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Bill KobrenDirector, Logistics & Sustainment CenterSeptember 6, 2018
DoD Life Cycle Product Support
2017 Chief Learning Officer magazine LearningElite winner as top public & private sector workforce
learning and development organization
Cleared for Public Release
We are part of the community, not just a place to take classes.
We are Located Near Our Customers
Region Location FY18Q2C/NE Fort Belvoir, VA 43,900 Mid-Atlantic California, MD 29,139Midwest Kettering, OH 23,211South Huntsville, AL 36,776West San Diego, CA 33,567Total 166,593
Property Property Management
Program ProgramManagementPContracting
Financial Financial ManagementManagemengManagemen
Science & Science &Science &Technology
Test & Test & Evaluation
Supply Supply Management
Maintenance MaintenanSupport
Distribution & Distribution & Transportation
Life Cycle Life CycleLogistics
DoD AcquisitionWorkforce
Quick Reminder: Life Cycle Logisticsat the Intersection of DoD Acquisition & Logistics
Purchasing
Audit
ManagementgProduction &
Financial
ProductioQuality
Facilities Facilities Engineering
TechnologSystems Systems Engineering
EvaluationInformation
Facilities
Information Technology
KEY FOCUS: Driving greater horizontal & vertical integration across the system life cycle to facilitate acquisition & sustainment of supportable and affordable systems
DoD LogisticsWorkforce
Acquisition Workforce by Component & Career Field
Hot Topics• Readiness Challenges
– Exacerbated by aging legacy platforms, high operational tempos, obsolescence, structural and corrosion issues, and…..
• Supply Chain Risks– Cybersecurity, physical, industrial base, economic, counterfeit parts,
obsolescence, DMSMS, geopolitical, labor, weather, and…• Agile Acquisition (Compressing the Acquisition Cycle)
– Implications for product support strategies & sustainment?– How to fully integrate middle-tier acquisition into sustainment?
• Software Sustainment– Shift from largely hardware-centric model to multi-polar hardware and software-
centric …software is the ‘big dog in the yard’
“The purpose of life cycle sustainment planning is to maximize readiness by deliveringthe best possible product support outcomes at the lowest Operating and Support cost”
– Defense Acquisition Guidebook, Chapter 4
Aligning with the 2018 National Defense Strategy
1. Rebuilding military readiness as we build a more lethal Joint Force
– Including focus on resilient and agile logistics
2. Strengthening alliances as we attract new partners; and- Leveraging public-private partnering opportunities
3. Reforming the Department’s business practices for greater performance and affordability
– Including focus on “streamlining rapid, iterative approaches to capability development”
– Including focus on “logistics and supply chain management, wherein Department seeks to transform sustainment to enhance operational readiness…”
Product Support efforts must align with and support the three lines of effort outlined in the 2018 National Defense Strategy (NDS):
Key Enabler: Life Cycle Management
• “Implementation, management, and oversight, by the designated Program Manager (PM), of all activities associated with the acquisition, development, production, fielding, sustainment, and disposal of a DOD system across its life cycle.”(JCIDS Operation Manual)
• “The PM shall be the single point of accountability for accomplishment of program objectives for total life cycle systems management, including sustainment.”(DoDD 5000.01, Para E1.29.)
