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1
ECONOMIC GOVERNANCE AND THE LOCAL BUSINESS ENVIRONMENT:
EVIDENCE FROM TWO ECONOMICALLY LAGGING PROVINCES OF SOUTH
AFRICA
Christian M. Rogerson, School of Geography, Archaeology & Environmental Studies, University
of the Witwatersrand, Johannesburg, South Africa: E-mail: [email protected]
__________________________________________________________________
Abstract: The improvement of local business environments in order to provide more favourable
conditions for private sector development represents a critical policy intervention for
strengthening local economic development planning. This article reports the findings of a
participatory assessment tool which was developed to assess changes in the business
environment between 2006-2009 for 16 local municipalities in South Africa’s Eastern Cape and
Mpumalanga provinces. It is shown that whilst a general improvement is recorded in the overall
quality of local business environments across surveyed municipalities, in many cases the
improvement is marginal. This points to a need for sustained intervention and support in order to
achieve necessary improvements in the local business environments within these two poor
provinces of South Africa.
Keywords: Economic Governance; Local Business Environment; Private Sector Development;
Local Economic Development; South Africa
2
Introduction
The existence of a vibrant private sector is highly dependent on whether the policy environment
obstructs or enables private enterprises to form, operate and exit a business (Millett 2009). The
private sector functions within a complex network of political, legal and institutional conditions,
which are captured by the terminology ‘business climate’ and ‘business environment’. The
definition of these two terms is, however, “problematic” (White 2004, p. 19). It is acknowledged
that the two terms are “more often than not rather loose” (Tanburn and Wenger 2006, p. 2) and
lack agreed or standard definition (UNIDO and GTZ 2008). Indeed, often different scholars and
donor agencies apply different definitions and rival terms such as business climate, investment
climate and enabling environment to cover the same or similar ground (Hindson and Meyer-
Stamer 2007, p. 3).
The improvement of local business environments in order to provide more favourable conditions
for ‘doing business’ by the private sector represents one focal point for local economic
development planning (van Gerwen and Nedanoski 2005; Hindson and Meyer-Stamer 2007).
Ruecker and Trah (2007, p. 57) emphasize that a conducive local business environment “reduces
the costs of doing business, unleashes economic potential and attracts investment”. By contrast,
if the local business climate is dominated by problematic governance patterns, cumbersome
political guidelines, laws and regulations and ineffective administration, enormous and
unnecessary costs are imposed upon the private sector with correspondingly negative impacts for
local economic growth. In most contexts the existing business environment is biased towards
larger formal enterprises to the disadvantage of small and medium enterprises and “more so, of
the very small informal enterprises of the very poor” (Chen 2005, p. 2). Generic business climate
reforms are viewed as affecting all firms or enterprises and “are thus claimed to induce
improvements with broad social outreach” (UNIDO and GTZ 2008, p. 2). As a whole, it is made
clear that whilst business environments do not have to be perfect, “they have to be good enough
on a number of crucial dimensions to stimulate investment and competition sufficient to launch
the self-reinforcing process of industrial growth” (Eifert et al. 2005, pp. 7-8).
In South Africa the shaping of a conducive business environment is regarded as “a key
ingredient” for the establishment of vibrant competitive local economies, which are a
cornerstone for successful local economic development (DPLG 2008, p. 1). The National
3
Framework for Local Economic Development encourages local governments to foster conditions
that stimulate and enable the general environment in which business is done (DPLG 2006). It is
stated that district and local municipalities are considered to “have a lead role to play in ensuring
that local business environments create the opportunities for shared economic growth and
development” (DPLG 2008, p. 1). In particular, an urgent need exists to improve the local
business environment for private sector development within South Africa’s most economically
lagging regions. Indeed, international donors supporting local economic development processes
in South Africa have sought to improve local business environments by kick-starting local
reforms and dialogue between local government and the private sector and galvanizing a series
of ‘quick win’ reform measures which can build the necessary trust at local level essential for
wider targeted reforms of the local business environment and thereby to further the long-term
prospects for successful local economic development (Ruecker and Wegmann 2006; UNIDO and
GTZ 2008).
The aim in this article is to undertake an analysis of changing local business environments for
private sector development in two of South Africa’s economically lagging provinces. More
specifically, the objective is to investigate the changing conditions of local business
environments across select district and local municipalities in the two provinces of the Eastern
Cape and Mpumalanga. The paper is structured into three sections of discussion. First, an
overview is given of the importance and issues drawn from international debates on improving
the local business climate or business environment for private sector development. Second, a
discussion is undertaken of the methodology and case study research in South Africa. The study
utilizes a participatory assessment tool to measure economic governance and the conduciveness
of local business environments in 16 local municipalities. Lastly, attention turns to an
examination of research findings which interrogate the local business environments across the
two provinces under investigation.
