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Meet the citizen expert: societal change seen from the trenches Alberto Cottica

Edgeryders: a novel methodology for social research

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From a Council of Europe project, a new way to research social issues, giving rise to a hybrid of consultancy and consultation.

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Page 1: Edgeryders: a novel methodology for social research

Meet the citizen expert: societal change seen from the trenches

Alberto Cottica

Page 2: Edgeryders: a novel methodology for social research

Citizens as experts

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“The future is already here.It’s just not evenly distributed yet.”

William Gibson

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MASSIVELY COLLABORATIVESELF-SELECTEDA THINK TANKDISTRIBUTEDEXPERIENCE BASED

you you

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Act 1: seed

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Learning

Where did you learn your key

skills?

Campaigns

Missions

Missionreports

Take an online lecture. Does it

work?[...]

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Act 2: grow

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1,000 Twitter users

9,000 tweets

Citizens as a communication team: Edgeryders on Twitter, Mar-Jun 2012

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1200 participants

500 mission reports

4000 comments

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Act 3: harvest

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1,700 pages

of high quality ethnographic data

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The EDGERYDERS guide to the future I

THE EDGERYDERS GUIDE TO THE FUTURE

A HANDBOOK FOR POLICYMAKERS &

DESIGNERS OF POLICY-ORIENTED

ONLINE COMMUNITIES

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The Edgeryders networkin December 2012Density 0.028Average weighted degree 10.87Average distance 2.3

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The Edgeryders networkwith moderators removedDensity 0.013Average weighted degree 3.7Average distance 3.3

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The Edgeryders networkwith moderators removedModularity 0.5Subcommunities are clearly visible

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What are subcommunities talking about?Blue edge = more specialization on one or few topics, red edge = no specialization, all topics equally discussed

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Topic treeHow “broad” and “deep” are discussions?

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Topic tree (detail)A nice fractal pattern between topics, subtopics, posts and comments

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So, what have we built?

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Inclusive: a space for individual citizens to be heard

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Diverse: be everyone to engage with everyone!

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Open: anyone can join without permission

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Effective: highly relevant results

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truthfulself-correctingConsultancy + consultationsocial businessThe future

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THANK YOU

http://edgeryders.eu

Photo credits: the yes man, Medhin Paolos, Photographic Poetry, h.koppdelaney,