• “The Program Manager, with the support of the Product Support Manager (PSM), will…develop and implement an affordable and effective performance-based product support strategy” (DoDI 5000.02, Enclosure 6, Para 2.a.(1))
• “Ensure that sustainment factors are fully considered at all key life-cycle management decision points” (DoDI 5000.02, Enclosure 6, Para 2.b.(1))
PM is responsible for system acquisition and follow-on sustainment objectives
Key Enabler: Integrated Product Support Across the Life Cycle
• “Package of support functions required to field and maintain the readiness and operational capability of major weapon systems, subsystems, and components, including all functions related to weapon system readiness” (10 U.S.C. § 2337)
– Often referred to as system sustainment– Throughout system life cycle, from requirements determination through system design, development, operational use,
retirement, and disposal– More than logistics –includes engineering, cost, program management & other areas– Twelve Integrated Product Support (IPS) Elements
BA CMateriel Solution Analysis
TechnologyMaturation & Risk
Reduction
Engineering & Manufacturing Development
Production &Deployment
Operations &Support
Sustainment Disposal
Supply Support
Manpower & Personnel
Technical Data
Support Equipment
Training & Training Support
Product Support Management
Design Interface Sustaining Engineering
Facilities & Infrastructure
Computer ResourcesMaintenance Planning & Mgt
PHS&T
Product Support Manager (PSM) – Heavy LifterPSM References: https://shortcut.dau.mil/CoP/psm
• “The Program Manager, with the support of the Product Support Manager (PSM)” is responsible for…
- Product Support Strategy
- Life-Cycle Sustainment Plan (LCSP)
- Product Support Business Case Analysis (BCA)
- Product Support Arrangements (PSA)
- Focus: Affordable Readiness
Provides product support subject matter expertise to the Program Manager for execution of PM’s duties as Total Life Cycle Systems Manager
Product Support Manager (PSM)• 10 U.S.C. § 2337 Outlines Ten Primary
Responsibilities, including:– Develop and implement a comprehensive product support
strategy• Use appropriate predictive analysis & modeling - improve
availability & reliability, reduce O&S costs• Conduct cost analyses to validate product support strategy,
including cost-benefit analyses • Ensure achievement of desired product support outcomes
through appropriate product support arrangements;• Adjust performance requirements & resource allocations
across product support integrators (PSI) & product support providers (PSP) to optimize implementation of product support strategy
PSM is Responsible to the PM for Development,Implementation, and Execution of Life Cycle Product Support
Entry-Level Logisticians
Journeyman Logistician:Gaining Depth and Breadth
Expert Practitioner Logistician:Logistician Manager and Mentor
ACAT II & BelowProduct Support Manager:
Depth and Breadth in Product Support
ACAT IProduct Support Manager:
Expert Leader
Program Manager, PEO Staff
Service/DoD Senior Leader
PSM Professional Development & Career Professional Roadmap
KLP/
CAP
Entry-Level Logistician (GS-5/7/9/11/O-2)• Desired Training: LCL Level I Certification & Core Plus Guide*• Assignments: Working one or more IPS Elements (e.g., Maintenance,
Supply, LCL, Distribution & Transportation)
Journeyman Logistician (GS-12/NH-3/O-3)• Desired Training : LCL Level II Certification & Core Plus Guide*
Experience: Breadth / Depth across the Product Support elements and weapon system life cycle
• Education: Bachelors Desired• Assignments: Broadening Across IPS Elements, PMOs, HQ Staff
Expert Practitioner Logistician (GS-13/NH-3/O-4)• Desired Training: LCL Level III Certification & Core Plus Guide*• Experience: LCL in positions across life cycle• Education: Bachelors (or Higher) Desired• Assignments: Leadership Positions, IPS Element Mgr., ACAT III PSM• Cross-DAWIA Certification in Second Career Field Beneficial
Emerging Logistics Leaders (GS-14/NH-4/O-5)• Desired Training: LOG 465, PMT 352, PMT 401• Experience: Across IPS Elements; Acquisition and Sustainment• Education: Bachelors (or Higher) Recommended• Assignments: Supervisory, Competency Lead, ACAT II PSMs• Cross-DAWIA Certification in Second Career Field Recommended
Senior Program Logistician (GS-14/15/O-6)• Desired Training: LOG 465, ACQ 405, ACQ 450, ACQ 452• Experience: Ten Years Desired (Five in Program Office)• Education: Masters (and Senior Service School) Recommended• Assignments: ACAT I MDAP/MAIS Product Support Managers• Meet KLP Position Requirements & KLP Board Selected• Demonstrated Ability to Lead Multidisciplinary Teams
