Ecoman 2009 Training Schedule

www.ecomanonline.com

Tel. : + 9 7 1 2 6 2 6 3 3 2 6 Fax: + 9 7 1 2 6 2 6 2 3 0 0 w w w . e c o m a n o n l i n e . c o m E-mail: [email protected]

2009 Directory of Services

& Solutions

C o n t e n t s

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Prole 3

17 Consultancy services

27 Training Outsourcing Solutions

30 EcoMan IT Solutions

33 IT Events

37 EcoMan E-learning Solutions

43 API Codes, Standards,Inspection & Recommended Practices

44 Certied Courses

45 Civil & Construction Engineering

47 Communications & Networking

48 Electrical Power, Instruments & Control Systems

50 Finance & Budgeting

52 Garden Management & Pest Control

53 Health, Safety & Environment

55 Information Technology Courses (IT)

56 IWCF & IADC Certication Programs

57 Laboratory Management & Operations

59 Maintenance & Reliability Engineering

61 Management, Leadership, Training & HR

63 Marine & Offshore Engineering

64 Mechanical Engineering

66 Process & Chemical Engineering

68 Project Management & Contract

69 Purchasing, Inventory & Supply Chain Management

71 Quality Assurance-QC-QMS-QEHS Certications Programs

72 Welding Metallurgy, Corrosion & Inspection

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Always Exceed Customer Expectations We

Who

we

are

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OUR EXPERTS ARE PROVIDED IN ASSOCIATION WITH:

Dear EcoMan Customer We, at ECOMAN are pleased to introduce the new collection of our training programs specially and carefully designed by our team of marketing specialists and training technical advisors. At EcoMan we aim to meet our potential and existing clients' training needs and career development requirements throughout 2007. The enclosed catalogue categorizes our 2007 collection of short courses and consultancy services into three main groups: Technical & Engineering. General Management programs. Information Technology. Our nely selected and well-versed course instructors and program directors are renowned for their high caliber, extensive knowledge, and well-balanced academic & professional qualications in their respective elds. Furthermore, many of EcoMans listed programs are internationally certied & accredited by famous universities and professional organizations. All our programs could also be offered as in-house programs customized to the specic needs of groups and organizations. While we hope that our services meet your requirements, it gives us a great pleasure to answer your questions. Please forward any enquiries to any of our Training Coordinators at our regional ofces. You can also get immediate access to instant information about our planned training courses/programs, when you visit our website: www.ecoman-uae.com Thank you for considering the courses and services of EcoMan International Consultancy & Training Co. Commitment to Clients: We should provide services which are responsive to clients' evolving needs and exceed their expectations. Overview EcoMan was established in response to the growing need for quality training to support the business community within your Companies, Department or Organization. At EcoMan we aim to achieve this by providing a high standard of Training Programs, Courses, Seminars, Workshops and Consultancy Services to employees in a very competitive business environment. Following the latest trends and ideas in Technology and Management techniques, and with its in-depth knowledge of the business environment, EcoMan is able to meet the special requirements of both local and international business throughout the Middle East. Our Objectives Bringing your staff up to date with the latest techniques. Improving their performance. Deepen their understanding of their working environment. Providing new ideas they can use in their daily tasks. Experience of EcoMan EcoMan is an International Organization based in Abu Dhabi (Head Ofce). We have regional ofces in the USA and associates in Egypt, Lebanon and Jordan. EcoMan is an organization of joint venture companies that joined together to conduct and market their specialized courses in-group under the name of EcoMan. Our EcoMan Consultancy Co. are: Qualied and experienced international speakers have been selected from UK, USA, Canada, Egypt, Jordan and Lebanon. Some of them started training in their specialized eld for more than 30 years and oriented to our Gulf Area. Our panel of speakers run courses in UK, USA, Canada, Japan, South Africa, Australia, UAE and the Gulf States (Bahrain and Qatar, Saudi Kingdom, Oman and Kuwait).

www.ecomanonline.com - Tel.: +971 2 6263326 - Fax: +971 2 6262300 - E-mail: [email protected]

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Our Technical Consultancy Services: EcoMan and its associates provide technical training and engineering services throughout the world. We supply a complete range of services from consulting to design and construction management of total projects. We have earned recognition for technical and managerial competence by bringing together a group of highly experienced specialists in the engineering disciplines from the USA, Canada, Europe, etc. Throughout the years, we have established a solid and proved reputation for our professional services. We have internationally recognized expertise in development and successful implementation of engineering methods and introduction of new engineering technologies. The Technology presented within our consultancy projects and training courses include the latest technology. All our services are oriented towards a practical and real life approach as opposed to a solely theoretical approch. Thats why we are closely working with most American professional associations and societies such as ASME, API, ASNT, ANSI, IEEE, ASTM, NACE, SAVE, AWS, PMI, The National Board of Boilers & Pressure Vessels, etc. In Fact many of our engineering team members are Presidents, Chairmen, Vice- Chairmen or Fellows of those societies. Many of our 500 engineers are leaders in their engineering disciplines and are also published writers of books and papers. Some of their publications are utilized as major references in the industry, at universities and in engineering societies throughout the globe. Process and Power We provide expert consulting engineering services for petroleum reneries, petroleum production, petrochemicals, chemicals, Oil, Gas and power industries in all engineering disciplines. Services include reliability surveys and improvements, protability improvement programs including energy and yield, equipment consulting (including pressure vessels, heat exchangers, piping, machinery, red heaters, instrumentation, controls, structures, stacks), risk informed maintenance and inspection planning, turnaround planning, tness-for-service, project management, heavy lift and process safety.

Mechanical, Electrical, Plumbing We provide design services, including, but not limited to; plumbing; HVAC; electrical (power, lighting, controls, security, specialized dimming), life safety and re alarms; and energy (surveys and audits, EMS controls, recovery, cogeneration). Our designs are innovative in concept and economic to construct. In addition, we provide troubleshooting of systems in all trades.



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are providing world class knowledge learn to make a different

We

Project Engineering & Management We supply Managers and Engineers for construction

projects. This service can be a comprehensive

oversight beginning in the planning stages and going

on to project implementation and completion, or any

portion of the construction project and phases. There

are stages in a project which require competent

management and specic service functions.

Depending on the clients situation, our work in each

of these areas can range from guidance counseling

to hands-on implementation.

Forensic Our services in forensic work encompass all areas of

our engineering disciplines. They include analysis of

the issues, and engineering determinations including

calculations and research into specic aspects of the

case in question and technical guidance for the attorney. We are proactive in assisting the attorney in constructing the basis for the defence or pursuit of the claim as appropriate to the case. Technical Training Our training courses, seminars and workshops are designed to maximize delegate participation. Participants receive in-depth instruction pertaining to course topic as well as insight into the intricacies which participants may expect to encounter in the working environment. Participants always have the opportunity to discuss their specic industrial problems with the instructors. We organize more than 500 Public and In-house courses each year. Our course list includes some 1500 courses that cover all engineering disciplines in Process and Power industries.

Over 300 Proess & equipment specialists

Projects Facilities Planning

Onsite Offsite Utilities

Process Design Process Safety

Cost & Schedule Project Management Plant Management

Start-up Planning Start-up Assistance Inspection/QA/QC

Simulation Modeling Energy Conservation Evaluation/Analysis

Processrs Fluid Catalytic Cracking

Coking Hydro Processing Gas Processing Sulfur Recovery

Sour Water Training Lubes

Fractionation/Separations Crude Distillation

Cogeneration Petrochemicals

Alkylation/Aromatics Reforming Desalting

Isomerization/Oxygenates

Equipment Vessels, Piping, Tankage

Materials Welding

Machinery Furnaces/Boilers

Structures Civil/Geo-technical

Marine Terminals Instrumentation & Control

Electric Power Heat Exchangers

Solid Handling Environment

Oil Loss Pipelines

ECOMAN Assessment Tools: 1. Ability Testing 2. Personality assessment 3. Performance assessment & management 4. 360 degree tools 5. Simulation exercises 6. Interest inventories 7. Competency assessment

1. Ability testing:

Abstract: Ability tests are most powerful when the tests have been designed to assess specic aptitudes which are relevant to the job for which the candidate is being considered.

