Upload
others
View
1
Download
0
Embed Size (px)
Citation preview
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 1 of 37
East Fork Fire and Paramedic Districts
2015 Business Plan
2015 Divisional Business Plans
East Fork Fire and Paramedic Districts 1694 County Road
Minden, Nevada 89423 775‐782‐9040 ~ 775‐782‐9043 (FAX)
www.eastforkfire.org
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 2 of 37
Executive Summary
A Business Plan is crucial for conducting a business successfully. Sound business plans can help an organization keep on track toward its goals and objectives and provide a reference for benchmarking, reviewing results and making adjustments in its business. Business planning of this nature has long been reserved for private enterprise and was directed more towards ways to increase profits. While government services, such as ours, are not necessarily established to “make a profit,” we do exist to serve our constituents in an efficient, cost effective manner, which in turn provides value to the “investment” of public funds that are derived from our constituents.
A Business Plan is not a Strategic Plan; however, it can direct and influence strategic planning. If a strategic plan exists, as in our case, it can serve as the vehicle to carry out the various strategic elements of the plan.
With the preceding in mind, the East Fork Fire and Paramedic Districts have developed individual business plans for each of its eight divisions, or major areas of responsibility. The business plan approach is designed to replace the “management by objective” lists that we previously produced at the start of each calendar year. The business plan concept will better guide the future development of organizational needs, provide specific direction to personnel, define our annual and future objectives, and serve in support of the current Strategic Plan and future Strategic Plan update.
While the business plan approach does include elements that mimic management by objective, it also affords an opportunity to encourage more organizational participation. Those assigned to specific “business areas” are encouraged to engage other staff members in the planning and implementation process. So, if you find an objective you are interested in assisting with, please contact the “assigned to” individual. This is your opportunity to be a part of our future and make it more promising.
The eight business areas include:
1. Administration 2. Finance 3. Administrative Support 4. Operations 5. Fire Prevention 6. Fire Prevention/Support Services 7. Training and Safety 8. Emergency Management
Inherent with the Districts’ organizational composition, seven of the eight areas have dedicated personnel assigned to oversee that particular function. The eighth area, Emergency Management, is a shared responsibility by all six individuals assigned to their specific areas.
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 3 of 37
The format of this business plan defines specific goals and objectives that we hope to achieve in 2015. Each objective is assigned to a specific member to take the lead. The idea is to spread the workload and encourage organizational participation through outreach by those assigned to the objective.
While the District Fire Chief is ultimately responsible for all eight major areas of operation, the concept of single-point-authority provides sufficient latitude for each individual to manage the details and inter-workings of their specific areas of responsibility. Therefore, the development, implementation, and success of this business plan are vested with those specific individuals.
This plan will assist the organization, comprised of a five-person Board of Directors, a District Chief, three Deputy Chiefs, three Battalion Chiefs, fifteen Captains, thirty-nine Firefighters (twenty-nine are either current paramedics or are attending paramedic school), one Fire Investigator/Captain, one Fire Inspector, and administrative /support staff, fortified by eight volunteer fire departments, to serve the fire and life safety needs of our community, no matter the incident. We are always responsible to each other and accountable to the public.
Tod F. Carlini, District Fire Chief/Emergency Manager
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 4 of 37
Administration - 2015 Business Plan
Tod F. Carlini, District Fire Chief
The Administrative Division is responsible for the overall management of the Districts. This section of the Business Plan for 2015 defines the key administrative objectives and provides direction for administrative personnel, the Volunteer Fire Chiefs’ Advisory Board, and in some cases, the East Fork Professional Firefighters Association. Many of these goals originated from various meetings with staff and volunteers in an effort to make us a better organization using a “top to bottom – bottom to top approach”. Additionally, the majority of the administrative goals established for 2015 are tied directly to the Districts’ current Strategic Plan, adopted by the Board in 2006. The administrative functions of the Districts have grown more complex over the years and certainly are related to the growth of the organization. The Executive Management of the Districts is vested with six key positions, including the District Chief, three Deputy Fire Chiefs, the Executive Office Manager, and the Administrative Analyst. Advisory groups to management include the Volunteer Fire Chiefs’ Advisory Board and the Executive Board of the East Fork Professional Firefighters Association. Policy direction is provided by the East Fork Fire and Paramedic Districts’ Board of Directors.
Goal # 1: FY 15/16 Budget Development – Strategic Objective 2006–Financial (Goals 1 and 2) Objectives New/Existing Assigned to Status
Evaluate Revenues and Build Base Budget for FY 15/16
Existing Carlini / Nelson Complete
Solicit budget needs from the organization Existing All Divisions Complete Conduct scheduled Organizational Budget Updates
New Carlini / Nelson Ongoing
Review Revenue Projections Existing Carlini / Nelson / Department of Taxation
Prepare Tentative Budget Existing Carlini / Nelson Volunteer Fire Chiefs’ Advisory Board (VFCAB) Review
Existing VFCAB / Babcock
Preliminary Budget Presentations Existing Carlini / Board Public Hearing – Final Budget Existing Carlini / Board /
Public
Final Budget Adoption Existing Carlini / Board Goal # 2: Strategic Plan Update – Strategic Objective 2006
Objectives New/Existing Assigned to Status Assemble planning team New Carlini Complete Define plan and time schedule for update process
New Carlini Complete
Assign Strategic Category Committees New Carlini Complete Committee Work New Committees Prepare draft revisions New Carlini / Committees Finalize Plan and Present to Board New Carlini / Board Board adoption New Board
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 5 of 37
Goal # 3: Grants – Strategic Objective- 2006 Finance – (Goal 1) Objectives New/Existing Assigned to Status
Review all available grant possibilities Existing Carlini Ongoing Apply for 2015 Assistance to Firefighters Grant for Cardiac Monitors
New Carlini Complete
Apply for 2015 Rural Communities Fire Protection Grant
New Carlini
Apply for 2015 State Emergency Response Commission Grant
Existing Fogerson
Apply for 2015 United We Stand Grant Existing Fogerson Apply for 2015 Local Emergency Planning Committee Grant
Existing Carlini
Apply for 2015 Homeland Security Grant – Citizen’s Emergency Response Team
New Carlini / Soule
Apply for 2015 Emergency Management Performance Grant
Existing Carlini / Owen
Goal # 4: Dissolution of Paramedic District–Strategic Objective 2006–Governance–(Goal 1) Objectives New/Existing Assigned to Status
Board Adoption of Resolutions and Ordinances necessary
New Carlini / Ritchie Complete
Notify Department Of Taxation of Board Approvals
New Carlini Complete
Meet with Finance Department and County Clerk regarding implications
New Carlini Complete
Transfer any Paramedic District specific assets to the Fire Protection District
New Carlini
Transfer vehicle titles to the Fire Protection District
New Eisele
Amend all relative documents and agreements to reflect dissolution and transfer of responsibilities to the Fire District
New Carlini / Fogerson
Transfer Financial Assets with the FY 15/16 Budget
New Carlini / Nelson
Change all official organizational identification where possible through attrition of inventories
New Carlini / Eisele / et al
Dissolution official – July 1, 2015 New Carlini / Board Goal # 5: Employee Health Insurance– Strategic Objective 2006–Personnel–(Goal 3)
