Dubai’s Leading Travel & Tourism CONSULTATION

COMPANY!

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PRESENTATION ROADMAP

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Intro

About uS

VISION & Mission

EXPERTISE

PARTNERS & CLIENTS

CONTACT US

HATI – Dubai’s Leading Travel & Tourism Consultation Company!

Every business is dynamic and its ever-changing demands persuade business units to form strategies that can survive these changing requirements and business challenges. This is where HATI comes into play! The company was established to provide expert consultancy services and innovative solutions to businesses within the Hospitality, Travel & Tourism industry. Based out in Dubai, HATI mission is grounded with the belief to help our clients stand strong and remain competitive in today’s global market.

A name that is recognized across the Middle East region, HATI cost effective solutions, ethical standards, and commitment to quality and timelines, apart from its innovative approach has earned it the reputation and scaling like no other brand in the industry.

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ABOUT US

Expert Consultancy and Innovation!

HATI pioneering and innovative approach has won many laurels. With an expertise in Travel & Tourism, Online Media and Hospitality Industries, the company is keen to leverage its proficiency to the best interest of their clients.

Our out-of-the-box marketing solutions and brand promotions are capable to raise your brand high and transform your business to attain lucrative results. We are competent to build strategic business plans and execute them to meet business goals and to exceed or grow in the same or diversified field.

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ABOUT US

A Brand with a Mission!

With a mission to help businesses grow, HATI has always been instrumental in maintaining the life-cycle of business and act as a catalyst of change for Travel & Tourism and Hospitality organisation by increasing productivity, reducing cost and streamlining operations through optimum utilization of resources. Our consultants provide solutions that achieve successful results, thus, setting us apart from other consulting firms.

We are committed to provide the best service at competitive prices. We assure that your decision to associate with us will prove to be beneficial in the long-run as our motto is “client satisfaction”. The entire team of HATI is dedicated to this motto and works towards attaining total satisfaction of the clients through their innovative thinking and quality execution of the thought.

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To provide the highest level of service at competitive prices that would inspire client(s) satisfaction every time. Through our dedicated and innovative approach, we endeavour towards the creation of innovative products and services that would contribute to sustainable growth and development and to create an exceptional value for our client(s) and stakeholders.

To be the leading consulting company in providing state-of-art, sustainable and affordable solution that would empower Hospitality and Travel & Tourism companies across verticals. We aim to infuse life to our clients’ visions by facilitating the highest level of leadership in the Hospitality and Travel & Tourism sector for the development of a vibrant and sustainable tourism process.

MISSION

VISION

MISSION & VISION

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EXPERTISE

E-Commerce Strategies

Payment Gateway Solution

Revenue Optimizati

on Sales

Representation

Branding &

Marketing

Hospitality

& Travel

Web & Mobile

DEVELOPMENT

Water & Energy

E-COMMERCE STRATEGIES

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E-Commerce Strategies

At the heart of today’s economic activities, e-Commerce, and its integration is vital for many reasons. In fact, e-Commerce is a powerful tool that can change the way you do business! According to recent report, e-Commerce activities and its presence across verticals are expected to expand every year. Such growth is attributed to increasing number of Internet users, apart from the acceptance and higher level of trust that e-Commerce activities has gained amongst users of all age group.

In such a scenario, HATI boast of an e-Commerce strategy that is well in line with the emerging need of the current time. As more and more businesses goes online, and not to mentioned hospitality and travel organizations – we at HATI believe that a successful e-Commerce strategy should reflect a balanced approach towards its e-Marketing process that fully align itself with the e-Distribution networks that spread across all online channels.

Over the years, our e-Commerce strategy has had many a successful bid across the industry. We owe such success to our strategic partners and Internet distributors, who we work closely to develop the best strategies in bridging offline processes to online domain. Our teams of experts’ consultant are constantly working with market managers on a local level and engage as well with corporate teams to ensure a strong national alliance for any targeted e-Commerce strategies.

HATI e-Commerce strategies are endeavoured with a vision to promote the interests of hotel and guesthouse owners and other hospitality and travel organizations. Such engagement help drive a higher result margin, apart from providing a platform that increases higher revenue flow and profit for a business entity. In other word, such an objective is achieved through close supervision by the hotel's strategic and management team in direct collaboration with HATI team of e-Commerce consultant and experts.