Benets: help organizations identify unsuitable applicants and those most likely to perform well in the job.

Popular ability testing products:

It achieves this through a series of challenging business situations (each 4 minutes in length). In each case, depending on the wording, the candidate is required to either give as many explanations as they can as to why a problem has occurred or suggest as many solutions as possible. This simultaneously assesses candidates on 3 measures:

Client and Strategic Business Partner Focus Continuously striving to strengthen the loyalty of our clients and strategic business partners. Making our best effort to understand and appreciate the needs of our clients and Strategic Business Partners in all situations.

Ability Screening Online: Ability Screening Online (ASO) is a sophisticated, Internet-based, multi-lingual time test that measures verbal or numerical critical thinking abilities. Suitable for: Graduates and managers. Brainstorm: measure of occupational creativity. How?


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EcoMan Competency Center

EcoMan Assessments Consultancy Unit

(People Come First)

EcoMan assessments provide employers with

information used for this following cycle stages:

EcoMan has a complete catalogue of state-of-theart

occupational assessments that target all phases of

employment, from selection and hiring to training,

self-coaching and management performance.

Is assessment a kind of test?

The Difference between Tests and Assessments.

Tests are graded, pass/fail measurements of what we

already know. Assessments are an objective system

used to understand:

How we think and learn

Why we think and learn differently

Who we are, based upon our attitudes, interests,

likes and dislikes

Resumes, interviews, and background checks show

us only a ltered glimpse into a person's past.

The addition of Assessments to your hiring process

gives you insight into a person's latent potential,

and their future, increasing your odds of a

successful job match by over 500%!

EcoMan uses convenient, wide variety of solutions

from web-based assessments to full responsibility to

cost-effectively solve the most common employee

related challenges. They are the most powerful,

easy-to-understand, and infinitely customizable

business - management tools ever created.

EcoMan provides a comprehensive array of

employee assessment solutions used to put people in

the right jobs, help managers lead, coach, and

motivate effectively, and help all employees to direct

their efforts at achieving greater productivity and

protability.

EcoMan Assessments Mission:

To provide evaluation Products, Training Seminars,

and consultancy services of superior quality and

value to serve the needs of business and

organizations.

EcoMan Assessments will always maintain our

principles of integrity, honesty, and quality.

Transitio Recruitment Selection

Performance Development

Succession

EcoMan Assessments Values:

Integrity

Making only agreements we can comply with

Communicating any potential breach in contract

to all parties at the first appropriate opportunity

Remaining aware of problems that might occur

within our operations and proposing possible

solutions

Operating in a responsible manner, "above the

line."

Communicating honestly and with a purpose

Asking questions to clarify when we do not

understand

Never saying anything about anyone that we

would not say directly to them

Respect

Treating others as we would like to be treated

Listening with the intent to understand what is being

said and acknowledging that what is said is

important to the speaker

Responding in a timely fashion

Speaking calmly and respectfully without profanity

or sarcasm

Making an effort to understand and appreciate the

perspectives of others, even when we disagree with

them


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Number: how many answers to candidate gave which where relevant to the question Variety: what was the diversity of the answers given? Originality: comparison of the candidate's answers to those of a representative group. Suitable for: A role where there is a requirement to think creatively or 'outside the box' e.g. Marketing, PR, Scientic research. In an Assessment Centre to provide ner discrimination between higher ability candidates. In a Development Centre to identify areas of development to improve creative thinking. Can be used at all management levels from graduate upwards. Fastback: to assess problem solving and analysis. This assesses an individual's capacity to analyze new and incomplete information in order to make correct decisions. Our tools for the web include Screening via competency questionnaires, which enable you to get a job t score for the specic role to speed up the short listing of applicants. EcoMans Ability Screening Online is a sophisticated and ground breaking test engine that generates and combines test items so that every candidate receives a test that is unique to them. This can later be followed up by more traditional paper-based or PC-based ability tests. The OPQ32 personality questionnaire allows you to gain an overall prole of your candidates behavioral style prior to interview, saving administration time and providing greater preparation for feedback. 360 degree tools allow you to measure and manage intangible behaviors and attitudes from all around the business as it impacts on an individual or team performance. ASSESSMENT AND BENCHMARKING Many recruitment or development projects or assignments take place in a vacuum; a role needs to be lled or a new process implemented and, once in place, assessment of value or success is carried out. HR professionals need to demonstrate the value that such assignments bring to the business and introduce a way of measuring the impact of selection or development interventions. How we add value to your HR processes? We can help in the design of projects at the outset, encouraging you to collect the most valuable information and then view the data with you to see

the benet. We can help develop measures specically to calculate the return on investment (ROI) for your business.

We can share our information and knowledge about the latest innovations and use of practice, tools, techniques and systems to make sure you have the broad picture.

We can help you with some of the more fundamental objective assessment tasks such as in-company norms, benchmarking across industry, validation, and organizational analysis. You may need an entirely new assessment or analysis report developed specically for you. This can mean anything from your logo being inserted onto the screen or page of a standard assessment through to developing a new interpretive report from one of our questionnaires. competency design As organizations change and develop new strategies and visions, particularly following a merger or acquisition, so do the job competencies and skills needed to execute them. In these scenarios, poorly dened jobs or roles lead to a diffusion of responsibility and accountability, and overlapping between jobs may occur. At the same time, Organizational Development initiatives started by the Board and implemented by HR may not result in the changes of behaviour required to sustain improvements. EcoMan can help you to analyze roles in concrete terms e.g. tasks,

objectives, KPIs dene the skills and competencies needed for

success in a role structure roles into meaningful job families transfer knowledge to HR teams enabling self-

sufciency in competency design develop organization-wide competency frameworks bring competencies to life by linking to a range of HR processes redesign HR processes to integrate new competencies The EcoMan Competency Framework is a simple, easy-to-use system that helps you identify and map out the key areas of competence using our range of well-researched and tested generic models. 360 degree feedback 360 degree feedback will allow you to measure and manage observable behaviors and provide an insight as to how job performance can be improved by introducing some key development actions.


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EcoMan provides a full consultancy service in designing and implementing 360 degree processes in order to drive results - from process and content design to in-house marketing of the process, piloting and using the data to demonstrate tangible value. EcoMan has a range of standard questionnaires to suit different levels of management, alternatively we can take an existing competency framework and design a tailored questionnaire. executive assessment Senior level appointments are perhaps the most critical decisions an organization can make. The cost of employment can be large, and the adverse impact of hiring inappropriate candidates perhaps fatal for the organization. Investment in the EcoMan Executive Assessment Coaching and Development Service can bring peace of mind when dealing with these decisions. EcoMan offers a range of assessment services for executives and for identifying and optimizing the high potential people within your company. They are delivered by highly experienced consultants with proven expertise in this critical area. Individual Executive Assessment and Executive Coaching This service supports you in your executive-level

selection and development decision-making process using rigorous objective assessments from the EcoMan range.

We offer a one-to-one diagnostic or assessment at executive, senior and middle management levels and provide feedback to the client and candidate as needed.

Coaching and one-to-one action planning subsequent to the diagnostic work can be included.

