, andprocedures of the Federal Budget Process. Readings, lectures, anddiscussions will cover the following topics: the place of budgeting;

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its evolution ; general procedures in formulation, execution, andreview ; and roles,played by the agencies, OMB and Congress.

Who May Attend

This course is open to any professional employee. It should beindispensable to all employees in financial management or ad-ministration positions who need to learn more about budgetprocesses. It is particularly well suited for those entering theFederal service.




FINANCIAL ASPECTS OF FEDERAL GRANTPROGRAMS


This course will be conclude(' several times each year in Wash-ington, D.C., and intermittently in each of the Commission'sRegional Training Centers.

Description

This course is for the large number of professional and technicalemployees who work with grant-in-aid programs performing themany functions necessary to achieve the goals of each grant pro-gram. It will help these individuals develop an understanding ofthe ful.: grant cycle. The major topics included are:

Pre-grant review and analysis of grant applications

Examination of grantee's budget and staffing plan

Existence of third party contract and non-Federalrequired

Government furnished property

Developing and maintaining a grant file

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Federal commitment, obligation and expenditures pro-cedures

Funding the grantAlternative funding methods

Grant cost principles

Monitoring the grant

Monitoring through reports

On-site evaluations

Closing out a Federal grant

Evaluation of grantee performance

The grantee's financial report

Accounting for property

The final audit

Refunding a Federal grant

Who May Attend

This course is for Federal, State and local personnel who couldbenefit from an improved understanding of the grant cycle. It isparticularly for professional and technical employees workingwith grant programs. New or less experienced employees willfind this course will significantly speed up their learning of thegrant process. It will also be beneficial for employees in lowergrades who their agencies wish to move upward into technicalor para-professional grant program positions. No grade restric-tion is set, however, senior or experienced grant officials arediscouraged from attending.




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FLOW CHARTINGAUDITING

Interagency Auditor

A 3-day course to beFloor, 8120 Woodmontit

AND ITS APPLICABILITY TO

Training Center

given at the Woodmont Building, 6thAve., Washington, D.C. 20014.

Description

This course treats the coverage of flow charting in depth throughlectures, discussions and exercises. Audit connotations are ex-plained and illustrated.

Who May Attend

Course is recommended for selected auditors of more than averagecapabilities who will respond to dynamic and imaginative conceptsof GS-9/15 grade level (or equivalent).

How To illake Nominations

Nomination-Registration for Training, Optional Form 37, shouldbe submitted for each nominee to Registrar, Interagency AuditorTraining Center, Woodmont Building, 6th Floor, 8120 WoodmontAve., Washington, D.C. 20014 by no later than 2 weeks prior tothe course. For further information, call Registrar, InteragencyAuditor Training Center, (301) 495-6351 or IDS Code 179-6351.

GOVERNMENTAL BOOKKEEPING ANDACCOUNTING


A 5-day course offered several times each year in Washington,D.C. and other major U.S. cities.

Description

This elementary course is primarily for participants with littleor no prior knowledge of bookkeeping or accounting. Some of thesubjects covered are:

(1) debits and credits, the essence of double-entry book-keeping;

(2) fundamental bookkeeping records;

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(3) trial balance, statements of financial position, and state-ments of operation; and

(4) bookkeeping in the public. sector vs. the private sector.Much of the course is devoted to an analysis of individ-ual transactions, the resulting journal entries, and theireffect on different accounts.

Who May Attend

There are no grade restrictions for participation ; however, thecourse is primarily for clerks, technicians, interns, and traineeswith little or no prior knowledge of bookkeeping or accounting.Participants seeking more advanced training in the subject shouldconsider another course offered by the Commission: AccrualAccounting Procedures in Federal Agencies. Prospective nomineesshould read announcements for these courses to determine thecourse best suiting their needs. The Management Sciences Train-ing Center staff may be contacted at 632-5600, or code 101-25600for further consultation in determining the most suitable course.

How To Make Nontinations



HUMAN RELATIONS FOR AUDITORS


A 3day course to be given at the Woodmont Building, 6thFloor, 8120 Woodmont Avenue, Washington, D.C. 20014.

Description

Human Relations for Auditors is designed to provide the auditorwith a basic tool for promoting staff morale and productivity.A knowledge of human relations is essential for all auditors con-cerned with the growing complexity of management problems.The auditor will be able to work effectively with people if he isprepared to think about them in human terms. This course ulti-mately will introduce action steps for auditors in operating situa-

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tions in order that better results may be realized in improving hisinteraction with subordinates, colleagues and superiors.

Who May Attend

This course is recommended for auditors of the GS-13/16 gradelevel (or equivalent).


Nomination-Registration for Training, Optional Form 37, shouldbe submitted for each nominee to Registrar, Interagency AuditorTraining Center, Woodmont Building, 6th Floor, 8120 WoodmontAvenue. Washington, D.C. 20014, not later than two weeks priorto the beginning date of the course. For further information, callRegistrar, Interagency Auditor Training Center, (301) 495-6351or IDS Code 179-6351.

MANAGING FOR AUDITORS

Ilveragency Auditor Training Center

A 3 -day course to be given at the Woodniont Building, 6thFloor, 8120 W.aulissont Avenue, Washington, D.C. 20014.

Description

This course nas been designed for the Audit Manager and AuditSupervisor who are directly responsible for the conduct of pro-gram and management audits. The key phases of the auditplanning, programming, execution, reporting, and follow-upwillbe covered in some detail. Each segment of the course will bepresented by a highly qualified and experienced professional.The course has been organized to encouraged discussion andexchange of ideas and to enhance participants' effectiveness inperforming audits and reviews of Federal programs and opera-tions.

Who May Attend

This course is recommended for the audit manager and super-visory auditor of the GS-11/14 grade lever' Or equivalent) whoparticipate in the planning, management:, and reporting formanagement and program audits.

1'16

-1.;:iLfd

How To :Hake Nominations

Nomination-Registration for Training, Optional Form 37, shouldbe submitted for each nominee to Registrar, Interagency AuditorTraining Center, Woodmont Building, 6th Floor, 8120 WoodmontAvenue, Washington, D.C. 20014, not later than two weeks priorto the beginning date of the course. For further information, callRegistrar, Interagency Auditor Training Center, (301) 495-6351or IDS Code 179-6351.

OPERATIONAL AUDITING


A 2-day comm. to be given at the W 1 t Building, 6thFloor. 8120 W 1 Arc., Washington. D.C. 20014.

Description

This course is designed to enable the auditor to quickly discovermajor trouble areas and develop appropriate recommendations.These ultra-modern managerial audit techniques help meet theproblem of insufficient qualified audit personnel and enable theauditor to ascend above the inconsequential to discern majormanagerial problems and pertinent corrective measures. Caseproblems and exercises are used to reinforce and illustrate thisultra-modern managerial-type audit. Coverage includes:

Theory and Applicability of Operational AuditsRisks InvolvedProductivity of AuditElements of Audit ApproachApplication of TheoryAreas of EmphasisCase Problems and Exercises

Who May Attend

Course is recommended for the progressive and imaginative Gov-ernment auditor of the GS-9/15 grade level (or equivalent).

blow To Make Nominations

Nomination-Registration for Training, Optional Form 37, shouldbe submitted for each nominee to Registrar, Interagency AuditorTraining Center, Woodmont Building, 6th Floor, 8120 WoodmontAve., Washington, D.C. 20014, not later than 2 weeks prior tothe beginning date of the course. For further information, call

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Registrar, Interagency Auditor Training Center, (301) 495-6351or IDS Code 179-6351.

PRACTICE PROBLEMS IN GOVERNMENTACCOUNTING


Classes are held one day each week for eight weeks with home-work assignments between each class session. This course isoffered several tim s each year in Washington, D.C.

Description

The primary course objective is to provide participants withintermediate-level training in Federal Government accounting.To achieve the objective, participants are required to maintain aset of accounting "books" totally oriented to Federal Governmentaccounting. The course is specifically designed to correspond tothe "practice set" typically required of students in commercialbookkeeping and accounting courses. The course places heavyemphasis on realism. Accordingly, extensive use is made of stan-dard forms and records utilized by most agencies. All transactionsto be processed are based on actual transactions that were ob-tained from representative agencies.

The course is structured around the scenario approach. Thestudent plays the role of a new accountant who is to be exposedto all phases of accounting as part of his career training. He willvariously assume such roles as voucher auditor, general ledgertechnician, payroll technician, etc.

The course is divided into eight lessons, each of which is devotedto a major area of Federal Government accounting. Homeworkassignments must be completed by the student in conjunction witheach lesson. The time required to complete these outside assign-ments will average 5-6 hours each week.The major subject areas covered in the course include the follow-ing:

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Appropriations, apportionments, and allotmentsObligations and cash expenditures

Accrual accounting

Travel advancesmaking and application

:L"

Reimbursementsbillings and collections

Payroll accounting

Property transactions and unfunded costs

Financial statement preparation and year-end closingprocedures

Each participant will maintain a complete set of books, including:

General journal

General ledger

Allotment ledger

Object class ledger

Cost ledger

The complete accounting cycle will be covered and considerableuse will be made of facsimile documents such as purchase ordersand invoices.

During the course, participants will receive instruction (andhomework assignments) concerning preparation of the followingexternal and management reports :

SF 132

SF 133

SF 224

SF 225

BA 6727

BA 6728

Cost reports, e.g., cost centers, functions

Status of Allotment reports

Trial balances will also be prepared as a routine task associatedwith each lesson.

Who May Attend

The course is mainly intended to meet the needs of two particulargroups:

Federal personnel whose work is associated with sometype of accounting activity, e.g., voucher audit, and who

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have previously had an introductory bookkeeping or ac-counting course

Federal managerial personnel who may be unfamiliar withbasic accounting principles but whose managerial responsi-bilities in the financial management area involve somecontact with accounting systems and GAO and OMB re-qui rements

Personnel in the first group not having adequate knowledge ofelementary bookkeeping, e.g., debits and credits, journals andledgers, statement preparation, are advised to enroll in theCenter's five-day workshop in governmental bookkeeping andaccounting before taking this course.Enrollment of personnel in the second group will be acceptedalthough they may be handicapped by their lack of primary ac-counting education. However, such personnel can expect to receivean excellent orientation and overview of the Federal Governmentaccounting process and related problems.


Nominations can be made at any time to source E. See pagevi. Contact your Training Office for course announcementandjor Quarterly Calendar which provides course dates, cost, andlocation of training course.See nomination procedures on page v.The nominee's qualifications for participation should be shown inBlock 11 of the Nomination for Interagency Training (OptionalForm 37). For example, "Nominee's experience qualifies him forparticipation", "Nominee completed one year of bookkeeping inhigh school", "Nominee completed three semester hours of ac-counting in college", or "Nominee attended the (date) offeringof governmental bookkeeping and accounting."

SEMINAR FOR AUDIT MANAGERS

Interagency Auditor Training CenterA 2-day seminar to be given at the Woodmout Building, 6thFloor, 8120 Woodmont Ave., Washington, D.C. 20014.

Description

This course has been designed for the top level Audit Manager,his Deputy or Key Assistants to increase their effectiveness not

150

only through lectures but also through discussions of problems ofdirect and immediate concern to them. Selected areas for groupanalysis include:

1. Overall Planning and Control2. Organization of the Audit Staff3. Staff Management

4. Increasing Management RecognitionEach segment of the seminar will be conducted by a well-known"pragmatist" who has proven and tested his theories in therealities of the working world. Come and find out how exchangingideas will stimulate and expand your own approaches to yourproblems.

Who May Attend

The seminar is recommended for supervisory auditors who man-age, or assist in the management of their respective audit offices.Enrollees should be thoroughly conversant with their office or-ganizational structures and functions, manuals, audit tools,policies and reporting principles.


Nomination-Registration for Training, Optional Form 37, shouldbe submitted for each nominee to Registrar, Interagency AuditorTraining Center, Woodmont Building, 6th Floor, 8120 WoodmontAve., Washington, D.C. 20014. For further information, callRegistrar, Interagency Auditor Training Center, (301) 495-6351or IDS Code 179-6351.

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SEMI-SENIOR AUDITING


A 5-day course to be given at the Woodmont Building, 6thFloor, 8120 Woodmont Ave., Washington, D.C. 20014.

Description

This training consists of comprehensive cases covering all aspectsof an audit and oriented to semi-senior grade level. Coverage in-cludes:

The Audit AssignmentAudit FlansSurveyAudit GuidesControlsFindingsConcluding the Audit

Who May Attend

This course is recommended for the Government auditor of theGS-9/12 level (or the equivalent) who is anxious to qualify forincreased responsibilities.



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SENIOR AND SEMI-SENIOR AUDITING


A 5day course to be given at the Woodmont Building, 6thFloor, 8120 Woodmont Ave., Washington, D.C. 20014.

Description

This course consists of lectures, discussions, and exercises on thetechnical and administrative responsibilities of the senior andsemi-senior Government auditor to make the transition to theSenior level. Coverage includes:

Financing Federal ProgramsAn Auditor's ViewThe Auditor's Relationship With Other Elements of his OrganizationPlanning, Programing and Scheduling

Developing the Audit ApproachPreparing Audit ProgramsManaging the Audit

Internal Audit of an Organizational EntityAuditing ADP SystemsUse of Statistical Sampling

Who May Attend

The course is recommended for the progressive Government audi-tor of above-average potentialities currently in the GS-9/13 gradelevel (or equivalent).



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STATISTICAL SAMPLING IN AUDITING I


A 5-day course to be given at the Woodmont Building, 6thFloor, 8120 Woodmont Ave., Washington, D.C. 20014.

Description

This intensive course presents concepts and procedures on sta-tistical sampling in auditing. These concepts and procedures arereinforced with numerous exercises and case problems. Thiscourse will provide the on-the-line auditor and audit managerwith working knowledge of the subject, and with a sound basis forcertain on-the-job applications and additional specialized train-ing. Coverage includes:

OrientationBasic ConceptsRandom Selection ProceduresSampling for Different PurposeDetermining Size of SamplesEstimation MethodsEvaluation of Sampling ResultsPoint vs. Interval EstimatesNon-Sampling Errors

Who May Attend

Course is recommended for selected auditors of GS-9/15 gradelevel (or equivalent) who have need for knowledge on the subject.A mathematical background is not required, however, enrolleesshould be capable of mastering new subjects quickly.


Nomination-Registration for Training, Optional Form 37, shouldbe submitted for each nominee to Registrar, Interagency AuditorTraining Center, Woodmont Building, 6th Floor, 8120 WoodmontAve., Washington, D.C. 20014, not later than 2 weeks prior tobeginning of course. For further information call Registrar, Inter-agency Auditor Training Center, (301) 495-6351 or IDS Code179-6351.

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STATISTICAL SAMPLING IN AUDITING II


A 5day course to be given at the Woodmont Building, 6thFloor, 8120 Woodnumt Ave., Washington, D.C. 20014.

Description

The course consists of practical exercises and case problems onselection of samples, mechanics of sampling, determination ofsample sizes and appraisal of sample results. Sophisticatedmethods are also introduced and explained. Coverage includes:

Refresher of Basic Probability Sampling Audit ConceptsCase Studies Covering Application of Wide Variety of ProbabilitySampling ProblemsCluster Sampling; Stratified Sampling; and Other

TechniquesSummarization

Who May Attend

Course is recommended for selected auditors of GS-9/15 gradelevel (or equivalent) who have need of this knowledge. Enrolleesshould have completed Statistical Sampling in Auditing I or theequivalent.


Nomination-Registration for Training, Optional Form 37, shouldbe submitted for each nominee to Registrar, Interagency AuditorTraining Center, Woodmont Building, 6th Floor, 8120 WoodmontAve., Washington, D.C. 20014, not later than 2 weeks prior tothe beginning date of the course. For further information, callRegistrar, Interagency Auditor Training Center, (301) 495-6351or IDS Code 179-6351.

155

Contracting, Procurement, Inventory and Supply Management

CONTRACT LIAISON FOR TIIE SCIENTIST ANDENGINEER


A 3-day program offered as needled at the Civil Service Com-mission, 1900 E Street NW.

Description

Substantial controversies measuring into multimillion dollarsyearly result from an inadequate knowledge of government pro-curement processes which in turn result in a lack of adequatecoordination among scientists, their contracting officers and thecontractors. This program is designed to allow the scientist orengineer who is responsible for the technical aspects of a contractto better communicate with his organization's contracting officerthrough improved understanding of contracts and contracting.Topics to be discussed include: procurement responsibility andauthority as it pertains to laws and implementations, the con-tracting officer and his representatives, the principal of agencyand the technical role. The procurement process which includes,program planning and funding authorities; the request for pro-posal (scope of workpurposes, content, and impact) ; and mis-cellaneous matters of concern such as competition vs sole source,evaluation of proposal, approval and determinations required,and the characteristics of a contract; the award and on-goingprocess including technical surveillance and coordination, tech-nical and administrative changes, allowable cost and limitationthereof, rights in technical data, and a follow-on plan.

Who May Attend

This seminar is open to all scientists, engineers, and scientificadministrators interested in improving their contracting knowl-edge.




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CONTU AcTING BY FORMAL ADVERTISING


A 5-day program. selteduled periodically in Arlington, Va., andin tuber venters of Federal populat

Description

Basic Government procurement law provides that all contracts forproperty and services, with certain stated exceptions, be made byformal advertising. This course will assist Federal agencies to:(1) Procure personal property and non-personal services by useof the formal advertising method. (2) standardize formal adver-tising procedures, (3) improve relationships between contractingoffices and contractors, and (4) comply with legal and regulatoryrequirements. The course is based primarily on Federal Procure-ment Regulations (FPR), which are generally compatible withthe Armed Services Procurement Regulations (ASPR). Majortopics to be covered are: Preparation of invitation-prescribedand optional forms and "tailoring" the invitation; publicizing theinvitation-mailing, public display, newspaper advertising, andDepartment of Commerce synopsis; submission of bids-respon-siveness, late bids, rejections, and mistakes; awarding the con-tract-responsible prospective contractor, discounts, equal low bids,and progressive awards.

Case studies and discussion will focus attention on recurringproblems and furnish assistance in preventing or resolving suchproblems. Special emphasis will be devoted to situations involvinglate bids, responsiveness of bids and mistakes in bids.

Who May Attend

This course is designed for Federal employees in procurementpositions or in training for procurement positions. Personnel whohave taken the GSA course in Small Purchases will find that thiscourse will broaden their procurement skills. Participation isopen to employees in grades GS-7 and above, or equivalent.


Nominations should be submitted through agency employee de-velopment officers to the Chief, Training Branch (FAAT), Gen-eral Services Administration, Federal Supply Service, Room 1024Crystal Mall Building #4, Washington, D.C. 20406, using Optionalform 37, Nomination for Interagency Training. A brief descrip-

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tion of the nominee's duties should be included in item 11 of theOF 37. Nominations will close 1 month before the course begins.

Other Information

Agencies may obtain additional information by calling area code703-557-8474, or code 16, extension 78474.

COST AND PRICE ANALYSIS


A 10-day course, scheduled periodically at the Civil Service Com-mission, 1900 El Street, NW.

Description

Agencies of government spend vast amounts of public fundsthrough negotiated or competitive contracts each year. Decisionson contracts involve many agency personnel who need to be well-versed in the techniques of price and cost analysis to insure thatpublic funds yield the greatest return for the dollars spent. Thiscourse provides agency personnel a clear understanding of costanalysis, cost estimating, and cost accounting techniques whichwill improve their ability to get a contract which will yield thehighest return for their agency's expenditure. The course covers:1) the role of competition in developing fair and reasonableprices; 2) price and cost analysis techniques; 3) cost estimatingtechniques; 4) value engineering; 5) analysis of pricing arrange-ment by contract type; 6) principles of allowability ; 7) generalcost accounting principles; 8) fixed, variable, and semi-variablecosts; 9) analysis of direct materials, labor, engineering, over-head costs and G and A profit; and 10) use of learning curvesfor labor and engineering cost analysis.

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Who May Attend

This course is open to all Federal, State and local employeeswithout grade restriction. The following occupational groupscould benefit from this course:

procurement and contracting specialists

cost and price analysts

scientists and engineers in laboratory and procurementorganizations

systems and project managers

accountants and auditors

production specialists




ECONOMIC ORDER QUANTITY TECHNIQUES


A 3.day course scheduled periodically in Arlington, Va., andother centers of Federal population.

Description

This course is designed to assist agencies in complying with therequirements of the Federal Property Management Regulations(FPMR) pertaining to inventory management, and will enabl.:agencies to apply modern inventory methods in their supply sys-tems. The course focuses on a detailed presentation of techniquesemployed in implementing Economic Order Quantity (EOQ)principles and practices to enable each participant to effect prac-tical application in his agency. Among the topics to be discussedare: Criteria for stockage, measures of supply effectiveness,mechanics of the inventory control system, predicting and fore-casting demand, safety stock, economic purchase quantity, andlow-dollar value control techniques.

1 G5159

Who May Attend

The course is designed primarily for management and operatingsupply personnel whose duties require a basic knowledge ofeconomic order quantity techniques. Nominees for this coursemust have taken the course "Inventory Control of Supplies andMaterials." EOQ techniques involve the application of mathe-matics to inventory management, and some of the inventorymanagement decisions have been reduced to formulas, some verysimple. These formulas are discussed and applied in the course ;and it is desirable, therefore, that nominees have a knowledgeof high school mathematics.


Nominations should be submitted through agency employee de-velopment officers to the Chief, Training Branch (FAAT), Gen-eral Services Administration, Federal Supply Service, Room 1024Crystal Mall Building #4, Washington, D.C. 20406, using Optionalform 37, Nomination for Interagency Training. A brief descrip-tion of the nominee's duties should be included in item 11 of theOF 37. Nominations will close 1 month before the course begins.

Other Information


EFFECTIVE ADMINISTRATION OF THE CONTRACTFOR MARGINALLY PUNCHED CONTINUOUS FORMS

U.S. Government Printing Office

A program held in January on 3 successive days from 9 a.m.to 4 p.m. at the U.S. Government Printing Office, 732 NorthCapitol Street (at H) NW., Washington, D.C. 20401.

Description

The class will study the Contract for Marginally Punched Con-tinuous Forms and will cover such topics as: (a) Who must andwho may use the contract; (b) Which orders fit the contract;(c) How to use GPO form 1026a; (d) How to place orders; (e)Planning within printing limitations; (f) General do's anddon't's: Training techniques will include lectures, question andanswer periods, and workshop problems.

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Who lay Attend

The course is conducted for authorized personnel engaged in thepreparation of specifications, pricing, and procurement of formsunder the Contract for Marginally Punched Continuous Forms.


Nominations should be submitted by authorized agency repre-sentatives, by letter, to Manager, Printing Procurement Depart-ment, Room C-883, U.S. Government Printing Office, Washington,D.C. 20401. Applications should include the following informa-tion: Department or bureau, name title, and grade level. Thetelephone number of the person to be notified of acceptance is alsorequested. Nominees will be accepted in the order in which theyare received. Notification by telephone as to acceptance and spe-cific dates will be made at least 2 weeks prior to the start of eachcourse.

Other Information

There is no cost to agencies. Each class will be limited to about45 persons. Further information may be obtained by calling theSuperintendent, Commercial Printing Specifications Division,Telephone: Area Code 202,541-3351 (Government dial code 149),extension 351.

GOVERNMENT CONTRACT ADMINISTRATION


A 5-day course scheduled periodically in Arlington, Va., andother centers of Federal population.

Description

This course is designed to assist Federal agencies in : Obtainingmaximum compliance by the contractor with contract terms dur-ing performance, recognizing the occurrence of situations duringperformance which may lead to claims by the contractor, protect-ing the public interest by prompt and fair settlement of problemswhich arise during performance, determining whether increasedcosts of contract performance should be borne by the contractoror the Government, and negotiating equitable adjustments whenthe Government has agreed to bear risk in contract performance.The course will include: A detailed analysis of the obligations

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which the contractor and the Government assume under thestandard form Government contract; the major events whichmay occur during contract performance, such as changes, changesin Government-furnished property, delays, defective specifica-tions, and inspection problems; techniques for pricing the "equita-ble adjustment"; methods for processing findings, determinations,and appeals under the Disputes Clause; distinctions betweenclaims under the contract and claims for breach of contract;techniques for obtaining compliance with contract delivery sched-ules; default clause procedures, difficulties encountered in costreimbursement or payment of contractors; and post-performanceaspects of contract administration, such as enforcement of war-ranty provisions, product liability, or examination of contractor'srecords.

Who hay Attend

This course is designed for procurement officers, contractingofficers, contract administrators, and other personnel involved inthe procurement, preparation, and administration of Federal con-tracts for supplies and services. Participation is open to employeesin grades GS-9 and above, or equivalent.


Nominations should be submitted through agency employee de-velopment officers to the Chief, Training Branch (FAAT), Gen-eral Services Administration, Federal Supply Service, Boom 1024Crystal Mall Building #4, Washington, D.C. 20406, using Optionalform 37, Nomination for Interagency Training. A brief descrip-tion of the nominee's duties should be included in item 11 of theOF 37. Nominations will close 1 month before the course begins.

Other Information

Agencies may obtain additional information by calling area code703, 557-8474 or code 16, extension 78474.

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GOVERNMENT CONTRACT NEGOTIATIONS


A 5-day course scheduled periodically in Arlington, Va., andother centers of Federal populations..

