DPDHL Commerzbank German Investment Seminar 09012012

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    Larry Rosen, CFO

    New York, 9-11 January, 2012

    Deutsche Post DHL

    Commerzbank

    -

    German Investment Seminar

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    EBIT growth of 40% in9M

    2011

    2011 guidance increasedwith Q3 figures

    Major restructuring iscompleted

    Taking full benefit ofglobalization and

    outsourcing trends

    Strategy 2015:

    Provider of choice

    Employer of choice

    Investment of choice

    MAIL: stabilization ofEBIT at ~EUR 1bn, keydriver parcel growth

    DHL: 1315% EBITCAGR in 201015, keydriver fast growingregions

    Organic growth driven bya focused businessportfolio

    Leading market positionin key growth regions

    Solid liquidity andbalance sheet position

    Highlights

    Operationalperformance on

    track

    Clear strategicambitions and targets

    Leverage ourgrowth potential

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    Mail: strategic levers for EBIT stabilization in place

    Mail: strategic levers for EBIT stabilization in place

    Performance on track, clear strategic ambition and targets

    Performance on track, clear strategic ambition and targets

    DHL: strong positioning in structural growth markets

    DHL: strong positioning in structural growth markets

    Agenda

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    Deutsche Post DHL at a Glance

    1) Underlying EBIT; 2) Average FTEs FY 2010

    The

    postal servicefor Germany

    Domestic German Mailand Parcel

    Sales:

    EUR 13,821mn

    EBIT 1):

    EUR 1,152mn

    Empl. 2):

    146,365

    The

    logistics company for the world

    International andDomestic Express

    Sales:

    EUR 11,111mn

    EBIT 1):

    EUR 785mn

    Empl. 2):

    88,384

    Global Air, Ocean andRoad Freight

    Sales:

    EUR 14,341mn

    EBIT 1):

    EUR 390mn

    Empl. 2):

    41,729

    Global SupplyChain

    Solutions

    Sales:

    EUR 13,301mn

    EBIT 1):

    EUR 274mn

    Empl. 2):

    131,032

    Corporate Center / Other: Sales: EUR 1,302mn; EBIT 1): EUR -395mn; Employees 2): 13,764

    2010 key figures

    Group: Sales: EUR 51,481mn; EBIT 1): EUR 2,205mn; Employees 2): 421,274

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    Improvement in customer satisfaction

    Stable or increased overall satisfaction in3/4 of recent surveys

    Divisional business developmentprograms set up

    Building a track record

    of solid andimproving performance

    2010 results above increased guidance

    Guidance for FY 2011 increased after Q3

    figures

    Excellent trend in engagement

    (Employee Opinion Survey 2010)

    79% participation rate (+3% yoy)

    Significant improvement in satisfaction for

    all KPIs (range of +2% to +8%) yoy

    Clear Strategic Ambition

    Providerof Choice

    Employer of ChoiceInvestment of Choice

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    Ongoing growth momentum in Q3 drives strong 9M figures

    1) 2010 EBIT included non-recurring items of EUR -302mn, t/o Mail EUR -4mn and DHL EUR -298mn; 2) Attributable to Deutsche Post AG shareholders

    Group P&L 9M 2011

    EUR mn9M

    20109M

    2011 Chg.

    Revenue 37,610 38,806 3.2%

    EBIT 1) 1,310 1,837 40.2%t/o Mail 896 861 -3.9%t/o DHL 716 1,271 77.5%

    Financial result 964 -411 NA

    Taxes -162 -356 >100%Consolidatednet profit 2) 2,054 988 -51.9%

    EPS (in EUR) 1.70 0.82 -51.8%

    Reported

    revenue

    growth affected byadverse fx-effects and divestments. Organicgrowth of +6.0%

    EBIT

    continues to improve strongly driven bycontinuous growth in our DHL divisions whileMail EBIT is stabilizing

    9M 2011 Financial result

    was impacted byPostbank effects of

    EUR -107mn

    comparedto EUR +1,334mn last year

    Tax

    rate in line with 25% guidance

    Consolidated net profit

    up by 52%excluding Postbank effects

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    Group

    Mail

    DHL divisions

    Corp. Center/Other

    2011

    Above EUR

    2.4bn

    ~

    EUR

    1.1bn

    Above EUR

    1.7bn

    ~

    EUR -0.4bn

    EBIT guidance: Group EBIT above EUR 2.4bn

    Net profit excl. Postbank transactioneffects to improve in line withoperational

    performance

    Capex not more than EUR 1.6bn

    Tax rate of 25%

    Restructuring will have a considerablylower influence on operating cash flowthan last year (in 2011 c. EUR 200mncash

    outflow)

    prev. EUR 2.22.4 bn

    prev. EUR 1.01.1 bn

    prev. EUR 1.61.7 bn

    unchanged

    Full-year 2011 Guidance

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    Target balance sheet structure is the leading element of our finance strategy

    Balance sheetstructure

    Dividend policy

    Priority for useof excess liquidity

    Financial debtportfolio

    Target / maintain BBB+ rating

    4060% of net profit(cash flow / continuity considered)

    2010 dividend up 8.3% to EUR 0.651)

    (pay-out of 59%)

    1.