The primary goal of the e-Commerce team at HATI is to strategically maximize the exposure of our client’s base and business entity that is spread across all online distribution network and communication channels. Such an engagement is primarily aimed with an objective to ensure increased room occupancy,

higher revenue flow and decreased operational costs that are integral to maximize output and gain a strong foothold as well as optimal return on investment (ROI).In short, HATI day-to-day operational flow within the line of e-Commerce strategy is led by expert team of Brand and Marketing Manager and Online Specialist who are focused on accomplishing such a goal through:

• Daily monitoring and reporting of an entity Web property and its analytics.• Content optimization by applying state-of-the-art SEO technique and content strategy.• Web marketing strategy that is targeted across vital point of sales, such as social media platforms, online ads network, and other vital online channels in order to achieve higher exposure in the virtual space. • Targeted ads spending and marketing through third party vendors to ensure the property is marketed in the best possible placement with the latest, most accurate information. • E-mail marketing and promotional activities that is aimed for higher conversion rate amongst consumers, both online and offline. • Identifying the best technique and practices on emerging trends and better PR management practices. • Engaging with consumers through promotional activities through social media platform and other visible markets and networking channels.

E-Commerce Strategies – Bridging Offline to Online Platform

PAYMENT GATEWAY SOLUTION

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Payment Gateway

In today’s digital era, Payment Gateway has become a part of any business, where major parts of the transaction are carried out online. With cashless transaction becoming more and more acceptable; especially, amongst the sundry, travellers and working professionals – Payment Gateway, thus, has gained huge popularity. This is where the need for a certified, secure, and reliable Payment Gateway is critical to the growth of business. Whether it’s an individual merchant selling apparels online or Hospitality and Travel & Tourism organisation – there is no exception to the rule!

With this belief in mind, HATI has been constantly and strategically engaged with leading partners and certified Payment Gateway service provider to provide payment gateway solution to its clients that is secure, seamless, and east to integrate. Apart from its rich features, state-of-the-art technology and competitive price, Payment Gateway facilitated by HATI in collaboration with its certified partners offer the best-in-class Payment Gateway facilities and functionality.

Since, Payment Gateways act as consolidators of transactions, sitting in-between a merchant’s often numerous POS/PMS systems and a bank’s/acquirer’s processing network; we at HATI do take extra steps to make vital use of emerging technology to make the payment process simple and secure. Most importantly, HATI gateway solutions are favoured across wide section of our clientele and bring with it the redundancy and failover capabilities to maintain maximum uptime.In other word, HATI Payment Gateways solutions provide businesses a secure multi-point connectivity across a merchant’s enterprise. As a result, merchants don’t have to worry about authenticating, certifying, and maintaining numerous payment system releases. Such processes help save a lot of time, and improve the revenue flow of businesses. Overall, with HATI Payment Gateways in place, almost all transactions, or batch management and reporting are simplified and automated with virtually no errors at all!

Payment Gateway - HATI Solution that is Seamless and Hassle Free!

BRANDING & MARKETING

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Branding & Marketing

Branding is all about creating the right image in the market place and within the virtual domain! It plays an integral part in promoting a business across a wide network base, apart from being a powerful force that attracts probable customers. At HATI, we believe that branding and marketing should be linked together. It should be creative and well in-line with the need of today’s emerging market and virtual space.

Being a highly specialized task, HATI teams of dedicated professionals are in close liaison with marketing and brand managers who works closely with the creative team of the company to deliver wide range of branding and marketing services. Such a collaborative approach offers inspirational solutions that work across all channels of branding and marketing processes. Whether it is identity development, conceptual and creative ideation, digital services, and photography or film production for small TV ads campaign, HATI integrated marketing

campaigns are aimed for a far reaching impact and success.

In short, our Branding and Marketing solutions are aimed at achieving the highest results and enhance your ROI that is

specially targeted for an entity: • Brand Development & Management;• Marketing & Operational Collateral• Advertising & Promotional Strategy• Media Planning & Buying.

Branding & Marketing – HATI Resilient Brand & Marketing Tool

HOSPITALITY & TRAVEL

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Hospitality and Travel Platform

We at HATI believe that hospitality and travel organizations need significant amount of digital exposure and transformation to secure their futures on the tried-and true technologies of today. We are of the view that Hospitality and Travel Platform should offer customers the most satisfying experience, apart from being cost-effective, time-bound, and accessible round-the-clock!