4
Improving the Local Business Environment for Private Sector Development
During the past decade, the enhancement of business or investment climates “has become an
important topic in the international discourse on private sector development” (Kaufmann et al
2007, p. 2). In particular, the international donor community has turned increasingly to the
broader conditions in which enterprises operate “in the search for ways to affect a larger number
of firms and hence expand the benefits of their interventions” (White 2004, p. ii). According to
the World Bank (2002), improving the investment climate is about better public policy for the
private sector, including the required supporting institutions. The World Development Report for
2005 stresses that a good investment climate is central to growth and poverty reduction by
furnishing opportunities and incentives for all forms of enterprises, from micro-enterprise to
foreign investor – to invest productively and create jobs (World Bank 2004). Likewise, the DFID
Investment Competition and Enabling Environment (ICEE) Team (2004, p. 10) asserts that the
“investment climate shapes the costs and risks of doing business, as well as barriers to
competition all of which strongly influence the role of the private sector in social and economic
development”. This section reviews international debates around business environments,
definitional issues, and considers the importance of nurturing conducive local business
environments for catalyzing local economic development potential, more especially in the
developing world contexts.
Eifert et al. (2005, p. 7) identify the business environment “as the nexus of policies, institutions,
physical infrastructure, human resources and geographic features that influence the efficiency
with which different firms and industries operate”. The concept of ‘business climate’ is
considered to comprise an array of different areas and policy fields including governance issues,
policy, legal and regulatory frameworks, organizational frameworks and access to services, both
in terms of business services and adequate social and economic infrastructure (Ruecker and Trah
2007). The term investment climate is considered to refer to a set of enabling factors broader
than the ‘regulatory business environment’. The investment climate would encompass all
elements of the regulatory business environment but also include variously issues of good
governance, improved state-business dialogue, the quality of infrastructure, the health system,
rule of law, security and so on, which collectively are the “location-specific factors that shape the
opportunities and incentives for firms to invest productively, create jobs and expand” (World
5
Bank 2004, p. 1). It is stressed that if “local government is highly bureaucratic and corrupt, and if
government’s own provision or regulation of infrastructure and financial services is inefficient so
that firms cannot get reliable services, then returns on potential investments will be low and
uncertain, and one would not expect much accumulation and growth in these environments”
(Dollar et al. 2005, p. 1). Correspondingly, in localities that create a good governance and local
business environment “returns and accumulation should be high” (Dollar et al 2005, p. 1).
For analytical purposes UNIDO & GTZ (2008, p. 6) provide a useful distinction between the
narrow concept of the ‘regulatory business environment’ and the broader concept of the
‘investment climate’. The term ‘regulatory business environment’ spans the regulations that
immediately affect business through costs of compliance. It is stated that these “are comprised of
direct costs, such as license fees, and indirect costs resulting from often unnecessary
transactions” such as “costs arising from the time that has to be spent in obtaining a license as
well as increasing costs stemming from inappropriate government regulations” (UNIDO and
GTZ 2008, p. 6). The term ‘investment climate’ is considered to refer to a set of enabling factors
broader than the ‘regulatory business environment’. Business environment conditions critically
affect firm decisions and performance (Dollar et al. 2005; Hallward-Driemeier and Aterido,
2007). At firm level the business environment directly influences costs of production and at the
industry level often relates to market structure and competition. It has been shown from research
in China that, if spatial differences exist in investment climate across locations, total factor
productivity is related to investment climate as bureaucratic harassment or infrastructural
shortcomings will “result in less value added being produced from the same capital and labour in
different locations” (Dollar et al. 2005, p. 3). The impact of the business environment is
experienced more heavily in traded sectors that are not particularly intensive in natural resources
(ie manufacturing or services) rather than in primary production and extractive resource sectors
as the “former tend to more intensively require ‘inputs’; of logistics, infrastructure and
regulation” (Eifert et al. 2005: 7).
Measures to improve the local enabling environment for private sector development include the
undertaking of local business climate surveys (Kaufmann et al. 2007). A ‘Business Climate
Survey’ (BCS) represents an analytical tool that primarily looks at laws and regulations and the
extent to which they encourage or discourage business activities (Ruecker and Trah 2007;
6
Hindson and Meyer-Stamer 2007). The BCS can be a potentially “effective tool to stimulate
regulatory and administrative reform” at local and national levels (Kaufmann et al. 2007: 1).
