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www.ontrackindia.com
A b o u t U s
Ontrack Systems Limited (OSL) is an ISO 9001: 2008 certified, publicly-traded IT
services company offering a wide array of software and networking expertise across
industries to help enterprises conceive, build, deploy and leverage world-class technology
solutions. Ontrack is driven by the vision of “Global leadership through quality
solutions in Information Technology .”
Founded in 1988 and ranked 128th fastest growing company in Asia Pacific by Deloitte
Touche Tohmatsu (2002), Ontrack continues to adapt itself to the fast changing needs
of its customers keeping pace with continuous growth and learning.
Ontrack has a skilled and experienced manpower of over 200 IT professionals across
the globe involved in projects spanning vertical industries and related applications.
B a c k g r o u n d
Since its inception in the year 1988, Ontrack has evolved into a dominant player in the
global IT and IT Enabled Services (ITES) market. These twenty years have witnessed
a gradual spreading of wings to cover not only the Domestic but also the International
markets. Presently, the company serves global markets through its offices in Kolkata,
Chennai, London, Milpitas, Abu Dhabi, Fujairah, Bilthoven, Melbourne and Sydney.
Ontrack provides managed services and software development, maintenance and
implementation services across varied industry sectors. Its technological prowess lies
in its state-of-the-art Managed Service Centre in UK and Offshore Development Centres
at Kolkata and Fujairah (UAE) where quality software, support and integration work can
be accomplished at competitive costs.
Ontrack is registered under the Software Technology Parks of India (STPI) to house
its operations in India.
Mission
Entrepreneurial Leadership
Customer Leadership
Brand Leadership
www.ontrackindia.com
Board of Directors
B. Hari
(Managing Director)
S.V. Ramani
Vijay Chhinkwani
Robin Ghosh
Ramdevan V Krishnaswamy
Q u a l i t y
Ontrack is an ISO 9001:2008 Certified Company with Total Customer Satisfaction as its
quality policy objective. The emphasis is on basic process discipline enabling timely
delivery and quality assured deliverables. Well-defined and documented quality standards
and procedures have been laid down for project management that help monitor projects on
a real-time basis and ensure that the customer is never out of touch.
Mandatory training courses on programming practices and software quality assurance
have been identified for Ontrack's human resource, the actual practitioners of quality
processes.
Services Offered
Software Development
Web Applications
Client-Server Technology
E-business Solutions
Multimedia
Portal Development
System Integration
Outsourcing
Service Level Agreements (SLA)
Application Management
Quality Testing
Maintenance
End-User Training and Support
Remote Management and Service Delivery
Offshore Development
SAP Business One Practice
Microsoft Dynamics
Software Consultancy Services
IT Procurement
Networking Managed Services
Product Development
Managed Services
ERP Training
Recruitment and Staffing Solution
Mobile Applications
Business Domain
Banking and Financial Services
IVRS
Speech Synthesizer
Trade & Indenting
Manufacturing
Credit and Risk
Sales/Purchases
Stores/Inventory
HR & Payroll Solutions
Telecommunication
Healthcare
Tea Industry
Transportation
Excise Accounting
CRM
www.ontrackindia.com
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O n t r a c k i n I n d i a
Global Delivery Centre (GDC)Based in Kolkata, India, GDC is positioned as the primary Offshore Development Unit for its customers
in Asia, Europe and North America. It has placed itself as a high-class software development business
unit and offers its customers extensions of their software development facility.
GDC houses highly experienced professionals spanning across varied platforms and technologies
with state-of-art Development Infrastructure.
GDC executes software application and application integration projects and evolves robust process
models for its global customer base. GDC assures its customers of complete consistency with their
development processes and ensures total protection of Intellectual Property Rights of their products,
projects and technologies.
Technology Solutions Group(TSG)Based in Kolkata, India, this division provides robust IT infrastructure services to its customersto improve reliability, gain higher levels of control and increase productivity.
Service OfferingsRemote Maintenance
Management of Desktop, Servers, Network infrastructure using onsite, on-call & remote
management methodologies.
Service Level Agreement (SLA)
Ontrack provides Remote Maintenance services to its customers where the network is monitoredremotely with 24-hour network surveillance. As part of the offering, Ontrack provides real-timereports and customer defined thresholds to optimise the performance of Desktop, Servers,Networks and Applications.
“Ontrack has a customer-friendly approach and total understanding of our business-specific needs andbuilding their solutions to meet our business goals.”