Developing High Performing teams Work with top teams to formulate visio and values

and subsequent implementation plans. Provide skilled facilitation to challenge and

eliminate unproductive team behavior. We focus on results and drive our practical

implementation plans for each team member High potential assessment Identifying those people that will be the high performers or leaders of tomorrow is crucial. EcoMan can help through providing talent management processes and assessment to identify, review and monitor those high potentials. We address the common pitfalls of typical talent management or succession planning processes such as secrecy, planning without action and


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measured in work simulation exercises and in assessment centre programs. Access Motivation & Values products help you to understand what motivates people and what values they think are important. By using these products employers can nd out how suitable a candidate is for the job and also how well they might t in with the culture of the organization. For some major brands the employee 't' is of critical importance. Access Interests tools are designed to identify a person's preferences for specic types of work-related activity. They are aimed at people working at managerial level, as well as at graduate level, where they can help with career planning. Access Competencies products help to match a person with the right set of competencies. It is widely recognised that this can lead to superior performance in a job. The main components are knowledge, skill and experience, aptitude, behavioural style and motivation. Competencies can be measured in a variety of ways and EcoMan has a comprehensive portfolio of products in this key area. Access Performance products provide a structure within which organizations can measure and monitor peoples performance in an objective and consistent way. We have developed a leading web-based

misalignment between personal aspirations and organizational goals. Our tools and reports will help identify the leaders of tomorrow and how those leaders are likely to perform and their Using the EcoMan Leadership Model, our consultancy is based on research into the style of successful leaders PRODUCTS Over the 26 years of the company's development, EcoMan has designed and packaged over 250 objective assessment tools. These comprise tests, questionnaires and other instruments to measure the performance of people in the workplace. Access Personality products are designed to measure how people like to work and their behavioural style, rather than their ability. There are no right or wrong results, but both candidates and assessors can understand more about personality proles and how that might affect someone's suitability for a role. Access Ability tests look specically at the extent to which a candidate is able to carry out various aspects of a job. They assess verbal and numerical reasoning for example, at all levels of seniority, from directors and senior managers through to administrative and technical staff. Ability can also be

performance management system that can be tailored to an organization's individual requirements. Suitable for: A role where there is a requirement to rapidly

assimilate and apply new information e.g. Business Analysts & Strategists, Systems Analysts, Management Consultants, Financial Specialists.

In an Assessment Centre to provide ner discrimination between higher ability candidates e.g. candidates from a large pool have been pre screened on group tests such as MGIB, and the

requirement is to select the best of these candidates. In a Development Centre to identify areas of

development to improve problem analysis and decision making skills.

Benets Can inform you as to who will be able to manage the demands of the information age and make sound decisions when uncertain and dealing with timepressure. Is cost effective and can be combined with other EcoMan tests to improve your assessment of risks and maximize your investment in key employees. It is simple to use and score. Candidates actually nd it fun to do! Scenarios: Scenarios measure managerial judgments. This test presents individuals with a series of 16 hypothetical managerial situations, each of which is followed by several possible responses. Individuals are asked to rate each of these responses using a sixpoint scale, from highly desirable to highly undesirable. In total, 100 responses are rated. These answers are compared with a set of ideal answers generated by managerial experts, giving an assessment of an individual's managerial judgments. Suitable for: Scenarios is best suited for use in a commercial environment as an aid to recruitment decisions, to assist in management development and training initiatives, or in self-development. Benets Whilst a candidate may have the knowledge and skills to do a job, scenarios enable a recruiter to understand how the candidate might react in 'real life' managerial situations and how likely they are to implement appropriate and effective ways of handling those situations. Scenarios also allow a manager to obtain meaningful feedback on the strengths and development needs in the area of managerial judgments for themselves or their team. The product can help pinpoint areas of managerial judgment that might need development. Management and Graduate Item Bank (MGIB)


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What does it measure? VMG 1,2,3,4 - Verbal Critical Reasoning Measures the ability to evaluate the logic of various kinds of arguments. The task is to decide whether a statement made in relation to the given information is true or untrue, or whether there is insufcient information to judge. The time taken to complete the test is 25 minutes. NMG 1,2,3,4 - Numerical Critical Reasoning Measures the ability to make correct decisions or inferences from numerical data. The tasks set and data presented are highly relevant to a range of management level jobs. The time taken to complete the test is 35 minutes. 2- Personality Assessment: Personality questionnaires provide an indication of an individuals preferred behavioral style at work. A critical element to achieving person-to-job t. It provides valuable information on an individuals preferred behavior on 32 personality characteristics. The OPQ32 dimensions are grouped into three areas: relationship with people, thinking styles, and feelings and emotions. Two OPQ32 versions are available: OPQ32n has a normative format. This straightforward approach makes it particularly appropriate for development, but it can also be used in selection, training and counseling. The time to complete the questionnaire is approx 35 minutes (untimed). OPQ32i has an impassive (forced choice) format, making it ideal for selection contexts. The time to complete the questionnaire is approx 45 minutes (untimed). OPQ32 Reports A range of business-relevant and user-friendly reports are available to aid interpretation. Specic reports have been developed for use by hiring managers with no training or prior knowledge of interpretation of personality assessment results. Benets The OPQ32 is well-suited to help deliver the following results: Identify best-t applicants against job competencies Improve interview hit rates when hiring Identify future leaders Re-deploy talent across the business Recommend senior managers for cross border engagements/transfers

Evaluate the talent pool following a merger, acquisition or restructure Create project teams Manage the transformation of a technical specialist

to an effective people manager 3- Performance assessment & management: Tools to differentiate between adequate and exceptional performance, ensuring that potential can be spotted and planned for. The basics How do you know whether the performance of your people is being managed effectively? Do you sense that some people could do better? Are you clear about the performance metrics you are looking for? And, most importantly, do your people know what they are being asked to achieve? If some of those questions make you feel uncomfortable, you are certainly not alone. Although it is now widely recognised that people performance can transform business success and create signicant competitive advantage, many organizations have inadequate performance management systems in place. The consequences are that people are missing their true potential because they are not motivated to perform better. They are also not clear about how they can improve and there is no structure to monitor and support progress. 4- Competency Management: Dene competency models based on the

organization's objective. Map competencies to jobs, project and groups within the organization Utilize industry specic competency models via established competency contents partners Quickly identify employees with the skills needed for specialized projects. Rapidly identify and manage competency gaps and levels associated with the changing needs during mergers and acquisitions. Develop focused learning events targeted at improving specic competencies Increase employee retention rate by fostering career path development. View an up to the minute competency status of individuals departments. Survey teal time regulatory compliance status and audit trail. Utilize competency models for developmental planning. Leverage competencies in assessment, performance and recruiting applications. Prescribe specic learning products based on an employee's competency gap


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Competency Tracking Competency Mapping Dene Competency Development


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Time Line

3-6 Monthes

Design and Development

Identify job titles/ Job ladders Build Competency Models Design Training Programs Build / Acquire Training Resources

Dependent on the job scope

Implementation and Assessment

New Recruits Recruitment & Testing Classroom & OJT Training Job Integration Competency Assessment New Recruits & Existing Employees Competency Assess & Gap Analysis Gap Elimination Program

1-2 Monthes

Sustainable Development Strategy

Dene Goals Assess Resources Analyze Manpower Needs Dene Projects

Competency Standards & Qualications. Role specic competency proles. Assessment methodology Assessor training Training provider screening & accreditation.

Competency based training Customised training courses to suit company & local requirements Technical & vocational training Safety & emergency response training Assessment of competency

Establish training matrix Gap analysis to identity Individual training requirments Monitor individual training currency & need for refresher training Book training courses Record of competency

Critical Attitudes Attributes and Organisational

Self Management, Teamwork & Leadership

Self Management, Teamwork & Leadership

Over the past years EcoMan has built a highly effective and successful Competency Assurance Management System that has been used to develop and train less competent employees for many industries including Oil and Gas. Our partners main objective is the recruiting and development of local nationals to perform jobs to international competency standards. This results in permanently lowering operating costs and makes sustainable, and long-term contributions to the

growth of the host country. Through this process, EcoMan has the ability and capability to assure our partners that each employee is trained to meet the competencies specied in the approved competency model for the job. The process can also be used to identify competency gaps of experienced employees and dene custom training programs for each individual to eliminate any deciencies.

