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You have a business to run; you rely on your IT.You need a Strategic Technology Partner who iscommitted to helping you get the best for your businessfrom your IT systems, applications and processes. Westrive to maintain the capabilities, skills, commitmentto partnership and honesty that customers have cometo trust and value so highly over the years
Citation preview
Corporate Overview
76199 Corporate Brochure:72039 Corporate Brochure 25/8/11 08:54 Page 2
A Personal Note from the Managing Director
“What really differentiates EACS from other IT service providers is our relationship-led business
ethos. This degree of understanding is not just aboutfamiliarity with IT infrastructure or software products,
but also what you do as a business, what you need your systems and software to do for your business
and the essential role people play in bringing all these elements together successfully.
To that end, I’ve driven the company’s developmentaccording to five fundamental principles:
“I want to enjoy coming to work, I want my staff to enjoy working for us, I want customers to enjoy
working with us and value us as a partner, we must do a professional job, and we need to be profitable.”
You have a business to run; you rely on your IT. You need a services partner to work with who is
committed to helping you get the best for your businessfrom your IT systems, applications and processes. We
strive to maintain the capabilities, skills, commitment to partnership and honesty that customers have come
to trust and value so highly over the years.”
Mike DearloveManaging Director, EACS
www.eacs.com
“EACS understands the
direction your
business needs to
move in and advises
you accordingly. If
necessary they will
help every step of the
way in achieving your
goals. However, once
achieved they do not
sit back, they are
proactive in
continually striving to
improve your business
in any way necessary.”
Chris Young, Rapleys
“EACS understands the
direction your
business needs to
move in and advises
you accordingly. If
necessary they will
help every step of the
way in achieving your
goals. However, once
achieved they do not
sit back, they are
proactive in
continually striving to
improve your business
in any way necessary.”
Chris Young, Rapleys
76199 Corporate Brochure:72039 Corporate Brochure 25/8/11 08:54 Page 3
www.eacs.com
“From the outset we
knew that we needed
a partner that could
work alongside our IT
team, resolving the
more complex issues
that were outside our
own capabilities and
providing knowledge
sharing and transfer
to ensure that we
could progress the
project at our own
pace. In EACS we
found our partner of
choice.” James
Bunney, IT Support
Manager, British
Polythene Industries
“From the outset we
knew that we needed
a partner that could
work alongside our IT
team, resolving the
more complex issues
that were outside our
own capabilities and
providing knowledge
sharing and transfer
to ensure that we
could progress the
project at our own
pace. In EACS we
found our partner of
choice.” James
Bunney, IT Support
Manager, British
Polythene Industries
page one
Corporate Resellerof the Year
2009 Winner
SME Reseller of the Year
2007 Finalist
Corporate Reseller of the Year
2005 Finalist
SME Reseller of the Year
2003 Winner
Welcome to EACS
When you choose EACS you will receive practical,innovative and cost-effective IT products, solutions andservices to help you achieve your business goals. A factthat has made us an award winning IT advisor andprovider to a wide range of UK businesses ranging in sizefrom SMEs to large corporates.
Good IT solutions to business challenges don’t justhappen, they need to be planned, designed andexecuted. At EACS, we have a track record of workingwith our customers to understand their business issuesand priorities to provide best advice on IT strategy,systems, processes and training needs.
Our aim is to help you maximise the benefit from yourtechnology investments, implement reliable systems, andto be there when change is needed or to help shouldthings go wrong.
EACS was named “Corporate Resellerof the Year” at the CRN Channel Awards2009. This award recognisesexcellence in the delivery of solutions,service and support to customers.
76199 Corporate Brochure:72039 Corporate Brochure 25/8/11 08:54 Page 4
Services & Solutions
The typical modern business uses a surprisingly wide range oftechnology to function. Like it or not, every business relies on
mission-critical IT infrastructure – the servers, desktops and laptops that your systems run on and your people use.
EACS understands that your IT systems are a means to an end – the running of your business. This means that we recognise thebusiness priority to design, implement and maintain reliable, high-
performance systems – and to provide IT products & services fullyaligned with your organisation’s needs and budget.
