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Consulting Services International We are property Loss valuation Experts Providing: Construction Consulting / Appraisal & Umpire Services Expert Witness & Litigation Support Catastrophe Solutions International We are Catastrophic Loss Control Experts Providing: Pre & Post Disaster Business Continuity Preparedness Planning & Programs Together We Are The CSI Group, LLC 1.888.910.4274(4CSI) www.csigroupna.com

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Page 1: Download Professional Curriculum Vitae - The CSI Group, LLC

Consulting Services International We are property Loss valuation Experts

Providing:

Construction Consulting / Appraisal & Umpire Services

Expert Witness & Litigation Support

Catastrophe Solutions International We are Catastrophic Loss Control Experts

Providing:

Pre & Post Disaster Business Continuity Preparedness Planning & Programs

Together We Are

The CSI Group, LLC 1.888.910.4274(4CSI)

www.csigroupna.com

Page 2: Download Professional Curriculum Vitae - The CSI Group, LLC

Professional Curriculum Vitae

John C. Robison

1-888-910-4274 (4CSI)

1045 Legacy Walk, Woodstock, GA 30189

Email [email protected]

www.csigroupna.com

To whom it may concern,

For your review; please find the Professional Curriculum Vitae of Mr. John C. Robison. Mr. Robison has over thirty years experience within the Construction and Insurance Restoration Industries. Over

the course of the past eight years he has specialized in providing impartial, third party, support and dispute

resolution to the Insurance and Construction Industries, and Individual Property Owners.

Through his vast and well versed resources of knowledge and experiences within the Disaster

Restoration, Construction and Insurance Industries; Mr. Robison has provided extensive commercial and residential sales, estimating, project management, and labor support on numerous multi-million dollar projects.

He has also provided, and served, by both mutual and Court Appointments, as Appraiser and Umpire on

numerous large commercial and residential claims, and has always completed these services with a positive,

expeditious and amicable resolve. With his personal demand for honesty and integrity, and his expectation of the same by others, combined with Mr. Robison’s driving force to provide exceptional services, John has earned a

strong respect within the Industry as well as within his specialized field of services.

Mr. Robison has extensive experience with Xactimate estimating software and providing accurate cost

estimations and damage evaluation reports for large commercial, industrial, multi family losses as well as small

residential claims. John holds numerous certifications and court recognitions and has performed numerous

appraisals and Umpire services throughout his career.

Mr. Robison is accustomed to extensive travel into heavily devastated areas and is able to adapt and

overcome in the most adverse of conditions and situations, yet, still able to perform and provide exceptional products and professional services. John has simultaneously and successfully managed multiple projects in

multiple states. Mr. Robison is well versed in Emergency Services and Restoration Operations and Protocols, and

has worked on projects ranging from $5,000.00 to over $20,000,000.00. Mr. Robison and The CSI Group, LLC look forward to discussing the vast potentials regarding the engagement of his services to accommodate your

needs. Should you require further information concerning the credentials of Mr. Robison or The CSI Group, LLC,

or would like to further discuss these potentials, please feel free to contact us at any time.

Sincerely,

John C. Robison President of National Operations

The CSI Group, LLC

Page 3: Download Professional Curriculum Vitae - The CSI Group, LLC

Curriculum Vitae John C. Robison

1-888-910-4274 (4CSI)

140 Colony Center Drive, Ste. 102, Woodstock, GA 30188 E-mail [email protected]

www.csigroupna.com

2012 - Present Property Loss Appraisal Network (P.L.A.N.)

An Organization and Consortium of Professional Insurance Loss Dispute Resolution

Providers for the Continuation of Education & Certification within in the industry.