ECOMAN Consultancy and Training Services in strategic partnership with M&O group have developed a exible and innovative process for

design and implementation of Competency Assurance Management System. The process is illustrated in the gure below:

The result of effective competency mapping and management will enable our partners to develop and design internal control processes and ensure that

employees have the required skills, knowledge and experience to perform their duties competently in their particular work environment.

The Competency Assurance Management Consultancy Process

The Competency Mapping


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Key Components of a Competency Management - Competence Proling - Constructing Standards - Assessment Services - Human Resource Linkages Competence Proling Competence proling identies the skills, knowledge & attributes that, when applied, lead to excellent performance on the job. Typically, these competencies can be grouped and integrated with each other into three key areas: HR Linkages Competence Assurance Management System provides integrated solutions within an HR framework and responsibilities. It enables the HR personnel department to identify specic training needs and requirements in each discipline as shown in the diagram below: 4-360 degree tools: 360 degree feedback is a powerful process, providing feedback on an individual's performance from a variety of perspectives The Basics 360 degree feedback assists in identifying individual strengths, development needs and 'blind spots', ensuring that development is focused accordingly. It is increasingly being developed by organizations as a key tool in facilitating individuals to change and become more successful - enhancing organizational performance. We provide a range of off-the-shelf questionnaires to suit different levels of staff. We also provide a full consultancy service to design and implement a 360 degree feedback program within an organization. This includes: Custom-designed process Questionnaire content design Guidance on internal communications and securing buy-in. Piloting Facilitating feedback sessions Using the data to demonstrate tangible value 5- Simulation exercises - reproduce real life workplace scenarios enabling demonstrable competencies required for successful job performance to be assessed. Simulation exercises reproduce real life workplace scenarios and are used to assess demonstrable competencies required for successful job performance. They are often assessed in Assessment or Development Centers.

The Basics Simulation exercises highlight the strengths and development needs of a candidate in a highly visible way and can be applied for selection purposes, promotion or development. Competencies such as Persuasiveness, Team Working, Innovation, Action Orientation and Decision Making can be difcult to directly assess without simulation exercises. It is when these (and other) competencies are of critical importance that simulation exercises can add most value. EcoMan provides a variety of simulation exercises to suit different job levels and contexts, including: In-trays Group exercises Analysis presentations Fact nding exercises Role-plays 6- Interest inventories - aid career decisionmaking and assist individuals seeking career direction. The Basics EcoMan Interest Inventories have been designed to cover the spectrum of age, experience and occupations They are typically used when a person is considering career entry or career move. EcoMan s Interest Inventories have been developed for use across all job levels. Types Management Interest Inventory - for managers and professionals Advanced Occupational Interest Inventory - for graduates Career Pathnder - In-depth - a practical aid to career decisionmaking - Quick scan - to help career guidance professionals provide self-help for any individual, particularly those up to GCSE and A level. General Occupational Interest Inventory - for non professionals with few educational qualications


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ECOMAN Asesments Short Courses & Solutions: EcoMan is also committed to the setting and implementation of training standards through our membership and involvement with the following establishments: Global Safety Standard (GSS) by Marine and Offshore Limited (M&O) Offshore Petroleum Industry Training Organisation (OPITO) National Vocation Qualication (NVQs) Scottish Vocational Qualication (SVQs) General Certicate of Education (GCSEs) General National Vocation Qualication (GNVQs) EcoMans extensive experience and achievements in designing and developing prescriptive and comprehensive assessment resources solutions will enable your organization to strengthen and maximize the competency level, skills and experience of your staff. EcoMans assessment solutions reect the technical specications of the competency standards against which performance is to be measured. Our unique techniques and methods will ensure that workplace assessors and training providers apply a consistent approach to assessment and that consistent outcomes are produced. The nature and process of competency assessment will vary depending on the purpose of the assessment. Technical and HSE-critical competency require a robust and transparent assessment process that provides organizations with specialized and specic requirements.

Competency assurance The model below represents EcoMans approach to assessment of competency. Competency assessment may also be used as part of wider learning and development, professional progression and career and succession planning framework. This being the case, simplied assessment models may be more appropriate. Examples of our assessment solutions capability include: - Customized development of an assessment process which delivers organizational needs and requirements [assurance versus development]. - Customized development of assessment resources, including Common Assessment Tasks, Assessment Guidelines, and resources for both those undergoing and undertaking assessment. - Training of workplace assessors and training providers in the provision of workplace assessment give organizations important resources to implement CAMS without external assistance or expertise. - Provision of workplace assessment services using ECOMAN team of registered and accredited workplace assessors. Consultancy Servces: Below are listed a number of areas where our consultants can help, the links provide more detail and relevant case studies: Assessment and Development Centers Online selection and assessment systems degree feedback and development Executive assessment, coaching & development Performance management.

Courses Title Duration Motivation Questionnaire (MQ) 1 day

Test Administration Plus (TA) 1 day

Occupational Personality Questionnaires 3 days

Occupational Testing (OT3) 3 days

360o 2 days

Competency Based Interviewing (CBI) 1 day

OPQ Workshop (OPQW) 1 day

Assessor Training (ASST) 2 days



Assessment & Development Centers (Design & Implementation) 5 days

selection and interviewing skills 3 days

Competency design 3 days

INSIGHT 3 days

1 day

1 day

3 days

3 days

2 days

1 day

1 day

2 days

3 days

5 days

5 days

3 days

3 days

3 days


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EPA Risk Management Plan Updates: ECOMAN is an experienced process safety and risk management consultancy. We have developed many Risk Management Programs and we have prepared initial RM Plan submissions, updates and re submissions for numerous facilities covered by EPAs Risk Management Program rule. ECOMAN ensures your RMP update and re-submittal to the EPA meets EPAs current requirements. For example, the following must be assessed for changes in your facilitys Risk Management Program: RMP management system Hazard Assessment (worst case scenario,

alternative release scenario, and, 5 year accident history) Prevention Program Emergency Response Program RM Plan Process Hazard Analysis: ECOMAN uses predictive PHA techniques and methodologies such as Hazard and Operability Studies (HAZOP), What-If Studies, and Failure Modes and Effects Analysis (FMEA) and Major Hazard Analysis (MHA). ECOMAN provides a team leader or facilitator to work with a group of people from the facility to conduct the PHA. We document the PHA study ndings and prepare a report on the study. We can also provide a scribe to assist with study documentation, if desired by the client. We facilitate both initial PHAs and revalidations of existing PHAs. ECOMAN PHA Team Leader: Prepares for the study Advises on the selection of team members and methodology and the denition of study scope Oversees the team's brainstorming of causes and consequences of possible accidents and the formulation of recommendations for appropriate corrective actions Audits and Assessments: ECOMAN provides one or more auditors to conduct an on-site PSM, RMP, security or other type of audit. ECOMAN auditors employ protocols with ECOMANs software package, AUDITWorks, to conduct and document the audit. ECOMAN also conducts simpler reviews of your programs to help determine whether they have gaps or deciencies.

EPA Risk Management Plan Updates: ECOMAN is an experienced process safety and risk management consultancy. We have developed many Risk Management Programs and we have prepared initial RM Plan submissions, updates and re submissions for numerous facilities covered by EPAs Risk Management Program rule. ECOMAN ensures your RMP update and re-submittal to the EPA meets EPAs current requirements. For example, the following must be assessed for changes in your facilitys Risk Management Program: RMP management system Hazard Assessment (worst case scenario, alternative release scenario, and, 5 year accident history) Prevention Program Emergency Response Program RM Plan Process Hazard Analysis: ECOMAN uses predictive PHA techniques and methodologies such as Hazard and Operability Studies (HAZOP), What-If Studies, and Failure Modes and Effects Analysis (FMEA) and Major Hazard Analysis (MHA). ECOMAN provides a team leader or facilitator to work with a group of people from the facility to conduct the PHA. We document the PHA study ndings and prepare a report on the study. We can also provide a scribe to assist with study documentation, if desired by the client. We facilitate both initial PHAs and revalidations of existing PHAs. ECOMAN PHA Team Leader: Prepares for the study Advises on the selection of team members and methodology and the denition of study scope Oversees the team's brainstorming of causes and consequences of possible accidents and the formulation of recommendations for appropriate corrective actions Audits and Assessments: ECOMAN provides one or more auditors to conduct an on-site PSM, RMP, security or other type of audit. ECOMAN auditors employ protocols with ECOMANs software package, AUDITWorks, to conduct and document the audit. ECOMAN also conducts simpler reviews of your programs to help determine whether they have gaps or deciencies.

