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E-Single Window

by Using Asycuda World

Jordan Customsprepared by Ahmad Habash

Asycuda World Team supervisor

2Jordan Map – Location in the Middle East

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Jordan Map

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Basic Facts:Population 6.5 millions

Area:total: 90,000 sq. km (34, 445 sq. miles)

Language:Arabic is the official language, but English is spoken widely, especially in business.

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Customs statistics:Total number of declarations = 1.03 million During year 20123500 declarations per day.30 customs offices.10 of them are major

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It aims at facilitating procedures for stakeholders through gathering representatives of concerned departments and institutions which are involved in the clearance process at one place.In E-SW all stakeholders work on the same system, same database, even if they are not in one place.

About Single Window

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Participants in the single-window:

Jordan Customs Standards and Metrology Agriculture Food and Drug BrokersSecurity agenciesBanksPorts CorporationShipping AgentsOthers

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AGRI-CULTURE

JFDA

JISMBANKS

LOGISTICSCOMPANIES

SECURITY

TRUCKINGCOMPANIES

SHIPPINGAGENTS

TERMINALOPERATOR

BROKERS

AGRI-CULTURE

JFDA

JISMBANKS

LOGISTICSCOMPANIES

SECURITY

TRUCKINGCOMPANIES

SHIPPINGAGENTS

AGRI-CULTURE

JFDA

JISMBANKS

LOGISTICSCOMPANIES

SECURITY

TRUCKINGCOMPANIES

SHIPPINGAGENTS

TERMINALOPERATOR

BROKERS

Single Window throughJordan

Customs

Some departments & institutions which are involved in the clearance process at one place.

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We started implementing E-SW after we implemented 5 customs houses.We started with 2 departments.

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How we implemented

E-SW In

Jordan Customs What are the steps?

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Established a formal E-Single Window Implementation Team to include Jordan Customs officers, representatives from other government agencies.- Weekly meeting

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1st step: E-SW Implementation Team

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2nd step: Training the other agencies (Standards and Metrology JISM as

an example) Training them how to deal with

Risk Management in Asycuda.

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3rd step: Prepare the risk management rules by JISM team with help from JC team.

Screen to add selectivity rules(criteria)13

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Before Asycuda world: JISM used Asycuda ++ (On their own server and clients) they use Asycuda++ client to enter the declaration and run the selectivity, then write manually the result on the declaration. The broker should go to JISM office to perform these steps.

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4th step:

Training JISM employees how to use the Selectivity in Asycuda world. And how to change the lane of the goods and write their notes on the item.

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Menu for JISM selectivity

17Choose the item then re-route it (to Green, to Blue …..

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Challenges in implementation:• Resistance to change.• Users not have computer

skills.• Their will be extra work on

users.• Technology-Hardware,

software, communication.

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How we deal with it Challenge• Align operations with the

strategic plan of Customs.• High level commitment

to the project.• Rewards for the

employees.• Involved the other

departments in the operation(planning, implementation, evaluation)

Resistance to change.

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How we deal with it

Challenge

• Training.• Good Support.

Users not have computer skills.

• Give them Easy Report and query.• Rewards for the employees.

Their will be extra work on users

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How we deal with it

Challenge

• JC provided all the other departments with their needs.

Technology-Hardware, software, communication.

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How customs officer see the other departments notes and selectivity:

24Use Asycuda to search – we choose here a declarant with RED lane

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The declarant ion information

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Note the tab below the page [Items administrations selectivity]

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More details for JISM selectivity screen – these information already come from Asycuda

28JISM can add his note at Action 1 And Action 2

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Benefits of E-SW:• Decrease of multiple signatures and

verifications.• Reduce time by eliminate duplication

selectivity on the same declaration.

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Thanks For Your Time