“Graduated” PSMs (GS-15/NH-4/O-6)• Continued Career Progression & Leadership Success• Future or Assigned Program Managers (PM)• Positions: Center, MAJCOM, PEO Senior Functional Lead• Perform in Complex, Challenging Situations• Ability to Inspire and Lead Diverse Teams
* http://icatalog.dau.mil/onlinecatalog/CareerLvl.aspx?lvl=3&cfld=
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Executive Level SES/Flag/General Officer• Senior Product Support/Logistics Leader• Assignments: Program Executive Officer (PEO), OSD Staff, HQ Staff,
Joint Staff, Service Product Support Competency Lead
Source: 26 May 15 PD, ASD(L&MR) Memo
Opportunities for Improvement• Sep 2017 GAO Report “Weapon Systems Management: Product Support Managers’ Perspectives on Factors Critical
to Influencing Sustainment Related Decisions” (GAO-17-744R)• PSMs identified skills and institutional support as factors that enhanced their ability to influence weapon
system acquisition programs:o teamwork and collaborationo early assignment of the PSM positiono organizational support and emphasis on sustainment
• PSMs challenges hindering ability to influence weapon system acquisition programs:o resource constraints (shortages of funding and personnel)o competing priorities (near-term performance vs. long-term sustainment planning)o differing approaches to institutionalizing the PSM position across the Components
• GAO didn’t mince words: • “….program management did not place a strong emphasis on the sustainment portion of a program’s life
cycle, because it was focusing on performance in the near-term”
• “…as a result, decisions are made to meet short-term goals, and it is difficult for PSMs to advocate for long-term sustainment considerations and justify the value of this approach to program managers”
• “…DOD’s acquisition culture historically provides incentives to over-promise on a weapon’s performance while understating its likely cost and schedule demands, thus deemphasizing sustainment”
Product Support Statutory Framework(See “Product Support Statutes” ACQuipedia Article for additional details at
https://www.dau.mil/acquipedia/Pages/ArticleDetails.aspx?aid=e66a7450-cd0d-48e6-b662-318df2978b35)
Title10 U.S.C. §2337
“Life-Cycle Management& Product Support”
Title10 U.S.C. §2337a
“Operating & SupportCosts & ILAs”
Title10 U.S.C. §2320
“Rights inTechnical Data”
Title10 U.S.C. §2441
“SustainmentReviews”Title
10 U.S.C. §2366a+b
“Milestones A & BApproval Certifications”
Title10 U.S.C. §2443
“Sustainment Factors inWeapon System Design”
Title10 U.S.C. §2460
“Depot LevelMaintenance”
Title10 U.S.C. §2464
“Core LogisticsCapabilities” Title
10 U.S.C. §2563
“Industrial Facilities’ Sales toPersons Outside of DoD”
Title10 U.S.C. §2466
“50-50 Rule”
Title10 U.S.C. §2474
“Public-Private Partnerships”
Title10 U.S.C. §2469
“$3M Rule”
Directed Emphasis on Product Support
Guidance on Life-Cycle Management — The SecDef shall issue …comprehensive guidance on life-cycle management• Maximize competition - best use of DoD and industry resources in Product Support
(PS) strategies• Provide best product support outcomes at the lowest operations and support cost.• Each major weapon system be supported by a product support manager (PSM)
C l M tC Th S D f
10 U.S.C. § 2337
DODI 5000.02, Enclosure 6DODI 5000.02 Enclosures
1. Acquisition Program Categories & Compliance Requirements2. Program Management3. Systems Engineering4. Developmental Test and Evaluation (DT&E)5. Operational and Live Fire Test and Evaluation
6. Life-Cycle Sustainment Planning7. Human Systems Integration (HSI)8. Affordability Analysis and Investment Constraints9. Analysis of Alternatives10.Cost Estimating and Reporting11.Requirements Applicable to All Programs Containing
Information Technology (IT)12.Defense Business Systems (DBS)13. Rapid Acquisition of Urgent Needs
• Sustainment across the life cycle
• Supported by a designated Product Support Manager (PSM)
• Emphasis on program sustainment and operating & support costs
• Detailed planning required in support of all acquisition phases
• PMs “develop and implement an affordable & effective performance-based product support strategy”
• Life-Cycle Sustainment Plan (LCSP) for all programs
• Outlines overarching Sustainment Metrics
• Independent Logistics Assessments (ILA) prior to key decision points & milestone decisions to assess sustainment strategy
• Followed by post-IOC sustainment assessments every 5 years
DoD Life-Cycle Sustainment Policy(Source: DoD Instruction 5000.02, Enclosure 6)
(Statute: 10 U.S.C. 2337, 2337a, 2441)
“The Program Manager, with support of the PSM, will…ensure thatsustainment factors are fully considered at all key life-cycle management decision points”
How do I plan for product support? What do I need to consider?
