Embed Size (px)
Citation preview
Hayley Miles
89 Sheridan Road
Bath
07896176292
Personal Details
I am a 41 year old outgoing person. I have 3 grown up children and two grandchildren; my family are extremely important to me and enjoy spending time with them.
My hobbies are taking long walks with my two dogs and days out with the grandchildren.
I am customer focused and can deal with situations calmly and effectively with either people who are distressed or possibly angry also. I have very good people skills with a great deal of experience dealing with all sorts of people, have a good telephone manner and always able to keep calm in any circumstance.
I can prioritise workload by simply checking what is urgent and what is not and can work quickly and accurately even under pressure.
I am happy to work in a flexible way to meet the needs of the service but know the importance of confidentiality and discretion.
I am good at English and Numeracy as I run the household budget and have had to learn these basic new skills but am keen to lean more and would be happy to train in any area if needed for me to become an effective member of a team.
I have a full driving licence and am happy to travel to and from a place of work.
Employment History
Receptionist and Administration AssistantWeston Childrens Centre Bath
August 2012 to Present
Responsibilities
I am currently covering reception for several Childrens centres but I am based in Weston. I cover reception and am happy to help out with room booking, photocopying taking and safely delivering messages.
I have had lone working training and am happy to work alone and use my own initiative when needed. I daily receive deliveries for which I sign for and ensure the order is safely stored away. It’s my responsibility to make sure the reception area is free of hazards and families and visitors are safe. Health and Safety is vitally important in any establishment.
Teaching Assistant/ Special Educational NeedsTwerton infant school
September 2003 to July 2007
One to one assistance • All aspects of education • Personal care • Supervising playtime and all outside activities
Additional Information
Skills Profile • Full driving license • Accredited skin consultant • Experience of dealing with Special Educational Needs children for example, toileting, teaching, supervision and any other needs for the individual child.• Budget and resource management • Retail management • Printing and embroidery skills acquired through practical experience.
Care Assistant - Oriel Lodge Dementia Home
Bath
I worked in this very challenging environment to ensure clients who had long term personal needs requirements were taken care of, supported and shown empathy and listened to.
Education
Oldfield Girls School 1983-1988
Maths G.C.S.E Grade C English G.C.S.E Grade C RSA Stage 1&2 Distinction.
References
Carole Hammett
Weston Childrens Centre
Finance & Office Manager
Julie Scott
Tel; 07772645050