Objectives New/Existing Assigned to Status Continue to monitor health care costs Existing Carlini / Owen /
Association Ongoing
Develop independent voluntary health insurance options for employees
New Carlini / Owen / Association / Human Resources
Work to achieve consistent health care benefits within the entire organization
New Carlini / Board
Publish quarterly health Insurance tips and advice for employees
New Benefit Committee
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 6 of 37
Goal # 6: Contract Negotiations Articles 6 and 7– Strategic Objective 2006–Personnel–(Goal 3) Objectives New/Existing Assigned to Status
Review current contract Articles 6 and 7 New Management / Association
Establish negotiation teams New Management / Association
Negotiations proceedings New Management / Association
Contract Ratification by Labor New Association Contract Approved by Board New Board Goal # 7: Legislation – Participate As Necessary In 2014 Legislature
Objectives New/Existing Assigned to Status Review all current relevant legislation New All Review all relevant proposed legislation New All Identify position(s) with all proposed relevant legislation
New All
Participate in process as necessary New All Goal # 8: Attempt to Maintain ISO PC 3/8B
Objectives New/Existing Assigned to Status Contact Insurance Services Office to establish date(s) for survey
New Carlini Complete
Collect necessary data for survey, contact water system purveyors, and 911 Communications
New Executive Staff
Participate in field evaluation and complete survey
New All
Receive and announce results New Carlini Formal presentation to the Board and public New Carlini / Board Goal #9: Assume Entire Responsibility For Human Resource Services
Objectives New/Existing Assigned to Status Identify HR Needs and Capabilities New Carlini CompleteMeet with POOL/PACT regarding their services
New Carlini / Owen Complete
Discuss impacts on Cost Allocation Plan with County
New Carlini / Nelson
Solicit Board Approval to proceed if feasible New Carlini Provide necessary training to Administrative Staff
New POOL / PACT
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 7 of 37
Finance Section – 2015 Business Plan
Ellen Nelson, Administrative Analyst
The Budget and Finance Section of the East Fork Fire and Paramedic Districts is responsible for the management and accounting of the funds for both the Fire and Paramedic Districts. The responsibilities are vested with the District Fire Chief and the Administrative Analyst. Budget development, accounts payable processing, accounts receivable processing, EMS billing, grant financial management, fire billing, cost sharing agreements, payroll, and financial analysis, are all responsibilities under the Budget and Finance Section. Under an inter-local agreement with Douglas County, the Budget and Financial Section is supported by the Douglas County Finance Department and contributes funds under a cost recovery plan to Douglas County for additional financial services.
Goal # 1: FY 14/15 Budget Development – Strategic Objective 2006–Financial–(Goals 1 and 2) Objectives New/Existing Assigned to Status
Develop an approved Final Budget for FY 15/16
Existing Carlini / Nelson
Comply with County budget timeline Existing Carlini / Nelson Solicit budget needs from the organization Existing All Divisions Conduct scheduled Organizational Budget Updates
Existing Carlini / Nelson
Review Revenue Projections Existing Carlini / Nelson / Lewis Prepare Tentative Budget Existing Carlini / Nelson Volunteer Fire Chiefs’ Advisory Board (VFCAB) Review
Existing VFCAB / Babcock
Preliminary Budget Presentations Existing Carlini / Board Public Hearing – Final Budget Existing Carlini / Board / Public Final Budget Adoption Existing Carlini / Board Goal # 2: Grant Financial Management Practices
Objectives New/Existing Assigned to Status Perform quarterly audit of grant reimbursement requests
Existing Nelson Ongoing
Enhance grant tracking system Existing Nelson / Owen Ensure all grants meet federal audit requirements
Existing Nelson / Owen Ongoing
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 8 of 37
Goal # 3: Donations Objectives New/Existing Assigned to Status
Review all donations received by the Districts Existing Nelson Ongoing Develop internal procedure regarding donations
Existing Nelson / Owen
Account for all donations received and the allocation of funds
Existing Nelson / Owen Ongoing
Ensure donations are recognized by the Board
Existing Nelson / Owen Ongoing
Goal # 4: Contract Negotiation Fiscal Impact Analysis, Article 6 & 7 Objectives New/Existing Assigned to Status
Provide financial analysis of Association proposals
Existing Nelson
Provide financial analysis of Management proposals
Existing Nelson
Ensure sustainability of all contract proposals Existing Nelson Apply adopted contract financial conditions to budget(s) development
Existing Nelson
Conduct budget performance review and monitor fiscal impact of negotiated contract
Existing Nelson
Goal # 5: Fire Billings and Payments Objectives New/Existing Assigned to Status
Obtain 2015 Annual Operating Plans and rate schedules for billing purposes
Existing Nelson
Update billing invoice format to include new rates
Existing Nelson
Prepare invoices as needed Existing Nelson Ongoing Monitor and reconcile Emergency Fund Existing Nelson Ongoing Goal # 6: Provide Budget Performance Analysis
Objectives New/Existing Assigned to Status Monitor current year revenues and expenditures
Existing Nelson Ongoing
Analyze and project revenues and expenditures
Existing Nelson Ongoing
Prepare budget augmentation and transfer requests
Existing Nelson Ongoing
Provide detailed budget status reports to staff Existing Nelson Ongoing Review funds for proper application and accounting principles in accordance with NRS and GAAP
Existing Nelson Ongoing
Goal # 7: EMS Billing Oversight Objectives New/Existing Assigned to Status
Audit and reconcile ambulance billing receivables
Existing Nelson Ongoing
Perform ambulance transport audits Existing Nelson Ongoing Audit and reconcile membership program (Sierra Saver)
Existing Nelson Ongoing
Develop online payment process Existing Nelson / Owen Develop standardized cash handling procedures for all cash receipts
Existing Nelson / Owen In Review
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 9 of 37
Goal # 8: Dissolution of the Paramedic District Objectives New/Existing Assigned to Status
Oversee the closure of the Paramedic District Fund
New Nelson / Carlini
Request new tax ID number, DUNS number, and file any necessary paperwork with the State of Nevada
New Nelson / Carlini / Owen
Ensure tax bills and other matters related correctly identify the dissolution.
New Nelson / Carlini / Clerk
Goal # 9: Position Succession for Administrative Analyst Objectives New/Existing Assigned to Status
Review job descriptions to determine appropriate position which will relieve some or the current responsibilities now provided by the County Finance Department
New Nelson / Carlini
Determine position within the adopted pay plan
New Nelson / Carlini
Advertising and hiring process New Nelson / Carlini Evaluate other contract type services as used by several other fire districts within the region as to levels of service, audit, audit compliance, and cost for such services.
New Nelson / Carlini
Orientation and mentoring process New Nelson / Carlini Explore contract assistance agreement with current incumbent past the projected retirement date of current incumbent
New Carlini / PERS / DA
Goal # 10: Evaluation of Current Cost Allocation Plan and Financial Sustainability Objectives New/Existing Assigned to Status
Working with Douglas County, evaluate the current Cost Allocation Plan and review costs of services
New Nelson / Carlini
Consider alternatives for cost allocation plan services
New Nelson / Carlini
Evaluate other contract type services as used by several other fire districts within the region as to levels of service.
New Nelson / Carlini
If feasible, develop Board Proposal or prepare a new contract for services with Douglas County.
New Nelson / Carlini
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 10 of 37
Administrative Support - 2014 Business Plan
Lisa Owen, Executive Office Manager
The Administrative Support Section of the East Fork Fire and Paramedic Districts consists of an Office Specialist, Senior Office Specialist, Senior Administrative Specialist, Medical Billing Specialist and Senior Medical Billing Specialist. The Administrative Support Section is responsible for the overall clerical support of the Executive Staff, Fire and Paramedic Districts, Douglas County Emergency Management, Ambulance Billing and Accounts Payable.
