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E-Invoicing: Key stakeholders as game changers Bruno Koch September 2014

E-Invoicing - Billentis › Ariba_SAP_Webinar_E-Invoicing2014.pdf · 30.09.2014 page 2 Recipient segment Annual bill & invoice volume estimated to be at least Estimated ... B2B, B2G,

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Page 1: E-Invoicing - Billentis › Ariba_SAP_Webinar_E-Invoicing2014.pdf · 30.09.2014 page 2 Recipient segment Annual bill & invoice volume estimated to be at least Estimated ... B2B, B2G,

E-Invoicing:Key stakeholders as game changers

Bruno KochSeptember 2014

Page 2: E-Invoicing - Billentis › Ariba_SAP_Webinar_E-Invoicing2014.pdf · 30.09.2014 page 2 Recipient segment Annual bill & invoice volume estimated to be at least Estimated ... B2B, B2G,

© Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged.

Development of E-Invoicing Market Penetration

page 230.09.2014

Recipient segment

Annual bill & invoice volume

estimated to be at least

Estimated electronic

proportion of total volume in

2014

Estimated annual volume increase

in electronic bills/invoices

World Europe World Europe World Europe

Consumer 330 billion 18 billion

>8%

14%

20%

15%

Business & Govern-

ment 170

billion 17 billion 24% 22%

Page 3: E-Invoicing - Billentis › Ariba_SAP_Webinar_E-Invoicing2014.pdf · 30.09.2014 page 2 Recipient segment Annual bill & invoice volume estimated to be at least Estimated ... B2B, B2G,

© Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged.

International E-Invoicing AdoptionB2B, B2G, G2B and B2C

page 330.09.2014

Source: Billentis, 2014

LeadersAverage

LaggardsDeveloping

Page 4: E-Invoicing - Billentis › Ariba_SAP_Webinar_E-Invoicing2014.pdf · 30.09.2014 page 2 Recipient segment Annual bill & invoice volume estimated to be at least Estimated ... B2B, B2G,

© Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 430/09/2014

• Electronic invoice exchange among larger companies mass market, easy-to-use services

• Domestic International

• Standards and technology process optimization

• Developing beyond pure E-Invoicing:

− Multi-message & multi-format services required

− Pure E-Invoicing support the entire O2C and P2P process

− Spend analysis

− Trade Finance / Supply Chain Finance

Some trends in Europe

Page 5: E-Invoicing - Billentis › Ariba_SAP_Webinar_E-Invoicing2014.pdf · 30.09.2014 page 2 Recipient segment Annual bill & invoice volume estimated to be at least Estimated ... B2B, B2G,

E-Invoicing best practices and some

ways to overcome major challenges

Page 6: E-Invoicing - Billentis › Ariba_SAP_Webinar_E-Invoicing2014.pdf · 30.09.2014 page 2 Recipient segment Annual bill & invoice volume estimated to be at least Estimated ... B2B, B2G,

© Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 630.09.2014

Two different implementation strategies

Low HighDegree of process automation

Port

ion

of E

-Invo

ices

Low

Hig

h

Status 2014

Objective

Page 7: E-Invoicing - Billentis › Ariba_SAP_Webinar_E-Invoicing2014.pdf · 30.09.2014 page 2 Recipient segment Annual bill & invoice volume estimated to be at least Estimated ... B2B, B2G,

© Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 730.09.2014

Success rates dependent on used method

0

20

40

60

80

100

0 1 2 3 4 5 6 7 8 9 10

% E

-In

voic

es

Year after starting the rollout process

Best in class

Powerplay

Pressing

Classicapproach

Page 8: E-Invoicing - Billentis › Ariba_SAP_Webinar_E-Invoicing2014.pdf · 30.09.2014 page 2 Recipient segment Annual bill & invoice volume estimated to be at least Estimated ... B2B, B2G,

© Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged.

Capability to cope with joint AR/AP challenges

page 830.09.2014

Page 9: E-Invoicing - Billentis › Ariba_SAP_Webinar_E-Invoicing2014.pdf · 30.09.2014 page 2 Recipient segment Annual bill & invoice volume estimated to be at least Estimated ... B2B, B2G,

© Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged.