    Invest in business2.

    Fund pensions3.

    Increase rating to A-

    4.

    Special dividend, share buyback

    Syndicated bank facilities

    Bonds

    Fundamental

    finance objectives

    Reliability

    Predictability

    Strategic flexibility

    Low cost of capital

    Clear steeringmetric

    1) Proposal to AGM

    Overview DPDHL Finance Strategy

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    Mail: strategic levers for EBIT stabilization in placeMail: strategic levers for EBIT stabilization in place

    Performance on track, clear strategic ambition and targetsPerformance on track, clear strategic ambition and targets

    DHL: strong positioning in structural growth marketsDHL: strong positioning in structural growth markets

    Agenda

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    MAIL: Key Figures

    mn units

    Parcel volumes

    Mail communication volumes

    2006

    -1.6%

    2007 2008 2009 2010

    8,380 8,112 8,185 7,955 7,826

    CAGR: -1.7%

    2006

    +4.2%

    2007 2008 2009 2010

    749 753 773 761 793

    CAGR: +1.4%

    mn units

    mn9M

    2010

    9M

    2011 Chg.

    Revenue 10,145 10,223 0.8%

    EBIT 1) 896 861 -3.9%

    9M 2011

    5,750

    605

    +0.8%

    +9.4%

    9M 2011

    1) Reported EBIT: including non-recurring items of -4mn in 9M 2010

    Solid growth in Parcel continues, supportedby gradual capacity enhancements

    Stable volume development in MailCommunication so far in 2011

    Union agreement on further labor flexibility

    Legislator sets new price-cap at CPI

    0.6%

    Highlights

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    Comprehensivepackage forimprovedproductivity andemployee

    satisfaction

    Long-term union agreement New price-cap formula

    Wage negotiations

    More headroomfor

    future priceincreases

    Parcel concept 2012

    Investment inservice quality andcapacity increaseto enable futureparcelgrowth

    Negotiationsstarted

    Agreementexpected inQ1

    2012

    EBIT stabilization elements being realized

    Mail Target: EBIT Stabilization at EUR 1bn

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    New flexible model for age-based working solutions

    Option to pay proportion of current salary into worktime account

    Partial-retirement program supplemented by working-time

    accounts and a demographic fundExtension of no compulsory redundancy until 2015

    Continued outsourcing

    990 parcel-delivery districts handled by sub-contractors

    Outsourcing of transportation extended by 1,000 drivers

    Agreed salary/working condition changes

    4% lower entry wage for new Mail employees

    New vacation policies based on company service, not age

    Renewal of non-chargeable overtime, work days andshort breaks agreements

    Comprehensive package, agreed until 2015

    Mail: Long-term Union Agreement

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    New price cap regime offering more headroom

    Mail: New Price Cap Set at CPI-0.6%

    1) Federal Network Agency = Bundesnetzagentur; 2) CPI = German Consumer Price Index

    Conclusions for Deutsche Post

    No price increase for 2012

    Buffer of +1.2% carried over to 2013 (1.8% inflation rateminus 0.6% x-factor)

    Postal price cap decision of Federal Network Agency1)

    New formula: x-factor reduced from 1.8 to 0.6%

    Reference period for relevant CPI 2) broughtforward by six months

    Regulation valid until 31 Dec. 2013

    Directly impacted Mail revenues of EUR 3.5bn

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    Driver: Demographics/Convenience/Cost

    Established segments New segments

    Online share of total retail spend (by segment, in %)

    844

    11

    20

    35

    92

    < 1

    Pharma-

    ceuticalsTotal Drugstore

    productsFood productsConsumer

    electronicsFashion

    and shoesMedia (books/

    CD/DVD)

    Driver: Convenience/Cost

    5% market growth until 2020 1)

    driven by changing consumerbehavior towards e-commerce

    1) Source: Bundesverband des Versandhandels, Gesellschaft fr Konsumforschung

    Mail: Growth in German Parcel Market

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    Parcel Germany: Strategic Focus