Consultancy services


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Hot Work Permits Management of Change Incident Investigation Contractors Pre-Start-up Safety Review Emergency Planning and Response Risk Management: ECOMAN works with clients to cover RMP requirements to: Develop and implement a Management System Conduct a Hazard Assessment Develop and implement a Prevention Program Develop and implement an Emergency Response Plan Submit a Risk Management Plan We also assist clients in preparing updates to RMPs and risk management plans. These are required within ve years of their previous submission, for new processes, or whenever a process becomes covered under the regulations, and when certain types of process changes are made. We develop a Management System by working with our clients to assign responsibilities for the overall program and individual program elements, and by dening lines of authority. The Hazard Assessment involves an Offsite Consequence Analysis (OCA) and the compilation of a ve-year accident history for the process. The OCA considers worst-case and alternative release scenarios so that impacts on the population and the environment can be determined. Safety Instrumented Systems: ECOMAN helps clients modify their PSM programs to address SIS, such as additions to process safety information, PHA, operating procedures, and mechanical integrity. We also help to establish SIS Safety Requirements Specications and assist in developing procedures for SIS installation, commissioning, testing, operation, maintenance and change reviews. ECOMAN also facilitates the performance of LOPA studies by a team of facility personnel to help determine what safety integrity levels (SIL) are needed for SIS. Layers of Protection Analysis: ECOMAN facilitates LOPA studies for clients. We also help decide which safeguards can be considered by LOPA and we help determine their failure probabilities. ECOMAN applies LOPA after a PHA has been performed. Typically, high risk scenarios are rst identied for consideration. Individual hazard scenarios, dened by cause-consequence pairs, are analyzed. LOPA considers safeguards that are Independent Protection Layers (IPLs), dened as

those whose failure is independent of any other failures involved in the scenario. A key part of LOPA is the determination of the Safety Integrity Level (SIL) provided by the IPLs involved in the scenario. The SIL is usually dened as a Probability of Failure on Demand (PFD). These SILs are used in LOPA to assess scenario risk and compare it with risk tolerance criteria to decide if existing safeguards are adequate, and if additional safeguards are needed. ECOMAN has performed a variety of LOPA studies. We have produced templates for use with ECOMAN's software package, PHAWorks, to conduct these studies. We have also developed extensions of LOPA to address human factors and process security. Process Security Management: ECOMAN has developed a comprehensive process security management program that parallels management systems used for process safety management (PSM) which address accidental releases of hazardous materials, and information security (BS 7799:2) which includes the protection of electronic information from cyber attack. Modeling process security management on these management systems offers numerous benets. A considerable amount of development work has been performed and experience accumulated with these other programs. Most process companies invest signicant resources in them and value them highly. Modication of an existing program to address process security is easier and more efcient than developing a completely new program. Furthermore, many companies already have in place elements of process security that can be integrated readily into an overall program Services Offered ECOMAN assists clients in designing and implementing process security management programs. Such programs help reduce the likelihood and severity of terrorist and criminal acts. ECOMAN can also lead or assist with reviews and audits of facilities to assess the current state of protection against threats of terrorism and criminal acts. ECOMAN has developed approaches for threat and vulnerability analysis and guidelines for the use of inherent security measures. We have formulated model process security programs for various threat levels that can be used as reference points for developing new programs or improving existing ones. These approaches have been published in periodicals and presented at conferences. Security Vulnerability Analysis: ECOMAN provides facilitators to lead a team of facility personnel in performing threat and vulnerability analysis.


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ECOMAN has developed and published approaches for threat and vulnerability analysis. We have developed templates for use with ECOMAN's software PHAWorks to perform vulnerability analyses. Threat analysis is the rst step in risk assessment for deliberate acts. It is used to identify the sources and types of threats and their likelihood. Once specic threats have been identied, vulnerability analysis is used to identify threat scenarios, i.e. how threats could be realized. The results of the analyses are used to assist in making decisions on the levels of safeguards and secure guards that are needed. This includes consideration of: Prevention Inherent safety/security Process design Site security Controls Threat analysis considers the motivations and capabilities of adversaries and facility security factors are rated to develop a threat prole. Plants and processes are divided into sectors and each credible threat within each sector is considered. Vulnerabilities are identied by the team brainstorming ways barriers can be penetrated and process containment breached. Facility Siting: ECOMAN can help ensure your PHAs address facility siting to meet OSHA's expectations and requirements. We can also conduct a stand-alone Facility Siting Analysis (FSA) for your facility or individual process areas to provide a more thorough analysis. Such a study focuses on facility siting issues alone, which helps ensure that facility siting issues are addressed properly and are not overlooked. Results of a standalone FSA can be referenced during a subsequent PHA study. Issues covered in a Facility Siting Analysis include: Identifying hazard scenarios that could have signicant effects on occupied buildings Identifying vulnerable locations of control rooms, and other buildings that may be occupied by people Spacing of process units Spacing between equipment and employees in occupied buildings, and equipment and potential ignition sources Domino effects, i.e.: the potential for an incident to propagate from one process area to another separate area Analysis of the ability for an occupied building to provide sheltering-in-place Emergency response issues such as availability of emergency equipment, and the location of re suppression systems ECOMAN presents the ndings of the FSA and facilitates a client team in the generation of

recommendations for corrective actions. A written report is issued after these team sessions that document the FSA results and the recommendations generated by the team. ECOMAN consultants are experienced in performing FSAs and can assist clients in choosing the best consequence analysis software modeling tools to meet the unique requirements of each project. They understand how to meet applicable good engineering practices (such as API RP 752) and comply with regulatory requirements. Human Factors and Human Error Analysis: specic human error or human factors studies to provide a more thorough assessment that is warranted by the human contribution to process risk. Such specic studies can be conducted before a PHA is performed so the results can be utilized in the PHA. Human error analysis involves the systematic identication and evaluation of the possible errors that may be made by operators, maintenance engineers, technicians, and other personnel in the plant. Various analysis methods are used such as task analysis and job safety analysis. Human factors engineering studies focus on the interface of people with the process and its impact on system operation. Detailed checklists are used with a people-process interface model to identify factors that increase the likelihood of human errors. ECOMAN has developed improved approaches for considering both human errors and human factors in process safety.

Engineered safeguards Mitigation Emergency response Buffer zones

THE HUMAN-MACHINE MODEL USED TO HELP ID ENTIFY HUMAN ERRORS AND THE FACTORS

THAT INFLUENCE THEM


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ECOMAN provide An understanding of human error contributions to risk Knowledge of human factors that affect performance Expertise with human error and human factors analysis techniques Analysis tools and checklists to aid studies ECOMAN offers the training courses Understanding Human Factors for Process Safety - 1 day Human Error and Reliability Analysis - 2 days Procedures Development: ECOMAN helps clients decide when and where procedures are needed. We help design and develop procedures according to established principles and best practices to ensure they are written for their users. We also help ensure regulatory requirements for procedures are met. While much of our work focuses on operating and maintenance procedures, we also help clients develop other facility procedures such as Safe Work Practices, Emergency Procedures, and Safety Procedures. ECOMAN helps clients develop new procedures as well as revise existing procedures to meet current standards. We also advise clients on procedure maintenance, control and training. ECOMAN works with clients interactively to develop procedures. We encourage the active participation of those who will use the procedures. Procedure users provide information on the actions required in the procedures and ECOMAN casts this information into a format that helps ensure usability.

