E mail - Training Brochure & Prices

QAC Registration Number QAC2022

TRAINING BROCHURE AND PRICES

Trainers are Members of

The Institute of Conflict Management

�� [email protected]


�� www.basistraning.co.uk

Company Number: 4487432

VAT Number: 790 5339 11

Page 2 of 15

CONTENTS

CONTENTS ................................................................................................................................................................................2

FEATURES AND BENEFITS .........................................................................................................................................................3

AGGRESSION/CONFLICT MANAGEMENT .................................................................................................................................4

ESSENTIAL INFORMATION........................................................................................................................................................5

BREAKAWAY & SAFE ESCAPE LEVEL 2 TRAINING (PMVA/MOVA 1 DAY)..................................................................................6


RESTRICTIVE PHYSICAL INTERVENTION/SAFE HOLDING (PMVA/MOVA 1 & 2 DAY) ................................................................8


INTRODUCTION TO PMVA /MOVA TRAINING ........................................................................................................................10

(DAY 1)....................................................................................................................................................................................10

(DAY 2)....................................................................................................................................................................................11

(DAYS 3 & 4) ...........................................................................................................................................................................12

ESSENTIAL INFORMATION......................................................................................................................................................13

COURSE PRICES.......................................................................................................................................................................14

CONTACT DETAILS ..................................................................................................................................................................15

OUR INSURANCE ....................................................................................................................................................................15

Page 3 of 15

FEATURES AND BENEFITS

WHY USE US?

FEATURES OF OUR SERVICE BENEFITS TO OUR CUSTOMERS

Our physical courses are easy to learn using 4 to 5

basic techniques that can be adapted to meet any

situation, do not require strength and have been

risk assessed & are loosely based on Tai Chi

Reduces the time it takes to teach and learn, is easy to

remember, is safe therefore reducing the chances of injury,

saving you unnecessary staff time away from the work place

Health & Safety, Criminal Law, Common Law, &

Human Rights Legislation are covered in all of our

training courses along with your Policies &

Procedures

Empowers your staff with the knowledge to know what they

can and cant do legally and how legislation is there to protect

them and you

All our courses give those attending more

confidence to deal with violence and aggression in

the workplace

Reduces absenteeism, high staff turn over and stress, which

increases productivity, profitability, and keeps your workforce

happy in the knowledge that the organisation is concerned

about their welfare

We use 2 trainers on all our physical intervention

courses who are all members of the Institute of

Conflict Management and have a vast experience

within this area of training and who have

experience of working within the Social Care sector

and Industry

You can be reassured that your staff are being trained by

suitably experienced and competent trainers who bring a

wealth of knowledge and experience to the training

environment, and it is regarded as good practice to use 2

trainers on any physical courses and can protect against

litigation

Course pricing is fully inclusive and discounts are

available for multiple bookings

Our prices are very competitive and are inclusive of VAT,

travel (UK Mainland), overnights, handouts, certificates, etc.

There are no additional costs. The price quoted is what you

pay.

The Institute of Conflict Management has awarded

Basis Training (UK) Limited

With the Quality Award Centre Status (QAC

Registration Number QAC2022)

Relating to:

Element 1: Training Design.

Element 2: Training Delivery.

Element 3 Training Evaluation & Feedback

We as a company have this quality award for the

training that we deliver which gives you the benefit

of knowing that you are receiving quality training,

and that the physical aspects of the training have

been risk assessed

Your organisation knows that they are receiving quality

training that has been risk assessed and reviewed regularly

that it is proven to work

The publication by the Department of Health “Positive &

Proactive Care: reducing the need for restrictive intervention”

state the following: (127. There are no universally accepted

standards for the use of physical restraint although both the

British Institute of Learning Disabilities (BILD)44 and the

Institute of Conflict Management (ICM)45 offer voluntary

quality accreditation schemes) If you require a copy of the

report please look at the ICM website.

Page 4 of 15

AGGRESSION/CONFLICT MANAGEMENT

Course overview:

The course aims to equip staff with skills to deal with conflict or aggression at work. The course looks at

communication and behaviour as well as how legislation is used to protect employees. The use of group

exercises is intended to allow delegates to address any issues they have.