    DPDHL only postal organizationworld-wide to offer nation-wide 24/7access

    to all shipping needs

    13,500

    retail outlets

    1,000

    Parcel Boxes for 24/7 drop-off

    2,500

    automatic PACK STATION sto

    drop-off, frank, or use as

    delivery

    address

    Online Franking of all parcel products

    iPhone and Android apps forall

    services

    To date 2mn registered Packstationcustomers

    83% check whether vendor ships toPackstation before purchase

    36% increase their online spendafter registration for Packstation

    Target group in age segment 2550years with high online affinity

    Parcel Germany is shaping eCommerce as the leadingservice

    provider

    Source: Europisches Handelsinstitut

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    Structural volume decline due to e-substitution

    Rise in factor cost

    Investments in digital services (near-term)

    EBIT Headwinds

    EBIT Levers

    Stabilization

    Sufficient elements for EBIT stabilization materializing

    Mail Target: EBIT Stabilization at EUR 1bn

    Parcel growth

    Digital services (medium-/long-term)

    New pricing regime

    Network flexibility / Productivity improvement

    Labor flexibility / Productivity improvement

    Increased overhead efficiency

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    Mail: strategic levers for EBIT stabilization in placeMail: strategic levers for EBIT stabilization in place

    Performance on track, clear strategic ambition and targetsPerformance on track, clear strategic ambition and targets

    DHL: strong positioning in structural growth marketsDHL: strong positioning in structural growth markets

    Agenda

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    Driving double-digit EBIT CAGR in 20102015

    Outgrowing underlying markets by 12% p.a.

    DHL markets outgrow GDP

    Continuous performance improvement

    Real GDP Real trade

    1.52.0X

    2010 2011 2012 2013 2014 2015

    EUR 1.45 bnEBIT CAGR

    1315%

    DHL Serves Structural Growth Markets

    Achieve benchmark/sector leadingoperating margins by 2015 orearlier for each DHL unit

    ~ 89%Air ~ 68%Ocean ~ 78%

    ~ 7%

    Target revenue CAGR. for 20102015

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    DHL Footprint Asia

    1) 3rd party revenue Asia/Pacific; sum of DHL divisions or respective division

    DHL clear No. 1 in Asia

    > 60,000 > 30,000 > 10,000 > 20,000Employees

    19% 29% 21% 8%(% of total)

    7.1bn 3.1bn 2.9bn 1.1bn(in EUR)

    Revenues 2010 1)

    No. 1 No. 1 No. 1 No. 1Market position

    > 500,000 > 86,000 > 300Customers

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    15F14F13F12F11F10090807

    +4

    +2

    0

    -2

    -4

    IHS Global InsightEIUIMF

    Forecast

    Global GDP % growth (real) Levers for cost flexibility

    Increased proportion of cost structure madevariable (e.g. temporary labor ininternational

    operations)

    Optimized mix of owned aircraft, short-term

    leases and long-term leases

    Discretionary spend (e.g. advertising)

    Long-term contracts in Supply Chain, oftenwith agreed minimum volumes

    Well prepared for volatile environment

    DHL: Economic Outlook and Implications

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    EUR mn9M

    2010

    9M

    2011 Chg.

    Revenue 8,207 8,644 5.3%

    EBIT 1) 273 679 >100%

    +9.8%

    9M 11

    528

    9M 10

    481

    9M 11

    30.1

    9M 10

    26.8

    +12.3%

    Revenues per day 2)

    in EUR mn Shipments per day 000s

    Underlying EBIT margin

    Time Definite International (TDI)

    key trends

    Margin increased, second-best in the industry

    Q1 10 Q2 10 Q3 10 Q4 10 Q1 11 Q2 11 Q3 11

    Shipment growth even accelerating in Q3

    Volume growth again clearly ahead ofcompetition

    Further yoy margin improvement asoperating leverage and overall cost disciplineoffset ongoing investments into network,advertising and training

    Speed of Yellow

    global advertisingcampaign

    Highlights

    1) Reported EBIT: including non-recurring items of EUR -267mn in 9M 2010;2) Currency translation impacts are eliminated. Hence, 2010 and 2011 data are aggregated with the same currency rate

    7.8%+40 bp

    7.5%8.3%8.2%7.1%6.9%5.9%

    DHL Express: Key Figures

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    Shipments

    Revenue

    34%

    DHL Express: Focus on our Core Competence TDI

    DHL Express

    focus on TDIhas moved the needle

    Major domestic withdrawalscontributing to thatproportion

    Domestic activity shifted

    from mature EU markets togrowth markets in Asia /Pacific and Latin America

    Domestic Strategy:

    Maintain successful,

    profitable businesses, e.g.India Blue Dart, Mexico

    Continuous monitoring oflower performingbusinesses

    75%61%

    Domestic = TDD + DDD International = TDI + DDI

    2008 2010

    19%

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    US Asia> 10%

    Europe Asia

    > 10%Intra-Asia

    > 10%Others

    ~50%of global DHLTDI shipments

    touch Asia

    Dynamic growth continues: Double digit volume growth on all majorAsia-related trade lanes

    DHL TDI global shipment flow,

    by

    origin/destination

    DHL TDI regional trade lanes,

    Q3 2011, yoy volume growth

    DHL Express: Asia Market Position

    Inbound Asia

    Outbound Asia

    Intra-

    Asia

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    DHLExpressGlobalMarket

    Share TDI of30%

    External Research Underlining TDI Leadership across all regionsoutside the Americas

    DHL Express:

    Global

    Market Positions

    in TDI

    Asia Pacific [4,316m EUR]EEMEA [360m EUR]

    Europe [5,288m EUR] Americas [3,914mEUR]Others

    4%DHL

    13%

    UPS

    32%

    FedEx

    51%

    DHL

    36%

    FedEx

    21%

    UPS

    10%

    TNT

    6%

    Others

    27%

    Others

    18%

    TNT

    17%

    UPS

    12% FedEx

    6%

    DHL

    47%

    DHL

    38%

    UPS

    23%

    TNT

    16%

    FedEx11%

    Others

    12%

    Source: Market Intelligence 2011 (FY 2010 data, MRSC); Scope: BE, CH, DE, ES, FR, IT, NL, PL, SE, UK, IE; AE, RU, TR, ZA; AU, CN, HK, IN, JP, KR, SG, TW; US, CA, MX, BR

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    EUR mn9M

    20109M

    2011 Chg.

    Revenue 10,443 11,108 6.4%

    EBIT 1) 252 303 20.2%

    Air freight 000s Tons Export Ocean freight 000s TEU 2)

    Key volume trends

    Gross profit increased

    Air freight GP/Tons Export Ocean freight GP/TEU 2)

    Positive revenue and profit developmentdespite unfavorable currency effects andvolatile market environment in Q3

    As expected slightly weaker volumes due toincreased general market softening andstrong volumes in Q3 2010

    Trend towards higher margin levels driven byfavorable buying conditions, profitable

    growthapproach and efficient operations

    Focus on sector strategy and value-added

    services

    Highlights

    1,802

    9M 11

    1,823

    9M 10

    +1.2%-0.2%

    9M 11

    2,047 2,042

    9M 10

    9M 11

    443

    9M 10

    414

    +6.9% +16.0%

    9M 119M 10

    238205

    DHL Global Forwarding, Freight: Key Figures

    1) Reported

    EBIT: including

    non-recurring

    items

    of

    -6mn in 9M 2010

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    Airfreight, weight by origin Seafreight, FCL volume by origin

    LATAM

    Europe

    North America

    South Asia -Pac& Africa

    North Asia-Pac

    MENAT

    DHL Forwarding, Freight Reflects Global Flows ofInternational Trade

    A global business with strong contributions from emerging markets

    Europe

    North America

    North Asia-Pac

    MENATLATAM

    South Asia -Pac

    & Africa

    Other

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    China South (7)

    China North (32)

    Note: ( ) = no. of Branches

    = Branch Location

    = Sales Office Location

    and today in 2011

    Shanghai

    Suzhou

    Shenyang

    Tianjin

    Ningbo

    Dalian

    Urumqi

    Qingdao

    Chengdu

    Xian

    KunmingXiamen

    HangzhouWuhan

    Wuxi

    Nanjing

    ShenzhenGuangzhou Dongguan

    Zhongshan Hongkong

    Beijing

    China South (5)

    China North (17)

    Presence in 2006

    Branch

    22

    Office

    0

    Branch

    39

    Office 26

    Note: ( ) = no. of Branches

    = Branch Location

    = Sales Office Location

    DHL Global Forwarding, Freight :Network Expansion in China from 20062011

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    InternationalAirfreight

    InternationalOcean freight

    Industrial Project

    Customer

    ProgramManagement

    CustomsBrokerage

    What DGF offered in 2006

    DGF is the leading provider in China Domestic airfreight and road freight

    Innovative solutions e.g. cross border road freight, multimodal,

    rail, connectChina to fast growing neighbors, e.g. ASEAN, CIS

    DHL Global Forwarding, Freight: Service Extension Towardsa Comprehensive Portfolio Connecting China and Beyond

