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Proprietary and Confidential. Copyright © Oracle Corporation, 2009. 1
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High Speed Order Fulfillment
Kannan TarakadDirector, Product Strategy, Oracle USA
Proprietary and Confidential. Copyright © Oracle Corporation, 2009. 3
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions.The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
Proprietary and Confidential. Copyright © Oracle Corporation, 2009. 4
Analysts ValidationAnalyst Reports, Quotes etc…
“In the second update to the industry’s only process-focused order management assessment of its kind, Forrester evaluated eight leading order management solutions in a 152-criteria evaluation. We found that Oracle E-Business Suite R12 led the pack among the Leaders who delivered technologies that support the perfect order.”-- R “Ray” Wang, Research Analyst, November, 2008
‘We rate Oracle EBS Configurator Strong Positive because of its sales momentum; rules maintenance environment; ability to support STO, ATO and ETO configurations; use in a large number of vertical industries; and automatic completion of partial configurations.’
-- Gene Alvarez, MarketScope for Sales Configuration, October 2007
Proprietary and Confidential. Copyright © Oracle Corporation, 2009. 5
Agenda
• High Volume Order Processing• Batch Capabilities– High Volume Usage– High Volume Order Import - Key Uses– High Volume Shipping– High Performance Pricing
• Online Capabilities– Quick Sales Order– Quick Ship
• High Volume Order Processing - Key Takeaways• Q&A
Proprietary and Confidential. Copyright © Oracle Corporation, 2009. 6
High Volume Order Processing
• Out of the box High Volume Performance Capabilities
• Leverages the same Order Management interface tables & your preprocessor
• Imports Orders faster than Order Import
• Fulfill orders quickly
• High Speed
• Memory based
High Volume High Volume ShippingShipping
RepricingRepricingOrdersOrders
Quick SalesQuick SalesOrdersOrders
Quick ShipQuick Ship
Pattern Pattern AlgorithmAlgorithm
For PricingFor Pricing
High High Volume Volume Order Order ImportImport
HighVolumeOrder
Processing
Proprietary and Confidential. Copyright © Oracle Corporation, 2009. 7
High Volume Usage
Book Distributor – 80K lines per hour
Computer Manufacturer – 2M lines per day
Coffee Purveyor – 100K lines per hour
Proprietary and Confidential. Copyright © Oracle Corporation, 2009. 8
High Volume Order Processing
High Volume High Volume ShippingShipping
Quick SalesQuick SalesOrdersOrders
Quick ShipQuick Ship
Pattern Pattern AlgorithmAlgorithm
For PricingFor Pricing
HighVolumeOrder
Processing
RepricingRepricingOrdersOrders
High High Volume Volume Order Order ImportImport
High Volume Order Import
Proprietary and Confidential. Copyright © Oracle Corporation, 2009. 9
HVOP is designed for …
• Larger order volumes
– E.g. 30,000 to 1,000,000 lines per day, or more
• Limited time to process and fulfill orders
– E.g. Fulfill 50,000 lines in a 3 hour window
• Limited hardware -- CPU processing power and memory.
High Volume Order Import (HVOP)Key Uses
Proprietary and Confidential. Copyright © Oracle Corporation, 2009. 10
• Bulk processing features of RDBMS• Batch processing multiple orders• Supporting targeted set of high volume
business processes
• Compared to standard Order Import, users may observe 2-fold to 4-fold improvement.
High Volume Order Import (HVOP)How is performance improved?