Chief Trade Co-ordinator (IT & MIS)MPS Group of Companies, Kolkata
www.ontrackindia.com
“We rolled out the first version of a comprehensiveproduct in a record 16 weeks and we do not regretour royalty arrangement with Ontrack, since thiswould not have been possible without their offshoredevelopment centre”
Vice President, Product DevelopmentUS Based Company
For seamless project management GDC uses
a tool Project Workbench - a new approach
in Collaborative working along with cowork,
a knowledge management system.
Project Management
To use quality and processes to deliver, "In Time".
Recruitment and search services, based on an intimate understanding of our clients needs,
in order to enable them to achieve their corporate objectives through the very best talent
available.
Our Mission
O n t r a c k G l o b a l
Our VisionTo be a Global-staffing firm, trusted and respected by those we serve.
Our CommitmentWe are a dynamic staffing solutions company committed to the success of our clients, our
candidates, and our community. We believe that the best way to provide superior staffing
solutions is to focus on customer service, Time to delivery, innovation and quality.
Our ServicesResource Provisioning – providing skilled and eligible candidates to match your requirement.
Ontrack understands the critical nature of keeping your boats sailing smoothly, which is why
we provide you with the best candidates after rigorous discussion of your environment at length.
Contract Programming – providing project management and strategic staffing solution on contract
basis. Terms and arrangements are determined by mutual consent between Client, Contract Worker
and Ontrack.
End-To-End Recruitment – We do everything for our esteemed clientele; we understand and map the
needs of the clients and thereby reducing their processing cycle, so that they can focus their time
and energy on core business.
Value Added Service – At Ontrack we understand that every client has different
requirement, so we offer a broad range of individually tailored service.
O u r Va l u e s
Integrity
Respect
Trust
Exceptional Service
Commitment & Fun
Community & Stewardship
Ontrack GlobalServices Limited is a wholly owned subsidiary of Ontrack Systems Limited
www.ontrackglobal.com
Ontrack's SAP recruitment focusses on HCM,CRM,AMS,FMS and SCM competencies.
Ontrack prides itself on its ability to provide candidates to clients when and where they are required.
The company's fast reaction time has impressed both management consultancies and end-users.
As a reputable and reliable specialist SAP recruitment division, Ontrackhas established links with
most major management consultancies worldwide.
The Company also nurtures relationships with end users who wish to be supplied SAP contract
expertise directly.
O n t r a c k G l o b a l
SAP Recruitment
O n t r a c kE R P S c h o o l
w w w. e r p s c h o o l . i n
Ontrack ERP SchoolOntrack ERP School is singularly focussed on creating industry ready, certified professionals for
the ERP (Enterprise Resource Planning) industry.
SAP Business One certified consultants: In partnership with SAP , this course offers training to
become a SAP certified consultant for SAP Business One.
MS ERP consultant: This intensive course designed by Ontrack is focussed on creating
industry-ready consultants for Microsoft Dynamics Navision, Axapta & Microsoft CRM.
Our courses provide an opportunity for fresh as well as working executives to get a flying
start as an ERP professional. We offer special packages for Companies, Universities, Colleges,
and educational institutes.
To create high performance ERP consultants who will make a significant impact in the ERP
marketplace.
Our Vision
Courses Offered®
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One of India's earliest established global business portals, IndiaOneStop.com is an effective
and interactive web platform for exchange of information and strengthening bilateral trade
relations between India and its major trade partners.
Positioned as a major source of information for its extensive industry coverage and country-
specific focus, it is the only Indian business portal granted affiliate status with The Wall
Street Journal (Interactive Edition).
This division channels offline services such as sale of project reports, market studies and
turnkey project consultation in collaboration with experts in the concerned fields.
The portal records 4.6 million visitor traffic every month from over 70 countries reflecting
its increasing credibility and reliability.
India’s first tender web daily, this portal has pioneered a change in the preferred vehicle for
publishing/accessing tender notices and secured bid documents ensuring transparency in
various stages of the tendering cycle. Housed in Kolkata, the division hosts over 300 new
tenders daily from different sectors of the Industry including major public sector enterprises
and Government departments.
The cutting edge service being provided is the highly secured facility and introduction of
new technology like online tendering solutions keeping in mind the market demands for
such cost-effective technology and transparency in tendering.
Strategically placed as a leader in e-tendering solutions, the division combines needs with
innovative ideas offering authentic and encrypted bid document generators, saving time
and cost for both bidders and tender authorities.
For global visitors, multiple language support has been implemented to allow the users to
localise the application.
“Tendertimes.com has been hosting
our tender notices and secured Bid
/Tender documents since 2002.
