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DRAFT Hospital Response Team Manual Page 1 of 29 Table of Contents Introduction................................................................................................................................................2 Contact:...................................................................................................................................................... 2 Needed Input.............................................................................................................................................. 2 MATCH first VHF 128 channels in both TK-7160 and TM-D710s..................................................... 2 Public Service Frequencies...............................................................................................................2 Ham Frequencies.............................................................................................................................. 2 CMRRC Region Health Centers................................................................................................................ 3 Androscoggin County............................................................................................................................3 Franklin County.....................................................................................................................................3 Kennebec County.................................................................................................................................. 3 Oxford County.......................................................................................................................................3 CMRRC Region Hospitals.........................................................................................................................4 Androscoggin County............................................................................................................................4 Cumberland County.............................................................................................................................. 4 Franklin County.....................................................................................................................................4 Kennebec County.................................................................................................................................. 4 Oxford County.......................................................................................................................................4 Maps of CMRRC Region...........................................................................................................................5 CMRRC Map Overall........................................................................................................................... 5 CMMRC Map Androscoggin................................................................................................................ 6 CMRRC Map-Kennebec....................................................................................................................... 7 CMRRC Map- Oxford and Franklin..................................................................................................... 8 Antennas.....................................................................................................................................................9 Leeds..................................................................................................................................................... 9 Maybe the Antenna at Livermore Falls............................................................................................... 10 Kenwood TK-7160 Front Panel Button Assignments.............................................................................. 11 Programmable Button Functions.........................................................................................................12 Kenwood TK-7160 Antenna Connection.................................................................................................14 Radio Frequencies in Radios as of May 9th 2011....................................................................................15 Frequencies in TK-7160 in Livermore Falls on May 9th 2011...........................................................15 Frequencies in the TK-7160 at DFD Russell-Leeds on May 9th 2011............................................... 16 Frequencies in Kenwood TM-D710 by Gary N1ZNJ......................................................................... 17 Amateur Radio Repeaters Chart...............................................................................................................19 CMRRC Region Repeaters Map.............................................................................................................. 20 CMRRC sites and Repeaters Map............................................................................................................21 Maine ARES Simplex Frequencies..........................................................................................................22 Hospital-Ambulance-Rescue Frequencies.......................................................................................... 23 Fire Department-Emergency Management Agency-Sheriff Frequencies........................................... 24 CONOPS Frequencies......................................................................................................................... 24 Go-Kit Items............................................................................................................................................ 25 About ARES-Amateur Radio Emergency Service...................................................................................26 About CMRRC-Central Maine Regional Resource Center .................................................................... 26 About Maine Primary Care Association ................................................................................................. 28

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Page 1: DRAFT-Hospital Response Team Manual DRAFT

DRAFT Hospital Response Team Manual Page 1 of 29

Table of ContentsIntroduction................................................................................................................................................2Contact:......................................................................................................................................................2Needed Input..............................................................................................................................................2

MATCH first VHF 128 channels in both TK-7160 and TM-D710s.....................................................2Public Service Frequencies...............................................................................................................2Ham Frequencies..............................................................................................................................2

CMRRC Region Health Centers................................................................................................................3Androscoggin County............................................................................................................................3Franklin County.....................................................................................................................................3Kennebec County..................................................................................................................................3Oxford County.......................................................................................................................................3

CMRRC Region Hospitals.........................................................................................................................4Androscoggin County............................................................................................................................4Cumberland County..............................................................................................................................4Franklin County.....................................................................................................................................4Kennebec County..................................................................................................................................4Oxford County.......................................................................................................................................4

Maps of CMRRC Region...........................................................................................................................5CMRRC Map Overall...........................................................................................................................5CMMRC Map Androscoggin................................................................................................................6CMRRC Map-Kennebec.......................................................................................................................7CMRRC Map- Oxford and Franklin.....................................................................................................8

Antennas.....................................................................................................................................................9Leeds.....................................................................................................................................................9Maybe the Antenna at Livermore Falls...............................................................................................10

Kenwood TK-7160 Front Panel Button Assignments..............................................................................11Programmable Button Functions.........................................................................................................12