Description

This course is intended to give procurement personnel an oppor-tunity to expand their knowledge and exchange ideas in the field.of contract negotiation. It is based primarily on Federal Procure-ment Regulations (FPR), and supplements the courses "Con-tracting By Formal Advertising" and "Government ContractAdministration." Major topics covered are: Procurement plan-ning, methods of procurement, techniques and procedures innegotiation, evaluation of proposals, conduct of the negotiation,and technical assistance in conducting the negotiation. Casestudies and discussion focus attention on recurring problemsand furnish assistance in preventing or resolving such problems.Special emphasis is devoted to situations involving human factorsin negotiation, negotiation techniques, price and cost analysis,administrative policy, legal requirements, and contract awardand administration.

Who May attend

This course is designed for procurement officers, contractingofficers, contract administrators, and other personnel engaged inthe procurement, preparation, and administration of Federal con-tracts. Participation is open to employees in grades GS-9 andabove, or equivalent.



Other Information


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INVENTORY CONTROL OF SUPPLIES ANDMATERIALS


A 2-day course scheduled periodically in Arlington, Va., andother centers of Federal population.

Description

This course is designed to assist agencies in anticipating inventoryneeds and avoiding overstocking or running out of stock. It aidsin the establishment and maintenance of a satisfactory balance ofcustomer service, inventory management and control, and operat-ing costs. Through lectures, practice exercises, and discussion, thecourse stresses principles, techniques, and guidelines under thefollowing topics: Requirements determination, storage criteria,stock levels, when to order, reviewing for excess, and basic ADPapplications.

Who May Attend

The course is primarily for operating personnel responsible formaintaining inventories of supplies and materials. Special con-sideration will be given to personnel from agencies maintainingstorerooms that serve consumers. Supervisors and managersinterested in reviewing the basic elements of inventory manage-ment are eligible to attend. Management and operating officialswho plan to take the 3-day course "Economic Order QuantityTechniques" which follows are required to take this basic course.



Other Information


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PUBLIC UTILITIES SERVICE PROCUREMENT

General Services Al !ministration

A 3.day seminar scheduled periodically in Washington. D.C. andother critters of Federal population.

Description

This seminar is designed to give management and technical guid-ance to Federal agencies in their procurement of electric, gas,steam, water and sewer services. It treats the specialized areas ofutilities procurement as well as some applications of the services,and is intended to supplement basic training experience.

Major discussion topics are: Regulations, policies, and proceduresof civilian ar.d military agencies for public utilities procurementand management ; the art, techniques, responsibilities, and stepsin negotiation of utilities contracts; characteristics of effectiveadministration of utilities contracts; periodic review of suitabilityand sufficiency of contracts and performance; responsibilities andguidelines for electric and gas rate selection and applicationutilities costs cutting by applying proven methods and creativeideas in procurement and utilization ; and planned developmentof the internal capability of Federal agencies to handle specializedutilities problems.

Who May Attend

This seminar is open to procurement officers, contracting officers,contract administrators, and other personnel engaged in publicutilities service procurement. Participation is limited to employeesin grades GS-12 and abcve, especially well-qualified candidates atgrades GS-9 thru GS-11, and commissioned and noncommissionedofficers of the military services.


Nominations should be submitted through agency employee de-velopment officers to the Director, Rates and Tariff Division,Transportation and Communications Service, General ServicesAdministration, Washington, D.C. 20405, using Optional form37 (Rev.), Nomination for Interagency Training. A brief descrip-tion of the nominee's duties should be included in item 11 of theOF 37.

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Other InformationNo cost to agencies. Agencies may obtain additional informationby calling area code 202, 254-6404, or code 193, extension 6404.

SMALL PURCHASES


A 5-da course scheduled periodically in Arlington, Va., andother centers of Federal population.

Description

The administrative costs of making, controlling, and paying forsmall purchases often exceed the value of the items being pro-cured. The purpose of this course is to encourage Federal agenciesto reduce costs through the use of: (1) Improved methods formaking small purchases (2) careful analysis of each requirement;and (3) utilization of appropriate simplified purchase techniques.The course is based primarily on Federal Procurement Regula-tions (FPR), with reference to the Armed Services ProcurementRegulations (ASPR) where appropriate. It includes lecture-dis-cussions and case studies, and emphasizes the application of thefollowing authorized small purchase techniques; Blanket purchasearrangements, imprest funds, purchase order forms (SF 44 and147), oral purchases, and unpriced purchase orders. The followingrelated topics are also covered : Preliminary purchase conditions,solicitation of quotations, limitations, and vendor and inhouserelationships.

Who May Attend

The course is designed for all Federal employees engaged insmall purchases and related procurement operations, or in train-ing for assignment in the procurement field.


Nominations should be submitted through agency employeedevelopment officers to the Chief, Training Branch (FAAT),General Services Administration, Federal Supply Service, Room1024 Crystal Mall Building #4, Washington, D.C. 20406, usingOptional form U7, Nomination for Interagency Training. A briefdescription of the nominee's duties should be included in item 11of the OF 37. Nominations will close 1 month before the coursebegins.

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Other Information


STORAGE AND MATERIALS HANDLING


A 5-day courNe Pchedulcd periodically in Arlington, Va.

DescriptionThe purpose of this course is to assist Federal agencies in :Utilizing storage facilities by better planning and layout of spaceto accommodate materials essential to mission; employing equip-ment to assure smooth flow of materials in and out of inventory;and achieving optimum use of manpower, equipment, and fa-cilities involved in storage operations. The course will developa knowledge of current warehousing principles, methods, andtechniques, and relate their application to the maintenance orimprovement of operations. It will provide opportunity for par-ticipants to discuss and solve problems relating to: Space typesand requirements computations, planning space layouts and stor-age plans, materials handling equipment, storage locations andlocator systems, safety and protection of personnel.

Who May Attend

The course is intended for Federal employees at the operatinglevel and the first level of supervision. Management personnelwho seek a review of storage and materials handling principles,methods, and techniques, and employees in training for positionsin this field are eligible to attend.

How To hake Nominations


1T.)1.3

is

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Other Information


Information Systems and Quantitative Techniques

BASIC DATA ANALYSIS


A 3.day program conducted several times a year in Washington,D.C.

Description

This course provides an introduction and review of basic mathe-matics and statistics for the layman. It familiarizes the non-mathematician with the mathematical and statistical elementsused in quantitative analysis. Among the subjects covered are:(1) language of sets (part of the "New Math") ; (2) basicalgebraic operations; (3) mathematical notation ; (4) notationof a function; (5) mathematical models and sampling techniques;and (6) the use of quantitative techniques in management.

Who May Attend

This course is intended for Federal, State, and local governmentemployees who are involved in program management or analysis,who need a review of basic mathematics, and who are consideringcourse work in other analytic techniques such as linear program-ing, statistics, or regression analysis. There are no grade levelrestrictions.




168171

DESIGN OF A MANAGEMENT INFORMATIONSYSTEM


A 4-day program to be conducted two times per year at the CivilService Commission, 1900 E Street NW. The workshop will meetin two 2-day sessions during two consecutive weeks to allow foradequate time for homework and special assignments.

Description

This program will focus on the actual design of an information sys-tem, rather than on the theoretical elements ilvolved. Participantswill be assigned to work teams who will be responsible for design-ing and presenting a briefing on their chosen system to the class.Evaluations of each system will be conducted by a panel of ex-perts. The workshop will cover such topics as (a) documentation ;(b) report design and audit ; (c) file structure ; (d) classificationand coding; (e) computer elements; (f) planning, controlling,cost estimating, and evaluating management information systems.

Who May Attend

This program is intended primarily for persons having responsi-bility for any one or more key elements of information systemsdesign within their agencies.


Nominations can be made to source E. See page vi. Contactyour Training Otfire for course announcement and/or QuarterlyCalendar which provides course dates, cost, and location of train-ing course.


EXECUTIVE SEMINAR IN STATISTICAL SCIENCEFOR MANAGEMENT


A 3-day program to be conducted two times per year at the CivilService Commission, 1900 E Street NW.

Description

This seminar examines and discusses useful principles and actualand potential applications of statistical science in executive de-

169

cision making. Extensive use will be made of case studies, lectures,and seminar discussions on practical and frequently used sta-tistical principles and techniques in Government operations.Specific subjects treated will be : (a) the modern definition of theScience of Statistics; (b) approaches to quantifying managementand operational problems; (c) some basic statistical principlesand concepts including elements of probability and risk; (d)Samplingwith specific applications in fact-finding for inventory,cost estimation, legislation, etc.; (e) Quality Controlwith spe-cific applications in management control system; (f) CorrelationAnalysiswith specific applications in forecasting and costanalysis; (g) pitfalls and misuses of statistical techniques; and(h) advantages of Statistical Science to management.

Who May Attend

Career employees in management and staff positions are eligibleto attend.




INFORMATION SYSTEMS DESIGN



Description

This workshop is designed to acquaint management analysts withmethods for designing a large information system. It covers thevarious steps of systems design, identification of informationrequirements, organization of data, network analysis, input andoutput methods, preparing systems proposals and specifications,testing, and measuring benefits. Participants work in groups tosolve the problems of a fictional transit agency. When the work-shop is conducted within an agency, participants consider actualproblems of their agency.

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Who May Attend

Management analysts involved in designing information systems.Prior participation in the Modernizing Management ReportsWorkshop is desirable.



Other Information

Agencies may obtain additional information by calling area code202, 963-4154, or code 13, extension 34154.

MANAGEMENT INFORMATION THEORY ANDPRACTICE


A 3-day seminar to he conducted two times per year at the CivilService Commission, 1900 E Street NW.

Description

This three-day program covers major concepts and theories ofmanagement information, selective examples of operating agencysystems, and interagency/intergovernmental developments andtrends toward common-data needs systems. The program is de-signed to increase knowledge and understanding of theories andpractical uses of management information systems in government.Among the areas to be covered in formal presentations and groupdiscussions by practitioners in the field are: (1) Definitions,scope, objectives, and essential structure of management informa-tion systems; (2) Examples of specialized agency systems servingmanagement in such fields as social programs, crime management,urban planning, and program management; and (3) trends anddevelopments toward cooperation in collecting, processing, stor-ing, and distributing information among communities of users.

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Who May Attend

This program is intended for persons in management or staffpositions having general or special responsibility for agency in-formation systems.


Nominations can be made to source E. See page vi. Contactyour Training Office for course announcement and/or QuarterlyCalendar which provides course dates, cost, and location of train-ing course.


MANAGEMENT USE OF FINANCIAL INF( HIM vrioNCivil Service Commission

A 3.day program offered once each quarter.

Description

This course is primarily for the non-accountant in a managerialposition. The course will acquaint the manager with financialinformation which is either presently or potentially available tohim, so that he can use financial information for making de-cisions, establishing standards for performance, and evaluatingperformance. The workshop will permit the program or projectmanager to work in concert with the accountants in obtainingand using useful and meaningful accounting data to accomplishcost reduction, cost control, and over-all program efficiency.

Who May Attend

Participation will be limited to 30 managers. Persons nominatedshould hold positions which include significant responsibilities formanagerial decisions, or alternatively, be in staff positions whereinsight into the use of financial information in managementdecisions and control will enhance their performance.

How To Mike Nominations

Nominations can be made at any time to source E. See pagevi. Contact your Training- Office for course announcement

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.4 p-,ggibLI



MATIIENIATICS FOR N1ANAGEMENT


An 11.%eek program velindided Iwo time. per year at tile U.S.Civil Service C 00000 . 1900 E Street NW. The etas. will meet1 day each week for 7 week. and on 3 consecutive /Ia.,. duringthe eighth week. Two 3.41our units of hearnction will hr coveredeach Jay fr 9 rum to 12 tout fr 1 p.m. to p.m. fora total of 60 cla..rooni

Description

This program provides a practical survey of mathematics, sta-tistics, probability. and of applications of modern analyticaltechniques. It covers such topics as real numbers and their uses;elementary algebraic functions; analytical geometry; elementarycalculus; algebra of logic ; elementary probability; inference-mak-ing; statistical methods; mathematical programming; simulation;probability models; and network techniques. Three specially pre-pared texts will be issued to each participant and will be used asthe basic course material. Homework assignments will be madefollowing each session to reinforce classroom instruction. At theconclusion of the course, participants will have sufficient under-standing of the essential elements of mathematics to:

(1) recognize problems amenable to mathematical-statisticalapproaches;

(2) interpret and evaluate mathematical-statistical approaches;

(3) communicate with specialists and management aboutquantitative matters; and

(4) comprehend and utilize quantitatively oriented reports andmaterials.

Who May Attend

Government careerists requiring a practical knowledge of mathe-matics are eligible for nomination to this program. An under-standing of basic algebra either brought to the program or gainedthrough class and home study, will serve as a basis for much of

t.

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the mathematics presented. Preference will be given to thoseparticipants whose work requires a practical knowledge of mathe-matics, statistics, and analytical techniques.

How To Make NominationsNominations can be made to source E. See page vi. Contactyour Training Office for course announcement and /or QuarterlyCalendar which provides course dates, cost, and location of train-ing course.


MECIIANIZING PAPERWORK SYSTEMS



Description

A workshop designed to help in the mechanization of paperworksystems. Focus is on the use of automation, but the workshopincludes the use of mechanical tools when automation is notjustified. Participants determine how to locate potential areas formechanization in their own offices and how to develop improve-ments.

Who May Attend

Management analysts, supervisors, and others who are involved inmechanizing paperwork system.


Nomination should be submitted through employee developmentofficers to the Workshop Director, National Archives and RecordsService (NRP), General Services Administration, Washington,D.C. 20408, using Optional Form 37, Nomination for InteragencyTraining.

Other Information


174

MODERNIZING MANAGEMENT REPORTS


Five Ili-day session., scheduled to meet agency demand.

Description

This workshop deals with the continuing need for better manage-ment information and reporting. It focuses on management infor-mation requirements; demonstrates and develops ways to get theright information, at the right time, with the dearest possiblecommunication; and uses case histories to illustrate applicationof the workshop techniques. Participants, working in groups,consider real or theoretical problems of their agencies.

Who ,Vay .4ttend

Personnel who deal with and have a need for use of managementinformation and reporting. Groups of four registrants from asingle agency provide the most effective group pattern to studypractical problems.


Nominations should be submitted through agency employee de-velopment officers to the Workshop Director, National Archivesand Records Service (NRP), General Services Administration,Washington, D.C. 20408, using Optional Form 37, Nominationfor Interagency Training.

Other Information

Agencies may obtain additional information by calling area code202,963-4154, or code 13, extension 34154.

OPERATIONS RESEARCH ORIENTATION


A 3-day program to he conducted two times per year at the CivilService Commission, 1900 E Street NW.

Description

This program provides a general overview of the classes of tech-niques of analysis known as Operations Research/Systems Anal-ysis. Emphasis is placed on the role of the analyst in supporting

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management decision making through quantitative analyses.Subjects include: basic concept of operations research; method-ology used; and principal and commonly used techniques ofOperations Research/Systems Analysis. Knowledgeable and ex-perienced practitioners from government, industry. and universi-ties will constitute the faculty for this program. At the conclusionof the orientation, participants should be able to: (1) appreciatemore fully the role of quantitative analysis as an information-

producing set of techniques; (2) understand the major stepsinvolved in the application of methods and techniques; (3)recognize more clearly the roles of individuals responsible forcontributing informational inputs to management; and (4) com-municate more effectively through an increased knowledge ofterminology and meanings. A followup program, Techniques andMethods of Operations Research Workshop, is offered for thosepersons seeking more detailed understanding of the mathematical-statistical elements involved.

Who May Attend

This program is open to Government employees, GS-5 and aboveor equivalent. It is particularly directed at persons whose presentor projected assignments require a knowledge of operations re-search and related quantitative approaches.

Hoer To Make Nominations



RANDOM SAMPLING IN GOVERNMENTOPERATIONS


A 3day program offered 4 time. per year at the Civil ServiceCommiss' , Washington, D.C.

Description

This course provides: (1) familiarization to random samplingtechniques; (2) demonstrations of these techniques and the cost

176

savings and regular reduction reliability which can be achievedby their applications; and (3) opportunity to discuss the uses ofrandom sampling techniques in many varied Governmental situa-tions. Topics covered are: Principles of sampling; sampling asa short cut to fact finding; determining the universe and samplesize; estimating samples; and analyzing the results of the sample.

Who 31ay Mend

This program is open to any career employee who would benefitfrom a familiarity with and appreciation for random samplingas a means for obtaining useful information. It is particularilyrecommended for contract officers, management analysts, financialmanagers, personnel specialists, and other professionals who areusers of statistical products.




RECORDS DISPOSITION


A ltty oork.hop .ehetlulet1 to meet stgeney needs.

Description

A workshop concerned with the major practices, procedures, andprograms related to effective records disposition. It deals withthe operation of an efficient records disposition program, prepara-tion of records control schedules, identification of permanentrecords, use and function of FederalRecords Centers) and therelationship of records disposition to other records managementprograms.

117ho 31ay Attend

Any person whose duties include responsibility for control anddisposition of records.

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Other Information


RECORDS MAINTENANCE AND DISPOSITIONGeneral Services Administration


Description

This workshop is designed to cover only the maintenance anddisposition subjects listed in the Records Management Workshop,with emphasis on the following specific areas of records manage-ment: managing records, files operations, subject classification,records inventorying and scheduling, records storage (includes atour of the Washington National Records Center), vital recordsprotection, mail management, office information retrieval, con-ducting a records systems study, and the do's and din't's of asuccessful record program, it also includes a discussion sessionof the principles covered during the week.

Who May Attend

The workshop is designed for records liaison officers, recordssupervisors, management technicians, and other personnel en-gaged in or having responsibility for one or more of the functionslisted. (Individuals should not attend both this workshop and theRecords Disposition Workshop).


Nominations should be submitted through agency employee de-velopment officers to the Workshop Director, National Archivesand Records Service (NRP), General Services Administration,Washington, D.C. 20408, using Optional Form 37, Nominationfor Interagency Trai..)ing.

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Other Information


RECORDS MANAGEMENT


A 2 -week workshop sehPduled periodically to meet agencydemands.

Description

This workshop is designed to provide a broad perspective of thescope and objectives of records management as a whole. Theprinciple topics analyzed through lectures and discussions are:managing records, correspondence, directives, reports, forms, andmail; records scheduling; records disposition ; office machine se-lection and utilization; source data automation; clerical workmeasurement; vital records handling; information retrieval de-velopments; conducting a total records systems study; and thedo's and don't's of an effective records management program.

Who May Attend

The workshop is designed for records officers, managementanalysts, supervisors, and others who have a broad responsibilityfor management of the program areas listed. (Individuals shouldnot attend both this workshop and the Records Maintenance andDisposition Workshop.



Other Information


179

STATISTICAL TECHNIQUES FOR ANALYSISCivil Service Commission

A 3-da program to be conducted tun tinse per year at the CivilSenico Commi..s* , 1900 E Street NW.

Description

This survey course examines basic principles, underlying logic,and practical uses of statistical techniques in analysis. Particularattention is focused on: (a) quantification of problems; (b)probability and risk; (c) sampling; (d) quality control ; and (e)correlation and analysis. Lecture and case method approach isused to relate theory to real world applications.

Who May Attend

This program is primarily intended for newly assigned analysts,GS-9 and above (or equivalent) whose work assignments (cur-rent or anticipated) involves the use of statistics and who areseeking a practical review of fundamentals.




SYSTEMS ANALYSIS FOR GOVERNMENTOPERATIONS


.1 3-day program conducted 10 times a year in Washington, D.C.

Description

This course accomplishes the following objectives for partici-pants: (1) improves their understanding of systems analysis andits application; (2) prepares them to better identify agencyproblems susceptible to analysis; (3) improve their knowledge ofthe various analytic techniques; (4) helps them to deal effectivelywith questions regarding both the usefulness and limitations ofanalysis in their agencies; and (5) provides them with sufficient180

background to expand their knowledge further through outsidereading.

Who May Attend

This program is for managers, staff professionals, administrators,and others who want to better understand and use systematicapproaches to the problems of their agencies or who work withthose using systems analysis.




TECHNIQUES AND METH( MS OF OPERATHRESEARCH WORKSHOP


A -day program to he held two time. each year iu Wa.hitigtomD.C.

Description

The objective of this program is to increase practical understand-ing of such basic operations research techniques as: inventorytheory, replacement theory, queueing theory, simulation, cost-benefit analysis, linear and dynamic programming, and gametheory. Lectures, case studies, group discussion, and homeworkassignments are used extensively throughout this workshop. Upon,..ompletion of the program, the participant should be able to:(1) recognize more readily the type and range of operationalproblems amenable to mathematical approaches; (2) understandmore fully the mathematical rules and computational logic em-ployed by Operation Research analysts; and (3) appreciate morethe various methods used for recording and analyzing data inmathematical problem solving.

Who May Attend

This program is open to Federal, State, and local governmentemployees. It is particularly directed at persons who perform

181

or will perform quantitative analyses of operations problems formanagement, or who are responsible for the supervision of suchefforts. The program presumes familiarity with operations re-search concepts on the part of the participant. An understandingof basic algebra is essential to effective participation and under-standing of the practical exercises.




Program and Management Analysis

COST BENEFIT WORKSHOP


A 5-day program conducted Pevcral times a year in Washington,D.C.

Description

This course provides instruction in the basics of cost benefitanalysis, with maximum participation in actual analysis and aminimum amount of philosophy consistent with understanding.Several case exercises are covered during the course. Topicscovered are: the setting for analysis; problem formulation andsystems identification ; the process of analysis ; criteria problemsand output measures ; model building and use; present value, dis-counting, and other time problems in analysis ; cost and benefitidentification and calculation ; standards for reviewing analysis;and the economics of public program analysis.

Who May Attend

This course for Federal, State, and local government officials whoare: (1) beginners in actual analysis involving cost benefit cal-culations; (2) managers for whom a working knowledge of thetechniques of analysis important; (3) program managers; and

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s

(4) those who review cost-benefit studies. There are no gradelevel restrictions; however, nominees at GS-9 and below (or theequivalent) will be considered on an individual basis.

lion To Make Nominations



COST ESTIMATING TECHNIQUES

-Civil Service Commission

A 5-day program a !Heted sewral times a year in Washington,D.C.

Description

This course enables managers to develop a good understandingof the techniques that are used in determining costs of futureprograms. It provides practical methods for problem identificationand insights into the application of cost projection techniques.The course also introduces the concepts and methods for identify-ing the true level of past, present, and future costs for suchpurposes as budgets, estimates of cost-to-complete programs,manpower needs, operating performance, and control of subcon-tracted activities.

Who May Attend

This program is for Federal, State, and local government officialswho are in positions responsible for or influencing managementdecisions. There are no grade level restrictions.




183

DISCOUNT RATES AND PROCEDURES


A 1-day program conducted 2 time a ?ear in Wallington, D.C.

Description

This course achieves the follow;ng objectives: (1) to explainwhy discounting ;s a reasonable approach to analyzing futureprogram costs and benefits; (2) to provide instruction on how todo it; and (3) to guide participants through actual practiceproblems and a case study. Participants will feel competent tocarry out the provisions of Office of Management -and BudgetCircular A-94 and to know when to use discounting in the plan-ning, programming, and budegting process.

Who May Attend

This program is for Federal, State, and local government officialsinvolved in program analysis, budget analysis, managementanalysis, planning, or management of a public program. Thereare no grade level restrictions.

How 7'o Make Nominations


See omination procedures on page v.

ECONOMIC INVESTMENT ANALYSIS


A 4-day course offered several times a year in Washington, D.C.

Description

This program covers the major elements involved in economicinvestment analysis of Department of Defense projects. Lectures,case studies, and discussion groups cover such topics as: dis-counted cash flow, cost analysis, treatment of inflation and un-certainty, decision criteria, and preparation and presentation ofeconomic investment analysis. Although cases and examples are

184

drawn from Defense. the principles and techniques are applicableto all government programs using economic analysis.

Who May .4itend

Participation is open to civilian and military personnel in themiddle or upper levels of management, administration, or budget-ing in government.

How To ,Hake Nominations



ELEMENTS OF MANAGEMENT ANALYSIS


This course will he emillnetell intermittently in Washington, D.C.

Description

A 5-day course at the most basic level to prepare employees forthe more advanced courses in the management analysis series.Among topics to be covered are: management analysis, organiza-tion theory, data collecting, basic mathematics and statistics,report writing, and scheduling. This course is recommended fornon-professional employees who have demonstrated throughdiligence, enthusiasm, and efforts at self-development, a potentialfor advancement into a professional position. Elements of Man-agement Analysis can serve as an entry vehicle to more advancedcourses and eventual full professional status as a managementanalyst.

Who May Attend

Participation is open to employees of any Federal, State, andlocal, or foreign government who anticipate that they will bedoing elementary management analysis work.

185




MANAGEMENT ANALYSIS AND REVIEW

Civil Service Commission -

A 5-day program conducted several times a year in Washington,D.C.

Description

This course provides an over-all view of the process of manage-ment analysis. It gives the new analyst a firm foundation in themanagement analysis cycle from planning a management analysisstudy to the report and evaluation of installed management sys-tems. Classroom experience is provided to the participant througha multiphase case study.

Who May Attend

New management analysts, management interns, supervisors andmanagers who deal with management analysts, and others in-terested in improved efficiency of management systems are eligibleto participate. State and local government analysts are also in-vited and encouraged to attend. There are no grade level re-strictions.




186 4 ".70

NETWORK TECHNIQUES FOR PROJECTMANAGEMENT


A 3-day program conducted several times a year in Washington,D.C.

Description

This course is a balance between network techniques and howto use them, and projects and how to manage them. The basictools of PERT, CPM, and specialized Gantt bar charts will beexplained. Topics include a step-by-step approach to projectmanagement, the computer and project management, resourceallocation and project budgeting, des+gning a project managementorganization, and the role of the project manager. Case studies,a film, and several exercises are used to supplement topic dis-cussions in a workshop class format.