Their service delivery so far has been
punctual and satisfactory.”
Rajiv Gupta
Dy. C.E/ Con/PRD
Eastern Railway,
Kolkata, India
"IndiaOneStop can play a significant
and meaningful role as an effictive
e-platform to exchange views
among the corporates and business
leaders and industry associations.”
S.K.Ghosh
Chairman
Industrial India Trade Fair
O n t r a c k i n U K
Ontrack Systems (UK) Limited is a wholly owned subsidiary of Ontrack Systems
Limited offering IT services and focuses in the areas of Bespoke Development. It also
functions as the Global Sales Headquarters for the company.
Based in Hemel Hempstead, England, Ontrack UK reaps the benefits of real-time
access to the technologies and expertise which arm the company with that
much-needed edge in the marketplace. The dedicated and highly skilled IT
professionals at Ontrack, its subsidiaries and joint ventures, work onsite, offshore or
offsite to provide customised IT solutions for companies in several sectors of the
industry.
Ontrack has a network of technologically capable representatives in Netherlands and
acts as the sales hub to provide cutting-edge IT solutions to businesses in Netherlands
and Europe.
Software Development
SAP Solutions
Networking
Consultancy
Microsoft NAV/AX
IT Services
www.ontrackuk.com
To provide your company with the services as per your requirment.
Ontrack UK provides full range of SAP services that address the needs of
organisations throughout the lifecycle of their SAP system and is successfully
deploying and maintaining SAP in its clients’ business.
Ontrack UK with its offshore model addresses the increasing pressure of delivering
services on a 24 x 7 support through its Offshore Development Centres at Kolkata
and Fujairah. To complement the Onsite and Offshore Development, Ontrack UK
offers a range of consultancy services to vendors and end users.
The focus is now on establishing the Managed Service Centre (MSC) of Excellence.
Managed Services
Staffing Solutions
IT Procurement
IT Recruitment
O n t r a c k M a n a g e d S e r v i c e C e n t r e
K e y F e a t u r e s :
Improve reliability of servers and applications
Problem isolation and resolution at 2nd line of support
and higher
Secure access to performance metrics through the
Remote Services Desk
Expert 24x7 customer support
Powerful Support Technology
Commitment to Excellence
Ontrack’s managed services offer integrated cost-effective IT management solutions with
significant improvement in service quality. Its service offerings include remote monitoring
and reporting services for servers, networks and applications; managing IS Infrastructure,
Desktop, SAP ProMon & Administration and Remote Service Desk.
Ontrack’s flexible suite of services, guaranteed by a robust service level agreement (SLA),
include support in the most complex areas delivering total customer satisfaction.
Managed Service Offering
Managed Services Approach
O n t r a c k i n U A E
Ontrack Systems (UAE) Limited is a wholly owned subsidiary of Ontrack Systems
Limited. In UAE, Ontrack has positioned itself at the vanguard of the IT services
revolution. It has created a formidable team of highly experienced software and
marketing professionals and delivers innovative and comprehensive solutions that
enable its clients in the Middle East to maintain tangible benefits.
A Development Centre, positioned as an extension to the Global Delivery Centre
(India), is located in Fujairah which provides the ideal environment for Software
Development. The high-end hardware and configuration set-up makes the
Development Centre ideal for both domestic and offshore development options
with an easy mix of technology and support.
Ontrack UAE offers product solutions for SMS, Document Management, Interactive
Voice Response System (IVRS), Speech Synthesizer, Collaborative Tools, SAP Business
One andOffice Management.
The latest entrepreneurial venture in the UAE has been the support of Arabic interfaces
for taking on regional software projects to suit local needs.
Project support is available from the Development Centre and its Marketing Office at
Abu Dhabi, one of the most modern cities in the world that has enjoyed tremendous
growth in all business sectors. Ontrack UAE focuses on customised software sales
and product sales in the UAE and GCC region. It plans to establish an SMS service
centre and is currently moving towards a Joint Venture with a major German
consultancy firm to work as a help-desk for easier scaling for its GCC clients.
Development Centre
Project Support
www.ontrackuae.com
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O n t r a c k i n A u s t r a l i a
Services Offered
SAP Business One
Business Intelligence and
Data warehousing
BPO
Custom Solutions
Software Development
Training
Ontrack Systems in Australia came into existence after the merger of Australian entity of Intellisys
Technology (Aust) Pty Ltd with Ontrack Systems Ltd, India.
www.ontrackaus.com
At Ontrack Systems, we help clients improve their efficiency, Increase their competitive advantage and better
serve their customers through innovative information and technology solutions. Ontrack Systems is a global
corporation with offices in United States, UK, UAE, Holland and India. Our success stems not only from our
service offerings and our insistence on Quality, but also from our understanding of cultural gaps and how to
bridge them. Spanning the globe allows us to provide seamless service to our clients.