Mr. Robison is the Founder & Executive Director

2005 – Present The CSI Group, LLC - Atlanta, GA

Consulting Services International / Catastrophe Solutions International

Mr. Robison is the President of National Operations / Chief Operating Officer

Daily operations including Budgeting, P&L, Marketing, Business Strategies and Relations

Job Costing / Cost Engineering / Budgeting

Customer Relations / Sales

Employee Training and Management of up to 175 Employees / Subcontractors

Job scheduling and lay out

Cost estimation for repairs of High-Rise Resorts / Condominiums, Retail Commercial and Industrial

Facilities and Multi / Single Family Dwellings

Compiling a complete on-site damage and repair assessment and cost estimation of repairs of catastrophic

structural damages

Directly assist Insurance Adjusters with catastrophe settlements

Assuring that each estimate conforms to all applicable State, Local and National Code Requirements

Audit Contractor and Carrier estimates and material pricing in regards to each specific project and

scrutinize the competency of their estimates

Disaster Restoration Emergency Services Coordination and Support

Procurement of materials and Sub Contractors

Appraisals / Umpire Services

2005 – 2006 Belfor USA - Atlanta GA New Orleans LA

Mr. Robison served as Senior Construction Consultant & Freelance Contractor

Cost estimation for repairs of High-Rise Resorts / Condominiums, Retail Commercial and Industrial

Facilities and Multi / Single Family Dwellings

Compiling a complete on-site damage and repair assessment and cost estimation of repairs of catastrophic

structural damages

Directly assisted Insurance Adjusters with catastrophe settlements

Assuring that each estimate conformed to all applicable State, Local and National Code Requirements

Audit Contractor and Carrier estimates and material pricing in regards to each specific project and

scrutinize the competency of their estimates

Appraisals.

2004 – 2005 Instar Services Group - Nashville TN

Mr. Robison served as Project Manager / Estimator / Sales Coordinator

Disaster Restoration Project Manager / Estimator

Sales Coordinator / Customer Relations / Job Costing / Cost Engineering / Budgeting

Procurement of materials and Sub Contractors

Page 4: Download Professional Curriculum Vitae - The CSI Group, LLC

Page 2 John C. Robison

Curriculum Vitae

2003 – 2004 Full Circle Restoration - Duluth GA

Mr. Robison served as Project Manager / Estimator / Emergency Services Coordinator

Disaster Restoration Project Manager / Estimator

Emergency Services Coordinator (Residential and Commercial Water Losses)

Customer relations / sales

Procurement of materials and Sub Contractors

Job Costing / Cost Engineering / Budgeting

Employee training, job scheduling and lay out

2000 – 2003 Winmark Homes - Suwanee, GA.

Mr. Robison served as the Senior Estimator

Materials Take-Offs for “ground-up” construction of new homes

Justifying Change Order requests and Variance Purchase Orders

Identifying misuse of materials by Sub-Contractors

Directly assist Purchasing Department to prepare P. O.’s and all new home “Start-Ups”

Justifying Sub-Contractor quotes and invoices

Directly assist Architects in the production of new product lines

Assisted in bring new home starts from 200 to over 600 per year

1997 – 2000 EGP & Associates Inc. - Atlanta, GA.

Mr. Robison served as Construction Consultant / Cost Estimator

Cost estimation for repairs of High-Rise Resorts / Condominiums, Retail Commercial and Industrial

Facilities and Multi / Single Family Dwellings

Compiling a complete on-site damage and repair assessment and cost estimation of repairs of catastrophic

structural damages

Directly assisted Insurance Adjusters with catastrophe settlements

Assuring that each estimate conformed to all applicable State, Local and National Code Requirements

Audit contractor estimates and material pricing in regards to each specific project and to scrutinize the

competency of the contractors and their estimates

1987-1997 JCR Enterprises (Inc.) / Living World Landscape Company –Atlanta, GA

Mr. Robison served as President / Chief Operating Officer

Residential and Commercial Disaster Restoration and Remodeling

Commercial Tennant Build-Outs / Site lay out

Custom Residential Remodeling and Additions

Residential and Commercial Landscape, Structural Hard-Scape and Irrigation Design & Installation

Employee and Client Relations

Time and materials tracking and verification

Materials procurement

Sub contractor coordination

Cost estimation

Affiliations and Certifications:

Dallas Texas Sheriff’s Reserve: 1982

Georgia Nurseryman’s Association: 1989-1994

Southern Loss Association Atlanta Georgia Member: 2006 through present

Windstorm Insurance Network Member: 2007 through present

Windstorm Insurance Network Umpire / Advanced Umpire / Appraisal Certification: 2008 - 2013

NFIP / FEMA Flood Adjuster Certification – 2010

Property Loss Appraisal Network 2012, 2013

Page 5: Download Professional Curriculum Vitae - The CSI Group, LLC

Page 3 John C. Robison

Curriculum Vitae

Publications:

Employee Procedure and Safety Procedure Manuals for various companies within the Construction

Industry inclusive of ethical practices of sales and project management personnel.