DoD Product SupportPolicy & Guidance
PPP GuidebookPartnership
development(October 2016)
PBL GuidebookPerformance Based
Strategy & Arrangements(April 2016)
BCA GuidebookCOA analysis
process(February 2014)
O&S Cost Mgt. Guidebook
Cost guidance(February 2016)
What needs to be done for planning product support?
(I)LA Guidebook
Logistics Assessment(July 2011)
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COOA analysis OOOOO&O&S
GuMIL- HDBK-
502ASupportability
Analysis Process(March 2013)
RAM-C Report Manual
Design for Supportability(June 2009)
PSM GuidebookProduct Support,
management(April 2016)
Where do I document my planning efforts?
DoDI 5000.02 Overarching
acquisition direction (Aug 17)
Defense Acquisition GuidebookAcquisition guidance - Chapter 4 specific
to Product Support (Feb 17)
Life Cycle Sustainment Plan OutlineDocumentation of sustainment planning
(Jan 17)
Additional Guidance documents to supplement Product Support Planning:
Common Themes: affordability, effectiveness, integration, outcomes, life cycle management
Focus: crafting & executing well-thought out, affordable product support strategies to meet
warfighter readiness & cost requirementshttps://www.dau.mil/tools/p/integrated-Product-Support-Guidebook-Suite
Life Cycle Sustainment Plan (LCSP)(DoDI 5000.02, Enclosure 6)
LCSP is the plan for formulating, documenting & executing the product support strategyFurther Information: https://shortcut.dau.mil/JST/lcsp
• PMs for all programs responsible for developing and maintaining an LCSP beginning at Milestone A.
• Describes activities to develop, implement, & deliver a product support package that maintains affordable system operational effectiveness over system life cycle and seeks to reduce cost without sacrificing necessary levels of program support.
• AS includes overview of product support strategy and sustainment-related contracts
• USD(AT&L) approves ACAT ID, ACAT IAM, & USD(A&S)-designated special interest program LCSPs at each decision point.
• CAE or designee, approves LCSPs for ACAT IC, ACAT IAC, & ACAT II/III at each acquisition decision point after Materiel Development Decision
• LCSP updated at each decision point reflecting increased maturity of product support strategy, product support package changes, risks, & cost reduction activities
DAU Logistics Functional Area Gateway
• Menu & Operational Status– DAU Regional Locations & Colleges– Product Support References & Tools– Product Support Policy & Guidance
• Contact & Organizational Information & Feedback
• Logistics Director’s Blog
• Logistics Quick Links– Training & CL Modules– Communities of Practice– Ask-a-Professor– ACQuipedia– Certification Standards– Product Support Guidance Suite
• Rotator Announcements
https://www.dau.mil/training/career-development/logistics/
Integrated Suite of Product SupportFocused Learning Assets & Related Resources
Logistics Functional Area Gatewayhttps://www.dau.mil/training/career-
development/logistics/
Product Support Mission Assist Workshops (5), Consulting
Support www.dau.mil/consulting-servicesWorks
Prodducuctt shops (5), Consulting
sssssisisstst shops (5) ConsultingSuSupppppporororortttt MiMiMiMissssssioioionnn AsAsAs
Product Support ACQuipedia Suite (144)https://shortcut.dau.mil/acq/acquipedia
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Product Support Guidance Suite (12)https://www.dau.mil/tools/p/integrated-Product-Support-
Guidebook-Suite
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Product Support Communities of Practice (3)https://www.dau.mil/training/career-development/
logistics/p/Communities-of-Practice