Summary of Outcomes:

1. Develop an understanding of Law relating to the management of conflict

2. Assess & apply a risk assessment to all risks associated with dealing with conflict

3. Understand the importance of effective communication skills

4. Understanding the risks associated with lone working & applying principals of safe working

5. Identify post incident support & reporting procedures within your organisation

Programme Outline:

Introduction to workplace violence

� Health and Safety at Work Legislation:

� Sections 2, 3, 7 & 8

� Regulations 3, 8 and 14 of Managing Health and Safety at Work

� Self awareness

� Proactive service delivery

� Communication skills

� Setting Boundaries

� Understanding the difference between assertive behaviour and aggressive behaviour

� Signalling non aggression

� Defusing and calming

� High risk conflict

� Understanding Reasonable Force: Common Law

� Understanding Reasonable Force: Section 3 (1) of the Criminal Law Act 1967

� Human Rights Act Article 2

� Lone working protocol if required

� Post incident support

PLEASE NOTE: This is a sample programme which can be adapted for your specific needs.

Page 5 of 15

ESSENTIAL INFORMATION

Essential Info

Who should

attend?

• Those employees considered being at risk of aggression whilst at work, for example, lone workers in the

community and places where the public visit.

Teaching methods • Power Point presentation

• Group Exercises and Discussions, quizzes

• Case studies

Duration of course • One day

Number of

delegate places

• Minimum 6

• Maximum 20

Trainers

Qualifications

• Trainers have attended the NHS CFSMS Conflict Resolution National Syllabus Familiarisation Seminar &

are able to meet the 10 objectives as identified by CFSMS relating to the Conflict Management National

Syllabus. Lone Working & Conflict Awareness Corporate Personnel Training. Edusafe Personal Safety

Programme

The Institute of Conflict Management has awarded Basis Training (UK) Limited

With the Quality Award Centre Status (QAC Registration Number QAC2022)

Relating to:




Page 6 of 15

BREAKAWAY & SAFE ESCAPE LEVEL 2 TRAINING (PMVA/MOVA 1 DAY)

Course overview:

This course is designed to equip staff with the skills necessary to breakaway from an aggressive situation where the

defusing and de-escalation techniques have failed and they are been physically assaulted. It is a practical course requiring

active participation from course delegates. The course is presented in an informal manner so that delegates can relax and

enjoy the learning experience.

Objectives:

By the end of the course, delegates should be able to:

• Realise that breakaway & self-defence techniques are only used when all other options have failed.

• Understand the Law in relation to the use of force for personal Defence and / or the Defence of others. The

Common and Criminal Law, including the meaning of ‘Reasonable Force’ with reference to Section 3(1) of The

Criminal Law Act 1967, in relation to Defence of self and / or others

• Understand how Health & Safety legislation is there for your benefit. The various elements of Health and Safety

Statute and associated Health and Safety Regulations that relate to the use of physical force in the workplace,

including what is meant by the:-

• ‘common-law duty of care’,

• Health and Safety at Work Act etc 1974, sections 2, 3, 7 and 8

• The Management of Health and Safety at Work Regulations 1999, Regulations 3, 8 and 14.

• Apply the correct & safest way to defend themselves from a variety of wrist & body grabs whilst standing, seated

behind a desk, in a bed situation, and whilst in a car for those in the community.

• Know the quickest & safest escape from strangles.

• How to apply an effective stance in order to deal with head butts, punches, kicks, & kneeing to the groin.

• Assess, & use your environment, thus working out the quickest possible escape route, to minimise confrontation.

• Remember this is only used as a last resort when your de-escalation & defusing techniques have failed, and to use

the minimum amount of force, thus minimising any possible injury to yourself, & the assailant, & to continually

remember your responsibility towards therapeutic input at all times.

All techniques have been risk assessed according to a process within the ICM guidelines

SAMPLE PROGRAM – LEVEL 2

� Relevant legislation dealing with violence & aggression-criminal law.

� Have an understanding of how the suing culture works and defence against it.

� Escape from wrist grabs, body grabs, hair & clothing grabs.

� Breakaway from strangulations including attacker using ligatures.

� Dealing with punches, head butts, kicks, & groin attacks.

� How to deal with assaults whilst on the floor.

� Use of defensive body positioning & personal space.

� Aspects of good communication skills.

� The “what if’s”.

This course can be delivered as ½ day Conflict Management ½ day Breakaway

The price for this is below in the essential information/prices

Page 7 of 15


Essential Info

Who should

attend?

• All employees who work within an environment that places them at risk of assault from

members of the public whilst in the course of doing their duty, for example, those who work

alone in the community or with high-risk patient/client groups.

