Upload
richard-brown
View
217
Download
0
Tags:
Embed Size (px)
Citation preview
DRAFT – final pending AHRQ approval1
Implementing your SSI Bundle
Armstrong Institute for Patient Safety and QualityPresented by: Sean Berenholtz, M.D.
DRAFT – final pending AHRQ approval
Some quick administrative announcements
2
You need to dial into the conference line to hear audio:
– Dial in Calls: 1-800-311-9401
– Passcode: 83762
Please contact your Coordinating Entity for a copy of these slides if you have not already received them.
We will record this webinar and provide an MP3 audio file on the Armstrong Institute SUSP website:
https://armstrongresearch.hopkinsmedicine.org/susp.aspx
DRAFT – final pending AHRQ approval
Polling Question
3
What is your role in your clinical area? Surgeon Quality Improvement practitioner Infection preventionist OR nurse OR technician Anesthesiologist OR manager
DRAFT – final pending AHRQ approval
Polling Question
4
What affinity groups would your hospital be interested in joining? (Select all that apply)
– Enhanced Recovery Protocol– Bowel prep/oral antibiotics, glucose control – OR traffic, environmental, sterile technique (environmental
issues)– Skin prep, abx, normothermia (SCIP measures)
DRAFT – final pending AHRQ approval
Learning Objectives
5
Create an implementation plan for your SSI prevention bundle using a proven implementation framework.
Use the Barrier Identification and Mitigation (BIM) Tool to address local barriers to implementation of your SSI prevention bundle.
DRAFT – final pending AHRQ approval
Polling Questions
6
Did you have an existing technical bundle developed prior to joining the SUSP call?
Yes
No
Will you modify your existing bundle for this project?
Yes
No
DRAFT – final pending AHRQ approval
SSI Bundle Characteristics1,2,3
7
A collection of evidence-based practices
Tailored to your environment
5 to 7 elements
Dynamic and evolving
DRAFT – final pending AHRQ approval
No single SSI prevention bundle?
8
Dive deeper into SCIP measures to identify local defects
Emerging evidence
Capitalize on frontline wisdom
– CUSP / Staff Safety Assessment
Abx redosing & weight
based dosing
Maintenance of
normogylcemia
Mechanical bowel
preparation with oral abx
Standardization of skin
preparation
DRAFT – final pending AHRQ approval
Three Ways to Surface Defects: Review
9
PSSA - Staff Safety Assessment
SSI Investigation Tool
Auditing tools
– Glucose control audit tool
– Normothermia audit tool
– Skin prep audit tool
– Antibiotic audit tool
The SSI Investigation toolkit and audit tools are on the SUSP website:
https://armstrongresearch.hopkinsmedicine.org/susp/ssi/resources.aspx.
DRAFT – final pending AHRQ approval
Translating Evidence into Bedside Practice
10
DRAFT – final pending AHRQ approval11
Summarize the evidence
– For your SUSP project, focus on your SSI bundle
Identify local barriers to implementation
Measure performance
Ensure all patient receive the intervention
Translating Evidence into Practice4
DRAFT – final pending AHRQ approval12
Summarize the evidence
Identify local barriers to implementation
– Observe staff performing the interventions
– “Walk the process” to identify defects
– Enlist all stakeholders to share concerns
Measure performance
Ensure all patient receive the intervention
Translating Evidence into Practice4
DRAFT – final pending AHRQ approval
Knowledge– Awareness or familiarity (n=77)
Attitudes– Agreement (n=33)– Self-efficacy (n=19)– Outcome expectancy (n=8)– Inertia of previous practice (n=14)
Behavior (Ability)– External barriers (n=34)
Why Don’t Clinicians Follow the Guidelines?5
13
DRAFT – final pending AHRQ approval
Use BIM to identify local barriers of implementation
14
Ideal for use as part of a broader safety improvement project, such as SUSP.
Designed to identify and prioritize barriers to guideline compliance in your clinical area.
Provides a framework for developing an action plan.
Barrier Identification & Mitigation (BIM)
Use the BIM Tools as a guide! Download from the SUSP website:
https://armstrongresearch.hopkinsmedicine.og/susp/ssi/resources.aspx.
