My Grandfather told me several times, still water runs deep, and so it is with Rob Gervais. You may not know him as he is very quiet and unassuming in our meetings, but there is a lot going on “underneath”. After spending over an hour on the phone talking with him, I discovered there many facets to Rob. Under his reticent mantle, he has a wealth of information and insight about locksmithing and many things that go along with it. Above all of this , in his own words, “I truly like what I am doing and enjoy going to work”.

Rob graduated from Royal Oak Kimble High School, and for a time worked various odd jobs. But, he wanted to do something different that has a challenge. He an-swered an ad asking for an apprentice locksmith with a local man Dave Decker. In 1985, he started his career gleaning knowledge from Dave and spent years as his em-ployee. Then in 1989, there was a big change for Rob. Two major events in one year did not bother Rob: One, he ….. (continued on Page 9 )

LOCKSMITH SECURITY ASSOCIATION

LSA REPORTER VOLUME 22, NO. 8

EDITORS: William M. Lynk, CRL * Alvin Moebus

APRIL, 2009

LSA Website: http://www.LsaMichigan.org Publication Deadline: Submit items Two (2) Weeks (14 calendar days) by 5:00 p. m. prior to the next LSA meeting date.

President—Kevin Thompson, CRL (586) 716-1177 Education Chairman—Marc Dearing, CRL (810) 577-6659 Vice President—Kelvin Heath (313) 647-6275 Membership Secretary—Alvin Moebus (313) 885-9365 Secretary—Aron Boag (248) 321-2244 Public Relations—John Hubel, CML (586) 615-3969 Treasurer—John Shamass, CRL (586) 296-2438 Librarian—Larry Williams, RL, CPP (248) 917-2323 Sargent-At-Arms—Jason Snyder (313) 330-6778 Program Director—Ray Sinai (248) 543-5397 Newsletter—William M. Lynk, CRL (313) 884-9800 Board of Directors: Rob Rovinsky, CPL; Maurice Horne, CML; Newsletter—Alvin Moebus (313) 885-9365 Larry Walker, CRL; John Hubel, CML; Robert Noble, CML, CPS; Webmaster—William M. Lynk, CRL (313) 884-9800 Larry Williams, RL, CPP Photographer —Rob Rovinsky, CPL (248) 644-7939 →Please Volunteer and be part of our Group! Refreshments—Mike Smolerek (586) 337-7041

LSA MEMBER OF THE MONTH—ROB GERVAIS

LSA Officers

You told them all about it…..now close the sale. Ask them: “When would you like that installed…..?”

-Contributed by Rob Rovinsky, CPL

PAGE 2 LSA REPORTER

NEXT LSA

MEETING THURSDAY,

MAY 14TH, 2009

AT 7:30 P.M.

PRP GLOSSARY—KEEPING YOU “IN THE KNOW”

decode—v. to determine a key combination by physical measurement of a key and/or cylinder parts muntin—n. a structural member in a door or window used to divide a large lite into smaller ones

Locksmith Security Association meets at 7:30 p.m., the second Thursday

of the month (Sept. to June) in the Metro Detroit Area in

southeast Michigan: UAW Hall (in Troy)

1640 Stephenson Hwy., just north of Maple (15 Mile Rd.),

on the east side of street.

TECH TIPS—CLOSING THE SALE……...

♦ LSA of Michigan supports all educational initiatives regardless of a specific supplier, brand, and/or manufacturer.♦

Industry Updates—by Kelvin Heath

↑Crime is Up↑ As the economy gets worse crime is starting to increase. At the same time cities are laying off police to balance their budgets. With this being the case, what can we do as locksmiths? Do we become reactive or more proactive? I SAY LET’S BECOME MORE PROACTIVE. The question then becomes: “HOW DO I BE-COME MORE PROACTIVE?” I’m glad you asked. Here is a simple proactive plan to get you started: • Put together a security survey and offer it to your customers. (ALOA has one that you can request) • Offer your services to businesses, block clubs and community organizations • Contact Real Estate Investors • Leave a business card wherever you spend your money • Start working on building relationships (people spend money with people they know and trust) • Ask your satisfied customers for referrals • Join organizations that you can network with (ex. The Optimist Club, Chamber of Commerce, etc.) • And last but not least: “DO GOOD WORK!!!!!!

