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Connect @ VMworld FAQ Guide General Conference What is Connect @ VMworld? At Connect, co-located with VMworld, you’ll collaborate on mobile initiatives with the brightest minds in the industry and grow your network by joining the End-User Computing (EUC) community. Discover the latest technologies and solutions and take away key strategies to create a mobile centre of excellence, increase productivity and make your organisation more connected. Who attends? Connect @VMworld attendees are a mix of IT technical professionals and business decision-makers from organizations of all sizes, representing a wide range of industries. When and where will Connect take place? Connect @ VMworld will take place 17 – 20 October, 2016 at Fira Gran Via, Spain. Connect @ VMworld 2016 | FAQ Copyright © 2016 VMware, Inc. All rights reserved. Proprietary and Confidential. Page 1

Document Title - AirWatch€¦ · Web viewMonday 17 October 10.00 – 20.00 Thursday 20 October 12.00 – 18.00 The Fira metro station is located a short walk from the venue entrance,

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Page 1: Document Title - AirWatch€¦ · Web viewMonday 17 October 10.00 – 20.00 Thursday 20 October 12.00 – 18.00 The Fira metro station is located a short walk from the venue entrance,

Connect @ VMworld FAQ Guide

General Conference

What is Connect @ VMworld?

At Connect, co-located with VMworld, you’ll collaborate on mobile initiatives with the brightest minds in the industry and grow your network by joining the End-User Computing (EUC) community. Discover the latest technologies and solutions and take away key strategies to create a mobile centre of excellence, increase productivity and make your organisation more connected.

Who attends?

Connect @VMworld attendees are a mix of IT technical professionals and business decision-makers from organizations of all sizes, representing a wide range of industries.

When and where will Connect take place?

Connect @ VMworld will take place 17 – 20 October, 2016 at Fira Gran Via, Spain.

What is the address of the Fira Gran Via?

Fira Barcelona Gran Via

North Entrance - Hall 8

Carrer del Foc 30

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08038 Barcelona

What is the common language spoken at Connect @ VMworld 2016?

The official language of the conference is English, and all General Sessions, Breakout Sessions and HOLs will be presented in English. Translation services will not be provided. If you elect to bring your own translator, please contact the registration support team.

Is there a minimum age to attend Connect @ VMworld?

Yes, you must be 18 years of age to attend the conference and expo.

What is the recommended conference attire?

Casual to business dress is appropriate.

Is there an email contact for questions?

Yes, you can send questions to the following contacts:

• General questions about Connect @ VMworld can be addressed to [email protected]

• Registration inquiries: [email protected]

• Housing Inquiries: [email protected]

Registration and Inclusion

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What are the registration fees associated with the event?

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How do I register?

1. From the Connect @ VMworld homepage, click the register now button below

2. This will redirect you to the VMworld registration page

3. Create or log into your existing VMworld Account and begin the registration process

4. On Step 4, “Passes and Credentials”, select the “AirWatch Connect @ VMworld Europe” pass

5. Complete the registration process and check your e-mail for a confirmation to ensure you have registered correctly

Is there a deadline for registration?

No, you can register online through the last day of the conference.

What payments do you accept for VMworld 2016 registration?

When registering, you may pay by credit card or wire transfer. Payment must be received to print a conference badge on-site. Please note that after 1800hrs BST on 16 September 2016, payment is accepted by credit cards only.

What is included in the Connect @ VMworld Badge?

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Welcome Reception

VMworld 2016 Keynotes

Hands-on Labs

Solutions Exchange

Connect Breakout Session

VMworld 2016 Party

Lunch and Refreshments

What is NOT included in the Connect @ VMworld Badge?

VMworld general breakout sessions

VMworld EUC breakout sessions

How can I gain access to attend the VMworld sessions?

Upgrade your badge to the VMworld EMEA All Access Badge

Do I need a badge?

Yes, a conference badge is required for entry into the conference and should be worn at all times. Please pick up your badge at the VMworld 2016 registration desk during open registration hours. For security purposes, be prepared to show identification. If you lose your badge, you may show photo identification and have it reprinted at a registration check-in deck for a €50 fee.

Do I need to obtain a visa invitation letter?

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There are a few countries that require a visa for entry. We recommend checking in advance with your country's local Spanish consulate or embassy for details and requirements.

How do I obtain a visa invitation letter?

During the registration process you will be asked if you require a visa letter. In order to request a visa letter from the VMworld team, please be prepared to provide the following information:

Full Name on Passport

Date of Birth

Place of Birth

Gender [Male, Female]

Nationality

Passport Number

Place of Issue

Date of Issue

Date of Expiration

Are you a Government Official [Yes, No]

Visa invitation letters will be submitted for approval for those attendees that have requested a visa invite letter and have completed registration data for a Full Conference pass including payment. Please note we can only issue visa letters for fully paid attendees and you will need to allow two to three weeks for your embassy to process your request. Visa letter requests will not be accepted after 16 September 2016.