Ontrack Systems provides Information Technology Solutions and IT- Enabled services to a variety of organization
globally. We are a fast growing firm that has extended its operations to various parts of the world with diverse
clients.
Over 250 consultants adopted into the Ontrack family since conception in 1992. Dedicated
Competence Center located in Kolkatta, India serving as Global Delivery center and training facility,
delivering cost benefits of over 40% on budgets.
S t r a t e g i c A l l i a n c e sOntrack alliances with several Global Technology Giants to offer latest
technology solutions to its customers.
Novell
IBM
ORACLE
Microsoft
SAP
C l i e n t P r o f i l eOntrack’s customer profile includes large business organizations across the globe.
A partial list of its clients is:
Mitsui & Co. Plc, UK
Bookham Technology, UK
ETeX-Sprachsynthese AG, Germany
architects-at-work AG, Switzerland
Titan Key Software, Hawaii
Cyber Temp Inc., USA
Omniscient Software, USA
L&T, UAE
SAS-Emirates, UAE
Shiik Flamingo Hotel & Resort, UAE
Jotun Paints
Jet Airways
Vodafone UK
United National Bank, UAE
Al Masaood, UAE
Bharat Sanchar Nigam Ltd., India
Agriculture and Rural Development Bank
(ARDB), West Bengal, India
Indian Railways, India
Garden Reach Shipbuilders & Engineers
Limited, India
Ordinance Factory Board, India
Indian Statistical Institute, India
Abu Dhabi Emiratization Council
Exide Industries Ltd., India
ACER
Soffront
3COM
HP
Te s t i m o n i a l“The Experience with Ontrack was truly World Class.....I've never worked with any team, anywhere, that hasdelivered higher quality, better timeliness, or tighter budgets. And most importantly, I've never had an easiertime interacting with any other firm.”
Peter KayPresidentTitan Key Software, Hawaii
“We are very impressed with your performance regarding Milan Agency Business system. I hope to continueour relationship for long time.”
General Manager, ITJapanese Multinational, London
INDIAGlobal Delivery CentrePlot Y-18, EP-Block, Sector-V, Salt Lake.Kolkata - 700 091,Telephone: +91-33-2357 2555/56/60/61Fax:+91-33-2357 2564E-mail: [email protected]: www.ontrackindia.com
Technology Solutions GroupP-61 Dr.Sarat Banerjee RoadKolkata 700 029Telephone: 033 2466 7831/9830170028/9830308327Fax: 033 2460 1281Mobile: 09830280967E-mail: [email protected]: www.ontrackindia.com
IndiaOneStop.comGlobal Delivery CentrePlot Y-18, EP-Block, Sector-V, Salt Lake.Kolkata - 700 091,Telephone: +91-33-2357 2555/56Fax: +91-33-2357 2564E-mail: [email protected]: www.indiaonestop.com
Tendertimes.comGlobal Delivery CentrePlot Y-18, EP-Block, Sector-V, Salt Lake.Kolkata - 700 091,Telephone: +91-33-2357 2555/56Fax: +91-33-2357 2564E-mail: [email protected]: www.tendertimes.com
UKOntrack Systems (UK) Ltd.Abbey House18-24 Stoke RoadSloughBerks SL2 5AGTel: 01753 722160Fax: 01753 722165Email: [email protected]: www.ontrackuk.com
UAEOntrack Systems (UAE) Ltd.P.O. Box 53680, Abu DhabiTelephone: +971 2 6744663Fax: +971-2-644 6776E-mail: [email protected]: www.ontrackuae.com
UAE Development CentreP.O Box 3153, FujairahTelephone : +971-9-228 1464Fax: +971-9-228 1465E-mail : [email protected]: www.ontrackuae.com
AUSTRALIAOntrack Systems (Aus) Pty Ltd.Sydney Office:Level 14, 309 Kent StreetSydneyNSW 2000Telephone: +61 2 9248 0162Fax: + 61 2 9232 1799Email:[email protected]: www.ontrackaus.com
Melbourne Office:Level 8, 350 Collin Street.MelbourneVic 3000Telephone: + 61 3 8605 4876Fax:+ 61 3 8601 1180Email: [email protected]: www.ontrackaus.com