;rho May Attend

No grade restrictions are enforced except that the nominationsof employees at GS-6 and below must be accompanied by a justifi-cation. Federal, State, and local employees are eligible.


Nominations can be made at any time to source E. See pagevi. Contact your Training Office for course announcementand/or Quarterly Calendar which provides course dates, cost, andlocation of training course:


PLANNINGPROGRAMMINGBUDGETINGWORKSHOP


A 5-day program conducted twice a year in Washington, D.C.

Description

The course leads the participant from a broad view of publicfinance to a sound understanding of the systems approach tomanagement. It provides the participant an understanding of thephilosophy of PPB, particularly the need for projecting agency

187

goals, and a detailed look at significant economic analysis conceptsthrough case-study workshops. These workshops develop an ap-preciation for this approach to management, instilling an aware-ness of the strengths and weaknesses of analysis and improvingcommunication between managers and analysts.

Who May Attend

This workshop is for those directly involved in PPB operationssuch as program and budget personnel, and line and staff man-agers at upper and middle levels who will be using the systemas an aid to decision making. Participation is open to Federal,State, and local government officials. Experience indicates thatthe course is more valuable for individuals who have experiencewith policy level management decisions.

Dow 7'o Make Nominations



PROGRAM EVALUATION TECHNIQUES I


A 3lay program given intermittently in Washington, D.C.

Description

This course provides a disciplined approach to promoting theunderstanding and use of the most basic evaluation principles foragency management. Upon completion of this course participantsshould be able to improve statements of plans, accomplishment,and budgetary justification. Such improvements will result fromimprovement in the nature and quality of the support for thesestatements.

Who May Attend

This program is intended for Federal, State and local governmentofficials involved in program evaluation, program analysis, plan-ning or manager lent of a public program. There are no graderestrictions.

188

4




PROGRAM EVALU ATION TECHNIQUES 11


A 3day program conducted intermittently in Waahington, D.C.

Description

The primary objective of this course is to provide inexperiencedprogram evaluators with a structured method for gathering andevaluating evidence of the effectiveness of government programs.It starts with translation of program goals into measurementcriteria, proceeds through techniques for data gathering andanalysis and culminates in information which when properlyinterpreted provides a basis for effective management action.

Who May Attend

This course is intended for all Federal, State and local governmentemployees, who are involved in program evaluation, programanalysis, planning or management of a public program. Thereare no grade restrictions. Familiarity with the systems approachto analysis and inferential reasoning is desirable.




189

1:5

VALUE ANALYSIS FOR MANAGEMENT SYSTEMS


A 6day program conducted intermittently iu Washington, D.C.

Description

A workshop in Value Analysis as applied to systems and pro-cedures (also known as "software" areas). The course instills theknow-how for examining management systems to achieve objec-tives at a lower cost. The rationale behind Value Analysis and thevalue analysis job plan is presented. A workbook which detailsconcepts and the methodology is provided to each participant.Participants are required to bring a problem from their ownagencies to which the value analysis techniques will be applied.Agencies are encouraged to send interdisciplinary "teams" ofpersons who are familiar with the system, procedure or methodwhich will be worked on in class. At the conclusion of this course,the "team" will have completed or be well along toward the con-clusion of their project. Afterwards, each team member will beprepared to apply value analysis to other problem areas in hisagency. While "team" participation is encouraged, individualparticipants will be accepted. The primary requisite is that the"team" or individual participants be knowledgeable about theproject which is brought to class for value analysis. When sucha knowledgeable interdisciplinary "team" applies the VA method-ology on the "live" agency problem, an immediate return ontraining investment will be realized instead of a training cost.

Who May Attend

Those eligible to participate in VALUE ANALYSIS FOR MAN-AGEMENT SYSTEMS include management analysts, programmanagers, personnel specialists, industrial engineers, supervisorsof service-producing units, and others concerned with efficientand effective program management. State, local, and foreigngovernment employees are also eligible and encouraged to par-ticipate. There are no grade restrictions; however, all nomina-tions are subject to acceptance and confirmation by the CivilService Commission.


Nominations can be made at any time to source E. See pagevi. Contact your Training Office for course announcement

190 1:6



WORK SIMPLIFICATION 'TECHNIQUES


A 5day program conducted intermittently in Washington, D.C.

Description

This course provides participants with a working knowledge ofthe methodology of work simplification. While the primary em-phasis of the course is on the methods and techniques used forwork simplification the course gives thorough stress on the humanaspects of getting resultshow to build an organizational climateof positive participation. Topics include : principles of motioneconomy, basic tools of work simplification (such as work distri-bution and process flow), job enrichment considerations, anatomyof change, and stimulating creativity and change.

Who Hay Attend

This course is for managers, technicians, and others who super-vise or deal with management analysts as well as new manage-ment analysts, employees being prepared for management analysispositions, and management analysts who feel the need for furthertraining. State, local, and foreign government employees are alsoeligible and encouraged to parEcipate. Although it is not a re-quirement, a basic understanding of flow charting would behelpful to participants (see Workshop in Process Flow Chartingcourse). There are no grade restrictions; however all nomina-tions are subject to acceptance and confirmation by the CivilService Commission.




191

1'7

WORKFORCE ESTIMATING


A 5-day program e hided several times a year in Washington,D.C.

Description

This course examines work measurement and estimating tech-niques with emphasis on regression analysis, a statisticalestimating technique recommended by the Office of Managementand Budget. Participants are exposed to various work measuringtechniques so that those techniques best suited for their agenciescan be identified and implemented. These work measurement andstatistical manpower estimating techniques are then related to theoverall measurement of productivity.

Who May Attend

Participation is open to all Federal, State, and local governmentpersonnel involved in preparing manpower requirements. Par-ticipants will find it useful to be acquainted with basic statisticaltechniques. There are no grade restrictions; however, all nomina-tions are subject to acceptance and confirmation by the CivilService Commission.




WORKSHOP IN PROCESS FLOW CHARTING


A 3-day course conducted several times a year in Washington,D.C.

Description

This course will bring participants up to a full professional levelof proficiency in process flow charting. The ability to produceaccurate and fully documented work process flow charts is a basic

192

1 :8

skill of the analyst. Using symbolism approved by the AmericanSociety of Mechanical Engineers, participants will develop andsharpen their skills with this basic tool for analysis and com-munication. Topics include: basic symbolism; chart construction;variations of charting; introduction to decision tables as a sup-plement to charting; using charts in analysis, documentation,presentations, and implementation.

Who May Attend

Managers, technicians, and others who supervise or deal withmanagement analysts as well as new management analysts, em-ployees being prepared for management analysis positions, man-agement analysts who feel the need for further training, areeligible to participate in the Workshop in Process Flow Charting.State, Local, and foreign government employees are also eligibleand encouraged to participate. There are no grade restrictions;however, all nominations are subject to acceptance and confirma-tion by the Civil Service Commission.

flow To Make Nominations

Nominations can be made at any time to source E. See page vi.Contact your Training Office for course announcement and/orQuarterly Calendar which provides course dates, cost, and locationof training course.


193r4.

Personnel Management

PageEMPLOYEE DEVELOPMENT AND TRAINING 197

Advanced Employee Development 197Basic Employee Development 198Demonstration Workshop in Videotape Techniques 199Instructional Methods Workshop 200Instructor Training 201Management Development: Principles and Methods 201Programmed Instruction: Applications for Government Training 202The Supervisor and On-the-Job Training 203Training Cost Model Workshop 204Workshop in Training Course Design , 205

EMPLOYEE RELATIONS 206Administering the Alcoholism Program 206Advanced Employee Relations 206Adverse Actions 207Appeals and Grievance Examiners 208Basic Employee Relations 209Counseling the Troubled Employee: Alcoholism, Drug Abuse and

the Emotionally Disturbed 20f.Employee Relations Assistant Function:

Workshop for Clerical and Technical Support Personnel 210The Manager's Role in Occupational Mental Health 211Medical Aspects of Alcoholism 212Pre-Retirement Planning Institute for Agency Advisors 212Seminars in Alcoholism and Drug Abuse Programming 213

EQUAL EMPLOYMENT OPPORTUNITY 214Advanced Equal Employment Opportunity Counseling 214Equal Employment Opportunity Counseling 215Equal Employment Opportunity: Program Planning and

Execution 216Investigation of Complaints of Disrimination 217The Manager's Role in Equal Employment Opportunity 218Personnel Management for EEO Specialists 219

GENERAL PERSONNEL MANAGEMENT 220Ideas and Authors: Personnel Management 220Introduction to Personnel Management 220Personnel Management Evaluation Techniques 221Pc sonnel Management for Personnel Assistants 222Personnel Management for Personnel Specialists 223Personnel Management for Supervisors 224Psychology and the Management of Human Resources 224

ti rj

195

PagePOSITION MANAGEMENT 225

Advanced Position Classification 25Job Design and Restructuring 226Organization Theory 227Position Classification and the Management Process 227Position Classification for Managers and Supervisors 228Position Management 229

STA/TING 229

Advanced Staffing and Placement 229Basic Staffing and Placement 230Manpower Planning and Requirements 231Personnel Assessment and Selection 232Personnel Interviewing and Counseling: A Basic Course 232Personnel Staffing Assistant Function 233Training Institute for Recruiters 234Workshop in the Job Element Examining Method, A 235

UPWARD MOBILITY 235Upward Mobility Workshop 235

NOTE: Also see Upward Mobility course listings onpage 300 of Index.

196

wC

Employee Development and Training

ADVANCED EM PLOY EE DEVELOPMENT


A 3-day course to be held ammally at the Civil Service Com-mission trai tt iug farilitiet:,'Washingtin, D.C.

Description

The course is designed to assist those involved in training anddevelopment to meet the demands of today's manpower require-ments by :

Appraising the changing role of the employee developmentofficer and defining and analyzing the significant new andemerging functions and responsibilities.

Examining major problem areas of continuing concern toemployee development officers.

Analyzing some of the significant developments in teach-ing methods and strategy.

Exploring behavioral science findings and their relevanceto the employee development field.

Lecture, discussion, case study and workshops will be utilized toobtain involvement and participation.

Who May Attend

Federal, State and local government employees who are personnelspecialists, GS-9 through 13 (or equivalent), who have significantresponsibilities in employee development and who have had train-ing or experience in the function.




197

. 202.

BASIC EMPLOYEE DEVELOPMENT


A 5-day course to he lucid twice a year at the Civil Service Com-mis... training facilities, Washington, D.C.

Description

The course is designed to provide each participant with an under-standing of the following fundamentals of employee development:

1. Various functions and roles in employee development

2. Basic learning theories and characteristics of the adultlearner

3. The training process:

a. identifying training needsb. setting training objectives

c. selecting training methods and materials0. determining resourcese. conducting learning experiencesf. evaluating training results

4. Principles and methods of counseling adults

5. Organizing and managing training

6. Developing the underutilized and disadvantaged

7. Trends in the field

The course will include lectures, group discussions, practical ex-ercises, workshops, and outside readings.

Who May Attend

Federal, State and local government employees in GS-5 through9 (or equivalent) who are beginning or have been selected forcareers in employee development.




198

IC :3

DEMONSTRATION WORKSHOP IN VIDEOTAPETECI INIQUES


A 3lay course to be held twice a year at the Civil Service Com-mis training facilities, Washington, D.C.

Description

This workshop will provide opportunities for participants to hearand meet experts in the field of instructional television, to ex-change ideas with other trainers, to view selected lessons onvideotape, and to experience some hands-on activity dealing withlesson planning and presentation via television.

General discussions will concentrate on :

TV and the Learning Process

Use and Misuse of TV for Training

Techniques for Effective Videotape Presentations

Evaluating the Use of TV in Training

Break-out sessions will include:

Principles of Visual Communication

Steps in Developing a Program

Scriptwriting

Designing Appropriate Graphics

Who May Attend

Federal, State and local government employees who serve asemployee development specialists, instructors, or audio-visualtechnicians having special interest or responsibility for applyingvideotape techniques to training.




199

4.)C1

INSTRUCTIONAL METHODS WORKSHOP

Civil Service Cunimissimi

A 3-day course held annually at the Civil Service Commissiontraining facilities, Washington, D.C.

Description

This workshop is designed to provide skills in (and thoroughknowledge about) more advanced training methods. Opportunitywill be given each participant, wherever possible, to apply insightsand skills in a series of instructional practice sessions, or to ob-serve an in-depth demonstration of each teclinique.

Among the topics to be covered will be:

Overview of Instructional Methods

The Case Method of Instruction

The Incident Process

Role Play

Drama

Programmed Instruction : Selection and Use

Simulation : Promoting Participation in Small Groupsthrough Games and Exercises

!rho May Attend

Federal, State or local government employees who are trainingspecialists or instructors who have responsibility for instructingor training others to instruct.




200

2C5

INSTRUCTOR TRAINING


A 10-day curse to be held Nice a year at the Civil Service Com-miss' training facilities, Washington, D.C.

Description

The course covers principles, methods, and practices of instruc-tion, including: the psychology of learning, preparation of lessonplans, varieties of teaching methods, preparation and use of visualaids, and evaluation of training. A "how-to-do-it" course em-phasizing a series of practice instructional sessions for eachparticipant, with oral and written critiques from the group andindividual criticism and assistance from the Personnel Manage-ment Training Center staff.

Who May Attend

Any Federal, State or local government employee who is respon-sible for instructing or for training others to instruct.




MANAGEMENT DEVELOPMENT: PRINCIPLESAND METHODS



Description

Provides employee development officers and others with significantmanagement development responsibilities a framework in whichto plan and carry out management development programsthrough : analysis of the competences required of the modernmanager, definition of the role of the employee development officer

C 6

201

in facilitating the development of such competences, and ap-praisal of significant theories and techniques relevant to manage-ment development.

Who May Attend

Federal, State and local government employees who are trainingspecialists with significant responsibilities in the employee de-velopment function and with specific responsibility for manage-ment development in their agencies.




PROGRAMMED INSTRUCTION: APPLICATIONSFOR GOVERNMENT TRAINING



Description

This course will explore the principles, techniques and uses ofprogrammed instruction, enabling participants to determine howthis instructional method may best be utilized in meeting theiragency training needs.

Who May Attend

Federal, State and local government employees who are servingas employee development officers and specialists having specialinterest or responsibility in instructional methodology.


Nominations can be made to source F. See page vi. Contactyour Training Office for course announcement and/or Quarterly

202

2G7

Calendar which provides course dates, cost, and location of train-ing course.


TILE SUPERVISOR AND ON- TILE -JOB TRAINING


A 3-day course held twice a year at the Civil Service Commissiontraining Washington, D.C.

Description

The course is designed to provide the participants with the skills,knowledge and techniques he or she will need to conduct on-the-job training. This will be accomplished through the use oflectures, workshops, films, readings and practice sessions. It willcover:

Reasons for training

How employees learn

Analyzing the job to be done

Determining training objectives

Planning and preparation for on-the-job training

How to conduct O -J -T

Evaluation and follow-up of on-the-job training

Who May Attend

This course is open to those supervisors in Federal, State andlocal governments who have responsibility for conducting on-the-job training or for training others to conduct on-the-job training.It is also open to non-supervisory employeiswho have significantresponsibility for giving on-the-job training.




203.r.)(Air

TRAINING COST MODEL WORKSHOP


Half -day workshop conducted several times a year at the CivilService Commission training facilities, Washington, D.C.

Description

This workshop provides a step by step procedure which will en-able the participants to either predict the cost of a proposedtraining course or, in the absence of accurate data, to reconstructthe cost of a course that is already past. The cost model involvesfour simple steps:

making basic assumptions about the structure of the pro-posed training course

selecting cost data from cost data tables

recording the data on worksheets

transferring the data to summary cost worksheets

The workshop involves a presentation of the model and severalparticipant exercises.

Who May Attend

Employee development specialists, personnel specialists, manage-ment and budget specialists and others who have or anticipatehaving responsibility for predicting or reconstructing the costof training. State and local employees with equivalent positionsare also eligible to attend.


Nominations can be made at any time to source F. See pagevi. Contact your Training Office for course announcementand/or Quarterly Calendar which provides course dates, cost, andlocation of training course.


204

Ike'')C3

WORKSHOP IN TRAINING COURSE DESIGN


A 5-day course to he conducted twice a year at the Civil ServiceCommission training facilities, Washington, D.C.

Description

This course is concerned with providing participants with theknowledges and skills needed in the design of training courses.The systems approach to course design will be emphasized andthe course will include such topics as :

task analysis

behavioral analysis

instructional objectives

instructional sequence

methods and media selection

validation

Who May Attend

Employee development specialists, education specialists and othersin Federal, State and local government who have responsibilityfor the design of training courses.




205.r,

Employee Relations

ADMINISTERING Till ALCOHOLISM PROGRAM


A training course for alcoholism program administrators andcoordinators to be held three tittles a year at the Civil ServiceCommission training facilities. Washington, D.C.

Description

Provides specific knowledge and skills and suggested plans fordeveloping and implementing agency policy and program. Topicscovered include: educating and informing the work-force; de-veloping a counseling capability; establishing a liaison withcommunity education, treatment and rehabilitation facilities; andevaluating the agency program. The opportunity for consultationfollowing the program is also provided.

Who May Attend

Persons serving as headquarters level alcoholism program ad-ministrators and field installation coordinators as suggested byFPM Letter 792-4. State and local government employees inequivalent positions are also eligible to attend.




ADVANCED EMPLOYEE RELATIONS


A 3-day course to be held annkally at the Civil Service Com-mission training facilities, Ws hington, D.C.

Description

Emphasizes three areas: employee relations program areas ofspecial emphasis such as occupational health and pre-retirement

206

4)..r.. 1

counseling; current trends in the behavioral sciences as appliedto employee relations; and the exchange of ideas and discussionof problems of mutual interest to the group. Does not includelabor relations.

Who May Attend

Feaeral, State and local government employees serving as per-sonuol specialists. GS-9 through 13 (or equivalent), who havehad training or experience in the employee relations function.

flow To Make Nominations



ADVERSE ACTIONS


A 3day course to be held three times a year at the Civil ServiceCommission training facilities, Washington, D.C.

Description

Provides information on the purpose of adverse actions, historicaland legal background, laws, executive orders, and regulationsgoverning adverse actions, procedural requirements, preparationsof notices of proposed adverse action and notice of decision, meritsof cases, current issues, and reduction in force.

Who May Attend

Personnel specialists, GS-9 through 13 (or the equivalent), whoprepare or review correspondence involved in adverse actions;plan and carry out reductions in force; prepare or review regula-tions; or perform advisory and counseling work in the subjectareas concerned.

207




APPEALS AND GRIEVANCE EXAMINERS


A 3-da course to be held three times a year at the Civil ServiceCommission training facilities, Washington, D.C.

Description

Designed to provide knowledge in the procedural requirements ofthe appeals and grievance programs and skill in the preparationfor and conduct of hearings and inquiries. Participation in thiscourse will satisfy the standard requiring all Appeals and Griev-ance Examiners to complete a specialized course of training pre-scribed by the Commission.

Who May Attend

Persons meeting the Standards forFPM Letter 771-5, dated October 20, 1

State and local government employeesalso eligible to attend.

Examiners established in970.

in equivalent positions are



See nomination procedures un page v.

208

BASIC E3IPLOYF:E RELATIONS


A 5day course to he held twice a year at the Civil Service Com-mission training facilities, Washington, D.C.

Description

Provides basic knowledges of the employee relations functionincluding labor relations, with emphasis on case analysis of in-dividual complaints, grievances, and appeals and coverage oflegal and regulatory requirements; includes principles of humanrelations and introduction to counseling techniques.

Who May Attend

Federal, State and local government employees serving in per-sonnel management positions, GS-5 through 11 (or equivalent).




COUNSELING THE TROUBLED EMPLOYEE:ALCOHOLISM, DRUG ABUSE AND THEEMOTIONALLY DISTURBED


A training course to be held three times a year at the CivilService Commission training facilities, Washington, D.C.

Description

Explores behavioral medical problems which, because they areheavily stigmatized, present distinct problems in identificationand counseling. Coverage through role playing, group discussion,and case studies will include modern techniques for identification,motivation, and counseling of troubled employees.

209

Who May Attend

Personnel management specialists, occupational health physiciansor nurses, and other personnel who regularly counsel troubledemployees. State and local government employees in equivalentpositions are also eligible to attend.




EMPLOYEE RELATIONS ASSISTANT FUNCTION:WORKSiTOP FOR CLERICAL AND TECHNICALSUPPORT PERSONNEL


A 3-day course to he held twice a year at the Civil Service Com-mission trhining facilities, Washington, D.C.

Description

Designed to increase understanding and skill in assisting em-ployees and supervisors with various areas of employee servicessuch as retirement and health benefits. Also promote increasedunderstanding of some basic concepts such as adverse actions andgrievances. In addition to those mentioned, topics to be coveredby lecture, group discussions, case studies and outside readingsinclude community services, debt complaints and financial as-sistance, and disciplinary cases.

Who May Attend

Federal, State and local government employees who have clericalor technical support responsibilities in the employee relationsfunctional area, GS-3 through GS-7, or employees being cross-trained.


Nominations can be made to source F. See page vi. Contactyour Training Office for course announcement and/or Quarterly

210

Calendar which provides course dates, cost, and location of train-ing course.


THE MANAGER'S ROLE IN OCCUPATIONALMENTAL HEALTH


it 3-day course held annually at the Civil Service Commissiontraining facilities, Washington, D.C.

Description

Designed to increase managers' understanding of the underlyingcauses of common behavior problems, broaden the range of possi-bilities open to managers in coping with problem employees, andidentify resources available to employees with emotional or socialproblems. The conceptual frameworksocial, psychological, andmedicalis established through lecture/discussion sessions withmental health professionals. Interspersed with lecture/discussionsessions are case discussions in small groups, with emphasis onthe participants discussing and analyzing problems from theirown experience. A professional resource person is available toeach group. Subjects covered include: absenteeism and tardiness,alcoholism and drug abuse, interpersonal conflict, overdependenceon others, destructive and threatening behavior, the manager'sfeelings and reactions to such problems, current views of theCivil Service Commission and the courts with reference to agencyactions in connection with problem employees, and communityresources.

Who May Attend

Federal, State and local government employees who are super-visors or managers, GS-9 and above (or equivalent). Others willbe admitted as space permits.

lime To Make Nominations



211

MEDICAL ASPECTS OF ALCOHOLISM


A training coarse to be held twice a year at the Civil ServiceCommission training facilities, Washington, D.C.

Description

Medical authorities in the alcoholism field describe current diag-nostic and treatment techniques for identifying, confronting, andmotivating alcoholic employees. The relationship between medicalunits and agency management is also discussed.

Who May Attend

Course is directed to occupational health physicians and nursesin Federal, State and local goverments.




PRE-RETIREMENT PLANNING INSTITUTE FORAGENCY ADVISORS



Description

Provides agency retirement advisors with knowledges and tech-niques which will serve as a basis for developing and conductingin-house preretirement planning programs, and for strengtheningexisting programs. Covers: objectives of preretirement planning,content of a comprehensive preretirement planning program, de-signs, conduct, and evaluation of preretirement planning pro-grams, and techniques of retirement counseling.

212

W8:0 may Attend

Federal, State and local government personnel who are or will beresponsible for developing in-house preretirement planning pro-grams or for counseling individual retirement eligibles.

lime To Make Nominations



SEMINARS IN ALCOHOLISM AND DRUG ABUSEPROGRAMMING


A training course held annually consisting of ten half-daysessions at the Civil Service Commission training facilties, Wash-ington, D.C.

Description

Guest speakers explore aspects of alcoholism and drug aboeprogramming of general interest. Presentations are followed bydiscussion with the speaker. Time is usually made available fordiscussion on common areas of concern. New films may also bepreviewed. Previous topics have included: "Supervisory Vacilla-tion and How to Overcome It," with Dr. Harrison Trice; and"Empathy and the Art of Counseling," with Dr. David A. Stewart.

Who May Attend

Persons serving as alcoholisui program administrators, coordina-tors, and medical and counseling personnel at all levels. Stateand local government employees are also eligible to attend.




213

f

Equal Employment Opportunity

ADVANCED EQUAL EMPLOYMENT OPPORTUNITYCOUNSELING


A three-da course to be given four times a year at the CivilService Commission training facilities, Washington, D.C.

Description

This workshop is designed to aid EEO counselor's in resolvingcomplaints of discrimination on an informal basis. The courseoffers realistic suggestions for coping with counseling problemsfaced by participants. At the end of the course, participantsshould be able to:

apply effective communication techniques

practice sound counseling methods

update their knowledge of the discrimination complaintprocess

recognize the effects of discrimination

define and analyze EEO problems

Who May Attend

Federal, State and local government employees who are presentlyserving as EEO Counselors and have completed the basic EEOCounseling course given by the Civil Service Commission or theiragency.




Other Information

Those designated to serve as EEO officers, investigators, or ap-peals examiners, or who function primarily as managers andsupervisors, should regioPr in the appropriate Civil ServiceCommission or agency courses dealing with these activities.

214

EQUAL EMPLOYNIENT OPPORTUNITYCOUNSELING


A 3-day courbe to he held 10 times a year at the Civil ServiceCommi..* training facilities, Washington, D.C.

Description and Objectives

This course is designed to prepare EEO Counselors to informallyresolve complaints of discrimination. The principal focus of thecourse is on techniques of counseling; taught through lecture androle-play sessions which simulate actual complaint situations.Specifically, at the end of the course students will be able to:

explain the discrimination complaint processdescribe their role as EEO Counselors

and will have the beginning skills necessary for them to:conduct interviews

gather information pertinent to the complaint

informally resolve the complaint

Who May :attend

Any Federal, State or local government employee who has beendesignated as an EEO Counselor.