Kenwood TK-7160 Antenna Connection.................................................................................................14Radio Frequencies in Radios as of May 9th 2011....................................................................................15

Frequencies in TK-7160 in Livermore Falls on May 9th 2011...........................................................15Frequencies in the TK-7160 at DFD Russell-Leeds on May 9th 2011...............................................16Frequencies in Kenwood TM-D710 by Gary N1ZNJ.........................................................................17

Amateur Radio Repeaters Chart...............................................................................................................19CMRRC Region Repeaters Map..............................................................................................................20CMRRC sites and Repeaters Map............................................................................................................21Maine ARES Simplex Frequencies..........................................................................................................22

Hospital-Ambulance-Rescue Frequencies..........................................................................................23Fire Department-Emergency Management Agency-Sheriff Frequencies...........................................24CONOPS Frequencies.........................................................................................................................24

Go-Kit Items............................................................................................................................................25About ARES-Amateur Radio Emergency Service...................................................................................26About CMRRC-Central Maine Regional Resource Center ....................................................................26About Maine Primary Care Association .................................................................................................28

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IntroductionHere are my recommendations, observations and information regarding the Kenwood TK-7160 radios.A-Work-in-Progress … a good enough Excuse.

Contact:David Lowe WE1U68 High Street Apartment 2 Auburn ME 04210207-783-1759 email:[email protected]

Needed InputRepeaters for each location.

Location Lat/LongPower outputAltitude of Tower and Height of Antenna on TowerRepeater Owner

Ambulance and Rescue frequenciesPictures of the radio setup and listings of their FrequenciesPlans/Protocols for setup backup radio and/or antenna per siteFacility Contact Primary and Secondary per location

MATCH first VHF 128 channels in both TK-7160 and TM-D710s

(TK-7160 only have 128 channels, are VHF only and have NO vfo)

Public Service Frequencies

CONOPSEMAFire County/StateHospital-Ambulance-Rescue frequencies

Ham Frequencies

put all VHF simplex frequencies in order of frequencyput all working repeaters in order of frequencypacket/data frequencies if room

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CMRRC Region Health Centers

Androscoggin County

DFD Russell Medical Center Leeds http://www.dfdrussell.org/180 Church Hill Road, Suite 1 Leeds ME 04263-3348

Western Maine Family Health Center Livermore Falls http://www.healthreachchc.org/80 Main Street Central Plaza Livermore Falls Maine 04254

Franklin County

Strong Area Health Center http://www.healthreachchc.org/center.php?IDPractice=14177 North Main Street Strong Maine 04983

Rangeley Family Medicine http://www.healthreachchc.org/center.php?IDPractice=742 Dallas Hill Road PO Box 569 Rangeley Maine 04970

Mt Abram Regional Health Center http://www.healthreachchc.org/center.php?IDPractice=65 Depot Street PO Box 188 Kingfield Maine 04947

Kennebec County

Belgrade Regional Health Center http://www.healthreachchc.org/center.php?IDPractice=14 Clement Way PO Box 274 Belgrade Lakes Maine 04918

Lovejoy Health Center-Albion http://www.healthreachchc.org/center.php?IDPractice=47 School Street, Suite 1 Albion Maine 04910

Oxford County

Bethel Family Health Center http://www.healthreachchc.org/center.php?IDPractice=1732 R32 Railroad Street Bethel Maine 04217

Kenwood TK-7160H VHF Radios Provided through:

Maine Primary Care Associationhttp://www.mepca.org/

73 Winthrop Street Augusta, ME 04330-5505

Voice 207.621.0677 Fax 207.621.0577

TK-7160H Operating Manual and Brochures: http://kenwoodusa.com/Support/Land_Mobile_Radio/

http://w1npp.org/pages/aresraces.html#manuals

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CMRRC Region Hospitals

Androscoggin County

Central Maine Medical Center http://www.cmmc.org/300 Main Street Lewiston, Maine 04240

Saint Marys Regional Medical Center http://www.stmarysmaine.com/93 Campus Avenue, Lewiston, Maine 04240

Cumberland County

Bridgton Hospital http://www.bridgtonhospital.org/10 Hospital Drive Bridgton, Maine 04009