For some customers, we act as their ‘virtual’ IT department, carrying out all IT related tasks, and taking overall responsibility.
For other customers, we can integrate with a customer’s existing IT team to bring specific product, technology, analysis or project
management skills to bear. The scope of our work can be strategic,problem or project related, or simply to cover your peaks in demand,
but always putting someone “on your side” when you need it most.
We are also able to work in partnershipwith you to provide advice and guidance
on all your training needs using ourdedicated training division. We offer a
“one call” service, saving you time in locating and talking to many different training organisations to find the course
you require. Email [email protected] or visit www.harvardtraining.co.uk for more information.
www.eacs.compage two
“We felt that EACS fully
understood the unique
requirements and
budget limitations of a
registered charity.
They didn’t try and
sell us solutions and
services that we didn’t
need; they put
together a cost-
effective proposal that
would achieve both
our immediate and
long term objectives.”
Michael Cloete,
Former ICT Manager,
CHS Group
“We felt that EACS fully
understood the unique
requirements and
budget limitations of a
registered charity.
They didn’t try and
sell us solutions and
services that we didn’t
need; they put
together a cost-
effective proposal that
would achieve both
our immediate and
long term objectives.”
Michael Cloete,
Former ICT Manager,
CHS Group
DESKTOP & APPLICATION DELIVERY
Desktop Virtualisation & VDI
Application Virtualisation
User Virtualisation
Remote/Mobile/Flexible Working
Desktop Roll Out & Migration
Desktops as a Service
Server Based Computing
Security & Identity Management
Thin Clients
Remote Desktop Printing
Application Acceleration
& WAN Optimisation
VIRTUALISATION & INFRASTRUCTURE
Server Consolidation & Virtualisation
Storage
Online/Onsite Backup
Disaster Recovery & Business Continuity
CONTROL & COLLABORATION
Messaging & Collaboration
Unified Communications
Email Archiving
Systems Management
Network Security
Content Filtering
End Point Protection
SERVICES & SUPPORT
Cloud Computing
Server & Application Hosting
Managed Services
Remote Systems Management
Service Desk
Managed Backup
Project Management
Training & Skills Transfer
Licensing Consultancy
Hardware Installat ion, Setup,
Configuration & Commissioning
Software Configuration & Builds
Product Evaluations & Pilots
Outsourced IT Services
Hardware Break Fix
76199 Corporate Brochure:72039 Corporate Brochure 25/8/11 08:54 Page 5
Our People
The EACS ‘edge’ is all about people and ours are skilled, welltrained, long serving and highly motivated.
When you work with EACS you will be assigned a dedicatedAccount Team consisting of an Internal and External AccountManager, so you have consistent access to knowledgeable people.
Our Technical Team is divided into solution areas each withhighly trained and qualified consultants, engineers and salesspecialists. They are dedicated to continuously improving theirproduct, service and solution skill sets and strengtheningpartner relationships. By focusing each team on a specific areawe ensure that delivery is completed by those with the rightcredentials rather than relying on a small group of people thatare expected to know everything. We are often able to bring afresh perspective on projects and offer creative solutions forsolving challenges based on our experience.
We hope you will get to know our whole team and encourageyou to attend the free seminars and workshops we runthroughout the year. As well as giving you the opportunity tolearn more about solutions and see demonstrations you cancatch up with your account team and talk to our partners.
EACS also has an ongoing programme of social events whichyou are encouraged to attend - we have introduced manycustomers and partners at these over the years.
Strategic Technology Partners
To help deal with the diversity of systems and products wesupport, we actively manage a series of key relationships withstrategic partners. We pride ourselves on the partnershipsEACS has built over the years with many of the market leadingmanufacturers, allowing us to provide our customers with thevery highest levels of advice, expertise and service quality.
www.eacs.com page three
“As a long standing
Microsoft Gold
Partner, EACS delivers
on their promise of
practical, cost
effective IT solutions.
Their team of
professionals are
highly skilled and have
knowledge across a
wide range of IT
disciplines. Whatever
your IT needs are,
EACS is a great
partner to have by
your side” .