DRAFT – final pending AHRQ approval
Steps of BIM
15
Assemble the BIM Team
Identify the Barriers
Summarize Barrier Information
Prioritize Barriers Based on Impact and Feasibility
Develop a BIM Action Plan for each Targeted Barrier
Barrier Identification & Mitigation (BIM)
Use the BIM Tools as a guide! Download from the SUSP website:
https://armstrongresearch.hopkinsmedicine.og/susp/ssi/resources.aspx.
DRAFT – final pending AHRQ approval16
Subset of the SUSP team
Front line staff
Extended faculty members
Other faculty / staff experts
New partnerships with other clinicians
Assemble the BIM Team
Activity: Identify roles for your ideal BIM Team. How can the BIM process empower and motivate staff?
DRAFT – final pending AHRQ approval
The BIM Tool walks through a series of questions focused on three categories:
17
Identify the Barriers
Clinician
• Knowledge• Attitudes• Behavior• Compliance
WorkEnvironment
• Task• Tools & Technology• Administrative
support• Performance
monitoring / feedback
• Perioperative culture
Guideline
• Applicability• Ease of
Compliance
DRAFT – final pending AHRQ approval
Factors Barriers Potential Actions
C L I N I C I A N
Knowledge of the guidelineDoes the clinician know how to comply with the guideline?
Attitude regarding the guidelineDoes the clinician believe that following the guideline will reduce infection rates?
Current practice habitsWhat does the clinician currently do (or not do)?
Perceived guideline adherenceHow often does the clinician do everything right?
Identify the Barriers: BIM ToolGuideline: Data collection mode (Check one):
Observe the Process Discuss the Process Walk the Process
Investigator: Shift:
18
DRAFT – final pending AHRQ approval
Factors Barriers Potential Actions
W O R K E N V I R O N M E N T
TaskWho is responsible for following the guideline?
Tools & technologiesWhat supplies & equipment are available/used?
Administrative supportHow does current administrative support affect adherence?
Performance monitoring/feedbackHow do clinicians know they are following the guideline?
Perioperative cultureHow does the perioperative culture affect adherence?
Identify the Barriers: BIM Tool
19
DRAFT – final pending AHRQ approval
Barrier Likelihood Score Severity Score Barrier Priority
Score
Summarize & Prioritize the Barriers
Team scores each barrier from 1
(unlikely to occur) to 5 (very likely to occur).
The Severity Score represents the
probability that the barrier, if encountered, would lead to guideline
non-adherence.
Barrier Priority Score
Likelihood
Score
Severity
ScoreThe higher the Barrier Priority Score for a barrier, the more critical it is to eliminate or decrease the effects of that barrier.
20
DRAFT – final pending AHRQ approval
Selected Actions Performance Measures
Who’s in charge of
these efforts?Follow-up date
Develop a BIM Action Plan
21
DRAFT – final pending AHRQ approval22
Summarize the evidence
Identify local barriers to implementation
Measure performance
– Select process or outcome measures
– Audit and SSI investigation tools
Ensure all patient receive the intervention
Translating Evidence into Practice4
DRAFT – final pending AHRQ approval
Surgical Care Audit Tools
Glucose Control
Normothermia
Skin Preparation
SSI Investigation
Antibiotic
Measure Performance: Auditing Resources
23
Keep in Mind: Tools should be adapted to your local environment. Be empowered to customize the tools to meet the needs of your area.
DRAFT – final pending AHRQ approval
https://armstrongresearch. hopkinsmedicine.org/ susp.aspx
24
Measure Performance: Portal Resources
DRAFT – final pending AHRQ approval25
Measure Performance: Portal Resources
DRAFT – final pending AHRQ approval26
Identifying defects for patients that develop a
SSI is feasible. It engages staff members with
a common goal, puts a face to the numbers,
and most importantly, is EASY to do.
