e-Learning: Web Training Facilities of CEPOL · LMS for course organisers

Page 1 of 13

Webinars Moving forward in 2012

version 1.0

Bramshill, 18th of January 2012

Alexandros Anastasiadis

Julian ter Huurne

Page 2 of 13

Table of Contents

Introduction .......................................................................................................................... 2

What is a webinar? ............................................................................................................... 2

How It Works ....................................................................................................................... 3

Moving Forward in 2012 ...................................................................................................... 5

Rules to follow ....................................................................................................................... 5

Identify and Invite Speakers ................................................................................................ 6

Communications .................................................................................................................. 6

Email ....................................................................................................................................... 6

The web .................................................................................................................................. 7

Support from MS and Partners ........................................................................................... 7

Web Trainings 2012 .............................................................................................................. 8

Introduction

The worldwide economic recession has prompted public and private

institutions to increase efficiency and cut costs. Web-based training applications

provide an online environment that combines interactive virtual classroom learning,

meeting and Web seminar capabilities to enable eLearning and collaborative Web

conferencing throughout the world.

CEPOL’s e-learning possibilities have expanded with the introduction of web

Training facilities in the toolbox for educators. The web-based Training facilities

provide the possibility to hold interactive training sessions for a higher number of

people than traditional classroom based delivered training. Web Trainings have the

additional advantage that organisers, presenters, trainers and participants who

attend the sessions can do so from their own computer.

What is a webinar?

The word webinar is derived from the words “web-based” and “seminar”.

Activities included within the scope of webinars are lectures, seminars, presentations

and workshops; all delivered through the web.

CEPOL’s online webinar software allows holding interactive sessions with up

to 200 people – right from the computers from both trainers/experts on the one hand

and the participants of the webinar on the other. Webinars save time, travel costs

and increase the reache to a larger target audience across Europe by adding a part of

CEPOL’s learning and training program online.

CEPOL’s webinar software allows participants to join a session online by using

their own computer and getting audio either by phone or microphone with speakers.

The software features tests, polls and making materials available online in real time.

Page 3 of 13

How It Works

Plan, Schedule and Invite

Start the Training

Page 4 of 13

Evaluate the Training

Page 5 of 13

Moving Forward in 2012

CEPOL webinars have been included in CEPOL’s annual Programme for 2012.

26 web-Trainings have been scheduled for this year showing that the very promising

start and will be further strengthened. Webinars will be extensively used to support

introduction of CEPOL products, such as online learning modules, Common

Curricula, etc as well as in increasing awareness and professionalisation for Law

Enforcement Officers in several topics.

CEPOL responded on 2011 effectively to the MS needs, where reaching more

people in more places in less time is nowadays a “must”. CEPOL organised 9 Police

related webinars and 9 LMS webinars and contributed in reaching broader audience

effectively and raising not only the awareness of several Police related topics, but

also about CEPOL’s e-Learning products and environment.

Taking this into account we are able to confirm that the top three benefits of

Webinars they are:

• Reaching more trainees with the same headcount

• Presenting ourselves as thought leaders in our industry

• Being more effective with our budget

Rules to follow

Establishing realistic timetables and promote these live events at least 20 days

in advance is necessary. The shorter the promotion time, the less flexibility the

NCP’s will have to promote the activity through their channels. Also, a longer lead

time allows for testing messaging, lists and reporting. Longer lead times also allow

for multiple sends to your target audience.

It should be taken into account that testing might be also required in some

cases, and time is also needed to evaluate the results and make changes if needed.

Generally, it is a good idea to start planning nine to 12 weeks before a live Web

seminar. CEPOL already made the first step by planning ahead for the whole year.

Activities will be posted and advertised as usual through CEPOL’s website and on

the LMS Police Knowledge Bases, therefore NCP’s are invited to promote this

Platform as much as possible.

http://www.cepol.europa.eu/

https://www.cepol.europa.eu/moodle/course/view.php?id=432

Page 6 of 13

Identify and Invite Speakers

Setting up an Annual Programme is one Step, preparing the content and the

implementation is the next. But, who will be the Speaker of each web-Training? In

some cases payment will be required by the speakers. Some of our partners may

agree to speak at no cost, but recognizable names or Experts from the Private sector

will probably ask for fees.