Communities of Practice (3)Commu
Integrated Suite of Product SupportFocused Learning Assets & Related Resources
Logistics Functional Area Gatewayhttps://www.dau.mil/training/career-
development/logistics/
Product Support Mission Assist Workshops (5), Consulting
Support www.dau.mil/consulting-servicesWorks
Prodducuctt shops (5), Consulting
sssssisisstst shops (5) ConsultingSuSupppppporororortttt MiMiMiMissssssioioionnn AsAsAs
Product Support ACQuipedia Suite (144)https://shortcut.dau.mil/acq/acquipedia
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Product Support Communities of Practice (3)https://www.dau.mil/training/career-development/
logistics/p/Communities-of-Practice
Communities of Practice (3)Commu
1 Year Experience 4 Years Experience2 Years Experience
Life Cycle Logistics DAWIA Certification Requirements (FY19)
44 Logistics Continuous Learning ModulesCLL 001 Life Cycle Management & Sustainment Metrics
CLL 002 Defense Logistics Agency Support to the PM
CLL 003 Supportability Test and Evaluation
CLL 004 Life Cycle Logistics for the Rest of Us
CLL 005 Developing a Life Cycle Sustainment Plan (LCSP)
CLL 006 Public-Private Partnerships
CLL 007 Lead Free Electronics Impact on DoD Programs
CLL 008 Designing for Supportability in DoD Systems
CLL 011 Performance Based Logistics (PBL)
CLL 012 Supportability Analysis
CLL 013 DoD Packaging
CLL 015 Product Support Business Case Analysis (BCA)
CLL 020 Independent Logistics Assessments
CLL 021 Product Support Arrangements
CLL 022 Title 10 Depot Maintenance Statute Overview
CLL 023 Title 10 U.S.C. 2464 Core Statute Implementation
CLL 024 Title 10 Limitations on Performance of Depot Maintenance (50/50)
CLL 025 Depot Maintenance Interservice Support Agreements (DMISA)
CLL 026 Depot Maintenance Capacity Measurement
CLL 029 Condition-Based Maintenance Plus (CBM+)
CLL 030 Reliability Centered Maintenance (RCM)
CLL 031 Performance Based Logistics (PBL) Contracting Strategies
CLL 032 Preventing Counterfeit Electronic Parts from DoD Supply System
CLL 033 Logistician’s Responsibilities During Technical Reviews
CLL 034 SLAMIS
CLL 036 Product Support Manager (PSM)
CLL 037 DoD Supply Chain Fundamentals
CLL 038 Provisioning and Cataloging
CLL 039 Product Support Requirements Identification
CLL 040 Business Case Analysis Tools
CLL 043 Green Logistics: Planning for Sustainability
CLL 045 Designing for Transportability
CLL 046 The Twelve Integrated Product Support Elements
CLL 051 System Retirement, Materiel Disposition Reclamation, Demil & Disposal
CLL 056 Sustainment of Software Intensive Systems
CLL 057 Level of Repair Analysis - Introduction
CLL 058 Level of Repair Analysis – Theory and Principles
CLL 059 Sustaining Engineering
CLL 062 Counterfeit Prevention Awareness
CLL 120 The DoD Shelf-Life Program
CLL 200 DMSMS: What Program Management Needs To Do And Why
CLL 201 DMSMS Fundamentals
CLL 202 DMSMS Executive Overview
CLL 203 DMSMS Essentials
CLL 206 Introduction to Parts Management
Required for DAWIA Certification
Five Primary Product Support Communities of Practice:Logistics , PBL & Additive Manufacturing, DMSMS & Ammo
https://www. dau.mil/cop/log
https://www.dau.mil/cop/pbl/
https://www.dau.mil/CoP/dmsms
https://www.dau.mil/cop/am
https://www.dau.mil/CoP/ammo
DAU Additive Manufacturing(3D Printing) Learning Assets
• Additive Manufacturing Community of Practice (AM CoP) https://www.dau.mil/cop/am– Interdisciplinary focus - logistics, manufacturing, engineering, acquisition law
• Twenty-six Additive Manufacturing training video vignettes in DAU Video Library https://media.dau.mil/channel/Life%2BCycle%2BLogistics/62958791
