DRIVERMATE INSTALLATION GUIDE FOR ANDROID

TRADE SECRET

MARCH 2, 2015

VERSION 14

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Copyright © 2013 Trapeze Software ULC, its subsidiaries and affiliates (collectively ‘TSU’). All rights reserved.

TSU Proprietary and Confidential: Information contained in this document is proprietary to TSU, and may be used or disclosed only with written permission from TSU. This guide, or any part thereof, may not be reproduced

without the prior written permission of TSU. The recipient acknowledges and agrees that disclosure of this document to

recipient, and its use, are subject to the terms and conditions specified in their relevant software license Agreement, software maintenance agreement, and/or non-disclosure agreement. This document is for internal use

only in conjunction with TSU products. This document may not be modified in any way. Trapeze, and any other trademarks used herein (except third party trademarks, as applicable), whether registered

or not, are the property of TSU. No rights therein are granted to recipient.

Revision History

Date Topic or Section Feature Description

March 2015 Full document Created

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DriverMate Installation Guide : For Android March 2015 Edition

This edition is based on product version 14 TSU reserves the right, to be exercised at its sole discretion and without notice, to change, modify or adapt the contents of this edition in order to accurately reflect any future upgrades to the TSU proprietary software. In the event of such changes, TSU expects, but does not represent or guarantee, that this current edition will continue to remain reasonably accurate insofar as it describes the basic functions of the TSU proprietary software. Furthermore, depending on your system settings, certain functionality, such as application screens, may not function exactly as shown or described in this document. NOTE: Depending on the make and model of tablet, as well as Android Operating System version, properties and settings outlined in this document may not be located exactly as listed.

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Contents Configuring Tablet Properties ................................................................................................ 5

Install Carrier and Manufacturer Updates .................................................................................. 5 Disable WiFi ................................................................................................................................. 5 Enable GPS ................................................................................................................................... 6 Adjust Screen Brightness ............................................................................................................. 7 Set Screen Timeout ...................................................................................................................... 8 Set Notification Sound ................................................................................................................. 8 Set Volume ................................................................................................................................... 9 Disable Multi-Window ............................................................................................................... 10 Allow Installation from Unknown Sources ................................................................................ 10 Disable VZ Navigator (Specific to tablets using Verizon Wireless) ............................................ 11 Disable AT&T Navigator (Specific to tablets using AT&T Wireless) .......................................... 12 Set up Google Mapping ............................................................................................................. 13 Delete Home Screens ................................................................................................................ 13

Configuring DriverMate ....................................................................................................... 14 Installing..................................................................................................................................... 14 Removing DriverMate ............................................................................................................... 15 Configuring DriverMate ............................................................................................................. 16 DriverMate Properties ............................................................................................................... 19

Preventing Drivers from Accessing Other Programs on the Tablet ........................................ 23

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Configuring Tablet Properties Install Carrier and Manufacturer Updates Prior to configuring the tablet and installing DriverMate, ensure that all provider and manufacturer

updates have been downloaded and installed on the tablet.

To do this:

Open the Settings screen

Select ‘General’ > ‘About device’ > ‘Software Update’

Disable WiFi Open the Settings screen > Connections tab > turn Off ‘Wi-Fi’ (Unless using a hotspot)

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Enable GPS DriverMate utilizes the built in GPS receiver on the tablet to calculate the vehicles location. Using the

GPS, DriverMate is also able to calculate the vehicles mileage throughout the day. In order to accurately

calculate location and mileage ensure the following settings are enabled.

In the Settings screen:

Select ‘Connections’ > ‘Location’

Ensure Location is enabled and ‘Mode’ is set to ‘High Accuracy’

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Adjust Screen Brightness

In the Settings screen:

Select ‘Display’ > ‘Brightness’

Adjust brightness to desired level

Some tablets support ‘Auto Brightness’ if this is an option, it should be enabled.

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Set Screen Timeout Set the amount of time before the screen times out. Generally for paratransit operations, this will be

set to the maximum allowable time.

In the Settings screen:

Go to ‘Device’ > ‘Display’ > ‘Screen Timeout’

Set to the maximum allowable setting

Set Notification Sound DriverMate utilizes Android notifications in order to alert drivers of changes to their manifest and text

messages. In order to ensure drivers hear audible alerts, Android Notifications must be enabled.