It is important to include MS and partners in your Web seminar program.

Therefore, MS will be invited to contribute in the set-up of the web-Training

programmes and the development of content by providing relevant

Experts/Trainers, similar as regular Courses and Seminars. This adds audience and

helps CEPOL to deliver meaningful and relevant content and which addresses

participants' and MS’ interests.

When PowerPoint slides will be used for an event, we should consider whether

the speakers should use the same slide template or if each speaker should be allowed

to use their own template. It is important that all graphics are professional and

engaging, keeping the attention of the audience.

Besides the above, another possibility of usage for MS is to use this tool by

inviting busy Experts/trainers who have not the possibility to travel for an activity to

the venue, something which happens very often to Experts/Trainers from the private

sector. So instead of asking him/her to deliver a presentation at the venue, it is now

possible to deliver presentations through the web into the Seminar room to the

participants, as part of the Seminar Programme from an Expert/ Trainer sitting at

his/her desk.

Communications

A Web seminar is a campaign. Create invitations, communications and

registration pages. Events should be promoted through CEPOL’s website, Open

Platforms, Participants lists and social networks (twitter and Linkedin), which are

increasingly effective in spreading the word.

Email

• Invitation – Dedicated emails (HTML and text versions).

• Registration confirmation – Emails (HTML and text versions). This can serve as

a “thank you” if you run on-demand Web seminars.

• Additional reminder or acknowledgement – This is mainly for live Web

seminars and could include a reminder several days in advance, a “Thank you

for joining us” or a “Sorry we missed you” email. Reminding registrants about

an event via email maximizes attendance.

Page 7 of 13

• Notifications – Notification emails sent through the Open Platform: Police

Knowledge Bases and also through the relevant Courses available in the LMS.

• Newsletter – A monthly newsletter could be sent with the new dissemination

tool available in CEPOL to all Law Enforcement Officers, who attended a

Seminar/Course in the past.

The Web

Registration page – The more information you require on the registration page

the lower the conversion rate. Be prudent in the information you request; if you

will not use a physical mailing address don’t ask for one. You can always

augment with information from third parties and then go back to registrants

via surveys, polls or other devices.

Event-information page – Best practice for Website form conversion is to

combine the information page with the registration page.

Support from MS and Partners

As mentioned above, it is important to include our partners in your Web

seminar program. Promoting the activities from their side into their National Police

Forces is essential to reach the audience web-Trainings are developed for.

Articles, dissemination through intranet had as result an increase of e-Net users

and massive participation on webinars. Lessons learned and methodology should be

shared and followed also by other MS.

People from the network should also be trained as webinar Organisers in order

to give more potential to this tool and more power in organising such kind of

Activities to the partners. Of course Common standards and quality has to be

ensured when/if this happens.

Below is the list of the webinars planned for 2012.

Sources:

CEPOL’s Open Platform for Educators

CEPOL’s Annual Work Programme 2012

CITRIX - GoToTraining

How to Move Your Training Program Online - A Global Shift in Training Best Practices - CITRIX Online

9 Management Practices for Exceptional webinars – Marketing Profs/ Research Insights

Beyond the Basics – How to Optimize Online Training for Maximum impact – CITRIX Online

Page 8 of 13

Nr. Title Nr. of

Participants Target Group Aim Objectives Remarks Date

Deadline for Nominations

110

Schengen Online

Learning Module

<200 CEPOL e-Net

users

Raise awareness of the existing tool

and present the Online Learning

Module and present possible

ways to use it

[-] Get introduced to the Online Learning Module, available in CEPOL's LMS; [-] Identify how Police and law enforcement officers have now the possibility to access the knowledge landscape, engage with it through comments and rating, test their own knowledge; [-] Identify and propose ways and examples, Educators, teachers, course/curriculum developers at police colleges and academies throughout the EU are able to embed this online learning module as learning and training material for students, participants, cadets;

24/01/2012

112

Gender Based

Violence e-Learning Module

<200 CEPOL e-Net

users




ways to use it


26/01/2012

106 Organising

web Trainings

<200

CEPOL course organisers,

Potential web Trainers and

Project Group Members

Organising a web training in the context of CEPOL's activities (Courses Seminars, etc).

