E-Filing Portal

Progress June – October 2013

SUMMARY OF PROGRESS

Jennifer Fishback, E-Filing Portal Project Manager

E-Filings

0

200,000

400,000

600,000

800,000

1,000,000

1,200,000

1,400,000

1,600,000

1,800,000

JuneJuly

August

September

October

June July August September October

Filings 770,271 851,751 862,496 815,272 1,031,964

Docs 1,362,567 1,432,126 1,471,109 1,385,515 1,730,634

Average Days to Docket

April May June July August September October

Days 4.33 3.8 2.6 1.38 1.37 1.6 1.12

0

0.5

1

1.5

2

2.5

3

3.5

4

4.5

5

Pending Queue

0.00%

1.00%

2.00%

3.00%

4.00%

5.00%

6.00%

7.00% 6.30%

4.71%

3.60%

2.92% 2.66% 2.73% 2.62%

Filed for Judicial Review

0

5000

10000

15000

20000

June July August September OctoberFFJR 15406 7048 4792 7502 2556

User Accounts

44000

45000

46000

47000

48000

49000

50000

51000

52000

53000

54000

55000

June July August Septemer October

Explaining the Numbers

Increased Filings and Documents

All Counties are on the portal

More divisions are enabled

Appellate filings

More portal user accounts

Improved Filing and Document Quality

Filer Training and feedback

Software enhancements

Clerk training and updated business processes

Service Requests

0

1000

2000

3000

4000

5000

6000

7000

8000

9000

10000

June July August September October

Highlights

Software Upgrades

Updated Portal Home Page

Added Jurisdictional Map

Eliminated Filing Backlog

eService

District Court of Appeal Implementation

Criminal E-Filing added 40 interfaces

Provide information for filing fee reconciliation

Highlights

Infrastructure Upgrades

Added Second Internet Provider to provide

redundancy

Processing capacity more than tripled in

preparation for 10/1

Memory increased to 1TB allowing entire portal

database to be cached

Highlights

Training Provided

WebEx recordings

WebEx eService Sessions – 1170 + participants

Workshops

Presentations and demonstrations

Production Support Provided

County and Appellate CMS Portal integration troubleshooting

Code configuration

Goals

Improve Communications to user community

Quarterly software releases

Broaden our workgroup base to include

representation from all divisions

Increase automation

Upcoming Projects

2013.03 E-Filing Portal Software Release

Bug fixes

Portal Software Upgrade to .NET 4.0

# Documents and # Pages on Work Queue

Filing Date Time Stamp

Filer manage payment accounts

Deleted user audit trail

Target December 13 - 20

February 3, 2014 Criminal E-Filing