Franklin County

Franklin Memorial Hospital http://www.fchn.org/fmh/111 Franklin Health Commons, Farmington, ME 04938

Kennebec County

Mainegeneral Medical Center http://www.mainegeneral.org/6 E Chestnut Street Augusta, ME 04330-579

Togus VA Medical Center http://www.togus.va.gov/1 VA Center Augusta, ME 04330

Inland Hospital http://inlandhospital.org/200 Kennedy Memorial Drive Waterville ME 04901

Mainegeneral Medical Center-Thayer Division http://www.mainegeneral.org/body.cfm?id=98149 North Street Waterville, ME 04901-4995

Oxford County

Rumford Hospital http://www.rumfordhospital.org/420 Franklin Street, Rumford, Maine 04276

Stephens Memorial Hospital http://www.wmhcc.org/wmh_body.cfm?id=2806181 Main Street Norway, ME 04268-5648

Kenwood TM-D710A VHF/UHF Radios Provided through:

Central Maine Regional Resource Center (CMRRC) http://cmrrc.org/

10 High St. Suite 102 Lewiston, Maine 04240TM-D710A Manuals: http://kenwoodusa.com/Support/Amateur_Radio/http://w1npp.org/pages/aresraces.html#manuals

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Maps of CMRRC Region

CMRRC Map Overall

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CMMRC Map Androscoggin

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CMRRC Map-Kennebec

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CMRRC Map- Oxford and Franklin

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Antennas

Leeds

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Maybe the Antenna at Livermore Falls

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Kenwood TK-7160 Front Panel Button Assignments

Reference Number Current Function on DFD Russell-Leeds Radio

1 Power

2 Volume Up

3 Volume Down

5 Channel Up

6 Channel Down

10 Scan (WE1U-Recommend reassign to Squelch Level)

11 Scan ADD/Delete (WE1U-Recommend reassign to Toggle Display from Frequency to Channel Number)

12 Zone Down

13 Zone Up

14 ?(WE1U-Recommend reasign to Squelch Off)

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Programmable Button Functions

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Kenwood TK-7160 Antenna Connection

The TK-7160 may be in a frame that makes access to the antenna connection difficult. A short extension is useful and saves wear and tear on the SO-238 connection on the radio.

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Radio Frequencies in Radios as of May 9th 2011

Frequencies in TK-7160 in Livermore Falls on May 9th 2011SMP580SMP520WISCASTWASHTN2WASHTN1WALDBORWALESVASLBORTOPSHAMSKOWHGNRUMFORDPOLANDPALERMONORWAYNEWSHRNNAPLESMADISONLITCHFDKNOXKENTHLLGRAYGARDNERFARMTN2-147.225FARMTN1FALMUTHBUCKFLDBRUNSWKBELGRDEAGUSTAAUBURNCONOPS 6CONOPS 5CONOPS 4CONOPS 3CONOPS 2CONOPS 1ANDY SO3ANDY SO2ANDY SO1ANDY FDANDY EMAWEATHER

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Frequencies in the TK-7160 at DFD Russell-Leeds on May 9th 2011Zone 1KCEMA2SWSPNWCCEMS/LASRSPCCSWFSWCCMGH AUGAUGUST FDHOSP 400KENN EMALIFESTARCMMCDELTAWIN AMBWIN PDTURNR FDTURN RESST FIREZone 2 Ham BandCH1 146.700CH2 146.520CH3 146.610CH4 146.880CH5 147.670CH6CH7 147.180CH8 145.390CH9 147.350CH10 147.285CH11 147.120CH12 147.285CH13 145.480CH14 147.060??? CH14 146.460CH15 147.540CH16 146.430CH17 145.415CH18 147.525CH19 146.535CH20 147.570CH21 146.580CH22 145.480CH23 146.475CH24 146.450CH25 146.550CH26 147.435CH27CH28 146.505

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Frequencies in Kenwood TM-D710 by Gary N1ZNJ

UNIFIED REGIONAL HOSPITAL FREQUENCY CHART.Last edited October 8, 2008

A combined effort made possible by CMRRC, Androscoggin County ARES, EMA, and Oxford County ARES