Can I be denied registration for any reason?

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VMware AirWatch reserves the right to deny registration to any individual or entity for any reason, at VMware's sole discretion, including past or present failure to meet VMware's standards of conduct, and also including but not limited to, engaging in violent, illegal, threatening or discriminatory conduct.

Are guests permitted to attend?

Attendees may purchase one Guest Pass for a guest who is 21 years of age or older. The Guest Pass fee is €200 and allows registered guests entry only to the VMworld Welcome Reception and the VMworld Customer Appreciation Party. The Guest Pass does not include access to Breakout Sessions, General Sessions, Hands-on Labs, continental breakfast, lunch, or any other activities that are reserved for attendees with Full Conference passes. Guest Passes can be purchased during online registration or onsite at the conference registration desk.

What special dietary requirements are accommodated with the meals at the conference?

If you have any special dietary requests, please be sure to inform us during the registration process. Limited vegetarian options are available at most Conference-related meal functions.

Travel & Housing

Do I need to contact the hotel to book my reservation?

No, when you register online for Connect @ VMworld 2016, you will have an opportunity to request your hotel, check-in and check-out dates, and provide your credit card information. A hotel reservation will be made for you and guaranteed with your credit card.

Do I need to give a credit card to reserve my hotel room?

Yes, a credit card will be needed to confirm your reservation at a designated VMworld 2016 hotel.

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Will I receive a hotel confirmation?

Yes, your hotel confirmation will be included within your registration confirmation emails for Connect @ VMworld 2016. The email will include your check-in and out dates, together with the hotel name and address. You will not receive a confirmation number for your booking.

What is included in my room rate?

Rates are quoted per night based on single occupancy and include buffet breakfast, 10% VAT and city tax.

What if I need a room for double occupancy or a suite?

Please contact the VMworld Housing Team for double occupancy rates and for any upgrades you may wish to make.

If I am not registered for VMworld 2016, how do I book my hotel room?

To take advantage of VMworld's discounted room rates, you must be registered for VMworld 2016.

Which hotels offer smoking rooms?

Smoking rooms cannot be guaranteed and are only available upon request at check-in.

What do the hotels cost and how close are they to the Fira Gran Via?

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There are 40+ hotels located throughout Barcelona with various rates. Visit our Hotel & Travel page to learn more.

Are there conference shuttles between the VMworld hotels and the venue?

There are no shuttles between the hotels and the Fira Gran Via. To get to the venue you can take the metro to either Europa Fira station (17-minute walk) or Fira station (7-minute walk).

Is there transportation to/from the airport?

A shuttle service is offered to attendees from the airport to VMworld 2016. Look for the VMworld 2016 sign on arrival. The shuttle drop off/pick up location is Fira Gran Via, North Entrance, Hall 8.

Airport shuttle hours:

Sunday 16 October 16.00 – 20.00

Monday 17 October 10.00 – 20.00

Thursday 20 October 12.00 – 18.00

The Fira metro station is located a short walk from the venue entrance, Fira Gran Via, North Entrance, Hall 8. The line is L9 and it can be taken directly from Barcelona Airport Terminals 1 and 2 to the venue.

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Session Content

What is Content Catalog, and how does the schedule builder feature work?

Content Catalog is available to the public and is the comprehensive list of Breakout Sessions, Hands-on Labs, Group Discussions and more. Registered attendees and prospective attendees alike use the catalog to check out topics and speakers and find their sessions of interest.

Cancellation Policy

What is your cancellation policy for VMworld US 2016?

All cancellations must be received in writing via email at [email protected].

• For a full refund, cancellations must be received by close of business on August 19, 2016 (1800hrs BST).

• Cancellations received between August 19, 2016 (after 1800 hrs BST) and close of business September 23, 2016 (1800hrs BST) will receive a 50% refund plus a €50 charge for refund processing.

• No refunds will be given after September 23, 2016 (1800hrs BST).

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Please note: Any requests to change the payment method used for a completed registration will incur a €50 change fee. If you need to make a change, please contact the VMworld Registration Team at: [email protected].

VMware reserves the right to deny registration to any individual or entity for any reason, in VMware’s sole discretion, including for past or present failure to meet VMware’s standards of conduct (including, but not limited to, engaging in violent, illegal, threatening, or discriminatory conduct).

Payment terms are Net 30. Payment must be received in full to print attendee badge on-site.

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