DSmobile DS-940DW Online User's Guide DSmobile DS-740D

Online User's Guide

DSmobile DS-640DSmobile DS-740DDSmobile DS-940DW

© 2019 Brother Industries, Ltd. All rights reserved.

Table of Contents

Before You Use Your Brother Machine ............................................................................................... 1Definitions of Notes ........................................................................................................................................ 2Trademarks .................................................................................................................................................... 3Important Note ............................................................................................................................................... 4

Introduction to Your Brother Machine................................................................................................. 5About This Machine ....................................................................................................................................... 6Control Panel Overview ................................................................................................................................. 9Charge the Battery ....................................................................................................................................... 13

Paper Handling.................................................................................................................................... 14Document Specifications.............................................................................................................................. 15

Acceptable Documents ...................................................................................................................... 16Unacceptable Documents .................................................................................................................. 18Carrier Sheet Recommendations ....................................................................................................... 19Notes for Using Carrier Sheets .......................................................................................................... 20

Load Documents .......................................................................................................................................... 21Load Standard Size Document .......................................................................................................... 22Load a Plastic Card ............................................................................................................................ 23Load Non-standard Size Document ................................................................................................... 24Use the Output Guide......................................................................................................................... 26

Scan...................................................................................................................................................... 28Before Scanning........................................................................................................................................... 29Scan Using the Scan Functions on Your Brother Machine .......................................................................... 30

Save Scanned Documents on Your Computer................................................................................... 31Save Scanned Documents to a Memory Card ................................................................................... 32Web Services for Scanning on Your Network (Windows 7, Windows 8.1 and Windows 10) ............. 34Restrict Scan Functions from External Devices ................................................................................. 37

Scan from Your Computer (Windows) ......................................................................................................... 38Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications......................................... 39Scan Using Windows Photo Gallery or Windows Fax and Scan........................................................ 45Scan Using Kofax Power PDF Standard v3 ....................................................................................... 49Scan Using Brother iPrint&Scan (Windows) ...................................................................................... 50

Scan from Your Computer (Mac).................................................................................................................. 51Scan Using Brother iPrint&Scan (Mac) .............................................................................................. 52Scan Using Apple Image Capture (ICA Driver) .................................................................................. 53

Scan Using Brother iPrint&Scan for Mobile ................................................................................................. 57Brother iPrint&Scan for Mobile Devices ............................................................................................. 58

Scan Using Presto! BizCard......................................................................................................................... 59

Network ................................................................................................................................................ 60Supported Basic Network Features ............................................................................................................. 61Network Management Software and Utilities ............................................................................................... 62

Learn about Network Management Software and Utilities ................................................................. 63Additional Methods of Configuring Your Brother Machine for a Wireless Network ...................................... 64

Before Configuring Your Brother Machine for a Wireless Network..................................................... 65

Home > Table of Contents

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Configure Your Machine for a Wireless Network Using the One-Push Method of Wi-Fi ProtectedSetup™ (WPS).................................................................................................................................... 66Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi ProtectedSetup™ (WPS).................................................................................................................................... 67Use Wireless Direct ............................................................................................................................ 69Use Infrastructure Mode..................................................................................................................... 72

Advanced Network Features........................................................................................................................ 75Synchronise Time with the SNTP Server Using Web Based Management ....................................... 76

Security ................................................................................................................................................ 81Network Security Features........................................................................................................................... 82

Manage Your Network Machine Securely Using SSL/TLS................................................................. 83

Brother iPrint&Scan for Windows and Mac...................................................................................... 94Brother iPrint&Scan Overview...................................................................................................................... 95

Troubleshooting .................................................................................................................................. 96Error and Maintenance Indications .............................................................................................................. 97

Service Call Indications .................................................................................................................... 100Document Jam........................................................................................................................................... 101If You Are Having Difficulty with Your Machine .......................................................................................... 103

Scanning and Other Problems ......................................................................................................... 104Network Problems ............................................................................................................................ 109

Check the Serial Number ........................................................................................................................... 117Reset Your Brother Machine ...................................................................................................................... 118

Routine Maintenance ........................................................................................................................ 120Clean Your Brother Machine ...................................................................................................................... 121

Clean the Outside of the Machine .................................................................................................... 122Clean the Scanner and Rollers ........................................................................................................ 123

Calibrate Your Brother Machine ................................................................................................................. 125Supplies ..................................................................................................................................................... 127Pack and Ship Your Brother Machine ........................................................................................................ 128Remove and Dispose the Battery .............................................................................................................. 129

Machine Settings............................................................................................................................... 131Change Machine Settings from Your Computer......................................................................................... 132

Change Machine Settings Using Web Based Management ............................................................ 133Change the Machine Settings Using Remote Setup ........................................................................ 137

Appendix............................................................................................................................................ 146Specifications ............................................................................................................................................. 147Brother Help and Customer Support.......................................................................................................... 152

Home > Table of Contents

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Home > Before You Use Your Brother Machine

Before You Use Your Brother Machine

• Definitions of Notes

• Trademarks

• Important Note

1

Home > Before You Use Your Brother Machine > Definitions of Notes

Definitions of NotesWe use the following symbols and conventions throughout this User's Guide:

CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, mayresult in minor or moderate injuries.

IMPORTANT IMPORTANT indicates a potentially hazardous situation which, if not avoided, mayresult in damage to property or loss of product functionality.

NOTE NOTE specifies the operating environment, conditions for installation, or specialconditions of use.

Tips icons indicate helpful hints and supplementary information.

Bold Bold style identifies buttons on the machine's control panel or computer screen.

Italics Italicised style emphasises an important point or refers you to a related topic.

Related Information

• Before You Use Your Brother Machine

2

Home > Before You Use Your Brother Machine > Trademarks

TrademarksBrother is either a trademark or a registered trademark of Brother Industries, Ltd.Microsoft, Windows, Windows Server, Internet Explorer, Word, Excel, PowerPoint and Microsoft Edge are eitherregistered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.Apple, App Store, Mac, Safari, iPad, iPhone, iPod touch and macOS are trademarks of Apple Inc., registered inthe United States and other countries.Kofax, PaperPort and Power PDF, are trademarks or registered trademarks of Kofax in the U.S. and/or othercountries. All other trademarks are the trademarks or registered trademarks of their respective owners.

Wi-Fi® and Wi-Fi Alliance® are registered trademarks of Wi-Fi Alliance®.

WPA™, WPA2™, Wi-Fi Protected Setup™ and Wi-Fi Protected Setup™ logo are trademarks of Wi-Fi Alliance®.Android and Google Play are trademarks of Google LLC.microSD Logo is a trademark of SD-3C LLC.

The Bluetooth® word mark is a registered trademark owned by the Bluetooth SIG, Inc. and any use of suchmarks by Brother Industries, Ltd. and related companies is under license. Other trademarks and trade names arethose of their respective owners.Each company whose software title is mentioned in this manual has a Software License Agreement specific to itsproprietary programs.Any trade names and product names of companies appearing on Brother products, related documentsand any other materials are all trademarks or registered trademarks of those respective companies.

Related Information


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Home > Before You Use Your Brother Machine > Important Note

Important Note• The latest manuals are available at support.brother.com/manuals.• Check support.brother.com for Brother driver and software updates.• To keep your machine performance up to date, check support.brother.com for the latest firmware upgrade.

Otherwise, some of your machine's functions may not be available.• Do not use this product outside the country of purchase as it may violate the wireless telecommunication and

power regulations of that country.• Not all models are available in all countries.• In this User's Guide, illustrations of the DSmobile DS-940DW are used, unless otherwise specified.• The screens in this User's Guide are for illustration purposes only and may differ from the actual screens.• Unless otherwise specified, the screens in this manual are from Windows 10 and macOS v10.12.x. Screens

on your computer may vary depending on your operating system.• The contents of this guide and the specifications of this product are subject to change without notice.

Related Information


4

http://support.brother.com/manuals/

http://support.brother.com/


Home > Introduction to Your Brother Machine

Introduction to Your Brother Machine

• About This Machine

• Control Panel Overview

• Charge the Battery

5

Home > Introduction to Your Brother Machine > About This Machine

About This Machine>> DSmobile DS-640>> DSmobile DS-740D>> DSmobile DS-940DW

DSmobile DS-640

2

1

3

7

5

4

6

1. Top Cover

2. Control Panel

3. Micro USB 3.0 Port (for connecting to a computer)

4. Document Guide

5. Feeder Slot

6. Left Edge of the Feeder Slot

7. Paper Output Slot

6

DSmobile DS-740D

3

6

5

4

7

2

1

8

1. Top Cover

2. Output Guide

3. Control Panel

4. Document Guide

5. Feeder Slot




DSmobile DS-940DW

3

4

10

11

12

5

7

6

8

1

2

9

1. Top Cover

2. Output Guide

7

3. Control Panel

4. WPS Button

5. Mode Select Switch

• microSD Mode

• USB Mode

• Wi-Fi Mode

6. Document Guide

7. Feeder Slot



10. Memory Card Slot

11. Reboot Button


Related Information

• Introduction to Your Brother Machine

8

Home > Introduction to Your Brother Machine > Control Panel Overview

Control Panel Overview>> DSmobile DS-640/DSmobile DS-740D>> DSmobile DS-940DW

DSmobile DS-640/DSmobile DS-740D

1

2

1. Power/Scan LEDIndicates the machine's status.

The machine is in Ready Mode.

(blinking)

• The machine is scanning.• Remote Setup is in progress.• The machine is starting up.

(blinking)

An error has occurred.

2. START/STOP ButtonPress to start or stop scanning.

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DSmobile DS-940DW

1 2 3 4

8

5, 612, 13

79

10, 11

1. Error LEDBlinks when the machine detects an error.

2. SD Card LEDIndicates the microSD memory card status when the machine is in microSD Mode.

microSD memory card is inserted.

(blinking)

microSD memory card is not inserted.

The machine is not in microSD Mode.

3. Wi-Fi LEDIndicates the wireless network status when the machine is in Wi-Fi Mode.

Wireless network is connected.

(blinking)

Your machine is connecting to the wireless network.

(blinking slowly)

Wi-Fi settings are not configured.

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The machine is not in Wi-Fi Mode.

4. Battery LEDIndicates the rechargeable Li-ion battery status.• When the machine is connected to the computer using a USB cable

(When the machine is turned on.)

(When the machine is turned off.)

Battery is fully charged.

(blinking)

The machine is charging the battery.

(blinking)

Battery Low. The machine is charging the battery.

A battery error has occurred.

• When the machine is not connected to the computer using a USB cable (The battery does not charge)

The machine is turned on and the battery power isconsumed.

Battery Low. The machine is turned on and thebattery power is consumed.

The machine is turned off or the battery has noremaining power.

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A battery error has occurred.

5. 2side/1side LEDIndicates the scan option selected in microSD Mode.

6. 2side/1side Switching ButtonPress to change the scan mode (2-sided Scan or single-sided Scan) in microSD Mode.

7. START/STOP ButtonPress to start or stop scanning.

8. Power/Scan LEDIndicates the machine's status.

The machine is in Ready Mode.

(blinking)

• The machine is scanning.• Remote Setup is in progress.• The machine is preparing to charge the battery.• The machine is starting up.• The machine is shutting down.

9. Power Button

Press to turn the machine on.Press and hold to turn the machine off.

If the machine is connected to the computer using a USB cable and the battery is not fully charged, themachine turns off and goes into Battery Charge Mode when you press and hold . (The Battery LEDblinks.)The machine turns off after the battery is fully charged or when the USB cable is disconnected from themachine or computer.

10. PDF/JPEG LEDIndicates the scan option selected in microSD Mode.

11. PDF/JPEG Switching ButtonPress to change the scanning file format (PDF or JPEG) in microSD Mode.

12. Color/Mono LEDIndicates the scan option selected in microSD Mode.

13. Colour/Mono Switching ButtonPress to change the scan mode (colour or monochrome) in microSD Mode.

Related Information


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Home > Introduction to Your Brother Machine > Charge the Battery

Charge the Battery

Related Models: DSmobile DS-940DW

The scanner charges the rechargeable Li-ion battery when it is powered on, but will charge the battery fasterwhen the scanner powered off.

1. Make sure that your computer is on.2. Connect the USB cable to your scanner's USB port.3. Connect the USB cable to your computer.

The battery starts charging automatically.

The Battery LED blinks in green or orange while the battery is charging, and turns off or lights in green whencharging is complete.

• Charging stops if the temperature is higher than the recommended operating temperature. For moreinformation, see Related Information: Specifications.

• If you do not use the scanner for a long period, fully charge the battery at least once every three monthsto prolong the battery life.

• If you do not use the scanner for a long period, store it in a cool, dry place at a consistent temperature.

Related Information


Related Topics:• Specifications

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Home > Paper Handling

Paper Handling

• Document Specifications

• Load Documents

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Home > Paper Handling > Document Specifications

Document Specifications

• Acceptable Documents

• Unacceptable Documents

• Carrier Sheet Recommendations

• Notes for Using Carrier Sheets

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Home > Paper Handling > Document Specifications > Acceptable Documents

Acceptable Documents

Standard Paper

Size DSmobile DS-640:• 86.4 mm x 50.8 mm to 1828.8 mm x 215.9 mmDSmobile DS-740D/DSmobile DS-940DW:• Single-sided Scan

86.4 mm x 50.8 mm to 1828.8 mm x 215.9 mm• 2-sided Scan

86.4 mm x 50.8 mm to 406.48 mm x 215.9 mm• Output Guide

105 mm x 74 mm to 297 mm x 215.9 mm

Weight 35 g/㎡ to 270 g/㎡Output Guide (DSmobile DS-740D/DSmobile DS-940DW): 52 g/㎡ to 80 g/㎡

Thickness 0.04 mm to 0.28 mmTo scan thinner documents, use the Carrier Sheet (not included).