Nominations can be made at any time to source F. See Pagevi. Contact your Training Office for course announcementand/or Quarterly Calendar which provides course dates, cost, andlocation of training course.


Other Information

This program is not designed for Investigators of discriminationcomplaints.

215

EQUAL EMPLOYMENT OPPORTUNITY:PROGRAM PLANNING AND EXECUTION


A 3-tiny course to be lawn twice u eur at the Chit Service Com-mis' tr g fueilitieN Wm-Moven, D.C.

Description

Designed to help agencies make equality of employment oppor-tunity a reality, this workshop offers concrete suggestions for thedesign and implementation of an effective EEO program. At theend of the course, participants should be able to :

understand the Federal Personnel System and its flexibili-ties

know how to design and administer an affirmative actionplan

know how the discrimination complaint process works

develop solutions for their own EEO problems using newideas, methods, and resources

Who May Attend

This program is intended for newly-appointed EEO Officers andDirectors of EEO programs. State and local government em-ployees in equivalent positions are also eligible to attend.




Other Information

Those designated as EEO counselors, investigators, and appealsexaminers, or who function primarily as managers or supervisors,should register in the appropriate Civil Service Commission orother agency courses dealing with these ty. tivities.

INVESTIGATION OF COMPLAINTS OFDISCRIMINATION

Chit Service Commission

A 4-day mune to be held four timer a year at the Civil ServiceCon llll tr t. fucilitier. WuNhington, D.C.

Description

This program is designed to provide discrimination complaintinvestigators with the beginning skills necessary for them toconduct a complete and impartial investigation.Beginning with a discussion of the EEO complaint regulations,the course follows the investigative steps from initial receipt ofthe complaint to writing the report.

At the end of the course, the students will have the beginningskills necessary to:

interpret statistics to determine the climate in which thealleged discrimination has taken place

gather pertinent record information

conduct an interview

take testimony in affidavit form

write the report

Who May Attend

Federal, State and local government employees who have beendesignated as discrimination complaint investigators.




Other Information

This course is not designed for EEO Counselors.

....qed217

THE MANAGER'S ROLE IN EQUAL EMPLOYMENTOPPORTUNITY


A 3-day course to be held four times a year at the Civil ServiceCommission training facilities, Washington, D.C.

Description

Developed to pinpoint the EEO responsibilities of Federal man-agers, this program will provide concrete ways for managers todevelop and implement their personal EEO action plans. Spe-cifically, at the end of the course, students will be able to:

identify the nature of prejudice and its effect both on andoff the job

evaluate their own attitudes toward equal employmentopportunity

recognize and practice sound EEO techniques

develop their personal EEO affirmative action plan

analyze the effectiveness of their plans after they haveimplemented them

Who May Attend

Federal, State and local government employees serving as man-agers, GS-12 and above (or equivalent).




218

PERSONNEL MANAGEMENT FOR EEOSPECIALISTS


A 3-day course to be held twice a year at the Civil Service Com-mission training facilities, Washington, D.C.

Description

This seminar is designed to provide EEO specialists with theknowledge of the Federal Personnel System whi..1 is essentialfor the proper performance of their duties and responsibilities.Attention will focus on:

Recruitment

Examining

Certification

Selection

Orientation

Position classification

Training

Promotion plans and Upward Mobility

EEO Complaint Procedures

Disciplinary Action

Who 3/ay Attend

Federal, State and local government employees who are serving asDirectors of EEO programs, EEO Officers, EEO Counselors, EEOInvestigators, Federal Women's Program Coordinators, and anyother EEO specialists.




Other Information

This course is not designed for personnel specialists.

2190

General Personnel Management

IDEAS AND AUTHORS: PERSONNELMANAGEMENT


Three afternoon sessions held once a month for 3 months. Thiscourse is held annually at the Civil Service Commission trainingfacilities, Washington, D.C.

Description

Affords Federal personnel specialists a chance to explore sig-nificant current publications through direct discussion of theauthor's ideas in addition to systematic examination of the booksthemselves. At each session, an outstanding writer will discusshis book, and an expert guest critic will present his reactions andcommentary; after which participants will have an opportunityfor discussion and questions. Books are furnished well in advanceof the sessions at which they are to be discussed.

Who Nay Attend

This course is intended primarily for persons occupying positionsin any personnel management specialty. Individuals from otheroccupational series will also be admitted to the extent that spacepermits. State and local employees are also eligible to attend.


Nominations can be made to source F. See page vi. Contactyour Training Office for course announcement and/or QuarterlyCalendar which provides course dates, cost, and location of train-ing course.See nomination procedures on page v.

INTRODUCTION TO PERSONNEL MANAGEMENT


A 5-day course to be held 3 times a year at the Civil ServiceCommission training facilities, Washington, D.C.

Description

Defines and discusses the several personnel management special-ties and their interrelationships, and emphasizes their relation-

220

v.)

ships with overall personnel management and total management;identifies the special competences required for success in person-nel management; discusses current trends and developments inpersonnel management.

Who May .Ittend

Career employees, usually grades GS-5 through 9, who are be-ginning or have been selected for careers in personnel manage-ment. Management interns or trainees in other fields are alsoeligible as space permits. State and local employees with equiva-lent positions will also be eligible.

How To Wake Nominations



PERSONNEL MANAGEMENT EVALUATIONTECHNIQUES

Ciail Service Commission

A 5-day course to be held annually at the Civil Service Com-mission training facilities, Washington, D.C.

Description

This course is designed to provide basic training in the techniquesand procedures of personnel management evaluation. Participantswill be able to: (1) understand the primary considerations inplanning, scheduling, and organizing evaluations; (2) employbasic information collecting techniques; (3) understand the fun-damental elements required for effective presentations of evalua-tion findings.

Who May Attend

Participation is open to Federal, State and local governmentemployees who will be involved in the conduct of personnelmanagement evaluations, and who have a basic understanding ofpersonnel policies and practices. Program material will be pre-sented on the assumption that participants are sufficiently knowl-

221

AO/ ms,1UPP

edgeable about these policies and practices to make qualitativejudgments concerning an agency's management of its humanresources.




PERSONNEL MANAGEMENT FOR PERSONNELASSISTANTS


A 3-day course to be given four times a year at the Civil ServiceCommission training facilities. Nl'ashington, D.C.

Description

Designed to give participants increased knowledge about theFederal Personnel System ; a broader perspective and deeper un-derstanding of the following functional areas of personnel : (1)staffing and placement, (2) position classification, (3) employee-management relations, (4) employee development; and (5)increased knowledge of behavioral science concepts and applica-tion to personnel.

Who May Attend

Employees (GS-4 through 8) who have clerical and/or technicalsupport or assistance responsibilities in any of the personnelfunctional areas. These employees will normally be in the GS-203occupation series. State and local employees in equivalent posi-tions are also eligible to attend.




222

PERSONNEL 'MANAGEMENT FOR PERSONNELSPECIALISTS

Cis it Service Commission

This course hill be scheduled user 2 separate weeks, held 1month apart, and totaling 7 full-day sessions in all. It is heldtwice a year at the Civil Service Commission training facilities,Washington, D.C.

Description

Among the subject matter topics to be covered are:Management and Organization

Human Behavior

Human Resource Development

Personnel Assessment

Performance Standards and Evaluation

Labor Relations

Employee Relations and Services

Personnel Management Evaluation

Who May Attend

Personnel specialists, GS-9 through 13; specially designed forthose %%hose previous experience or training has not afforded abroad view of the personnel function. State and local employeesof equivalent positions are also eligible.




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FERSONNEL MANAGEMENT FOR SUPERVISORS


A 3-day course to be given four times a year at the Civil ServiceCommission training facilities, Washington, D.C.

Description

Covers knowledges the first-line supervisor should have concern-ing personnel processes and principles for effective performanceof his job, including the supervisor's role in the selection, orienta-tion, and development of employees; maintaining morale andproductivity ; performance evaluation; discipline and adverse ac-tions; and relations with the operating personnel office.

Who ',lay Attend

First-line supervisors 05-5 through 12, (or equivalent). Stateand local employees in equivalent positions are also eligible toattend.




PSYCHOLOGY AND THE MANAGEMENT OFHUMAN RESOURCES


A 3-day course held twice a year at the Civil Service Commissiontraining facilities, Washington, D.C.

Description

Explores problems of human behavior in the organization in thelight of psychological research findings, with specific applicabilityto: institutional requirements (selection, development, and coun-seling of employees) ; individual characteristics (personnel andorganizational psychology and human motivation) ; and groupinfluences (communication and employee-management relations).

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141/...i

Who May Attend

Middle-level staff and supervisory employees, as well as personnelspecialists, who need to know more about the science of humanbehavior. This course is not intended for people who have hadintensive courses in personnel psychology or industrial psy-chology. State and local employees in equivalent positions arealso eligible.




Position Management

ADVANCED POSITION CLASSIFICATION


A 3 -Jay course to be held teice a year at the Civil ServiceCommission training facilities, Washington, D.C.

Description

Emphasizes classification program planning and execution as anintegral part :.sf total personnel management; stresses the role ofclassification in solving management problems and the responsi-bilities of the classification staff in related programs such asposition management and job redesign; provides informationabout new classification concepts and techniques, and evaluationof the classification program.

Who May Attend

Personnel specialists, GS-9 through 13 (or the equivalent) whohave performed journeyman classification work for at least oneyear. State and local government employees in equivalent posi-tions are also eligible to attend.

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JOB DESIGN AND RESTRUCTURING



Description

Presents a "how-to-do-it" approach to job development throughoccupational and job analysis, job design, and job restructuringto effect goof position management and to provide additionalopportunities for : (a) entry employment, (b) advancementwithin occupations, and (c) "bridges to higher-grade ladders."

Who May Attend

Federal, State and local government employees serving as per-sonnel and management analysis specialists, line supervisors andmanagers, and other staff specialists who have significant respon-sibilities in position management and job development and whohave well-rounded backgrounds in their own fields.




226

ORGANIZATION THEORY



Description

Explores traditional and current organization theory in the lightof behavioral studies of employee needs and motivations; dis-cusses divergent views of human motivation, practical organiza-tion considerations, effective leadership patterns, productivity,and achievement of program goals.

Who May Attend

Federal, State and local employees serving as personnel officers,supervisors, and managers, GS-11 through 15 (or the equivalent).




POSITION CLASSIFICATION AND THEMANAGEMENT PROCESS


A 5-day course held six times a year at the Civil Service Com-mission training facilities, Washington, D.C.

Description

Stresses the role of classification in total personnel management.Provides information and practice applications necessary to de-velop basic skills in fact finding, analysis, and evaluation ofpositions through workshop and workbook activities.

Who May Attend

Federal, State and local government employees serving in per-sonnel specialist positions, GS-5 through 9 (or the equivalent).

skr

227




POSITION CLASSIFICATION FOR MANAGERSAND SUPERVISORS



Description

Explains the values of sound position classification in achievingoverall program goals; outlines the responsibilities of supervisorsand managers in the classification process, in relation to theclassification staff' and to their own subordinates; discusses meansof achieving closer cooperation between supervisors and man-agers and the classification staff.

Who May Attend

Federal, State and local government employees having line super-visory or managerial responsibilities.




228

POSITION MANAGEMENT



Description

Establishes a systematic approach to position managementthrough study of the organization, groupings, and assignment ofduties in accordance with effective procedures and technology;affords practice in the solution of problems of design of work,alternative organizational structures, motivation, utilization, andcontrol systems; emphasizes the team approach (involvement ofspecialists in budgeting, classification, management analysis, etc.).

Who May Attend

Personnel, budget, and management analysis specialists, and linemanagers, who have significant responsibilities in position man-agement and who have well-rounded backgrounds in their ownfields. State and local government employees in equivalent posi-tions are also eligible to attend.




Staffing

ADVANCED STAFFING AND PLACEMENT


A 3-day course to be held twice a year at the Civil Service Com-mission training facilities, Washington, D.C.

Description

Reviews the subject areas comprising the staffing function, withemphasis on current policies and concerns and on the contribu-tions of the behavioral sciences to the assessment of human

229.9 '71

abilities; emphasizes career staffing concepts and the responsibili-ties of staffing specialists in the achievement of the agency'smission ; discusses evaluation of the staffing program.

Who May Attend

Personnel specialists, GS-9 through 13 (or the equivalent), whohave had training or experience in the staffing function. Stateand local government employees in equivalent positions are alsoeligible to attend.




BASIC STAFFING AND PLACEMENT


A 5-day course to he held five times a year at the Civil ServiceCommission training facilitiem, Washington, D.C.

Description

Provides an overview and basic knowledge of Federal staffing andplacement policies and practices, including recruitment, place-ment, examining, appointment, internal staffing, promotion, place-ment follow-up, and program evaluation.

Who May Attend

Staffing specialists, GS-5 through 9 (or the equivalent), andother personnel specialists as space permits. State and localgovernment employees in equivalent positions are also eligible toattend.


Nominations can be made at any time to source F. See pagevi. Contact your Training Office for course announcement

230.91 "?



MANPOWER PLANNING AND REQUIREMENTS


A 3.day course to be held annually at the Civil Service Com-mission training facilities, Washington, D.C.

Description

Examines traditional, current, and emerging theories and prac-tices related to manpower planning. Explores problems involvedin establishing and implementing a manpower planning program.Discusses order of priorities in planning, anticipating the prob-lems which can be expected at each stage of the process andintegrating the findings into a comprehensive plan.

Who May Attend

Staff specialists involved in aspects of manpower planning, per-sonnel officers and specialists, and line managers in grades GS -11and above. State and local government employees in equivalentpositions are also eligible to attend.




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.c) LZA. , .. .KJ

PERSONNEL ASSESSMENT AND SELECTION



Description

Reviews the basic concepts in the assessment of human abilities;stresses the uses, advantages, and limitations of the several typesof personnel measurement and appraisal devices, e.g., supervisoryappraisals, tests, vouchers, interviews, etc.; examines job analysistechniques including the job element approach, and rankingscheme techniques involving combining and weighting measure-ment results.

Who May Attend

Personnel Staffing Specialists GS-5 through 12 (or the equiva-lent), and other personnel specialists whose responsibilitiesinclude staffing. State and local government employees in equiva-lent positions are also eligible to attend.

Hots To Hake Nominations



PERSONNEL INTERVIEWING AND COUNSELING:A BASIC COURSE


A 4-day course held three times a year at the Civil Service Com-mission training facilities, Washington, D.C.

Description

Provides a basic knowledge of the concepts and techniques usedin the three principal categories of interviewing methodstheemployment interview, the employee counseling interview, andthe career counseling interview (separate segments will be de-voted to interviewing and counseling the underutilized and dis-

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advantaged). Participants, when in practice workshop sessions,will be assigned according to their indicated specialty.

Who May .4 fiend

Employees in any professional personnel specialty grades 5-11(or the equivalent), with significant interviewing, employeecounseling, or career counseling responsibilities. Staff specialistsand supervisors from other occupational series will be admittedas space permits. State and local government employees in equiva-lent positions are also eligible to attend.

how To Make Nominations



PERSONNEL STAFFING ASSISTANT FUNCTION


A 3-day course held six times a year at the Civil Service Com-mission training facilities, Washington, D.C.

Description

Provides knowledge for clerical and technical support personnelin the use of the Federal Personnel Manual and qualificationstandards; increases understanding of specific rules, regulations,and procedures concerned with recruitment, examination, selec-tion, and placement; and examines various employment inter-viewing techniques.

Who May Attend

Employees, GS-4 through GS-6 (or the equivalent), who haveclerical and/or technical support or assistant responsibility in thepersonnel staffing function. State and local government employeesin equivalent positions are also eligible to attend.

233




TRAINING INSTITUTE FOR RECRUITERS



Description

Stresses recruiting methods and techniques, with emphasis onrecruitment at colleges and universities. Covers the recruitingroles of the Commission, agencies, and Federal recruiters; au-thorities for recruiting and flexibilities under the merit system;determining long and short term manpower requirements; andtechniques of interviewing, combined with practice interviewsessions.

Who May Attend

This course is designed primarily for new Federal, State andlocal government recruiters who plan to devote either part-timeor full-time to recruitment activities.




234-1,Ch"-i

A WORKSHOP IN THE JOB ELEMENT EXAMININGMETHOD


A 3-day course to be held annually at the Civil Service Com-mission training facilities, Washington, D.C.

Description

Designed to give participants the following fundamentals of thejob element method : historical background, terminology, generalpolicy and philosophy of the method, methodology, techniques,and procedures, principles, IAB responsibilities in job elementexamining. Also, skill in the following: methods of studying jobs,identification of elements development of crediting plans, use ofcrediting plans in rating candidates, use of job element examin-ing for in-service placement.

Who May Attend

Federal, State and local government employees who have or willhave responsibility for the job element system in their agency.


Nominations can be made to source F. See page vi. Contactyour Training Office for course announcement and/or QuarterlyCalendar which provides course dates, cost, and location of train-ing course.See nomination procedures on page v.

Upward Mobility

UPWARD MOBILITY WORKSHOP

Civil Service CommissionA 4day course held twice a year at the Civil Service Commissiontraining facilities, Washington, D.C.

Description

This course is designed to provide practical suggestions for settingup upward mobility programs in public agencies. Existing pro-grams will be analyzed and participants will have an opportunityto learn from the successes (and failures) of others. Among the

235.0-

specific program components analyzed will be the selection ofemployees for training and development, job restructuring, train-ing, career counseling, and resources available to agencies.

Who May Attend

Participation is open to Federal, State and local governmentemployees who will be involved in planning for and implementingan upward mobility program. Ideally, agencies should send a teamconsisting of all personnel who will play a key role in the upwardmobility program including such personnel as an EEO specialist,personnel specialist, training specialist, and any others who aredeeply involved in the planning and implementation process.




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OTHER SPECIALIZED COURSES

PageDefensive Driving Techniques 238Editorial Planning for Printing Production 239Forensic Chemists Seminar 240Introduction to the Marine Environment _ 2.11

Currents 2.12Field Exercise 2.12Instrumentation for the Marine Environment 242Laboratory Instruments 242Marine Ecology 242Marine Geology & Geotectonics _ 242NODC, NOIC Briefings 242Ocean and Eustarine Tidal Action 2.12Ocean Waves and Coastal Effects _

Physical Processes and Interactions in Sea Water 242Statistics: A Tool for Marine Investigation 2.12Underwater Sound 242

Law Enforcement Training School 243Police Training School 243Seminar for the Community Development

SpecialistFederalStateLocal 245Transportation 2.10

Carrier SelectionFreight Classification 2.10Freight Loss and Damage Claims 247Freight Rates and Tariffs 241Government Bills of Lading and Common Shipping Faults - 249Modern Traffic Techniques 250Ocean Transportation 251Preparing and Processing the

Government Transportation Request 252Shipping Household Goods 253Transportation Assistance to Procurement Officers 25.1Urban Transportation Planning 255

Workshop for College Administrators 250

237

DEFENSIVE DRIVING TECHNIQUES


A 1 -day (8 hour) course offered intermittently at various loca-tions throughout the U.S.

Description

This 8-hour course is designed to emphasize the principle thatall accidents are caused, and that the drivers' way of thinking isan important factor in producing accidents. Correct decisions indriving, braking techniques, stopping distances, together withreaction time elements, and the driver's attitude, will be covered.

Who May Attend

Any Federal, State, City, or County operator of Government-owned or leased vehicles.


Nominations should be submitted to the appropriate GSA region(See list below under Other Information) using optional form37Nomination for Interagency Training. Nominations shouldbe submitted at least 10 days prior to beginning date of course.

Other Information

Courses will be offered nation-wide including Alaska, Hawaii,Puerto Rico, and Virgin Islands. Specific dates and locations willbe announced by GSA regional offices.

GSA Regional Offices

Region: States covered:

1 and 2.Post Office Square, Connecticut, Maine, Massa-Boston, Ma. 02109, Phone: chusetts, New Hampshire,(617) 223-2536. New Jersey, New York,

Puerto Rico, Rhode Island,Vermont, and Virgin Is-lands.

3.-7th and D Streets S.W., Delaware, District of Co-Washington, D.C. 20407, lumbia, Maryland, Pennsyl-Phone: (202) 962-2178. vania, Virginia, and West

Virginia.

238

Region:

4.-1776 Peachtree StreetN.W., Atlanta, Ga. 30309,Phone: (404) 526-5542.

5.-219 S. Dearborn Street,Chicago, Illinois 60604.

6.-1500 E. BannisterRoad, Kansas City, Missouri64131, Phone: (816) 361-7551.

7.-819 Taylor Street, FortWorth, Texas 76102, Phone :(817) 334-2381.

8.Building 41, DenverFederal Center, Denver,Colorado 80225.

9.-49-4th Street, SanFrancisco, Ca. 94103,Phone : (415) 556-1458.

10.GSA Center, Auburn,Washington 98002, Phone :(206) 833-5423.

States covered:

Alabama, Florida, Ken-tucky, Mississippi, NorthCarolina, South Carolina,and Tennessee.

Illinois, Indiana, Michigan,Minnesota, Ohio, and Wis-consin.

Iowa, Kansas, Missouri, andNebraska.

Arkansas, Louisiana, Okla-homa, New Mexico, andTexas.

Colorado, Montana, NorthDakota, South Dakota,Utah, and Wyoming.

Arizona, California, Ha-waii, and Nevada.

Alaska, Idaho, Oregon, andWashington.

EDITORIAL PLANNING FOR PRINTINGPRODUCTION

Government Printing Office

Two 8-day programs to be held twice a year in the fall andspring, at the Government Printing Office, 832 North CapitolStreet (at H), NW., Washington, D.C.

Description

Lectures covering planning, copy preparation, scheduling, printingprocesses, type use, selection and use of art and photographs,electronic photocomposition, printing procurement procedures,and sale distribution of government publications. A guided tourof the typesetting and the printing production divisions of thePrinting Office is included.

239

Who May Attend

Federal writers and editors, or administrators associated withthese fields, and those who prepare specifications for use in re-quisitioning printing from the Government Printing Office, orwho are required to work with the Government Printing Officeas department or agency procurement officers.


A letter or Civil Service Optional Form 37 should be submittedby authorized agency representatives to the Superintendent ofTypography and Design, Room C-829, 'U.S. Government PrintingOffice, Washington, D.C. 20401, by September 29, 1972, and March2, 1973, respectively. Applications should include the followinginformation: Nominee's name, position title and brief descriptionof duties, grade level, and department or bureau ; and the tele-phone number of the person to be notified of acceptance. Thisnotice will be given approximately one week prior to the start ofeach program. Nominees will be accepted in the order in whichthey are received.

Other information

No cost to agencies. It is expected that those registering willparticipate in all eight sessions. Limited classroom capacity willrestrict each of the two attending groups to 65 persons. Furtherinformation may be obtained by calling 541-3339, or code 149extension 339.

FORENSIC CHEMISTS SEMINAR

Bureau of Narcotics and Dangerous Drugs, Departmentof Justice

Schedule to be issued in September, 1972.

Description

This course is designed to increase the chemist's knowledge ofthe drug abuse problem and to aid him in the analysis of stim-ulant, depressant, narcotic, and hallucinogenic drugs and in thepresentation of testimony. The program includes classroom in-struction in pharmacology, chromatography, and other methodsof analysis. A one day session of the 5 day program is conductedat the Bureau of Narcotics and Dangerous Drugs' Special Testing

240

and Research Laboratory where participants are afforded theopportunity to utilize the various instruments and techniques.

Who May Attend

Nominees will be selected from State, Municipal, and Federallaboratories who conduct analysis of drug evidence in criminalcases. Nominees must have a minimum of a B.S. degree in chem-istry or science and be employed full-time as a police chemistor criminalist.


Applications can be obtained by contacting: Assistant Directorfor Training, National Training Institute, Bureau of Narcoticsand Dangerous Drugs, 1405 "I" Street, N.W., Washington, D.C.20537. This seminar is conducted at the National Training In-stitute in Washington, D.C.

Other Information

Cost of the training is free, however, all subsistence and relatedtravel expenses must be borne by the candidate, his department,or sponsor. For further information call (202) 382-4551.

INTRODUCTION TO THE MARINE ENVIRONMENT

U.S. Naval Oceanographic Office (NAVOCEANO)Suitland, Md.

This program will be conducted from February 12April 24,1973. The program may be !alien in its entirety or by topicaccording to individual iniereds. Sessions will be held at theU. S. Naval Oceanographic Office, Suit land, Md.

Description

This program is an outgrowth of courses originally intended forinternational audiences. It is based on the premise that the oceansare linked with and respond to most of man's modification of hisenvironment. A proper understanding of the impact of thesechanges on the marine environment depends first on knowing thenormal mechanisms and ecological relationships that exist. Topicsin the course concerned with conservation factors, pollution, itseffects and the possibilities of abatement are related to oceano-graphy. Topics are detailed under "Other Information".

241

e) Q Arb.4.0

Who May Attend

Participation is open to civilian and military personnel in theFederal government, and to state and city employees, includingschool teachers. There are no grade level restrictions, but nomi-nees should hold positions where an understanding of the topicsselected will enhance their work performance.


Nominations should be submitted to the Career DevelopmentDivision, U.S. Naval Oceanographic Office, Washington, D.C.20390. A brief description of the employee's duties should beincluded in the nomination, which may be made by OptionalForm 37 (Nomination for Interagency Training) or by letter.

Other Information

Costs of the individual topics vary. Agencies will be billed for allaccepted nominees unless formal cancellations are received atleast 2 full weeks prior to the course beginning date. Substitu-tions of eligible participants may be made up to the beginning ofthe program.

Two different topics are taught each day. Each .topic is given onconsecutive days except when statistics is offered. Due to the timeneeded for reduction of data, statistics is given on alternate days.