BCS is a tool that can assist “to identify, ‘reveal’ and prioritize in an easy-to-understand way the
regulatory and administrative bottlenecks to private sector development” (Kaufmann et al. 2007:
1). It is emphasized that BCS are a vital instrument in regulatory and reform processes which are
targeted towards improving the Business Enabling Environment of small and medium
enterprises” (Kaufmann et al. 2007: 1). The reduction of red tape is considered as especially
important for thriving localities where more efficient government may create competitive
advantage and facilitate conditions for local business growth (Hindson et al. 2009). By contrast,
in lagging or declining localities the reduction of red tape would be important but critically “by
no means sufficient to initiate a substantial growth process” (Hindson and Meyer-Stamer 2007,
p. 20). Indeed, there is disclosed a paradox in local efforts to reduce red tape, that on the one
hand it potentially may speed up the growth of fast growing localities but on the other hand is
“unlikely to accelerate growth a great deal in locations that are stagnant” (Hindson and Meyer-
Stamer 2007, p. 20).
In the developing world, research into the business environment and country investment
assessments “have invariably found that developing countries are challenged by poor public
governance, weak infrastructure, and policy and legal frameworks that are inconsistent, unstable
and unpredictable” (DFID ICEE Team et al, 2004: 10). The simplification of business
registration procedures coupled with reform of labour regulations and property titling are
highlighted as core elements for creating a conducive business environment especially in sub-
Saharan Africa (UNIDO and GTZ 2008). The continent of Africa is characterized by “most of
the world’s least business-friendly regulatory environments” (Bannock and Darroll 2007, p. 3).
The hostility of business environments in many African countries, as disclosed by the World
Bank’s Enterprise Surveys, emerges as a key underpinning for slow growth and low levels of
economic diversification (Eifert et al. 2008). Further, as shown by Hallward-Driemeier and
Aterido (2007), the business environment in which firms operate can influence the size
distribution of firms within a country or region. Across sub-Saharan Africa challenges in
accessing finance, unreliable infrastructure services, and difficulties in accessing other public
services are all conditions that serve to shift downward the distribution of firms and have the
7
consequence of encouraging the growth of micro-enterprises (Hallward-Driemeier and Aterido
2007).
Reducing regulatory costs and enhancing regulatory efficiency are considered “the most practical
and effective means of encouraging enterprise development” (Bannock and Darroll 2007, p. 2).
Several studies disclose that specifically the development of SMMEs is constrained by
unfavourable economic governance conditions that include non-transparent, time-consuming and
costly bureaucratic procedures; outdated laws and regulations for business transactions, and a
high level of corruption (Kaufmann et al. 2007: 2). Nevertheless, it is acknowledged that
changing rules and regulations at national level is not sufficient for energizing local development
(Ruecker and Wegmann 2006; Hindson et al. 2009). Although the focus of many business
environment programmes is nation-wide, the interaction of stakeholders takes place at all levels,
especially at the local level.
Improving the local business environment is therefore a vital theme in the scholarship of local
economic development (Van Gerwen and Nedanoski 2005; Ruecker and Trah 2007). At local
level, the growth potential from improving the investment climate can be quite substantial as
shown by recent evidence both from China (Dollar et al. 2005) and Vietnam (Vietnam
Competitiveness Initiative 2006; Becker and Binh 2009). In Vietnam a local competitiveness
index has been evolved to assess and rank provincial governments by their regulatory
environments for private sector development (Becker and Quan 2009). The Provincial
Competitiveness Index (PCI) “is an effort to explain why some parts of the country perform
better than others in terms of private sector dynamism and growth” (Vietnam Competitiveness
Initiative 2006, p. 1). In terms of ranking different geographical areas, the index examines a
range of issues most significantly ease of entry costs, transparency and access to information,
costs of regulatory compliance, labour training and pro-activity of local leadership. Overall, it
estimates how important economic governance practices are for attracting investment and
generating growth (Vietnam Competitiveness Initiative 2006, p. 2). It is asserted that the PCI
index offers a “compelling demonstration of the association between business-friendly
governance practices, business responses and, importantly, welfare improvements” (Vietnam
Competitiveness Initiative 2006, p. 2).
8
Case Study and Methodology
The research in South Africa sought to measure economic governance and the status of local
business environments in two of the country’s most economically lagging provinces. More
particularly, the application of a participatory assessment tool aimed to reveal the conduciveness
of local business environments for private sector development. The research focus was to address
the specific question of reforms or improvements made in the business climate and environment
for private sector development over the period 2006-2009. It has been observed that 2006
represents a watershed in terms of policy development and support for local economic
development (LED) in South Africa, with the establishment of a national policy framework and
the accompanying launch by stakeholders (including international donors) of support initiatives
to strengthen LED, including through improvement of business environments (Rogerson 2008).