Maximum Number of Pages 1 page (1 sheet)

Standard Paper Size A4 210 mm x 297 mm

A5 148 mm x 210 mm

A6 105 mm x 148 mm

B5 182 mm x 257 mm

B6 128 mm x 182 mm

Legal 215.9 mm x 355.6 mm

Mexican Legal 215.9 mm x 339.9 mm

India Legal 215 mm x 345 mm

Letter 215.9 mm x 279.4 mm

Executive 184.1 mm x 266.7 mm

Folio 215.9 mm x 330.2 mm

Index Card 13 cm x 20 cm

Business Card 90 mm x 60 mm

Non-standard Size Paper

Photo 10 cm x 15 cm

Photo L 9 cm x 13 cm

Photo 2L 13 cm x 18 cm

Plastic Card

Size (ISO) 85.6 mm x 53.98 mm

Material Plastic (PET)

Type Plastic card such as a store card.

Thickness Up to 1.24 mm (with embossing)Up to 1 mm (without embossing)

Maximum Number of Cards One card

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Certain types of embossed cards may not scan correctly.

Related Information


Related Topics:• Supplies

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Home > Paper Handling > Document Specifications > Unacceptable Documents

Unacceptable DocumentsThe following types of documents may not be scanned successfully:• Documents with paper clips or staples• Documents with wet ink• Fabrics, metallic sheets, or overhead projector sheets• Glossy or mirrored media• Documents that exceed recommended thicknesses

IMPORTANT

The damage caused by using any unacceptable documents with your Brother machine may not be coveredunder warranty.

Related Information


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Home > Paper Handling > Document Specifications > Carrier Sheet Recommendations

Carrier Sheet RecommendationsBrother recommends using a Carrier Sheet (not included) to scan the following documents:• Documents with a carbon sheet attached• Documents written in pencil• Documents narrower than 50.8 mm• Documents shorter than 86.4 mm• Pages thinner than 0.04 mm• Documents of uneven thickness, such as envelopes• Documents with large wrinkles or curls• Bent or damaged documents• Documents that use tracing paper• Documents that use coated paper• Photographs (photographic paper)• Documents printed on perforated paper• Documents printed on unusually-shaped paper (not square or rectangle)• Documents with photos, notes, or stickers attached to them• Documents that use carbonless paper• Documents that use loose-leaf paper or any paper with holes in it

CAUTIONTo avoid cutting yourself, do not slide or scrape your hand or fingers along the edge of the Carrier Sheet.

IMPORTANT

• To avoid warping the Carrier Sheet, do not place the Carrier Sheet in direct sunlight or in an area subjectto high temperatures and high humidity.

• To avoid damaging the Carrier Sheet, do not bend or pull it. Do not use a damaged Carrier Sheet, as itmay produce incorrect scan results.

Related Information



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Home > Paper Handling > Document Specifications > Notes for Using Carrier Sheets

Notes for Using Carrier Sheets• To avoid document jams, do not load the Carrier Sheet (not included) upside down. See the instructions

printed on the Carrier Sheet itself for more information.• To avoid document jams, do not put several small documents into the Carrier Sheet at the same time. Insert

only one document into the Carrier Sheet at a time.• Do not write on the Carrier Sheet, as the writing may be seen in scanned documents. If the Carrier Sheet

becomes dirty, wipe it with a dry cloth.• Do not leave documents in the Carrier Sheet for extended periods of time; the printing on the documents may

bleed through onto the Carrier Sheet.• If you use any of the Unacceptable Documents and damage your Brother machine, it may not be

covered under warranty.

Related Information



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Home > Paper Handling > Load Documents

Load Documents

IMPORTANT

• Insert only one page into the scanner at a time. Insert the next page only after the first one is completelyscanned. Inserting more than one page at a time may cause your scanner to malfunction.

• Make sure documents with ink or correction fluid are completely dry.• DO NOT pull on the document while it is feeding.• DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper-clipped, pasted, or taped.• DO NOT use cardboard or fabric.

• Make sure there is enough space behind the Paper Output Slot. The scanned document is ejected fromthe rear of the scanner.

• (DSmobile DS-740D/DSmobile DS-940DW) To eject the paper from the top of the scanner, open theOutput Guide.

• Load Standard Size Document

• Load a Plastic Card

• Load Non-standard Size Document

• Use the Output Guide

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Home > Paper Handling > Load Documents > Load Standard Size Document

Load Standard Size Document

(DSmobile DS-740D/DSmobile DS-940DW) If you scan the index card or business card, confirm the OutputGuide is closed.

1. Set your document face up in the Feeder Slot and align the left edge of the page with the Left Edge of theFeeder Slot.

(DSmobile DS-740D/DSmobile DS-940DW) When you perform 2-sided scanning, insert the first page faceup into the Feeder Slot.

2. Slide the Document Guide until it touches the right side of the document.

3. Gently insert the document until you feel its top edge touch the inside of the scanner.(DSmobile DS-940DW) When the machine is in microSD Mode, scanning begins automatically.

Related Information

• Load Documents

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Home > Paper Handling > Load Documents > Load a Plastic Card

Load a Plastic Card

• Load only one plastic card at a time.• Load the plastic card long edge first.• Certain types of plastic cards may be scratched when scanned. To prevent damage to the card, we

recommended using the Carrier Sheet.• If the surface of the card is dirty with grease marks (for example, fingerprints) or similar, wipe the dirt off

before scanning.• Certain types of embossed cards may not scan correctly.• (DSmobile DS-740D/DSmobile DS-940DW) Confirm the Output Guide is closed.

1. Set the card top edge first into the Feeder Slot and align the left edge of the card with the Left Edge of theFeeder Slot.

NOTEIf you insert an embossed card, make sure to insert it embossed side up into the Feeder Slot.

2. Slide the Document Guide until it touches the right side of the card.

3. Gently insert the card until you feel its top edge touch the inside of the scanner.(DSmobile DS-940DW) When the machine is in microSD Mode, scanning begins automatically.

Related Information

• Load Documents

23

Home > Paper Handling > Load Documents > Load Non-standard Size Document

Load Non-standard Size Document

• Make sure documents with ink or correction fluid are completely dry.• Non-standard documents can include receipts, newspaper clippings, and photos.• (DSmobile DS-740D/DSmobile DS-940DW) Confirm the Output Guide is closed.

1. Set the document you want to scan in the left corner of the Carrier Sheet and align the top of the documentwith the top left corner of the Carrier Sheet.

a

b

a. Document is Face Upb. Carrier Sheet Header is Face Up

2. Set the Carrier Sheet, face up with the header first in the Feeder Slot and align the left edge of the CarrierSheet with the Left Edge of the Feeder Slot.

If the receipt is longer than the Carrier Sheet, you can fold the receipt in two places so that it overlaps whenyou insert it into the Carrier Sheet.

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3. Slide the Document Guide until it touches the right side of the Carrier Sheet.

4. Gently insert the Carrier Sheet until you feel its top edge touch the inside of the scanner.

Related Information

• Load Documents

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Home > Paper Handling > Load Documents > Use the Output Guide

Use the Output Guide

Related Models: DSmobile DS-740D/DSmobile DS-940DW

Use the Output Guide if there is not enough space behind the scanner.The scanned document is ejected as follows:

When the Output Guide is closed.

When the Output Guide is open.

• Confirm the paper size and weight can be used to scan documents using the Output Guide.See Related Information: Acceptable Documents.

• Do not use the Carrier Sheet with the Output Guide.• Do not scan plastic cards using the Output Guide.• For better scan results, when scanning documents in high or low temperatures and humidity, we

recommend not using the Output Guide.

• Open the Output Guide to support scanned documents.

Related Information

• Load Documents

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Related Topics:• Acceptable Documents

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Home > Scan

Scan

• Before Scanning

• Scan Using the Scan Functions on Your Brother Machine

• Scan from Your Computer (Windows)

• Scan from Your Computer (Mac)

• Scan Using Brother iPrint&Scan for Mobile

• Scan Using Presto! BizCard

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Home > Scan > Before Scanning

Before ScanningBefore scanning, confirm the following:• Make sure you have installed the scanner driver. For more information about installing the scanner driver, see

the Quick Setup Guide.• If your Brother machine is connected via a USB cable, make sure the cable is physically secure.

(DSmobile DS-940DW) When using the wireless feature, make sure the scanner is turned on and isconnected to the same network as your computer.

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Home > Scan > Scan Using the Scan Functions on Your Brother Machine

Scan Using the Scan Functions on Your Brother Machine

• Save Scanned Documents on Your Computer

• Save Scanned Documents to a Memory Card

• Web Services for Scanning on Your Network (Windows 7, Windows 8.1 and Windows10)

• Restrict Scan Functions from External Devices

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Home > Scan > Scan Using the Scan Functions on Your Brother Machine > Save Scanned Documents onYour Computer

Save Scanned Documents on Your Computer

>> DSmobile DS-640/DSmobile DS-740D>> DSmobile DS-940DW


Use Brother iPrint&Scan to change scan settings, such as resolution, file size or scan type. Go to your model'sDownloads page at support.brother.com to download the latest application.1. Load your document.2. Press START/STOP on the control panel.

The machine starts scanning.

DSmobile DS-940DW

Use Brother iPrint&Scan to change scan settings, such as resolution, file size or scan type. Go to your model'sDownloads page at support.brother.com to download the latest application.

If the machine and computer are connected wirelessly, configure the Scan to PC settings using RemoteSetup.

1. Slide the Mode Select Switch to or .

2. Load your document.3. Press START/STOP on the control panel.


Related Information


Related Topics:• Brother iPrint&Scan for Windows and Mac

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Home > Scan > Scan Using the Scan Functions on Your Brother Machine > Save Scanned Documents to aMemory Card

Save Scanned Documents to a Memory Card


You must format the microSD memory card first using a computer.

1. Slide the Mode Select Switch to .

2. Gently insert the microSD memory card into the scanner's Memory Card Slot with the metal contact pointsfacing upward.The SD Card LED lights in white.

3. Adjust the scan settings by pressing the Colour/Mono, PDF/JPEG, or 2side/1side Switching Buttons on thecontrol panel as needed.

Use Remote Setup to change scan settings, such as document size, or resolution.

4. Load your document.The machine starts scanning automatically.

When finished, the scanned image is stored on the microSD memory card.

Related Information


• Access Scanned Images on the Memory Card

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Home > Scan > Scan Using the Scan Functions on Your Brother Machine > Save Scanned Documents to aMemory Card > Access Scanned Images on the Memory Card

Access Scanned Images on the Memory Card


Make sure you slide the Mode Select Switch to and insert the microSD memory card into the Memory CardSlot.

>> Windows>> Mac

Windows

1. Connect the machine to your computer using a USB cable.2. Access the folder on the microSD memory card.3. Double-click Brother, and select the image you want.

Mac

1. Connect the machine to your computer using a USB cable.2. The Photos application launches automatically and the scanned images on the microSD memory card

appear.

Related Information

• Save Scanned Documents to a Memory Card

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Home > Scan > Scan Using the Scan Functions on Your Brother Machine > Web Services for Scanning onYour Network (Windows 7, Windows 8.1 and Windows 10)

Web Services for Scanning on Your Network (Windows 7, Windows 8.1and Windows 10)


The Web Services protocol enables Windows 7, Windows 8.1 and Windows 10 users to scan using a Brothermachine on the network. You must install the driver via Web Services.

• Use Web Services to Install Drivers Used for Scanning (Windows 7, Windows 8.1 andWindows 10)

• Configure Scan Settings for Web Services (Windows)

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Home > Scan > Scan Using the Scan Functions on Your Brother Machine > Web Services for Scanning onYour Network (Windows 7, Windows 8.1 and Windows 10) > Use Web Services to Install Drivers Used forScanning (Windows 7, Windows 8.1 and Windows 10)

Use Web Services to Install Drivers Used for Scanning (Windows 7,Windows 8.1 and Windows 10)


Use Web Services to monitor scanners on the network.

• Make sure you have installed the Brother software and drivers.• Verify that the host computer and the Brother machine are on the same subnet, or that the router is

correctly configured to pass data between the two devices.• You must configure the IP address on your Brother machine before you configure this setting.

1. Do one of the following:• Windows 10

Click > Windows System > Control Panel. In the Hardware and Sound group, click Add a device.

• Windows 8.1Move your mouse to the lower-right corner of your desktop. When the menu bar appears, click Settings >Change PC settings > PC and devices > Devices > Add a device.The machine's Web Services Name appears.

• Windows 7

Click (Start) > Control Panel > Network and Internet > View network computers and devices.

The machine's Web Services Name appears with the scanner icon.Right-click the machine you want to install.

• The Web Services Name for the Brother machine is your model name and the MAC Address (EthernetAddress) of your machine (for example, Brother XXX-XXXXX (model name) [XXXXXXXXXXXX] (MACAddress / Ethernet Address)).

• Windows 8.1/Windows 10Move your mouse over the machine name to display the machine's information.

2. Do one of the following:• Windows 8.1/Windows 10

Select the machine you want to install, and then follow the on-screen instructions.• Windows 7

Click Install in the displayed menu.

To uninstall drivers, click Uninstall or (Remove device).

Related Information

• Web Services for Scanning on Your Network (Windows 7, Windows 8.1 and Windows 10)

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Home > Scan > Scan Using the Scan Functions on Your Brother Machine > Web Services for Scanning onYour Network (Windows 7, Windows 8.1 and Windows 10) > Configure Scan Settings for Web Services(Windows)

Configure Scan Settings for Web Services (Windows)



Click > Windows System > Control Panel. In the Hardware and Sound group, click View devicesand printers.

• Windows 8.1Move your mouse to the lower-right corner of your desktop. When the menu bar appears, click Settings,and then click Control Panel. In the Hardware and Sound group, click View devices and printers.

• Windows 7

Click (Start) > Devices and Printers.

2. Right-click the machine icon, and then select Scan profiles....The Scan profiles... dialog box appears.

3. Select the scan profile you want to use.4. Make sure the scanner selected in the Scanner list is a Brother machine that supports Web Services for

scanning, and then click the Set as Default button.5. Click Edit....

The Edit Default Profile dialog box appears.6. Select the Source, Paper size, Color format, File type, Resolution (DPI), Brightness and Contrast

settings.7. Click the Save Profile button.

These settings will be applied when you scan using the Web Services protocol.