-written by Kelvin Heath—Vice President, LSA

VOLUME 22, NO. 8

April 9, 2009 – LSA General Meeting; 7:30 pm May 14, 2009 – LSA General Meeting; 7:30 pm June 11, 2009 – LSA General Meeting; 7:30 pm June 6, 2009 – Exit Devices & Exit Alarm Servicing [ALOA ACE Class]

SFIC CHEX Tool—For those working often with small for-mat ICs, there will be times when the wrong pin will be inadver-tently inserted into a chamber. Instead of dumping the entire core and starting over, Ultra Security has created the CHEX Tool. Place the CHEX Tool above the chamber in question, use the ejector tool and view the pin stack through the clear tube. This tool, available through ICLS, saves the security professional both time and money.

PAGE 3 VOLUME 22, NO. 8

“Qwik-Qwiz

Q) What is the most com-mon reason for a bank vault lockout? A) Weak time lock spring B) Dirty carry bar C) Incorrect winding D) All of the above

[answer on bottom of Associate Members Page]

WEB LINKS

IC Corner — William M. Lynk, CRL

CALENDAR OF LSA EVENTS—SEE WEBSITE FOR COMPREHENSIVE LIST

ALOA www.aloa.org IDN-Hardware Sales, Inc. www.IDNhardware.com LynkWeb www.LynkWeb.com LAB www.Labpins.com LSA www.LsaMichigan.org Marx Locksmith www.MarxLocksmith.com JLM Wholesale www.JLMwholesahe.com

“Education, Knowledge & Cooperation—

Caesar (& Marcus) —LSA Mascots

PUBLIC RELATIONS—JOHN HUBEL, CML

LSA DOES MORE BETA TESTING Do you remember a short while ago when LSA was asked to evaluate the springs for LAB? About a dozen LSA members volunteered to do the testing and report their findings to LAB’s Vice President, Jerry Roraback. That year LAB launched the new product because of the findings of LSA and a couple of preferred lock-

smith associations on the LAB short list. LSA has been given another opportunity to be first. John Bockert, our manufacturer representa-tive for ASSA is offering a “beta” plan for those just entering the ASSA high security market-place. John Bockert called it the “ASSA Locksmith & Locksmith Association Stimulus Package.” LSA, being sensitive and neutral in political issues, has a hesitancy tying locksmithing to “Stimulus”. So, let’s just say, ASSA is offering LSA a high security offer, not offered to any other association at this time. As it works here, ASSA will probably take it further. Basically, the plan offers an ASSA Twin Maximum Delta Dealer program. Here is how it works: Part I Buy as little or as much ASSA from your favorite ASSA distributor. For every $500 …………..

(Continued at the top of page 6)

Greetings Everyone! The next few months are going to be meetings that you probably don’t want to miss. If you haven’t heard, this month’s speakers include: Gale Johnson, Locksmith Ledger editor, Phil Agius from Framon Manufacturing and Mark Jonas from Gil-Ray Tools. I hope to see every one at the meeting on Thursday, April 9th at 7:30 pm. Our Grand Give Away for this month’s meeting will be a 2-hp 8-gal Air Com-pressor. The presenters for next month’s meeting, so far, will be Bill Jubara from Akron

Hardware, Akron, Ohio and Tony Black from ADI, locally, in Warren.

—Kevin M. Thompson, CRL— President, LSA

PAGE 4 VOLUME 22, NO. 8

PRESIDENT’S MESSAGE—KEVIN THOMPSON, CRL

Hi All, I just got home from the Advanced Master Keying class and have started to reflect a little on the class as I always do after all the classes. This class was special for a few reasons. This Class was donated by ALOA and William Lynk, CRL to our membership free of charge. Also, this was one of our (LSA) largest classes. Thank you to all the members who attended the class and who contributed a financial donation to help

cover the set up cost of the class, you guys really stepped up. Thank you to ALOA for sponsoring the class, IDN Hardware Sales, Lab Products

and Gene Simon for the give away gifts. Also to Bill Lynk, CRL who did a great job Teaching and Leading the Advanced Master Keying class. His teaching style is like no other, in my opinion he is one of the best instructors and we (LSA) have him as one of our members. For anyone who does not know Bill, he has a passion for what he does as a teacher and a locksmith and it shows in his teaching style. Please, at the next meeting, intro-duce yourself to him and thank him for his service and commitment to our industry.