10
The specific research focus was five district municipalities (DM) of the Eastern Cape and
Mpumalanga provinces; in Eastern Cape within the three DMs of Cacadu, Amathole and Chris
Hani; and, in Mpumalanga of the two DMs of Nkangala and Ehlanzeni. Within these five district
municipalities are encompassed a total of 38 local municipalities (LMs) as shown on Figure 1. It
must be understood that the economic character and size of the 38 LMs varies considerably. In
population size the municipalities range dramatically from a total of less than 7 000 people in the
case of Aberdeen Plain LM in Cacadu DM to over 700 000 people in the case of Buffalo City in
Amatole DM. Also included within the study is Nelson Mandela Bay, a metropolitan authority
which administers Port Elizabeth, the largest and most economically vibrant city in the Eastern
Cape. The geography of the study districts encompasses a mix of settlements with a segment of
the municipalities covering areas which would formerly have been called Homelands or
Bantustans. The municipalities vary enormously in terms of their economic base from heavy
manufacturing (iron and steel), to tourism towns, small town administrative centres, areas of
prosperous commercial farming to areas with a largely subsistence agricultural economic base.
In the cases of two small municipalities which border Gauteng province, the local economy is
reliant primarily upon a combination of social grants with remittances or income from workers
commuting to job opportunities outside of Mpumalanga. In these two localities, in common with
many of the municipalities that encompass former Homeland areas, the amount of business
investment taking place is minimal.
Methodologically, a Business Investment Climate (BIC) Assessment framework was developed
for application in South Africa. The development of this BIC Assessment Framework was
informed both by international experience and prior South African research on Local Business
Environments (see Reichert 2006; Kaufmann et al. 2007; Ruecker and Trah 2007). The
assessment tool sought to monitor the perception and opinions of private sector business
chambers as to the current situation and recent changes in ‘local economic governance’. In terms
of the assessment tool, six themes were identified for investigation as part of local economic
governance. The six themes explored different sets of issues considered as vital for the ‘ease of
doing business’ in general and for local economic development in particular. The six themes
were as follows:
11
• Dialogue and state-business relations - the working relationship between local private
sector and local government.
• Infrastructure - the quality of local infrastructure as it relates to the private sector.
• Regulatory environment - the conduciveness of local policies, laws, regulations and
procedures for doing business.
• Land and property rights - access to available land and property with legal title for local
private sector development.
• Government support - the extent to which local government provides support for the
development and growth of the local private sector.
• Quality of Life – the local environment in respect of its conduciveness for both retaining
existing investors and encouraging new investors.
In each of these six themes, a series of questions (sub-themes) were examined concerning
different aspects of the theme under consideration. The different aspects of the six themes are
shown in Table 1.
Table 1: BIC Assessment Framework – Themes and Sub-Themes
THEME QUESTIONS/SUB- THEMES
Dialogue and State-Business Relations Communication and dialogue; Openness and
transparency; Results from dialogue
Infrastructure Availability and reliability of electricity;
Availability and reliability of water and sanitation;
Quality and maintenance of roads
Regulatory Environment Policies, laws and regulations; Efficient
administration; Responsiveness to business needs
Land and Property Rights Availability and suitability of land; Security of
tenure; Availability of suitable premises
Government Support Proactivity and innovation of LED support; Small
business support; Investment attraction and
retention
Quality of Life Education and health; Sports, entertainment parks
and public areas; Natural environment
12
For each of the six themes, private sector respondents were asked to reflect upon the state of
present conditions (2009) as well as compare these present conditions with the situation three
years earlier (2006). The responses of interviewees allowed the generation of quantitative data as
well as qualitative material in which interviewees gave ‘voice’ to the issues. In terms of the
survey, quantitative data was generated as a result of the responses provided with a score ranging
from 1-5 allocated for each of three questions in each sub-theme. Based upon the aggregation of
these individual scores, an average score was calculated for each theme and an average for all the
focus local municipalities. By accumulating the scores across the six themes a total score (range
1 to 5) could be obtained for each municipality both for the years 2006 and 2009. The total score
represents an index of the conduciveness of the local business environment for private sector
development. A comparison of these total scores across the time period 2006-2009 formed the
basis for assessing the changing local business and investment climate. In seeking to identify the
relative importance of the six themes, respondents were asked to rank the themes by identifying
simply those two themes which they considered most important and those two themes considered
as least important.
