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eDecisionEvosys’ BI & Analytics Framework
For Healthcare Providers
eDecision
e-Decision is a unique business intelligence decision support
Healthcare data model comprising of Clinical, Financial and Non Financialcomponents.
An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status (snapshot) and historical trends of an organization’s key performance indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance
Why eDecision?
• The most successful and admired companies today are ones that have built or transformed their businesses around the new consumer-centred paradigm. While healthcare has some serious catching up to do, we believe it is primed for a big transformation.
• The healthcare ecosystem needs to embrace the power of business intelligence and analytics tools.
• A successful digital enterprise strategy will enable providers and payers to understand and engage their consumers better, deliver a seamlessly integrated care model and push the wellness agenda across the ecosystem. This is where Evosys' eDecision can help.
Why eDecision?
• At the outset of a digital transformation initiative, it is important to examine the current IT landscape and its components for digitalization opportunities.
• Architectural elements such as enterprise service bus and business rules engine are the key to unlock and process data in a secure manner. Data integration strategies need to be examined, to allow all internal as well as external data into the enterprise. The business channels also need to be refreshed to a consistent consumer experience design.
• Evosys' eDecision solution enable healthcare enterprises to realign these digital building blocks, while complementing the current investments on underlying core administration, care management, wellness and other platforms.
• In this age of mobile empowerment, the demand for improved quality of healthcare and increased value is driving healthcare enterprises to look beyond their transaction processing. And Evosys’ insightful analytics solutions enable healthcare Providers and Payers to harness data across clinical, financial, operational and behavioural facets.
Why eDecision?
Why eDecision?
eDecision Modules
• Productivity Dashboard• KPI Dashboard• An Executive View• Physicians’ Scheduling Viewer• Physicians’ Pay For Performance• RCM KPIs’ Dashboard• FINANCE Analytics• HR Analytics• SCM Analytics• Productivity Dashboard for Patient Access Group• Wait Time Dashboard for Outpatient & Emergency Departments
eDecision for Hospitals
Application Engines for KPI Management
Increase
Employee
Satisfaction
Reduce Cost
of Service
Improve
Quality of
Service
Operational
ExcellencePatient
SatisfactionClinical
PerformancePatient Volume Quality Care
Revenue Cycle
KPIsInfectious Disease
Health Information System Pharmacy System CRM System
Health Licensing SystemInfectious Disease
SystemMedical Fitness System
Radiology
Laboratory Dental Visits
Surgery &
Anesthesia
Billing
eD
ec
isio
n
Improve
Patient
Access and
Satisfaction
Measure Operational and Clinical Performance
Scoring
Pharmacy
Neonatal
Deliveries
Medical
Coding
Decrease
Patient
Waiting Times
Increase
Patient
Volumes
Admissions &
DischargesAppointment
Scheduling
Patient
Registrations
Outpatient
Visits
Dental System
Diabetic System
Productivity Dashboard
“ Stressing output is the key to improving productivity, while looking to increase activity can result in just the opposite.”
— Andrew Grove
Business Need
• Total automation of Productivity Reporting for various departments ofhospitalsalong with relevant analytical reports.
• The necessary building components were to be extracted from three differentdata sources – ORACLE, KRONOS and CERNER, so to come with acomprehensive Data Warehouse design and efficient ETL solution.
• A scalable and reliable Dashboard design which can help the client forstrategic decision making.
• A solution which is very efficient and comprehensive to bring all theProductivity relevant information together on one view and yet allowing one todive deep down in each of the minute details involved in calculating theDepartmental Productivity.
• An elegant platform where executives can compare the Productivity of aspecific Service Line among various hospitals.
Business Benefits
• Total automation of monthly productivity reports and hence reducing the turnaround to present the report to respective executives.
• A giant leap forward in being able to foster the culture of accountability at eachand every level of the organization.
• Increased consistency in interpretation of various data elements
• With the help of more reliable data and automated solution, this systemempowers the executives to set up more appropriate targets for departments andimprove the productivity further.