If you are prompted to select a scanning application, select Windows Fax and Scan or Windows Photo Galleryfrom the list.

Related Information

• Web Services for Scanning on Your Network (Windows 7, Windows 8.1 and Windows 10)

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Home > Scan > Scan Using the Scan Functions on Your Brother Machine > Restrict Scan Functions fromExternal Devices

Restrict Scan Functions from External Devices


This feature allows you to restrict scan functions from external devices. When you restrict scan functions fromexternal devices, users cannot use those scan functions.

We recommend using Microsoft Internet Explorer 11 or later/Microsoft Edge for Windows, and Safari 12 orlater for Mac. Make sure that JavaScript and Cookies are always enabled in whichever browser you use. If adifferent web browser is used, make sure it is compatible with HTTP 1.0 and HTTP 1.1.


2. Start your web browser.3. Do one of the following:

• When using Wireless DirectType "https://192.168.118.1" in your browser's address bar.

• When using infrastructure modeType "https://machine's IP address" in your browser's address bar (where "machine's IP address" is themachine's IP address).For example:https://192.168.1.2

If the machine prompts you for a password, type it, and then click . If you have not previously set yourown password, type the default login password initpass.

4. Click the Scan tab.5. Click the Scan from PC menu in the left navigation bar.6. Disable the Pull Scan option.7. Click Submit.

Related Information


Related Topics:• Check the IP Address of Network Devices• Use Wireless Direct• Use Infrastructure Mode

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Home > Scan > Scan from Your Computer (Windows)

Scan from Your Computer (Windows)There are several ways you can use your computer to scan documents on your Brother machine. Use thesoftware applications provided by Brother, or use your favourite scanning application.

• Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications

• Scan Using Windows Photo Gallery or Windows Fax and Scan

• Scan Using Kofax Power PDF Standard v3

• Scan Using Brother iPrint&Scan (Windows)

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Home > Scan > Scan from Your Computer (Windows) > Scan Using Nuance™ PaperPort™ 14SE or OtherWindows Applications

Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications

You can use the Nuance™ PaperPort™ 14SE application, which is included in the scanner driver, for scanning.

For detailed instructions on using each application, click the application's Help menu, and then click GettingStarted Guide in the Help ribbon.

The instructions for scanning in these steps are for Nuance™ PaperPort™ 14SE. For other Windowsapplications, the steps will be similar. Nuance™ PaperPort™ 14SE supports both TWAIN and WIA drivers;the TWAIN driver (recommended) is used in these steps.

1. Load your document.

2. Start Nuance™ PaperPort™ 14. Do one of the following:• Windows 10

Click > Nuance PaperPort 14 > PaperPort.

• Windows 8.1

Click (PaperPort).

• Windows 7

Click (Start) > All Programs > Nuance PaperPort 14 > PaperPort.

3. Click the Desktop menu, and then click Scan Settings in the Desktop ribbon.The Scan or Get Photo panel appears on the left side of the screen.

4. Click Select.5. From the available Scanners list, select TWAIN: TW-Brother XX-XXXXX (where XXXXX is the model name

of your machine). To use the WIA driver, select the Brother driver that has "WIA" as the prefix.6. Select the Display scanner dialog box check box in the Scan or Get Photo panel.7. Click Scan.

The Scanner Setup dialog box appears.

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8. Adjust the settings in the Scanner Setup dialog box, if needed.9. Click the Document Size drop-down list, and then select your document size.10. Click PreScan to preview your image and crop unwanted portions before scanning.11. Click Start.


Related Information


• TWAIN Driver Settings (Windows)

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Home > Scan > Scan from Your Computer (Windows) > Scan Using Nuance™ PaperPort™ 14SE or OtherWindows Applications > TWAIN Driver Settings (Windows)

TWAIN Driver Settings (Windows)

• Note that the item names and assignable values will vary depending on the machine.

1. ScanSelect the Photo, Web, or Text option depending on the type of document you want to scan.

Scan (Image Type) Resolution Scan Type

Photo Use for scanning photo images. 300 x 300 dpi 24bit Colour

Web Use for attaching the scannedimage to web pages.

100 x 100 dpi 24bit Colour

Text Use for scanning textdocuments.

200 x 200 dpi Black & White

2. ResolutionSelect a scanning resolution from the Resolution drop-down list. Higher resolutions produce a finer scannedimage but consume more memory and increase transfer time.

3. Scan TypeSelect from a range of scan colour depths.

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• AutoAutomatically detects whether the document uses colour and generates a scanned image of it. Fordocuments that mix colour and monochrome pages, colour pages will be scanned in Colour mode,while monochrome pages will be scanned in Black & White mode.

• Black & WhiteUse for text or line art images.

• Grey (Error Diffusion)Use for photographic images or graphics. (Error Diffusion is a method for creating simulated greyscaleimages without using true grey dots. Black dots are put in a specific pattern to give a greyappearance.)

• True GreyUse for photographic images or graphics. This mode is more accurate because it uses up to 256shades of grey.

• 24bit ColourUse to create an image with the most accurate colour reproduction. This mode uses up to 16.8 millioncolours to scan the image, but it requires the most memory and has the longest transfer time.

4. Document SizeSelect the exact size of your document from a selection of preset scan sizes. If you select Custom, theCustom Document Size dialog box appears and you can specify the document size.

(DSmobile DS-640/DSmobile DS-740D) Auto is not available for scanning at resolutions greater than 400 x400 dpi.

5. 2-sided Scanning (DSmobile DS-740D/DSmobile DS-940DW)Scan both sides of the document. Select Long-edge binding or Short-edge binding depending on thelayout of your original to make sure the data file created appears correctly in the scanned document.

2-sided Scanning is not available for Long Paper.

2-sided Scan Setting Original Layout Scan Result

Long-edge binding

Short-edge binding

6. Advanced Settings...Configure advanced settings by clicking the Advanced Settings... button in the Scanner Setup dialog box.• Document Correction

- Cropping• Auto Deskew

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Set the machine to correct document skewing automatically.

- Auto Deskew feature is automatically set to On if you select Auto for the Document Size.- (DSmobile DS-640/DSmobile DS-740D) Auto Deskew is not available for scanning at resolutions

greater than 400 x 400 dpi.

• Detect End of PageDetects the end of page and automatically adjusts the size of a page when the length of thedocument is shorter than the Document Size selected.

• Margin SettingsThis feature allows you to add or remove a specific margin at the edge of the image. A positivevalue decreases the size of the scanned image when it is output and a negative value increasesthe size of the scanned image when it is output.

Margin Settings is available only when Document Size is set to Auto.

- Rotate ImageChanges the direction of the document based on the text orientation when Auto is selected.

- Edge FillFill in the edges on four sides of the scanned image using the selected colour and range.

- Auto Colour Detect AdjustWhen scan type Auto is selected, you can adjust the detection level of colour. Increasing the slidervalue makes the machine more likely to determine that a given document is a colour document.

- Skip Blank PageRemove the document's blank pages from the scanning results.

• Enhancement- Diffusion Adjustment -Grey

This function adjusts the brightness and contrast to create grey images.

Only available when the Scan Type is Grey (Error Diffusion).

BrightnessSet the Brightness level by moving the slider to the right or left to lighten or darken the image. Ifthe scanned image is too light, set a lower brightness level and scan the document again. If theimage is too dark, set a higher brightness level and scan the document again. You can also type avalue in the field to set the brightness.

ContrastIncrease or decrease the Contrast level by moving the slider to the right or left. An increaseemphasises dark and light areas of the image, while a decrease reveals more details in grey areas.You can also type a value in the field to set the contrast.

- Colour Tone AdjustmentAllows you to adjust the brightness, contrast and gamma during True grey and colour scanning.

- Background Processing• Remove Bleed-through / Pattern

Prevent any visible text or images from the other side of the document from appearing on thescan.

• Remove Background ColourRemove the base colour of documents to make the scanned data more legible.

- Colour DropSelect a colour to remove from the scanned image.

- Edge EmphasisMake the characters of the original sharper.

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The following items can be selected when scanning colour or grey images:- Colour Tone Adjustment- Edge Emphasis

• B&W Image Quality- B&W Threshold Adjustment

This setting allows you to adjust the image quality when scanning in Black & White mode. Largervalues increase the amount of black in the scanned image, while smaller values increase the amountof white. Use this setting to improve the quality of documents scanned using the OCR (OpticalCharacter Recognition) technology.

- Character CorrectionCorrect any broken or incomplete characters in the original to make them easier to read.

Character Correction can be selected when scanning monochrome images.

- B&W InversionThis feature allows you to create a monochrome inverted version of the scanned image.

• Feed Control- Layout

Allows you to scan a two-page document combined into one page, or scan a one-page documentdivided into two pages.

- Carrier Sheet ModeUse the Carrier Sheet (not included) to scan the following document types:• Important documents (photos, contracts)• Thin paper (receipts)• Irregularly-shaped paper (clippings)

- Continuous ScanSelect this option to scan additional documents using the same settings when a scan has beencompleted.

• Additional Functions- Barcode Detection

The machine reads the barcode printed on the scanned image. Specify the barcode type anddetection area.

• Barcode Detection is available when Layout is Off.• To scan and read barcodes, use a third-party application. The TWAIN driver does not support barcode

scanning.

- JPEG CompressionChanges the quality of the JPEG file to be saved.

To use this function, use a third-party application. The TWAIN driver does not support Disk File mode.

Related Information

• Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications

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Home > Scan > Scan from Your Computer (Windows) > Scan Using Windows Photo Gallery or WindowsFax and Scan

Scan Using Windows Photo Gallery or Windows Fax and ScanWindows Photo Gallery or Windows Fax and Scan applications are other options that you can use for scanning.

These applications use the WIA scanner driver.

1. Load your document.2. Launch your scanning application. Do one of the following:

• Windows Photo Gallery (Windows 7)Click File > Import from Camera or Scanner.

• Windows Fax and ScanClick File > New > Scan.

3. Select the scanner you want to use.4. Click Import or OK.

The New Scan dialog box appears.

5. Adjust the settings in the Scanner Setup dialog box, if needed.6. Click Scan.


Related Information


45

• WIA Driver Settings (Windows)

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Home > Scan > Scan from Your Computer (Windows) > Scan Using Windows Photo Gallery or WindowsFax and Scan > WIA Driver Settings (Windows)

WIA Driver Settings (Windows)

1. Paper sourceYou can select Document Feeder only.

2. Picture Type (Image Type)Select Color picture, Grayscale picture, Black and white picture or text, or Custom Settings for the typeof document you want to scan.To change advanced settings, click the Adjust the quality of the scanned picture link.

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1. BrightnessSet the Brightness level by moving the slider to the right or left to lighten or darken the image. If the scannedimage is too light, set a lower brightness level and scan the document again. If the image is too dark, set ahigher brightness level and scan the document again.

2. ContrastIncrease or decrease the Contrast level by moving the slider to the right or left. An increase emphasises darkand light areas of the image, while a decrease reveals more details in grey areas. You can also type a valuein the field to set the contrast level.

3. Resolution (DPI)Select a scanning resolution from the Resolution (DPI) list. Higher resolutions produce a finer scannedimage but consume more memory and increase transfer time.

4. Picture typeSelect or change the type of document you want to scan.

Related Information

• Scan Using Windows Photo Gallery or Windows Fax and Scan

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Home > Scan > Scan from Your Computer (Windows) > Scan Using Kofax Power PDF Standard v3

Scan Using Kofax Power PDF Standard v3You can use the Kofax Power PDF application for scanning. It converts the scanned PDF data into other formatsincluding Microsoft Word, Microsoft Excel, Microsoft PowerPoint, images and more. If you are asked to enter theserial number when installing the software, check the label attached to the scanner. Within the application, seethe Kofax Power PDF Help menu, for more information.

Related Information


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Home > Scan > Scan from Your Computer (Windows) > Scan Using Brother iPrint&Scan (Windows)

Scan Using Brother iPrint&Scan (Windows)Use Brother iPrint&Scan for Windows to scan from your computer. Go to your model's Downloads page atsupport.brother.com to download it.1. Start Brother iPrint&Scan. Do one of the following:

• Windows 10

Click > Brother > Brother iPrint&Scan.

• Windows 8.1Click Brother iPrint&Scan.

• Windows 7

Click (Start) > All Programs > Brother iPrint&Scan.

2. If your Brother machine is not selected, click the Select your Machine button, and then follow the on-screeninstructions to select your Brother machine.

3. Click the Scan icon, and then follow the on-screen instructions to scan your documents.

Related Information


Related Topics:• Brother iPrint&Scan Overview

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Home > Scan > Scan from Your Computer (Mac)

Scan from Your Computer (Mac)There are several ways you can use your Mac to scan documents on your Brother machine. Use the softwareapplications provided by Brother or your favourite scanning application.

• Scan Using Brother iPrint&Scan (Mac)

• Scan Using Apple Image Capture (ICA Driver)

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Home > Scan > Scan from Your Computer (Mac) > Scan Using Brother iPrint&Scan (Mac)

Scan Using Brother iPrint&Scan (Mac)Use Brother iPrint&Scan for Mac to scan from your computer. Download and install Brother iPrint&Scan from theApp Store.1. In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon.

The Brother iPrint&Scan screen appears.2. If your Brother machine is not selected, click the Select your Machine button, and then follow the on-screen

instructions to select your Brother machine.3. Click the Scan icon, and then follow the on-screen instructions to scan your documents.

Related Information


Related Topics:• Brother iPrint&Scan Overview

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Home > Scan > Scan from Your Computer (Mac) > Scan Using Apple Image Capture (ICA Driver)

Scan Using Apple Image Capture (ICA Driver)Download and install the ICA driver at support.brother.com. You can also scan directly using the Image Captureapplication.

Related Information


• Scan Using Apple Image Capture• ICA Driver Settings

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Home > Scan > Scan from Your Computer (Mac) > Scan Using Apple Image Capture (ICA Driver) > ScanUsing Apple Image Capture

Scan Using Apple Image Capture1. Launch the Image Capture application.