0%50%
100%
150%200%
250%
300%350%
400%
Order Throughput
Order Import HVOP
Proprietary and Confidential. Copyright © Oracle Corporation, 2009. 11
High Volume Order Import (HVOP)Similarities & Differences to Order Import
• Similarities– Uses the Order Import Interface Tables– Creates and Books Orders– Runs as a concurrent Request– Leverages your preprocessor investment– Use the Corrections Form to correct data
• Differences
• HVOP– In memory bulk processing– Assumes all data in interface
tables are populated– Greener – Uses less CPU– Faster
• Order Import– Uses the Process Order API– Defaults data based on
defaulting rules
Proprietary and Confidential. Copyright © Oracle Corporation, 2009. 12
High Volume Order Processing (HVOP)Features
• Supports– Importing Standard Items– Importing Kits– Importing Configurations*– Pricing– Calculating Tax*– Credit Checking– Booking
• Does Not Support– Drop Shipments – Sales Credits– Ship, Arrival, Fulfillment
sets– Gapless Order Numbering
* New in 12.1
Proprietary and Confidential. Copyright © Oracle Corporation, 2009. 13
High Volume Order Import (HVOP)Deciding on an Implementation Approach
Analyze:
1. Use HVOP Questionnaire in Metalink (Note: 225753.1)
2. Refer to R12 User Guides, Implementation Guides
3. Ask questions in forums, mix
4. Create a pilot project and try out
Analyze HVOP Fit?
HVOP
HVOP &
Order Import
Order Import
Partial
None
Full
Proprietary and Confidential. Copyright © Oracle Corporation, 2009. 14
High Volume Order Processing
Quick SalesQuick SalesOrdersOrders
Quick ShipQuick Ship
Pattern Pattern AlgorithmAlgorithm
For PricingFor Pricing
High High Volume Volume Order Order ImportImport
HighVolumeOrder
Processing
RepricingRepricingOrdersOrders
High Volume High Volume ShippingShippingHigh Volume Shipping
Proprietary and Confidential. Copyright © Oracle Corporation, 2009. 15
High Volume Shipping
• Available since 11.5.10– No separate action to take to use high
volume shipping
• Interface Trip Stop/Ship Confirm– Multi Threading since R11.5.10– Full Ship Quantities uses high volume
architecture
• Pick Release– Multi Threading, since Release 12
Proprietary and Confidential. Copyright © Oracle Corporation, 2009. 16
High Volume Order Processing
High Volume High Volume ShippingShipping
RepricingRepricingOrdersOrders
Quick SalesQuick SalesOrdersOrders
Quick ShipQuick Ship
Pattern Pattern AlgorithmAlgorithm
For PricingFor Pricing
High High Volume Volume Order Order ImportImport
HighVolumeOrder
Processing
High Performance Pricing – Repricing Orders
Proprietary and Confidential. Copyright © Oracle Corporation, 2009. 17
High Performance Pricing
• “Hook” to ignore lines not pertinent for pricing
– Improves price calculation times in ATO/PTO models, with increasing number of options
• Incremental Pricing
– Speeds up opening the configurator window
• Batch Pricing*
– New Concurrent Request
– Provides ability to price orders/lines in batch.