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Open the Settings screen:

Select the ‘Device’ tab

Select ‘Notifications’

Select an appropriate Notification sound.

Set Volume Verify that volume is loud enough for drivers to hear.

Open the Settings screen:

Select ‘Device’ tab > ‘Sound’

Ensure all volume options are at an appropriate level for drivers.

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Disable Multi-Window Newer Android versions support multi-window mode which allows users to quickly switch between

applications. Most Paratransit sites prefer to disable this in order to prevent drivers from closing

DriverMate and launching other applications.

To disable:

Open the ‘Settings’ screen

Select the ‘Device’ tab and disable Multi Window

Allow Installation from Unknown Sources Prior to installing DriverMate you will need to ensure the tablet can install applications not downloaded

from ‘Google’s Play Store’.

To allow the DriverMate application to install:

Open the Settings screen

Go to the ‘General’ tab > ‘Security’

Select the option ‘Unknown Sources’.

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Disable VZ Navigator (Specific to tablets using Verizon Wireless) VZ Navigator is generally pre-installed on Verizon Wireless tablets. When a driver attempts to access

turn by turn directions, a prompt will appear asking whether to use VZ Navigator or Google Navigation.

By default DriverMate utilizes Google Navigation, therefore VZ Navigator should be disabled.

To disable:

Open ‘Settings’

Select ‘Application Manager’

Scroll across to ‘All’

Select ‘VZ Navigator’

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Select ‘Disable’

Use the Back button to close out of the settings screen.

Disable AT&T Navigator (Specific to tablets using AT&T Wireless) Similar to VZ Navigator, AT&T also preinstall’s a navigation program on their tablets. This application will

need to be disabled similar to VZ Navigator.

Open the ‘Settings’:

Select ‘Application Manager’

Scroll across to ‘All’

Select ‘AT&T Navigator’

Switch from ‘Enable’ to ‘Disable’

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Use the Back button to close out of the settings screen.

Set up Google Mapping DriverMate utilizes Google mapping in order to provide Drivers with turn by turn directions, mapping

and real time traffic. When first launching Google Maps, you will prompted to accept Googles Terms

and Conditions. Doing this during the initial tablet configuration ensures drivers will not be prompted

when loading maps.

Delete Home Screens By default the tablet will come with home screens and shortcuts to specific applications.

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To delete:

Pinch on one of the screens

This will bring up a screen with all home screens displayed

Tap and drag on the screen to delete

Move to the Remove icon located at the top of the screen

Repeat to delete all home screens.

NOTE – After DriverMate has been installed a shortcut can be created on a home screen by dragging the

icon from the list of applications and dropping on a home screen.

Configuring DriverMate Installing

To Install DriverMate:

Connect a tablet to your computer using the USB cable that came with the tablet

Copy the MdtPass.apk file (provided by Trapeze) to the \Download folder on the tablet

After the .apk file has been downloaded, disconnect the tablet from the computer.

NOTE – you can also set up an email account on the tablet, in which case you could email the .apk file to

each tablet instead of downloading through USB.

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Once downloaded:

Open the ‘My Files’ application on the tablet

Navigate to the path /storage card/sdcard0/download

You will see the MdtPass.apk file

Tap on the file to install.

NOTE – ensure Unknown Sources is enabled prior to installing. Or you will be prompted that you can’t

install the apk

Removing DriverMate

To remove DriverMate from a tablet:

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Open the ‘Settings’ screen

Go to the ‘General’ tab > ‘Application Manger’

Select DriverMate, followed by ‘Uninstall’.

(When using release version that are that are in the same branch, you don’t need to uninstall.

You can simply install the new version and all settings will remain.)

Configuring DriverMate To open the settings screens within DriverMate:

Tap on the configuration button located in the top right corner of the screen.

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The Setup screen is used to enter the IP address, port number, user name, and password

needed in order to connect DriverMate to the MDT Proxy Server.

The Map and GPS screen controls the settings for reporting the vehicles location as well as other

mapping configuration.

The Properties screen is used to enter all DriverMate settings specific to your operations, for

example No Show timer, Performing trips in order, allowing Cancel at Door, etc.

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NOTE – Changes are saved automatically when using the Back button (circled in red in the above

screenshot) to close any of the configuration screens.