The administrative employees of the Districts have adapted to the changing duties, responsibilities, and workloads. The day-to-day tasks vary and require the ability to quickly adapt to changes in priorities and deadlines, which at times can be high stress.
To ensure the administrative support needs of the District and Douglas County Emergency Management continue to be met, the Executive Office Manager has developed a Business Plan for 2015 to not only guide and anticipate future needs, but to also ensure stability and the highest level of quality and accuracy by assigning duties that match the individual competencies.
ADMINISTRATIVE SUPPORT GOALS (GOALS TIE INTO STRATEGIC PLAN GOALS: PERSONNEL/STAFFING # 3, FINANCIAL MANAGEMENT # 1, 2, 3)
Goal # 1: Research privatization of ambulance billing Objectives New/Existing Assigned to Status
Identify ambulance billing duties New Owen Research private billing agencies New Owen Prepare fact finding questionnaire and submit to billing identified billing agencies.
New Owen
Update duty responsibility list and meet with staff to review new duties
New Owen
Review questionnaire responses and perform cost-analysis to determine if proceeding with an RFP is warranted
New Owen
Prepare RFP (dependent on cost-analysis results)
New Owen / Carlini / District Attorney
Identify internal liaison to work with billing agency (dependent on cost-analysis results)
New Owen
Work with billing agency on transition of data (dependent on cost-analysis results)
New Owen / Modispacher
Monitor billing agency performance (dependent on cost-analysis results)
New Owen
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 11 of 37
Goal # 2: Evaluate job duties and Areas of Responsibility of administrative staff for improved efficiencies, training, and cross-training
Objectives New/Existing Assigned to Status Identify all tasks for each position. Evaluate responsibilities and reassign duties as needed for maximum efficiency and administrative support.
Existing Nelson
Determine if additional training and/or cross-training is needed.
New Owen
Develop cross-training schedule New Owen Update duty responsibility list and meet with staff to review new duties
New Owen
Evaluate whether additional duty adjustments are needed.
New Owen
Goal # 3: Reevaluate grant management processes for maximum efficiency and to ensure audit requirements are being met.
Objectives New/Existing Assigned to Status Identify all grants New Owen / Braga Identify all tasks associated with the management of each grant
New Owen / Braga
Identify federal, state, and local requirements for each grant
New Owen / Braga
Create asset tags for all grant-purchased equipment
New Owen / Braga / Eisele
Update master list of equipment purchased from grants
New Owen / Braga
Implement annual inventory schedule New Owen / Braga / Hays Develop master database to track all grant data
New Owen / Braga
Work with State on development of software New Owen Goal # 4: Identify and implement a records management system.
Objectives New/Existing Assigned to Status Meet with admin staff to identify a records management standard, requirements, etc.
New Owen
Identify records to capture (hard copies, incident reports, flow data, etc.)
New Owen / Braga / Surane/ Modispacher
Develop internal records management database/research available software
New Owen / Braga
Assign data entry task New Owen Review for accuracy New Owen Goal # 5: Develop policies/procedures
Objectives New/Existing Assigned to Status Develop Light Duty Policy New Owen / Fogerson Develop Cash Handling Policy New Owen / Nelson
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 12 of 37
EMS BILLING GOALS (GOALS TIE INTO STRATEGIC PLAN GOALS: EMS #1, 5, 6 AND FINANCIAL MANAGEMENT # 1)
Goal # 1: Implement ICD-10 Codes (contingent on Administrative Support Goal #1) Objectives New/Existing Assigned to Status
Research and identify ICD-10 impacts by participating in workshops, reviewing material, and working with counterparts
New Owen
Determine which ICD-10 codes need to be mapped to the existing system
New Owen / Fogerson
Work with Zoll to implement and enter codes New Owen / Modispacher Train billing staff/line staff on use of new codes
New Owen / Modispacher / Fogerson
Goal # 2: Implement billing portion of ePCR (contingent on Administrative Support Goal #1) Objectives New/Existing Assigned to Status
Participate in committee meetings Existing Soule / Owen Complete Attend onsite Zoll training Existing Soule / Owen Complete Work with Deputy Chief Soule on implementing necessary data
Existing Soule / Owen Ongoing
Attend onsite Zoll train-the-trainer New Soule / Owen / Modispacher
Beta test Electronic Patient Care Reporting (ePCR)
New Soule / Owen / Modispacher / Galvan
Identify and resolve system issues New Soule / Owen / Modispacher / Galvan
Goal # 3: Continue to review and improve efficiencies in Billing Department (contingent on Administrative Support Goal #1)
Objectives New/Existing Assigned to Status Run “schedule” reports for benchmarking New Owen Identify new claim turn-around time (time of entry to billed)
New Owen
Benchmark payment turn-around time (time of bill to receipt of payment)
New Owen
Benchmark payment from uninsured vs. insured to evaluate whether alternate collection methods should be utilized
New Owen
Audit trips to ensure proper charges are being assigned, Health Insurance Portability and Accountability Act (HIPAA) rules followed, etc
New Owen / Nelson
Participate in Webinars New Owen / Modispacher / Galvan
Goal # 6: Streamline Payroll Objectives New/Existing Assigned to Status
Develop automated spreadsheet via Telestaff to eliminate manual process (green bar)
New Owen
Assign task of data entry of accrued time and pay rates
New Owen
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 13 of 37
Operations Division - 2015 Business Plan
David W. Fogerson, Deputy Fire Chief/Operations
Our 2015 Business Plan guides the future development of operational needs and provides direction for personnel. Many of these ideas originated from our staff and volunteers in an effort to make us a better organization. We are an extremely busy fire and EMS agency with the priority being emergency response, something we do 5,900 times a year. This business plan will allow us to manage our time by spreading the workload among everyone.
Each project area is supported by goals with one or more objectives. Each objective is assigned to a member to take charge. The idea is to spread out the workload among many and then these leaders reach out and involve others. If you find an objective you are interested in assisting with, please contact the “assigned to” individual. This is your opportunity to be a part of our future and make it better. For those desiring promotion to captain or battalion chief, don’t forget about the personal accountability report you have to submit with your application. This list is a wonderful way for you to become more involved.
The goals and objectives include new tasks, that is, items new to occur in 2015, along with existing items. Existing items are carry-over from previous years or annual recurring tasks that take time to complete and must be noted for time management.
This plan will adjust through the year and be greatly affected by the update of our strategic plan. While other agencies do fire or EMS or fire and EMS, East Fork understands fire is EMS. We have incorporated these two disciplines well and need to further the development of other disciplines to our model including integrated healthcare, engineers, technical rescue and hazardous materials.
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 14 of 37
EMS GOALS
Goal # 1: Develop a Quality Assurance and Improvement Plan that includes Objectives New/Existing Assigned to Status
Develop a worksheet for captains to follow when reviewing charts for completeness and accuracy.
Cote
Develop a standardized documentation process.
Cote, Fletcher
Provide training on the approved system. Training QA blue sheeted charts and 10 charts from a different chief complaint each quarter.
QA Workgroup
Measure cardiac arrest outcomes using the Ustein Model.
Measure STEMI times and patient outcomes Conduct longitudinal study from 9-1-1 to facility discharge on various chief complaints to determine system improvements
The review of 100% of AMA patients Captains Goal # 2: Continue to improve controlled substance security.
Objectives New/Existing Assigned to Status Conduct random controlled substance audits quarterly.