2. Select the machine from the list on the left side of the screen.If you connected the Brother machine to your Mac with a USB cable, you will see the machine in theDEVICES area. If connected via a network, you will see it in the SHARED area.

3. Load your document.4. Select the size of your document.5. Select the destination folder or destination application from the Scan To pop-up menu.6. Click Scan.


Related Information


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Home > Scan > Scan from Your Computer (Mac) > Scan Using Apple Image Capture (ICA Driver) > ICADriver Settings

ICA Driver Settings

To adjust image capture settings, click Show Details.

Item names and assignable values may vary depending on the machine.

1. KindAllows you to select from Color, Black&White, or Text.

2. ResolutionSpecifies the document resolution you want.

3. Scan Size/SizeSpecifies the paper size of the document.

4. OrientationSpecifies the orientation of the document.

5. Duplex (supported models only)Allows you to select the Duplex check box to perform 2-sided (duplex) scanning.

6. Scan ToSpecifies the destination folder or destination application.

7. NameAllows you to enter the prefix text used for the name of the scanned image.

8. FormatSpecifies the file format of the scanned data.

9. Combine into single documentAllows you to scan a document as one item and save it as one file when selecting PDF or TIFF for the fileformat.

10. Image CorrectionDepending on the Kind option selected, it allows you to configure the following settings:

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Kind Configurable Settings

Color Brightness, Tint, Temperature, Saturation

Black&White Brightness, Contrast

Text Threshold

Related Information


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Home > Scan > Scan Using Brother iPrint&Scan for Mobile

Scan Using Brother iPrint&Scan for Mobile


• Brother iPrint&Scan for Mobile Devices

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Home > Scan > Scan Using Brother iPrint&Scan for Mobile > Brother iPrint&Scan for Mobile Devices

Brother iPrint&Scan for Mobile Devices


Use Brother iPrint&Scan to scan from various mobile devices.

• For Android™ Devices:

Brother iPrint&Scan allows you to use features of your Brother machine directly from your Android™ device.

Download and install Brother iPrint&Scan from the Google Play™ Store app.• For all iOS supported devices including iPhone, iPad and iPod touch:

Brother iPrint&Scan allows you to use your Brother machine's features directly from your iOS device.Download and install Brother iPrint&Scan from the App Store.

For more information, visit support.brother.com/ips.

Related Information

• Scan Using Brother iPrint&Scan for Mobile

Related Topics:• Brother iPrint&Scan for Windows and Mac

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http://support.brother.com/ips/

Home > Scan > Scan Using Presto! BizCard

Scan Using Presto! BizCardPresto! BizCard lets you manage the information from scanned business cards, such as names, companies,phone/fax numbers, mailing, and email addresses, on your computer. Scan or import your business cards andPresto! BizCard automatically saves the data and image for each card. Different viewing modes are available forsearching, editing, creating, and sorting.

Related Information

• Scan

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Home > Network

Network


• Supported Basic Network Features

• Network Management Software and Utilities

• Additional Methods of Configuring Your Brother Machine for a Wireless Network

• Advanced Network Features

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Home > Network > Supported Basic Network Features

Supported Basic Network Features


The machine supports various features depending on the operating system. Use this table to see which networkfeatures and connections are supported by each operating system.

Operating Systems Windows 7 (SP1)Windows 8.1Windows 10

Windows Server 2012Windows Server 2012 R2Windows Server 2016Windows Server 2019

macOS v10.12.xmacOS v10.13.xmacOS v10.14.x

Scanning Yes Yes Yes

BRAdmin Light 1 2 Yes Yes

Web Based Management(supported models only) 2

Yes Yes Yes

Remote Setup 2 Yes Yes

Related Information

• Network

1 BRAdmin Light is available as a download from your model's Downloads page at support.brother.com.2 The default login password to manage machine settings is initpass. We recommend you change it to protect your machine from

unauthorised access.

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Home > Network > Network Management Software and Utilities

Network Management Software and Utilities


Configure and change your Brother machine's network settings using a management utility.

• Learn about Network Management Software and Utilities

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Home > Network > Network Management Software and Utilities > Learn about Network ManagementSoftware and Utilities

Learn about Network Management Software and Utilities


Web Based Management (supported models only)Web Based Management is a utility that uses a standard web browser to manage your machine using the HyperText Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS). Type yourmachine's IP address into your web browser to access and change your scanner settings.

BRAdmin Light (Windows) (supported models only)BRAdmin Light is a utility for the initial setup of Brother network-connected devices. This utility can search forBrother products on your network, view the status and configure the basic network settings, such as IP address.Go to your model's Downloads page at support.brother.com to download the latest version of Brother'sBRAdmin Light.

• If using Windows Firewall, or the firewall function of an anti-spyware or antivirus application, temporarilydisable them. When you are sure you can scan, configure the software settings by following themanufacturer's instructions.

Remote Setup (Windows and Mac)Remote Setup is a program for configuring many machine and network settings from either a Windows or a Macapplication. When you start this application, the settings on your machine are automatically downloaded to yourcomputer and displayed on your computer screen. If you change the settings, you can upload them directly to themachine.

This utility can be used with either a USB or a network connection.

Related Information

• Network Management Software and Utilities

Related Topics:• Check the IP Address of Network Devices

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Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network

Additional Methods of Configuring Your Brother Machine for a WirelessNetwork


• Before Configuring Your Brother Machine for a Wireless Network

• Configure Your Machine for a Wireless Network Using the One-Push Method of Wi-FiProtected Setup™ (WPS)

• Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi ProtectedSetup™ (WPS)

• Use Wireless Direct

• Use Infrastructure Mode

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Home > Network > Additional Methods of Configuring Your Brother Machine for a WirelessNetwork > Before Configuring Your Brother Machine for a Wireless Network

Before Configuring Your Brother Machine for a Wireless Network


Before attempting to configure a wireless network, confirm the following:• Before configuring wireless settings, you must know your Network Name (SSID) and Network Key

(Password).

If you do not know this security information, contact the router manufacturer, your system administrator, oryour Internet provider.

• To achieve optimum results with normal everyday document scanning, place the Brother machine as close tothe wireless access point/router as possible with minimal obstructions. Large objects and walls between thetwo devices and interference from other electronic devices can affect the data transfer speed of yourdocuments.Due to these factors, wireless may not be the best method of connection for all types of documents andapplications.

Related Information


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Home > Network > Additional Methods of Configuring Your Brother Machine for a WirelessNetwork > Configure Your Machine for a Wireless Network Using the One-Push Method of Wi-Fi ProtectedSetup™ (WPS)

Configure Your Machine for a Wireless Network Using the One-PushMethod of Wi-Fi Protected Setup™ (WPS)


If your wireless access point/router supports Wi-Fi Protected Setup™ (WPS), you can use WPS from yourmachine to configure your wireless network settings.

Routers or access points that support WPS are marked with this symbol:


The Wi-Fi LED blinks.2. Press and hold the WPS button on your machine for two seconds.

The Wi-Fi LED starts to blink more rapidly.3. Press the WPS button on your wireless access point/router.

If your machine is connected successfully, the Wi-Fi LED stop blinking and becomes lit.

You have completed the wireless network setup. To install drivers and software necessary for operating yourmachine, go to your model's Downloads page at support.brother.com.To configure additional Network Settings, use the Web Based Management. See Related Information: AccessWeb Based Management.

Related Information


Related Topics:• Access Web Based Management

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Home > Network > Additional Methods of Configuring Your Brother Machine for a WirelessNetwork > Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup™

(WPS)

Configure Your Machine for a Wireless Network Using the PIN Methodof Wi-Fi Protected Setup™ (WPS)


If your wireless access point/router supports WPS, you can use the Personal Identification Number (PIN) Methodto configure your wireless network settings.

The PIN Method is one of the connection methods developed by the Wi-Fi Alliance®. By submitting a PINcreated by an Enrollee (your machine) to the Registrar (a device that manages the wireless LAN), you can set upthe wireless network and security settings. For more information on how to access WPS mode, see theinstructions provided with your wireless access point/router.

Type AConnection when the wireless access point/router (1) doubles as the Registrar.

1

Type BConnection when another device (2), such as a computer, is used as the Registrar.

1

2

Routers or access points that support WPS are marked with this symbol:


The Wi-Fi LED starts to blink.2. Press and hold the WPS button on your machine for two seconds.

The Wi-Fi LED blinks rapidly.

3. Press .

The Wi-Fi LED blinks normally.

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4. Using a computer connected to the network, in your browser's address bar, type the IP address of the deviceyou are using as the Registrar. (For example: http://192.168.1.2)

5. Go to the WPS settings page and type the PIN indicated on the label attached to the machine, and thenfollow the on-screen instructions.

• The Registrar is usually the wireless access point/router.• The settings page will differ depending on the brand of wireless access point/router. For more detailed

information, see the instructions supplied with your wireless access point/router.

If using a Windows 7, Windows 8.1, or Windows 10 computer as a Registrar, complete the followingsteps:6. Do one of the following:

• Windows 10

Click > Windows System > Control Panel. In the Hardware and Sound group, click Add a device.

• Windows 8.1Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings >Control Panel > Hardware and Sound > Devices and Printers > Add a device.

• Windows 7

Click (Start) > Devices and Printers > Add a device.

• To use Windows 7, Windows 8.1, or Windows 10 computer as a Registrar, you must register it to yournetwork in advance. For more detailed information, see the instructions supplied with your wirelessaccess point/router.

• If you use Windows 7, Windows 8.1, or Windows 10 as a Registrar, you can install the scanner driverafter the wireless configuration by following the on-screen instructions. To install the full driver andsoftware package, see the Quick Setup Guide.

7. Select your machine and click Next.8. Type the PIN indicated on the label attached to the machine, and then click Next.9. (Windows 7 only) Select your network, and then click Next.10. Click Close.

If your wireless device is connected successfully, the Wi-Fi LED on the machine lights up.

Related Information


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Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > UseWireless Direct

Use Wireless Direct


• Scan from Your Wireless Device Using Wireless Direct

• Configure Your Wireless Direct Network

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Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > UseWireless Direct > Scan from Your Wireless Device Using Wireless Direct

Scan from Your Wireless Device Using Wireless Direct


Wireless Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance®. It allows you toconfigure a secured wireless network between your Brother machine and your wireless device (computer,smartphone, tablet, or similar), without using a wireless router/access point. You can configure a wirelessnetwork by manually setting a Network Name (SSID) and Network Key (Password).

2

1

1. Wireless devices2. Your Brother machine

Related Information


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Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > UseWireless Direct > Configure Your Wireless Direct Network

Configure Your Wireless Direct Network



2. Activate the Wi-Fi function on your wireless device and search for the scanner.3. Select the scanner's SSID (Network Name) on your wireless device (DIRECT-xxDS-940DW_BRxxxx).4. Enter the Network Key (Password) when prompted.

SSID and Network Key are printed on the label attached to the scanner.

Related Information


71

Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > UseInfrastructure Mode

Use Infrastructure Mode


• Scan from Your Wireless Device Using Infrastructure Mode

• Configure Wi-Fi Settings in Infrastructure Mode

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Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > UseInfrastructure Mode > Scan from Your Wireless Device Using Infrastructure Mode

Scan from Your Wireless Device Using Infrastructure Mode


You can connect your wireless device (computer, smartphone, tablet, or similar) to your scanner via a wirelessrouter/access point.

3

2

1

1. Wireless devices2. Wireless router/access point3. Your Brother machine

Related Information


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Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > UseInfrastructure Mode > Configure Wi-Fi Settings in Infrastructure Mode

Configure Wi-Fi Settings in Infrastructure Mode


Before configuring your machine, we recommend writing down your wireless network settings. You will needthis information before you continue with the configuration.

1. Check and write down the current wireless network settings.

Network Name (SSID)

Network Key (Password)

For example:

Network Name (SSID)

HELLO

Network Key (Password)

12345

If your router uses WEP encryption, enter the Network Key (Password) used as the first WEP key. YourBrother machine supports the use of the first WEP key only.

2. Connect the scanner to your computer using Wireless Direct.3. Start your web browser.4. Type "https://192.168.118.1" in your browser's address bar.


5. Click the Network tab.6. Click Wireless.7. Click the Wireless (Setup Wizard) menu in the left navigation bar.8. Click the Start Wizard button.

Wireless Setup Wizard starts automatically.9. Follow the on-screen instructions to complete the wireless network setup.

You have completed the wireless network setup. To install drivers and software necessary for operating yourmachine, go to your model's Downloads page at support.brother.com.To configure additional Network Settings, use the Web Based Management. See Related Information: AccessWeb Based Management.

Related Information


Related Topics:• Configure Your Wireless Direct Network• Access Web Based Management

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Home > Network > Advanced Network Features

Advanced Network Features


• Synchronise Time with the SNTP Server Using Web Based Management

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Home > Network > Advanced Network Features > Synchronise Time with the SNTP Server Using WebBased Management

Synchronise Time with the SNTP Server Using Web Based Management


The Simple Network Time Protocol (SNTP) is used to synchronise the time used by the machine forauthentication with the SNTP time server. You can automatically or manually synchronise the machine's time withthe Coordinated Universal Time (UTC) provided by the SNTP time server.

• Configure Date and Time Using Web Based Management

• Configure the SNTP Protocol Using Web Based Management

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Home > Network > Advanced Network Features > Synchronise Time with the SNTP Server Using WebBased Management > Configure Date and Time Using Web Based Management

Configure Date and Time Using Web Based Management


Configure the date and time to synchronise the time used by the machine with the SNTP time server.

This feature is not available in some countries.





3. Click the Administrator tab.4. Click Date&Time in the left navigation bar.

5. Select the time difference between your location and UTC from the Time Zone drop-down list.For example, the time zone for Eastern Time in the USA and Canada is UTC-05:00.

6. Select the Synchronize with SNTP server check box.7. Click Submit.

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Related Information



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Home > Network > Advanced Network Features > Synchronise Time with the SNTP Server Using WebBased Management > Configure the SNTP Protocol Using Web Based Management

Configure the SNTP Protocol Using Web Based Management


Configure the SNTP protocol to synchronise the time the machine uses for authentication with the time kept bythe SNTP time server.