-- SUSP Team Member
“
”
Real World Applications
DRAFT – final pending AHRQ approval27
Summarize the evidence
Identify local barriers to implementation
Measure performance
Ensure all patients receive the intervention
– Engage, educate, execute, evaluate
– Educate staff on the science of improving patient safety
Translating Evidence into Practice4
DRAFT – final pending AHRQ approval
Leading Change with the 4 E’s
28
DRAFT – final pending AHRQ approval
Implementation: Starting with 4 E’s
29
Senior executives
Team leaders
Frontline staff
EngageEducate
ExecuteEvaluate
Win the hearts & minds of your team(s)
Teach your team(s) about your intervention
Implement your plan with purposeful team participation
Determine how well your effort has improved care processes & outcomes
Strategies will depend on YOUR Stakeholders
DRAFT – final pending AHRQ approval
To help with 4E’s, choose partners:
30
Key Partnerships
Surgeons
Anesthesiologists
CRNAs
Circulating nurses
Scrub nurses / OR techs
Perioperative nurses
Executive partner
Nurse leaders
Physician assistants
Nurse educators
Anesthesia assistants
Infection preventionists
OR directors
Patient safety officers
Chief quality officers
Ancillary staff
DRAFT – final pending AHRQ approval31
I have all these powers, but no one listens to me!
It takes a villagean engaged
DRAFT – final pending AHRQ approval
Engage
Share about a patient who was infected
Share stories about when staff ensured patients received the evidence
Post baseline rates of infections and number of patients with an SSI
Remind staff that most SSI’s are likely preventable
32
DRAFT – final pending AHRQ approval
Fostering Engagement
Intrinsic motivation
Internal, psychological rewards that derive from the work itself
Extrinsic motivation
External rewards or incentives attached to the work
Activity: List several examples of both intrinsic and extrinsic motivators.
33
DRAFT – final pending AHRQ approval
Celebrating Our Heroes
34
DRAFT – final pending AHRQ approval
Educate
Important yet challenging task
Most leaders overestimate what their staff knows about the SUSP project, so keep sharing
Find creative and consistent messaging to communicate to your teamInservices
•Conduct training on SSI prevention
Forums
•Jointly educate physicians and nurses
Orientation
•Add SSI prevention to unit orientation
Evidence
•Provide staff with evidence-fact sheets, articles and slides
Boards
•Visually display SSI stories, goals, facts & teamActivity: Any other examples of ways to educate staff members?
35
DRAFT – final pending AHRQ approval
Execute: The Principles of Safe Design6
Standardize what is done and when it is done
– Reduce complexity
Create independent checks for key processes
– How often do we do what we should?
Learn from defects and share feedback
– How often do we learn from defects?
To learn more about Science of Safety, watch this video: https://armstrongresearch.hopkinsmedicine.org/susp.aspx#
Principles apply to BOTH technical tasks and teamwork.
36
DRAFT – final pending AHRQ approval
Briefings and Debriefings
37
Reductions in communication breakdowns and OR delays7
Reductions in procedure and miscommunication-related disruptions and nursing time spent in core8
Improved communication and teamwork, feasible given current workload9
Reductions in rate of any complications, SSI and mortality10
DRAFT – final pending AHRQ approval
It is essential to adapt tools to the local environment.
No follow-up on comments
Too long
Same form used in all OR’s (neurosurgery, ortho, general surgery)
Briefings & Debriefings
38
DRAFT – final pending AHRQ approval
“Real time” Identification of Defects11
Customize form based on your specific needs
Add your components to the bundle
Address defects with infrastructure & communication
Log defects
39
DRAFT – final pending AHRQ approval
Debriefing Defect Logbook
40
DRAFT – final pending AHRQ approval
Example of Defects Addressed: InstrumentsProblem
Conflict with colorectal set
Solution
Increased fleet from 2 to 4
Reorganized set contents so it is only pulled for cases when really needed
41
Impact
Instruments available when needed
DRAFT – final pending AHRQ approval
WIFM: What’s In It For Me?
42
Briefings and debriefings are an effective strategy to standardize care and create independent checks.
It’s important to move staff from compliant to engaged.
Briefing and debriefings form needs to be customized to address your targeted defects.
Close the loop to solve defects.
Activity: Any other ideas?