By attending this webinar participants will be able to: gain basic knowledge on how to set up a web Training with CEPOL's web Training Software; get introduced to the possibilities of the tool; dentify and propose ways and examples on how to use the tool

14/02/2012

104 Organising

web Meetings

<200

CEPOL course organisers and Project

Group Members

Organising a web Meeting in the context of CEPOL's activities (working Group Meetings, preparatory meetings, etc).

By attending this webinar participants will be able to: gain basic knowledge on how to set up a web Meeting with CEPOL's web Meeting Software; get introduced to the possibilities of the tool; describe necessary technical skills in implementing a web-Meeting

15/02/2012

111

Cyber Crime Online

Learning Module

<200 CEPOL e-Net

users




ways to use it


22/02/2012

Page 9 of 13

Nr. Title Nr. of



96 LMS for course

organisers <200

CEPOL course organisers

Professionalisation and support of

Course Managers, e-Net Managers

and Trainers

After attending the web-Training, the participants will be able to: [-] Describe how a course can be supported by the LMS on a basic level, using the LMS Course Image and the Police Knowledge Bases; [-] Add users with different roles (participants, trainers and experts) to their course on the LMS; [-] Add, amend, delete resources (content) and activities (communication, interaction and assignments) to their course on the LMS according to the course’s needs; [-] Select and justify the most appropriate way of course-evaluation based on critical factors of success: paper-based vs. LMS supported evaluation; [-] Adept and maintain their course on the LMS to the needs of the course and its participants, making an explicit dis-tinction between the four basic course stages in the LMS: Preparation, Pre-course, Course and Post-course.

This web-Training will be a row of webinars in combination

with discussions in

the Open Platform for Educators

and will recur (2-3 times) on

prefered dated of the participants.

06/03/2012

94 Social Media and Policing

<200 CEPOL E-Net

registred users

Raise awareness of the use of Socia Media in the field

of Police (Communicating

and Policing)

tbd 30/03/2012

68

Best THB practices in preventions programmes

and portfolios

<200

Law Enforcement

officers investigating THB cases,

NGOs, prevention

policy makers

To share best practices deriving

from the workshop on THB

Prevention Programmes

tbd

Policy Cycle Activity,

subject to consultations with Europol

+ policy driver

14/05/2012 14/04/2012

105 Organising

web Meetings

<200

CEPOL course organisers and Project

Group Members

Organising a web Meeting in the context of CEPOL's activities (working Group Meetings, preparatory meetings, etc).

By attending this webinar participants will be able to: gain basic knowledge on how to set up a web Meeting with CEPOL's web Meeting Software; get introduced to the possibilities of the tool; Identify and propose ways and examples on how to use the tool

29/05/2012

Page 10 of 13

Nr. Title Nr. of



107 Organising

web Trainings

<200

CEPOL course organisers,

Potential web Trainers and

Project Group Members

Organising a web training in the context of CEPOL's activities (Courses Seminars, etc).

By attending this webinar participants will be able to: gain basic knowledge on how to set up a web Training with CEPOL's web Training Software; get introduced to the possibilities of the tool; dentify and propose ways and examples on how to use the tool