Currently authoring and co authoring a continuing education and certification curriculum and teaching

platform for what is to be unilateral and nationally accepted educational program for the Appraisal and

Dispute Resolution process of Insurance Appraisers and Umpires.

A Brief Synopsis Mr. Robison’s Court Appointments / Expert Testimony:

Superior Court of Fulton County Georgia, December, 2009

o Mr. Robison was Court appointed as Umpire in $250,000.00 Residential Appraisal

Superior Court of Galveston County Texas, March, 2010

o Mr. Robison provided Expert Testimony and Pretrial Assistance in $20,000,000.00

Contractor / Property Owner Law Suit

US States District Court For the Southern District of Texas, Brownsville TX, March, 2011

o Mr. Robison provided Expert Testimony and Pretrial Assistance in $1,000,000.00

Contractor / Property Owner Law Suit

A Brief Synopsis of Pre Trial Assistance, Depositions and Testimonies by Mr. Robison:

2011 To Present - Mr. Robison is providing Expert Witness and Litigation Support in Million Dollar (+)

“Property Owner/ Insured v Contractor and Carrier” Liability and Bad Faith litigation from the Atlanta Floods of 2009.

2011 – Mr. Robison Provided Expert Witness and Litigation Support in Million Dollar (+) “Contractor v

Property Owner” litigation from Hurricane Dolly.

2010 – Mr. Robison Provided Expert Witness and Litigation Support in Multi Million Dollar

“Contractor v Property Owner” litigation from Hurricane IKE.

2009- Mr. Robison Provided Expert Witness and Litigation Support on Million Dollar (+) Appraisal from

Hurricane Ike.

2008 – Mr. Robison Assisted on a Mississippi Government Facility with roofing repair issues. Mr.

Robison’s participation in this matter was to comprise a list of deficiencies and re construction defects as

directed by the Prime Contractor against the Sub Contractor, create an outline of interrogatories, deposition questions and participate as an umpire between the Prime Contractor, Sub Contractor and the

Prevailing Jurisdiction prior to mediation and or Court Proceedings.

2008 – Mr. Robison Assisted Sub Contractor in Louisiana who had performed work for a General

Contractor and had not been compensated per their contract. Mr. Robison’s participation in this matter

was to comprise a list of deficiencies and re construction defects as directed by the General Contractor

against the Sub Contractor, an outline create an of interrogatories, deposition questions and participate as

an umpire between the General Contractor and Sub Contractor prior to mediation and or Court Proceedings.

Page 6: Download Professional Curriculum Vitae - The CSI Group, LLC

Page 4

John C. Robison Curriculum Vitae

2007 - 2012 – Mr. Robison was involved in the assistance of several Sub Contractors in a Lawsuit against

a New Orleans General Contractor for nonpayment of work performed as a result of Hurricane Katrina under FEMA funding. This Case is still in process awaiting Federal intervention under the “Whistle

Blower Act”

2007 - Deposition given regarding damage assessment to property located in Terry Town, LA. Mr.

Robison provided testimony disputing the claims of the Contractor, Architect and Engineer regarding the

actual damages and costs of repairs. The claim was settled upon Mr. Robison’s recommendations.

2007 - Pre-Trial Consultant for case involving Home Owners Association dispute against home

construction regarding retaining walls and drainage issues and pricing comparisons between 2004

construction costs and 2007 construction costs. The claim was settled upon Mr. Robison’s

recommendations.