• Putting actionable productivity metrics together at the macro level for anentire organization is relatively easy to accomplish. But it's at the department orindividual job level that the process becomes not only laborious and complex butalso elusive and this solution is proved to be up to the mark.
• It facilitates hospitals to be able to monitor and manage productivity on atimely basis and more accurately forecast staffing needs compared with actualvolumes. It provides access to micro-level data and an effective reporting formatthat enhances understanding and accountability in order to insure the optimumstaffing to achieve the benchmark targets for quality, outcomes and costs.
• This solution assists hospitals with expense control and efficiency, byimmediately identifying process and performance improvement opportunitiesthat can lead to significant salary expense savings—without compromising thequality of care delivered. It provides decision makers with comprehensiveinformation about productive and non-productive costs.
• It empowers organization to adapt reports to the unique needs of any areawithin the enterprise—inpatient, outpatient, surgical suite and so on. Managersget timely reporting that combines relevant indicators of workload and calculatesrequired hours for comparison to actual hours so they can make sufficientstaffing modifications.
• It certainly helps monitor labor rates and identifies opportunities for efficiencyimprovement by detailed monitoring of overtime, agency use, skill-mix and pay-rate decisions to balance the mix of employed to supplemental staff.
• Monitoring productivity is an ongoing process—a process that has becomeeven more important as healthcare providers are challenged, on a daily basis, tomanage costs as well as revenues.
Productivity – Comparison of Hospitals by Service Line and Department
Productivity – Comparison for Laboratory Service Line
Productivity – Comparison of Admin Service Line
Productivity – Radiology Procedures
Productivity – Gauge Chart and Trend Analysis of Volume and FTEs
Productivity – Trend Analysis of FTEs and variance
Productivity – Laboratory Tests
Nursing – Patient Days, OR Minutes, PACU Cases, ED Visits, Deliveries etc.
“Guard well your spare moments. They are like uncut diamonds. Discard them and their value will never be known. Improve them and they will become the brightest gems in a useful life.”
-- Ralph Waldo Emerson
KPI Dashboard
Business Need
An automated digital and a comprehensive KPI dashboard allow the top management to monitor the contribution of the various departments in their organization.
The digital dashboard enables client to capture and report specific data points from each department within the organization, thus provides a "snapshot" of the current status of performance and empowers to evaluate how well the organization is performing in overall.
The digital dashboards also provides the historical trends of the organization to enable instantaneous and informed decisions to be made at a glance.
Business Benefits
The benefits of migrating from a manual based reporting to a digital form of reporting include but is not limited to the following:
• Gain total visibility of all systems instantly• Visual presentation of performance measures• Measure efficiencies/inefficiencies• Ability to generate detailed reports showing new trends• Ability to identify and correct negative trends• Ability to make more informed decisions• Align strategies and organizational goals• Saves time compared to running multiple manual reports• Quick identification of data outliers and correlations• Avoid the risk of corrupted data.• Automatically tallies amounts and provides reporting functions.
Overall Performance Comparison of hospitals
Overall Performance Comparison – Tabular format
Comparison for a chosen Performance Index
Comparison for various performance measures
Comparison of all Measures Quarter by Quarter
A comprehensive view of all KPIs – Target, Actual, Weight and Score
Strategy Tree – Leaf Nodes (KPIs)
Strategy Tree – Navigate upwards/downwards in the hierarchy
Strategy Tree – Consolidated view of entire KPI list in a tree like hierarchy
Executive View
“Keep away from people who try to belittle your ambitions. Small people always do that, but the really great make you feel that you, too, can become great.”
--Mark Twain
Business Benefit
The fully automated and inclusive dashboard (without any manualintervention) has lead to the increased confidence on the dataintegrity among all executives and hence client has been able todecide stringent course of actions to make the organization moreand more profitable and customer centric.
Executive View
Executive View
“Don't fear failure so much that you refuse to try new things. The saddest summary of a life contains three descriptions: could have, might have, and should have.”
-- Louis E. Boone
Physicians’ Scheduling Viewer
Business Need
Design, build and deliver an automated reporting dashboard applicationfor all Physicians’ Next Available Appointment.