CHANNEL FREQUENCY LOCATION PL TONE0 146.700- Litchfield 100PL1 146.880- Buckfield 100PL2 145.210- Cornish 156.73 145.290- Wales 100PL4 145.350- New Sharon 100PL5 145.390- Belgrade 100PL6 145.490- Washington N/A7 146.610- Auburn N/A8 146.655- MT Washington 100PL9 146.670- Augusta 100PL10 146.790- Sumner N/A11 146.820- Camden 100PL12 146.850- Dixmont 100PL13 146.970- Sugarloaf 100PL14 146.985- Wiscasset 100PL15 147.015+ Hiram 103.5PL16 147.045+ Gray 146.2PL17 147.060+ Washington 91.5PL18 147.090+ Falmouth 100PL19 147.180+ Sanford 100PL20 147.180+ Farmington N/A21 147.210+ Brunswick 100PL22 147.240+ Hope N/A23 147.270+ Knox 136.5PL24 147.315+ Poland 103.5PL25 147.345+ Skowhegan N/A26 147.360+ Portland 100PL27 147.390+ Waldoboro N/A28 446.000S NAT'L CALL29 442.000+ Auburn N/A

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30 442.200+ Hiram 82.5PL31 443.200+ Kents Hill 88.5PL32 444.100+ Cape Elizabeth 82.5PL33 444.400+ Brunswick 88.5PL34 444.950+ Windham Hill 146.2PL35 446.325- Skowhegan 203.5PL36 449.025- Woodstock 82.5PL37 449.075- Franklin 114.8PL38 449.275- Belgrade Lakes 88.5PL39 146.460S ANDY CO 140 147.540S ANDY CO 241 146.430S ANDY CO 342 146.415S CUMB CO 143 147.525S CUMB CO 244 146.535S CUMB CO 345 146.535S FRANK CO 146 147.570S FRANK CO 247 146.580S FRANK CO 348 147.480S KENN CO 149 146.475S KENN CO 250 147.450S KENN CO 351 146.550S OX CO 152 147.435S OX CO 253 146.505S OX CO 354 146.490S SAG CO 155 147.555S SAG CO 256 146.565S SAG CO 3

998 145,010S PACKET999 144.390S A.P.R.S.

Note: Number 48 Kennebec Primary should be 147.480

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Amateur Radio Repeaters ChartMHz/offset PL tone Call Town County Notes

146.610- No tone W1NPP Auburn Androscoggin

147.225+ 123Hz ?? Livermore Androscoggin

147.315+ 103.5Hz K1AAM Poland Androscoggin

145.290- 100Hz W1PIG Wales Androscoggin Linked to 145.27 Palermo

147.210+ 100Hz KS1R Brunswick Cumberland

147.090 100Hz W1QUI Falmouth Cumberland

147.045 103.5Hz K1MV Gray Cumberland

147.180 123Hz KY1C Farmington Franklin

146.350 100Hz N1UGR New Sharon Franklin KQ1L Link System

147.15 114.8Hz Rangley Franklin NEW

146.97 100Hz KQ1L Sugarloaf Franklin

146.670 100Hz KQ1L Augusta Kennebec KQ1L Link System

146.390 100Hz W1PIG Belgrade Kennebec

147.225 114.8Hz KB1RAI Gardiner Kennebec link into Mt Washington NH 448.225 pl 88.5. Contact N1QFY

146.700 100Hz N1ITR Litchfield Kennebec

146.760 103.5Hz W1SSF Winslow Kennebec

147.285 100Hz W1SSF Winslow Kennebec

146.880- 100Hz KQ1L Buckfield Oxford KQ1L Link System

147.120+ 136.5Hz Norway Oxford

146.910- 100Hz Rumford Oxford

146.85- 100Hz KQ1L Dixmont Penobscot KQ1L Link System

146.73- 91.5Hz KA1C Madison Somerset

147.345+ ???? KA1ZGC Skowhegan Somerset

145.270- 100Hz K1XI Palermo Waldo Linked to 145.29 Wales

Grouped by County then Town

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CMRRC Region Repeaters Map

Note:Locations of Repeaters(triangles) are approximate

Green Crosses are CMRRC Hospitals and Health Centers

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CMRRC sites and Repeaters Map