ECOMAN is experienced in both developing procedures and assessing existing procedures. We understand the regulatory requirements for procedures and current industry standards for procedures development. ECOMAN offers the training courses Principles of Procedure Writing - 2 days Advanced Procedure Writing - 2 days Understanding Human Factors for Process Safety - 1 day Release and Spill Assessment: Services Offered ECOMAN performs assessments to identify gaps and help reduce the likelihood of future releases and spills. ECOMAN's assessment protocol examines various aspects of your facility including equipment; control systems; management systems; policies, programs and procedures; human and organizational factors; and environmental issues. We make observations of the facility and equipment; review programs, documentation and records; and conduct interviews with the various levels of facility personnel. A report is provided that summarizes ndings, identies root causes of problems, and provides suggestions for corrective action. ECOMAN has extensive knowledge and experience with many facilities handling hazardous materials. We have assisted numerous companies in both developing and assessing release prevention programs.

THE COGNITIVE MODEL SHOWS THAT THE READING EFFORT AND COMPREHENSION LEVEL FOR

PROCEDURES AND OPERATOR STRESS CAN ALL DETRACT FROM TASK PERFORMANCE


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Mechanical Integrity ECOMAN helps companies establish new MI programs and rene existing programs to make them more effective and help ensure regulatory requirements are met. Our work covers: Management System - Any activity important to an organization must be managed. This requires policies, procedures, work instructions and documentation. ECOMAN works with clients to ensure responsibilities are assigned, authority is given, supervision is provided,resources are made available, and people are held accountable for MI activities. MI is not just maintenance, although maintenance is a major part of an MI program. Other activities are involved such as training and quality assurance. MI programs typically cover these areas: Management system Identication and categorization of covered equipment Applicable codes and standards Maintenance tasks MI procedures MI training Inspection & testing (Preventive/Predictive Maintenance PM) Correction of deciencies in equipment Quality Assurance (QA) program Dispersion and Consequence Modeling ECOMAN calculates source terms (amount and form of material released) for toxics and ammables. For toxics, the distance traveled and coverage by the material is determined along with its effects on people and the environment. For ammables, the heat radiation from a re is calculated together with its impact on people and property. For explosive materials, blast overpressures are calculated along with their impacts on people, equipment and structures. ECOMAN uses models tailored to each situation encountered. Gas, two-phase, and liquid releases are modeled as required and discharge rates are calculated. Dispersion is modeled for buoyant or heavy gases, as appropriate. Toxicity data and dose response models are used to model toxic effects. Quantitative Risk Assessment Services Offered: ECOMAN uses a variety of methods tailored to each situation to calculate accident probabilities and consequences in order to determine risk. ECOMAN combines accident consequences and probabilities into various risk measures including indices, individual risk, and societal risk. Results are


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presented as point estimates, risk contours, or frequency-number (F-N) curves. Usually, the risk measures are compared with risk acceptability criteria such as limit lines. We also evaluate risk uncertainties, sensitivities and importance for consideration in decision making. ECOMAN has available modeling tools and data needed to perform QRAs. We are experienced in using them in a variety of projects. ECOMAN offers the training course Risk Analysis and Decision Making - 1 day Probability Modeling ECOMAN assesses the reliability of process systems and the likelihood of process incidents for clients using modeling techniques such as fault tree and event tree analysis. ECOMAN uses both historical incident data and failure rate data to quantify fault and event trees and evaluate incident probabilities. Studies may involve dependent failure analysis to account for common cause failures and human reliability analysis to quantify human error probabilities. We also perform uncertainty analysis to explore the effects of data uncertainties on the modeling results. We perform sensitivity analysis to identify the most important contributors. ECOMAN offers the training course Probability and Frequency Analysis - 1 day Emergency Response Programs ECOMAN can develop a comprehensive ERP, or assist companies in improving existing ERPs. ERPs developed by ECOMAN address: On-site and off-site notication procedures; Emergency evacuation procedures; Personnel roles, lines of authority, and

communication; Rescue and medical duties for those employees who are to perform them; Emergency response training requirements; Site decontamination procedures;

Provisions for critique of response and follow-up; Personal protective and emergency equipment. It is good practice to conduct emergency response drills to test the efcacy of the ERP and help ensure the program works for actual events. ECOMAN can assist companies in developing and implementing appropriate drills. ECOMAN helps clients to determine credible release scenarios which should be addressed by the ERP and develop procedures that address the scenarios. We compare response plans with release scenarios to help ensure the emergency planning zones, egress routes, locations of PPE for emergency responders, and specied assembly areas are appropriate. Due Diligence Reviews for Mergers and Acquisitions ECOMAN's consultants assess compliance with safety and health programs for a facility that is the subject of a merger or acquisition. We employ audit protocols and utilize ECOMAN's software package, AUDITWorks 1, to conduct the review. ECOMAN's review focuses on the policies and procedures that make up the safety and health programs being reviewed. We address each aspect of the programs and include the management systems that are used to implement them. ECOMAN is internationally recognized for its work in safety and risk management. This provides a stamp of authority for the reviews we conduct. ECOMAN's has extensive knowledge of regulatory requirements for health and safety. This helps in identifying program deciencies. ECOMAN has considerable experience in auditing and reviewing safety programs. This helps ensure an efcient audit. ECOMAN has developed the software package, AUDITWorks, which provides protocols and facilitates documentation of reviews.


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Expert Witness and Litigation Support ECOMAN provides litigation support and expert testimony services. We can also perform third-party reviews, provide expert testimony for permit hearings, and participate in community outreach programs. ECOMAN applies its expertise in process safety and risk management to provide opinions on the design of process safety and risk management programs. In particular, we can opine on the degree of compliance of programs with applicable regulations and prevailing industry standards. ECOMAN is experienced in working with attorneys. We understand the legal process and the role of the expert witness. We can provide technical experts who are trained as expert witnesses and can present their opinions in the face of the often hostile cross examination, as well as prepare effective expert reports. Certicate in Non-Destructive Laboratory Testing and American Society Mechanical Engineering ECOMANs certied and experienced technical consultants deliver throughout the year, rst class courses in non-destructive testing laboratory (NDT) with certied procedures and processes in accordance with SNT-TC-1A of American Society of Non-destructive Testing (ASNT). This is done in line with International codes on the subject and ISO 9000 Standards. ECOMANs certied and experienced technical consultants deliver requirements. ECOMAN also conducts training programs on various aspects of American Society Mechanical Engineering (ASME) codes. The participants of these courses will be familiar with various salient features of the ASME codes and its structures and will be conversant with the applicable codes according to his applications. IMPLEMENTATION OF QUALITY ASSURANCE ISO17025 SYSTEM ECOMAN is rst consultancy organization in Middle East to implement quality assurance system of ISO17025. Our team of dedicated technical consultants has extensive experience and proven record in establishing, implementing and preliminary auditing procedures of your laboratory tests and measurements. ECOMAN can also train your laboratory chemists and technicians on the new system. SHUT DOWN INSPECTION ECOMANs qualied and experienced professionals in inspection of pressure vessels, heat exchangers and equipment can work with your technical team to provide a systematic and analytical approach on the inspection processes and procedures during normal service and the shut down stages. The inspectors

carry out visual inspection, witness test, review NDT, verify measurements and assess workmanship. This service can be given with or without inspection equipment as per customers needs. In conjunction with this service, ECOMAN will also perform a root cause analysis for any failure modes during normal service and shut down stages.


