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E-Government In Malaysia. Presented By NIK AZMIN NIK HUSSAIN Deputy Director of EG Division Malaysian Administrative Modernisation and Management Planning Unit (MAMPU), Prime Minister’s Department Malaysia. CONTENTS. Overview of EG In Malaysia Electronic Government Pilot Projects - PowerPoint PPT Presentation
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1
E-Government In Malaysia
Presented By
NIK AZMIN NIK HUSSAINDeputy Director of EG Division
Malaysian Administrative Modernisation and Management Planning Unit (MAMPU),
Prime Minister’s DepartmentMalaysia
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CONTENTS
Overview of EG In Malaysia
Electronic Government Pilot Projects
Key Challenges
Critical Success Factors
Private-Public Sectors Roles in Managing Expectations
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Overview of EG
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THE VISION OF EG
“To transform administrative process and
service delivery through the use of IT
and multimedia”
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THE OBJECTIVES OF EG
REINVENT GOVERNMENT
CATALYSE MSC
Improve Connectivity
Better Access
High Quality Services
Better Process / System
Attract World Class Companies
Opportunities for Invention
Forum for Collaboration
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THE SCOPE OF EG
Citizens
Government
Business
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THE EG ENVIRONMENT
Operations & Support
Security
Change Manageme
nt Network
Applications – 7 Pilot Projects
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EG Pilot Projects
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EG PILOT PROJECTS
eServices
ELECTRONIC GOVERNMENT
PILOT PROJECTS
eProcurement
Generic Office Environment
Project Monitoring System II
Human Resource Management
Information System
Electronic Labour Exchange
EG-AG Integration
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E-Services
HRMIS PMS
GOEEnables citizens & businesses to conduct transactions through a one-stop service window
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E-Procurement
HRMIS PMS
GOE
A system that allows the Government to conduct procurement activities electronically
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Generic Office Environment
HRMIS PMS
GOEAn electronic office environment to enhance productivity through better information management, communications and collaboration
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Human Resource Information System
HRMIS PMS
GOE
Provides a single interface for Government employees to perform human resource functions
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Project Monitoring System II
HRMIS PMS
GOE
An on-line end-to-end project monitoring system creating a collaborative environment for better management of development projects
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Electronic Labour Exchange
HRMIS PMS
GOE
Provides a one-stop centre for labour market information and systematic matching of job seekers to job vacancies
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Key Challenges
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Information Privacy & Security
Reengineering and Streamlining of Current Processes and Procedures
Managing Diverse Technologies & Obsolescence
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Integration & Interoperability of EG with Other Flagship Applications & Legacy Systems
Human Resource Requirements
Managing Change
Funding
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Critical Success Factors
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Administrative mechanism
Legal framework
Common infrastructure
Leadership and shared vision
Active Communication and Collaboration
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Roles in Managing Private / Public Expectations
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Balancing e-Govt’s objectives vis-a-vis Business/Citizens expectationsShifting paradigms for Government & Private Sector BusinessesReaping the outcomes of eCommerce via eGovernment
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SUMMARY / CONCLUSION
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THANK YOU