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Maine ARES Simplex Frequencies

County VHF Simplex

Primary Secondary Tertiary

Androscoggin 146.460 147.540 146.430

Aroostock 146.475 147.510 146.505

Cumberland 146.415 147.525 146.535

Franklin 146.535 147.570 146.580

Hancock 146.565 147.495 146.535

Kennebec 147.480 146.475 147.450

Knox 147.540 146.445 147.570

Lincoln 147.510 146.505 147.450

Oxford 146.550 147.435 146.505

Penobscot 146.565 147.555 146.550

Piscataquis 146.400 147.450 146.565

Sagadohoc 146.490 147.555 146.565

Somerset 147.420 146.430 147.525

Waldo 146.430 147.465 147.525

Washington 147.525 146.460 147.570

York 147.570 146.445 147.540

Maine Statewide 146.52

Sources:WX1GYX SKYWARN Operations Manual:http://www.wx1gyx.org/library/ops2009.pdfMaine ARES Emergency Frequencies:http://www.maineares.org/Maine%20VHF%20simplex%20revision%205.pdfNew England Repeaters:http://www.nerepeaters.com/

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Hospital-Ambulance-Rescue Frequencies

Frequency Description

153.7400 Penobscot RCC Fire & EMS Dispatch

154.3100 State Wide Fire Channel

155.3250 Region 1 Southern Maine EMS - York, Cumberland, Sagadahoc Counties

155.3400 Region 2 Tri County EMS - Androscogin, Franklin, Oxford Counties

155.4000 Region 3 Kennebec Valley - Kennebec, Somerset, Western Waldo Counties

155.3550 Region 4 North East EMS - Penobscot, Piscatquis, Washingtom, Hancock Counties

155.3400 Region 5 Aroostook EMS - Aroostook County

155.3400 Region 6 MidCoast EMS - Knox, Lincoln, Eastern Waldo Counties

151.1600 EMS/Laser

158.3850 State Wide EMS Channel (rarely used)

155.3550 Ambulances To Hospital Communications All Hospitals

155.2200 Capitol Ambulance - Bangor Dispatch/Primary (simul.462.9375 )

153.7400 Capitol Ambulance - Bangor Mutual Aid- Penobscot County

153.7400 G&H Ambulance Dispatch/Secondary

155.1600 G&H Ambulance Dispatch/Primary

453.6500 Life Flight of Maine - Dispatch

458.6500 Life Flight of Maine - Input to 453.6550

153.7400 Mayo Ambulance-Dispatch for calls in Penobscot County

155.3550 Penobscot Valley Hospital to all Ambulances(call sign WPXI579)

153.7400 Penobscot Valley Ambulance -Mutual Aid

154.5400 Penobscot Valley Hospital l(call sign KYP723)

462.7500 Penobscot Valley Hospital(call sign WPDY792)

159.7500 Penobscot Valley Hospital l(call sign KYP723)

Source: http://homes.midmaine.com/~white01/firemed.html

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Fire Department-Emergency Management Agency-Sheriff Frequencies

County Fire EMA SheriffAndroscoggin 154.265 154.115 ???? 155.670

Aroostock 154.055

Cumberland

Franklin 155.055 155.145

Hancock

Kennebec 154.250 155.265

Knox

Lincoln

Oxford 154.070 153.995 155.070

Penobscot

Piscataquis

Sagadohoc

Somerset

Waldo

Washington

York

Maine Statewide 154.310 154.055

Source: http://www.rfwiz.com/Frequencies/Maine/MaineTownsCounties.htm

CONOPS Frequencies

1. SWSP 154.710 State Wide State Police

2. NWCC 155.475 Nation Wide Car to Car

3. EMS/LASAR 155.160 Emergency Medical Services/Land Air Search and Rescue

4. SPCC 154.935 State Police Car to Car

5. SWF 154.310 State Wide Fire

6. SWCC 154695 State Wide Car to Car

Sources:http://www.megalink.net/~oxctyema/conops_frequencies.htmhttp://www.maine.gov/mema/programs/icomm/mema_prog_icomm_conops.shtml