Overall, the interviews were targeted at representative private sector business associations in
Mpumalanga and Eastern Cape. Coetzee (2009, p. 7) argues that business chambers have a
critical role to play in promoting sustainable local economic development, especially in South
African small towns. In particular, the Chambers can assume a leadership role for private sector
development. In this research the interviewees, as far as possible, were representatives of local
private sector business associations. The chambers of the two most important national
associations of private sector business in South Africa that were interviewed were those of the
AHI and of SACCI. Both these organizations operate a national network of business chambers
with affiliated regional or local private sector business associations. The local chambers of these
two associations were the most appropriate for interviews as other business chambers in South
Africa – such as those of FABCOS and NAFCOC – only operate on a sectoral or provincial basis
and do not operate a network of local chambers.
The selection of AHI and SACCI chambers allowed interviews to be undertaken for the most
economically important local municipalities across the five district municipalities under
investigation. Nevertheless, these two national business associations did not have representative
13
offices or chambers in most of the smaller local municipalities. In such areas the focus was upon
securing interviews with non-affiliated local private sector business associations or business
forum wherever possible. Coetzee (2009, p. 11) points to the historical decline of business
chambers in much of small town South Africa as a result of economic decline and financial
crisis. Across the study area, examples were found of towns (such as Delmas or Butterworth)
where local business associations or offices formerly had existed but were no longer operational.
This meant that unless a business chamber situated in an adjoining municipality was active, these
local municipalities were excluded from the investigation. Further problems arose in identifying
appropriate representative private sector respondents in some of the smallest and most
economically marginal municipalities where little private sector investment exists. In particular,
municipalities covering former Homeland areas where little private sector investment had taken
place necessarily were excluded from the investigation.
Notwithstanding these difficulties, during September-October 2009 interviews were secured for
a total of 16 local municipalities across the five district municipalities. Before reviewing the
findings it is important to understand that the interviews cover all the most important economic
nodes in the study region as responses were captured for the following centres, Port Elizabeth,
East London, Nelspruit, Witbank, Middelburg and Queenstown.
Research Findings
The results of the interviews captured for the 16 municipalities are presented in this section. The
analysis unfolds by initially presenting the overall scores for the municipalities in terms of the
conduciveness of the local business environment (LBE) and subsequently unpacking those
scores in terms of the various themes and sub-themes that were contained within the overall
index. The qualitative responses of interviews are included to add further interpretation of the
quantitative data.
14
Table 2: Direction of Change in Local Business Environment, 2006-2009
Improved Same Decline
Number 11 3 2
Local Municipalities Amahlati, Blue Crane
Buffalo City,
Camdeboo, Inxuba
Yethemba, Lukhanji,
Makana, Mbombela,
Ndlambe, Nelson
Mandela Bay, Thaba
Chweu
Emalaheni, Kou
Kamma, Steve Tshwete
Nkomazi, Umjindi
Source: Survey
Table 2 presents the overall result for the 16 municipalities that were captured in this
investigation. It is evident from Table 2 that in the majority of the sampled municipalities there
has occurred an improvement in the conduciveness of the LBE for private sector development in
the impact zones of Eastern Cape and Mpumalanga. In many cases, however, as indicated on
Table 3, the improvement was marginal and often from a low base score.
Table 3: Changes in Assessment of Local Business Environment (LBE), 2006-9
RANK Reform
2006-2009
Score
2009
Location Score
2006
1 0.7 2.33 Thaba Chweu 1.67
2 0.5 2.56 Mbombela 2.06
3 0.5 3.17 Amahlati 2.72
4 0.4 3.17 Lukhanji 2.78
5 0.4 4.00 Makana 3.61
6 0.3 1.89 Buffalo City 1.56
7
0.3 2.56
Nelson Mandela
Bay
2.28
8 0.2 2.56 Ndlambe 2.39
15
9 0.1 2.89 Camdeboo 2.83
9 0.1 2.17 Inxuba Yethemba 2.11
11 0.1 2.11 Blue Crane 2.06
12 0.0 1.94 Emalaheni 1.94
12 0.0 2.44 KouKamma 2.44
12 0.0 3.72 Steve Tshwete 3.72
15 -0.2 2.5 Umjindi 2.67
16 -0.3 1.89 Nkomazi 2.22
Source: Survey
Table 3 presents the overall scores for each of the municipalities in the investigation for both
2006 and 2009. At one level, it is clear that a general improvement is recorded in the scores
which reflect the perception of interviewees concerning the conduciveness of the LBE for private
sector development. That said, it must be acknowledged that in 2009 only seven of the 16
municipalities attain a minimum score of 2.50 which would reflect an average assessment of the
conduciveness of the LBE. The majority of sampled municipalities score below 2.50 in 2009
which suggests considerable shortcomings remain in the LBE. The best individual scores are
recorded for the Makana (Grahamstown) LM in Cacadu DM, Eastern Cape and Steve Tshwete
LM (Middelburg) in Nkangala DM, Mpumalanga province. Over the period 2006-9 the greatest
relative improvements are recorded in the two Mpumalanga municipalities of Thaba Chweu and
Mbombela. Nevertheless, it is observed that the list of municipalities which record improvements
in the LBE does include the most important economic nodes across the study region. Only 2 of
the 16 interviewed municipalities reveal an actual worsening in the LBE; these are two adjoining
local municipalities in Ehlanzeni DM, Mpumalanga.