This feature is not available in some countries.





3. Click the Network tab.4. Click the Protocol menu in the left navigation bar.5. Select the SNTP check box to activate the settings.6. Restart your Brother machine to activate the configuration.7. Next to the SNTP check box, click Advanced Setting and configure your settings as needed.

Option Description

Status Displays whether the SNTP protocol is enabled or disabled.

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Option Description

Synchronization Status Confirm the latest synchronisation status.

SNTP Server Method Select AUTO or STATIC.• AUTO

If you have a DHCP server in your network, the SNTP server will obtainthe address from that server automatically.

• STATICType the address you want to use.

Primary SNTP ServerAddressSecondary SNTP ServerAddress

Type the server address (up to 64 characters).The secondary SNTP server address is used as a backup to the primarySNTP server address. If the primary server is unavailable, the machine willcontact the secondary SNTP server.

Primary SNTP Server PortSecondary SNTP ServerPort

Type the port number (1-65535).The secondary SNTP server port is used as a backup to the primary SNTPserver port. If the primary port is unavailable, the machine will contact thesecondary SNTP port.

Synchronization Interval Type the number of hours between server synchronisation attempts (1-168hours).

8. Click Submit.

Related Information



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Home > Security

Security

• Network Security Features

81

Home > Security > Network Security Features

Network Security Features


• Manage Your Network Machine Securely Using SSL/TLS

82

Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/TLS

Manage Your Network Machine Securely Using SSL/TLS


• Certificates and Web Based Management

83

Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management

Certificates and Web Based Management


• Supported Security Certificate Features

• Import and Export a CA Certificate

• Manage Multiple Certificates

• Create a Self-signed Certificate

• Install the Self-signed Certificate for Windows users with Administrator Rights

• Import and Export the Self-signed Certificate on your Brother Machine

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Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Supported Security Certificate Features

Supported Security Certificate Features


Your Brother machine supports the use of multiple security certificates, which allows secure management,authentication, and communication with the machine.The machine can use SSL/TLS communication and supports the following types of security certificates:• Pre-installed certificate

Your machine has a pre-installed self-signed certificate. This certificate enables you to use SSL/TLScommunication without creating or installing a different certificate.

The pre-installed self-signed certificate protects your communication up to a certain level. We recommendusing a certificate that is issued by a trusted organisation for better security.

• Self-signed certificateThis machine issues its own certificate. Using this certificate, you can easily use the SSL/TLS communicationwithout creating or installing a different certificate from a CA.

• Certificate from a Certificate Authority (CA)There are two methods for installing a certificate from a CA. If you already have a certificate from a CA or ifyou want to use a certificate from an external trusted CA:- When using a Certificate Signing Request (CSR) from this machine.- When importing a certificate and a private key.

• Certificate Authority (CA) CertificateTo use a CA certificate that identifies the CA and owns its private key, you must import that CA certificatefrom the CA before configuring the security features of the Network.

• If you are going to use SSL/TLS communication, we recommend contacting your system administratorfirst.

• When you reset the machine back to its default factory settings, the certificate and the private key thatare installed will be deleted. If you want to keep the same certificate and the private key after resettingthe machine, export them before resetting, and then reinstall them.

Related Information


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Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Import and Export a CA Certificate

Import and Export a CA Certificate






3. Click the Network tab.4. Click the Security tab.5. Click CA Certificate.6. Do one of the following:

• To import a CA Certificate, click Import CA Certificate. Browse to select the file you want to import.• To export a CA Certificate, select the certificate you want to export and click Export.

7. Click Submit.

Related Information



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Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Manage Multiple Certificates

Manage Multiple Certificates


The multiple certificate feature allows you to use Web Based Management to manage each certificate installedon your machine. In Web Based Management, navigate to the CA Certificate screen to view certificate content,delete, or export your certificates.You can store up to seven CA certificates to use SSL.We recommend storing one certificate fewer than allowed, reserving an empty spot in case of certificateexpiration. When a certificate expires, import a new certificate into the reserved spot, and then delete the expiredcertificate. This ensures that you avoid configuration failure.

Related Information


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Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create a Self-signed Certificate

Create a Self-signed Certificate






3. Click the Network tab.4. Click the Security tab.5. Click the Certificate menu in the left navigation bar.6. Click Create Self-Signed Certificate.7. Enter a Common Name and a Valid Date.

• The length of the Common Name is less than 64 bytes. Enter an identifier, such as an IP address, nodename, or domain name to use when accessing this machine through SSL/TLS communication. The nodename is displayed by default.

• A warning will appear if you use the IPPS or HTTPS protocol and enter a different name in the URL thanthe Common Name that was used for the self-signed certificate.

8. Select your setting from the Public Key Algorithm drop-down list. The default setting is RSA(2048bit).9. Select your setting from the Digest Algorithm drop-down list. The default setting is SHA256.10. Click Submit.11. Click the Network tab.12. Click the Protocol menu in the left navigation bar.13. Click HTTP Server Settings.14. Select the certificate you want to configure from the Select the Certificate drop-down list.15. Click Submit.16. Click Yes to restart your machine.

The self-signed certificate is created and saved in your machine's memory.

To use SSL/TLS communication, the self-signed certificate must be installed on your computer.

Related Information



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Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Install the Self-signed Certificate for Windows users withAdministrator Rights

Install the Self-signed Certificate for Windows users with AdministratorRights


The following steps are for Microsoft Internet Explorer. If you use another web browser, consult thedocumentation for your web browser to get help with installing certificates.

1. Do one of the following:• Windows 10/Windows Server 2016/Windows Server 2019

Click > Windows Accessories.

• Windows 8.1

Right-click the (Internet Explorer) icon on the taskbar.

• Windows 7

Click (Start) > All Programs.

• Windows Server 2012/Windows Server 2012 R2

Click (Internet Explorer), and then right-click the (Internet Explorer) icon that appears on thetaskbar.

2. Right-click Internet Explorer, and then click Run as administrator.

If the More option appears, click More.

If the User Account Control screen appears, click Yes.3. Do one of the following:


• When using infrastructure modeType "https://machine's IP address" in your browser's address bar to access your machine (where"machine's IP address" is the machine's IP address or the node name that you assigned for thecertificate).

4. Click Continue to this website (not recommended).5. Click Certificate error, and then click View certificates.

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6. Click Install Certificate….7. When the Certificate Import Wizard appears, click Next.8. Select Place all certificates in the following store, and then click Browse….9. Select Trusted Root Certification Authorities, and then click OK.10. Click Next.11. Click Finish.12. Click Yes, if the fingerprint (thumbprint) is correct.13. Click OK.

The self-signed certificate is now installed on your computer, and SSL/TLS communication is available.

Related Information



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Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Import and Export the Self-signed Certificate on yourBrother Machine

Import and Export the Self-signed Certificate on your Brother Machine


You can store the self-signed certificates on your Brother machine and manage them by importing and exporting.

• Import the Self-signed Certificate

• Export the Self-signed Certificate

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Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Import and Export the Self-signed Certificate on yourBrother Machine > Import the Self-signed Certificate

Import the Self-signed Certificate






3. Click the Network tab.4. Click the Security tab.5. Click the Certificate menu in the left navigation bar.6. Click Import Certificate and Private Key.7. Browse to the file you want to import.8. Type the password if the file is encrypted, and then click Submit.

The self-signed certificate is imported to your machine.

To use SSL/TLS communication, the self-signed certificate must also be installed on your computer. For moreinformation, contact your network administrator.

Related Information



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Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Import and Export the Self-signed Certificate on yourBrother Machine > Export the Self-signed Certificate

Export the Self-signed Certificate






3. Click the Network tab.4. Click the Security tab.5. Click the Certificate menu in the left navigation bar.6. Click Export shown with Certificate List.7. If you want to encrypt the file, type a password in the Enter password field.

If the Enter password field is blank, your output file will not be encrypted.8. Type the password again in the Retype password field, and then click Submit.9. Click Save.

The self-signed certificate is exported to your computer.

You can also import the self-signed certificate to your computer.

Related Information



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Home > Brother iPrint&Scan for Windows and Mac

Brother iPrint&Scan for Windows and Mac

• Brother iPrint&Scan Overview

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Home > Brother iPrint&Scan for Windows and Mac > Brother iPrint&Scan Overview

Brother iPrint&Scan OverviewUse Brother iPrint&Scan for Windows and Mac to scan from your computer.The following screen shows an example of Brother iPrint&Scan for Windows. You can use it to scan documentsand check your machine’s status. The actual screen may differ depending on the version of the application.• Windows

Go to your model's Downloads page at support.brother.com to download the latest application.• Mac

Download and install Brother iPrint&Scan from the App Store.

Related Information

• Brother iPrint&Scan for Windows and Mac

Related Topics:• Scan Using Brother iPrint&Scan (Windows)• Scan Using Brother iPrint&Scan (Mac)

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Home > Troubleshooting

Troubleshooting

• Error and Maintenance Indications

• Document Jam

• If You Are Having Difficulty with Your Machine

• Check the Serial Number

• Reset Your Brother Machine

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Home > Troubleshooting > Error and Maintenance Indications

Error and Maintenance Indications>> DSmobile DS-640/DSmobile DS-740D>> DSmobile DS-940DW


The LED indications on the control panel are explained in this table.

Power/Scan LED Description

The LED is off.

The LED is lit in the colour shown.

The LED is blinking in the colour shown.

Power/Scan LED Machine Status

Document JamClear the document jam.If scanning a long document, select Long Paper from theScan Size or Document Size drop-down list.When inserting an embossed card, make sure to insert itembossed side up into the Feeder Slot.

Top Cover OpenThe Top Cover is open. Close the Top Cover.

Insufficient Storage SpaceWhen using the Scan to PC function, there may not beenough memory in the destination folder for the scanneddata. Press START/STOP to clear the error. Make surethat there is enough space in the destination folder tosave the scanned data.

Updating the FirmwareFirmware update in progress. Wait for the update tocomplete.

DSmobile DS-940DW

The LED indications on the control panel are explained in this table.

Error LED SD CardLED

Wi-Fi LED BatteryLED

Power/Scan LED

Description

The LED is off.

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Power/Scan LED

Description

The LED is lit in the colour shown.

The LED is blinking in the colour shown.

The LED can be off, lit, or blinking in any colour.



Power/Scan LED

Machine Status

Document JamClear the document jam.If scanning a long document, select Long Paper fromthe Scan Size or Document Size drop-down list.When inserting an embossed card, make sure to insertit embossed side up into the Feeder Slot.

Top Cover OpenThe Top Cover is open. Close the Top Cover.

Updating the FirmwareFirmware update in progress. Wait for the update tocomplete.

Insufficient Storage SpaceWhen using the Scan to PC function, there may not beenough memory in the destination folder for thescanned data. Press START/STOP to clear the error.Make sure that there is enough space in thedestination folder to save the scanned data.

Access ErrorScan to PCThe USB cable is not connected to the machine.Connect the USB cable.

Access ErrorScan to PCThe Scan to PC settings were not configured inRemote Setup.Configure the Scan to PC settings in Remote Setup.

(blinkingslowly)

Wireless Network Connection ErrorPress START/STOP to clear the error. Confirm thenetwork settings.

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Power/Scan LED

Machine Status

(blinkingslowly)

(blinkingrapidly)

Unsupported Memory CardAn unsupported memory card is inserted into theMemory Card Slot.• Remove the memory card and insert the supported

microSD memory card.• Format the microSD memory card on the computer.

(blinkingrapidly)

Too Many Files on the Memory CardYour machine cannot save files to a memory card if thecard contains too many files.Press START/STOP to clear the error. Remove themicroSD memory card, and then do one of thefollowing:• Delete unused files or folders from the microSD

memory card, and then try again.• Use a microSD memory card that has available

space.

Battery ErrorBattery error has occurred.• The internal temperature of the machine or of its

battery is too high or too low. Wait until thetemperature returns to normal and the LED stopsflashing.

• Turn the machine off, and then turn it on again. If itis not restored, contact your Brother dealer orBrother customer service.

• Connect the USB cable to your scanner and yourcomputer to use the scanner. Make sure the USBcable is securely connected.

• If the error cannot be cleared, contact your localBrother office.See Related Information: Brother Help andCustomer Support.

Related Information

• Troubleshooting

• Service Call Indications

Related Topics:• Document Jam• Brother iPrint&Scan for Windows and Mac• Brother Help and Customer Support

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Home > Troubleshooting > Error and Maintenance Indications > Service Call Indications

Service Call IndicationsIf there is an error that you cannot clear yourself, the machine's LEDs will indicate the need for a service call asshown.If you see the service call indication shown, contact your Brother dealer or Brother customer service.>> DSmobile DS-640/DSmobile DS-740D>> DSmobile DS-940DW


Power/Scan LED

(blinking rapidly)

DSmobile DS-940DW

Error LED SD Card LED Wi-Fi LED Battery LED Power/Scan LED

(blinkingrapidly)

Related Information

• Error and Maintenance Indications

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Home > Troubleshooting > Document Jam

Document JamA document can jam if it is not inserted or fed correctly, or if it is too long.1. (DSmobile DS-740D/DSmobile DS-940DW) Open the Output Guide.

2. Open the Top Cover.

3. Gently pull the jammed document out of the machine.

Check for ripped paper inside the machine. Remove any paper scraps you find inside the machine.

4. Close the Top Cover.5. (DSmobile DS-740D/DSmobile DS-940DW) Close the Output Guide.

IMPORTANT

• To avoid damage to the jammed document, DO NOT pull the document out before opening the TopCover.

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• To avoid future document jams, do the following:- Close the Top Cover correctly by pushing it gently in the centre.- Configure the settings for your document correctly.- Make sure your document is acceptable for the machine.- Load your document correctly.- When using long paper, to avoid a paper jam, you must select the Long Paper option from the

Document Size menu.

Related Information

• Troubleshooting

Related Topics:• Error and Maintenance Indications• Acceptable Documents• Load Documents

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Home > Troubleshooting > If You Are Having Difficulty with Your Machine

If You Are Having Difficulty with Your MachineYou can correct most problems yourself. If you think there is a problem with your machine, check the topicsbelow. If you need additional help, visit support.brother.com for the latest FAQs & Troubleshooting tips.