Capability to cope with specific AP challenges

page 930.09.2014

Page 10: E-Invoicing - Billentis › Ariba_SAP_Webinar_E-Invoicing2014.pdf · 30.09.2014 page 2 Recipient segment Annual bill & invoice volume estimated to be at least Estimated ... B2B, B2G,

© Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 1030.09.2014

Success factors in E-Invoicing projects

• Awareness by senior executives about the potential of E-invoicing in a broader sense

• Management Support• One very active project owner• Implementing it step-by-step including a quick-win result • Internal and external communication to key persons affected• Being realistic regarding mid- and long-term technical

capabilities in your organisation including workflow and archiving right decision for make/buy and direct or network model

• Don’t re-invent and develop solutions which are already available

• Being realistic regarding technical capability of your counterparts to send, receive and archive E-Invoices

• Being a rollout champion

Page 11: E-Invoicing - Billentis › Ariba_SAP_Webinar_E-Invoicing2014.pdf · 30.09.2014 page 2 Recipient segment Annual bill & invoice volume estimated to be at least Estimated ... B2B, B2G,

© Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 1130.09.2014

Major barriers and how to overcome them (1)

• Legal requirements are unknown or confusing Involve experienced network operators supporting you with tax compliant cross-border E-Invoicing services

• Change/adoption of internal organisation processes Ensure sufficient management attention and involve key persons in the project in an early stage

• Divergent requirements of trading partners regarding formats, methods and processes Involve network operators with the capability to address all sizes of trading partners with various requirements

• Trading partners do not support the electronic invoice Contact them. Often the trading partners just need inspiration to do it now and some guidance on how to do it. Higher acceptance if value added services are offered.

Page 12: E-Invoicing - Billentis › Ariba_SAP_Webinar_E-Invoicing2014.pdf · 30.09.2014 page 2 Recipient segment Annual bill & invoice volume estimated to be at least Estimated ... B2B, B2G,

© Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 1230.09.2014

Major barriers and how to overcome them (2)

• Lack of budget In-house developments cause high initial and follow-up costs. Field-tested applications and services from third parties are typically significantly cheaper. If services on demand or SaaS are preferred, the initial investments are moderate.

• Lack of resources to manage automation Shift E-Invoicing to the enterprise’s number 1 priority.

• Lack of understanding of current available solutions Independent market reports are available; involve market analyst or experienced consultant

Page 13: E-Invoicing - Billentis › Ariba_SAP_Webinar_E-Invoicing2014.pdf · 30.09.2014 page 2 Recipient segment Annual bill & invoice volume estimated to be at least Estimated ... B2B, B2G,

Business benefits

Page 14: E-Invoicing - Billentis › Ariba_SAP_Webinar_E-Invoicing2014.pdf · 30.09.2014 page 2 Recipient segment Annual bill & invoice volume estimated to be at least Estimated ... B2B, B2G,

© Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 1430.09.2014

Holistic view: Parameters to optimize corporate finance

Reduce costs

Optimization of corporate financewith E-Invoicing

Improve Working Capital

Increase elasticity of costs

Page 15: E-Invoicing - Billentis › Ariba_SAP_Webinar_E-Invoicing2014.pdf · 30.09.2014 page 2 Recipient segment Annual bill & invoice volume estimated to be at least Estimated ... B2B, B2G,

© Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 1530.09.2014

Receive

1.10€

EnteringC

odification

3.00€

Validat./Matching

Exception handling

4.00€D

isputeM

anagement

2.50€

Archiving

2.20€

Payment & C

ashM

anagement

4.80€

Process costs for recipientReal business case of a Billentis customer

Full-Costs

17.60€

6.40€*

Paper

Electronic,automated 0 0 1.20€ 2.00€ 0.80€2.00€

Saving per Invoice 11.20€ = 64% *) considered is 0.40 € processing costby third party service provider

Often, 30 percent or more invoices need an expensive exception handling.Missed discounts with traditional and paper based processes are typically at least EUR 1.50