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Go-Kit ItemsWater bottle (spill-resistant)Notebook and PensHT with extra Power Pack and/or AA shellAdapters and Cables to connect HT to in house antenna(RG-8 ending with a PL-259)

UHF Barrel Connector

Coax Jumper PL-259 t PL-259

Coax Extension PL-259 to SO-239

BNC to UHF(SO-238) Adapter SMA to BNC Adapter

SMA to SO-239 Cable

N-Connector to SO-238 Adapter

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About ARES-Amateur Radio Emergency ServiceThe Amateur Radio Emergency Service® (ARES) consists of licensed amateurs who have voluntarily registered their qualifications and equipment, with their local ARES leadership, for communications duty in the public service when disaster strikes.

Every licensed amateur, regardless of membership in ARRL or any other local or national organization is eligible to apply for membership in ARES. Training may be required or desired to participate fully in ARES. Please inquire at the local level for specific information. Because ARES is an Amateur Radio program, only licensed radio amateurs are eligible for membership. The possession of emergency-powered equipment is desirable, but is not a requirement for membership.

ARES Application: http://www.arrl.org/fsd-98-ares-registration-form

PDF form: http://www.arrl.org/files/file/Public%20Service/fsd98.pdf

About CMRRC-Central Maine Regional Resource Center The Office of Public Health Emergency Preparedness (OPHEP) of the Bureau of Health, and the Maine Department of Human Services partnered withCentral Maine Medical Center to create one of three Regional Resource Centers in the state complementing the existing State Regional Trauma Centers. To this end the Central Maine Regional Resource Center (CMRRC) was started in February, 2004 and has been charged with developing comprehensive plans for a coordinated healthcare response to bioterrorism and other public health emergencies within our region. A major secondary role would be to manage a funds allocation program designed to improve Central Maine's emergency response infrastructure.

The CMRRC is a collaborative venture involving all key partners within the Central Maine Territory including hospitals, rural health clinics, federally qualified health centers, emergency medical service providers, home health agencies, nursing homes and long-term care facilities, mental health agencies, substance abuse agencies, municipal health officers, municipal health departments, tribal health departments and health centers, county emergency management agencies, local emergency planning committees, American Red Cross Chapters, and schools. The funding from the Bureau of Health allows the Resource Center to directly sponsor activities for the improvement of emergency healthcare preparedness. Specifically, these activities include:

• Coordinate and assure that the Bureau’s statewide public health emergency preparedness priority actions are communicated and implemented appropriately throughout the region:o Early detection of bioterrorism events through interagency laboratory coordination and collaboration, and promotion of infectious disease reporting region-wide.

• Coordinate communication initiatives including service as a hub for the Maine Health Alert Network (HAN), and developing a regional health risk communication plan.

• Coordinate and implement public health emergency preparedness initiatives related to training of health professionals.

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Evaluate the region’s current capabilities and develop a regional emergency response plan for healthcare that will complement existing plans, determine priorities for possible future funding, and determine grant awards to undertake equipment purchases and/or capital improvements to address the following priorities:

1. Adequate hospital bed capacity for a natural, accidental, or WMD event.2. Capacity for the isolation and treatment of biologically exposed patients.3. Heightened EMS coverage in response to a mass casualty incident.4. Immediate deployment of additional patient care personnel to meaningfully increase hospital

patient care surge capacity.5. Receiving, staging, storing, and dispensing of assets from the Strategic National Stockpile and

the Maine Pharmaceutical Cache.6. Adequate personal protective equipment (PPE) and portable or fixed decontamination systems

for managing exposed patients.7. Regional response to terrorist attacks resulting in injuries due to explosions, including burns and

trauma.8. Addressing psychological health needs and their behavioral manifestations during and

following a public health emergency.9. Development of a redundant, radio-based communication system between health care

providers, the RRC, public safety, public health, and emergency management agencies within the region.