Lekumberry, Fraser, Haskins
Manage the Knox Box program. Bourne Goal # 3: Maintain our EMS Permit.
Objectives New/Existing Assigned to Status Provide six month update of our volunteer EMS provider lists.
Fogerson
Maintain permit renewal process. Fogerson Maintain medical director contract. Fogerson Maintain sufficient EMS supplies. Neilson Goal # 4: Continue to be a partner in our EMS System.
Objectives New/Existing Assigned to Status Continue to participate in the Douglas County Health Care Coalition
Fogerson
Pursue a contract with Smith Valley for ALS service
Fogerson
Review EMS super-utilizers using CMS’s definition
Fogerson / Owen
Hold MDT meetings on super-utilizers to ease system burden and decrease recidivism while improving health
Fogerson / Healthcare Coalition
Advocate for a state trauma system instead of a trauma center
Maintain our community AED program Dwinell Determine if we can send bio waste to CCHHS
Fraser / Eisele
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 15 of 37
Goal # 5: Continuous EMS System Improvement. Objectives New/Existing Assigned to Status
Conduct a SWOT analysis on EMS operations
EMS Workgroup, Goss, Fogerson
Create goals from SWOT outcomes for the EMS workgroup; Include separation of the QA/QI process from the EMS workgroup
EMS Workgroup, Goss, Fogerson
Conduct two week, retrospective review of multiple same patient contacts to identify social service referrals.
Fogerson
Develop an Multi-Casualty Incident plan Fraser Develop a process for personnel to conduct follow up phone calls on patients
IHC Workgroup
Evaluate the impact of recent NAC450B changes to our system
Goss
Evaluate station EMS supplies to reduce overall inventory while providing sufficient quantities to maintain efficiency and securing the District’s EMS supply
Neilson / Cote / Martin
Secure a written reciprocal agreement with Quad County Fire agencies for Sierra Saver program
Fogerson
Develop an exclusive use ordinance with Tahoe Douglas Fire for EMS in Douglas County
Fogerson / Carlini
Update MOU with CVMC for IFT billing, mutual cooperation, right patient to the right destination (patient advocacy), base station
Create MOU with CTRMC for IFT billing, mutual cooperation, right patient to the right destination (patient advocacy), base station
Goal # 6: Implement Integrated Healthcare (IHC) Program. Objectives New/Existing Assigned to Status
Continue Workgroup meetings to solicit advice and changes to proposals.
Cates, Jackson, Brawley, Hackler, Fogerson
Audit AMA and home health care instructions.
IHC Workgroup
Develop a patient refusal form IHC Workgroup Develop a treat and release at scene protocol
IHC Workgroup
Develop a treat and refer protocol IHC Workgroup Develop a home inspection process IHC Workgroup Evaluate the ability to partner with our community to provide for non-medically necessity behavioral health transfers
IHC Workgroup
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 16 of 37
Goal # 7: Transition to New EMS Provider Levels Objectives New/Existing Assigned to Status
Update protocols as needed with changes in medicine, recommendations, procedures and medications to match new provider levels.
EMS Workgroup
Determine date to transition Fogerson Goal # 8: Pursue new cardiac monitors
Objectives New/Existing Assigned to Status Find funding Fogerson Evaluate monitors on the market EMS Workgroup Select a monitor EMS Workgroup Purchase the monitors Neilson/Hays Train and adjust protocols on new monitors Training/EMS
Workgroup
Conduct QA/QI of patients on new monitors QA/QI Workgroup Develop a plan to sell the old monitors Fogerson/Neilson
STRUCTURE GOALS
Goal # 1: Complete development of standard evolutions that work with the updated Command procedure with a Passport accountability focus and follow OSHA 2-In, 2-Out guidelines.
Objectives New/Existing Assigned to Status Develop a two-person engine heavy streams evolution.
Haskins
Develop a two-person engine blitz attack evolution.
Haskins
Review and refine mayday procedure Kesteloot Review Tahoe Douglas and Carson City high rise plans
Azevedo
COMMAND GOALS
Goal # 1: Introduce new command procedures. Objectives New/Existing Assigned to Status
Develop a wildland fire incident command procedure that mirrors the structure procedure but meets NWCG and Cooperator requirements.
Fraser
Develop a miscellaneous incident command procedure that mirrors the structure procedure but provides direction for all incidents other than structure or wildland.
Haskins
Develop an active shooter procedure in conjunction with DCSO and TDFPD
Goss
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 17 of 37
TECHNICAL RESCUE GOALS
Goal # 1: Foster improved relationships with DCSAR. Objectives New/Existing Assigned to Status
Develop an MOU outlining working relations, expectations and limitations for technical rescue including static water, swift water, ice, trench, confined space, collapse, wilderness and rope rescues.
Fogerson
Goal # 2: Refine auto extrication equipment Objectives New/Existing Assigned to Status
Reallocate existing auto extrication to locations of need
Anderson / Hackler
Prepare a plan for future grant replacement of auto extrication equipment needs – apply for grant funding
Anderson / Hackler
Goal # 3: Improve our swift water rescue operations level capabilities. Objectives New/Existing Assigned to Status
Develop a swift water rescue response procedure outlining responsibilities of companies by ICS position (i.e. point last seen, downstream safety, etc).
Ghysels / Kesteloot
HAZ MAT
Goal # 1: Maintain and improve equipment. Objectives New/Existing Assigned to Status
Maintain our air monitoring equipment. Haskins Develop and provide the annual haz mat refresher as requested by the Training Division
All technicians
Participate in LEPC for funding opportunities Pace/Fogerson Goal # 2: Maintain and improve our involvement in the Quad County Haz Mat Team.
Objectives New/Existing Assigned to Status Determine Quad County Training needs Haskins Host our Quad County Haz Mat Drill Brawley Develop necessary procedures to standardize the haz mat process
Haskins
Develop a process for those that have previous haz mat technician training to join the Team
Haskins
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 18 of 37
SYSTEM GOALS
Goal # 1: Continuously monitor system for areas of process improvement. Objectives New/Existing Assigned to Status
Monitor run cards to ensure sufficient personnel and resources are dispatched, in accordance with the Standard of Cover. Make changes to system as needed.
Fogerson / Lekumberry / Fraser / Haskins
Alter responses by time of day to selected occupancies based upon type of call (i.e. activated alarm at Douglas High School while school is in session and when it is not in session).
Haskins
Update run cards when new ProQA EFD comes out
Ops / BC
Update run cards when new ProQA EMS comes out
Ops / BC
Actively participate in the Dispatch Review Committee
Azevedo
Actively participate in the Dispatch Steering Group (fire)
Fogerson
Develop a special events procedure Plumer / Fogerson Develop an apparatus check procedure Fraser / BC’s Goal # 2: Evaluate the pre-plan program.
Objectives New/Existing Assigned to Status Determine our completion status. Norvell Manage their shifts progress towards completion
BC’s
Goal # 3: Determine operational changes to Standard of Cover Objectives New/Existing Assigned to Status
Evaluate ability to consolidate radio tones of volunteer stations
Ops / BC / VFCAB / Dispatch
Evaluate the effectiveness of priority based dispatching with volunteer resources
Ops / BC / VFCAB / Dispatch
Goal # 4: Update Annual Operating Plans, including administrative personnel into the rate schedule and cooperation on use of response plans when developed.