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DriverMate Properties

Setup Default Property Specific

IP Address 207.107.7.101

IP Port 80

User Name

Password

Connection Timeout 100000

Property Access Code

Charset from WceProxy UTF-8

GPS and Map

Enable Map Off

GPS Coordinate Expiry 5

GPS Distance Interval (m) 1

GPS Interval 1

GPS not responding action Send nothing

GPS Report Distance 1000

GPS Report Interval 60

Map Search Method GPS Coordinate

No Operation in Motion On

Report AVL Off

Simulate GPS Off

Speed Threshold of Vehicle in Motion (km/hr) 5

Properties

Address Layout Street No, On Street

Allow Out of Order Arrive FALSE

Auto Arrive Enabled FALSE

Auto Arrive Event Type Pick

Auto Arrive Logic Next Event in Radius

Auto Arrive Time 20

Auto Arrive Type Native

Call Server Interval 5000

Call Server Max Retry 3

Call Server Retry Interval 5000

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Cancel at Door Remove Trip TRUE

Confirm Cancel at Door Required Off

Confirm No Show Required Off

Confirm Event Notifications On

Confirm Message Notifications On

Default Dropoff Time Estimated

Default Pickup Time Estimated

Display Authorization Number Off

Display Client Picture Off

Display Faring On

Display Mob Aid on Manifest Screen Off

Display Service Level Off

Emulation Mode Off

Enable Cancel At Door Functionality On

Enable Flag Stop Functionality Off

Enable Flex Auto Arrive and Perform Off

Enable Group Functionality TRUE

Enable Phone Function Disable

Enable Quick Perform FALSE

Enable Quick Pull In On

Enable Req Future Trip Info Off

Enable Swipe Card Off

Fare Amount Zero

FLEX Stop Method Disable

FX Mode Off

Group Perform Rule Must Collect All Fares

Group Perform Time 10000

Hide Add Passenger Button Off

Hide Remove Option Off

Identify Inserted Trips Off

Include Event Info in Text Messages On

Multiple Sign On Off

No Show Remove Trip 60

No Show Waiting Time 300

Notification Font Size Large

New Message Alert None

New Message Alert Duration 120

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Odometer Entry Required Required at Login

Odometer Entry Start Value Last known

Odometer Units Kilometers

Override Native Power Management Off

Pin Entry Start Value Last known

Remember Driver Id On

Remember MdtId On

Remove Emergency Button Off

Safe Mode Off

Send IVR Callouts Off

Send Driver Acknowledge Back Off

Send Message Method Separate Thread

Send Fare Collected Filter Send Unfiltered

Show Building Name Off

Show Co-Driver FALSE

Show Location Only Off

Show Logoff Confirmation TRUE

Show Run Name On

Signature Capture None

Skip Confirm Fare Off

Sleep Timer 0

Start up / Power Control Off

Trace Filename

Trace Level 1

Transfer Fare Zero Off

Trip Confirmation Timeout 0

Type Display on Manifest Space Type

VoIP Settings

SIP Domain

SIP Username

SIP Password

SIP Extenstion

Dispatch Number

Enable Auto Answer Off

Use MdtId as VoIP extension Off

Enable Office Prefix Off

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Prefix Number to be Dialed

Enable Emergency Calling Off

Emergency Services Phone Number

Call Confirmation Required On

Active Dispatch Emergency on call On

Send Call Status text messages On

Automated Fare Collection

Enable Automated Fare Collection Off

IP Address 10.100.0.1

IP Port 503

Support Payment on Drop Off Off

Clear Client Data on Trip Perform On

Display Properties Default

Background Colour

Login Settings Off

Lock DriverId on Login Screen Off

Lock MDTId on Login Screen Off

Lock PIN Entry on Login Screen Off

Lock Run Name on Login Screen Off

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Preventing Drivers from Accessing Other Programs on the Tablet With the release of Android version 4.0 the Home button has been hardcoded within the Operating

System and therefore cannot be disabled. DriverMate can be configured to launch automatically when

the tablet is powered on and put the tablet into stand by when attempting to close, however a driver

would still be able to access the Home screen through the use of the Home button.

There are applications available through the Google Play Store which can lock down specific

applications. ‘Smart App Protector’ is a utility where, when enabled applications require a password in

order to be launched. If you choose to install one of these applications, DriverMate requires access to

the following, and therefore should not be included in the ‘protected’ applications

DriverMate

Maps