EAP ICT Initiative

Overview for Quickstart Program

Michael Kubzansky, EAPVP

September 8th 2005

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Agenda

1. Objective of the Initiative

2. Context• ICT in EAP Countries• Past uses of ICT in Bank projects

3. EAP’s Approach

4. Near Term Priorities and Next Steps

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Objective

• In 2004, VP asked region to develop an approach that ensured we weren’t missing opportunities to use technology to have a greater development impact– Relatively ICT-savvy region (albeit with still poor regulatory

frameworks)– All countries have own ICT strategies and plans– How can we ensure that we are bringing the best applications of

technology to our clients?

• Result: extensive study on current deployment of ICT in EAP – Strategic options paper– Strategic choice to pursue sectoral approach

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Context: ICT in EAP Countries

• All EAP countries have explicitly made ICT development a national priority– All countries surveyed featured ICT in national development plans– Most countries (with exception of LDCs) had national ICT strategies– Regional organizations such as ASEAN and APEC include ICT

subcommittees– At UN Summit on Information Society II meeting, November 2005, all

countries will arrive with a national strategy in place

IDA COUNTRIES LOWER MIDDLE INCOME China UPPER MID INCOME

Lao PDR Cambodia Vietnam Indonesia Philip. China Thailand

Is ICT development a national priority?

Yes, in PRSP Yes, Prominent in

Rectangle Strategy

Included in CGPRS

Yes, in 2003 “White Paper” and Nusantara

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Med Term Dev Plan item #4:

Decentral. through

Transport, digital infrastructure

Extremely high priority since 1990s

Included in NESDB’s Ninth Plan

Do national ICT strategies exist?

No, rudimentary

No Strategy being developed

IT Master Plan

2001 National ICT Action

Plan

Yes, in ITECC Roadmap

Yes, some with Bank support

Several – IT2010,

IT Masterplan

Has an national ICT agency been established?

No Yes, Ministry of Information

Yes, Ministry of

Information & Culture

Yes, Ministry of CI

High-Level ICT Coord Team

IT & Electronic Commerce

Council (2000) Chaired by President.

Department of ICT being

considered.

State Council Info Office

Ministry of

Science &Tech

Ministry of

Info. Industry

Yes, Ministry of ICT

Independent telecom regulator ?

No No No No, In process

National Telecom Commission

No No, In process

Legal framework for ICT services?

Yes Yes Yes Electronic Info &

Transact.Law

Yes, E-commerce Act

Contract law allows for e- transactions

Digital signature + electronic

transaction Which goals explicitly supported by ICT in national strategy?

Growth Public admin reform

PSD

Infrastructure

E-Gov.

Decentral

Bank reform

Inpres No.3/2003 E-Government

FMIS

Trade

promotion

Customs

School IT

Decentral.

PSD (growth of ICT service

sector)

Infrastructure

Human Resource Dev

E-Government

Integrating western China (digital divide)

Competitivene

ss

Government Online Project

E-business

ICT industry

e-society / rural ICT

Budget PC

project

e-gov (e-prucure) GFMIS

e-education (SchoolNet)

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Past Uses of ICT in EAP Operations

Lending• Few current projects in which ICT is a

primary sector (Vietnam ICT Development, Indonesia GDLN, and Samoa Telecom and Postal Reform)…

• But several where ICT is a component– Governance: Indonesia Treasury

Systems, Cambodia Public Financial Management, Vietnam Public Financial Management Reform, Philippines Judicial and Legal Reform, etc.

– Competitiveness: Vietnam Customs Modernization, Cambodia Trade Facilitation, etc.

– Skills/Education/Technology: Indonesia Farmer Empowerment through Ag Tech and Information, Vietnam Higher Education, etc.

– Infrastructure: Cambodia Roads, China Roads, China Pearl River Delta Urban Environment, etc.

Analytic Work• EAP is one of the most active regions on

ICT in AAA• AAA work covers broad range, e.g.,

Cambodia Telecom Regulation, Philippines Rural ICT strategy, and Indonesia Social Security Management Improvement

0

10

20

30

40

50

60

70

80

90

EAP AFR ECA LAC MNA SAR

Data on ESW only compiled from SAP

ICT Secondary Sector

ICT Primary Sector

In EAP, ICT in project lending has been distributed broadly, but a few clusters within sectors emerge. AAA has been very active.

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Example: Cambodia Transport GIS

• Experimental application of GIS to transport project (funded by EAP’s innovation fund) to map bridges, roads, and traffic in Cambodia, explore uses of GIS in operations

• Similar to existing GIS applications already in use in Cambodia, China for road maintenance

http://infvp.worldbank.org/wms/index5.htm

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ICT in EAP Projects: Issues to Address

Sporadic use – why not more? What obstacles?

• External:– High failure rates (and

consequent skepticism)– Capacity issues at different

layers of government– Access - in some countries

• Internal:– TTL capacity, awareness,

specialist skills– Internal knowledge function

widely dispersed– Lack of evaluation– Complex procurement– Focus on technology at expense

of people and process issues

• Centralized “e-gov” approach vs. sectoral approach?