16
Table 4: Local Municipality Scores by Theme, 2009
Dialogue
and State-
Business
Relations
Infrastructure Regulatory
Environment
Land and
Property
Rights
Government
Support
Quality of
Life
Amahlati 2.67 (2.00) 2.00 (1.67) 3.00 (2.00) 4.33 (4.33) 3.00 (2.67) 4.00 (4.00
Blue Crane 3.00 (2.33) 2.67 (3.33) 2.00(2.00) 2.33 (2.00) 1.67 (1.00) 1.00 (1.67)
Buffalo City 2.33 (2.33) 2.33 (1.67) 2.00 (1.67) 1.67 (1.33) 1.67 (1.00) 1.33 (1.33)
Camdeboo 4.00 (3.67) 3.67 (3.67) 3.33 (3.33) 2.67 (2.67) 2.67 (2.67) 1.00 (1.00)
Emalaheni 2.67 (2.67) 2.33 (2.33) 1.67 (1.67) 2.33 (2.33) 1.00 (1.00) 1.67 (1.67)
Inxuba
Yethemba
3.33 (3.00) 2.00 (2.00) 2.00 (2.00) 1.00 (1.00) 1.33 (1.33) 3.33 (3.33)
Kou Kamma 1.67 (1.67) 2.00 (2.00) 2.00 (2.00) 4.67 (4.67) 1.33 (1.33) 3.00 (3.00)
Lukhanji 3.33 (3.33) 4.00 (2.67) 3.00 (3.00) 2.67 (2.67) 3.67 (2.67) 2.33 (2.33)
Makana 3.00 (2.00) 3.00 (3.00) 3.67 (3.67) 4.67 (4.67) 5.00 (3.67) 4.67 (4.67)
Mbombela 2.00 (1.33) 3.33 (2.33) 1.67 (1.67) 3.67 (2.67) 1.67 (1.33) 3.00 (3.00)
Nelson
Mandela
Bay
4.00 (3.33) 2.67 (2.67) 2.67 (2.33) 1.33 (1.33) 2.33 (1.67) 2.33 (2.33)
Ndlambe 3.33 (3.33) 2.33 (2.33) 2.00 (2.00) 2.33 (2.33) 2.33 (2.00) 3.00 (2.33)
Nkomazi 1.00 (1.00) 2.33 (3.00) 3.00 (2.67) 1.67 (2.00) 1.33 (1.67) 2.00 (3.00)
Steve
Tshwete
4.33 (5.00) 3.67 (3.00) 4.33 (4.33) 2.67 (2.67) 4.00 (4.00) 3.33 (3.33)
Thaba
Chweu
3.00 (1.33) 3.33 (2.67) 1.33 (1.33) 2.33 (2.33) 3.00 (1.33) 1.00 (1.00)
Umjindi 2.67 (3.00) 3.67 (4.00) 3.00 (3.00) 2.33 (2.67) 1.33 (1.33) 2.00 (2.00)
Source: Survey.
Note: Scores for 2006 are indicated in brackets.
17
As shown in Table 4 the strong scores recorded both in 2006 and 2009 by Steve Tshwete and
Makana are linked to different circumstances. In the case of Steve Tshwete the high rating is due
variously to the existence of very good local dialogue and state-business relations, a sound
regulatory environment and active local government support for private sector development. In
the case of Makana, the high overall score is the product of a high quality of life for private
sector investors, secure and available land and property for business development, and, most
importantly, of the establishment and activities of an LED unit in Grahamstown which has
supported positively private sector development in the locality. Likewise, the improvements
shown in the scores for Camdeboo LM in Cacadu DM, Thaba Chweu in Ehlanzeni DM and
Lukhanji LM in Chris Hani DM were also attributed by interviewees to the establishment of
either an LED unit or LED Forum in these particular municipalities. In the case of Camdeboo
LM a solid base of local dialogue and state-business relations is another important factor in the
LM’s overall score. Against this must be set, however, in Camdeboo LM a very poor score in
terms of quality of life indicators and of major local difficulties with water and sanitation, the
unsatisfactory provision of which triggered a court case between the local chamber and the LM.
