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8/19/2010 Presented By :Anupama Shelly Shilpa 1
Presented By:-
Anupama
Shelly
Shilpa
MCA-3rd year
Submitted To:-
Ms. Amandeep Kaur
Flow Of Presentation
• Introduction of e-Governance• According to World Bank• Why e-Governance• Components Of e-governance• Types of Interactions in e-Governance• Interventional Strategies of e-Governance• Benefits Of e-Governance• E-Governance Challenges Specific to India• Its Relevance to India• Initiative Till Date
8/19/2010 Presented By :Anupama Shelly Shilpa 2
Cont…
• CARD – Registration Project (State Government of Andhra Pradesh)
• LOKMITRA (State Government of Himachal Pradesh)• National E-Governance Program • Success and Failure in e-Government Projects• Poll Results • Understanding e-Government Success and Failure • Conclusion
8/19/2010 Presented By :Anupama Shelly Shilpa 3
8/19/2010 Presented By :Anupama Shelly Shilpa 4
Introduction of e-Governance
• E-governance can be defines as– use of information & communication – by government to enhance the range,– quality of information & services provided – to the citizen in an cost effective manner.
8/19/2010 Presented By :Anupama Shelly Shilpa 5
According to World Bank
• E-Government refers to the – Use of information technologies – That have the ability to transform relations with
citizens, businesses, and other arms of government .
– These technologies can serve better delivery of government services to citizens.
8/19/2010 Presented By :Anupama Shelly Shilpa 6
Why E-Governance
• E-Government can transform – citizen service– provide access to information to empower
citizens– enable their participation in government and
enhance citizen economic and social opportunities
– so that they can make better lives, for themselves and for the next generation.
8/19/2010 Presented By :Anupama Shelly Shilpa 7
Components Of E-governance
• Technological Component
• Social Component
• Political Component
• Psychological Component:
8/19/2010 Presented By :Anupama Shelly Shilpa 8
Types of Interactions in e-Governance
8/19/2010 Presented By :Anupama Shelly Shilpa 9
Interventional Strategies of E-Governance
• Transitive Counseling
• Electronic Accessibility
• Institutional Networking
• Role Shifting Strategies
8/19/2010 Presented By :Anupama Shelly Shilpa 10
Benefits Of E-Governance
• Better access to information and quality services for
citizens
• Simplicity, efficiency and accountability in the
government
• Expanded reach of governance
8/19/2010 Presented By :Anupama Shelly Shilpa 11
E-Governance Challenges Specific to India
• Lack of Integrated Services
• Lack of Key Persons
• Population
• Different Languages
8/19/2010 Presented By :Anupama Shelly Shilpa 12
Its Relevance to India
• Governance that is easily understood by and
accountable to the citizens
• Citizen-centric governance that will cover all of its
services and respect everyone as individuals by
providing personalised services
• An effective government that delivers maximum value for
taxpayers’ money
8/19/2010 Presented By :Anupama Shelly Shilpa 13
Initiative Till Date
• Customs and Excise
• Indian Railways
• Postal Department
• Passport / Visa
8/19/2010 Presented By :Anupama Shelly Shilpa 14
CARD – Registration Project (State Government of Andhra Pradesh)
8/19/2010 Presented By :Anupama Shelly Shilpa 15
LOKMITRA (State Government of Himachal Pradesh)
8/19/2010 Presented By :Anupama Shelly Shilpa 16
National E-Governance Program
• Agriculture• Municipalities • Gram Panchayats (elected village
administration)• Common Service Centers (CSCs)
8/19/2010 Presented By :Anupama Shelly Shilpa 17
Success and Failure in e-Government Projects
Classification Percentage
Success 15%-
Partial Failure 60%+
Total Failure 25%+
8/19/2010 Presented By :Anupama Shelly Shilpa 18
Poll Results
Classification Percentage
Total Success 20%
Partial Failure 30%
Total Failure 50%
8/19/2010 Presented By :Anupama Shelly Shilpa 19
Understanding e-Government Success and Failure
• Limitations in the methods used.
• Operational and Technical aspects
• Design-Reality Gap Model
• Other aspects
8/19/2010 Presented By :Anupama Shelly Shilpa 20
Conclusion
8/19/2010 Presented By :Anupama Shelly Shilpa 21