Headquartered on the campus of Central Maine Medical Center, the w:st="on"Regional Resource Center also coordinates and offers educational programs to area partners that includes Hospital Awareness & Operations (HAZWOPER) training, NIMS and HICS training, planning & participating in community drills and exercises and offering the Public Health Emergency Prepardedness Lecture Series.Source: http://cmrrc.org/index.php?pr=About_Us

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About Maine Primary Care Association 73 Winthrop Street, Augusta, ME 04330-5505 Voice 207.621.0677 Fax 207.621.0577

For over 25 years Maine Primary Care Association has worked to strengthen and sustain Maine’s Primary Care Safety Net. Our Federally Qualified Health Centers and Indian Health Centers provide high quality primary care to underserved areas and underserved populations of the state where healthcare options are limited, and access to barriers would otherwise prevent the delivery of the right care at the right time in the right place.

Maine Primary Care Association offers a number of opportunities through our SEARCH Program (Student/Resident Experiences And Rotations in Community Health) for students and residents to experience medicine in an underserved primary care setting in Maine. Our host sites can be found throughout the state and offer placements for the following primary care disciplines:

MPCA is extremely proud to represent the collective voices of our community health centers as they represent the healthcare options available to all, regardless of insurance coverage or the ability to pay. These health centers with support from MPCA continue to find ways to increase their services and capacity to respond to the growing need of the communities they serve, despite rising costs in the delivery of healthcare.

Maine’s Primary Care Safety Net has increased the availability of services including dental care and mental health, in addition to raising the bar in the delivery of care offered to patients through the adoption of quality improvement initiatives and health information technology.

Services

To support our health centers as they continue to make Maine a healthier state, MPCA has coordinated a variety of services and programs which enhance everything from individual patient care to statewide policy efforts. Our efforts include:

• Advocating to support community health centers, residents in medically underserved areas and uninsured or underinsured populations

• Coordinating programs to increase services offered at health centers and access to programs for patients who might otherwise go without due to out-of-pocket expenses

• Managing the installation of Electronic Practice Management and Electronic Medical Record applications in addition to providing technical support

• Guiding and supporting health centers with the adoption of quality improvement initiatives which directly enhance patient care and overall health center performance

• Actively recruiting medical staff to work in health centers

• Leading health centers in developing emergency preparedness (EP) plans, effectively introducing health centers to partners in the EP arena at the local, county, regional and state level

• Providing teaching opportunities to health centers through medical student and resident rotations

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Outcomes and Achievements

Through our own initiatives and in collaboration with Maine’s community health centers and national, statewide and community partners, MPCA has successfully:

• Provided access to healthcare to assist 700 uninsured or underinsured residents in obtaining nicotine replacement therapy, nearly 1,000 uninsured women with screenings for breast cancer and nearly 800 for cervical cancer

• Prepared Maine’s community health centers to assist patients with meeting the citizenship and identity verification requirements for Medicaid under the Deficit Reduction Act of 2005

• Assisted dozens of local non-profit organizations in the healthcare field in overcoming demanding workloads by recruiting and placing additional staff on-site through our AmeriCorps program

• Managed over 20 Electronic Practice Management and Electronic Medical Record installations at FQHC sites across the state

• Assisted 18 community health centers in the adoption of the Care Model and related quality improvement initiatives proven to increase health center efficiency and health outcomes while reducing emergency room visits

• Recruited dozens of clinical providers to Maine’s community health centers

• Organized emergency preparedness efforts for FQHCs and tribal health centers to ensure a coordinated response and increased safety in our local communities should a disaster occur

• Organized over 500 pre-clinical and clinical rotation placements in our FQHCs

Source: http://www.mepca.org/about_mpca.php

Yankee CommunicationsPhone 207-453-2000 FAX 207-453-9670Mailing Address: 56 Albion Rd Benton, ME 04901Hours of Operation:Monday - Friday 8:00 a.m. - 4:30 p.m. Closed Saturday and Sundayhttp://www.yankeecommunications.com/html/about_us.html

Radio Communications Management, Inc236 Hallowell Road, Chelsea, ME 04330 207-622-2758158 Rand Road, Portland, Maine 04102 207-797-7503Service department [email protected]://www.rcm2way.com/

File:/home/we1u/Downloads/Ham/ARES/DRAFT-Hospital_Response_Team_Manual_DRAFT.odtSaved:Wednesday, June 20, 2012 07:22 AM