Topics

CurrentsInstrumentation for the Marine

EnvironmentMarine EcologyMarine Geology and GeotectonicsOcean and Eustarine Tidal Ac-

tion

Ocean Waves and Coastal Effects

Physical Processes and Interac-tions in Sea Water

Statistics: A Tool for MarineInvestigation

Underwater Sound

Agencies may obtain further information from Career Develop-ment Division, U.S. Naval Oceanographic Office, Washington,D.C. 20390. Phone: (202) 763-1440 or code 174-31440.

242

LAW ENFORCEMENT TRAINING SCHOOL


Schedule to be iNsued in September, 1972.

Description

The 2-Week Law Enforcement Training School is designed toequip the officer with knowledge of the most advanced techniquesinvolved in the enforcement of the narcotic and dangerous druglaws. The school provides the officer with a basic knowledge ofdrug identification, informant development, initiation of drugcases, surveillance activity, as well as other enforcement coursesgermane to a drug investigator's duties.

Who May Attend

All full-time law enforcement officers are eligible for enrollmentin this school.


Applications can be obtained by contacting: Assistant Directorfor Training, National Training Institute, Bureau of Narcoticsand Dangerous Drugs, 1405 "I" Street, N.W., Washington, D.C.20537. This course is conducted at the National Training Instituteas well as numerous locations throughout the United States.

Other Information

Cost of the training is free, however, all subsistence and relatedtravel expenses must be borne by the candidate, his department,or sponsor. For further information call (202) 382-4551.

POLICE TILUNING SCHOOL


October 10 to December 15, 1972, January 15 to March 23.1973 and April 9 to June 15, 1973.

Description

The ten-week Police Training School provides the candidate withan intensive period of training relating to narcotic and dangerous

243

drug law enforcement. The purpose of this school is to providethe police officer with the needed expertise in all areas of narcoticand dangerous drug law enforcement to enable him to provideleadership in his community's overall effort to combat drug abuse.The school equips the officer with the ability to conduct in-depthnarcotic and dangerous drug investigations, as well as supervisoryresponsibilities involved in the specialized field of law enforce-ment. Instructional contents of the school includes extensive drugidentification, pharmacology and enforcement principles, i.e., de-velopment, surveillance, evidence handling, intelligence opera-tions, organized crime arrest, search and seizure techniques, crimescene search and raid planning, as well as many other courseswhich are germane to the officers' duties. The candidate receivesinstruction in supervision and management principles, publicspeaking, courtroom procedures, social aspects of drug abuse,drug death investigation techniques, addict rehabilitation, etc.,from authorities in these fields. Legal aspects of drug investiga-tions, the creation of Metropolitan Enforcement Groups andcommunity prevention programs are emphasized. Candidatesparticipate in several field training exercises designed to affordthem opportunities to apply classroom instruction to "actual"investigations. The course also includes extensive physical de-velopment and firearms training.

Who May Attend

Enrollment in the ten-week Police Training School is availableto all full-time police officers specializing in drug enforcement.


Applications can be obtained by contacting: Assistant Directorfor Training, National Training Institute, Bureau of Narcoticsand Dangerous Drugs, 1405 "I" Street, N.W., Washington, D.C.20537. This school is conducted at the National Training Institute,Washington, D. C.

Other Information

Cost for the training is free, however, all subsistence and related. travel expenses must be borne by the candidate, his department,

or sponsor. For further information call (202) 382-4551.

244

SEMINAR FOR THE COMMUNITY DEVELOPMENTSPECIALISTFEDERALSTATELOCAL

Department of [lousing and Urban Development

A 2-week seminar to be offered once each quarter beginningOctober 1972 at the Department of lloar.ing and Urban De-velopment, 451 7th Street, SW, Washington, D.C. 20410.

Description

This course is designed to bring together specialists working invarious aspects of community development. Through a variety ofeducational techniques, in which the participants play key roles,it stresses that a cooperative and interdisciplinary approach willlead to more effective decision making in the community develop-ment process. The seminar also introduces concepts which willbetter enable participants to understand the community develop-ment process in a total framework.

Who May Attend

This program is designed primarily for and open to those govern-ment specialists and public administrators on the Federal, Stateand local levels who are involved in the community developmentprocess, GS-13 through GS-15, or equivalent. Participant spe-cialists should be from occupational areas such as: architecture,engineering, education, community and intergroup relations, ruralhousing, manpower training, highway and urban transportation,housing and welfare.


Nominations made by Federal agencies should be submittedthrough authorized agency representatives to the Department ofHousing and Urban Development, Office of Personnel, Attn:Director, Training Division, 451 7th Street, S.W., Room 2152,Washington, D.C, 20410, using Optional Form 37 for this pur-pose. Nominations from state and local agencies may be madeby writing the Department of Housing and Urban Development(see complete address above).

Other Information

Specific dates, locations and cost will be announced at the be-ginning of the fiscal year, further information may be obtainedby calling area code 202, 755-5473 or code 137-55473.

245

Transportation

CARRIER SELECTIONFREIGHT CLASSIFICATION


A lday course scheduled periodically in Washington, D.C., andother centers of Federal population.

Description

This course is designed to assist Federal agencies in the selectionof commercial carriers for the domestic transportation of Gover-ment property by providing criteria for making judicious routingdecisions, and assisting agencies in describing Government prop-erty on transportation documents to obtain the most economicalfreight rates. Topics to be discussed are: use of classificationpublications, how to describe freight, modes of transportation,how to route Government frei,-:ht, and equitable distribution oftonnage.

Who May Attend

This course is open to any Federal employee whose full or part-time duties involve freight transportation functions. Employeesresponsible for issuing and processing Government bills of ladingare also eligible to attend.


Nominations should be submitted through agency employee de-velopment officers to the Director, Program Planning and Co-ordination Division, Transportation and Com .1 ' nications Service,General Services Administration, Washington, D.C. 20405, usingOptional form 37 (Rev.), Nomination for Interagency Training.A brief description of the nominee's duties should be included initem 11 of the OF 37.

Other Information

No cost to agencies. Specific dates and locations will be an-nounced. Agencies may obtain additional information by callingarea code 202-254-6352, or code 193, extension 46352.

246

FREIGHT LOSS AND DAMAGE CLAIMS


day course scheduled periodically in Washington, D.C., andother centers of Federal population, or offered onsite at agencyrequest.

Description

This course is designed to assist Federal agencies in the process-ing of claims against carriers for loss and damage to Governmentproperty during shipment, and in taking precautionary steps toprevent loss and damage to their shipments. The following topicsare highlighted : prevention of loss and damage; liability ofshipper and carrier; consignee's certificate of delivery ; report ofloss, damage, or shrinkage, and measure of loss and damage; andstep-by-step claims procedures.

Who May Attend

This course is open to all Federal employees responsible for thehandling and processing of loss and damage claims. It is also opento employees concerned with the shipping and receiving of Gov-ernment property in safe condition.


Nominations should be submitted through agency employeedevelopment officers to the Director, Program Planning and Co-ordination Division, Transportation and Communications Service,General Services Administration, Washington, D.C. 20405, usingOptional form 37 (Rev.), Nomination for Interagency Training.A brief description of the nominee's duties should be includedin item 11 of the OF 37.

Other Information

No cost to agencies. Specific dates and locations will be announced.Agencies may obtain additional information by calling area code202, 254-6352, or code 193, extension 46352.

247

/44%..ofis

FREIGHT RATES AND TARIFFS


A 1-day course scheduled periodically in Washington, D.C., andother centers of Federal population.

Description

This course is designed to broaden the transportation and trafficmanagement capabilities of Federal agencies by: exploring thebenefits to be derived from proper application of rates, routings,and other transportation data in carrier's tariffs; reviewing thepricing structure of the transportation carriers of the UnitedStates; and providing information and guidance regarding theavailability and use of GSA's tariff library facilities in obtainingmore economical transportation services. Discussion will include:freight rates, carrier tariffs; rate tenders to the Government;accessorial services, specialized services; transit arrangements;and regulatory provisions.

Who May Attend

This course is open to administrative, supervisory, and operationspersonnel whose full or part-time duties involve freight trans-portation activities.


Nominations should be submitted through agency employeedevelopment officers to the Director, Program Planning and Co-ordination Division, Transportation and Communications Service,General Services Administration, Washington, D.C. 20405, usingOptional form 37 (Rev.), Nomination for Interagency Training.A brief description of the nominee's duties should be included initem 11 of the OF 37.

Other Information

No cost to agencies. Specific dates and locations will be announced.Agencies may obtain additional information by calling area code202,254-6352, or code 193, extension 46352.

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GOVERNMENT BILLS OF LADING AND COMMONSHIPPING FAULTS


A Iday seminar scheduled periodically in Washington, D.C., andother centers of Federal population.

Description

This seminar is designed to improve the quality of shipping docu-mentation by Federal agencies, thereby eliminating many of thediscrepancies encountered by the General Accounting Office intheir post audits. Approved bill of lading procedures are discussedin detail and the most common trouble spots identified. Questionsand open discussion are encouraged. The GSA Handbook "Howto Prepare and Process U.S. Government Bills of Lading" pro-vides ready reference to the subject matter and it is suggestedthat participants bring their copies to the seminar.Time is allowed for general discussion on any topic pertainingto the movement of Government property. Participants are urgedto take part in this exchange of information and ideas. Specificquestions requiring reference to the GSA tariff library may besubmitted to the course instructor and data will be furnished inwriting from the TCS-GSA staff.

Who May Attend

This seminar is open to administrative, supervisory, and opera-tional personnel whose full or part-time duties involve freighttransportation activities. Persons responsible for issuance andprocessing of Government bills of lading should attend. The sub-jects covered will be of interest to property and supply officers,procurement agents, warehouse supervisors and shipping per-sonnel. Any other Federal employees whose duties are related tothe subject matter may also attend.


Nominations should be submitted through agency employee de-velopment officers to the Director, Program Planning and Co-ordination Division, Transportation and Communications Service,General Services Administration, Washington, D.C. 20405, usingOptional form 37 (Rev.), Nomination for Interagency Training.A brief description of the nominee's duties should be includedin item 11 of OF 37.

249!:"'

Other Information

No cost to agencies. Specific dates and locations will be announced.Agencies may obtain additional information by calling area code202, 254-6352, or code 193, extension 46352.

MODERN TRAFFIC TECHNIQUES


A 3day course scheduled as needed in Washington. D.C., andother centers of Federal population.

Description

This course is designed to broaden the transportation and trafficmanagement capabilities of Federal agencies by : integratingprocurement, supply distribution, and financial aspects into aunified transportation resource; updating agency procedures inthe transportation of Government property ; and exploring basicand advanced methods of traffic management for future as well aspresent application.

Who May Attend

Civilian agency personnel in grades GS-11 and above, or equiva-lent, having administrative or supervisory responsibility oversupply, procurement, storage, and distribution activities involvingtransportation and traffic management, are eligible to attend.


Nominations should be submitted through agency employee de-velopment officers to the Director, Program Planning and Co-ordination Division, Transportation and Communications Service,General Services Administration, Washington, D.C. 20405, usingOptional form 37 (Rev.), Nomination for Interagency Training.A brief description of the nominee's duties should be included initem 11 of the OF 37.

Other Information

No cost to agencies. Additional information may be obtained bycalling area code 202, 254-6352, or code 193, extension 46352.

250'F.11.7,5

OCEAN TRANSPORTATION


A 1-day course scheduled as needed in Washington, D.C., andother centers Of Federal population.

Description

This course is designed to increase effectiveness and economy inthe international procurement and transportation programs ofFederal agencies by presenting and discussing means of: co-ordinating procurement functions more closely with those oftransportation; promoting a broader understanding of oceantransportation procedures; investigating costs via all modes, orcombinations of modes of transportation; and providing for themost effective terms of delivery in contracts. Topics to be dis-cussed include: the materials procurement stage; the preliminaryshipping stage; transportation to port, the port activity stage;export shipments; import shipments; cross trades shipments;steamship conferences; foreign freight forwarders; and shipchartering.

Who May Attend

Administrative, supervisory, and operations personnel whoseduties involve the procurement and transportation of materialsfor delivery to overseas destinations are eligible to attend.



Other Information

No cost to agencies. Additional information may be obtained bycalling area code 202, 254-6352, or code 193, extension 46352.

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PREPARING AND PROCESSING THEGOVERNMENT TRANSPORTATION REQUEST


A 1-day seminar/workshop scheduled periodically in Washing-ton, D.C., and other renters of Federal population.

Description

This seminar/workshop has been designed to assist agency per-sonnel in the development and improvement of governmenttransportation request procedures. The course will include dis-cussions and workshop activities on the preparation and process-ing of the transportation request in passenger transportationprocurement.

Who May Attend

This course is open to agency personnel who: (1) participate intravel arrangements ; (2) desire a refresher course or an intro-duction to travel procedures; or (3) want to formulate or developbetter procedures.


Nominations should be submitted through agency developmentofficers to the Chief, Passenger and Personal Entitlements Branch(TTTC), Transportation and Communications Service, GeneralServices Administration, Washington, D.C. 20405, using OptionalForm 37, Nomination for Interagency Training. A brief descrip-tion of the nominees duties should be included in item 11 of theOF-37.

Other Information

No cost to agencies. Specific dates and locations will be announced.Agencies may obtain further information by calling area code 202,254-5246 or code 193, extension 45246.

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SHIPPING HOUSEHOLD GOODS


A 1day course scheduled periodically in Washington, D.C., andother centers of Federal population.

Description

This program is designed to assist Federal agencies in : Obtainingmore advantageous rates for shipping household goods ; providingauthoritative information about what alternatives are available,and what allowances are authorized for employees being trans-ferred; aiding employees in the selection of carriers; safeguardingemployees from unnecessary costs in shipping household goods;and providing guidance for employees in preparing for movementof household goods. Among the topics to be discussed are: the"commuted rate" system versus the use of Government bills oflading, carrier rates and services, entitlements of individuals,common problems areas, and questions and answers in GSA'spamphlet "Shipping Your Household Goods."

Who May Attend

This course is open to administrative, fiscal, and transportationpersonnel whose duties involve the movement of employees' house-hold goods.


Nominations should be submitted through agency employeedevelopment officers to the Director, Program Planning and Co-ordination Division, Transportatim, and Communications Service,General Services Administration, Washington, D.C. 20405, usingOptional form 37 (Rev.), Nomination for Interagency Training.A brief description of the nominee's duties should be included initem 11 of the OF 87.

Other Information

No cost to agencies. Scheduled dates and locations to be an-nounced. Agencies may obtain further information by callingarea code 202, 254-6352, or code 193, extension 46352.

253

TRANSPORTATION ASSISTANCE TOPROCUREMENT OFFICERS


A 1-day course scheduled periodically in Washington, D.C., andother centers of Federal population.

Description

This course is designed to assist Federal agencies in coordinatingprocurement and transportation operations through improved ap-plication of traffic management techniques at all stages of theprocurement cycle and in achieving greater economy and effective-ness in agency procurement programs where transportation is afactor.

The course emphasizes an understanding of transportation costconsiderations involved in procurement transactions and the ap-plication of traffic management techniques. Topics to be coveredare: transportability of commodities to be procured, freight clas-sification of procured items, packaging and protection specifica-tions, FOB origin vs. FOB destination, guaranteed shippingweights and cubes, carload/truckload vs. less load lots, loadingand handling at origin, consignee receiving facilities, use oftransit privileges, freight rates in bid evaluation, and overseastransactions.

Who May Attend

This course is open to civilian agency personnel, regardless ofgrade, who are concerned with the relationship between procure-ment and transportation of Government property. This includesemployees with duties in procurement involving transportationcost consideration, as well as employees in traffic managementrelated to procurement.



25

Other Information

No cost to agencies. Specific dates and locations will be announced.Agencies may obtain further information by calling area code 202,254-6352, or code 193, extension 46352.

URBAN TRANSPORTATION PLANNING

Department of Transportation

A 2-week course offered three times a year.

Description

The course is designed to impart a working knowledge of selectedurban travel forecasting techniques and procedures. These tech-niques and procedures are presented through a series of lecturesand workshop sessions set in a framework of the urban trans-portation planning process. Included in the presentation are suchitems as traffic assignment, travel forecasting (including masstransit), trip generation, trip distribution and network evaluation(with strong emphasis on social and physical environment) aswell as an introduction to economic, population and land useanalyses.

Who May Attend

Persons who are closely connected with transportation planning.


Nominations are to be submitted to the Associate Administratorfor Planning, Federal Highway Administration, Department ofTransportation, 400 7th Street SW., Washington, D.C. 20590.Nominations may be made by phone: (202) 426-0585, or code118-60585.

Other Information

There is no cost for the course. All necessary instructional ma-terials are provided.

2551L"..'fk7.AAi.5

WORKSHOP FOR COLLEGE ADMINISTRATORS


Schedule to be issued in September 1972

Description

This 3-day program includes lectures and discussions on Federallaw dealing with narcotics and dangerous drugs, drug identifica-tion, drug pharacology, social and psychological aspects of drugabuse, drug abuse prevention, drug research programs, currenttrends in abuse of drugs on campus, as well as other presentationswhich are instrumental in developing the participants' knowledgeof the drug abuse problem.

Who May Attend

University and college deans, administrators, their staffs, andother college professionals are eligible for enrollment.


Applications can be obtained by contacting: Assistant Directorfor Training, National Training Institute, Bureau of Narcoticsand Dangerous Drugs, 1405 "I" Street, N.W., Washington, D.C.20537.

Other Information

This course is offered free of charge, however, all subsistenceallowances must be covered by the sponsoring college or uni-versity. For further information call (202) 382-4551.


Applications can be obtained by contacting: Assistant Directorfor Training, National Training Institute, Bureau of Narcoticsand Dangerous Drugs, 1405 "I" Street, N.W., Washington, D.C.20537. This school is conducted at the National Training Institute,Washington, D. C.

Other Information

Cost for the training is free, however, all subsistence and relatedtravel expenses must be borne by the candidate, his department,or sponsor.

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tv..961-


ACTION

These courses are designed primarily for employees of ACTION.However, applicants from other agencies will be accepted on aspace-available basis. For information about these courses, pleasecall or write: Employee Development Specialist, Skills TrainingCenter, Development and Evaluation Branch, Division of Per-sonnel, ACTION, Room 330, Matomic Building, 1717 H StreetNW, Washington, D.C. 20525. Phone (202) 382-8741, code 128-8741.

Beginning & Intermediate Typing (Cassette tape instruction)Beginning Shorthand (Shorthand 960)Career English (Autotutor)Speed Building Shorthand

Agriculture, Agricultural Research Service

The following programs are designed primarily for USDA,Agricultural Research Service. However, applicants from otheragencies will be accepted on a space-available basis. For informa-tion about these programs, please call or write: Chief, EmployeeDevelopment and Safety Branch, Personnel Division, Plant In-dustry Station, Beltsville, Maryland, 20705; (301) 344-3176.

Civil Rights Training ProgramDefensive DrivingEffective ListeningEmployee Performance and Career Service

Evaluation WorkshopEnglish Grammar Review I and IIMotivation and ProductivityOrientation Training for Secretarial and

Clerical EmployeesSecretarial Training CourseSupervisory Development ProgramSupervisory Training Course, Phase ISupervisory Training Course, Phase II

257

"'),: 4r)

Agriculture, Animal and Plant Health inspection Service

The following programs were designed primarily for AgriculturalResearch Service employees and will be continued by the Animaland Plant Health Inspection Service. Applicants from otheragencies will be accepted on a space-available basis. For informa-tion about these programs, please call or write: Director, Execu-tive Development Staff, Animal and Plant Health InspectionService, Department of Agriculture, Federal Center Building,Hyattsville, Maryland 20782; Phone: (301) 436-8818.

ArithmeticCivil Rights Training ProgramCorrespondence ProceduresDefensive DrivingEffective ListeningEnglish GrammarEnglish Grammar Review I and IIMathematics I and IIOrientation Training for Secretarial and

Clerical EmployeesReading ProgramSecretarial Training CourseShorthandSpellingSupervisory Development ProgramSupervisory Training Course, Phase ISupervisory Training Course, Phase IITelephone TechniquesTypingVocabulary Improvement

Agriculture, Food and Nutrition Service

These programs are designed primarily for USDA, Food andNutrition Service employees. However, applicants from otheragencies will be accepted on a space-available basis. For informa-tion about these programs, please call or write: Chief, EmployeeDevelopment, Health, Safety and Awards Branch, Personnel Di-vision, Food and Nutrition Service, U.S. Department of Agricul-ture, Washington, D.C. 20250, phone: (202) 447-8072.

Better Office Skills and ServiceSupervision and Group Performance

Agriculture, Ore of the inspector General

This course is presented primarily for Office of the InspectorGeneral Employees. However, applicants from other agencies willbe accepted on a space-available basis. For information about

258

"r (.

these programs, please call or write: Training Director, Officeof the Inspector General, U.S. Department of Agriculture, Wash-ington, D.C. 20250; Phone (202) 447-5677.

Combined Orientation for Auditor and Special Agent New-Hires

Agriculture, Office of Personnel

These programs are designed primarily for U.S. Department ofAgriculture employees. However, applicants from other agencieswill be accepted on a space-available basis. For information aboutthese programs, please call or write: Employee DevelopmentOfficer, Security and Operations Staff, Office of Personnel, U.S.Department of Agriculture, Washington, D.C., 20250: (202) 447-6977.

Kepner-Tregoe Problem Solving and Decision Making (K T)Seminars in Executive Development (SED)Seminars in Middle Management (SINN)

Air Force

These programs (conducted at the U.S. Air Force Personnel De-velopment Center, Gunter Air Force Base, Alabama) are designedprimarily for Air Force employees. However, applicants fromother agencies will be accepted on a space-available basis. Forinformation on these programs, please call or write: Mr. MiltonJ. Feldman, Career Programs Division, Directorate of CivilianPersonnel, HQ USAF, Forrestal Building, Room 5B 218, Wash-ington, D.C. 20314; Phone (202) 693-5297, IDS Code 11-35297.

Advanced Placement and Employee-Management RelationsBasic Classification and Wage AdministrationBasic Placement and Employee-Management RelationsBasic Training SpecialistCivilian Personnel OfficerProgram Management

This thirty-hour course was designed primarily as a supplementto the fifty-hour Management for the Air Force Supervisor course(Management 1). However, the subject matter covered is ap-propriate for supervisors of any Federal agency in that it pro-vides the basic knowledge and techniques required to effectivelydischarge their personnel management responsibilities.

The Course is conducted at Bolling Air Force Base, Washington,D.C., by specialists of the Central Civilian Personnel Office staff.For details call or write Chief, Career Management AdvisorySection; 1100th Air Base Wing (DPCT) Bolling Air Force Base,

259

.7)r. AI0.002

Washington, D.C. 20332; telephone (202) 574-4300 or IDS code141-4300.

Management for the Air Force Supervisor (Mgt. 1, Part II)

Army, Army Computer Systems Command

These courses are designed primarily for employees of the Depart-ment of Defense. However, applicants from other agencies will beaccepted on a space-available basis. For information about thesecourses, please call or write: Chief, Technical Training andServices Division, Headquarters, U.S. Army Computer SystemsCommand, Fort Belvoir, Virginia, 22060; Phone: (202) 756-5488(Physical location : 7700 Arlington Boulevard, Falls Church,Virginia).

ANS COBOLAssembly Language CodingComputing Systems FundamentalsData Base DesignFundamentals of ProgrammingIntroduction to Disk Operating System-DOS/Job Control LanguageIntroduction to IBM System 360Introduction to Operating System-OS/Job Control LanguageIntroduction to Operations ResearchIntroduction to StatisticsIntroduction to TeleprocessingProgramming Language/1Systems Analyst Training

Army, Harry Diamond Laboratories

These courses are designed primarily for advanced degree scienceand engineering employees of the Army. However, applicantsfrom other agencies will be accepted on a space-available basis.For information about these courses, please call or write: Chief,Training and Development Branch, Civilian Personnel Office,Harry Diamond Laboratories, Washington, D.C. 20438. Phone:(202) 896-9779 or Code 188-9779.

Basic Supervisory Development (Offered semi-annually)Elements of FuzingElements of RadarFourier Series and TransfersNumerical Methods

Army, Walter Reed Army Medical Center

This course is designed primarily for Army employees. However,applicants from other agencies will be accepted on a space-avail-

260

7-`cF. (7,

able basis. For information about this program please call orwrite: Chief, Training and Development Section, Civilian Per-sonnel Branch, Walter Reed Army Medical Center, Washington,D.C. 20012. Phone: Area Code (202) 576-2193, or code 198-2193.

Retirement Planning

Commerce, Domestic and international Business

These courses are designed for Department of Commerce em-ployees. Applicants from other agencies, however, will be acceptedon a space-available basis. For information about these courses,please call or write: Chief, Employee Development Branch, Officeof Personnel, Domestic and International Business, Washington,D.C. 20203; Phone (202) 967-5075 Code 189-5075.

Pre-Retirement Planning SeminarSupervisory Practices for Secretaries

Commerce, Maritime Administration

These courses are designed primarily for employees in the Mari-time Administration. However, applicants from other agencieswill be accepted on a space-available basis. For information aboutthese programs, please call or write : Chief, Division of EmployeeDevelopment, Office of Personnel, U.S. Maritime Administration,Washington, D.C. 20235. Phone: (202) 967-2686 or code 189-2686.

Personnel Management for SupervisorsSupervision and Group Performance

Commerce, National Bureau of Standards

These programs are designed primarily for National Bureau ofStandards employees. However, applicants from other agencieswill be accepted on a space-available basis. For information aboutthese programs, please call or write: Employee Development andRelations Section, National Bureau of Standards, Washington,D.C. 20234, phone: (202) 921-3498, code 164-3498.