Teaching

methods

• Presentation on The Law & Health & Safety

• Group Discussions

• Demonstration & Practice Under Observation

Duration of

course

• One day

Number of

delegate places

• Minimum 6

• Maximum 16

Trainers

Qualifications

• Follow the ICM code of practise and the all Wales NHS Passport The company has also been

accorded ICM Quality Award Centre status (QAC Registration Number QAC2022) which means

that all physical breakaway skills have been risk assessed and have fulfilled the criteria set out by

the ICM Quality Award. Level 2 BTEC Award in Breakaway & Self Defence



Relating to:




The publication by the Department of Health “Positive & Proactive Care: reducing the need for restrictive intervention”

state the following: (127. There are no universally accepted standards for the use of physical restraint although both the

British Institute of Learning Disabilities (BILD)44 and the Institute of Conflict Management (ICM)45 offer voluntary quality

accreditation schemes) If you require a copy of the report please look at the ICM website.

PLEASE NOTE: We are able to deliver half day of aggression/conflict management and half day of breakaway/safe escape

at the same price of the breakaway training if required

Page 8 of 15

RESTRICTIVE PHYSICAL INTERVENTION/SAFE HOLDING (PMVA/MOVA 1 & 2 DAY)

Description of what is covered

Helping to provide delegates with the knowledge of the basic working principal’s of the Law including the various Health

and Safety Sections, and associated Regulations in relation to the use of restrictive physical intervention. Covered are the

risks associated with physical restraint and how to minimise those risks through risk assessment and awareness and

compliance with regulations. Develop the skills and knowledge required to enable learners to safely apply appropriate

and effective methods of restraint using primarily non pain compliant methods of control. More restrictive methods of

control (pain compliance) can be taught where there is a higher risk environment

Summary of outcomes

To achieve the outcomes a student must:

1. Understand the Law in relation to the use of physical restraint.

2. Evaluate the risks associated with physical restraint and consider methods to reduce the risks.

3. Demonstrate non-pain compliant methods of control and how to safely apply them

4. Where required demonstrate more restrictive methods of control and when they should be used

5. Understand the importance of Incident reports and de-briefing for all involved in restraint

Course Programme

• Introduction to workplace violence

• Basic breakaway skills (2 day course)

• Criminal Law in relationship to restraint

• The Childrens Act (If required)

• Health & Safety at Work Legislation

• Human Rights Acts

• Depravation of Liberty (DOL) issues

• Have an understanding of how the suing culture works and defence against it.

• The use of your communication skills to prevent restraint wherever possible

• Positional asphyxia risks

• Non-pain compliant methods of control – 2,3 and 4 man teams

• Teamwork: Contact and Cover

• Shepherding, Figure of four, thumb in palm,

• To the chair, the rest position, change over’s

• Taking clients through door ways

• Restrictive methods of control (pain compliance) where identified by risk assessment

• Controlled take down and up

• Techniques for seclusion if required.

• Demonstration of techniques that should not be used

• Incident Reporting and De-briefing

• Remember the most important aspect is to try to defuse and de-escalate – if possible try to avoid restraint

This is a sample programme which can be adapted for your specific needs.

PLEASE NOTE: For those delegates who have no experience of restrictive physical intervention (C&R) it is recommended

that they attend a 2 day course. Those with experience need only attend a 1 day course.

Page 9 of 15


Essential Info

Who should

attend?

• All employees who work within an environment where there is a requirement for the use of restraint

Teaching

methods

• Power Point presentation covering the use of restraint



Duration of

course

• Two day for new participants. One day refresher training for those who have experience of restrictive

physical intervention

Number of

delegate places

• Minimum 6

• Maximum 16

Trainers

Qualifications

• Follow the ICM code of practise and the all Wales NHS Passport The company has also been

accorded ICM Quality Award Centre status (QAC Registration Number QAC2022) which means

that all physical breakaway skills have been risk assessed and have fulfilled the criteria set out

by the ICM Quality Award. Trainers are ENB A74 Qualified.



Relating to:




The publication by the Department of Health “Positive & Proactive Care: reducing the need for restrictive

intervention” state the following: (127. There are no universally accepted standards for the use of physical

restraint although both the British Institute of Learning Disabilities (BILD)44 and the Institute of Conflict

Management (ICM)45 offer voluntary quality accreditation schemes) If you require a copy of the report please

look at the ICM website.