    Our current service offering in China 2011

    TradeFacilitation(IOR/EOR)

    Ocean Securewith GPS-

    enabled devices

    ShippersInsurance

    Trade/Fair/ExhibitionLogistics

    Chinese DesksAt Overseas

    Carbon Report& Offsetting

    Offering

    InternationalOcean freight

    IndustrialProject &

    Chartering

    InternationalAirfreight

    InternationalSupply Chain

    CustomsBrokerage

    Control TowerManagement/

    LLP

    DomesticAirfreight

    Multimodal-

    Rail Segments

    Domestic Roadfreight

    Multimodal-

    Cross-border

    Segments

    Multimodal-

    Air Segments

    (SeAir, Rail-Air)

    Multimodal-

    Land Bridge &

    Mini LandBridge

    Value addedservice

    LogisticsManagement

    Services

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    1) Reported EBIT: including non-recurring items of EUR -25mn in 9M 2010 and disposal gain on ETS in 9M 2011; 2) incl.Airline Business Solutions

    Steady margin improvement

    Revenue by sector 9M 2011

    7%

    7%

    17%

    26%

    Others 2)

    9%

    Williams Lea

    Automotive

    Technology 12%

    Life Sciences& Healthcare

    Consumer 20%

    Retail

    EUR mn9M

    2010

    9M2011 Chg.

    Revenue 9,559 9,675 1.2%

    EBIT 1) 185 289 56.2%

    Continuous growth momentum driven byexisting contracts and new business wins

    Asia Pacific again posting the highest growth,now representing ~10% of total revenue

    New business of around EUR 280mn inannualized revenue signed in Q3 2011(Q3

    2010: EUR 200mn). Majority of newsignings in Retail, Consumer, Life Sciences& Healthcare and Automotive

    Highlights

    DHL Supply Chain: Key Figures

    2%

    Energy

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    InboundTransport

    RawMaterials

    ProductionFlows

    OutboundTransport

    ReturnsWare-

    housingDistri-

    bution

    Plan

    Laying the foundation for a supply chain

    Source

    Getting the materials at the time required

    Make

    Supporting product manufacturing

    Store & Customize

    Getting it ready to sell

    Deliver

    Getting it where it needs to be

    Return

    Bringing it back when its not needed D H L S u p p

    l y C h a

    i n S e r v

    i c e s

    ~

    2/3 of SC sales

    End-to-End Supply Chain capability: more than pure warehousing

    Outsourcing: Simplify Our Customers Supply Chain

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    DHL Supply Chain: Global Sector Focus

    Global Sector Focus

    By focusing on our six global sectors we are getting closer to ourcustomers, offering sector-specific supply chain solutions

    Our Approach

    Sector approach implemented andenhanced since several years now;considered as key to success

    Dedicated Global Sector teamsestablished to strengthen our approachfor six key industries

    Development of sector-specific,innovative solutions, ensuringsustainable competitive advantage forour customers and DHL

    Focus on best practice & knowledge

    exchange

    across regions, DHLDivisions, and with our customers

    Energy

    Life Sciences& Healthcare

    Automotive

    TechnologyRetail

    Consumer

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    Market leader in Asia Pacific

    Strongest growing region, currentlygenerating ~10% DHL Supply Chains globalrevenue

    > 26,000 employees

    700 facilities with total surface of 4 million m 2

    14 countries

    Following Supply Chains global strategy, thestrategic focus in Asia Pacific depends onlocal market maturity and dynamics:

    High growth countries (China, India):Enhance growth organically and throughtargeted, small acquisitions

    Immature markets : Consolidation ofcustomer supply chains through integratedend-to-end solutions

    Mature markets: Innovative,transformational deals, offering Value

    Added Services and leveraging strategicproducts replication program

    Strong focus on talent management

    Drive footprint growth with build/lease-backagreements

    Regional HQSingapore

    Regional HQSingapore

    DHL Supply Chain is the contract logistics market leader in Asia Pacific and keeps on growing fast

    DHL Supply Chain: Asia Pacific Deep Dive

    Key Facts Asia Pacific Strategy

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    Deutsche Post DHL | PageCommerzbank German Investment Seminar | New York | 9-11 January, 2012 33 33

    AirlineSolutions

    Co-Packing

    Technical

    Services

    Lead LogisticsProvider

    E-Fulfillment

    33

    Our strategic products continue to deliver results and offer innovativesolutions beyond conventional warehousing & distribution

    DHL Supply Chain: Strategic products successful in Asia Pacific

    Airline solutions are optimizedAbove the Wing

    operations .