Objectives New/Existing Assigned to Status Update 2015 Rate Schedule to the Board Fogerson Update 2015 OES Rate Schedule Fogerson Complete BLM AOP Fogerson Complete USFS-HTF AOP Fogerson / Carlini Complete USFS-TMU AOP Fogerson / Carlini Complete NDF AOP. Fogerson / Carlini Complete Eastern Alpine AOP. Fogerson Evaluate the possibility of a Chief-to-Chief agreement for Carson City and East Fork shared services.
Fogerson / Carlini
Create new Alpine County EMS agreement for service
Fogerson / Owen
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 19 of 37
Goal # 5: Update financial impact of CFPA/AOP’s for Accounting Specialist. Objectives New/Existing Assigned to Status
BLM Fogerson / E. Nelson USFS-HTF Fogerson / E. Nelson USFS-TMU Fogerson / E. Nelson Eastern Alpine Fogerson / E. Nelson Antelope Valley Fire Fogerson / E. Nelson Nevada Fire Chiefs Agreement Fogerson / E. Nelson Tahoe Douglas Fire District Fogerson / E. Nelson NDF Fogerson / E. Nelson Lake Tahoe Regional Fire Chiefs Fogerson / E. Nelson
PERSONNEL
Goal # 1: Prepare for Engineer position effective February 1, 2016. Objectives New/Existing Assigned to Status
Establish workgroup to discuss how to approach and consider the following new items:
1. Develop a position evaluation for PMP 2. Procedures of daily checks, etc. 3. TeleStaff rules: how to fill, # per shift,
trades, force list, etc 4. PM coverage on engines: engineer or
captain? If both are, who do we designate as the PM so the other one can do their assigned job?
5. How do we accomplish emergency recall when no engineer is available to return and no actors are available?
6. Can existing captains work down? 7. Can existing firefighters who did the
job today be able to act without testing?
8. Budget impact: increase to those eligible for PM incentive
9. Assessment center: true outside folks, written test, driving test, pumping test, squad/truck skills if squad is an engineer
10. District Chief’s expectations of the position
11. Operation’s expectations of the position (BC’s and Ops Chief)
12. If we drop to 1 on the engine because the rescue needs an extra set of hands – who goes engineer or captain? Is the apparatus out of
Management / Labor Group
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 20 of 37
service? 13. Station 4 and 12: since the contract
calls for an engineer on water tenders, do we need two engineers at 4 and 12 to bring the WT on fire calls?
14. Squad 1: if this is an engineer position also, do we test for squad/truck skills in engineer test?
15. If we send a volunteer brush off with a career captain, does it now need a career engineer?
16. Need final job description from Peter approved by the Board as it outlines the minimum qualifications.
17. How do we build skill sets of the FF and FF/PM that did not get promoted and will remain in their positions for some time before more rank openings occur
18. Create a new minimum personnel list and have it approved by the Commissioners
19. How do we qualify the actors 20. What if all the engineers are PM’s and
we do not have sufficient FF/PM to staff the four rescues
21. Shift assignments to make sure we allocate PM engineers across the shifts so we don’t have one with too many AEMT’s with AEMT captains that can’t work together.
22. Helmet face pieces, badges, collar brass and id cards
Create a time line to keep on project
Goal # 2: Conduct a captain’s promotional test with a two year eligibility list. Objectives New/Existing Assigned to Status
Establish date. Management / Labor Group
Conduct test Fraser Evaluate the current actors who do not wish to take the promotion test. Establish work plans for any deficiencies to be corrected within 6-months as evidenced by a re-test. Those that fail both tests will be removed from the actor list.
Goss
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 21 of 37
Goal # 3: Maintain accurate time and attendance records. Objectives New/Existing Assigned to Status
Maintain TeleStaff Haskins / Hill Monitor OT use using TeleStaff hours coupled with financial data.
Fogerson / E. Nelson
Place salary information into TeleStaff so financial reports can be produced
Owen
Goal # 4: Improve employee personal and professional growth. Objectives New/Existing Assigned to Status
Update the evaluation process. Develop employee goal process Develop a mentoring process for acting captains
Buck / Valenzuela
Goal # 5: Continue to refine personnel rated procedures. Objectives New/Existing Assigned to Status
Produce a honor guard use procedure that includes levels of participation for various funerals
Sheldrew
Develop an employee resignation procedure Fogerson Goal # 6: Continue to refine volunteer and career relationships.
Objectives New/Existing Assigned to Status Visit stations 6, 7 and 8 twice Lekumberry / Goss Visit stations 3 and 3 twice Fraser Visit stations 5, 9 and 10 twice Haskins Goal # 7: Prepare succession plan for retirement of Battalion Chief Lekumberry
Objectives New/Existing Assigned to Status Promotion of top BC candidate Carlini Promotion of top captain candidate Carlini Hire new personnel (determine if FF or FF/P) to fill vacancy
Fogerson
Transfer of responsibilities to new BC Fogerson Provide mentoring shifts for potential new BC Fraser Provide mentoring shifts for potential new Captain
Hill / Valenzuela / Norvell / Fraser
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 22 of 37
WILDLAND
Goal # 1: Prepare for the 2014 wildland season. Objectives New/Existing Assigned to Status
Update the annual wildland plan. Fraser Update mutual aid “T-chart” with agreement expirations
Fogerson
Provide off-district envelopes to all apparatus Fraser CFPA update: include an “Administration/ Planning” section for joint pre-incident planning and admin prep to coordinate incident operations including development of response plans for high-hazard communities.
Prepare for off-district response, including the purchase of necessary equipment
Fraser
Determine Team and off-district, single resource assignments
Exec Staff
Review wildland billings Nelson/Fogerson Goal # 2: Improve wildland fire pre-incident planning.
Objectives New/Existing Assigned to Status Develop interface maps. Kesteloot Review and remind on wildland fire response plans for Kingsbury, Hwy 88, Hwy 395 South and Hwy 208 corridors.
Fraser
Create an evacuation plan with SAR Valenzuela Emergency Management Goal # 1: Maintain compliance with applicable laws and regulations.
Objectives New/Existing Assigned to Status Maintain LEPC compliance including the NRT-1 review and submission of annual forms.
Albert / Fogerson
Calendar a review of all EM plans over a 3-year period.
Work with LEPC partners to prioritize our grant purchases with SERC, HMEP and UWS funding streams
Fogerson
Purchase LEPC grant items as the funding is released
Hays
Write United We Stand grant Fogerson Write SERC grant Fogerson Write HMEP grant Fogerson Goal # 2: Work with regional partners.
Objectives New/Existing Assigned to Status Examine the Southern Nevada EOC model to determine the feasibility of its use within the Quad County.