Basic Management Techniques I (1 week)Introduction to Supervision (1 week)Supervision and Group Performance (1 week)

Commerce, Office of Personnel

This course is designed primarily for Department of Commerceemployees. However, applicants from other agencies will be ac-cepted on a space-available basis. For information about thiscourse, please call or write : Management Training Officer, Em-

261

ployee Development Division, Office of Personnel, Department ofCommerce, Washington, D.C. 20230, Phone (202) 967-3731; Code189-3731.

Managerial Course

These courses are designed primarily for Department of Com-merce employees at Grades 7 and below, with particular emphasison Grades 5 and below. However, applicants from other agencieswill be accepted on a space-available basis. For information aboutthese programs, phase call or write: Basic Skills Training Officer,Office of Personnel, Office of the Secretary, Department of Com-merce, Washington, D.C. 20230, Phone (202) 967-3731 or Code189-3731.

Basic EnglishBeginning and Advanced Gregg ShorthandBeginning and Refresher TypingGED Training (High School Diploma)Special Remedial Courses

Commerce, Patent Office

These programs are designed primarily for Patent Office em-ployees. However, applicants from other agencies will be acceptedon a space-available basis. For information about these programs,please call or write, Employee Development Division, Office ofPersonnel, Patent Office, Washington, D.C. 20231. Phone (202)967-3432, code 167-3432.

Patent Examining Initial TrainingReading ImprovementSupervision and Group Performance

Defense, Office of Secretary

This course is designed primarily for employees of OSD eligibleor nearly eligible for optional retirement. Personnel from otheragencies may be scheduled on a space-available basis. For infor-mation about this program, please call or write: Chief, Trainingand Career Development Branch, OSD Personnel Division, Penta-gon, Washington, D.C. 20301, Phone (202) 697-6701 or code11-76701.

Pre-Retirement Seminar (1 day)

Defense, Defense Mapping Agency

These courses are designed primarily for Defense employees ofthis agency. However, applicants from other agencies will beaccepted on a space-available basis. For information about these

262

e);.C11

courses, please contact Chief, Training and Development Division,Personnel Office, Defense Mapping Agency Topographic Center,6500 Brooks Lane, Washington, D.C. 20315. Phone (202) 227-2147.

Aerial Photo InterpretationAnalytical PhotogrammetryCivil DefenseConference I.eadershipEffective SpeakingExecutive DevelopmentFirst AidHis;, School G.E.D. PreparationMedical Self-HelpMilitary CorrespondencePersonnel ManagementPlain LettersPre-Retirement PlanningRole of the SupervisorSupervisory DevelopmentTechnical CartographyValue EngineeringWork Simplification

Defense Supply Agency

These programs are designed primarily for DSA employees. How-ever, applicants from other agencies will be accepted on a space-available basis. For information about these programs, please callor write: Chief, Employee Development Branch, Civilian Person-nel Division, Defense Supply Agency, Administrative SupportCenter, Cameron Station, Alexandria, Va. Phone: (202)274-7493,Code 107-47493.

Advanced Effective ListeningBasic Management Techniques IConference LeadershipDictation for ManagersEffective ListeningIntroduction to SupervisionLabor Management Relations for SupervisorsManagement and Group PerformanceSupervisors Role in EEO

District of Columbia Government, Department of Corrections

These courses are designed primarily for personnel of the Depart-ment of Corrections. However, applicants from other departmentsand agencies of D.C. Government, and personnel of Federal, Stateand local correctional agencies may be accepted oil a space-avail-able basis. For information about these courses, please contact

263

Training Administrator, Department of Corrections, Lorton, Vir-ginia, 22079. Phone : (703) 690-1111.

Disturbance and Security TrainingIn-Service Training for Correctional OfficersPre-Service (Orientation) Training for all New EmployeesPre-Service Training for all new Correctional OfficersSeminars for Social WorkersSupervision I and IIWeapons Qualification Training

General Services Administration, Public Buildings Service

This course is designed primarily for employees of the GeneralServices Administration, Public Buildings Service. However, ap-plications from other agencies will be accepted on a space-avail-able basis. For information about this program, please call orwrite: Director, Assignment and Utilization Division, Office ofSpace Management, Public Buildings Service, General ServicesAdministration, Washington, D.C. 20405, phone : (202) 343-4276or code 183, extension 4276.

Office Excellence (Concept of Space Planning and Layout)

General Services Administration, Transportation andCommunications Service

This course is designed primarily for GSA, Transportation andCommunications Service employees. However, applicants fromother agencies will be accepted on a space-available basis. Thecourse is offered in Washington, D.C. only. For information aboutthis course, please call or write: Chief, Communications Division,Regional Transportation and Communications Service, 7th & DStreets, S.W., Washington, D.C. 20407, phone: (202) 962-7693 orcode 13-27693.

Telecommunications Operations (6 weeks)

Government Printing Office

These courses are designed primarily for Government PrintingOffice employees. However, applicants from other agencies willbe accepted on a space-available basis. For information aboutthese courses please call or write : Chief, Training and CareerDevelopment Section, U.S. Government Printing Office, Washing-ton, D.C. 20401. Phone : (202) 541-2882; Code 149-2882.

Management Development Course (GPO-2)Plain LettersSupervisory Development Course (GPO -1) (Pre-supervisory)

264

Health, Education, and Welfare, Food and Drug Administration

These programs in Radiological Health include the presentationof short courses and seminars and are open to Federal, State andlocal government employees who may use radiation or are en-gaged in radiation protection activities. No charge is made forthese courses. Trainees must provide for their own housing andtransportation. For further information write or call : Chief,Technical Training Services, Bureau of Radiological Health, Foodand Drug Administration, Department of Health, Education andWelfare, 5600 Fishers Lane, Rockville, Maryland 20852. Phone:(301) 443-2596 or code 153 Extension 32596.

Basic Radiation ProtectionRockville, Md. and Albany, N.Y.Fundamentals of Non-Ionizing Radiation ProtectionRockville, Md.Medical X-Ray ProtectionRockville, Md.

Health, Education, and Welfare, Southwest InteragencyTraining Center

These courses are limited to those Public Service Career Traineesof Federal and District of Columbia government agencies underagreements approved by the U.S. Civil Service Commission. Forinformation about these courses contact: Director, SouthwestInteragency Training Center, Tempo A, Wing 9, Second and TStreets S.W., Washington, D.C. 20315; Phone (202) 727-2672.

Basic EducationG. E. D. PreparationGregg Shorthand (Diamond Jubilee Series)Office PracticesShorthand IShorthand IISupervisory TrainingTypewriting

Entry Level IEntry Level IIUpgrading

Upward Mobility Seminars

Housing and Urban Development

These programs are designed primarily for HUD employees. How-ever, applicants from other agencies will be accepted on a space-available basis. For information about the following programmedcourses, please call or write: Director, Programmed Instructionand Reading Skills Laboratory, Department of Housing and Ur-

265

ban Development, 451 7th Street, S.W., Room 2152, Washington,D.C. 20410, Telephone (202) 755-5406 or code 138-55406.

Basic StatisticsIntroduction to PERTMagnetic Patterns of the English LanguageReading ImprovementVocabulary Building

For information about the following classroom courses, please callor write: Chief, Office Skills Training, Department of Housingand Urban Development, Room 2152, 451 7th Street, S.W., Wash-ington, D.C. 20410, Telephone (202) 755-5234 or code 138, ex-tension 55234.

Gregg Simplified Shorthand Refresher CourseSecretarial WorkshopTypewriting Refresher Training

Interior, Bureau of Sport Fisheries and Wildlife

These fishery training programs are designed primarily for Bu-reau employees. However, applicants from other agencies will beaccepted on a space-available basis. For information about theseprograms, please contact: Mr. John L. Fulbright, EEO andTraining Specialist, Personnel Division, Telephone: (202) 343-6104 or code 183-6104, or Mr. Howard Larsen, Assistant Chief,Division of Fish Hatcheries, Telephone: (202) 343-2197 or code183-2197, Bureau of Sport Fisheries and Wildlife, U.S. Depart-ment of the Interior, 18th & C Streets, N.W., Washington, D.C.20240.

266

The Marion School, Marion, AlabamaPond ConstructionPhysics and Chemistry of WaterFish DiseasesWarm Water Fish DiseasesAquatic Plant IdentificationLife in Water Related to Fish Culture

The Spearfish School, Spearfish, South DakotaNutritionMethods of PropagationDiseasesMethods and Interpretations of Water AnalysisAdministrative ProceduresUse of Hatcheries as a Management Tool

Interior, Office of SecretaryDepartmental Management Training Center

These courses, designed primarily for Interior employees, areopen on a space-available basis to other Federal, State and localgovernment employees. For information about these courses con-tact: Director, Departmental Management Training Center, De-partment of Interior, Washington, D.C. 20240. Phone: (202)343-2959.

The Supervisor's Job, Part IThe Supervisor's Job, Part II

Interior, Office of SecretaryDepartmental Skills Training Center

These courses, designed primarily for Interior employees, areopen on a space-available basis to other Federal, State and localgovernment employees. For information about these courses con-tact: Director, Departmental Skills Training Center, Departmentof Interior, Washington, D.C. 20240. Phone: (202) 343-3345.

Advanced Secretarial SkillsBasic EnglishBasic ReadingBeginning ShorthandBeginning TypingComprehensive ReadingSecretarial SkillsRefresher ShorthandRefresher Typing

Justice, U.S. Marshals Service

This course is designed primarily for employees of the U.S.Marshals Service. However, applicants from other governmentagencies (including State and local) with current or future re-sponsibilities for design, management, implementation and eval-uation of the various security systems will be accepted on aspace-available basis. For information about this course contact:Chief of Training, U.S. Marshals Service, Department of Justice,Washington, D.C. 20530. Phone: (202) 739-2784.

Court and Judicial Security

Labor, Bureau of Labor Statistics

These courses are designed primarily for employees of Depart-ment of Labor. However, applicants from ether agencies will beaccepted on a space-available basis. For information on theseprograms, please call or write, Chief, Training Branch, Bureau

267sr) p ino".0

of Labor Statistics, 441 G Street NW, Washington, D.C. 20212;(202) 961-2033 or 2873, IDS Code 110-2033 or 2873.

ADP TrainingJob Control Language (Advanced Features-3 days)Job Control Language Coding (2 days)Job Control Language (Optimization Techniques) (2 days)Operating System /360 Concepts and Facilities (2 days)Operating System/360 Ser,ice Programs (2 days)Utility Programs (2 days)All are scheduled to be gi, en six times per year.

Clerical and Office Skills TraWngAdvanced Dictation an,i Transcription (4 weeks-24 hours) (Twice

a year)Basic English (5 Avek4, programmed coursetwice a year)Comprehensive eRading (5 weeks, 15 hours, 2 days per week

twice a year)Files Improvement Workshop (1 week) (Offered quarterly)Orientation and Refresher Typing (2 weeks, 101, day sessions

intermittently)Secretarial Techniques (5 days, 2 hours per day)Shorthand I (10 weeks, three times a week for 2 hours) (Twice

a year)Shorthand II (6 weeks, three times a week for 2 hours) (Twice

a year)Typing I (4 weeks, three times weekly for 2 hoursthree times

a year)Typing II (4 weeks, three times weekly for 2 hoursthree times

a year)

Labor, Occupational Safety and Health Administration

This course is designed to provide occupational safety and healthtraining and education. Applicants from Federal agencies will beaccepted on a space-available basis. Courses will be conducted atOSHA Training Institute, Chicago, Illinois. For informationplease call or write: Director, Office of Education, OccupationalSafety and Health Administration, Department of Labor, 400First Street NW, Railway Labor Building, Washington, D.C.20210; phone (202) 961-5194 or code 110-5194.

Occupational Safety and Health

Labor, Office 41/ the Assistant Secretary for Administrationand Management

These courses are designed primarily for Department of Laboremployees. However, applicants from other agencies will be ac-cepted on a space-available basis. For information please call orwrite, Chief, Division of Training and Employee Development,

268

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OASAM, Department of Labor, 14th & Constitution Ave., NW,Washington, D.C. 20210. Phone (202) 961-2101 or code 110-2101.

Human Side of ManagementManagement Techniques for Supervisors

Navy, Capital Area Personnel Serrires Office

These programs are designed primarily for Department of theNavy employees. However, applicants from other agencies will beaccepted on a space-available basis. For information about theseprograms, please call or write: Chief, Employee DevelopmentDivision, Capital Area Personnel Services Office, Navy, Room1111, Ballston Towers #2, 801 N. Randolph Street, Arlington,Virginia 22203; (202) 692-4476/78.

Basle Employee Development for Personnel SpecialistsBasic Employee Relations for Personnel SpecialistsBasic Position Classificat' for Personnel SpecialistsBask Staffing and Placement for Personnel SpecialistsInstructional Methodslabor - Management Relations Seminar for Personnel SpecialistsPresenting Information to ManagementSeminar for Equal Employment Opportunity CounselorsSeminar in Interviewing and Counseling Techniques for PersonnelistsTraining Institute for Recruiters

Navy, Consolidated Cirilian Personnel Office

These courses, designed primarily for employees of Navy, areopen on a space-available basis to other Federal employees. Forinformation contact : Chief, Employee Development Division, Con-solidated Civilian Personnel Office, Department of Navy, Wash-ington Navy Yard, Washington, D.C. 20390. Phone: (202) 433-3160.

Bask Office Skills TrainingBasic and Pre-Supervisory DevelopmentEffective Executive (Peter Drucker)Effective WritingEnglish Usage (Programmed Instruction)Instructional MethodsMotivation and Productivity (Saul Gellerman)Orientation (New Employees)Personnel ManagementPre-Retirement Planning SeminarReading Improvement (VICORE)Report WritingSecretarial DevelopmentSeminar for Summer Aids SupervisorsShorthand (Beginners and Advanced)Supervisory Development (2nd Phase)

269.90 "16,4

Supervisor Training on Human Re latTyping. RemedialTypewriting Refresher

Navy, Naral Oceanographic Office

These programs are designed primarily for U.S. Naval Oceano-graphic Of lice employees. However, applicants from other agencieswill be accepted on a space-available basis. For information aboutthese programs, please call or write: Career Development Di-vision, Civilian Personnel Management Office. Washington, D.C.20390, phone (202) 763-1470 or IDS Code 174-31470.

Clerical and Office SkillsBasic Typing WorkshopBasic English WorkshopBetter Office Skills and Service (ROSS)Dictation and Transcript' PowerSecretarial TechniquesAdvanced Secretarial Techniques

Managerial and SupervisoryEEO Awareness SymposiumEffective Management for Women in GovernmentEffective Supervisory LeadershipPersonnel Management for ExecutivesSupervisory Decision Making

OtherRetirement Planning SeminarSpeaking and Listening

Small Business Administration

These courses are primarily.. for employees of Small Business Ad-ministration. However, applicants from other agencies will beaccepted on a space-available basis. For information about thesecourses, please write or call: Chief, Training Division, SmallBusiness Administration. 8115 Fenton St., Silver Spring. Md.20910. Phone: (301) 495-4431 or Code 179-4431.

Instructor TrainingInterviewing for ResultsManagement DevelopmentPersonnel Management for First-Level Supervisors

State, Foreign Service Institute

The following programs are designed primarily for Departmentof State employees. Applicants from other agencies will be ac-cepted on a space-available basis. For information about theseprograms, please call or write: Registrar, Foreign Service In-

270

fr)-:No I 'LA

statue. Department of State, Washington. D.C. 20520. Phone (703)557-5410.

Administrative TrainingArea StudiesClerical Training

Advanced Secretarial Practices and ProceduresBasic ConumanicatioaasBasic Oilier Skill. and Techniques WorkshopStenographyTypewriting

Communication SkillsEffective WritingPublic SpeakingReading Improvement

Consular TrainingCountry StudiesEconomic and Commercial TrainingExecastive Developmentintensive Language TrainingJunior Officer TrainingOrientationPolitical TrainingSpecial StudiesWives Training

Treasury, Internal Rerenne Serrice

These courses are designed primarily for Internal RevenueService employees in the Washington area. However, applicantsfrom other agencies will be accepted on a space-available basis.For information about these courses please write or call: MissRuby Bennett, National Office Training Branch, Internal RevenueService, 1111 Constitution Ave., NW., Room 1002, Washington,D.C. 20244. Phone (202) 964-3798 or code 184 extension 3798.

Gregg Shorthand Theory Review Course (18 hoursDiamond JubileeSeries)

Shorthand Refresher Dictation Course (20 hours)Typewriter Refresher Training Course (20 hours)

Treasury. Office ol Personnel

This course is designed primarily for Department of Treasuryemployees. However, applicants from other agencies will be ac-cepted on a space-available basis. The course is designed to pre-sent practical information to those planning for retirement. Forinformation about this course, please write or call Mrs. Adrienne

271

Burch, Office of Personnel, Room 2428, Main Treasury Building,Washington, D.C. 20220. Phone (202) 964-5025 or code 184-5025.

Retirement Planning

Veterans Administration

The following programs are primarily for employees of the Cen-tral Office of the Veterans Administration, but applicants fromother agencies will be accepted on a space-available basis. Forinformation, please call or write : Mr. P. LeR. Loomis, EmployeeRelations and Training Division (055C), Veterans Administra-tion Central Office, 810 Vermont Avenue, N.W., Washington,D.C. 20420, Phone (202) 389-3101, or code 148-3101.

Administrative Communicat SeminarAdvanced Supervisory ManagementBasic Office PracticesBasic Supervisory PracticesBetter LettersBetter Letters RefresherBriefing% and PresentationsConference Leadershipintermediate Supervisory ManagementSecondary Supervisory PracticesSeminar in Advanced Executive ManagementSeminar on Motivat and Human RelationsShorthand Refresher

The following programs are primarily for employees of the Veter-ans Administration Hospital, Washington, D.C., but applicantsfrom other agencies will be accepted on a space-available basis.For information, please call or write: Mrs. Jacqueline A. Waters,

'Training Officer (135C), VA Hospital, 50 Irving St., N.W., Wash-ington, D.C. 20422. Phone (202) 483-6666, Ext. 405 or Code 159,Ext. 405.

272

Advanced Medical TerminologyBasic Medical TerminologyWork Simplification

14.0 1.0 I

APPENDIX

U. S. Civil Services Commission

Training Centers

Region Geographic BoundariesATLANTA

Center DirectorAtlanta RegionRegional Training CenterU.S. Civil Service CommissionMerchandise Mart240 Peachtree Street, N.W.Atlanta, Georgia 30303Phone: (404) 526-4477

BOSTONCenter DirectorBoston RegionRegional Training CenterU.S. Civil Service CommissionPost Office & Courthouse BuildingBoston, Massachusetts 02109Phone: (617) 223-2569

CHICAGOCenter DirectorChicago RegionRegional Training CenterU.S. Civil Service Commission610 South Canal StreetChicago, Illinois 60607Phone: (312) 353-2927

DALLASCenter DirectorDallas RegionRegional Training CenterU.S. Civil Service Commission1100 Commerce StreetDallas, Texas 75202Phone: (214) 749-3915

Alabama, Florida, Georgia, Ken-tucky, Mississippi, North Carolina,South Carolina, Tennessee.

Connecticut, Maine, Massachusetts,New Hampshire, Rhode Island,Vermont.

Illinois, Indiana, Michigan, Minne-sota, Ohio, Wisconsin.

Arkansas, Louisiana, New Mexico,Oklahoma, and Texas; Swan Is-lands; Panama Canal Zone.

273

Region

DENVERCenter DirectorDenver RegionRegional Training CenterU.S. Civil Service CommissionBuilding 20Denver Federal CenterDenver, Colorado 80226Phone: (303) 234-2304

NEW YORKCenter DirectorNew York RegionRegional Training CenterU.S. Civil Service CommissionFederal Building26 Federal PlazaNew York, New York 10007Phone: (212) 264-0460

PHILADELPHIACenter DirectorPhiladelphia RegionRegional Training CenterU.S. Civil Service CommissionCustomhouseSecond and Chestnut StreetsPhiladelphia, Pennsylvania 19106Phone: (215) 597-4442

SAN FRANCISCOCenter DirectorSan Francisco RegionRegional Training CenterU.S. Civil Service CommissionFederal BuildingBox 36010450 Golden Gate AvenueSan Francisco, California 94102Phone: (415) 556-5738

ST. LOUISCenter DirectorSt. Louis RegionRegional Training CenterU.S. Civil Service Commission1520 Market StreetSt. Louis, Missouri 63103Phone: (314) 622-4274

274

elttkr -/

Geographic Boundaries

Colorado, Montana, North Dakota,South Dakota, Utah, Wyoming.

New Jersey, New York, PuertoRico, Virgin Islands.

Delaware, Maryland (except Mont-gomery and Prince Georges Coun-ties), Virginia (except Alexandria,Fairfax, and Falls Church Cities;Arlington, Fairfax, Loudoun, andPrince William Counties), WestVirginia, and Pennsylvania.

Arizona, California, Hawaii, andNevada. Also includes the U. S.Territories of Guam, AmericanSamoa, Canton, Wake, Johnston,and Midway Islands. Australia,Bonins, Burma, Fiji, Formosa,Hong Kong, Indonesia, Japan,Korea, Laos, New Zealand, Philli-pines, Ryukyus, Thailand, TrustTerritories and Vietnam.

Iowa, Kansas, Nebraska, Missouri.

Region

SEATTLECenter DirectorSeattle RegionRegional Training CenterU.S. Civil Service Commission3079 Federal Office BuildingSeattle, Washington 98104Phone: (206) 442-4700

CENTRAL OFFICE

Geographic Boundaries

Alaska, Idaho, Oregon, Washing-ton.

Metropolitan area of Washington,D.C. (consists of the District ofColumbia; Alexandria, Fairfax,and Falls Church Cities, Va.;Arlington, Fairfax, Loudoun, andPrince William Counties, Va.; and,Montgomery and Prince GeorgesCounties, Md.)

The six (6) U.S. Civil Service Commission Training Centers located inWashington, D.C. are listed on page vi.For general information regarding training matters contact:

Bureau of TrainingTraining Assistance DivisionU.S. Civil Service CommissionWashington, D.C. 20415Telephone: (202) 632-5660 or 632-6020

EXECUTIVE SEMINARCENTERS:

BERKELEY EXECUTIVESEMINAR CENTER

U.S. Civil Service Commission2490 Bancroft Way (3rd Floor)Berkeley, California 94704

FEDERAL EXECUTIVEINSTITUTE:

FEDERAL EXECUTIVEINSTITUTE:

do The Thomas Jefferson InnRoute 29, NorthCharlottesville, Virginia 22903

Telephone: (415) 841-3547 (FTS) Telephone: (703) 298 -1295 (FTS)(415) 841.5121 (Cml.) (703) 296-0181 (Cml.)

KINGS POINT EXECUTIVESEMINAR CENTER

U.S. Civil Service Commissionc/o U.S. Merchant Marine AcademyKings Point, New York 11024Telephone: (516) 482-8343 (FTS)

(516) 487-4500 (Cml.)

OAK RIDGE EXECUTIVESEMINAR CENTER

U.S. Civil Service CommissionBroadway and Kentucky AvenuesOak Ridge, Tennessee 37830Telephone: (615) 483-4708 (FTS)

(615) 482-4933 (Cml.)