    Services are based upon globallydefined standards

    and the supportof a dedicated team

    Core Services:

    Assembly and delivery of catering trays and other Above the Wingproducts such as In-Flight-Retail & Entertainment

    Inventory management, cleaning of equipment andwaste

    managementBenefit:

    Improved service level along with significant reduction of weight,waste, unused products and hence cost through an optimized end-to-end solution

    Based on the success with our AirlineSolution business with British Airways atLondon Heathrow, we furthered our Above-the-Wing

    product offering through the newQantas contract in Australia

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    Deutsche Post DHL | PageCommerzbank German Investment Seminar | New York | 9-11 January, 2012 34

    Focus on organic profitable growth in structurally growing

    markets

    Logistics industry driven by growth in global trade

    DHL is market leader in Asia and other growth regions

    Mail business benefits from strong growth in parcel and digital services

    Further margin potential due to operating leverage andefficiency

    improvements

    2011 guidance increased in November: confident to sustain and

    continue our performance improvement in the short- and medium-term

    SUMMARY

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    Mail: strategic levers for EBIT stabilization in placeMail: strategic levers for EBIT stabilization in place

    Performance on track, clear strategic ambition and targetsPerformance on track, clear strategic ambition and targets

    DHL: strong positioning in structural growth marketsDHL: strong positioning in structural growth markets

    Agenda

    AppendixAppendix

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    Deutsche Post DHL | PageCommerzbank German Investment Seminar | New York | 9-11 January, 2012 36

    Revenue

    kept growing in Q3 despiteongoing adverse effects from FX and

    divestments. Organic growth was +5.7%

    DHL again posts double-digit EBIT

    growth

    and margin improvement in allthree

    divisions

    Mail

    also contributed to EBIT

    growth VATregulation no longer impacts yoy comparison

    Q3 2011 Financial result

    was impacted byPostbank effects of EUR +26mn comparedto EUR -92mn last year

    Consolidated net profit

    and EPS

    increasereflect underlying EBIT improvement andlower financial costs

    Performance improvement accelerating in Q3

    1) 2010 EBIT included non-recurring items of EUR +2mn, t/o Mail EUR 0mn and DHL EUR +2mn; 2) Attributable to Deutsche Post AG shareholders

    Group P&L Q3 2011

    EUR mn

    Q3

    2010

    Q3

    2011 Chg.

    Revenue 12,799 13,125 2.5%

    EBIT 1) 545 646 18.5%t/o Mail 257 302 17.5%

    t/o DHL 382 440 15.2%

    Financial result -222 -92 58.6%

    Taxes -74 -138 86.5%Consolidatednet profit 2) 226 385 70.4%

    EPS (in EUR) 0.19 0.32 68.4%

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    Deutsche Post DHL | PageCommerzbank German Investment Seminar | New York | 9-11 January, 2012 37

    Strong Operating Cash Flow drives Free Cash Flow improvement

    Free Cash Flow Q3 2011

    1) Included restructuring cash out of EUR -42mn in Q3 2011 and EUR -76mn in Q3 2010

    EUR mnQ3

    2010 1)Q3

    2011 1)

    Cash from operatingactivities before

    changesin Working Capital 616 635Changes inWorking

    Capital 16 191Net cash from operatingactivities after

    changes inWorking Capital 632 826

    Net Capex -250 -288

    Net M&A -23 -42

    Net Interest paid -32 -16

    Free Cash Flow 327 480

    Strong increase in Operating Cash Flowreflects EBIT growth and tightened working

    capital management

    Free Cash Flow

    improved despitesomewhat higher outlays for capex and M&A

    FFO/Debt

    improved to 31.9% in line with

    usual seasonal pattern of liquidity build-upin

    H2

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    Deutsche Post DHL | PageCommerzbank German Investment Seminar | New York | 9-11 January, 2012 38

    +1,382 1)

    +592 1)+538

    -542

    Net financial liquidity reduced compared to year-end 2010 due toannual payment to civil servants pension fund and dividend

    1) Adjusted for mandatory exchangeable bond and cash collateral on put options as well as the effects of the net valuation of the financial derivatives related to the Postbank transaction

    EUR mn

    Dec 31, 2010 Sep 30, 2011 All otherliquidityeffects

    Civil Servant

    Pensions

    Net Debt (-)/Liquidity (+)

    -786

    Dividend

    Net financial liquidityimproved by EUR

    390mnvs. last quarter-end

    June 30, 2011

    +202

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    Deutsche Post DHL | PageCommerzbank German Investment Seminar | New York | 9-11 January, 2012 39