Using non-Brother supplies may affect the scan quality, hardware performance, and machine reliability.

• Scanning and Other Problems

• Network Problems

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Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Scanning and Other Problems

Scanning and Other Problems

>> Scanning Difficulties>> Software Difficulties>> Other Difficulties

Scanning Difficulties

Difficulties Cause Suggestions

TWAIN or WIA errors appearwhen starting to scan. (Windows)

The TWAIN or WIA driver has not beenselected as the primary source in yourscanning application.

Make sure the Brother TWAIN or WIAdriver is selected as the primarysource in your scanning application.For example, in Nuance™ PaperPort™14SE, click Scan Settings > Select.Select the Brother TWAIN/WIA driver.

ICA errors appear when startingto scan. (Mac)

The machine is not selected from theDEVICES area or SHARED area.

Make sure your Brother machine isselected.

Vertical lines are seen in thescanned image.

Paper dust has accumulated on thesurface of the glass strips.

Clean the glass strips inside themachine.See Related Information: Clean theScanner and Rollers.

White vertical lines or white stripsappear on the scanned image.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.




ABCDEFGHIJKLMNABCDEFGHIJKLMNABCDEFGHIJKLMNABCDEFGHIJKLMNABCDEFGHIJKLMNABCDEFGHIJKLMNABCDEFGHIJKLMNOPQRSTUVWXYZ. OPQRSTUVWXYZ. OPQRSTUVWXYZ. OPQRSTUVWXYZ. OPQRSTUVWXYZ. OPQRSTUVWXYZ. OPQRSTUVWXYZ. OPQRSTUVWXYZ. OPQRSTUVWXYZ. OPQRSTUVWXYZ.




cdefghijklmnopcdefghijklmnopcdefghijklmnopcdefghijklmnopcdefghijklmnopcdefghijklmnopcdefghijklmnopcdefghijklmnopqrstuvwxyz.qrstuvwxyz.qrstuvwxyz.qrstuvwxyz.qrstuvwxyz.qrstuvwxyz.qrstuvwxyz.qrstuvwxyz.




The scanner is near a light source or indirect sunlight.

Make sure the scanner is located awayfrom any direct light sources.

My scanned images have blacklines running through them, blankspaces, or are of overall poorquality.

This problem occurs if the scanner is notcalibrated correctly or if a foreign object,such as a paper clip or ripped paper, isstuck in the scanner.

1. Make sure that the Feeder Slot isclear. If foreign objects are found,remove them from your scanner.

2. Calibrate your scanner.If scan quality is not improved after youcalibrate your scanner:1. Clean the scanner.2. Calibrate your scanner again.See Related Information: Clean theScanner and Rollers.See Related Information: CalibrateYour Brother Machine.

The scanned image is missing. The Document Guide is not adjusted tofit the width of the document.

Gently adjust the Document Guide tofit the width of your document.

The settings are not appropriate for yourdocument. For example, a Letter/A4-sized document was fed whenExecutive/A5 Letter was selected as thedocument size.

Make sure the document size settingsare appropriate for your document.Configure the margin settings andadjust the scanning position.

- Configure the margin settings andadjust the scanning position.

The scanned image is skewed. The Document Guide is not adjusted tofit the width of the document.

Gently adjust the Document Guide tofit the width of your document.

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The scanned image is skewed. The Long Paper setting is selected. Select a setting other than Long Paper.

The document was curled. Straighten the curled document andscan again.

The embossed card was inserted withthe embossed side down.

Remove the embossed card and thenreinsert it, embossed side up, into theFeeder Slot.

The document is not inserted straight. Insert the document straight.

The plastic card is scanned with theshort edge first.

Scan the plastic card with the longedge first.

The Output Guide is open.(DSmobile DS-740D/DSmobile DS-940DW)

Close the Output Guide.

Scanning is too slow. The resolution is not appropriate for yourdocument.

Decrease the scanner resolution.

If a cable other than a Micro USB 3.0cable is used, the scanning speed maybecome slow.

Use Micro USB 3.0 cable.

The document was not fed. Your media is too thin or too thick. Make sure your media is acceptablefor the machine.See Related Information: AcceptableDocuments.

Remote Setup is in progress. Cancel Remote Setup.


The document is jammed. Your document is not acceptable for themachine.

Make sure your document isacceptable for the machine. SeeRelated Information: AcceptableDocuments.



Close the Output Guide.Confirm the paper weight isappropriate for scanning with theOutput Guide.See Related Information: AcceptableDocuments.

The scan quality is poor. Paper dust has accumulated on thesurface of the glass strips inside themachine.

Clean the glass strips inside themachine.See Related Information: Clean theScanner and Rollers.

Calibration needs to be performed. Perform the calibration.See Related Information: CalibrateYour Brother Machine.

The scanner resolution is too low. Increase the scanner resolution.

Bleedthrough is seen in thescanned data.

The settings are not appropriate for thetype of document being scanned.

Select the Remove Bleed-through /Pattern / Remove Background Colourcheck box.

Colours in the scanned data aredark.

The settings are not appropriate for thetype of document being scanned.

Do one of the following:• Select the Remove Bleed-through /

Pattern / Remove BackgroundColour check box, and then scanfrom your computer.

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Colours in the scanned data aredark.

• Increase the Brightness, and thenscan from your computer.

• Increase the Contrast, and thenscan from your computer.

• Change the Scan Type to Grey orColour, and then scan from yourcomputer.

Calibration needs to be performed. Perform the calibration.See Related Information: CalibrateYour Brother Machine.

A page that is not a blank page isskipped.

• The document is too faint.• Skip Blank Page is set to On.

Set Skip Blank Page to Off.Alternatively, reduce the Skip BlankPage sensitivity.

Cannot scan a long document. Long Paper is not selected for thedocument size.

Select Long Paper for the documentsize.

Cannot scan.(DSmobile DS-940DW)

The Pull Scan option in the Scan fromPC dialog box in Web BasedManagement is disabled.

Enable the Pull Scan option.

Cannot scan to a computer fromthe machine.

Scanning application (for example,Brother iPrint&Scan) is not installed onthe computer.

Install a scanning application (forexample, Brother iPrint&Scan).See Related Information: BrotheriPrint&Scan for Windows and Mac.

The settings are not configured withinthe scanning application (for example,Brother iPrint&Scan).

Configure the settings using ascanning application (for example,Brother iPrint&Scan).See Related Information: BrotheriPrint&Scan for Windows and Mac.

The Scan to PC settings were notconfigured in Remote Setup.

Configure the Scan to PC settings inRemote Setup.

The Mode Select Switch is set to .

(DSmobile DS-940DW)

Set the Mode Select Switch to or

.

The plastic card is jammed. The machine was turned on with theplastic card inserted.

Remove the plastic card. To preventthe card from getting jammed again,do not leave the card inserted in themachine.

The embossed card was inserted withthe embossed side down.


The plastic card is not inserted straight. Insert the plastic card straight.


Close the Output Guide.

The plastic card was not fed. The embossed card was inserted withthe embossed side down.


Software Difficulties


Cannot save the settings inRemote Setup or WebBased Management.

The machine is processing the settings. Wait until the machine finishes processing,and then try again.

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Cannot start Remote Setup. The machine is not connected to yourcomputer.

Connect the machine to your computer,and then try again.

An error is occurring. Clear all errors, check the status is Readyon Remote Setup and then try again.

The machine is scanning. Wait until scanning has finished and tryagain.

The machine is turned off.(DSmobile DS-940DW)

Turn the machine on, and then try again.

The Mode Select Switch is set to .

(DSmobile DS-940DW)

Set the Mode Select Switch to or

.

Other Difficulties


I want to use a USB hub. A USB hub may not be able tosupply enough power to thescanner.

Use your scanner without connecting it to aUSB hub.

The machine is not turned on. The USB cable is not connectedcorrectly.

Make sure the USB cable is securelyconnected to your scanner and computer.

The battery is low.(DSmobile DS-940DW)

Connect the USB cable to your scannerand computer to charge the battery.You must charge the battery sufficiently forthe scanner to turn on. Turn the scanner offuntil the battery is fully charged.

Your computer cannot find themachine via USB interface.

The scanner driver is notinstalled.

Install the scanner driver.

The USB cable is not connectedcorrectly.

Make sure the USB cable is securelyconnected to your scanner and computer.Disconnect the USB cable and thenreconnect it to your scanner and computer.

My scanner gets warm. It is normal for your scanner tobecame warm after prolongeduse.

If there is an odour coming from thescanner or the scanner feels a little bit hotto the touch, immediately disconnect theUSB cable from your scanner andcomputer.

My scanner cannot be turned on orturns off immediately.(DSmobile DS-940DW)

• The battery has no remainingpower.

• The battery is low.

Do one of the following:• Connect the USB cable to your scanner

and your computer to use the scanner. Ifyou cannot turn the scanner on whenyou press , wait for two minutes,

and then press again.

• Turn the scanner off and connect theUSB cable to your scanner and yourcomputer until the battery is fullycharged. Try to scan again.

• Make sure the USB cable is securelyconnected to your scanner andcomputer.

• If the error cannot be cleared, contactyour local Brother office.See Related Information: Brother Helpand Customer Support.

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My scanner cannot be turned on orturns off immediately.(DSmobile DS-940DW)

The internal temperature of themachine or its battery is either toohigh or too low.(DSmobile DS-940DW)

The machine will be automatically restoredwhen the temperature returns to normal.

When I set the Mode Select Switchto , the Wi-Fi LED does notturn on.(DSmobile DS-940DW)

The battery is low. • Connect the USB cable to your scannerand your computer to charge thebattery.

• Make sure the USB cable is securelyconnected to your scanner andcomputer.


I cannot charge the battery.(DSmobile DS-940DW)

- • Make sure the USB cable is securelyconnected to your scanner andcomputer.


My computer cannot access themachine's microSD memory cardvia the USB cable.(DSmobile DS-940DW)

The USB cable is not connectedto your computer.

Connect the USB cable to your scannerand your computer.

The Mode Select Switch is set to or .

(DSmobile DS-940DW)

Set the Mode Select Switch to .

A document is being scanned.(DSmobile DS-940DW)

When the scanning is finished, wait for thememory card's folder to appear on yourcomputer screen.

When I access the machine'smemory card, scanned images arenot displayed on the screen.(DSmobile DS-940DW)

Your scanner is not in massstorage mode.

Set the mode select switch to tochange to mass storage mode.

Your scanner is scanning adocument.(DSmobile DS-940DW)

Access the memory card again whenscanning is complete.

The machine cannot update thefirmware due to the battery error.(DSmobile DS-940DW)

The internal temperature of themachine or its battery is either toohigh or too low.

Wait until the temperature returns tonormal, and then try again.

Related Information

• If You Are Having Difficulty with Your Machine

Related Topics:• Clean the Scanner and Rollers• Acceptable Documents• Brother iPrint&Scan for Windows and Mac• Calibrate Your Brother Machine• Brother Help and Customer Support

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Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems

Network Problems


• If You Cannot Complete the Wireless Network Setup Configuration

• Your Scanner Cannot Be Detected on the Network During Installation

• Your Brother Machine Cannot Scan over the Network

• If You Want to Check that Your Network Devices are Working Correctly

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Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > If YouCannot Complete the Wireless Network Setup Configuration

If You Cannot Complete the Wireless Network Setup Configuration


Turn your wireless router off and back on. If that does not resolve the problem, try to configure the wirelesssettings again. If this still does not resolve the problem, use the Actions listed in this table.

Cause Action Interface

Your security settings (SSID/Network Key (Password))are not correct.

Confirm your security settings.• The manufacturer’s name or model number of the wireless

access point/router may be used as the default security settings.• See the instructions supplied with your wireless access point/

router for information on how to find the security settings.• Ask the manufacturer of your wireless access point/router, your

Internet provider, or your network administrator.

Wireless

Your Brother machine's MACaddress is not allowed.

Confirm that the Brother machine's MAC Address is allowed in thefilter. The address is printed on your product label.

Wireless

Your wireless access point/router is in stealth mode (notbroadcasting the SSID).

• Enter the correct Network Name (SSID) and Network Key(Password) manually.

• Check the Network Name (SSID) and Network Key (Password)in the instructions supplied with your wireless access point/routerand reconfigure the wireless network setup.

Wireless

Your security settings (SSID/Password) are not correct.

Confirm the Network Name (SSID) and Network Key (Password).The SSID and Network Key are printed on the label attached to thescanner.

Wireless Direct

Your Brother machine isplaced too far from yourwireless device.

Move your Brother machine within about 1 metre of the wirelessdevice when you configure the Wireless Direct network settings.

Wireless Direct

There are some obstructions(walls or furniture, forexample) between yourmachine and the wirelessdevice.

Move your Brother machine to an obstruction-free area. Wireless Direct

There is a wirelesscomputer, Bluetooth®-supported device,microwave oven, or digitalcordless phone near theBrother machine or thewireless device.

Move other devices away from the Brother machine or the wirelessdevice.

Wireless Direct

If you have checked andtried all of the actions, butstill cannot complete theWireless Directconfiguration.

Turn your Brother machine off and back on. Then try to configure theWireless Direct settings again.

Wireless Direct

Related Information


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Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > YourScanner Cannot Be Detected on the Network During Installation

Your Scanner Cannot Be Detected on the Network During Installation


Cause Action

Your computer is not connected tothe network.

Make sure your computer is connected to a network, for example, a WirelessLAN environment or has Internet access. For further support, contact yournetwork administrator.

Your machine is not connected tothe network.

If the Error LED on the Control Panel blinks in orange, it indicates an error status.Make a note of the error status and then correct the error.See Related Information: Error and Maintenance Indications.

You use security software. • In the installer dialog box, search for the Brother machine again.• Allow access when the alert message of the security software appears during

the Brother Device installation.• The following port numbers are used for Brother network features:

- Network scanning, Remote SetupPort number 5566/Protocol TCP

- Network scanning (Brother iPrint&Scan)Port number 54921/Protocol TCP

- BRAdmin LightPort number 161/Protocol UDP

• For more information about security software, see Related Information: YourBrother Machine Cannot Scan over the Network .