• How to structure?

• Where to find expertise?

• What adjacent issues?

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EAP’s Approach

• Build on Bank’s sectoral strengths, organization, and client relationships by integrating most high-impact uses of ICT at the sectoral level, rather than top-down approaches.

• Empower three groups:– EAP Sectoral TTLs with knowledge, organization and resources to pursue

innovative uses of ICT in any EAP project where appropriate (and to know where not to use it)

– EAP management to recognize and allocate resources to those uses of ICT that have impact

– EAP country teams to recognize relevant trends and intermediate demand signals

• Approach does not identify specific opportunities, but focuses on relevant capabilities.– EAP does not focus on e-development per se. Where national e-

development opportunities emerge, EAP will be in position to deliver.– Continue infrastructure build-out where appropriate with GICT– Focus on building capacity and getting better organized to deliver more

consistent, rapid ICT-enabled reform

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How We Have Organized

EASPREASPR

EASRDEASRDEASSDEASSD

EASHDEASHD

EASINEASIN

COSUCOSU(procurement)(procurement)

EAP ICT EAP ICT Core GroupCore Group

• identify needs• identify common opportunities

• set training programs• build capacity

Focal Point(EAPVP)

• training, coordination

Other relevant Bank Group UnitsOther relevant Bank Group Units(ISG, GICT, thematic groups, network anchors, etc.)(ISG, GICT, thematic groups, network anchors, etc.)

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3

3

2

4

1

Other Other EAP UnitsEAP Units

1

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The EAP Program

TTL TTL Training/Cap. Training/Cap.

BuildingBuilding

NetworkNetworkSupportSupport

RapidRapidDeliveryDelivery

ToolsTools

ProductProductDevelopmentDevelopment

ResultsResultsMgmtMgmt

Near Term Longer Term

• Decentralized leadership team

• Familiarize with internal processes

• Familiarize with technologies and sectoral apps

• Familiarize with key regulatory issues

• Familiarize with adjacent process and people issues

•Familiarize with internal sectoral and anchor “champions”

• Find opportunities by sector

• Knowledge and best practice function

- by sector

- By technology/ application

• Build surrounding base of resources to borrow/use capacity as needed

- internal (ISG, GICT, network anchors, TGs)

- external (e.g., SIs, vendors, etc.)

• Procurement tools

- BP outsourcing models?

- Turnkey contracts (e.g., Vietnam)

- Work with SIs

• EAP Innovation Fund

• Diagnostic Toolkits (e.g., Treasury model)

- select promising sectors and sub-sectors

• Cross-cutting areas for focus (e.g., GIS?)

• Ability to evaluate by sector is critical

- consistency with existing log frames

• Need to demonstrate efficacy of a given approach to clients, internally

- what are the ICT-specific issues to address?

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The EAP Program: Near Term

• Not sufficient to have sector staff who depend entirely on ICT specialists and consultants, or ICT specialists doing sector projects.

• Need a hybrid: sectoral TTLs with capacity to recognize and design ICT solutions to sector problems:

– Understand client strategic goals within sector– Help clients capture and understand information relevant

to goals– Help clients understand training, process, and

organizational changes needed– Help design ICT projects to implement technologies to

enable reform

• But few TTLs in core group have direct experience of ICT in projects (about 5 - 6 out of 17)

– Replicate learning process of successful TTLs with ICT interest and experience

– Understand internal processes and resources to use ICT in work, project preparation, client solutions

– Enable them to scan the sector for opportunities, build pipelines

Training and building sectoral TTL capacity is key to the entire program

TTL process issues and

case studies

Basic ICTconcepts/ cross-

cutting technologies

Custom casestudies or

study tours

TTL Training/ TTL Training/ Cap. BuildingCap. Building

Phase IPhase I

We arehere

We arehere

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The EAP Program: Near Term (2)

Network support will be essential to getting the knowledge of which applications are promising (and which fail) to the TTLs. The multi-sectoral nature of the group will make this harder to do.

• A scaled-up EAP role in ICT requires four types of support:

– Cross-support for ICT components of sector-driven projects, and especially access to sectoral “champions” across regions/networks

– Role in ongoing capacity building, including access to non-Bank specialists

– Product development (sectoral diagnostic design, solution design)

– Technical quality control through understanding of international lessons from Bank and non-Bank financed projects and AAA

– ….. but who is best placed to pull all these lessons, case studies, experts together by sector? Networks? TGs? GICT? ISG?

• Need organized knowledge support to make the effort work for EAP and SAR

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Next Steps

…with SAR:

• Ramp up sectoral TTL capacity building and training

• Identify sectoral and technological knowledge resources around WBG, catalog, distribute

• Find areas of cross-sectoral interest and applications

• Look for opportunities, starting in FY07 pipeline