The LMs which recorded the worst scores in 2009 were Nkomazi in Ehlanzeni DM and Buffalo
City in Amatole DM (see Table 2). In Nkomazi, the key problems related to the lack of any
dialogue between the LM and the private sector, a situation which had progressively worsened
leading to a lack of communication and eventually the Chamber’s expulsion from the Council’s
meetings. The Nkomazi LM was described as ‘unreachable’, ‘not transparent’, not having ‘the
time for the business chamber’ and lacking in ‘capable people’. In the case of Buffalo City, the
largest and most economically important centre in Amatole DM, unsatisfactory assessments were
made across all six of the themes in the LBE. Those attracting particular concern related to
quality of life, absence of government support and land and property rights. A fundamental
underpinning for the poor assessment of Buffalo City was the fragile condition of local state-
business relations and dialogue which was highlighted by the comments that ‘nepotism is a big
problem’ and that ‘racial issues influence the administration of policies and laws’.
18
Figure 2a: Comparative Performance of the 16 Local Municipalities on Each of the Six
Themes (Note 1 = very poor and 5 = very good).
19
Figure 2b: Comparative Performance of the 16 Local Municipalities on Each of the Six
Themes (Note 1 = very poor and 5 = very good).
20
Figures 2a and 2b provides a schematic picture of the state of the LBE in the 16 sampled local
municipalities and show the scores for each municipality disaggregated by theme,. From the
profiles on Figures 2a and b, it is possible to identify areas of relative strength and weakness in
each of the sample municipalities. Only the municipalities of Steve Tshwete and Makana emerge
as having LBE’s which have above average scores for all six themes under investigation. By
contrast, Buffalo City and Emalaheni record scores which are below average across all six
themes. The remaining 12 municipalities exhibit profiles wherein there are areas of both relative
strength and under-performance in terms of the LBE.
Table 5: Assessment of LBE by Key Themes, 2006-2009
THEME 2009 Average 2006 Average Best Performers
2009
Worst Performers
2009
Dialogue and
State-Business
Relations
2.90 2.58 4.33 Steve
Tshwete
4.00 Camdeboo
4.00 Nelson
Mandela Bay
1.00 Nkomazi
1.67 Kou Kamma
Infrastructure 2.83 2.65 4.00 Lukhanji
3.67 Camdeboo
3.67 Steve
Tshwete
3.67 Umjindi
2.00 Amahlati
2.00 Inxuba
Yethemba
2.00 Kou Kamma
Regulatory
Environment
2.54 2.42 4.33 Steve
Tshwete
3.67 Makana
1.33 Thaba Chweu
1.67 Emalaheni
1.67 Mbombela
Land and Property
Rights
2.67 2.60 4.67 Kou Kamma
4.67 Makana
1.00 Inxuba
Yethemba
1.33 Nelson
Mandela Bay
Government
Support
2.33 1.85 5.00 Makana
4.00 Steve
Tshwete
1.00 Emalaheni
1.33 Inxuba
Yethemba
1.33 Kou Kamma
1.33 Nkomazi
1.33 Umjindi
Quality of Life 2.48 2.46 4.67 Makana
4.00 Amahlati
1.00 Blue Crane
1.00 Camdeboo
1.00 Thaba Chweu
Source: Survey
It is evident from Tables 4 and 5 that LMs record a differential performance across the six
themes of the LBE. On Table 5 is presented the average score recorded across all the sampled
21
municipalities for the six themes and an indication of the respective best and worst rated
municipalities for each theme. A comparison of the scores between 2006-2009 across the six
themes, discloses an improvement in the average score for all of the six themes, albeit only
marginally so in the quality of life indicator. The improvements recorded across the six themes
must be seen as the product of interrelated considerations, in particular with improvements in
dialogue and state-business relations an important driver of change in factors such as government
support and the regulatory environment. Overall, direct support from local government is rated
as the lowest overall element in the LBE.
