Dualog Connection Suite™ Ship...Dualog Connection Suite Ship – Quick Installation Guide Dualog ©, 2013 This document contains confidential and proprietary information Page 4 of

Dualog® Connection Suite™ Ship

Quick Installation Guide

Author Rune Larsen / Chris Walton / Lars Espejord

Date 26. June 2013

Description Connection Suite Ship – Quick Installation Guide

Revision Number 1.6

THIS DOCUMENT CONTAINS CONFIDENTIAL AND PROPRIETARY INFORMATION

Dualog AS

Alkeveien 14

N-9015 Tromsø

Norway

Dualog Connection Suite Ship – Quick Installation Guide

Dualog ©, 2013 This document contains confidential and proprietary information Page 2 of 18

TABLE OF CONTENTS

1 REQUIREMENTS .......................................................................................................... 4

2 STARTING THE INSTALLATION ................................................................................. 4

3 INSTALLATION INSTRUCTIONS (STEP-BY-STEP) .................................................... 5

4 AFTER INSTALLATION...............................................................................................17

5 TECHNICAL SUPPORT ...............................................................................................18



Dualog® Connection Suite™

Dualog® Connection Suite™ is a complete web-based e-mail, data transfer and management solution. Connection Suite provides robust, highly optimised communication and centralised management of users and data irrespective of communication equipment or communication method.

www.dualog.com Copyright © 2012 Dualog AS - all rights reserved. Every effort has been made to ensure that the information in this guide is accurate. Dualog is not responsible for printing or clerical efforts. Oracle and Oracle Database XE are trademarks of Oracle Corporation and/or its affiliates.

Other names may be trademarks of their respective owners.

Printed: January, 2012.



1 Requirements

a. Media with Connection Suite (setup.exe) on one of the following:

CD / DVD Memory Stick Other Media / Disk

b. Start Pack

The “Start Pack” file (normally named <ship name>.dsp) contains configuration and user data etc. The file is either supplied on your software CD/DVD or separate media. If an Internet connection is available, the file can be downloaded from www.dualog.net.

c. User Name and Password

To access the Connection Suite user interface a user name (your Connection Suite e-mail address) and password is required.

2 Starting the Installation

a. From CD/DVD

Insert the disk – if the installation does not start automatically launch “runmenu.exe” from the root of the CD/DVD – e.g. via Windows Explorer.

b. From other media

Launch “runmenu.exe” from the root of the installation image - e.g. via Windows Explorer



3 Installation Instructions (Step-by-Step)

a. From the Dualog installation menu select “Dualog Software” followed by “Connection Suite Ship version [version no.] (Install / Upgrade)”:

Note: You may be prompted (by your web browser) regarding Internet / Intranet security before the installation file (setup.exe) is copied from the installation image and started.

b. Make sure that antivirus and Internet security software is disabled before proceeding, and press "Yes" to proceed:



c. Select ”Next” from the Welcome dialogue:

d. Read / review the software license agreement and, assuming that it is acceptable, select “I Agree” to continue:



e. If required, click “Browse” to change the default software installation folder. Click “Next” to install the Dualog software into the “Destination Folder”:

Note: Installer will check for available space on target disk and a warning will be displayed if less than recommended space is available. Recommended space is not the same as required minimum for running Connection Suite. Less than recommended space can be used in certain configurations. If unsure, contact Dualog support.



f. The installation system will now check the availability of IP port 80 (the default port for web sites / browsing). If the port is available then click “Yes” to configure the Dualog web interface to use port 80:

Note: If port 80 is not available then you will be prompted to selected and alternative. The installation system will check the availability of each port that you select as an alternative.

g. If required, click "..." to change the default mail store location. Click "Next" to use the selected location for IMAP mail store:



h. Select “Install Oracle XE as part of installation” then click “Install”:

If your installation will use an existing Oracle system please contact Dualog Customer Support for assistance. [email protected] Tel: +47 776 21 911

mailto:[email protected]



i. The installers for the individual components will now be extracted:

Note: This might take some time. During installation process you will be prompted to select whether DuaCore Pro component should be installed or not. Click "Yes" to proceed (this choice can be reversed after installation if necessary):

j. When extraction (of the installers) is complete you will be prompted regarding the installation of Oracle. Click “OK” to continue:



k. The Oracle installer will display a welcome dialogue. Click “Next” to continue with the installation of Oracle:

l. The Oracle installer will display a license agreement (EULA). Select “I accept…” then click “Next” to continue with the installation of Oracle:



m. The Oracle installer will display a “Choose Destination Location” dialogue. Ensure that the destination folder is “C:\Dualog\oraclexe\” then click “Next” to continue the installation of Oracle:

n. Enter (and confirm) a password for Administrator access to the Oracle database then click “Next” to continue. If only Dualog will use the Oracle database (as is most often the case) then the password is arbitrary so “password” can be used:



o. The Oracle installer will display a “Summary” dialogue. Select “Install” to continue with the installation of Oracle:

Note: The Oracle installer will now install the Oracle XE product – the installation might take some time:



p. When the Oracle installation is complete the Oracle installer will display a “Complete” dialogue. Click (to turn off) the option “Launch the Database homepage” then click “Finish”:

q. The Dualog installer (when it detects the completion of the Oracle installer) will initialise the database:

When the Dualog database schema has been created the Dualog installer will display a “Database initialisation OK” dialogue. Click “Next” to continue:



r. When the software installation is complete and the database initiailised the Dualog installer will prompt for the site-specific “Start Pack” file. Click the “…” button to browse for the “Start Pack” file (normally named “sitename_ver.dsp”) and then click “Next” to continue:

s. In the final phase of the installation the “Start Pack” data is inserted into the Oracle database, the Dualog services are configured and then launched. Duaing this phase a small dialogue is displayed indicating progress – e.g:



If installation of DuaCore Pro was selected in step i and the target system is Windows XP or 2003, one or more Windows Logo signature warnings will pop up. Click "Continue Anyway" on every one that pops up.

t. Depending on which other Windows applications were running during the installation you might be prompted to restart the computer:

Note: If you are prompted to restart the computer then it is important that you do so before using the Dualog software.



4 After Installation Your Dualog Connection Suite system will be configured with the settings supplied in the “Start Pack” comprising one or more of the following:

Communication equipment and communication methods

User groups

Users and e-mail accounts

Least cost routing and communication schedule

Automatic file transfer (“DataSync”)

The following Dualog Connection Suite software Services will run automatically:

Service / Application Function / Description

Dualog Antivirus Server Provides updates for Dualog Antivirus clients

Dualog Config Beacon Provides Dualog configuration information to other computers on the Local Area Network

DuaCore Pro1) Advanced IP routing and firewall

Dualog DHCP Server A Dualog implementation of DHCP server

Dualog IMAP Server A Dualog implementation of IMAP server

Dualog LDAP Server Provides address book information to Dualog HTTP mail and other e-mail clients that support LDAP

Dualog Web4Sea Server Advanced Web proxy

Dualog Web Server Serves users’ web browsers providing the main Dualog user interface

Dualog Port Mapper Provides low level communication services to other Dualog software components

Dualog Service Manager The main Dualog application that switches e-mail messages and services e-mail clients via SMTP / POP / IMAP

Dualog Apache Server A Dualog implementation of the Apache web server that provides users’ web browsers with the Dualog HTTP mail interface

1) If selected during installation.

The Dualog Connection Suite user interface can now be accessed via the new desktop icon:



5 Technical Support

24/7 Worldwide Help Desk:

Telephone: +47 776 21 911

E-Mail: [email protected]

Headquarters (Tromsø, Norway): Dualog AS Alkeveien 14 N-9015 Tromsø, Norway Tel: +47 776 21 900 Fax: +47 776 21 901 (Corporate) [email protected]

Dualog Singapore: 371 Beach Road #16-08 KeyPoint Singapore 199597 Tel: +65 62 22 92 33 [email protected]

mailto:[email protected]

Documents

Dualog Connection Suite™ Ship...Dualog Connection Suite Ship – Quick Installation Guide Dualog ©, 2013 This document contains confidential and proprietary information Page 4 of