*)e275

INDEX BY COURSE TITLE AND SUBJECT

A

Abstracting for ADP Information Systems, WorkshopPage

in Indexing and 20Accounting, Governmental Bookkeeping and 144Accounting, Practice Problems in Government 148Accounting Procedures in Federal Agencies, Accrual 135Accrual Accounting Procedures in Federal Agencies 135Actions, Adverse 207Administering the Alcoholism Program 206Administration of the Contract for Marginally Punched

Continuous Form, Effective 160Administration, Government Contract 161Administration, Introduction to Public 109Administration and Legal Controls, Program 82Administration: ProblemsProgramsPlanning, State

Government and 83Administration, Seminar in ADP Management and 30Administration Seminar, Grants 105Administrative Communications Seminar 272Administrative Officer Seminar 103Administrative Procedures 266Administrative Training 270Administrators, Workshop for College 256ADP for Computer Specialist Trainees, Fundamentals of 34ADP Equipment I, Auditing Systems Supported by 6ADP Equipment II, Auditing Systems Supported by 8ADP Equipment III, Auditing Systems Supported by 8ADP, Executive Seminar in 1

ADP, Executive Seminar/Workshop Series in 1

ADP Facility, Auditing Security in an 6ADP in Financial Management, Seminar on 12ADP Information Systems, Workshop in Indexing and

Abstracting for 20ADP, An Introduction To 3ADP and the Law, Seminar on 10ADP in Library Operations, Workshop Series on 21ADP Management and Administration, Seminar in 30ADP for Management Interns, Management Introduction to 110ADP, Management Introduction to 4ADP and Medicine, Seminar on 11ADP in Personnel Management, Seminar on 13ADP Programming, Executive Workshop in 2ADP Projects, Techniques for Management and Control of 43ADP in Supply Management, Seminar on 14

277

Ike

INDEX BY COURSE TITLE AND SUBJECTContinuedPage

ADP Systems Analysis, Executive Workshop in 2ADP Systems Analysis Seminar 5ADP Systems Analysis Techniques, Workshop/Seminar Series in 42ADP Systems, Auditing Techniques for 9ADP in Technical Information Systems, Seminar on 18

12731

268263197206214272262

77272257225271267270229272207157212263212260

Advanced Collective Bargaining NegotiationsAdvanced Computer Systems Technology, Seminar inAdvanced Dictation and TrancriptionAdvanced Effective ListeningAdvanced Employee DevelopmentAdvanced Employee RelationsAdvanced Equal Employment CounselingAdvanced Executive Management, Seminar inAdvanced Gregg Shorthand, Beginning andAdvanced Management SeminarAdvanced Medical TerminologyAdvanced Placement and Employee-Management RelationsAdvanced Position ClassificationAdvanced Secretarial Practices and ProceduresAdvanced Secretarial SkillsAdvanced Secretarial TechniquesAdvanced Staffing and PlacementAdvanced Supervisory ManagementAdverse ActionsAdvertising, Contracting by FormalAdvisors, Pre-Retirement Planning Institute for AgencyAerial Photo InterpretationAgency Advisors, Pre-Retirement Planning Institute forAir Force Supervisor, Management for theAlcoholism, Drug Abuse and the Emotionally Disturbed,

Counseling the Troubled Employee: 209Alcoholism and Drug Abuse Programming, Seminars in 213Alcoholism, Medical Aspects of 212Alcoholism Program, Administering the 206Allocation Plans for State and Local Governments under

BOB Circular A-87, Development of Indirect Cost 139Analog Simulation, Introduction to 22Analysis, Basic Data 168Analysis, Elements of Management 185Analysis for Management Systems, Value 190Analysis, Statistical Techniques for 180Analyst Training, Systems 260Analytical Photogrammetry 263ANS COBOL 260ANS COBOL, Fundamentals of 36Appeals and Grievance Examiners 208Applications for Government Training, Programmed Instruction; 202Applications Seminars 5Aquatic Plant Identification 266Arbitration and Fact-Finding, Workshop on 130Area Studies 270

278


Arithmetic 258Assembly Language Coding 260Assessment and Selection, Personnel 232Assistance to Procurement Officers, Transportation 254Attorneys, Institute for New 90Attorneys, Management Institute for 89Audit Findings, Developing and Presenting 47Audit Manager Seminar on GAO Requirements 136Audit Managers, Seminar for 150Audit Report Writing I, Successful 55Auditing I, Effective Governmental 139Auditing II, Effective Governmental 140Auditing, Flow Charting and its Applicability to 144Auditing, Operational 147Auditing Security in an ADP Facility _

Auditing, Semi-Senior 152Auditing, Senior and Semi-Senior 153Auditing I, Statistical Sampling in 154Auditing II, Statistical Sampling in 155Auditing Systems Supported by ADP Equipment I 6Auditing Systems Supported by ADP Equipment II ___ 8Auditing Systems Supported by ADP Equipment III 8Auditing Techniques for ADP Systems 9Auditor and Special Agent New-Hires, Combined Orientation for 258Auditors, Executive Development of 88Auditors, Human Relations for 145Auditors, Managing for 146Auditors, Written Communication for 59Automation, Forms for 39Automation, Seminar on Library 19Automation, Source Data 14

BBargaining, Management Preparation for Collective 129Bargaining Negotiations, Advanced Collective 127Bargaining Negotiations, Introduction to Collective 125Basic Classification & Wage Administration 259Basic Communications 271Basic Communications Skills 65Basic Data Analysis 168Basic Education 265Basic Employee Development 198Basic Employee Development for Personnel Specialists 269Basic Employee Relations 209Basic Employee Relations for Personnel Specialists 269Basic English 262, 267, 268Basic English Workshop 270Basic Labor-Management Relations 124Basic Management Techniques I 114, 261, 263Basic Management Techniques I: An Institute for Trainers 115Basic Management Techniques II 118Basic Medical Terminology 272

279*011--&A-

INDEX BY COURSE TITLE AND SUBJECTContinued

Basic Office PracticesBasic Office Skills and Techniques Workshop _____Basic Office Skills TrainingBask Placement and Employee-Management RelationsBasic Position Classification for Personnel SpecialistsBasic and Pre-Supervisory DevelopmentBasic Radiation ProtectionBasic ReadingBasic Staffing and PlacementBasic Staffing and Placement for Personnel SpecialistsBasic StatisticsBasic Supervisory DevelopmentBasic Supervisory PracticesBasic Training SpecialistBasic Typing WorkshopBeginning and Advanced Gregg ShorthandBegii ning and Intermediate TypingBeginning and Refresher TypingBeginning ShorthandBeginning TypingBehavior, Office Methods andBetter LettersBetter Letters RefresherBetter Office Skills and ServiceBetter Office Skills and Service Instructors, WorkshopBills of Lading and Common Shipping Faults, Government _

Bookkeeping and Accounting, GovernmentalBriefing for Executives, Labor RelationsBriefing Techniques, EffectiveBriefings and PresentationsBudget FormulationBudget Presentation and JustificationBudget Process, The FederalBudgeting, Accounting, Auditing andBudgeting Workshop, PlanningProgramming

60,

Page272271269259269269265267230269266260272259270262257262

257, 267267

68272272

258, 27061

24914412549

272137138141135187

CCard Punch OperatorCareer EnglishCareer Service Evaluation Workshop, Employee Performance and _

Carrier SelectionFreight ClassificationCartography, TechnicalCenters, Executive SeminarChemistry of Water, Physics andChemists Seminar, ForensicCivil DefenseCivil Rights Investigators, Interviewing Techniques forCivil Rights Training ProgramCivilian Personnel OfficerClaims, Freight Loss and DamageClassification, Advanced Position

257,

26257257246263

7526624026396

258259247225

280


Classification and the Management Process, Position _

Classification for Managers and Supervisors, PositionClassification for Personnel Specialist, Basic PositionClassification and Wage Administration, BasicClerical Employees, Orientation Training for Secretarial and _

Clerical and Office SkillsClerical and Technical Support Personnel, Workshop forClerical TrainingCoaching ManagersA Course for ExecutivesCoastal Effects, Ocean Waves andCOBOL, ANSCOBOL, Fundamentals of ANS _

COBOL Programming TechniquesCoding, Assembly LanguageCollective Bargaining, Management Preparation forCollective Bargaining Negotiations, AdvancedCollective Bargaining Negotiations, Introduction toCollege Administrators, Workshop forCombined Orientation for Auditor and Special Agent New-HiresCommercial Training, Economic and . _ _ -Communication for Auditors, WrittenCommunication Skills .._

Communications, BasicCommunications Seminar, AdministrativeCommunications Skills, BasicCommunity Development Specialist, Seminar for theComplaints of Discrimination, Investigation ofComprehensive ReadingComputation, Introduction to HybridComputer File Structures and Data Base Design .

Computer Input Survey, Data Entry/Computer/Microfilm InterfacesComputer Operator .

Computer (Programmer) TechnicianComputer Programmers, Systems Analysis forComputer Specialist Trainees, Fundamentals of ADPComputer Specialists, Systems Workshop forComputer Systems Evaluation and Selection, Seminar inComputer Systems Technology, Seminar in AdvancedComputer, Telecommunications and theComputer Typesetting/PhotocompositionComputer Utilization, EfficientComputers, Scientific Computing with DigitalComputing with Digital Computers, ScientificComputing, Introductory ConversationalComputing, Mathematics for ScientificComputing Systems FundamentalsConcept of Space Planning and LayoutConference LeadershipCongressional Briefing ConferenceCongressional Operations, Fellowship in

Page

227

228

269'

259

257

270

210

268,271

81

242

260_ _ . 36.

33

260

129

127

125

250

259

271

59

271

271

272

63

245

217

267.288

22

43

39

15

26

27

40for _ 34

41

32

31

43

16

43

25

2538

24

260

264

46,263,272

94

84

L..rte:.

281


Construction, Pond 266Consular Training 271Contract Administration, Government 161Contract Liaison for the Scientist and Engineer 156Contract for Marginally Punched Continuous Forms,

Effective Administration of the 160Contract Negotiations, Government 163Contracting by Formal Advertising 157Contracting for the Scientist and Engineer 104Conversational Computing, Introductory 38Correctional Officers, In-Service Training for 264Correctional Officers, Pre-Service Training for all New 264Correspondence Management 47Correspondence, Military 263Correspondence Procedures 258Cost Allocation Plans for State and Local Government Under

BOB Circular A-87, Development of Indirect 139Cost Benefit Workshop 182Cost Estimating Techniques 183Cost Model Workshop, Training 204Cost and Price Analysis 158Counseling, Advanced Equal Employment Opportunity _ 214Counseling, Equal Employment Opportunity 215Counseling: Personnel Interviewing and 232Counseling Techniques for Personnelists, Seminar in

Interviewing anc: 269Counseling the Troubled Employee: Alcoholism, Drug Abuse and the

Emotionally Disturbed 209Counselors, Seminar for Equal Employment Opportunity 269Counsels, Institute for Legal 88Country Studies 271Course Design, Workshop in Training 205Court and Judicial Security 267Currents 242

DDamage Claims, Freight Loss and 247Data Analysis, Basic 168Data Analysis, Statistical Approaches to 43Data Automation, Source 14Data Base Design 260Data Base Design, Computer File SO uctures and 43Data Entry/Computer Input Survey 39Data Gathering Techniques 43Data Processing, Technical Assistant/ 28Decision Logic Table Workshop 29Decision Making, Kepner-Tregoe Problem Solving and 259Decision Making, Supervisory 270Defense, Civil 263Defensive Driving 257,258Defensive Driving Techniques 238

282

0),g" 4,r,


Demonstration Workshop in Videotape Techniques 199Design, Data Base 260Design, Forms Analysis and 51Design, Information Systems 170Design of a Management Information System 169Design and Restructuring, Job 226Design, Workshop in Training Course 205Developing and Presenting Audit Findings 47Development, Advanced Employee 197Development of Auditors, Executive 88Development, Basic Employee 198Development, Basic Supervisory 260Development, Executive 263Development of Indirect Cost Allocation Plans for State and Local

Governments Under BOB Circular A-87 139Development, Management 270Development for Personnel Specialists, Basic Employee 269Development Program, Supervisory 258Development, Secretarial 269Development (SED), Seminars in Executive 259Development, Supervisory 263Development (2nd Phase), Supervisory 269Dictation Course, Shorthand Refresher 271Dictation for Managers 263Dictation and Transcription, Advanced 268Dictation and Transcription Power 270Digital Computers, Scientific Computing with 25Directives Systems Improvement 48Discount Rates and Procedures 184Discrimination, Investigation of Complaints of 217Diseases 266Diseases, Fish 266Diseases, Warm Water Fish 266Disk Operating SystemDOS/Joh Control Language, Introduction to 260Disputes and Their Resolution, Labor 128Disturbance and Security Training 264DocumentationFlowcharting Techniques; 43DOS/Job Control Language, Introduction to Disk Operating System._ 260Driving, Defensive 257, 258Driving Techniques, Defensive 238Drug Abuse and the Emotionally Disturbed-Alcoholism, 209Drug Abuse Programming, Seminars in Alcoholism and 213Dynamics of Government, The 106

EEcology, Marine 242Economic and Commercial Training 271Economic Investment Analysis 184Economic Order Quantity Techniques 159Editorial Planning for Printing Production 239Education, Basic 265Education, Residential Program in Executive (FEI) 73

283

INDEX BY COURSE TITLE AND SUBJECTContinuedPageEEO Awareness Program270EEO Specialists, Personnel Management for 219EEO, Supervisors Role in263Effective Administration of the Contract for Marginally FlinchedContinuous Forms160Effective Briefing Techniques .49Effective English, Workshop in57Effective Executive

269Effective Governmental Auditing I139Effective Governmental Auditing II140Effective Letters, Writing68Effective Letterwriting for Management 60Effective Listening

267, 258, 263Effective Listening, Advanced263Effective Management for Women in Government270Effective Speaking263Effective Supervisory Leadership270F'ffective Writing

269, 271Efficiency, Reading for Office-69Efficient Computer Utilization43Elements of Fuzing

260Elements of Management Analysis186Elements of Radar260Emotionally Disturbed, Alcoholism, Drug Abuse and theCounseling

the Troubled Employee:209Employee: Counseling the Troubled209Employee Development, Advanced197Employee Development, Basic198Employee Development for Personnel Specialists, Basic260Employee-Management Relations, Advanced Placement and 260Employee-Management Relations, Basic Placement and 259Employee Performance and Career Service Evaluation Workshop . 267Employee Relations, Advanced206Employee Relations, Basic209Employee Relations Assistant Function: Workshop for Clerical and. Technical Support Personnel210Employee Relations for Personnel Specialists, Basic269Employment Opportunity Counseling, Advanced Equal214Employment Opportunity Counseling, Equal215Employment Opportunity, The Manager's Role in Equal 218Engineer, Contract Liaison for the Scientist and166Engineer, Contracting for the Scientist and104Engineering Organizations, Management of Scientific and 78Engineering, Value263Engineers, Management Institute for Supervisory Scientists and 99English, Basic

262, 267, 268English, Career267English Grammar268English Grammar Review I and II 257,258English Language, Magnetic Patterns of the 266English Usage (Programmed Instruction) 269

284

0,1 fa0441-4-

INDEX BY COURSE TITLE AND SUBJECTContinuedPageEnglish Workshop, Basic270English, Workshop in Effective

Environment, Instrumentation for the MarineEnvironment, Introduction to the MarineEqual Employment Opportunity CounselingEqual Employment Opportunity Counseling, Advanced _ ___.Equal Employment Opportunity Counselors, Seminar forEqual Employment Opportunity, The Manager's Role in .Equal Employment Opportunity: Program Planning and ExecutionEquipment for Information ProcessingEstimating Techniques, CostEstimating, WorkforceEustarine Tidal Action, Ocean andEvaluation and Selection, Seminar in ComputerEvaluation Techniques, Personnel ManagementEvaluation Techniques I, ProgramEvaluation Techniques II, ProgramEvaluation Workshop, Employee Performance and Career ServiceExaminers, Appeals and GrievanceExaminers and the Regulatory Process, HearingExamining Method, A Workshop in the Job ElementExecutive DevelopmentExecutive Development of AuditorsExecutive Development, Seminars inExecutive Education, Residential ProgramExecutive, EffectiveExecutive Institute, FeaeralExecutive Management, Seminar in AdvancedExecutive OrientationExecutive Secretary, A Practicum for theOperation Update:Executive Seminar in ADPExecutive Seminar CentersExecutive Seminar in Statistical. Science for ManagementExecutive Seminar/Workshop Series in ADPExecutive Workshop in ADP ProgrammingExecutive Workshop in ADP Systems AnalysisExecutives, A Course forCoaching ManagersExecutives, Labor Relations Briefing forExecutives, Labor Relations Symposium forExecutives, Legislative Operations Roundtable forExecutives, Personnel Management for

6724224121621426921821617

183192242

Systems 3222118818925720892

236.263,271

88259

in (FEI) '73

26973

2727962

1

76169

1

22

8112512997

270

FFact-Finding, Workshop on Arbitration and 130Federal Agencies, Accrual Accounting Procedures in 136Federal Budget Process, The

141Federal Executive Institute73Federal Grant Programs, Financial Aspects of 142Federal Management in the 70's

107Fellowship in Congressional Operations84

Fellowship Program, Intergovernmental Affairs 86Field Exercise

242

285


File Structures and Data Base Design, computer 93Files Improvement 67Files Improvement Workshop 268Financial Aspects of Federal Grant Programs 192Financial Information, Management Use of 172Financial Management, Seminar on ADP in 12Findings, Developing and Presenting AuditFirst Aid 263First-Level Supervisors, Personnel Management for 270Fish Culture, Life in Water Related to 266Fish Diseases 266Fish Diseases, Warm Water 266Flow Charting and its Applicability to Auditing 194Flowcharting Techniques; DocumentationFlow Charting, Workshop In Process 192Forensic Chemists Seminar 240Form and Guide Letters 50Formal Advertising, Contracting by 157Forms Analysis and Design 51Forms for Automation 39Forms, Effective Administration of the Contract for Marginally

Punched Continuous 160Forms Improvement 52Formulation, Budget 137FORTRAN IV, Fundamentals of 37FORTRAN Programming Techniques 34Fourier Series and Transfers 260Freight Classification, Carrier Selection 296Freight Loss and Damage Claims 247Freight Rates and Tariffs 248Fundamental Management Techniques 108Fundamentals of ADP for Computer Specialist Trainees 34Fundamentals of ANS COBOL 36Fundamentals of FORTRAN IV 37Fundamentals of Non-Ionizing Radiation Protection 265Fundamentals of Programming 260Fuzing, Elements of 260

GGAO Requirements, Audit Manager Seminar on 136Gathering Techniques, DataG.E.D. Preparation 265GED Training (High School Diploma) 262Geotectonics, Marine Geology and 292Generation, Management and the New 102Government Accounting, Practice Problems in 198Government and Administration, State 83Government Bills of Lading and Common Shipping Faults 299Government Contract Administration 161Government Contract Negotiations 163Government, The Dynamics of 106Government Operations, Random Sampling in 176

286

.9c-04.


Government Operations, Systems Analysis for 180Government Transportation Request, Preparing and Processing the 252Governmental Auditing I, Effective 139Governmental Auditing II, Effective 140Governmental Bookkeeping and Accounting 144Governments Under BOB Circular A-97, Development of Indirect

Cost Allocation Plans for State and Local 139Grammar, English 258Grammar Review I and II, English .257, 258Grant Programs, Financial Aspects of Federal 142Grants Administration Seminar 105Gregg Shorthand (Diamond Jubilee Series) 265Gregg Shorthand, Beginning and Advanced 262Gregg Shorthand TheoryReview Course (Diamond Jubilee Series) _ 271Gregg Simplified Shorthand Refresher Course 266Grievance Examiners, Appeals and 208Group Performance, Management and .100, 263Group Performance, Management andAn Institute for Trainers _- 101Group Performance, Supervision and .116, 258, 261, 262Group Performance, Supervision andAn Institute for Trainers ___- 117Guide Letters, Form and , 50

Hatcheries as a Management Tool, Use of 266Health, The Manager's Role in Occupational Mental 211Health, Occupational Safety and 268Hearing Examiners and the Regulatory Process: Current Issues,

Problems and Developments 92High School Diploma 262High School G.E.D. Preparation 268Household Goods, Shipping 258Human Relations for Auditors 145Human Relations, Seminar on Motivation and 272Human Relations, Supervisor Training on 270Human Resources, Psychology and the Management of 224Human Side of Management 269Hybrid Computation, Introduction to 22

IIBM System 360, Introduction to 260Ideas and AuthorsManagement and Organization 80Ideas and Authors: Personnel Management 220Ideas and Authors: Public Issues and Problems 85Ideas, Issues and Opinions in Law 91Indexing and Abstracting for ADP Information Systems, Work-

shop in 20Information to Management, Presenting 269Information Processing, Equipment for 17Information Retrieval, Office 18Information Systems Design 169Information System, Design of a Management 170Information Systems, Workshop in Indexing and Abstracting for

ADP 20

287

INDEX BY COURSE TITLE AND SUBJECTContinuedInformation Theory and Practice, ManagementIn-Service Training for Correctional OfficersInstitute for Attorneys, ManagementInstitute for Agency Advisors, Pre-Retirement PlanningInstitute, Federal ExecutiveInstitute for Legal CounselsInstitute in the Legislative Function, AnInstitute for New AttorneysInstitute for Recruiters, TrainingInstruction, ProgrammedInstructional MethodsInstructional Methods WorkshopInstructor TrainingInstructors, An Institute forSupervision of Low-SkilledInstructors' Workshop, Better Offict Skills and ServiceInstrumentation for the Marine Er vironmentInstruments, LaboratoryIntensive Language TrainingInterfaces, Computer/MicrofilmIntergovernmental Affairs Fellowsi.ip ProgramIntermediate Supervisory ManagementIntermediate Typing, Beginning andInterns, Management Introduction to ADP for Management ____.____Interns, Personnel Management forInterviewing and Counseling, PersonnelInterviewing and Counseling Techniques for Personnelists, Seminar inInterviewing for ResultsInterviewing Techniques for Civil Rights InvestigatorsIntroduction to ADP, AnIntroduction to ADP, ManagementIntroduction to ADP for Minagement Interns, ManagementIntroduction to Analog SimulationIntroduction to Collective Bargaining NegotiationsIntroduction to Disk Operating System-DOS/Job Control Language _Introduction to Hybrid ComputationIntroduction to IBM System 360Introduction to the Marine EnvironmentIntroduction to Operating System-OS/Job Control Language __. _Introduction to Operations ResearchIntroduction to Personnel ManagementIntroduction to PERTIntroduction to Public AdministrationIntroduction to State VariablesIntroduction to StatisticsIntroduction to SupervisionIntroduction to Supervision: An Institute for Trainers 113Introduction to Teleprocessing 260Introductory Conversational Computing 38Introductory Typing 66Inventory Control of Supplies and Materials 164Investigation of Complaints of Discrimination 217

Page17126439

21273889590

234202269200

201,270Employees: 120

612922922711586

27225711011123226927096

34

11022

125260

2226029126026022026610923

260.112,261,263

288

INDEX BY COURSE TITLE AND SUBJECT ContinuedPage

Investigators, Interviewing Techniques for Civil Rights 96Investment Analysis, Economic 184Issues and Opinions in Law, Ideas, 91Issues and Problems, Ideas and Authors: Public 85

Job Control Language (Advanced Features) 268Job Control Language Coding 268Job Control Language, Introduction to Disk Operating

SystemDOS/ 260Job Control Language, Introduction to Operating SystemOS/ _ 260Job Control Language (Optimization Techniques) 268Job Design and Restructuring 226Job Element Examining Method, A Workshop in the _ 235Job Training, The Supervisor and On-the- 203Jfidicial Security, Court and 267Junior Officer Training _ _ . 271

KKepner-Tregoe Problem Solving and Decision Making _ _ 259

LLabor Disputes and Their Resolution

128Labor Management Relations, Basic 124Labor-Management Relations Seminar for Personnel Specialists 269Labor Management Relations for Supervisors 263Labor Relations Briefing for Executives 125Labor Relations for Personnel Specialists 126Labor Relations for Supervisors 127Labor Relations Symposium for Executives 129Laboratory Instruments 242Language Coding, Assembly 260Language Coding, Job Control _ 268Language, Introduction to Disk Operating System-DOS-Job Control 260Language, Introduction to Operating System-OS/Job Control 260Language, Job Control 260Language, Job Control (Advanced Features) 268Language, Job Control (Optimization Techniques) 268Language, Magnetic Patterns of the English 266Language/1, Programming 260Language Training, Intensive 271Law Enforcement Training School 243Law, Ideas, Issues and Opinions in 91Law, Seminar on ADP and the 10Layout, Concept of Space Planning and 264Leadership, Conference .46, 263, 272Leadership, Effective Supervisory 270Legal Controls, Program Administration and 82Legal Counsel? Institute for 88Legal Writing Workshop 53Legislation Formulation Workshop 93Legislative Function, An Institute in the 95Legislative Operations Roundtable for Executives 97

289

INDEX BY COURSE TITLE AND SUBJECTContinuedPageLetters, Better272Letters, Form and Guide

50Letters, Plain.283, 264Letters Refresher, Better

272Letters, Writing Effective58Letterwriting for Management, Effective 60Liaison for the Scientist and Engineer, Contract 166Library Automation, Seminar on 19Library Operations, Workshop Series on ADP in 21Life in Water Related to Fish Culture 266

Listening, Advanced Effective 263Listening, Effective267, 268, 263Listening, Speaking and 270

Local Governments Under BOB Circular A-87, Development of Indi-rect Cost Allocation Plans for State and 139Logic Table. Workshop, Decision29

Low-Skilled Employees, Supervision of 119Low-Skilled Employees, Supervision ofAn Institute for Instructors.. 120

MMagnetic Patterns of the English LanguageMail, Speeding theManagement, Advanced SupervisoryManagement for the Air Force Supervisor (Mgt. 1, Part H)Management Analysis, Elements ofManagement Analysis and ReviewManagement DevelopmentManagement Development Course (GPO -2)Management Development: Principles and MethodsManagement, Effective Letterwriting forManagement, Executive Seminar in Statistical Science forManagement and Group PerformanceManagement and Group Performance: An Institute for Trainers __..Management of Human Rescnrces, Psychology and theManagement, Human Side ofManagement Information System, Design of aManagement Information Theory and PracticeManagement Institute for AttorneysManagement Institute, MiddleManagement Institute for Supervisory Scientists and Engineers _--_Management, Intermediate SupervisoryManagement Interns, Management Introduction to ADP forManagement Introduction to ADPManagement Introduction to ADP for Management InternsManagement, Mathematics forManagement and the New GenerationManagement and OrganizationIdeas and AuthorsManagement, PositionManagement Preparation for Collective BargainingManagement, Presenting Information toManagement Process, Position Classification and theManagement, Records

.100,

26664

272260185186270264201

50169263101224269169171

899899

272110

4110173102

80229129269227179

290

s.