Page 10 of 15

INTRODUCTION TO PMVA /MOVA TRAINING

The Prevention and Management of Violence and Aggression (PMVA) and Management of Violence & Aggression (MOVA)

Training course has been designed and developed to meet the needs and expectations of customers whose employees

regularly deal with violence or aggression during the course of their work and, who need to employ all the skills from

conflict management to breakaway and/or physical restraint. The course is delivered over 4 days and builds on a frame

work of knowledge underpinned by current Law, Regulations and Guidance.

The following information gives an overview of the topics covered during the 4 days. Candidates are expected to actively

participate in group exercises, general discussion and will be required to demonstrate effective team working skills. A

requirement of all candidates is a reasonable level of fitness and general health in order to participate in the physical

elements of the course and all candidates will need to complete a fitness questionnaire in order to ascertain this

(DAY 1)

Summary of Outcomes:

1. Develop an understanding of Law relating to the management of conflict

2. Assess & apply a risk assessment to all risks associated with dealing with conflict

3. Understand the importance of effective communication skills

4. Understanding the risks associated with lone working & applying principals of safe working

5. Identify post incident support & reporting procedures within your organisation

Programme Day 1:

� Introduction to workplace violence.

� Understanding Reasonable Force: Common Law

� Understanding Reasonable Force: Section 3 (1) of the Criminal Law Act 1967

� Human Rights Act Article 2

� Health and Safety at Work Legislation:

� Sections 2, 3, 7 & 8

� Regulations 3, 8 and 14 of Managing Health and Safety at Work

� Self awareness

� Proactive service delivery

� Communication skills

� Signalling non aggression

� Defusing and calming

� High risk conflict

� Lone working protocol

� Post incident support

Page 11 of 15

(DAY 2)

Summary of outcomes:

• Realise that breakaway & self-defence techniques are only used when all other options have failed.

• Understand the Law in relation to the use of force for personal Defence and / or the Defence of others.

• Understand how Health & Safety legislation is there for your benefit.

• Health and Safety at Work Act etc 1974, sections 2, 3, 7 and 8

• The Management of Health and Safety at Work Regulations 1999, Regulations 3, 8 and 14.

• Apply the correct & safest way to defend themselves from a variety of wrist & body grabs whilst standing, seated

behind a desk, in a bed situation, and whilst in a car for those in the community.

• Know the quickest & safest escape from strangles.

• How to apply an effective stance in order to deal with head butts, punches, kicks, & kneeing to the groin.

• Assess, & use your environment, thus working out the quickest possible escape route, to minimise confrontation.

• Remember this is only used as a last resort when your de-escalation & defusing techniques have failed, and to use

the minimum amount of force, thus minimising any possible injury to yourself, & the assailant, & to continually

remember your responsibility towards therapeutic input at all times.

PROGRAMME DAY 2.

� Relevant legislation dealing with violence & aggression-criminal law.

� Escape from wrist grabs, body grabs, hair & clothing grabs.

� Breakaway from strangulations including attacker using ligatures.

� Dealing with punches, head butts, kicks, & groin attacks.

� How to deal with assaults whilst on the floor.

� Use of defensive body positioning & personal space.

� Aspects of good communication skills.

� The “what if’s”.

PLEASE NOTE THAT THIS IS A SAMPLE PROGRAM WHICH CAN BE CHANGED FOR YOUR SPECIFIC NEEDS, SUCH AS

INTERVENTION TO BREAK UP FIGHTS ETC.

Page 12 of 15

(DAYS 3 & 4)

Description of Units

Unit 1 provides learners with the knowledge of the basic working principals of English Law, including the various Health

and Safety Sections and associated Regulations, in relation to the use of physical restraint. The unit also covers the risk

associated with physical restraint and how to minimise those risks through risk assessment and awareness and

compliance with regulations

Unit 2 develops the skills and knowledge required to enable learners to safely apply appropriate and effective methods of

restraint using primarily non harmful methods of control. More restrictive methods of control can be taught where there

is a higher risk environment

Summary of outcomes

1. Understand the Law in relation to the use of physical restraint.

2. Evaluate the risks associated with physical restraint and consider methods to reduce the risks.

3. Demonstrate non-harmful methods of control and how to safely apply them

4. Where required demonstrate more restrictive methods of control and when they should be used

Programme days 3-4:

Course Programme

• Introduction to workplace violence

• Criminal Law in relationship to restraint

• The Children’s Act (If required)

• Health & Safety at Work Legislation

• Human Rights Acts

• Depravation of Liberty (DOL) issues

• Have an understanding of how the suing culture works and defence against it.