30/05/2012

69

EU Commission

Anti-trafficking

Coordinator office

<200

Policy makers,

Senior Law Enforcement

officers, experts in the

field, NGOs

Understand the EU concept of THB

tbd


subject to consultations with Europol

+ policy driver

31/05/2012 30/04/2012

103 LMS for course

organisers <200

CEPOL course organisers

Professionalisation and support of

Course Managers, e-Net Managers

and Trainers

After attending the web-Training, the participants will be able to: [-] Describe how a course can be supported by the LMS on a basic level, using the LMS Course Image and the Police Knowledge Bases; [-] Add users with different roles (participants, trainers and experts) to their course on the LMS; [-] Add, amend, delete resources (content) and activities (communication, interaction and assignments) to their course on the LMS according to the course’s needs; [-] Select and justify the most appropriate way of course-evaluation based on critical factors of success: paper-based vs. LMS supported evaluation; [-] Adept and maintain their course on the LMS to the needs of the course and its participants, making an explicit dis-tinction between the four basic course stages in the LMS: Preparation, Pre-course, Course and Post-course.

This web-Training will be a row of webinars in combination

with discussions in

the Open Platform for Educators

and will recur (2-3 times) on

prefered dated of the participants.

12/06/2012

108 How Adults

Learn <200

CEPOL e-Net users

Implement proper and qualitative

Training to adults

By attending this webinar, partcipants will be able to identify and judge the different learning styles and get introduced to tips and tricks on how to make learning easier and more effective

14/06/2012

75

Awareness on Law

Enforcement challenges related to

West Africa

<200

Senior Law Enforcement

officers investigating

cases originating from West

Africa / linked to West Africa

Improve understanding on

general West African challenge

Tbd


subject to consultations

27/06/2012 27/05/2012

Page 11 of 13

Nr. Title Nr. of



102 Cyber Crime Cyber Crime investigators

subject to consultations with

Europol + policy driver

tbd



28/06/2012 28/05/2012

78

Awareness webinar in agreement with driver

of policy cycle activity

to raise awareness of itinerant

groups

<200

Senior Law Enforcement officers and

expert officers in the

field

To raise awareness of

itinerant groups tbd



03/07/2012 03/06/2012

95 Sirene

Operators Training

<200 Sirene

operators

Improve knowledge and

abilities of SIRENE Operators

tbd subject to

consultations 04/07/2012

98 Stolen

vehicles <200

E Net users with

reference to vehicle

investigations

Share best practices and raise awareness of Law

Enforcement Officers regarding the available tools within the EU and the improve the

knowledge regarding the

crime of stolen vehicles

tbd

Might recur several times

with the same

audience – Depending on

objectives

10/09/2012

97 webinar for EU missions

officers <200

EU mission staff

Provide training to Law Enforcement Officers working

abroad on EU missions

Tbd

10/10/2012

Page 12 of 13

Nr. Title Nr. of



99

Money Laundering and asset recovery

<200 financial

crime investigators

tbd tbd 11/10/2012

101

webinar for heads of dog

handler units and

dog handling trainers

<200 Kynopol Network

Share best practices in the

field of Dog Handling and Dog

Training

tbd 14/11/2012

109

How to keep your web audience engaged

during web-trainings

<200 CEPOL e-Net

users

Implement proper and qualitative web Trainings

By attending this webinar, partcipants will be able to identify and judge the difficulties of web-Trainings to keep audiences engaged and get introduced to tips and tricks on how to make web-training more interactive and effective

15/11/2012

100

EU Judicial and Law

Enforcement agencies

<200 CEPOL e-Net

users

Raise awareness regarding the EU Law Enforcement Agencies and the

provided tools

After attending the webinar, participants will be able: [-] Describe the structrure of EU Law Enforcement Agencies; [-] Identify the purpose and Mission of each agency ; [-] Get introduced to the available tools and workflows of the Agencies presented

Several number of webinars

depending on Agencies

interested

tbd

113

Police English

Language e-Learning Module

<200 CEPOL e-Net

users




ways to use it


tbd

114

Europol Online

Learning Module

<200 CEPOL e-Net

users




ways to use it


Module Needs to be updated first

tbd

Page 13 of 13

Nr. Title Nr. of



115

Pruem treaty Online

Learning Module

<200 CEPOL e-Net

users




ways to use it


tbd

Documents

e-Learning: Web Training Facilities of CEPOL · LMS for course organisers