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Hazard Analysis Critical Control Point (HACCP) ECOMAN's experts are able to assist companies design and implement HACCP systems as well as provide training for their staff. In addition, we are able to assist with the identication and documentation of potential hazards. The range of hazards could include safety hazards such as toxins, contamination, foreign bodies, decomposition, microbiological and nonsafety hazards such as product quality, product substitution, etc. The next step by ECOMANs is to help identify "critical control points" in the production process and establish critical limits. The remaining parts of the HACCP system, Monitoring, Corrective Action, Record Keeping and Verication already exist within an ISO 9000 quality system. ECOMAN would normally strengthen those parts of the ISO 9000 system to ensure they effectively deal with the HACCP requirements. HACCP implementation and training will bring valuable benets, including: Reducing likelihood of recall & adverse publicity Reducing wastage Reducing costs through less problems and rework Improving processes Raising standards Competency Assurance Process Consultancy Projects Our clients typical objective is the recruiting and development of local nationals to perform jobs at international competency standards. This permanently lowers operating costs and makes sustainable, long-term contributions to the growth of the host country. The result is a win-win solution for the client, the employee and the country. Through this process, ECOMAN and the client prepare competency models for each job title in the

facility and then design and deliver the necessary training programs to achieve competency objectives. Individual employees are assessed against these competencies, gaps are identied, and custom training programs are developed for each individual. As a result, gaps are closed across the organization and clients are assured that each employee is competent to meet the O&M job requirements. ECOMAN can help you to realize these same substantial benets on your upcoming or current projects. Let us show you how a modest investment in the competency development of your personnel will be repaid many times over in lower operating costs and peace of mind. Summary of ECOMAN Competency Assurance Process The Five Step ECOMAN Competency Assurance Process may be summarized as follows: Step 1: Prepare Training and Recruitment Strategy At the outset, ECOMAN specialists will work with a client to specify the sustainable development goals of the program, existing resources of the organization, the expected qualications and background of national recruits for the various jobs to be lled, pretesting that will take place, and the manpower needs in terms of numbers and experience. Recruits are typically high school or equivalent graduates. Step 2: Build Competency Models ECOMAN competency specialists, using all available project documents and onsite interviews, prepare a detailed Competency Model for each job for which training will be required. This key step lays the foundation for the entire competency assurance process. The competency models are usually divided into ve categories and four competency performance levels.


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Step 3: Design and Develop Training Programs With competency models in hand the ECOMAN subject matter specialists design the required training programs. Beginning with the identication of the On Job Training (OJT) required to perform job-specic tasks, the training design proceeds to specication of the Specialty Training required as a pre-requisite to OJT (typically classroom or e-Learning, devoted to key areas of Operations, Electricity, Instrumentation and Mechanical Equipment), and continues with the Foundation Training required to prepare the trainee for Specialty Training (Physics, Chemistry, Mechanical Drawing). Finally, Technical English Language training, if necessary, is specied. Health, Safety and Environmental practices and Soft Skills are incorporated into all the training as appropriate. Training Resources: After the training design has been completed, the appropriate testing and training materials are specied and either developed or purchased. ECOMAN has a substantial database of training materials for many industrial, oil and gas facilities, which makes this phase easier to complete. Step 4: Implement Training Training of new recruits takes place in reverse order of the way in which training is designed. It begins with Technical English Language, as necessary, and then proceeds in order to Foundation Training, Specialty Training and On-Job Training. Assessments take place throughout the training and certicates, including City and Guilds certication, if requested, are issued at key stages of the training to each successful candidate. ECOMAN strongly recommends that employees be mentored during the rst six months on the job by an ECOMAN specialist with the aim of bringing the employees to full performance in a short period of time. During this Integration Training each mentor is able to handle about 10 new employees.

Step 5: Competency Assessment of New and Experienced Personnel Assessment of New Recruits: Approximately one year after the completion of training, when the new employee has settled into the job and built a level of condence, the rst competency assessment takes place. First line supervisors, after attending an ECOMAN competency assessment workshop, perform this individual assessment. This evaluation determines whether an employee is fully competent to perform the job or has certain competency gaps that require further training. It is good practice for a third party, often ECOMAN, to audit the work of the rst line supervisors to verify its accuracy and objectivity. The full process, including competency assessment and audit is shown on the left. Assessment and Training of Experienced/Existing Personnel: Experienced recruits and existing employees should undergo a competency assessment at the earliest possible date to determine whether they are fully competent or require further training to remedy any competency gaps. Following competency assessment and gap identication, a gap elimination training matrix is identied for each individual at the operating facility. Annual Competency Assessments, Audits and Certicates of Competency Competency assessments are typically performed annually to determine whether an employee has overcome their identied competency gaps. A Certicate of Competency is issued by ECOMAN after an audit conrms that an employee is competent to perform a given job. This certicate assures the company that the employee is competent to perform that job. Of course, if an employee is promoted to a new position, the competency assessment begins again for the new job.


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EcoMan training outsourcing is a cost-effective way of ensuring that your company's intellectual resources are fully engaged in meeting the goals of your organization. With almost 40 years of experience centered solely around learning strategies and performance improvement, EcoMan is adept at driving efciencies into your training processes, reducing your training costs, boosting the effectiveness of your learning, and maximizing your infrastructure investment. Our world-class expertise, full-service capabilities and ISO 9000:2000 rating, helps us optimize the value and effectiveness of your organization's training by delivering a turnkey solution covering every phase of the training process: Strategic alignment and planning Analysis Solution development Learning design or procurement Development delivery Technical integration Logistics Administration Reporting

Training Outsourcing Solutions

There are no canned training outsourcing solutions at EcoMan. Our expert consultants study your organization and strategically map your training needs, not only to the best practices youd expect from a global leader in training, but also to the processes that will be most effective and efcient for your unique operational goals. The result is the best training outsourcing solution for your company-a solution that can change as your company's needs change. Whether you need consultation in a specialized discipline or an end-to-end training outsourcing solution, EcoMan has the services and skills to get the job done:

Learning Technology Management

Needs Assessment Evaluation and Selection Integration and Customization Hosting Help Desk

Analysis, Design, and Development Sourcing, Evaluation, and Selection Vendor Management Course/Program Management

Training and Tuition Administration Logistics Instructor Resource Management Delivery Customer Support

Learning Analytics Activity, Financial, and Performance Reporting Key Performance Indicators Service Level Agreements

Curriculum Management Operations

Measurement & Reporting


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Training Outsourcing Partnership EcoMan's mission is to improve an organization's performance and competitiveness through the integration of people, processes, and technologies. We accomplish this by providing innovative training and consulting solutions in long-term partnership with our customers. EcoMan understands that every company and training organization is different, which is why we develop a unique solution based upon our clients' needs. You may need relief from administrative logistics so you can focus on other business goals. Or, you might have the staff to cover logistics but need a trainer or content developer. Whatever your situation, EcoMan can work with you in partnership, leveraging our best-in-class resources to nd the ideal training outsourcing solution-for you. What does it mean to be a training outsourcing partner with EcoMan? It means we think long-term, but are prepared for changing needs along the way. It means we take a real stake in ensuring your success. Most importantly, it means we value a strong relationship with you, and we take the time to fully understand your organization's culture, business drivers, and goals.


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Training Outsourcing Benets What differentiates EcoMan from other training outsourcing providers is our commitment to quality-which begins with getting to know and care about your business goals as much as you do. It continues with leveraging our world-class expertise, people, and resources. It includes accountability, focus, industry knowledge, and unparalleled buying power. Even our training outsourcing logistics and administration processes are ISO 9001:2000 registered, a testament to our unmatched quality standards.

Quality Enjoy Unmatched Training Quality-As a specialist in training, EcoMan maintains a superior cadre of industry professionals, courseware, expertise, contacts, vendors, and other resources. You can be assured our criteria are as high as your expectations. Experience Proven Processes and Practices-EcoMan is committed to achieving the highest quality in all of the services we provide. The quality of our work is delivered by not only hiring the right people, but through our processes dedicated to continuous improvement. You will benet from proven processes and practices such

Access World-Class Capabilities-As a global leader with decades of experience, we have made signicant investments in people and resources that have served companies with challenges similar to yours. Although every company is unique, this expertise enables us to accelerate delivery of your solution, provide seasoned expertise, and run your training function efciently.