    Solid

    revenue

    driven by parcel growthand

    good volume development

    in

    Mail

    Communication

    EBIT

    performance reflects

    Strong German parcel business

    Good volumes in Mail communication

    Ongoing cost control

    Normalization of e-investments

    Operating cash flow improves strongly,reflecting EBIT growth and workingcapital

    management

    Capex

    remains below last year

    only

    dueto

    phasing

    EUR mn

    Q3

    2010

    Q3

    2011 Chg.

    Revenue 3,288 3,373 2.6%

    EBIT 257 302 17.5%

    OperatingCash

    Flow 287 407 41.8%

    Capex 101 90 -10.9%

    EBIT stabilization materializing

    Mail: Divisional Results Q3 2011

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    Deutsche Post DHL | PageCommerzbank German Investment Seminar | New York | 9-11 January, 2012 40

    748710

    749

    888

    678665696

    yoy +10%

    205194

    206

    239

    184181188

    yoy +11%

    Revenues, in EUR mn Volumes, in mn units

    Dynamic growth of Parcel Germany

    Q4Q3Q2Q1

    2010 2011

    Q1 Q2

    Parcel Germany: Quarterly Development

    Q4Q3Q2Q1

    2010 2011

    Q1 Q2 Q3Q3

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    Deutsche Post DHL | PageCommerzbank German Investment Seminar | New York | 9-11 January, 2012 41

    Secure communication

    E-Postbrief

    New parcel network (faster, more efficient, morecapacity, more flexible pick-up times)

    MAIL: Growing in Parcel & Digital Services

    Mail Communication

    Digital strategy Take our core business model into the digital world

    Dialogue Marketing

    Press Services

    E-Commerce

    Traditional

    parcel business

    Successful integration into MAIL business in 2007

    Pioneer a marketplace for quality journalistic content

    DieRedaktion.de

    Facilitating online shopping and parcel shipment

    MeinPaket.de

    DHL eParcel

    Efficient and targeted online advertising

    Werbemanager

    nugg.ad

    Adcloud

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    Deutsche Post DHL | PageCommerzbank German Investment Seminar | New York | 9-11 January, 2012 42

    Fundingrequirements

    Cashgeneration

    D&A

    ~ EUR 0.2 bn

    EBIT~

    EUR 1bn

    MAIL: Securing Sustainable Profitability

    Why EUR 1bn?

    Share of:Corp. costs,

    tax, dividend, etc

    Pensions in excessof EBIT expenses

    Investments

    EUR 1bn EBIT secures Mail as a self-financing unit within the group

    EBITstabilize at

    ~

    EUR 1bn level

    Beyond 2011

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    DHL36%

    Others27%

    TNT6%

    UPS10% FedEx

    21%

    Japan

    Operating in Express since 1972

    Singapore

    Operating in Express since 1972

    Malaysia

    Operating in Express since 1973

    India

    Market entry in 1979

    Blue Dart acquisition in 2005

    China

    Joint venture with Sinotrans since 1986

    Global leading position with particular strength in Asia

    Examples

    DHL Express: TDI 1)

    Market Position

    TDI market share in Asia/Pacific 2) Pioneer/Early-mover in Asia

    1) TDI = Time Definite International; 2) Source: Market Intelligence 2011 (FY 2010 data, MRSC); Scope: AU, CN, HK, IN, JP, KR, SG, TW

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    Revenues increased slightly despite adversefx-effects, volatile market environment andlower freight rates, especially in OceanFreight. Organic growth was 3.4%

    Good improvement in Road Freight

    operating performance

    Strong Gross Profit

    performance due tobetter buying

    conditions and profitable

    growth approach

    Air freight: GP/export ton +8% yoy

    Ocean freight: GP/TEU +13% yoy

    Improved Gross Profit and cost disciplinedrive EBIT increase;

    EBIT margin

    significantly increasing from 2.7% last yearto

    3.2%

    Substantial growth in operating cash flowprimarily due to focused net workingcapital

    management

    Continued investment

    to improve ITsolutions for global applications

    Continued profitable growth and high cash flow

    Global Forwarding, Freight

    Divisional Results Q3

    2011

    1) 2010 EBIT included non-recurring items of EUR -2mn

    EUR mn

    Q3

    2010

    Q3

    2011 Chg.

    Revenue 3,715 3,787 1.9%

    EBIT 100 1) 122 22.0%

    OperatingCash

    Flow 98 133 35.7%

    Capex 31 38 22.6%

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    Revenue

    flat on reported basis due toadverse fx-effects and disposal of ETS.