You use a Wi-Fi router. The privacy separator on your Wi-Fi router may be enabled. Disable the privacyseparator.

Your Brother machine is placedtoo far from the Wireless accesspoint/router.

Place your Brother machine within about 1 metre of the Wireless access point/router when you configure the wireless network settings.

There are some obstructions(walls or furniture, for example)between your machine and theWireless access point/router.

Move your Brother machine to an obstruction-free area, or closer to the Wirelessaccess point/router.

There is a wireless computer,Bluetooth®-supported device,microwave oven, or digitalcordless phone near the Brothermachine or the Wireless accesspoint/router.

Move all the devices away from the Brother machine or Wireless access point/router.

Related Information


Related Topics:• Your Brother Machine Cannot Scan over the Network• If You Want to Check that Your Network Devices are Working Correctly• Error and Maintenance Indications

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Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > YourBrother Machine Cannot Scan over the Network

Your Brother Machine Cannot Scan over the Network


Cause Action

You did not select Accept in thesecurity alert dialog box duringthe Brother Device installationapplications’ start-up process,or when using the scanningfeatures.

If you did not select Accept in the security alert dialog box, the firewall function ofyour security software may be denying access. Some security software may blockaccess without showing a security alert dialog box.To allow access, see your security software instructions or ask the manufacturer.

Your security software blocksyour machine's access to thenetwork. (The Networkscanning feature does notwork.)

• WindowsConfigure the third-party Security/Firewall Software to allow Network scanning.To add port 54925 for Network scanning, type the information below:- in Name:

Type any description, for example Brother NetScan.- in Port number:

Type 54925.- in Protocol:

UDP is selected.See the instruction manual that came with your third-party Security/FirewallSoftware or contact the software manufacturer.

• MacReinstall the driver.

Your security software blocksyour machine's access to thenetwork.

The following port numbers are used for Brother network features:• Network scanning, Remote Setup

Port number 5566/Protocol TCP• Network scanning (Brother iPrint&Scan)

Port number 54921/Protocol TCP• BRAdmin Light

Port number 161/Protocol UDPFor information about how to open the port, see the security software instructions orask the manufacturer.

Your Brother machine was notassigned an available IPaddress.

Confirm the IP address and the Subnet Mask.Verify that both the IP addresses and Subnet Masks of your computer and theBrother machine are correct and located on the same network.For more information about how to verify the IP address and the Subnet Mask, askyour network administrator.See Related Information: Check the IP Address of Network Devices.

You cannot connect the Brothermachine to the network usingwireless capabilities.

If the Error LED on the Control Panel blinks in orange, it indicates an error status.Make a note of the error status and then correct the error.

If you have checked and tried all of the actions, but your Brother machine still cannot scan, uninstall the Brothersoftware and drivers and reinstall them.

Related Information


Related Topics:• Your Scanner Cannot Be Detected on the Network During Installation

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• If You Want to Check that Your Network Devices are Working Correctly• Check the IP Address of Network Devices• Error and Maintenance Indications

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Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > If YouWant to Check that Your Network Devices are Working Correctly

If You Want to Check that Your Network Devices are Working Correctly


Check Action

Check that your Brothermachine, access point/router,or network hub is turned on.

Check the following:• Your Brother machine is connected to the computer using the USB cable correctly

or the rechargeable Li-ion battery is charged enough, and the machine is turnedon.

• The access point/router or hub is turned on and its connection status LED button isblinking.

• All protective packaging has been removed from the machine.• The Top Cover is completely closed.

Check your Brothermachine’s network settings,such as IP address, or theconnection status.

• For Web Based ManagementStart Web Based Management and access your Brother machine. When the WebBased Management screen appears, click the Network tab, and then clickNetwork Status in the left navigation bar.

• If the Error LED on the Control Panel blinks in orange, it indicates an error status.Make a note of the error status and then correct the error.See Related Information: Error and Maintenance Indications.

Check that you can "ping" theBrother machine from yourcomputer.

Ping the Brother machine from your computer using the IP address or the node namein the Windows command prompt or Mac Terminal application:ping <ipaddress> or <nodename>.• Successful: Your Brother machine is working correctly and connected to the same

network as your computer.• Unsuccessful: Your Brother machine is not connected to the same network as your

computer.• Confirm that the IP address and the Subnet Mask are set correctly.

If you have checked and tried all of the actions but you are still having problems, see the instructions suppliedwith your wireless access point/router to find the SSID and the Network Key (Password) information and setthem correctly.

Related Information


• Check the IP Address of Network Devices

Related Topics:• Your Brother Machine Cannot Scan over the Network• Your Scanner Cannot Be Detected on the Network During Installation• Error and Maintenance Indications

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Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > If YouWant to Check that Your Network Devices are Working Correctly > Check the IP Address of Network Devices

Check the IP Address of Network Devices


Check the IP addresses of both your computer and your Brother machine, and then confirm whether the networkis operating correctly.>> Configure the IP Address on your computer (Windows)>> Configure the IP Address on your computer (Mac)>> Configure the IP Address using Remote Setup

Configure the IP Address on your computer (Windows)


Click > Windows System > Command Prompt.

• Windows 8.1Move your mouse to the lower-right corner of your desktop. When the menu bar appears, click Search >Command Prompt.

• Windows7

Click /(Start) > All Programs > Accessories > Command Prompt.

2. Type "ipconfig" and then press the Enter key on your keyboard.3. Confirm the values for the IPv4 address and subnet mask.4. Type "exit" and then press the Enter key on your keyboard.

Configure the IP Address on your computer (Mac)

1. Select System Preferences from the Apple menu.2. Click Network > Advanced > TCP/IP.3. Confirm the values for the IPv4 address and subnet mask.

Configure the IP Address using Remote Setup

1. Slide the Mode Select Switch to or .

2. Do one of the following:• Windows

Click Brother Utilities on your desktop, and then click the drop-down list and select your modelname (if not already selected). Click Tools in the left navigation bar, and then click Remote Setup.

• MacIn the Finder menu bar, click Go > Applications > Brother, select your model name and then double-click the Remote Setup icon.

Type the password if required. If you have not previously set your own password, type the default loginpassword initpass.

3. Click the WLAN menu in the left navigation pane.4. Confirm the IP address and subnet mask.

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Related Information

• If You Want to Check that Your Network Devices are Working Correctly

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Home > Troubleshooting > Check the Serial Number

Check the Serial Number

1. (DSmobile DS-940DW) Slide the Mode Select Switch to or .




(DSmobile DS-940DW)When your machine is connected via a Network, type the password if required. If you have not previouslyset your own password, type the default login password initpass.

3. Click the Machine Info menu in the left navigation pane.The window displays the Serial Number (the example below uses Windows).

Related Information

• Troubleshooting

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Home > Troubleshooting > Reset Your Brother Machine

Reset Your Brother Machine>> Reset Network Settings on the Machine (DSmobile DS-940DW)>> Reset Machine Settings using Remote Setup

Reset Network Settings on the Machine (DSmobile DS-940DW)

1. Confirm that the scanner is turned on.2. Open the Output Guide.3. Open the Top Cover.4. Press and hold both the Colour/Mono Switching Button and the 2side/1side Switching Button for five

seconds.

The Color/Mono, PDF/JPEG, and 2side/1side LED indicators light for one second. The network settings willbe restored to the factory settings.

5. Close the Top Cover.6. Close the Output Guide.

Reset Machine Settings using Remote Setup






3. Click the Machine Info menu in the left navigation pane.4. Click the Reset button in the Machine Reset option.5. Press OK to confirm.

The machine settings will be restored to the factory settings.6. Click OK to close the Remote Setup window.

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Related Information

• Troubleshooting

119

Home > Routine Maintenance

Routine Maintenance

• Clean Your Brother Machine

• Calibrate Your Brother Machine

• Supplies

• Pack and Ship Your Brother Machine

• Remove and Dispose the Battery

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Home > Routine Maintenance > Clean Your Brother Machine

Clean Your Brother Machine

• Clean the Outside of the Machine

• Clean the Scanner and Rollers

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Home > Routine Maintenance > Clean Your Brother Machine > Clean the Outside of the Machine

Clean the Outside of the Machine1. (DSmobile DS-940DW) Turn the machine off.2. Disconnect the USB cable from both your scanner and your computer.3. Wipe the outside of the scanner with a dry, soft, lint-free cloth to remove dust.

Wipe the outside of the machine first with a cloth lightly dampened with water or diluted detergent, and thenwith a dry cloth, if needed.

4. Reconnect the USB cable to your scanner and your computer.

Related Information


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Home > Routine Maintenance > Clean Your Brother Machine > Clean the Scanner and Rollers

Clean the Scanner and RollersA spot of dirt or correction fluid on the glass strip may cause poor quality scans. Clean the scanner and rollers ifa vertical line appears in the scanned data or if areas are missing in the scanned data.1. (DSmobile DS-940DW) Turn the machine off.2. Disconnect the USB cable from both your scanner and your computer.3. (DSmobile DS-740D/DSmobile DS-940DW) Open the Output Guide.

4. Open the Top Cover.

5. Gently wipe the glass strips and feed rollers with a dry, soft, lint-free cloth.

6. Close the Top Cover.7. (DSmobile DS-740D/DSmobile DS-940DW) Close the Output Guide.8. Reconnect the USB cable to your scanner and your computer.

Related Information


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Related Topics:• Scanning and Other Problems

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Home > Routine Maintenance > Calibrate Your Brother Machine

Calibrate Your Brother MachineCalibrate your scanner only if the scanned images start to look fuzzy, the colour looks abnormal (darker thannormal), or if the scanner has been stored without being used for a long time.






3. Click the Machine Info menu in the left navigation pane.4. Click the Start button in the Calibration option.5. Click OK.6. Hold the edges of the calibration sheet (supplied with the scanner) and insert it into the Feeder Slot as shown

below.

Hold only the edges of the calibration sheet and be careful not to touch the white or black areas. Leavingmarks or fingerprints on this sheet can cause errors in calibration.

7. Click OK in the Remote Setup window.The scanner starts feeding the calibration sheet, and then the calibration result appears on the computerscreen.If there is a problem with the calibration results, try the following solutions:


Lines appear. Offset problem. Recalibrate the scanner.

Vertical line appears. • Dust on the paper path.• Dust on the calibration sheet.

• Clean the paper path and try toscan again.

• Clean the paper path orcalibration sheet. And thenRecalibrate the scanner.

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Vertical band appears. • Dust or fingerprint on the paperpath.

• Dust, fingerprint, or scratch onthe calibration sheet.

• Clean the paper path and try toscan again.

• Clean the paper path or use anew calibration sheet. And thenrecalibrate the scanner.

Colour is different from normal. • An incorrect calibration sheet isused.

• The temperature is too high ortoo low.

• There is a problem with thecomputer's USB port.

• Recalibrate the scanner usingthe correct calibration sheet.

• Recalibrate the scanner.• Change to other USB port, and

then recalibrate the scanner.

The calibration sheet is too short. The calibration sheet has been cutor inserted incorrectly.

Recalibrate the scanner using thecorrect calibration sheet.

8. When the Remote Setup displays a confirmation message, click OK.

Related Information

• Routine Maintenance

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Home > Routine Maintenance > Supplies

Supplies

Part Name Part No. Standard ReplacementCycle

Carrier Sheet CS-A3401 500 times

Related Information


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Home > Routine Maintenance > Pack and Ship Your Brother Machine

Pack and Ship Your Brother MachineWhen you transport the machine, use the packing materials that came with your machine. If you do not pack themachine correctly, any damage that may occur in transit may not be covered by your warranty.The machine should be adequately insured with the carrier.1. (DSmobile DS-740D/DSmobile DS-940DW) Close the Output Guide.2. Wrap the machine in the original bag.

3. Pack the machine and the printed materials in the original carton with the original packing material as shown.

4. Close the carton and tape it shut.

Related Information


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Home > Routine Maintenance > Remove and Dispose the Battery

Remove and Dispose the Battery


• We do not recommend removing the rechargeable Li-ion battery unless you are disposing of the machine.• Before removing the battery, turn the machine off, and then disconnect the USB cable from the machine.

1. Place the machine face down on a flat surface and remove the Side Cover using a flathead screwdriver.

2. Disconnect the battery connector from the Printed Circuit Board Assembly (PCBA).

NOTEDo not disconnect the Flexible Flat Cable (FFC).

3. Push the release tab (as illustrated) to remove the battery from the Side Cover.

4. Cover the battery terminals with tape and dispose of it according to the applicable local regulations.

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Related Information


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Home > Machine Settings

Machine Settings

• Change Machine Settings from Your Computer

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Home > Machine Settings > Change Machine Settings from Your Computer

Change Machine Settings from Your Computer

• Change Machine Settings Using Web Based Management

• Change the Machine Settings Using Remote Setup

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Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine SettingsUsing Web Based Management

Change Machine Settings Using Web Based Management


• What is Web Based Management?

• Access Web Based Management

• Set or Change a Login Password for Web Based Management

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Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine SettingsUsing Web Based Management > What is Web Based Management?

What is Web Based Management?


Web Based Management is a utility that uses a standard web browser to manage your machine using the HyperText Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).

• We recommend using Microsoft Internet Explorer 11 or later/Microsoft Edge for Windows, and Safari 12or later for Mac. Make sure that JavaScript and Cookies are always enabled in whichever browser youuse.

• You must use the TCP/IP protocol on your network and have a valid IP address registered to the scanserver and your computer.

• Your screen may differ slightly from the screen shown.

Related Information


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Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine SettingsUsing Web Based Management > Access Web Based Management

Access Web Based Management


• We recommend using the HTTPS security protocol when configuring settings using Web BasedManagement.

• When you use HTTPS for Web Based Management configuration, your browser will display a warningdialog box. To avoid displaying the warning dialog box, you can install a self-signed certificate to useSSL/TLS communication. For more detailed information, see Related Information.

• The default login password to manage machine settings is initpass. We recommend you change it toprotect your machine from unauthorised access.