Optimize Your Flexibility-Our depth of capabilities and willingness to serve your needs enables you to choose only the services you require at any given time. Plus, we develop our solutions with exibility in mind, so if your needs change over time, you're not locked into a rigid solution. Scale Your Solution as Your Company Grows-With a staff of thousands and ofces in over 60 countries, there is no limit to where-or how much-EcoMan can help you grow. Transform Your Business-The best-in-class expertise, processes, and systems provided by ECOMAN can help vault you beyond the performance curve delivered by in-house means, enabling you not only to concentrate on the factors that make you more protable today, but to strategize on expanding your business further in the future. Simplify the Outsourcing Process-Customer care is the top priority for EcoMan. We provide one point of contact for project management concerns. We consolidate vendor invoices into one invoice. And we provide a call center to handle all of your trainees' needs.

Reduce Your Operating Costs-Compared to inhouse training departments, our lower cost structure results from a company-wide specialization in training; the economies of scale that come from our buying power; and our ability to divide our investments in people, processes, and technology across all companies we serve. Minimize Your Risks-Since our investments in technologies are shared across our entire enterprise of clients, you're assured of a more cost-effective solution. And since training is all we do, we keep up to the minute with industry news, trends, best practices, and other pertinent information needed to supply an effective and, in applicable cases, compliant solution. Access Global Buying Power-Over the years, ECOMAN has formed strong relationships with partners who supply technology and courseware. These relationships not only result in lowered costs to you, but they also ensure that your technology is proven and appropriate to meet your needs.

as: ISO-registered processes Web-based quality systems Corrective and preventive action reporting Performance measures and metrics Service level agreements

Flexibility Cost Reduction


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EcoMan specializes in providing IT Consulting Services to our clients in Gulf and the Middle East Region. EcoMan partner with their clients to establish a solid understanding of their business model, requirements and restrictions and build the IT framework that goes in line and supports the business model of the organization according to international standards and best practices. EcoMan provides IT Consultancy Services to a wide base of clients. EcoMan specializes in: Building IT Strategies Software Analysis and Design Software Development Quality Assurance/Control Project Management EcoMan IT Services EcoMan is in the business of providing state-of-the-art professional services in a diversity of technologies that support our vision in providing the best IT solutions and consultancy services to the local and global markets. EcoMan sound partnerships with international market leaders, and their professional teams solid experience allowed them to provide a wide range of services in the following elds: Oracle Technology Consulting and Technical Services Oracle E-Business Suite Consulting and Technical Services Linux Consulting and Technical Services Security Consulting and Technical Services E-Solutions Architecture, Design, and Implementations EcoMan IT Solutions EcoMan specializes in multiple key IT areas, with tremendous added value in the solutions integration eld. As the world is moving towards e-business, there are pressing needs in the market for solutions that t into the e-space. Todays organizations are changing their current processes and collaboration schemes to adapt to the new ways of doing business, EcoMan is dedicated to facilitate superior integrated solutions: e-Solutions Enterprise Resource Planning (ERP) Solutions Business Continuity Data Warehousing & Business Intelligence Technology Migrations E-Solutions EcoMan specializes in a broad spectrum of e-Solution Services including e-Government, Web Services, e- Business and Portal Solutions. EcoMan helps

customers in conducting: Business Analysis Business Process Mapping Business Process Re-engineering Architecture and Design Development and Integration Security Assurance Implementation of critical e-Solutions and Stress Testing EcoMan elite team of experts in the J2EE and Oracle platforms bring in reliable, yet exible, scalable and most secure solutions to the client. We capitalize on years of experience in e-Solution Architecture, Design and Implementation. EcoMan Enterprise Resource Planning (ERP) Solutions Along with its portfolio of solutions through international partners and highly qualied experts, EcoMan provides functional and technical services for a wide variety of customers through specializing in Oracle Applications and Oracle Grid Technology; to match each organizations business requirements and help organizations be in par with current global economic and technology business trends and show them the way towards success in an ever growing global business environment. EcoMan provides consulting and technical services to architect, implement, tune and administer ERP Solutions based on Oracle E-Business Suite and Oracle EBS Special Edition, that cater for the modern organization needs for a comprehensive, integrated operational model of resources planning, either for big enterprises or small-to-medium operations. EcoMan Business Continuity Business continuity requires extensive planning; EcoMan experts are helping customers implement Business Continuity Solutions according to international standards. Our experts contribute to the implementation of Business Continuity Process by: Reviewing existing Business Continuity procedures Conducting risk assessment Contributing to the design of a Business Continuity / Disaster Recovery Solutions Setting Backup / Recovery strategies and procedures Solution Implementation Personnel Training Testing the Business Recovery Process Data Warehousing & Business Intelligence Changes in todays business environment combined with the competitive advantages of new

EcoMan IT Solutions


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technologies, make sticking to legacy systems cumbersome. Ruthless competition and mounting pressure on proles are driving the need for new tools and new approaches to decision making. EcoMan experts are focused on addressing the Critical Success Factors of such processes; any Data Warehousing / Business Intelligence implementation shall: Provide access to good data Enhance users ability to understand the results Increase users business acumen Help communicate the ndings and take action Technology Migrations Open Source Software (OSS) / Linux Migrations: EcoMan is in the business of helping clients save money and get control over their IT infrastructure and architecture. EcoMan is a single source for: Assessing potential benets derived from a selective OSS deployment. Helping develop an OSS strategy Developing OSS migration and co-existence plans. Training staff in OSS technologies Providing reliable, ongoing support for OSS product ORACLE / J2EE Migrations: EcoMan is an excellent partner for any customer aiming at migrating / rebuilding internal applications into the robust architecture provided by the combination of Oracle, J2EE, & UNIX/LINUX. Professional IT Training In its strive to be the leading solution provider, EcoMan established its own training center, delivers word-class certied training instructed by certied professional trainers who have achieved international recognition for their outstanding instructing skills. In order to deliver certied training, EcoMan IT Center holds partnerships with a host of international technology vendors and institutes including but not limited to: Oracle Corporation. Red Hat, Inc. Security Certied Professional. Microsoft Corporation. Linux Professional Institute. Our Partners Novell Novell provides top of breed interactive business solutions in the data center, security and identity,

resource management, workgroup, and desktop spaces. Novell serves customers in varied market segments through solid partnerships with local providers in the region. EcoMan is an International Novell Business Partner. ORACLE Oracle Corporation develops markets and distributes computer software that helps its customers mange and grows their businesses and operations. The Companys offering include new software license, software license updates and product support and services, which include consulting, product services and education. EcoMan is an Oracle worldwide Partner Redhat Red Hat Inc. is the world leader in providing an enterprise operating system and related management services based on open source technology for the information technology infrastructure requirements of large enterprises. EcoMan is a Red Hat Business partner EcoMan is a Microsoft Gold Certied Partner this means that we employ Microsoft Certied Professionals (MCPs) and System Engineers (MCSEs); individuals who have passed certication exams designed to validate their mastery using Microsoft tools and technologies Our Close relationship with Microsoft helps us implement their "best practices" when we design and recommend a network architecture. We have even had our recommendations validated "blessed" by Microsoft.


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ORACLE Courses Learn Oracle from its Source Being Oracle partner, ECOMAN gives you the opportunity to attend Oracle courses from Oracle Corporation yet with prices less than the ofcial prices. Chose a location you prefer among the many branches in the region including: Dubai, Riyadh, Jeddah, Khobar, Abu Dhabi, Bahrain, Oman, Qatar, Amman and Cairo. Attendees will obtain course material and attendance certicate from Oracle. To obtain the up-to-date Oracle schedule,

Documents

Ecoman 2009 Training Schedule