    Organic revenue was up by 6.2%

    Strong EBIT

    growth driven by goodunderlying business activity and continuousimprovement measures

    Operating Cash Flow lower due toreceivables increase from ongoing growth inexisting and new contracts as well as timingeffects

    Capex increase supports furtherbusiness

    growth

    EUR mnQ3

    2010Q3

    2011 Chg.

    Revenue 3,326 3,323 -0.1%

    EBIT 83 1) 99 19.3%Operating Cash

    Flow 147 86 -41.5%

    Capex 52 58 11.5%

    Contracts won

    Annualized revenue

    Supply

    Chain

    New gains 200 280

    Executing a steady improvement in operating performance

    Supply Chain

    Divisional Results Q3

    2011

    1) 2010 EBIT included non-recurring items of EUR -1mn

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    20082007200620052004200320022001 2009 2010

    Dividend development since IPO

    Dividend increase of 8.3% to

    0.65

    approved by the AGM on May 25th

    Adjusted for Postbank effects andnon-recurring items this reflects apayout ratio of 59% and is within ourtarget payout ratio of 40

    60%

    Dividend for FY 2010 increased to

    0.65

    0,650,600,60

    0,90

    0,750,70

    0,500,44

    0,400,37

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    Impact 2011

    Interest

    component

    Valuation

    Share price < ~ EUR 22.00

    EUR -180mn p.a.

    no significant impact

    Share price > ~ EUR 22.00

    EUR -180mn p.a.

    ~ EUR -90m per EUR 1 increase inPostbank share price and vice versa

    Reclassification of Postbank shares as Assets held for sale

    atend of February 2011

    Mark to market valuation ofinvestment

    Offset by mark to market valuation ofderivatives

    Value of investment capped at~ EUR 22.00

    Mark to market valuation ofderivatives

    Changes to the P+L Impact of Postbank Transaction in 2011

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    Postbank effects include

    At equity result of Postbank until Feb 28 th

    Reclassification of Postbank shares asAssets held for sale, i.e. no furtherequity

    consolidation

    Postbank valuation effects

    Interest component for mandatoryexchangeable bond and cash collateral

    Net profit excluding Postbank effects increased to EUR 359mn in Q3 2011

    Impact of Postbank Transaction on the P+L

    EUR mn9M

    20109M

    2011Q3

    2010Q3

    2011

    Consolidated netprofit (reported) 1) 2,054 988 226 385

    t/o Postbankeffects 1,334 -107 -92 26Net profitexcludingPostbank effects 720 1,095 318 359

    1) Attributable to Deutsche Post AG shareholders

    +52.1% +12.9%

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    Investor Relations Contacts

    Florian Bumberger

    +49 228 182 63208

    E-mail: [email protected]

    Florian Bumberger

    +49 228 182 63208

    E-mail: [email protected]

    Sebastian Slania

    +49 228 182 63203

    E-mail: [email protected]

    Sebastian Slania

    +49 228 182 63203

    E-mail: [email protected]

    Daniel Stengel

    +49 228 182 63202

    E-mail: [email protected]

    Daniel Stengel

    +49 228 182 63202

    E-mail: [email protected]

    Martin Ziegenbalg, Head of Investor Relations

    +49 228 182 63000

    E-mail: [email protected]

    Martin Ziegenbalg, Head of Investor Relations

    +49 228 182 63000

    E-mail: [email protected]

    Robert Schneider

    +1 212 672 1729

    E-mail: [email protected]

    Robert Schneider

    +1 212 672 1729

    E-mail: [email protected]

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    Disclaimer

    This presentation contains certain statements that are neither reported results nor other historicalinformation. These forward-looking statements are subject to risks and uncertainties that could causeactual results to differ materially from those expressed in the forward-looking statements. Many of theserisks and uncertainties relate to factors that are beyond Deutsche Post AGs ability to control or estimateprecisely, such as future market and economic conditions, the behavior of other market participants, theability to successfully integrate acquired businesses and achieve anticipated synergies and the actions ofgovernment regulators. Readers are cautioned not to place undue reliance on these forward-lookingstatements, which apply only as of the date of this presentation. Deutsche Post AG does not undertake

    any obligation to publicly release any revisions to these forward-looking statements to reflect events orcircumstances after the date of this presentation.

    This presentation does not constitute an offer to sell or the solicitation of an offer to subscribe for or buyany security, nor shall there be any sale, issuance or transfer of the securities referred to in thispresentation in any jurisdiction in contravention of applicable law.

    Copies of this presentation and any documentation relating to the Offer are not being, and must not be,directly or indirectly, mailed or otherwise forwarded, distributed or sent in or into or from Australia, Canadaor Japan or any other jurisdiction where to do so would be unlawful.

    This document represents the Companys judgment as of date of this presentation.