Steve Clayton,
Storyteller, Microsoft
“As a long standing
Microsoft Gold
Partner, EACS delivers
on their promise of
practical, cost
effective IT solutions.
Their team of
professionals are
highly skilled and have
knowledge across a
wide range of IT
disciplines. Whatever
your IT needs are,
EACS is a great
partner to have by
your side” .
Steve Clayton,
Storyteller, Microsoft
76199 Corporate Brochure:72039 Corporate Brochure 25/8/11 08:54 Page 6
Our Customers
At EACS we know it is not just about providing the best-of-breed product, service or solution; it’s also
about working in true partnership. Above all else, we prideourselves on our excellent customer experience. This is
evident through the long-term relationships we haveestablished with many of our customers, some of
whom we have been partnering for over 17 years.
We very much value the feedback provided by ourcustomers and fully understand that we would not be where
we are today were it not for their help along the way.
EACS in the Community
Over the years EACS has been proud to show our support toa number of charities, local businesses and sports teams.
Whether this is by providing prize donations, sponsorship orour employees participating in events. This includes
sponsoring the Young People of the Year (YOPEY) Awardsevery year since 2008 and taking part in Byte Night - the ITindustry’s annual sleep out in support of Action for Children.
www.eacs.compage four
"The big difference
with EACS is how our
relationship has
matured and
developed over the
years. We can rely on
them to look after us
and anticipate our
needs even before we
see them ourselves.
This type of
relationship can only
subsist when a level of
understanding and
trust exists between
the two parties"
Brian Leslie,
General Dynamics
We appreciate that the IT products, services and solutions oftoday's world are often complicated and require in depth
investigation to find out if they're suitable for your company.Optimise IT is our annual Strategic IT Solutions Update and
Open Day designed to provide you with a focused opportunityto learn how leading edge technology and solutions can help
improve your business. You can join IT Managers and businessdecision makers to see live demonstrations, hear insightfulkeynote speeches, select from focused breakout sessions
and visit a wide range of exhibitors.
76199 Corporate Brochure:72039 Corporate Brochure 25/8/11 08:54 Page 7
www.eacs.com page five
“We knew that we had
tight deadlines for what
was a major
infrastructure project, so
to help us through the
learning curve, we
involved our long-term IT
partner EACS to help us
deliver the project. We
regularly shared
information on risks,
issues and assumptions
as the project went on.
By pulling together a
team from Essex, EACS
and Microsoft, we also
made use of bright ideas
and lateral thinking to
get even more benefit”
Sagar Roy, Assistant
Head of IT Operations,
Essex Police
“We knew that we had
tight deadlines for what
was a major
infrastructure project, so
to help us through the
learning curve, we
involved our long-term IT
partner EACS to help us
deliver the project. We
regularly shared
information on risks,
issues and assumptions
as the project went on.
By pulling together a
team from Essex, EACS
and Microsoft, we also
made use of bright ideas
and lateral thinking to
get even more benefit”
Sagar Roy, Assistant
Head of IT Operations,
Essex Police
Registered Charity No 1069284
Our Customer List Includes:
Large Enterprises
To request a copy of the EACS Customer Reference Pack,please do not hesitate to call on 0845 3379 146 or e-mail:[email protected]
Not for Profit & Public Sector
Thera Trust®
SMEs
76199 Corporate Brochure:72039 Corporate Brochure 25/8/11 08:54 Page 8
Contact Us
If you would like to discuss how EACS can help make technology
more effective in your business, or to understand more about any
particular product, solution or service, please do not hesitate to
contact our team of dedicated staff at:
EACS Limited
Head Office: 7 Ramsay Court, Hinchingbrooke Business Park, Huntingdon, Cambridgeshire PE29 6FYTel: 0845 3379 146 Fax: 0845 3379 147 Email: [email protected] Web: www.eacs.com
EACS is a registered Ltd company, number 2913587
Follow us on @EACSLTD
76199 Corporate Brochure:72039 Corporate Brochure 25/8/11 08:53 Page 1