You can now change your machine settings.

If the password is entered incorrectly three times, you will not be able to log in for three minutes.

IMPORTANT

If you change the protocol settings, you must restart the machine after clicking Submit to activate the newconfiguration.

Related Information


Related Topics:• Certificates and Web Based Management• Create a Self-signed Certificate• Install the Self-signed Certificate for Windows users with Administrator Rights• Check the IP Address of Network Devices

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Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine SettingsUsing Web Based Management > Set or Change a Login Password for Web Based Management

Set or Change a Login Password for Web Based Management


We recommend changing the default login password to prevent unauthorised access to Web BasedManagement.1. Start your web browser.2. Do one of the following:



3. Do one of the following:

• If you have previously set your own password, type it, and then click .

• If you have not previously set your own password, type the default login password initpass, and thenclick .

4. Click the Administrator tab.5. Type the password you want to use in the Enter New Password field (8 to 32 characters).6. Retype the password in the Confirm New Password field.7. Click Submit.

8. After configuring the settings, click to log off.

Related Information



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Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine SettingsUsing Remote Setup

Change the Machine Settings Using Remote SetupThe Remote Setup program lets you configure many of your Brother machine's settings from your computer.When you start Remote Setup, the settings on your Brother machine will be downloaded to your computer anddisplayed on your screen. If you change the settings on your computer, you can upload them directly to themachine.

• Remote Setup (Windows)

• Remote Setup (Mac)

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Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine SettingsUsing Remote Setup > Remote Setup (Windows)

Remote Setup (Windows)

• Set Up the Brother Machine Using Remote Setup (Windows)

• Change the General Settings Using Remote Setup

138

Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine SettingsUsing Remote Setup > Remote Setup (Windows) > Set Up the Brother Machine Using Remote Setup(Windows)

Set Up the Brother Machine Using Remote Setup (Windows)


2. Click Brother Utilities on your desktop, and then click the drop-down list and select your model name (ifnot already selected). Click Tools in the left navigation bar, and then click Remote Setup.

(DSmobile DS-940DW)When your machine is connected via a Network, type the password if required. If you have not previouslyset your own password, type the default login password initpass. If the password is entered incorrectlythree times, you will not be able to log in for three minutes.

3. Configure the settings as needed.

• Your screen may differ from the screen shown.• (DSmobile DS-940DW) When the machine and computer are connected wirelessly, select Scan to PC in

the navigation tree and configure scan settings to enable scanning from the START/STOP button on themachine.

ExportClick to save the current configuration settings to a file.

ImportClick to import a file and read its settings.

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OKClick to start uploading data to the machine, and then exit the Remote Setup Program. If an error messageappears, confirm that your data is correct, and then click OK

CancelClick to exit the Remote Setup Program without uploading data to the machine.

ApplyClick to upload data to the machine without exiting the Remote Setup Program.

4. Click OK.

• If your computer is protected by a firewall and is unable to use Remote Setup, you may need to configure thefirewall settings to allow communication through port numbers 52515-52614.

• If using Windows Firewall and you installed the scanner driver, the necessary firewall settings have alreadybeen set.

Related Information

• Remote Setup (Windows)

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Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine SettingsUsing Remote Setup > Remote Setup (Windows) > Change the General Settings Using Remote Setup

Change the General Settings Using Remote Setup

Purpose Operation (Windows/Mac) Description

Set the Date and Time(DSmobile DS-940DW)

General Setup > Date and Time Set the date and time. If you set Auto Daylight to On,the time will be adjusted forward one hour in thespring and adjusted backward one hour in theautumn.

Set the Machine toPower Off Automatically

General Setup > Auto Power OffGeneral Setup > Auto Power OffTime

Select how long the machine must wait before itautomatically turns itself off. The Auto Power Offfeature can save power consumption.• (DSmobile DS-640/DSmobile DS-740D)

To turn the machine on after the Auto Power Offfeature has turned it off, press START/STOP.

• (DSmobile DS-940DW)To turn the machine on after the Auto Power Offfeature has turned it off, press .

(DSmobile DS-940DW)If the machine is connected to the computerusing a USB cable and the battery is not fullycharged, the machine automatically turnsitself off and goes into Battery Charge Modewhen the specified time elapses. (TheBattery LED blinks.)The machine turns off after the battery is fullycharged or when the USB cable isdisconnected from the machine or computer.

Related Information

• Remote Setup (Windows)• Remote Setup (Mac)

141

Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine SettingsUsing Remote Setup > Remote Setup (Mac)

Remote Setup (Mac)

• Set Up the Brother Machine Using Remote Setup (Mac)

• Change the General Settings Using Remote Setup

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Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine SettingsUsing Remote Setup > Remote Setup (Mac) > Set Up the Brother Machine Using Remote Setup (Mac)

Set Up the Brother Machine Using Remote Setup (Mac)


2. In the Finder menu bar, click Go > Applications > Brother, select your model name, and then double-clickthe Remote Setup icon.If the Discover Devices dialog box appears, select your model name and then click Connect.

(DSmobile DS-940DW)When your machine is connected via a Network, type the password if required. If you have not previouslyset your own password, type the default login password initpass. If the password is entered incorrectlythree times, you will not be able to log in for three minutes.

The Remote Setup Program window appears.3. Configure the settings as needed.

• Your screen may differ from the screen shown.• (DSmobile DS-940DW) When the machine and computer are connected wirelessly, select Scan to PC in

the navigation tree and configure scan settings to enable scanning from the START/STOP button on themachine.

ExportClick to save the current configuration settings to a file.

ImportClick to import a file and read its settings.

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OKClick to start uploading data to the machine, and then exit the Remote Setup Program. If an error messageappears, confirm that your data is correct, and then click OK.

CancelClick to exit the Remote Setup Program without uploading data to the machine.

ApplyClick to upload data to the machine without exiting the Remote Setup Program.

4. Click OK.

Related Information

• Remote Setup (Mac)

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Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine SettingsUsing Remote Setup > Remote Setup (Mac) > Change the General Settings Using Remote Setup

Change the General Settings Using Remote Setup

Purpose Operation (Windows/Mac) Description

Set the Date and Time(DSmobile DS-940DW)

General Setup > Date and Time Set the date and time. If you set Auto Daylight to On,the time will be adjusted forward one hour in thespring and adjusted backward one hour in theautumn.

Set the Machine toPower Off Automatically

General Setup > Auto Power OffGeneral Setup > Auto Power OffTime

Select how long the machine must wait before itautomatically turns itself off. The Auto Power Offfeature can save power consumption.• (DSmobile DS-640/DSmobile DS-740D)

To turn the machine on after the Auto Power Offfeature has turned it off, press START/STOP.

• (DSmobile DS-940DW)To turn the machine on after the Auto Power Offfeature has turned it off, press .

(DSmobile DS-940DW)If the machine is connected to the computerusing a USB cable and the battery is not fullycharged, the machine automatically turnsitself off and goes into Battery Charge Modewhen the specified time elapses. (TheBattery LED blinks.)The machine turns off after the battery is fullycharged or when the USB cable isdisconnected from the machine or computer.

Related Information

• Remote Setup (Windows)• Remote Setup (Mac)

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Home > Appendix

Appendix

• Specifications

• Brother Help and Customer Support

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Home > Appendix > Specifications

Specifications>> General Specifications>> Document Specifications>> Scanner Specifications>> Rechargeable Li-ion Battery (DSmobile DS-940DW)>> Interface Specifications>> Network Specifications (DSmobile DS-940DW)>> Supported Protocols and Security Features (DSmobile DS-940DW)>> Computer Requirements Specifications

General Specifications

Memory Capacity Standard DSmobile DS-640: 128 MBDSmobile DS-740D: 256 MBDSmobile DS-940DW: 512 MB

Power Source DSmobile DS-640/DSmobile DS-740D: USB bus-powerDSmobile DS-940DW: USB bus-power/rechargeable Li-ion battery

Approx. PowerConsumption 1

Scanning DSmobile DS-640: 2.3 WDSmobile DS-740D: 2.9 WDSmobile DS-940DW:• 4.4 W (Wi-Fi Mode)• 3.6 W (USB Mode)

Ready DSmobile DS-640: 1.3 WDSmobile DS-740D: 1.4 W

DSmobile DS-940DW 2:• 2.2 W (Wi-Fi Mode)• 1.5 W (USB Mode)

Power Down DSmobile DS-640: 0.01 WDSmobile DS-740D: 0.01 W

DSmobile DS-940DW 2: 0.11 W

Dimensions DSmobile DS-640:

36.8 mm

50.6 mm

301 mm

DSmobile DS-740D:

147

45.3 mm

74.4 mm

63 mm

301 mm

73.4 mm

301 mm

DSmobile DS-940DW:

148

45.4 mm

74.3 mm

63.1 mm

319 mm

73.4 mm

319 mm

Approx. Weights DSmobile DS-640: 466 gDSmobile DS-740D: 646 gDSmobile DS-940DW: 699 g

Temperature Operating 5°C to 35°C 3

Storage -20°C to 60°C

Humidity Operating 20% to 80%

Storage 10% to 90%

1 Measured when the machine is connected to the USB interface.2 (DSmobile DS-940DW) Measured when the rechargeable Li-ion battery is fully charged.3 (DSmobile DS-940DW) Charging stops when the temperature of the specifications is exceeded.

Document Specifications

Paper Type Photo, Paper, Card (embossed), Business Card, Receipt

Document Size DSmobile DS-640:• 86.4 mm x 50.8 mm to 1828.8 mm x 215.9 mmDSmobile DS-740D/DSmobile DS-940DW:• Single-sided Scan

86.4 mm x 50.8 mm to 1828.8 mm x 215.9 mm• 2-sided Scan

86.4 mm x 50.8 mm to 406.48 mm x 215.9 mm• Output Guide

105 mm x 74 mm to 297 mm x 215.9 mm

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Scanner Specifications

Colour/Monochrome Yes/Yes

TWAIN Compliant Windows Windows 7 (SP1) / Windows 8.1 / Windows 10Windows Server 2012 / Windows Server 2012 R2 / Windows Server 2016 /Windows Server 2019

WIA Compliant Windows Windows 7 (SP1) / Windows 8.1 / Windows 10

ICA Compliant Mac macOS v10.12.x / v10.13.x / v10.14.x 1

Colour Depth Input 48 bit colour processing

Output 24 bit colour processing

Resolution Interpolated Up to 1200 x 1200 dpi

Optical Up to 600 x 600 dpi

Scanning Width Up to 215.9 mm

Greyscale 256 levels

Max. Speed See your model’s page on your local Brother website.

1 For the latest macOS driver updates, visit support.brother.com.

Rechargeable Li-ion Battery (DSmobile DS-940DW)

Charging Time 2.6 hours

Continuous Standby Time 10 minutes (when the Auto Power Off feature is active)

Scannable Number of Sheets (WLAN ON) 200 sheets

Scannable Number of Sheets (WLAN OFF) 320 sheets

• The numbers described in the Rechargeable Li-ion Battery table may differ depending on thedocuments scanned and on environmental factors, such as temperature and the charging anddischarging method.

• For longer battery life, turn the scanner off when you are not using it.

Interface Specifications

USB USB 3.0 1

Use a USB 3.0 cable (Standard A/Micro B) or USB 2.0 interface cable (Standard A/Micro B)that is no more than 2.0 metres long.

Memory Card(DSmobile DS-940DW)

microSD memory card: 2 GB - 32 GB

Wireless LAN(DSmobile DS-940DW)

IEEE 802.11b/g/n

1 Your machine has a USB 3.0 interface. The machine can also be connected to a computer that has a USB 2.0 interface.Third-party USB ports are not supported.

Network Specifications (DSmobile DS-940DW)

Wireless Network Security WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK (AES)

Setup Support Utility WPSWLAN Assistant

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Supported Protocols and Security Features (DSmobile DS-940DW)

Protocol (IPv4) DHCP, APIPA (Auto IP), WINS/NetBIOS, DNS Resolver, mDNS, SNMPv1/v2c, ICMP, WebServices (Scan), HTTP/HTTPS server, LLMNR responder, SNTP Client

Protocol (IPv6) RA, DNS Resolver, mDNS, LLMNR responder, Web Services (Scan), SNTP Client, HTTP/HTTPS server, ICMPv6

Network Security(Wireless)

SSL/TLS (HTTPS)

Wireless Certification Wi-Fi Certification Mark License (WPA™/WPA2™ - Personal), Wi-Fi Protected Setup™

(WPS) Identifier Mark License

Computer Requirements Specifications

Computer Platform &Operating System Version

SupportedPC SoftwareFunctions

PC Interface ProcessorMinimum Speed

Hard Disk Space toInstall

ForDrivers

ForApplications

WindowsOperatingSystem

Windows 7(SP1)

Scanning USB(DSmobile DS-640/DSmobile DS-740D)USB/Wireless802.11b/g/n(DSmobile DS-940DW)

32bit (x86) or 64bit(x64) processor

70 MB Drivers,InstallerandSoftware:1.4 GB

Windows 8.1

Windows 10

WindowsServer 2012

64bit (x64)processor

70 MB

WindowsServer 2012R2

WindowsServer 2016

WindowsServer 2019

MacOperatingSystem

macOSv10.12.x

Intel® Processor 30 MB DriversandSoftware:600 MB

macOSv10.13.x

macOSv10.14.x

For the latest driver updates, visit support.brother.com. All trademarks, brand and product names are property oftheir respective companies.

Related Information

• Appendix

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Home > Appendix > Brother Help and Customer Support

Brother Help and Customer Support

If you need help with using your Brother product, visit support.brother.com for FAQs and troubleshooting tips.You can also download the latest software, drivers and firmware, to improve the performance of your machine,and user documentation, to learn how to get the most from your Brother product.Further product and support information is available from your local Brother office website. Visit https://global.brother/en/gateway to find the contact details for your local Brother office and to register your new product.

Related Information

• Appendix

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https://global.brother/en/gateway

https://global.brother/en/gateway

Visit us on the World Wide Webwww.brother.com

UKVersion 0

http://www.brother.com/