With an expertise in creating Customized Software Solution, HATI have constantly delivered the tried-and-tested solutions that are powerful, flexible, and attainable. Our customized software solutions are developed in-house with an aim to enable hospitality and travel organizations to create a more personal, engaging and powerful experience across its network base. In short, our Customized Software Solutions are aimed to:

Accelerate Innovation and Future Growth:

To accelerate innovation and future growth, HATI make vital use of emerging technology and partner with leading brands to provide you a proven and performance driven productivity platform that is spread across all vital point of sales. Such an integration help increase profitability that is facilitated through ease-of-use, responsive systems that significantly improve that way you access critical information, apart from being seamless across all channels.

Enable Best-in-Class Service Delivery:

To enable best-in-class service delivery, HATI integration of emerging technology is targeted for real time solution that is cost-effective and seamless across all vital point of sales. In so doing, we believe that empowering staffs and employee is integral, apart

from creating a responsive platform. Such integration allow employee to access vital information from almost anywhere and on the go! Thus, it helps in delivering a more responsive, accurate and personal services in real time with minimal error.

Enhance Productivity:

To enhance productivity, our Custom Software Solutions make vital of available tools that aimed to change the way hotel and guesthouse owners operate on a day-to-day basis. In so doing, we help integrate state-of-the-art software solution that is user-friendly, reliable, and seamless across all channels, apart from a resilient communication system that never let you down that is measured for high-quality, value-for-money systems that improve productivity.

Creating an Engaging Guest Experiences:

To create an engaging guest experience, HATI solutions are meant to create a distribution and communication channel that is connected, personal, and relevant experiences that a customers expect. In that context, our real-time and end-to-end solutions are aimed to enable you to increase customer engagement, apart from their retention programs that is undertaken through a connected view of customer and market opportunities.

Hospitality and Travel Platform – HATI Customized Software Solutions

REVENUE OPTIMIZATION

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Revenue & Sales

Staying competitive is a tough call for many businesses. With HATI, we can help your achieve this goal and at the same time create enough platform to milk your revenue flow. A dedicated service, HATU Revenue and Sales Distribution is a means to an end. We help analyze and optimize your distribution channels and at the same time help in detecting any leakage in the flow of revenue. Such an innovative program ensures that you have the right pricing tools and distribution that is automated, seamless and hassle free. This also leaves you in a state of ease and peace of mind, which allowing you to focus primarily on your day-to-day operation.

In short, HATI Revenue and Sales Distribution Platform are targeted towards:

• Revenue Management Tools: Whether it’s pricing, inventory management or marketing needs, HATI help you streamline with ease to maximize your revenue flow from every point of sale and distribution platforms.

• RM Processes and its Optimization: For all of your RM processes, HATI help simplify the way you undertake data collection, segmentation, forecasting, and re-evaluation. Thus, driving higher results and success rate!

• Market Positioning and Brand Presence: We help to

critically measure and evaluate your online and offline presence, and provide suggestive measures to close any visible gaps.

• Optimizing OTA and GDS: An integral part of the process that help us to analyze and optimize your property’s market position on OTA Websites, apart from helping you set up GDS presence in the market place.

• RM Strategies: We help create and develop a proven accord for all of your RM strategies, such as enhancing your Web presence, brand identification, customers engagement, etc., that are critical to drive traffic as well as booking to your Website.

Revenue Optimization & Sales Distribution Platform

SALES REPRESENTATION

NETWORK

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Sales Representation Network

HATI is a driving force in hotel sales representation, marketing, and promotion for independent hotels. Our Sales Representation mechanisms are targeted towards your sales positioning and enhancing ones:

• International Presence• Strong Online and Offline Reach

We take pride in the fact that our distribution networks of sales representatives are well connected, and spread everywhere

across the Middle East, Europe, and North America. Such a Sales Representation Network help you drive more business and check-in to your hotels in a time-bound manner.

In short, HATI Sales Representation Network is a complete package that is targeted to attract Corporate and Business travellers, Globe trotter, or tourists through dedicated programs that best suits your hotel requirement and its offering. Such undertakings are facilitated seamlessly through our local presence, direct collaboration, and partnership with the leading travel and tourism brands, independent agency and corporate alike. Everything from personal sales visits, conference planning or event management are conducted and undertaken under this program by our team of specialist. Thus, reducing the cost and enhancing your hotel presence across wide array of industry sectors.