Table 6: Assessment of LBE by Sub-Themes, 2006-2009
THEME SUB-THEME 2009 Average 2006 Average
Dialogue and
State-Business
Relations
Communication and Dialogue 2.81 2.50
Dialogue and
State-Business
Relations
Openness and Transparency 3.12 2.56
Dialogue and
State-Business
Relations
Results from Dialogue 2.50 2.44
Infrastructure Availability and Reliability of
Electricity
3.19 3.06
Infrastructure Availability and Reliability of
Water and Sanitation
2.81 2.50
Infrastructure Quality and Maintenance of Roads 2.50 2.31
Regulatory
Environment
Policies, Laws and Regulations 3.38 3.19
Regulatory
Environment
Efficient Administration 1.94 2.00
Regulatory
Environment
Responsiveness to Business Needs 2.38 2.13
Land and Property
Rights
Availability and Suitability of Land 2.38 2.44
Land and Property
Rights
Security of Tenure 2.69 2.69
Land and Property
Rights
Availability of Suitable Premises 3.06 2.69
Government
Support
Pro-activity and Innovation of LED
Support
2.25 1.88
Government
Support
Small Business Support 2.44 2.00
Government Investment Attraction and 2.38 1.88
22
Support Retention
Quality of Life Education and Health 3.06 3.06
Quality of Life Sports, Entertainment, Parks and
Public Areas
2.25 2.31
Quality of Life Natural Environment 2.25 2.31
Source: Survey
Table 6 shows the recorded assessments of the LBE as differentiated by the 18 sub-themes under
consideration. Three points are of note. First, the highest ratings in 2009 are given to issues relating to
policies, laws and regulations; availability and reliability of electricity; openness and transparency;
education and health facilities; and, availability of business premises. By contrast, the lowest ratings are
for (in) efficient administration of local regulations, lack of government support for LED, poor public
space and entertainment, and, the lack of attention to the natural environment, which many respondents
commented was in a situation of severe decline. Second, uneven trends are recorded across the 18 sub-
themes. The majority of the sub-themes (12 of 18) show improvements in evaluated scores across the
period 2006-2009. In particular, notable improvements are evidenced in the areas of communication and
dialogue, openness and transparency of LMs and availability of business premises. Nevertheless, in
respect of the latter, it is noted that in some LMs the improved availability of premises was merely the
consequence of economic downturn and closure of certain firms. Finally, of special policy concern must
be the poor or deteriorating scores which are evident for certain sub-themes such as the natural
environment and availability of local sports, entertainment or provision of public space. The worst
situation would appear to be a marked deterioration in relation to the efficiency of administering the
regulatory environment.
Table 7: Improving the LBE: Perceived Relative Importance of Different Themes
THEME Most Important Important Least Important
Dialogue and State-
Business Relations
8 7 1
Infrastructure 10 3 3
Regulatory
Environment
4 7 5
Land and Property
Rights
3 6 7
Government Support 4 5 7
Quality of Life 3 4 9
Source: Survey
The analysis which has been presented above reflects an equal weighting across all the six
themes under consideration in the LBE. The final question of the survey asked respondents to
23
rate the six themes in terms of which were considered most important and those as least
important. The results are shown on Table 7. It is apparent from Table 7 that the two themes
which private sector considers most important are those relating to dialogue and state-business
relations and infrastructure. The two themes considered as least important were those relating to
quality of life for private investors and availability of local government support.
Concluding Remarks
This article presents the results of a participatory assessment which focused upon the perceptions
of the private sector towards the conduciveness of the local business environment. The
international experience points to the importance of improvements in LBEs as a foundation for
successful private sector-led LED. In South Africa, national government and other LED
stakeholders increasingly acknowledge the necessity for identifying the key issues and
constraints in LBEs as a first step towards improving the ‘ease of doing business’ for the private
sector. The assessment of the LBE in selected municipalities of Mpumalanga and Eastern Cape
provinces points to the potential usefulness of the BIC framework which was applied in this
research. The major difficulty with applying this BIC framework as an assessment tool relates to
the erosion in the network of local private sector business chambers, especially in small towns
and rural areas across South Africa.
In final analysis, whilst the research discloses (with certain exceptions) a general and welcome
trajectory of improvement in the overall quality of local business environments, the caveat must
be noted that in many LM’s the improvement has been marginal. Of particular concern for
policy-makers is the poor performance recorded across all surveyed municipalities for several of
the themes and sub-themes under investigation. Taken together these findings point to a need for
sustained intervention and support in order to achieve necessary improvements in the local
business environments within these two poor provinces of South Africa. One critical need is for
the development in South Africa of ‘competitiveness partnerships’ (Herzberg and Wright 2006)
or structured dialogue between the public and private sector in order to improve local business
environments.
24
Acknowledgements
For funding and logistical support, acknowledgement is due to Mattia Wegmann and GTZ’s
Strengthening Local Governance Programme in South Africa. In addition, thanks are due to all
respondents for giving their time to participate in this research, to Andries de Beer for interview
work, Jayne Rogerson for survey support and Wendy Job for cartographic assistance. Usual
disclaimers apply.
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