• The use of your communication skills to prevent restraint wherever possible

• Positional asphyxia risks

• Non-pain compliant methods of control – 2,3 and 4 man teams

• Teamwork: Contact and Cover

• Shepherding, Figure of four, thumb in palm,

• To the chair, the rest position, change over’s

• Taking clients through door ways

• Restrictive methods of control (pain compliance) where identified by risk assessment

• Controlled take down and up

• Techniques for seclusion if required.

• Demonstration of techniques that should not be used

• Incident Reporting and De-briefing

• Remember the most important aspect is to try to defuse and de-escalate – if possible try to avoid restraint

PLEASE NOTE: This is a sample programme which can be adapted for your specific needs.

Page 13 of 15


Essential Info

Who should

attend?

• All employees who work within an environment where there is a requirement for the use of restraint

Teaching

methods

• Power Point presentation, case studies



Duration of

course

• Four days

Number of

delegate places

• Minimum 6

• Maximum 16

Trainers

Qualifications

• All trainers follow the ICM code of practise and the all Wales NHS Passport The company has

also been accorded ICM Quality Award Centre status (QAC Registration Number QAC2022)

which means that all physical breakaway skills have been risk assessed and have fulfilled the

criteria set out by the ICM Quality Award. Trainers are ENB A74 Qualified and have attended the

NHS CFSMS Conflict Resolution National Syllabus Familiarisation Seminar & are able to meet the

10 objectives as identified by CFSMS relating to the Conflict Management National Syllabus. Lone

Working & Conflict Awareness Corporate Personnel Training. Edusafe Personal Safety

Programme.



Relating to:




The publication by the Department of Health “Positive & Proactive Care: reducing the need for restrictive intervention”

state the following: (127. There are no universally accepted standards for the use of physical restraint although both the

British Institute of Learning Disabilities (BILD)44 and the Institute of Conflict Management (ICM)45 offer voluntary quality

accreditation schemes) If you require a copy of the report please look at the ICM website.

Page 14 of 15

COURSE PRICES

PLEASE NOTE:

Our daily rate for training is £894.00 which is fully inclusive of VAT, Travel, overnights, handouts and certificates

Discounts are available subject to our terms and conditions. Please contact the office to discuss further.

There is a discount of 10% if you are a registered charity

Essential Info

COURSES NUMBER OF DAYS

MAX DELEGATES

PRICE

Aggression/Conflict Management One Day

16 delegates

£828.00*

Prices are for the course NOT per

person

½ day Conflict Management / ½ day Breakaway One Day

16 delegates

£828.00*

Prices are for the course NOT

per person

Breakaway / Safe Escape One Day

16 delegates

£828.00*


person

Restrictive Physical Intervention / C & R / Safe Holding

Update

One Day

16 delegates

£828.00*

Prices are for the course NOT

per person

Restrictive Physical Intervention / C & R / Safe Holding Two Day

16 delegates

£1656.00*


person

P.M.V.A. / M.O.V.A. Training Four Day

16 delegates

£3312.00*


person

*PLEASE NOTE:

The prices are for the course NOT per person

*All Course Prices are Inclusive of VAT, *Travel, overnights, handouts & certificates

*Travel is inclusive for main land Britain only

Page 15 of 15

CONTACT DETAILS

BASIS TRAINING (UK) LIMITED

Phone 01446 740411



�� www.basistraning.co.uk

www.facebook.com/BasisTrainingUkLimited

Please Note:

Basis Training (UK) Limited has been accorded ICM Quality Award Centre status (QAC Registration Number QAC2022).

BASIS TRAINING (UK) LIMITED has fulfilled the criteria set out by the ICM Quality Award relating to:

Element 1: Training Design

Element 2: Training Delivery

Element 3: Training Evaluation & Feedback

OUR INSURANCE

INDEMNITY & PUBLIC LIABILITY INSURANCE:

BASIS TRAINING (UK) LIMITED is insured by BRIT INSURANCE PLC.

Indemnity insurance, insured to the sum of: £10,000,000.

Public liability, insured to the sum of: £1,000,000.

Employers Liability, insured to the sum of: £10,000,000.

Copyright Basis Training 2013

No part of this booklet may be reproduced without permission

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E mail - Training Brochure & Prices