Page 16: E-Invoicing - Billentis › Ariba_SAP_Webinar_E-Invoicing2014.pdf · 30.09.2014 page 2 Recipient segment Annual bill & invoice volume estimated to be at least Estimated ... B2B, B2G,

Key stakeholders as game changers

Page 17: E-Invoicing - Billentis › Ariba_SAP_Webinar_E-Invoicing2014.pdf · 30.09.2014 page 2 Recipient segment Annual bill & invoice volume estimated to be at least Estimated ... B2B, B2G,

© Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 1730.09.2014

Public Sector

• Public Procurement Directive 2014/24/EU− fully electronic communication, tenders, …− Implement in national law of member states until April

2016 and practise from October 2018− Affecting hundreds of thousands of Public

Administrations (PA) and millions of Suppliers

• Directive 2014/55/EU− Electronic invoicing in public procurement; PAs have to

accept electronic invoices− Apply on all federal levels at the latest by November

2018− Affecting hundreds of thousands of Public

Administrations and millions of Suppliers

Page 18: E-Invoicing - Billentis › Ariba_SAP_Webinar_E-Invoicing2014.pdf · 30.09.2014 page 2 Recipient segment Annual bill & invoice volume estimated to be at least Estimated ... B2B, B2G,

© Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 1830.09.2014

Small & Mid-sized Enterprises

• Millions of SMEs are pushed to communicate electronically

− with their larger private sector customers

− and in the future with the public administrations

• Due to limited IT skills are they demanding for extremely easy-to-use tools & services

• They intend to use solutions being efficient and generating benefits for them

Page 19: E-Invoicing - Billentis › Ariba_SAP_Webinar_E-Invoicing2014.pdf · 30.09.2014 page 2 Recipient segment Annual bill & invoice volume estimated to be at least Estimated ... B2B, B2G,

© Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 1930.09.2014

Service Providers

• SPs do proactively everything to satisfy the demand of the market and to be more successful than competitors.

• Additional and improved Value Added Services

− Any-to-any data formatting

− Rule based data validation

− SCF

− Support for achieving international tax compliance

• Innovative onboarding models

• Change management during the market transition phase in a way that suppliers and buyers shall not be chased to steadily updates of their systems and processes

Page 20: E-Invoicing - Billentis › Ariba_SAP_Webinar_E-Invoicing2014.pdf · 30.09.2014 page 2 Recipient segment Annual bill & invoice volume estimated to be at least Estimated ... B2B, B2G,

© Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 2030.09.2014

Key findings and conclusions

• E-Invoicing is a strong and global trend.• The business case especially for larger recipients is

excellent.• Your trading parties are anticipating E-Invoicing.• The market maturity meanwhile achieved an advanced level.• Appropriate solutions for any size of businesses are

available.• Divergent requirements of trading partners regarding

formats, methods, processes, added-value services and tax compliance however still build major barriers. Even for large multinational companies is this hard to overcome without third party assistance.

• For good luck is there already a rich offering of some experienced and international service providers.

Page 21: E-Invoicing - Billentis › Ariba_SAP_Webinar_E-Invoicing2014.pdf · 30.09.2014 page 2 Recipient segment Annual bill & invoice volume estimated to be at least Estimated ... B2B, B2G,

© Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged.30.09.201430.09.2014 page 21

Why still thinking about ituntil you have to react?

Better do the next step nowand in a proactive manner!

Page 22: E-Invoicing - Billentis › Ariba_SAP_Webinar_E-Invoicing2014.pdf · 30.09.2014 page 2 Recipient segment Annual bill & invoice volume estimated to be at least Estimated ... B2B, B2G,

© Bruno Koch, Billentis - Reproduction is authorised provided the source is acknowledged. page 2230.09.2014

About Billentis

• Highly specialized consulting company: E-Invoicing, optimisation of Purchase-to-Pay and Financial Supply Chain; More than 160 customers in 50 countries: Federal administrations, large invoice issuers and recipients, solution providers

• Market analyst; issuer of market reports and newsletters

• Company founded in June 1999

• Owner: B. Koch (8 years PwC, 4 years Credit Suisse, 2 years SIX Payment Services)