A Brief Summary of Major National Catastrophic Events Worked by Mr. Robison

Hurricane Floyd

Hurricane Charlie

Hurricane Jeanne

Hurricane Ivan

Hurricane Wilma

Hurricane Katrina

Hurricane Dolly

Hurricane Ike

Hurricane Irene

Atlanta Floods

Atlanta City Tornado

Ringgold Tornado

Numerous Tropical Storm, Tornado, Flood and Hail Events Across The Country

Education:

1979 – 1981 Harper College, Palatine IL,

Business Management /Business Law / Spanish / Construction Management / Forensic Science

Computer Proficiencies:

Xactimate / MS Word / MS Excel / MS PowerPoint / MS Access / MS Publisher/ Quick Books

Professional & Contractor Version

Additional Qualifications and Achievements:

Fluent in Spanish

References and Additional Information for Mr. Robison:

Additional Professional Employment Experience current and past certifications and referecnces available

upon request.

Thank you in advance for your consideration.

Page 7: Download Professional Curriculum Vitae - The CSI Group, LLC

Page 5 John C. Robison

Curriculum Vitae

Who We Are:

We are Third Party Construction Dispute Resolution Providers, Construction Consultants, Appraisers / Umpires,

Clerk of the Works Service Providers and Project Management Facilitators. The CSI Group, LLC (CSI) is an independent Construction Consulting Firm founded in 2005 by

John C. Robison, and built upon the principles and desires to provide positive construction solutions to the

insurance and construction industries as well as to individual property owners. With over thirty years experience

in the Construction industry, John is an entrepreneur and a businessman that has operated as a General Contractor since 1977.

Our Mission:

• To pride ourselves in providing prompt, courteous and efficient services along with impartial and justifiable

expert evaluations, costs and supporting information without any hidden agendas or interests in the outcome.

• To strive to offer 24 hour response.

• To provide our professional staff the proper tools and training to assure that we will always provide each and every client with the unsurpassed quality of services demanded by our company and expected by our clients.

• To treat all clients fairly and equally.

What We Do:

When Disaster Strikes (CSI) is at your side!

We specialize in Large Loss Evaluations to 20M + inclusive of the following services: • Appraisals

• Builders Risk Evaluation

• Clerk of the Works • Construction Consulting

• Construction Estimation

• Construction Management

• Cost Control and Analysis • Critical Path Coordination

• Disaster Restoration Coordination

• Expert Testimony • Litigation Support

• Post and Pre Disaster Planning and Contingencies

• Project Management • Quality Control

• Third Party Dispute Resolution

• Umpire Services

Page 8: Download Professional Curriculum Vitae - The CSI Group, LLC

Page 6 John C. Robison

Curriculum Vitae

How We Do It:

(CSI) has the Solutions to help you manage, and the knowledge to make it happen!

We have earned a reputation within our Industry by treating each client fairly and equally while providing prompt, courteous and efficient services along with impartial and justifiable expert evaluations, costs and

supporting information without any hidden agendas or interests in the outcome.

• We are Non-Biased • We Do Not operate to generate Commissions or Billable Hours

• Our Consultants are Employees, and not Contract or Commission based

Consultants • We are big enough to provide for all your needs

• We have years of diversified construction experience

• We are Not inconspicuously tied to a sister construction and/or mitigation company

• We understand how important a Budget is • We understand the demands for quality, accuracy, efficiency and professionalism

• We are small enough to treat each client as they are our only one

• Quite simply we Are the best

Why We Do It:

(CSI) knows When Disaster Strikes...Your Time Counts...Your Money Matters!!

Through his vast experiences and the obvious needs within our industry for Honest and Non Biased Third Party

Resolution, John has taken his talents and connections as a general Contractor within the industry and has turned his efforts towards making The CSI Group, LLC (CSI) into an industry leader for honest, accurate and impartial

construction related solutions.

This along with his personal demand for honesty and integrity and his expectation of the same by others,

combined with his driving force to provide exceptional services, John has earned a strong respect within the Industry as well as within his specialized field of services. This allows The CSI Group, LLC, to provide prompt,

courteous, efficient and professional services along with impartial and justifiable expert evaluations, costs and

supporting information without any hidden agendas or interests in the outcome.

Page 9: Download Professional Curriculum Vitae - The CSI Group, LLC

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John C. Robison

Curriculum Vitae

Certifications

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Curriculum Vitae

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Curriculum Vitae

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