Fogerson
Work with care facilities to develop their alternate care facility worksheets
Fogerson
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 23 of 37
Goal # 3: Conduct joint, coordinated planning for recurring events. Objectives New/Existing Assigned to Status
Work with new Clerk/Treasurer to determine if changes can be made for a meeting to occur of principles to approve festival permits
Fogerson
COMMUNITY INVOLVEMENT
Goal # 1: Maintain community relations Objectives New/Existing Assigned to Status
Attend Partnership for Community Resource meetings
Fogerson
Attend Douglas County School District Safety Committee meetings
Fogerson
Attend TRIAD meetings Fogerson Apparatus visits to schools annually All Captains Goal # 2: Prepare for Community Events
Objectives New/Existing Assigned to Status Plan for Candy Dance Plan for Carson Valley Days
2015 LEGISLATIVE SESSION
Goal # 1: Monitor Bill Status Objectives New/Existing Assigned to Status
Medicaid reimbursement (CPE/GEMT) New Fogerson / Owen Legal 2000 holds Integrated healthcare Mutual aid Behavioral health bills that impact service delivery or number of calls for service
FUTURE STRATEGIC ITEMS
• Establish partnerships with GID’s and Towns that have ponds to provide for an ice rescue response
• Evaluate CAAS accreditation for emergency medical services • Decrease the ALS response time to District 6 • Provide additional staffing to Squad-1 • Provide additional staffing to busy engines • Provide an additional ambulance when unit hour utilization or ambulance arrival times do not meet
our internal compliance metrics
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 24 of 37
Fire Prevention/Vehicle Maintenance - 2015 Business Plan
Steve Eisele, Deputy Fire Chief/Fire Marshal
The East Fork Fire and Paramedic Districts Support Services/Vehicle Maintenance is managed under the direction of Deputy Fire Chief/Fire Marshal Steve Eisele. The Bureau staff consists of three members: Support Service Supervisor David Hays, Fire Mechanic Chris Henning, and Support Services Worker Vincent Weaver.
The Support Service/vehicle Maintenance Division is responsible for a wide variety of essential functions and services related to the overall day-to-day operation of the Districts and the operational readiness of all fire apparatus and equipment.
The Districts, like so many other private and governmental agencies, have had to struggle with a declining maintenance budget. The staff of the support services and vehicle maintenance departments has continued to meet the challenge by doing more with less. Staff continues to expand its roles to meet the ongoing challenges with completing more repairs in-house compared to subcontracting to outside vendors whenever possible, saving valuable funding.
Standardization continues to be a major factor assisting in the workload and cost savings to the District, like vehicles, manufactures, and relocation of existing equipment to replace older aging apparatus to reserve positions.
This Business Plan is intended to provide the Districts and Support Service/Vehicle Maintenance Division with the ability to manage the Districts’ current assets efficiently, and to allow for the future planning, purchasing and maintenance of the Districts’ apparatus and facilities in a positive proactive manner.
Goal # 1: General Services Objectives New/Existing Assigned to Status
Continue to use best purchasing practices for all supplies, products and services
Existing Hays / Weaver / Henning
Establish minimum inventory schedules and vendor lists for products and supplies maintained and distributed by the support services department
New Hays
Conduct general clean-up of warehouse and equipment yard
New Hays / Weaver / Henning
Prepare excess/old district equipment for public auction
Continuing Hays / Henning
Provide complete clean-up and reorganization of materials at Station 16
New Hays / Weaver / Eisele
Update Districts maintenance and supply request forms
Existing Eisele / Braga
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 25 of 37
Goal # 3: Small equipment Objectives New/Existing Assigned to Status
Continue to conduct in-house repairs to small fuel fired equipment
Existing Hays
Continue to research Ethanol fuel issue effecting small, implement changes as needed and more products and information become available
Existing Hays
Establish District wide gurney maintenance program
Existing Eisele / Hays
Establish equipment replacement plan for chainsaws
New Hays / Eisele
Goal # 4: Annual equipment test/inspections Objectives New/Existing Assigned to Status
Provide scheduled tests and evaluation of Halmatro extrication tools
Existing Hays
Complete coordination of annual ladder truck and ground ladder testing
Existing Hays / Henning / Contractor
Conduct annual hose testing for career and volunteer apparatus
Existing Line Staff
Conduct annual pump testing for career and volunteer apparatus
Existing Line Staff
Goal # 5: Personnel protective equipment Objectives New/Existing Assigned to Status
Complete research of NFPA compliant wildland firefighting gloves
New Hays
Conduct review of current structure protective equipment specifications for NFPA compliance, District needs and price
Existing Hays / Safety Committee / Training Div.
Conduct review of current wildland protective equipment specifications for NFPA compliance, District needs and price
Existing Hays / Safety Committee / Training Div.
Prepare PPE for new academy class New Hays Conduct inventory of all PPE stocked and distributed by support services
New Hays
Complete the disposal process of old SCBA units
Existing Hays / Weaver
Goal # 2: Building and grounds maintenance Objectives New/Existing Assigned to Status
Provide coordination of services for weed control at each District facility by the Douglas County Weed Abatement Department
Existing Weaver
Continue to conduct routine maintenance and repairs in an effort to conserve available funding
Existing Hays / Weaver
Complete comprehensive evaluation of Districts facilities for maintenance and repair needs
Eisele / Weaver
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 26 of 37
Goal # 7: Apparatus/vehicle maintenance Objectives New/Existing Assigned to Status
Develop a plan for the replacement and remounts of rescue units
New Eisele
Coordinate the completion of budgeted apparatus modifications/projects
Existing Eisele / Henning
Conduct an inventory assessment and needs analysis of fire apparatus to meet the operational requirements of the District and Standards of Cover
New Eisele / Fogerson
Complete the purchase, Delivery and outfitting of one (1) new rescue unit
New Eisele / Henning
Complete process of State inspections, licensing, and equipment to place new rescue into service
New Henning / Eisele / Staff
Complete the evaluation existing rescue units and the rotation of units
Existing Henning / Eisele
Complete the process of preparing old/discontinued use apparatus for public auction
Existing Henning / Hays / Eisele
Conduct review of current maintenance schedules and in station inspections
Existing Henning / Eisele
Continue the development of specifications for the future purchase of a Type III wildland fire engine
New Eisele
Conduct review and audit of vehicle maintenance budgets to ensure 2015/2016 budget reflects current maintenance needs and trends
New Eisele / Nelson
Conduct annual pump testing Existing Staff Provide review of annual pump testing process, documents and scheduling
Existing Eisele / Fraser
Complete the construction of the District’s GIS/Command trailer unit
New Eisele / Carlini
Goal # 6: Infrastructure Objectives New/Existing Assigned to Status
Complete District Attorneys assessment of water tank ownership
Existing
Coordinate movement of phone lines at Douglas County Fairgrounds
New Eisele/Hays/Weaver
Provide coordination and management of all major facility projects approved in the budget or as required
Existing Eisele
Establish a comprehensive facility plan New Eisele Coordinate the installation of 3 fire fill draft tanks and piping
New Eisele
Coordinate all scheduled and funded facilities projects
New Eisele
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 27 of 37
Fire Prevention Bureau - 2015 Business Plan
Steve Eisele, Deputy Fire Chief/Fire Marshal
The East Fork Fire and Paramedic Districts Fire Prevention Bureau is managed under the direction of Deputy Fire Chief/Fire Marshal Steve Eisele, the Bureau staff consist of two members Captain/Fire Investigator Terry Taylor and Fire Inspector Sylvia Lee.
The Fire Prevention Bureau provides code enforcement, public education, commercial plan reviews, fire investigations, fire and life safety inspections, and coordination of the Districts open burn program, oversight of the Districts Fire Cadet, Juvenile fire setter, and fuels managements programs within the District.
The roles and responsibility of the Fire Prevention Bureau, and staff continue to expand through the adoption of new codes and ordinances. The Bureau during this planning period will be adopting, and begin the enforcement of the International Wildland-Urban Interface Code and associated revisions District wide.
This Business Plan is intended to provide the District, Fire Prevention Bureau, and staff with a solid foundation, and guidance required to manage day to day and future prevention needs of the public, community and District.
