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GOODMORNING

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Presented by: Rofikul islamSabnam ferdousMd. AliSumaiya sultana

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Commerce and ecommerce

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E-Commerce

A modern business methodology ...

to cut costs whi le imp rov ing the

qual ity of goods and serv ices and

increasing the speed of serv ice

del ivery in the presence of internet

via WWW s ites.

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Scope of e-commerce

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Objectives of e- commerce

1. Development of bus iness relat ionsh ip

2. Better cus tom er service

3. And Get ting more custom er

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Operations of B2C transaction

Visit ing the vir tu al mall.

Cus tomer regis t rat ion .

Customer buy s the product .

Merchant p rocesses the o rder.

Credit card processing.

Operat ion management.

Shipm ent & del ivery.

Receiv ing the pro duct .

A fter sells service.

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Elements of E-commerce

There are fou r types o f Ecommerce,

l is ted below

B2B (Bus iness 2 business)

B2C (Business 2 cus tomer)

C2B(Cus tomer 2 business )

C2C(Cus tom er2 cus tomer)

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B2B and B2C models e commerce

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Evolution

of B2B e commerce

Since the early s tage to the u ltra

modern age, the bless of sc ience and

techno logy, E C has covered three

stages for needy peop le 1s tstage

2nd

stage

Modern or 3rdstage.

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Distribution path offline

productA key issuis

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Online distribution path

PRODUCER RETAILER CUSTOMER

flipkart.comamazon.com

snapdeal.com

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ChangingdimensionofE-

commerce

M-commerce

E-tendering

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continuation

EFT

E-Banking

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Predictions for the Future

In B2C and B2B, tradit io nal For tune 500

companies wi l l p lay g rowing and dom inant ro le

Number of suc cessful pure onl ine com panies w i l l

decl ine and most successfu l e-commerce fi rmswill adopt mixed clicks and bricks strategies

By the 2012 ,12 m il l ion emp loyment.

Even in the non- metro cit ies.

Safer onl ine payment sys tem.

Copyright 2004 Pearson Education, Inc.Slide1-16

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Statistics on E-commerce

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continuation

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Features responsible for

attraction of Ecommerce

General featu res:

1. Inter connectedness

2. Simpl ic i ty3. Virtual

4. Cost

Unique features:

1. EMI OPPORTUNITY

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Negative points

Secu ri ty and safet ies

Access and connectiv ity

Defect ive pro du cts

Locat ion.

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