Sales Representation Network

WEB & MOBILE DEVELOPMENT

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Web & Mobile Development

In today’s digital era, Website - in fact, a responsive Website plays an integral part in promoting one’s business. The need for Website can be seen from the mushrooming number of conventional business houses that has made vital use of Web technology in other to make their online presence felt. Whether it’s an agency, corporate entity or individual, everyone seems to have and own one. As a case in point, Website is the window to the world. It is considered the first point of contact with prospective customers. This is the reason why businesses are banking heavily on Websites as a universal point of interaction. Based on this foundation, HATI Web and Mobile Development is a targeted and complete package that is aimed to help our clients make vital use of available Web technology to scale their presence, universally and across all online channels and networking chains. The onus of our Web and Mobile Development is that it offers a significant higher level of engagement, the likes of which are:

• Customized Websites design that is responsive, seamless and reader’s friendly;• Seamless programming that utilize HTML5/CSS3 technologies, or any other emerging Web programming technology;• Search Engine Optimization (SEO) that is effective with a targeted strategic presence to scale your Web ranking;• Complete Copywriting services, which includes the likes of -

blogging, content development, marketing collateral and other applicable content management processes; • Google analytics and its integration that make good use of the technology to help you in analyzing your Website• Mobile integration for Web pages to ensure that you Website displays correctly on mobile and handheld devices • Website Hosting and Domain Registration with third-party and unlimited data storage• E-Commerce platform that uses cutting-edge e-Commerce technology.

In short, such integration offers a cost-effective way to scale your presence online. On the hand, based on user’s need, we also undertake the custom development of Mobile App that integrate your Website and other channels, making it a possibility for your followers and customer to connect with you anytime, anywhere and on the go!

Web & Mobile Development

WATER & ENERGY

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Water & Energy

At the heart of every business, the need to implement a conservation technique is considered an ample way to save on cost and limit the utilisation of available renewable and non-renewable resources.

We at HATI, we understand that a business grows when its surrounding resources are utilized optimally and to the best effect, apart from conserving and giving back to mother Earth! Based on this philosophy, we believe that GOING GREEN is all about in-calculating a culture that best suits the business philosophy and the organisation, apart from reduction of the cost to run a business.

With this objective in mind, HATI Water and Energy Conservation Package is aimed at auditing all of your resources and offer solutions that best suits the organization, the likes of which are:

• Retrofitting and other energy conservation technique and its implementation aimed at cutting cost by a huge margin;

• Energy infrastructure outsourcing, power generation and energy supply through viable and cost-effective measures;

• Designs and implementation of energy savings projects and other infrastructural planning that would help reduce cost in maintaining a building;

• Risk management that provide a comprehensive energy management process in order to derive the best effective use of energy sources without burning your organization revenue;

• Establishing green hotel programs as a measure of cost-benefit, such as – the use of eco-friendly practices, harnessing solar

energy for heating water, and implementation of fluorescent lightening systems, apart from solid-waste management through composting and recycling of waste material.

In short, we at HATI have been constantly engaging with major hotel brands to set up an aggressive goal for energy and water usage, its reduction and conservation through every little effort.

Our energy audits are comprehensive in a sense that we help hotels and guesthouses alike, take realistic and informed decisions that is effective and reduces their carbon footprints in whatever ways possible. Whether it’s water usage, room design, lightening or anything within the interior design of a building - every part of it is audited in order to ensure that such hotel structure and their holding are scaling without affecting their day-to-day operation or the needs of visiting guests and room occupants.

Water & Energy Conservation Package

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PORTFOLIO

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TEAM HEADCOUNT

DESIGNDEVELO

PDEPLOY

Creative Director

Designers

Project Manager

Developers

Quality Assurance

Beta Testers2

1

4

2

3

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OUR PROCESS

ProposalDesign &

Development

Review & Ongoing

Discussion

OUR PROCESS

Clients & Partners

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HATI has the privilege of working with some of the most well known companies in the world, and we don’t take this lightly. We help our clients solve business problems, increase their visibility, and help them thrive in the networked, empowered world of business in Dubai. We view our clients as partners and work collaboratively with them to achieve results they can measure.

THANK YOUWWW.HATI.AE

CONTACT US

PHONE :+971 56 179 22 64 | EMAIL: info@hati.ae | EMAIL: jaya.arunasalam@hati.ae Box 644959, Dubai, UAE