FIRE PREVENTION GOALS
Goal # 1: Codes, ordinances and agreements Objectives New/Existing Assigned to Status
Provide for new ordinance and code adoption of Wildland Urban Interface Code and regulations
New Eisele/Taylor
Update Interlocal Agreement between District and State of Nevada Fire Marshal’s Office
Existing Eisele/Taylor
Complete fuels identification program District wide for the use with the proposed Wildland Urban Interface Code and regulations
New Eisele/GIS Department
Develop a new fireworks application form to address requirement’s found in the adopted fireworks ordinance
New Eisele
Goal # 2: District open burn program Objectives New/Existing Assigned to Status
Conduct review of existing open burning enforcement directive
Existing Eisele/Taylor
Complete revision to agricultural, ceremonial, noxious weed and ditch burn permits
Existing Eisele/Taylor/ Braga
Provide updated instruction and written documentation on burn permit process to front office staff
Eisele
Complete review of existing agricultural Existing Eisele/Office
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 28 of 37
permit holders, provide written handout and public notification of proposed changes to permit holders
Staff
Provide legal counsel review of process and documents
Existing D.A. Office
Provide review and updates to Stop Order citation books
Existing Eisele
Goal # 3: Fuels Management Objectives New/Existing Assigned to Status
Provide district support and coordination with USFS – Genoa Fuels Project
Existing Eisele
Provide district support and coordination with BLM on Pinenut and Ruhenstroth Fuels Treatment projects
Existing Eisele
Pursue grant opportunities to re-establish funding for the Districts “Compost Your Combustibles Program”
Existing Eisele/Dist. Staff
Continue to assist UNR Cooperative Extension with fuels management programs/Living With Fire
Existing Eisele/Taylor
Continue to participate with the new Nevada Network of Fire Adapted Communities
New Eisele
Goal # 4: Continue to maintain relationships Objectives New/Existing Assigned to Status
Continue to participate in the Fire Prevention Association of Nevada (FPAN)
Existing Lee/Taylor/ Eisele
Continue to participate in the International Association of Arson Investigators
Existing Taylor
Continue to participate in the Northern Nevada Fire Marshals working group
Existing Eisele
Provide support to regional fire prevention issues through cooperation with private, local, state and federal fire service agencies
Existing Lee/Taylor/ Eisele
Continue to support the Sierra Front Fire Prevention Group
Existing Taylor/Eisele
Goal # 5: Business reporting Objectives New/Existing Assigned to Status
Conduct review and needs assessment of current business reporting program
Existing Eisele/Carlini
Update reporting forms for business reporting program if continued
Existing Eisele
Establish procedures for collecting information and required forms
New Eisele/Office Staff
Provide for public notification of reporting requirements
New Eisele/Dist.
Work to support business registration/license program county wide
New Eisele
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 29 of 37
Goal # 6: Hydrant testing/water supply Objectives New/Existing Assigned to Status
Review existing test information for district Existing Eisele Contact local water purveyors and GID’s for current test data
New Eisele
Update district’s status on completing hydrant testing
New Eisele/ Fogerson
Provide needs assessment and site locations for 3 additional fire fill station location sites within District
New Eisele/Carlini
Explore use of FireRMS hydrant program New Fire Prev. Staff/Soule
Goal # 7: District pre-fire plan program Objectives New/Existing Assigned to Status
Provide review of current pre-fire plan status/progress
Existing Eisele / Fraser / Norvell
Continue to move written pre-fire plans to computers in the engines, Battalion Chief vehicle and eventually to the chiefs vehicles
New Eisele / Fraser / Soule
Conduct review of completed pre-fire plans and need assessment to update original plans?
New Eisele / Fraser / Norvell
Goal # 8: Inspection, Investigation, and Juvenile fire setter program Objectives New/Existing Assigned to Status
Complete all documentation for Brycer/Compliance Engine project
New Eisele/Taylor Lee/Braga
Explore use of FireRMS occupancy program, inspections and plans review
New Fire Prev. Staff/Soule
Establish fire life safety priority list by occupancy and hazard
New Lee/Taylor
Conduct fire cause and origin refresher training for Battalion Chiefs
New Taylor
Continue to conduct juvenile fire setter interventions and modifications to program as needed
New Lee
Provide public education using the Sesame Street curriculum for child care facilities
New Lee
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 30 of 37
Training and Safety Division - 2014 Business Plan
Tim Soule, Deputy Fire Chief/Training and Safety
The purpose of the Training and Safety Division is to prepare the personnel of EFFPD to safely and effectively perform the job duties required to carry out our mission statement “Serving the fire and life safety needs of our community”. Most of the time, this is achieved through training on the knowledge, skills and abilities to accomplish these duties, and drilling so that these skills and abilities become second nature. The division is managed by a division chief and the hours are provided by three captains assigned to the division, numerous contract instructors, and station captains.
Looking forward to 2015, the goals of the division are separated by projected needs of operational readiness, safety, volunteer, and emergency management as well as communications and information technology (IT), which also fall under the Training and Safety Division.
TRAINING GOALS:
Goal #1: Support operational readiness and initiatives Objectives: New/Existing Assigned to Completed Work with Operations to develop training and procedures to comply with contract for an engineer position by 2/2016
New Kruse Soule
Conduct Driver/Operator and Engineer training programs
New Kruse
Develop and implement a record keeping process compliant with State EMS for CE training centers
New Agorastos
Utilize WEB IQS for EFFPD “red-card” system Existing Goss Facilitate Sierra Front sandtable exercise Existing Goss Facilitate EFFPD sandtable exercises Existing Goss Support Operations to develop and implement technical rescue objectives: Rope rescue skills Water rescue w/boat
Existing Kruse Kruse
Support Operations to develop and implement structural firefighting evolutions, including incident command and accountability
Existing Division
Integrate volunteer and career response in evolutions
Existing Division
Develop and implement State EMS CE schedule
Existing Agorastos
Support Operations to develop and implement wildland firefighting evolutions, including incident command and accountability
Existing Division
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 31 of 37
Goal #2: Prepare for an assessment to select a captain accepting the training and safety assignment Objectives: New/Existing Assigned to Completed Prepare and conduct T&S assignment orientation incorporating the feedback from 2014
New Division
Prepare and conduct an assessment process to select a captain to accept the training and safety assignment
New Division
Goal #3: career development and succession planning for EFFPD personnel Objectives: New or
Existing Assigned to Completed
Prepare and conduct NFPA FFII testing for EFFPD personnel needing certification
New Division
Review current EFFPD Fire Officer I and II taskbooks and revise as necessary
New Soule
SAFETY GOALS:
Goal #1: Incorporate current data on fire behavior and tactics to enhance the safety of EFFPD personnel Objectives: New/Existing Assigned to Completed Work with Operations to develop and implement structural firefighting strategies and tactics utilizing current NIST and UL data
Existing Division
Goal #2: Continue to evaluate EFFPD compliance with NFPA 1500 Objectives: New/Existing Assigned to Completed Conduct an NFPA 1500 audit New Safety Committee Develop EFFPD specific recommendations to address firefighter cancers
New Safety Committee
Develop EFFPD specific recommendations to address firefighter mental health issues
New Safety Committee
COMMUNICATIONS GOALS:
Goal #1: Improve communication abilities Objectives: New/Existing Assigned to Completed Move more of the programming responsibility in-house and support the training and logistics to develop more efficiency in annual programming
