SIS GM - SR9

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Dublin Airport – Journey Towards SIS

Kieran Kirby

IATA World Financial SymposiumDublin, 26th to 28th September 2017

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The Dublin Airport Snapshot

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Dublin Airport contributes….

€8.3 billion to Ireland’s GDP

That is 3.1% of total

Source: Dublin Airport Economic Impact Study InterVISTAS April 2017

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The largest transportation hubin Ireland

Over 1,500 local, urban, national bus and coach movements daily

Biggesttaxi rank and car park in Ireland

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1st Airport in the world to receive ISO55001 quality

mark

Fastest WiFi of any European airport – one

click, no registration, no

limits

Most checked in Facebook location in

Ireland

First touchless bag drop kiosks

in the world

The only European Capital

City with US Preclearance and

Lounge

Award Winning Customer Service

First to use ‘honesty payment’ for bottled water

Two Time World Routes Marketing Winners

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Why SIS?

8 *Source - IATA

Airline Direct Operating Expenses

$429B p.a.

Airport Charges$50B p.a.

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Where did Dublin Airport start?

PAPER…

……EDI

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What we wanted from our journey?

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What was our deliverable?

TIME

COST

QUALITY

Return on Investment

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Who did we need?

IT & Finance Airlines

LHR

IATA SIS

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What are the benefits?

Demands and promotes better quality IATA and most airlines

support the initiativeOne stop shop for delivery of invoices to airlines

Fewer disputes – more confidence in airport billing

Single format to be supported by IT

A Win for Airlines?

• Most airlines already use SIS for interline agreements between airlines

• Why not between airports and airlines?

• Better to have one format rather than develop and support multiple EDI’s to airlines

• Good return on investment• DSO improvement in airline

payments• Once the initial IT project has

been completed easy to on-board further airlines

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A Win for Airlines?

• If the airline is already a SIS member there are no extra costs!

• Provides a legal summary invoice (backup is included in the detailed IS-XML)

• It achieves legal archiving• Guarantees getting the invoice to the

right person• It facilitates payment terms

compliance, particularly for fuel and airport charge invoices

• It’s much easier and faster to retrieve the invoice from the archive

• Reduces storage costs• Reduces lost invoices

A Win for Airlines?

• IS-XML supports standard invoicing

12 charge categories

80 charge codes

>400 charge types

• Invoices can be received from airports, handlers, fuellers, navigation and airlines

Airport Ground Handling

ATC Mail

Cargo IT Services

Engineering Partner Alliance

Finance Property

Flight Ops Service Provider

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A Win for Airlines?• It’s more than an electronic invoice –

it is the transmission of data• It drives quality and accuracy of

information being received by the airline

• It enables automatic invoice matching• It can quickly detect inaccuracies• It assists speed and accuracy of

financial statements• It supports accrual accuracy

A Win for Airlines?

• Addresses airline issues around manual processing, reconciliations and accruals

• SIS facilitates efficiency• It frees up staff to perform value add

activity• It facilitates profit analysis and

improves effective decision making• It enables new route modelling

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Was it all plane sailing?

• It takes time!• It takes money!• Effort is required to map the IATA

charge categories, codes and code types

• It involves a little risk – the airline / airport setups may not be aligned

• It requires testing• And more testing

Why SIS?

Reductions in:

cost, rework, mistakes and errors, improvement in lead time / cycle time

Increases in:

profitability, productivity, quality, customer satisfaction, capacity, responsiveness, visibility into operations, development of personnel, employee satisfaction, innovation and creativity

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Did Dublin get RoI?

TIME

COST

QUALITY• No remaining

customers on paper

• Simplified invoice dispatch process

• One solution to support

• Initial cost treated as Capex

• Ongoing costs -US$0.93 per invoice

• DSO reduction

• Fewer invoice queries

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What’s next?

• Share our experience with other airline suppliers, ground handlers and fuellers

• Enrol more airlines

• Grow the ‘Airport to Airline’ community

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What can you do?

• Contact me – switch SIS on!

• Airports - Get in now

• Airlines – start with your base airport

• Grow the community

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Thank you

Any questions?