– Ability to Preview lines that will be repriced
Patch Numbers
8203943 for 11.5.10
8266809 for R12
* New in 12.1
Proprietary and Confidential. Copyright © Oracle Corporation, 2009. 18
High Volume Order Processing
High Volume High Volume ShippingShipping
Quick ShipQuick Ship
Pattern Pattern AlgorithmAlgorithm
For PricingFor Pricing
High High Volume Volume Order Order ImportImport
HighVolumeOrder
Processing
RepricingRepricingOrdersOrders
Quick SalesQuick SalesOrdersOrders
Quick Sales Orders
Proprietary and Confidential. Copyright © Oracle Corporation, 2009. 19
Quick Sales Order
• Enter & Manage Orders quickly
– Fewer keystrokes to enter orders
– Control auto refresh to speed entry
• Improve Efficiency
– Create buttons for your top actions
– Defer price calculation, scheduling until save*
– Hide Tabs you do not use
• View more information in a screen
– Headers, Lines, Discounts, pricing, availability
Full parity with regular sales order, in Release 12.1
* New in 12.1
Proprietary and Confidential. Copyright © Oracle Corporation, 2009. 20
High Volume Order Processing
High Volume High Volume ShippingShipping
Quick SalesQuick SalesOrdersOrders
Pattern Pattern AlgorithmAlgorithm
For PricingFor Pricing
High High Volume Volume Order Order ImportImport
HighVolumeOrder
Processing
RepricingRepricingOrdersOrders
Quick ShipQuick Ship
Quick Ship
Proprietary and Confidential. Copyright © Oracle Corporation, 2009. 21
Quick Ship
• Review & Process Shipments quickly
– Fewer key strokes to view and process shipments
• Improve efficiency
– Create buttons for your top actions
– Delivery Confirm View
– Trip Confirm View
• View more information
– Access Trip, Deliveries, Containers and Delivery Detail information in a Single View
Available since 11.5.10
Proprietary and Confidential. Copyright © Oracle Corporation, 2009. 22
High Volume Order Processing
High Volume High Volume ShippingShipping
Quick SalesQuick SalesOrdersOrders
Quick ShipQuick Ship
High High Volume Volume Order Order ImportImport
HighVolumeOrder
Processing
RepricingRepricingOrdersOrders
Pattern Pattern AlgorithmAlgorithm
For PricingFor Pricing
Pattern Algorithm for Pricing
Proprietary and Confidential. Copyright © Oracle Corporation, 2009. 23
Pattern Algorithm for Pricing
• Performance Tuned Pricing– Transforming pricing setups to leverage
express search algorithms– Combining multiple selection routines
using combinational hash key pattern algorithms
• Predictive pricing response– Irrespective of pricing setup variation
• Superior Performance– Laboratory results are 2-10 fold
improvements in pricing performance
We are looking for Beta customers!
Proprietary and Confidential. Copyright © Oracle Corporation, 2009. 24
High Volume Order ProcessingKey Takeaways
High Volume High Volume ShippingShipping
RepricingRepricingOrdersOrders
Quick SalesQuick SalesOrdersOrders
Quick ShipQuick Ship
Pattern Pattern AlgorithmAlgorithm
For PricingFor Pricing
High High Volume Volume Order Order ImportImport
HighVolumeOrder
Processing
• Leverage high volume online and batch capabilities to enter, process and fulfill high volume of orders
• Enable high volume by keeping your existing business processes
• Improve throughput by leveraging efficiency enablers in the Quick sales order and the quick ship user interfaces
Attain High Volume processing capabilities with Order Management
Proprietary and Confidential. Copyright © Oracle Corporation, 2009. 25
Resources
• R12 Order Management Implementation Guide (Chapter 19)– Search for the word “HVOP”, “High Volume”, “QSO”
• R12 Order Management User Guide (Chapter 2-128)– Search for the word “HVOP”, “High Volume”, “QSO”
• Metalink– Search for the word “HVOP”
• Pose Questions in Oracle Forums (forums.oracle.com)– Community Discussion Forums >> E-Business Suite >> SCM –
Order Management– Community Discussion Forums » E-Business Suite »
SCM - Order Management – Join forums, if you haven’t already
• Pose questions at (mix.oracle.com)
Proprietary and Confidential. Copyright © Oracle Corporation, 2009. 26
AAQQ&
Proprietary and Confidential. Copyright © Oracle Corporation, 2009. 27
Oracle OpenWorld San Francisco 2009
Join us in San Francisco
October 11-15, 2009
Hear from Oracle, customers and partners
Learn through sessions, hands-on labs and networking
See the latest Oracle solutions in the DEMOGrounds and Exhibition Hall
Mark your calendar for the User Group Forum on Sunday
For more information and to register: http://www.oracle.com/openworld/index.html
Proprietary and Confidential. Copyright © Oracle Corporation, 2009. 28
For More Information
search.oracle.com
or
oracle.com
order management
Proprietary and Confidential. Copyright © Oracle Corporation, 2009. 29