INDEX BY COURSE TITLE; AND SUBJECTContinuedManagement Reports, ModernizingManagement of Scientific and Engineering OrganizationsAn Execu-tive InstituteManagement Seminar, AdvancedManagement, Seminar in Advanced ExecutiveManagement, Seminars in MiddleManagement in the 70's, FederalManagement Systems, Value Analysis forManagement Techniques I, Basic _114,Management Techniques I; BasicAn Institute for TrainersManagement Techniques II, BasicManagement Techniques, FundamentalManagement Techniques for SupervisorsManagement Theories, Seminar on ModernManagement Tool, Use of Hatcheries as aManagement Use of Financial InformationManagement for Women in Government, EffectiveManager Seminar on GAO Requirements, AuditManagerial CourseManagers, CoachingManagers, Dictation forManager's Role in Equal Employment Opportunity, TheManager's Role in Occupational Mental Health, TheManagers, Seminar for AuditManagers and Supervisors, Position Classification forManaging for AuditorsManpower Planning and RequirementsMarine EcologyMarine Environment, Instrumentation for theMarine Environment, Introduction to theMarine Geology and GeotectonicsMarine Investigation, A Tool forMaterials Handling, Storage andMaterials, Inventory Control of Supplies andMathematics I & IIMathematics for ManagementMathematics for Scientific ComputingMechanizing Paperwork SystemsMedical Aspects of AlcoholismMedical Self-HelpMedical Terminology, AdvancedMedical Terminology, BasicMedical X-Ray ProtectionMedicine, Seminar on ADP andMental Health, The Manager's Role in OccupationalMethods and Behavior, OfficeMethods, InstructionalMethods and Interpretations of Water AnalysisMethods, NumericalMethods of Operations Research Workshop, Techniques andMethods of Propagation

261,

Page175

78

77272269107190263116118108269111266172270136262

8126321821116022814623124224224124224216716425817324

174212263272272266

1121168

269266260181266

49e*

291


Methods Workshop, InstructionalMicrofilm Interfaces, Computer/Middle Management InstituteMiddle Management (SIMM), Seminars inMilitary CorrespondenceMobility Workshop, UpwardModel Workshop, Training CostModern Management Theories, Seminar onModern Traffic TechniquesModernizing Management ReportsMotivation and Human Relations, Seminar onMotivation and Productivity

Page

257,

2001598

259263235204111250175272269

NNegotiations, Advanced Collective Bargaining 127Negotiations, Government Contract 163Negotiations, Introduction to Collective Bargaining 125Network Techniques for Project Management 187New Generation, Management and the 102NODC, NOIC Briefings 242NOIC Briefings, NODC 242Numerical Methods 260Nutrition 266

0Occupational Mental Health, The Manager's Role in 211Occupational Safety and Health 268Ocean and Eustarine Tidal Action 242Ocean Transportation 251Ocean Waves and Coastal Effects 242Office Efficiency, Reading for.Office Excellence 264Office Information Retrieval 18Office Methods and Behavior 68Office Practices 265Office Practices, Basic 272Office Skills and Service, Better 60, 258, 270Office Skills and Service Instructors' Workshop, Better 61Office Skills and Techniques Workshop, Basic 271Office Skills Training, Basic 269Officer Training, Junior 271On-the-Job Training, The Supervisor and 203Operating System/360 Concepts and Facilities 268Operating System/360 Service Programs 268Operating SystemOS/Job Control Language, Introduction to 260Operating Systems, Understanding 43Operation Update: A Practicum for the Executive Secretary 62Operational Auditing 147Operations Research, Introduction to 200Ooeraticns Research Orientation 175:.,-.:.trstions Research Workshop, Techniques and Methods of 181Opinions in Law, Ideas, Issues and 91

292

r)t...


Organization Theory 227Orientation 269,271Orientation for Auditor and Special Agent New Hires, Combined __ _ 259Orientation, Executive 79Orientation, Operations Research 175Orientation and Refresher Typing 268Orientation Training for All New Employees, Pre-Service 264Orientation Training for Secretarial and Clerical Employees _ 257,258

PPaperwork Systems, Mechanizing 174Patent Examining Initial Training 262Patterns of the English Language, Magnetic 266Personnel Assessment and Selection 232Personnel Assistants, Personnel Management for 222Personnel Interviewing and Counseling: A Basic Course 232Personnel Management 263,269Personnel Management for EEO Specialists 219Personnel Management Evaluation Techniques 221Personnel Management for Executives 270Personnel Management for First-Level Supervisors 270Personnel Management, Ideas and Authors: 220Personnel Management for Interns 111Personnel Management, Introduction to 220Personnel Management for Personnel Assistants 222Personnel Management for Personnel Specialists 223Personnel Management, Seminar on ADP in 13Personnel Management for Supervisors 224,261Personnel Officer, Civilian 259Personnel Specialists, Basic Employee Development for - 269Personnel Specialists, Basic Employee Relations for _ 269Personnel Specialists, Basic Position Classification for 269Personnel Specialists, Basic Staffing and Placement for 269Personnel Specialists, Labor-Management Relations Seminar for 269Personnel Specialists, Labor Relations for 126Personnel Specialists, Personnel Management for 223Personnel Staffing Assistant Function 233Personnelists, Seminar in Interviewing and Counseling Techniques for 269PERT, Introduction to 266Photocomposition, Computer Typesetting/ 16Photogrammetry, Analytical 263Photo Interpretation, Aerial 263Physical Processes and Interactions in Sea Water 242Physics and Chemistry of Water 266Placement, Advanced Staffing and 229Placement, Basic Staffing and 230Placement and Employee-Management Relations, Advanced __ ____ 259Placement and Employee-Management Relations, Bask 259Placement for Personnel Specialists, Basic Staffing and 269Plain Letters 263,264Planning Institute for Agency Advisors, Pre-Retirement 212Planning for Printing Production, Editorial 239

293

INDEX BY COURSE TITLE AND SUBJECTContinuedPagePlanningProgrammingBudgeting Workshop187Planning and Requirements, Manpower 231Plant Identification, Aquatic266Police Training243Political Training271Pond Construction266Position Classification, Advanced226Position Classification and the Management Process 227Position Classification for Managers and Supervisors 228Position Classification for Personnel Specialists, Basic 269Position Management229Practice Problems in Government Accounting 148Preparing and Processing the Government Transportation Request -- 262Pre-Retirement Planning263Pre-Retirement Planning Institute for Agency Advisors 212Pre-Retirement Planning Seminar

261, 269Pre-Retirement Seminar262Presentations, Briefings and272Presenting Audit Findings, Development and 47Presenting Information to Management269Pre-Service (Orientation) Training for all new Employees 264Pre-Service Training for all new Correctional Officers 264Pre-Supervisory Development, Basic and 269Price Analysis, Cost and168Printing Production, Editorial Planning for 239Problem Solving and Decision Making, KepnerTregoe 269Problems in Government Accounting, Practice 148

Procedures, Discount Rates and 184Procedures for Public Understanding, Writing Regulations and 68Processing the Government Transportation Request, Preparing and _ 262Procurement Officers, Transportation Assistance to 264Procurement, Public Utilities Service 166Productivity, Motivation and 267, 269Program Administration and Legal Controls 82Program Evaluation Techniques I 188Program Evaluation Techniques II 189Program Management

269Program Planning and ExecutionEqual Employment Opportunity:_ 216Programmed Instruction: Applications for Government Training 202(Programmer) Technician, Computer 27Programmers, Systems Analysis for Computer 40ProgrammingBudgeting Workshop, Planning 187Programming, Executive Workshop in ADP 2Programming, Fundamentals of 260Programming Language/1 260Programming, Seminars in Alcoholism and Drug Abuse 213Programming Techniques, COBOL SSProgramming Techniques, FORTRAN

114411'Project Management, Network Techniques forPropagation, Methods of 2660tPsycMlogy and the Management of Human Resources 224


Public Administration, Introduction toPublic Issues and ProblemsIdeas and Authors:Public SpeakingPublic Utilities Service ProcurementPunch Operator, CardPurchases, Small

RRadar, Elements ofRadiation ProtectionRadiation Protection, BasicRadiation Protection, Fundamentals of Non-IonizingRandom Sampling in Government OperationsRates and Procedures, DiscountRates and Tariffs, FreightReading, BasicReading, ComprehensiveReading ImprovementReading Improvement (VICORE)Reading for Office EfficiencyReading ProgramRecords DispositionRecords Maintenance and DispositionRecords ManagementRecruiters, Training Institute forRefresher Dictation Course, ShorthandRefresher ShorthandRefresher Training Course, TypewriterRefresh& Training, TypewritingRefresher, TypewritingRefresher TypingRefresher Typing, Beginning andRefresher Typing, Orientation andRegulations and Procedures for Public Understanding, WritingRegulatory Process: Hearing Examiners and theRemedial Courses, SpecialRemedial TypingReport WritingReport Writing I, Successful AuditReport Writing WorkshopReports, Modernizing ManagementRequirements, Manpower Planning andResidential Program in Executive Education (FEI)Restructuring, Job Design andRetirement PlanningRetirement Planning Institute for Agency Advisors, Pre-Retirement Planning, Pre-Retirement Planning SeminarRetirement Planning Seminar, Pre-Retirement Seminar, Pre-Retrieval, Office InformationRole of the Supervisor

.267,262,

Page109

8527116626

166

260266266266176184248267268

266, 27126969

268177178179

.234,269271

267,272271266270267262268

6892

2622702696654

17523173

226.261, 272

21226327026126218

263

e',104eks' wa

295

INDEX BY COURSE TITLE AND SUBJECTContinuedPageRoundtable for Executives, Legislative Operations 97

SSafety and Health, OccupationalSampling in Auditing I, StatisticalSampling in Auditing II, StatisticalSampling in Government Operations, RandomScientific Computing with Digital ComputersScientific Computing, Mathematics forScientific and Engineering Organizations, Management ofScientist and Engineer, Contract Liaison for theScientist and Engineer, Contracting for theScientists and Engineers, Management Institute for SupervisorySea Water, Physical Process and Interaction inSecondary Supervisory PracticesSecretarial and Clerical Employees, Orientation Training forSecretarial DevelopmentSecretarial Practices and Procedures, AdvancedSecretarial SkillsSecretarial Skills, AdvancedSecretarial TechniquesSecretarial Techniques, AdvancedSecretarial Training CourseSecretarial WorkshopSecretaries, Supervisory Practices forSecretary, A Practicum for the ExecutiveOperation Update:Security in an ADP Facility, AuditingSecurity, Court and JudicialSecurity Training, Disturbance andSelection, Personnel Assessment andSelf-Help, MedicalSeminar, Administrative OfficerSeminar in ADP, Executive

1Seminar on ADP in Financial Management 12Seminar on ADP and the Law10Seminar in ADP Management and Administration 30Seminar on ADP and Medicine11Seminar on ADP in Personnel Management18Seminar on ADP in Supply Management14

Seminar on ADP in Technical Information Systems 18Seminar in Advanced Computer Systems Technology 31Seminar in Advanced Executive Management 272Seminar for Audit Managers150Seminar Centers, Executive

75Seminar for the Community Development SpecialistFederal-Statc-Local

245Seminar in Computer Systems Evaluation and Selection 32Seminar for Equal Employment Opportunity Counselors 269Seminar, Forensic Chemists240Seminar in Interviewing and Counseling Techniques for Personnelists _ 269Seminar on Library Automation19Seminar on Modern Management Theories 111

268154155176

252478

15610499

242272257269271267267

_63, 268, 270270

_257, 258266261

626

267264232263103

1

INDEX BY COURSE TITLE AND SUBJECTContinuedPageSeminar on Motivation and Human Relations 272Seminar for Personnel Specialists, Labor-Management Relations __ _ 269.

Seminar Series in ADP Systems Analysis Techniques, Workshop/ 42Seminar in Statistical Science for Management, Executive 169Seminar for Summer Aids Supervisors 269Seminar/Workshop Series in ADP, Executive 1Seminars in Alcoholism and Drug Abuse Programming 213Seminars in Executive Development (SED) 259Seminars in Middle Management (SIMM) 259Seminars for Social Workers 264Seminars, Upward Mobility 265Semi-Senior Auditing 152Senior and Semi-Senior Auditing 153Shipping Faults, Government Bills of Lading and Common _ 249Shipping Household Goods 253Shorthand 258Shorthand (Beginners and Advanced) 269Shorthand I 265, 268Shorthand II 265, 268Shorthand, Beginning 257, 267Shorthand, Beginning and Advanced Gregg 262Shorthand Excellence 64Shorthand, Gregg 265Shorthand 960 0

70, 257Shorthand, Refresher 267, 272Shorthand Refresher Course, Gregg Simplified 266Shorthand Refresher Dictation Course 271Shorthand, Speed Building 257Shorthand Theory Review Course, Gregg 271Simplified Shorthand Refresher Course, Gregg 266Skills, Basic Communications 65Skills, Communication 271Skills, Secretarial 267Skills and Techniques Workshop, Basic Office 271Skills Training, Basic Office 269Small Purchases 166Social Workers, Seminars for 264Software Considerations in Systems Design 43Sound, Underwater 242Source Data Automation 14Space Planning and Layout 264Speaking, Effective 263Speaking and Listening 270Speaking, Public 271Special Agent New-Hires, Combined Orientation for Auditor and _.. 259Special Remedial Courses 262Special Studies 271Speed Building Shorthand , 257Speeding the Mail 54Spelling 258Staffing Assistant Function, Personnel 233

297

361


Staffing and Placement, Advanced 229Staffing and Placement, Basic 230Staffing and Placement for Personnel Specialists, Basic 269State Government and Administration: Problems-Programs-Planning_ 83State and Local Governments Under BOB Circular A-87, Develop-

ment of Indirect Cost Allocation Plans for 139State Variables, Introduction to 23Statistical Approaches to Data Analysis 43Statistical Sampling in Auditing I 154Statistical Sampling in Auditing II 155Statistical Science for Management, Executive Seminar in 169Statistical Techniques for Analysis 180Statistics, Basic 266Statistics, Introduction to 260Statistics: A Tool for Marine Investigation 242Stenography 271Storage and Materials Handling 167Successful Audit Report Writing 1 55Summer Aids Supervisors, Seminar for 269Supervision I and II 264Supervision and Group Performance 116, 258, 261, 262Supervision and Group Performance: An Institute for Trainers ____ 117Supervision, Introduction to 112, 261, 263Supervision: Introduction toAn Institute for Trainers 113Supervision of Low-Skilled Employees: An Institute for Instructors _ 120Supervision of Low-Skilled Employees: Problems and Challenges 119Supervisor, Management for the Air Force 260Supervisor and On-the-Job Training, The 203Supervisor, Role of the 263Supervisor Training on Human Relations 270Supervisor's Job, Part I 267Supervisor's Job, Part II 267Supervisors, Labor Management Relations for 263Supervisors, Labor Relations for 127Supervisors, Management Techniques for 269Supervisors, Personnel Management for .224, 261Supervisors, Personnel Management for First-Level 270Supervisors, Position Classification for Managers and 228Supervisors Role in EEO 263Supervisors, Seminar for Summer Aids 269Supervisory Decision Making 270Supervisory Development 263Supervisory Development (2nd Phase) 269Supervisory Development, Basic 260Supervisory Development, Basic and Pre- 269Supervisory Development Course (Pre-supervisory) 264Supervisory Development Program 258Supervisory Leadership, Effective 270Supervisory Management, Advanced 272Supervisory Management, Intermediate 272Supervisory Practices, Basic 272

298


Supervisory Practices, Secondary 272Supervisory Practices for Secretaries 261Supervisory Scientists and Engineers, Management Institute for 99Supervisory Training 265Supervisory Training Course, Phase I .257,258Supervisory Training Course, Phase II .257,258Supplies and Materials, Inventory Control of 164Supply Management, Seminar on ADP in 14Symposium, EEO Awareness

270Symposium for Executives, Labor Relations 129System Design Consideration in an On-Line Environment 43System 360, Introduction to IBM 260Systems Analysis for Computer Programmers 40Systems Analysis, Executive Workshop in ADP 2Systems Analysis for Government Operations 180Systems Analysis Seminar, ADP 5Systems Analysis Techniques, Workshop/Seminar Series in ADP 42Systems Analyst Training 260Systems Design, Information 170Systems Design, Software Considerations in 43Systems Improvement, Directives 48Systems Workshop for Computer Specialists 41

TTariffs, Freight Rates and 248Technical Assistant/Data Processing 28Technical Cartography 263Technical Information Systems, Seminar on ADP in 18Technical Writing Workshop 56Technician, Computer (Programmer) 27Techniques for Management and Control of ADP ProjectsTechniques and Methods of Operations Research WorkshopTelecommunications and the ComputerTelecommunications OperationsTelephone TechniquesTeleprocessing, Introduction toTerminology, Advanced MedicalTerminology, Basic MedicalTheories, Seminar on Modern ManagementTidal Action, Ocean and EustarineTraffic Techniques, ModernTrainers, An Institute forBasic Management Techniques I:Trainers, An Institute forIntroduction to SupervisionTrainers, An Institute forManagement and Group Performance:Trainers, An Institute forSupervision and Group Performance:Training, AdministrativeTraining, Basic Office SkillsTraining, ClericalTraining, ConsularTraining for Correctional Officers, In-ServiceTraining for all new Correctional Officers, Pre-Service

4318143

264258260272272111242250115113

101

117270269

208,271271

264264

303299

INDEX BY COURSE TITLE AND SUBJECTContinuedTraining Cost Model WorkshopTraining Course Design, Workshop inTraining Course, SecretarialTraining Course, SupervisoryTraining, Disturbance And SecurityTraining, Economic and CommercialTraining for all new Employees, Pre-Service (Orientation)Training on Human Relations, Supervisor

Page

257,257,

204205258258264271264269Training Institute for Recruiters 234, 260Training, Instructor 201, 270

Training, Intensive Language 271Training, Junior Officer 271Training, Patent Examining Initial 262Training, Political

271Training Program, Civil Rights 257, 258Training School, Law Enforcement 243Training School, Police 243Training for Secretarial and Clerical Employees, Orientation 257, 258Training Specialist, Basic

259Training, The Supervisor and On-the-Job 203Training, Systems Analyst 260Training, Typewriting Refresher 266Training, Weapons Qualification 264Training, Wives271

Transcription, Advanced Dictation and 268Transcription Power, Dictation and 270Transportation Assistance to Procurement Officers 264Transportation, Ocean 261Transportation Planning, Urban 266Transportation Request, Preparing and Processing the Government 262Typesetting/Photocomposition, Computar 16Typewriter Refresher Training Course 271Typewriting 265, 271Typewriting Refresher 260Typewriting Refresher Training 266Typing 258Typing I

268Typing II268Typing, Beginning 267

Typing, Beginning and Intermediate 257Typing, Beginning and Refresher 262Typing, Orientation and Refresher 268Typing, Refresher 267Typing, Remedial 270Typing Workshop, Basic 270

UUnderstanding Operating Systems 43Understanding, Writing Regulations and Procedures for Public 58Underwater Sound

242Upward MobilityAdvanced Dictation and Transcription 268

300

3C4

INDEX BY COURSE TITLE AND SUBJECTContinuedUpward MobilityContinued

PageAdvanced Effective Listening263Advanced Secretarial Practices and Procedures 271Advanced Secretarial Skills267Advanced Secretarial Techniques270Arithmetic258Basic Communications271Basic Education265Basic Employee Development for Personnel Specialists 269Basic Employee Relations for Personnel Specialists 269Basic English

.262, 267, 268Basic English Workshop270Basic Management Techniques I .114, 261, 263Basic Office Practices272Basic Office Skills and Techniques Workshop

Basic Office Skills TrainingBasic Position Classification for Personnel SpecialistsBasic ReadingBasic Staffing andBasic SupervisoryBasic SupervisoryBasic TypingBasic Typing WorkshopBeginning and Advanced ShorthandBeginning and Intermediate TypingBeginning and Refresher TypingBeginning ShorthandBeginning TypingBetter LettersBetter Office Skills and ServiceBetter Office Skills and Service Instructor's, WorkshopCard Punch Operator TrainingCareer EnglishCivil DefenseCivil Rights Training ProgramComprehensive ReadingComputer Operator TrainingComputer (Programmer) TechnicianComputing Systems FundamentalsCorrespondence ProceduresData Processing, Technical AssistantDefensive DrivingDictation and Transcription PowerEffective ListeningEffective WritingEmployee Relations Assistant Function: Workshop

and Technical Support Personnel 210English Grammar258

English Grammar Review I and II 257, 258English Usage (Programmed Instruction) 269Files Improvement67

271269269267

Placement for Personnel Specialists ..-__..___ 269Development 260Practices 272

66270

.257, 267, 262257262

.257, 267267272

.60, 258, 2706126

257263

.257, 258

.267, 26826

Training 27260258

28.257, 258

270.257, 258, 263

269, 271for Clerical

301


PageFiles Improvement Workshop 268First Aid 263Form and Guide Letters 5GForms Analysis and Design 51Forms Improvement 52GED Training (High School Diploma) 262Governmental Bookkeeping and Accounting 144Gregg Shorthand (Diamond Jubilee Series) 265Gregg Shorthand TheoryReview Course (Diamond Jubilee

Series) 271Gregg Simplified Shorthand Refresher Course 266High School G.E.D. Preparation 263Instructional Methods 269Instructor Training 201,270Interviewing for Results 270Introduction to Supervision .112, 261, 263Job Design and Restructuring 226Magnetic Patterns of the English Language 266Management and the New Generation 102Mathematics I and II 258Medical Self-Help 263Military Correspondence 263Office Practices 68, 265Orientation and Refresher Typing 268Orientation Training for Secretarial and Clerical Employees __.257, 258Personnel Interviewing and Counseling: A Basic Course 232Personnel Management for Personnel Assistants 222Personnel Staffing Assistant Function 233Plain Letters . 263, 264Pre-Retirement Planning 263Public Speaking 271Reading Improvement .69, 262, 266, 271Reading Improvement (VICORE) 269Reading Program 258Records Disposition

177Records Maintenance and Disposition 178Role of the Supervisor 263Secretarial Development 269Secretarial Skills; 267Secretarial Techniques .63, 268, 270Secretarial Training Course .257, 258Secretarial Workshop 266Seminar for Equal Employment Opportunity Counselors 269Seminar in Interviewing and Counseling Techniques for Per-

sonnelists 269Shorthand 259Shorthand (Beginners and Advanced) 269Shorthand I 265, 268Shorthand II 265, 268Shorthand Excellence 64

302

306


PageShorthand 96070,257Shorthand, Refresher

267,272Shorthand Refresher Dictation Course 271Speaking and Listening270Special Remedial Courses262Speed Building Shorthand257Speeding the Mail

64Spelling258Stenography271Supervision and Group Performance

116,258,261,262Supervision of Low-Skilled Employees: An Institute forInstructors

Supervision of Low-Skilled Employees: Problems and Challenges _Supervisor and On-The-Job Training,TheSupervisor's JobSupervisor's Role in EEOSupervisory Development ProgramSupervisory Practices for SecretariesSupervisory Training Course, Phase ISupervisory Training Course, Phase IITelephone TechniquesTypewriter Refresher Training CourseTypewritingTypewriting RefresherTypewriting Refresher TrainingTypingTyping ITyping IITyping, RefresherTyping, RemedialUpward Mobility SeminarsUpward Mobility WorkshopVocabulary BuildingVocabulary ImprovementWorkshop in Effective EnglishWorkshop in the Job Element Examining

Upward Mobility SeminarsUrban Transportation PlanningUse of Hatcheries as a Management ToolUtilities Service Procurement, PublicUtility Programa

120119203267263258261

257,258257,258

258271

.265,271270266258268268267270265235266258

57Method, A 235

265255266165268

VValue Analysis for Management SystemsValue EngineeringVariables, Introduction to StateVideotape Techniques, Demonstration Workshop inVocabulary BuildingVocabulary Improvement

:367

190

26323

199266258

303


wWage Administration, Basic Classification and 259Warm Water Fish Diseases 266Water Analysis, Methods and Interpretations of 266Water Fish Diseases, Warm 266Water, Physical Processes and Interactions in Sea 242Water, Physics and Chemistry of .266Water Related to Fish Culture, Life in 266Waves and Coastal Effects, Ocean 242Weapons Qualification Training 264Wives Training 271Women in Government, Effective Management for 270Workforce Estimating 192Workshop in ADP Programming, Executive 2Workshop in ADP Systems Analysis, Executive 2Workshop on Arbitration and Fact-Finding 130Workshop, Basic English 270Workshop, Basic Office Skills and Techniques 271Workshop, Basic Typing 270Workshop, Better Office Skills and Service Instructors' 61Workshop for Clerical and Technical Support Personnel 210Workshop for College AdMinistrators 256Workshop for Computer Specialists, Systems 41Workshop, Cost Benefit 182Workshop, Decision Logic Table 29Workshop in Effective English 57Workshop, Employee Performance and Career Service Evaluation 257Workshop, Files Improvement 268Workshop in Indexing and Abstracting for ADP Information Systems 20Workshop, Instructional Methods 200Workshop in the Job Element Examining Method, A 235Workshop, Legal Writing

53Workshop, Legislation Formulation 93Workshop, PlanningProgrammingBudgeting 187Workshop in Process Flow Charting 192Workshop, Report Writing

54Workshop, Secretarial266Workshop/Seminar Series in ADP Systems Analysis Techniques __. 42Workshop Series in ADP, Executive Seminar/

1Workshop Series on ADP in Library Operations

21Workshop, Technical Writing

56Workshop, Techniques and Methods of Operations Research 181Workshop, Training Cost Model 204Workshop in Training Course Design 205Workshop, Upward Mobility 235Workshop in Videotape Techniques, Demonstration 199Work Simplification 263, 272Work Simplification Techniques 191Writing, Effective 269, 271Writing Effective Letters 58

Page

INDEX BY COURSE TITLE AND SUBJECTContinuedPageWriting Regulations and Procedures for Public Understanding 58Writirg, Report269Writing I, Successful Audit Report 55Writing Workshop, Legal

53Writing Workshop, Report54Writing Workshop, Technical56Written Communication for Auditors 59

XX-Ray Protection, Medical 265

ERIC Merle rbouse

104 M.461) &atilt imenuratig0

'CI U.S. GOVERNMENT PRINTING OFFICES 1972 0..--469-177

305

309

Introduction

User's Guide

How to Make NominatiOns

Sources

Table of Contents

OPEN INTERAGENCY: COURSES

Automatic Data Processing

Communications and Office Skills

General Management

Labor Relations

Management Sciences

Personnel Management

Other Specialized Courses


Appendix

Index