E-SCAN Supplier PortalUser Guide

21 April 2006

P2

Purpose of Training Material

Provide Supplier users with step by step instructions on how to utilize E-SCAN for responding to Boeing corrective action requests.

Additional Questions?

– Ask your Boeing site corrective action focal or Boeing Supplier Quality field representative.

Need Supplier Portal E-SCAN access for a Supplier employee?

– Requests for Supplier Portal access should be addressed to the Boeing Supplier Quality Focal.

P3

Access Boeing Home: www.boeing.com

In order to access the Boeing Supplier Portal, start by navigating to http://www.boeing.com from your web browser.

Select Secure Logon from the upper right-hand side of the screen.

P4

Secure Logon Help

More information about how to access the Boeing Supplier Portal is available from the Boeing web site home: “Help – Secure Logon”

P5

Supplier Portal Logon

Click on the Portal Logon link from the Secure Logon page in order to log on to the Boeing Supplier Portal.

P6

Portal Logon – Use Id and Password

Enter User-ID and Password in the spaces provided and click the Submit button.

Use of a User-ID not assigned to you is a violation of Boeing Computing Securityrequirements.

This page may be bookmarked (https://bpn.boeing.com)

P7

Boeing Supplier Portal

Once you have logged on, you will see the Boeing Supplier Portal.

To access E-SCAN look for the Supplier Access to E-SCAN link under My Products.

If the link to E-SCAN is not available, contact your Boeing Supplier Quality Focal.

P8

Navigating E-SCAN

Selections on black menu bar are available from every screen within the application. Document Search returns the user to the Search Screen E-SCAN News contains system update information of importance.Help contains detailed information on how to use the application.Exit logs you out of the E-SCAN system and back to the Supplier Portal.

P9

E-SCAN Help

For additional detail information on how to navigate through the application, click Help from anywhere in the application.

P10

Supplier Activity Summary

Selection of “Activity Summary” provides an overview of documents in E-SCAN posted against supplier’s account.

P11

Search for E-SCAN Documents

The User is provided various search criteria to select the E-SCAN documents desired.

Click the check boxes under each of the search areas to select criteria, date ranges, and specific entry data to define your specific search requirements.

P12

Download Report Option

The user may utilize the same search criteria and select the report option to view search results in a standard report format.

The report format may be viewed with or without the Problem Description field.

The report may be downloaded to Excel for further manipulation.

P13

Search Results

Search Results Screen lists all documents meeting your selected criteria. The listing provides general information about each of the documents.

Clicking the CA Number provides access to the Corrective Action Profile for the document. Clicking on the NCR Number provides direct access to the Nonconformance Document.

Each column may be sorted by clicking the header title.

P14

Corrective Action Profile

Corrective Action Profile (CA Profile tab) provides general information about the corrective action document as it passes between Boeing and the supplier.

All transactions conducted by Boeing or Supplier relative to this nonconformance corrective action are recorded on the Corrective Action Profile.

P15

Corrective Action Profile

Additional notes and attachments may be added to the record at any time by selecting the Notepad Icon. These notes and attachments will be visible to Boeing and Supplier and are retained as part of the historical record.

P16

NCR Document

The NCR Document screen provides a view of the NonConformance Record, including the Description of Discrepancy and the Disposition narrative as documented on the Boeing factory floor.

P17

Corrective Action Notice

The Corrective Action Notice (CA Notice tab) screen provides a summary of the investigation and a copy of the Corrective Action Notice with attachments in an Adobe Acrobat® (PDF) file format.

P18

Corrective Action Notice – File Attachments

Example of Corrective Action Notice and attachments included in PDF file available from the Corrective Action Notice screen.

SCAN Notice

Digital Photo

Nonconformance Record

Supplier Instructions

Drawing

P19

Corrective Action Processing

The Corrective Action Processing (CA Processing tab) screen provides the ability to process:

Extension Request: request more time before Corrective Action response is due.

Change of Charge: request change in responsibility from supplier fault.

CA Response: post final corrective action response.

Submittal History: provides the supplier with access to all prior requests and submittals.

P20

Extension Request

Extension Request: allows supplier to submit an Extension Request when special circumstances exist that prevent the supplier from submitting the corrective action response by the date required.

This allows supplier to propose a different response date, justify a reason for the extension, and add attachments if applicable to the request.

Supplier will receive a response back from Boeing on acceptance or rejection of proposed due date.

P21

Change of Charge Processing

Change of Charge is utilized when the supplier has objective evidence that the nonconformance has been incorrectly assigned their responsibility.

Supplier will receive a response back from Boeing on acceptance or rejection of their requested Change of Charge.

P22

Corrective Action Response Processing

The Corrective Action Response screen is utilized by the supplier to submit their corrective action response back to Boeing.

P23

Corrective Action Response - Guidelines

User may access detailed guidelines for each section of the response by clicking on the Info button to the right of each section.

P24

Corrective Action Response Input

Larger Editing Window is available for user to type a response without viewing between the scroll bars on the primary screen.

P25

Corrective Action Response – Input

Attachments may be added to the response to help clarify the action taken or supplement the corrective action response.

P26

Corrective Action Response - Viewing

Ability for supplier to view response in a print friendly view prior to submittal. The input to the Corrective Action Processing screen may also be saved for submittal at a later time.

P27

Corrective Action Response

After entering the five parts Corrective Action Response and attaching supporting documentation, click Next.

P28

Compliance Category Selection

Up to three choices can be selected from the Compliance Category and its corresponding Sub-Element.

Note: at least one choice of the Compliance Category and its corresponding Sub-Element is required.

P29

Quality System Element

From the Compliance Category dropdown list select the category that most closely relates to the root cause of the nonconformance.

P30

Quality System Sub-Element

From the Sub-Element dropdown list select the sub-element that most closely relates to the root cause of the nonconformance.

Note: the Sub-Element list will vary depending on the Compliance Category selected.

P31

Sub-tier Supplier Questions

1. Specify if the product was manufactured by the Prime Supplier or a Sub-Tier Supplier.

2. Specify if the root cause of the nonconformance originated at a Sub-Tier supplier. If not, there is no need to provide Sub-Tier supplier information.

P32

Sub-tier Supplier Information

If the root cause of the nonconformance originated at a Sub-Tier Supplier, then the Name and Location of the Sub-Tier supplier is required.

P33

Sub-tier Supplier - Quality System Element

Select the Compliance Category and corresponding Sub-Element that most closely relates to the root cause of the nonconformance at the Sub-Tier supplier.

P34

Core Process Selection

1. Specify the Core Process that most closely relates to the product nonconformance.

2. Specify the Sub-Element that most closely relates to the product nonconformance within the Core Process selected in the previous step.

P35

CA Response Completion

Submit for Review – To submit the Corrective Action Response to Boeing for approval.Reset – To reset the page to the last time it was saved. Changes not saved are lost.Save and Exit – To Save the CA Response entered so far and come back to it later. (This will not save your attachments)Return – To go back to the five parts response section.

P36

Submittal History

Submittal History provides the supplier with access to copies of all submittals made to Boeing for Extension Requests, Change of Charges, and Corrective Action Responses.

Each submittal may be viewed by selecting the Revision number.