The dashboard should provide capability for analysis by physician andby various physician groups like specialty, sub-specialty and facility. Itshould also provide the monthly, quarterly and yearly trend analysis forpatient schedules.
Business Benefits
• The solution provides a bird’s eye view to the schedulers to quickly analyze theavailability of physicians across hospitals, specialty and sub-specialty group. Thishelps to narrow down the scope of the search for best available schedule across theboard.
• It also provides the snap shot of the current schedules of each resource/physician.
• It provides the compliance report for schedules based on the benchmarks set upfor first, second and third appointments.
• It facilitates the users with a pareto chart, which shows the distribution of allschedules over time and that helps the executive to set up very appropriatebenchmarks for various hospitals, specialties & sub-specialties.
• It empowers the executives to do the manpower forecasting by hospital,specialties & sub-specialties.
Comparison of schedules by hospital
Comparison of schedules by specialty and/or sub-specialty
Schedules for each Physician for chosen facility, specialty, appointment type etc.
Comparison and Trend Analysis
Pareto Chart – Shows the distribution of schedules over time
Compliance Analysis
RCM KPI Dashboard
"Look at a day when you are supremely satisfied at the end. It's not a day when you lounge around doing nothing, it's when you've had everything to do and you've done it!“
--Margaret Thatcher
Business Need
Efficiency is a big buzz word in health care these days and every health
care provider needs to know if its revenue cycle is being managed as
efficiently and effectively as possible.
To do this the first step is to identify the key performance indicators(KPIs) within the revenue cycle that have the biggest impact on the
bottom line. Once the health care provider knows where it stands, it can
compare those numbers to industry benchmarks.
Business Benefits
• The RCM KPIs’ dashboard helps the health care provider measure and manage itsrevenue cycle much better
• It notifies financial executives when a key performance indicator exceeds a
preset threshold, enabling timely attention to a negative performance
situation.
• Dashboard with multiple indicators such as Patient Access, Claim
Processing Efficiency, Revenue Optimization, Cash / AR Optimization and
Cost Optimization can show a complete picture of which metrics are doing
well and where improvements are needed.
• It allows financial executives to see top level information and drill down as
deeply as necessary to get to the root of a problem.
Business Benefits
• It keeps financial leaders informed of operation performance without
intensive IT involvement, delivering information through easily configurable,
browser based dashboards and reports.
• It helps in linking the clinical performance to provider revenue
Comparison between hospitals
Comparison between hospitals
Break Up details of AR by Ageing Intervals
Comparison for a KPI – Graph View
Comparison from period to period
Scorecard for RCM
Why on BI Platform?
The benefits of migrating from a manual based reporting to a digital form of reporting include but is not limited to the following:
• Gain total visibility of all systems instantly• Visual presentation of performance measures• Measure efficiencies/inefficiencies• Ability to generate detailed reports showing new trends• Ability to identify and correct negative trends • Ability to make more informed decisions• Align strategies and organizational goals• Saves time compared to running multiple manual reports• Quick identification of data outliers and correlations• Avoid the risk of corrupted data.• Automatically tallies amounts and provides reporting functions.
Critical Success Factors
• Strong competencies on Data Warehousing, ETL and Reporting.
• Well prepared project plan and the best of execution for each activityaccording to the plan.
• Intelligent and hard work done in various workshops during logical modeling ofData Warehouse.
• Good knowledge on ORACLE E-biz solutions and each and every teammember’s readiness to go extra mile for every small task or issue.
• Evolutionary, Friendly & Passionate team, which is always ready to take up anychallenge came across their way and always showcasing an optimistic approachof ‘YES WE CAN’.
Evosys’ Value Addition
• Delivering a very strategic solution to help achieve short term and longterm goals for each area of function.
• Outstanding work to come up with an elegant and inclusive template forvarious dashboards & reports.
• Efficient and automated ETL jobs, which takes care of various data cleansingand also sends notification in case of any failure.
• Optimum use of available hardware and software for the new IT solutions.
• Providing valuable insight on Health Care reporting standards, KPIs, datastandardization etc.
Questions?
Thank You
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