New Soule
Analyze current capacity and develop a replacement schedule
New Soule
Participate in the DC radio users group Existing Soule
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 32 of 37
INFORMATION TECHNOLOGY GOALS:
Goal #1: Develop IT system efficiency Objectives: New/Existing Assigned to Completed Update Zoll Systems FRMS and RescueNet to current versions
New Soule/DCIT
Migrate data onto the new server Existing Soule Develop institutional knowledge of EFFPD database systems and succession planning
Existing Soule
Goal #2: Improve EMS documentation and billing efficiencies Objectives: New/Existing Assigned to Completed Successfully implement EPCR New Soule
Agorastos
Implement Spillman interface New Soule Raub
CERT GOALS:
Goal #1: Continue to develop CERT membership and capabilities Objectives: New/Existing Assigned to Completed Apply for grant New Soule Find a new CERT Coordinator to replace Ronna Hubbard
New Soule
Incorporate select CERT members into EFFPD fire rehab
New Soule
Conduct three Basic Cert classes by 12/31/15 Existing TBA
EMERGENCY MANAGEMENT GOALS:
Goal #1: Improve the operational capacity of Douglas County Emergency Management through training Objectives: New/Existing Assigned to Completed Develop EM training schedule for Douglas County staff
Existing Soule
Facilitate EM training for Douglas County staff Existing Soule Standardize NIMS training procedure and documentation for all staff (EFFPD and Douglas County)
Existing Soule Santoyo
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 33 of 37
VOLUNTEER GOALS:
Goal #1: Support operational utilization of the volunteer as per the Standards of Cover Objectives: New/Existing Assigned to Completed Analyze the viability of a “resident in training” firefighter program
New Soule
Conduct two “driver/operator academies New Division Work with Strategic plan “volunteer issues” workgroup
New Soule
Conduct annual recruit academy Existing Division Goal #2: Support recruitment/retention efforts for volunteer personnel Objectives: New/Existing Assigned to Completed Work with VFCAB Incentive Committee to implement Appreciation Banquet
Existing Soule
Work with VFCAB Incentive Committee to coordinate recruitment activities
Existing Soule
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 34 of 37
East Fork Fire and Paramedic Districts
Emergency Management - 2015 Business Plan
The East Fork Fire and Paramedic Districts have, for the past six years, provided both Federal and State mandated Emergency Management Services to Douglas County under an inter-local agreement between the two entities. The Districts provided that service without compensation for the first five years. Last year an $80,000 allocation was provided to the Districts from the County. Being able to provide these services is vested with a “team” approach amongst several key staff positions within the Districts.
Douglas County Emergency Management, through the Districts, supports two key groups: the Local Emergency Planning Committee (LEPC) and the Citizen’s Emergency Response Team (CERT). Douglas County’s LEPC is an “all hazard” LEPC and serves as a citizen’s advisory group to Emergency Management. The CERT Program has now mustered over 70 citizen volunteers ready to serve the county during natural and man-caused disasters.
Douglas County’s Emergency Management Program is a strong program which works hard every day to make Douglas County a more disaster resilient county.
EMERGENCY MANAGEMENT
Goal # 1: Up Date and Revise County Emergency Response Plan – Douglas County Strategic Objective
Objectives New/Existing Assigned to Status
Review the current EOP for necessary revisions
New All
Develop a final draft of Annex I – Public Information
New Carlini / Blosser / DA / Human Resources
Develop a final draft of Annex V - Airport New Thompson Develop a final draft of Annex W - Terrorism New Anti / Douglas County
Sheriff’s Office
Solicit feedback from key stakeholders New Carlini Revise resource lists New Eisele Revise contact lists New Surane Seek Commission approval on up date New Board Distribute up dated materials to EOP holders New Surane
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 35 of 37
Goal # 2: Continuity of Operations Plan (COOP) Completion – Douglas County Strategic Objective Objectives New/Existing Assigned to Status
Retrieve work performed from consultant New Carlini Complete Review current status of COOP Project New Carlini Complete Solicit participant revisions New Carlini Complete Select alternate operational sites New Carlini / Oakden Finalize Plans New Carlini Board Adoption New Carlini Goal # 3: Resource Typing – State and Federal Mandate
Objectives New/Existing Assigned to Status
Review work performed to date New Eisele Work with Department of Emergency Management to complete data entry
New Eisele
Complete WEB EOC data entry New Eisele Develop update strategy New Eisele Goal # 4: Regional Participation in ECC Concept
Objectives New/Existing Assigned to Status
Examine the Southern Nevada EOC/ECC model to determine feasibility of its use within the four county region
New Fogerson Complete
If feasible, proceed with necessary steps to apply the Southern Nevada EOC/ECC model
New Fogerson Complete
Consider grant assistance to formalize a four county regional EOC/ECC management plan
New Fogerson/DEM Complete
Implement via Agreement/Legislation the formal EOC/ECC program
New Fogerson/Region
Goal # 5: EOC Training – Douglas County Strategic Objective Objectives New/Existing Assigned to Status
Establish training priorities based on EOC function
New Soule
Develop and coordinate training schedule with County Manager/ETAL
Develop or acquire necessary curriculum Deliver training and provide for exercises Goal # 6: National Incident Management System (NIMS) Compliance – State and Federal Mandate
Objectives New/Existing Assigned to Status
Conduct annual NIMS Compliance audit as required
Ongoing Soule
Ensure HR provides direction on NIMS training for all new employees
New Soule
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 36 of 37
Goal # 7: Citizen’s Emergency Response Team Objectives New/Existing Assigned to Status
Continue to expand CERT membership Ongoing Soule / Hubbard Seek HSGP funding to maintain CERT program
New Soule
Consider coordinator position replacement pending grant funding
New Soule
Develop and implement CERT Exercise Schedule
New Soule / Hubbard
Continue to develop opportunities for CERT to participate in Emergency Management/Incident Functions , i.e. Rehabilitation Support
New Soule / Hubbard
Seek continued funding for CERT Coordinator
On Going Soule
Goal # 8: Emergency Management Services Cost Recovery from Douglas County Objectives New/Existing Assigned to Status
Based on independent analysis of Emergency Management service value, discuss with County Manager an on-going reimbursement for services
Ongoing Carlini / County Manager
Propose an annual increase allocation formula/value for Emergency Management to keep pace with actual costs
New Carlini / County Manager
Consider using some potential funding to support EM specific preparedness needs for the County
New Carlini
Apply any cost recovery allocation as revenue for the districts
New Carlini / Nelson
Goal # 9: Maintain compliance with applicable laws and regulations. Objectives New/Existing Assigned to Status
Maintain Local Emergency Planning Commission (LEPC) compliance including the NRT-1 review and submission of annual forms.
Existing Surane / Fogerson Complete
Calendar a review of all EM plans over a 3-year period.
NEW
Work with LEPC partners to prioritize our grant purchases with State Emergency Response Commission (SERC), Hazardous Materials Emergency Preparedness (HMEP) and United We Stand (UWS) funding streams
NEW Fogerson
Purchase LEPC grant items as the funding is released
NEW Hays
Write United We Stand grant NEW Fogerson Write SERC grant NEW Fogerson Write HMEP grant NEW Fogerson
East Fork Fire and Paramedic Districts’ 2015 Business Plan Page 37 of 37
Goal # 10: Conduct joint, coordinated planning for recurring events. Objectives New/Existing Assigned to Status
Prepare a unified Candy Dance Action Plan with Douglas County Sheriff’s Office
Existing Battalion Chief(s) / Duty Chief
Assist with NYE Planning as necessary Existing Fogerson Goal # 11: Policy Group Training
Objectives New/Existing Assigned to Status
Conduct Policy Group Training and Orientation in February 2015
New Carlini