DRAFT – final pending AHRQ approval
Evaluate
An equally important and challenging task
Its essential to report progress to your team– Download SSI reports from the SUSP/SSI Data Portal
to track your rates and detect trends.– Post your progress in the unit and discuss during staff
meetings.
43
To get a tutorial on how to download SSI reports from the SUSP portal, check out the manual on our website:
https://armstrongresearch.hopkinsmedicine.org/susp/resources.aspx
DRAFT – final pending AHRQ approval
Colorectal SSI Rate by Quarter (NSQIP)
44
Baseline Year 1 Year 2 Year 3SSI Rate: 27% SSI: 17% SSI Rate: 20% SSI Rate: 11%??
DRAFT – final pending AHRQ approval
Summary
45
No single SSI prevention bundle
Surface and address local defects
Briefings and debriefings to standardize and create redundancy
4 E’s model to guide change
EngageEducate
Execute
Evaluate
DRAFT – final pending AHRQ approval
Recap of Learning Objectives
46
Create an implementation plan for your SSI prevention bundle using a proven implementation framework.
Use the Barrier Identification and Mitigation (BIM) Tool to address local barriers to implementation of your SSI prevention bundle.
DRAFT – final pending AHRQ approval
Discussion Questions
47
How will you develop and implement your SSI bundle?
How will you engage staff and clinicians?
What will your SSI bundle include?
Activity: What are your top take-aways from presentation?
DRAFT – final pending AHRQ approval
Content Call Evaluation
48
We want to ensure that the content calls provide useful and pertinent information for the SUSP teams. For this reason, we request that you complete a brief evaluation following each call.
The evaluation may be found at the following link:
https://www.surveymonkey.com/s/cohort4_Implementation1
DRAFT – final pending AHRQ approval
References
49
1. Crolla RM, van der Laan L, Veen EJ, Hendriks Y, van Schendel C, Kluytmans J. Reduction of surgical site infections after implementation of a bundle of care. PloS one 2012;7:e44599.
2. Wick EC, Hobson DB, Bennett JL, Demski R, Maragakis L, Gearhart SL, Efon J, Berenholtz SM, Makary MA. Implementation of a surgical comprehensive unit-based safety program to reduce surgical site infections. J Am Coll Surg 2011;215:193-200.
3. Hedrick TL, Heckman JA, Smith RL, Sawyer RG, Friel CM, Foley EF. Efficacy of protocol implementation on incidence of wound infection in colorectal operations. J Am Coll Surg 2007;205:432-8.
4. Pronovost PJ, Berenholtz SM, Needham DM. Translating evidence into practice: a model for large-scale knowledge translation. BMJ 2008;337:963-965.
5. Cabana MD, Rand CS, Powe NR, Wu AW, Wilson MH Abboud PA, Rubin HR. Why don’t physicians follow clinical practice guidelines? A framework for improvement. JAMA;282(15):1458-1465
DRAFT – final pending AHRQ approval50
6. Pronovost PJ, Goeschel CA, Marsteller JA, Sexton JB, Pham JC, Berenholtz SM. Framework for patient safety research and improvement. Circulation 2009;119:330-337.
7. Nundy S, Mukherjee A, Sexton JB, Pronovost PJ, Knight A, Rowen LC, Duncan M, Syin D, Makary MA. Impact of preoperative briefings on operating room delays: a preliminary report. Arch Surg. 2008;143(11): 1068-1072.
8. Henrickson SE, Wadhera RK, Elbardissi AW, Wiegmann DA, Sundt TM. Development and pilot evaluation of a preoperative briefing protocol for cardiovascular surgery. J Am Coll Surg. 2009;208:1115-1123.
9. Berenholtz SM. Et al. Implementing standardized operating room briefings and debriefings at a large regional medical center. Jt Comm J Qual Saf. 2009;35(8):391-397.
10. Haynes AB. A surgical safety checklist to reduce morbidity and mortality in a global population. N Engl J Med. 2009;360:491-9.
11. Bandari J. Surfacing safety hazards using standardized operating room briefings and debriefings at a large regional medical cneter. Jt Comm J Qual Saf 2012;38(4):154-160
References