• Additive Manufacturing ACQuipedia Article https://shortcut.dau.mil/acq/am
• Special AM-focused Nov-Dec 2016 Defense AT&L Magazinehttps://www.dau.mil/library/defense-atl/p/Previous-Issues
• Dec 2017 AM Lunch & Learnhttps://www.dau.mil/events/Lunch-and-Learn---Additive-Manufacturing-using-3-D-Printing-
• PMT 401 “Hitting Print” Additive Manufacturing Case Study
• 3 Apr 2018 DAU Acquisition Training Symposium (Ft Belvoir VA) - "Additive Manufacturing - DLA Works to Integrate Digital Manufacturing into Defense Acquisition"
w.dau.mil/cop/amon law
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ACQuipedia
• Topically-based• 456 total articles• 144 Life Cycle
Logistics articles covering topics across the life cycle
• Definitions, overview, policies, guidance, tools & training
• Direct alignment with other DAU learning assets
https://shortcut.dau.mil/acq/acquipedia
DAU Logistics Director’s Blog
• DAU Homepagehttps://www.dau.mil/
• Logistics Career Gateway https://www.dau.mil/training/career-development/logistics/
• Logistics Director’s Blog https://www.dau.mil/training/career-development/logistics/blog
Over 1,300 Posts Since August 2009
• Professional Reading List available on LOG CoP– https://www.dau.mil/cop/log/Pages/Topics/Life-Cycle-Logistics-Career-Field-
Recommended-Reading-List.aspx
• Six primary topic areas:– Logistics Engineering & Designing for Supportability– Supply Chain Management– Business Case Analysis– Continuous Product & Process Improvement– Organizational Excellence, Customer Focus & Strategic Transformation– Leadership & Management
Life Cycle LogisticsProfessional Reading List
“Not all readers are leaders, but all leaders are readers”-- Former President Harry S. Truman
Opportunities Going Forward• Product
– Early & continuous investments in reliability & maintainability– Modular open systems to facilitate technology insertion & continuous modernization– Condition Based Maintenance (CBM+): prognostics, diagnostics, condition monitoring…– Enabled by emerging technologies such as additive manufacturing/3D printing
• Process– Long-term, outcome-based product support strategies enabled by public-private partnerships
• Incentivize desired behaviors…achieve key metrics…facilitate product and process improvements• Balance affordability & readiness…or better still, increased performance at lower costs!
– Proactive Diminishing Manufacturing Sources & Material Shortages (DMSMS) strategies– Data-driven, affordable, customer-focused, agile supply chains
• People– Workforce professional development - we must continue to “up our game”– Increased technical competence and enhanced logistics & engineering integration
It’s not about parts on the shelf – It’s aboutaffordable war-winning capabilities, outcomes, readiness, and satisfied warfighters
Affordable Readiness!
In Conclusion
• Don’t lose sight of why we do what we do: supporting the warfighter and the nation
• We must all strive to be cost-conscious & focused on meeting warfighter weapon system performance requirements -- efficiently, effectively, and affordably
• DAU learning assets are available to the Defense Acquisition Workforce, as well as broader DoD, Service and defense industry logistics community…
• …to develop a talent pool of multi-functional logisticians, prepared to successfully support mission accomplishment in a rapidly-evolving environment
“Continuously delivering performance with affordability and speed as we changeDepartmental mindset, culture, and management systems” – 2018 National Defense Strategy
Questions?
