Donation SummitWelcome!

Sue Dunn, CEODecember 8, 2015

Moment of Honor

Mission• Donor Alliance saves

lives through organ and tissue donation and transplantation.

Vision• To be a center of

excellence; maximizing all donation opportunities.

Core Values

Who We Are• 501(c)3 not-for-profit organization• Federally designated by CMS – one of 58– Four year designation cycles with required

performance metrics– Colorado and most of Wyoming

• Organ Procurement Organization– 130 organ donors, ~ 400 organs– 1600 bone and skin donors

• 120 employees• 110 donor hospitals and 4 transplant centers

Regulatory Agencies

State Quality Award December 2015

“Donor Alliance Achieves Highest State-Level Recognition from Rocky Mountain Performance Excellence”

What is RMPEx?• Process improvement methodology based on the

Baldrige Criteria, a program designed to foster innovation and improved results

• Process and Results Criteria– Leadership– Strategy– Customer– Knowledge Mgmt– Workforce– Operations– Results

Why RMPEx & Baldrige?“….we have been able to better define, assess and improve our processes throughout the organization.” “Those efforts have allowed us to reduce deaths on the organ transplant waiting list, provide tissue grafts for thousands of patients, and offer a legacy for the donor families with whom we interact on a daily basis.”

Core Competencies• Mission Driven• Relationships

Key Customers• Transplant Centers• Tissue Processors

Key Stakeholders• Donors/Donor Families• Community

Partners, Suppliers, Collaborators• Partners– Donor Hospitals, MDs, RNs, Coroners

• Suppliers– Transport, Medical Supplies, LABS, Donor Referral

Line• Collaborators– Other OPOs

Tissue Activity

2008 2009 2010 2011 2012 2013 2014 ann 20150

200

400

600

800

1000

1200

1400

1600

1800

939 8941024 966 1017

1177

15901693

Donors Bone Skin

Organ Activity

2008 2009 2010 2011 2012 2013 2014 ytd 20150

20

40

60

80

100

120

140

160

100 96 104 109 100119

87 92

15 1926 25

26

29

2230

Brain Dead DCD

2008 2009 2010 2011 2012 2013 2014 ytd 20150

50

100

150

200

250

300

350

400

450

500

356 368394

446

390

463

337

391

Transplants

The Results of Our Work

Click here to see Juniper’s video