Date Change!!! EXIT DEVICE & EXIT ALARM SERVICING: Saturday June, 6th Located at the Holiday Inn Roseville, MI. We only have 5 seats left!! Call Today. Marc Dearing, CRL at 810-577-6659

—Marc A. Dearing, CRL— Education Director

EDUCATION & PRP NEWS—MARC DEARING, CRL

PAGE 5

ROGUE’S ROW— MARCH 12TH LSA MEETING WITH JOHN BOCKERT

LSA REPORTER

PAGE 6 VOLUME 22, NO. 8

(continued from page 3) ……...spent on ASSA products as a Twin Maximum Delta Dealer, ASSA will donate $10 in the locksmith’s name to the locksmith association of your choice (hopefully LSA, but not required). If LSA is chosen, those monies will be directly available to you to use for LSA dues or LSA classes. Part II Once you have grown your locksmith business to the point that you want to commit to a proprietary Twin Max dealer keyway, ASSA agrees to credit you FULL value for any and ALL Delta side bars and keys (cut and uncut), toward your own proprietary keyway. Summary If you want to sample the waters in High Security, ASSA is providing you a wholesaler exclusive keyway. If you like it and want your own keyway, ASSA is crediting ALL your purchases and move you into your own keyway. All you need to do is switch the sidebars and cut the customer’s new keys on the replacement key blanks. You now have your own contractually exclusive high security line. If you choose not to want your own keyway, you will have still provided your customer with a legitimate high security product that you can continue to service. Offer Deadline This generous offer is good until December 2009. How to get it Call John Bockert 800-321-7550 and ask. Copy it from the LSA website. www.LsaMichigan.org Come to any LSA meeting and pick one up one for yourself.

—by John Hubel, CML— Past President, LSA

Public Relations by John Hubel, CML —continued

Engineering for YOU!

Lost, broken or obsolete lock parts?

We can: ♦Engineer a new part ♦Re-engineer a new part ♦Reproduce a new part ♦Mill ♦Turn ♦Grind

Our shop is dedicated to small businesses that need an affordable, quick solution to get that hard to

find or obsolete part. Any quantity needed can be done. As few or many, were ready to assist.

Fast turn around time along with low cost is our goal. Send us a sample or give us the dimensions, we’ll do the rest.

Free estimates. Mark Rovinsky Action Locksmith, Inc.

(248) 770-248

PAGE 7 VOLUME 22, NO. 8

LET’S TALK BUSINESS

I must acknowledge IDN Hardware Sales for what they do for us as Locksmiths. Not only the Trade Show and the incredible amount of hours it must take to put together, but the fact that they sponsor education for us. I was able to attend the class with Joey “D”, Joey Dalessio on marketing. If you are inter-ested in growing your business, his was the class to attend. It was two full hours of useful information on business. I can’t begin to repeat all of the information that was presented. He

did suggest that every locksmith have a web site. More people than ever are using com-puters and the days of picking up that 5 pound phone book are diminishing. If you choose to create a website, do it professionally. Set up a program so the information can be easily updated without excessive costs. No one wants to visit a website that was created in 2004! Very few people in the class actually had websites, I’d say 5 out of 25. I always thought that a website would draw customers that I really didn’t want. By that, I mean customers well out of my service area. A website may do that , but not usually. Most consumers will shop for a locksmith in their locality. What if a person in Traverse City has a property in your service area, what a great way to find you! Getting back to the IDN Trade Show, it would be wrong to only mention Joey D.. The fact that they bring in manufacturers (showing new products) and the informative sales reps is a huge plus for us as customers of IDN. I have heard from some of the reps that the IDN Hardware Sales Show is one of the best Locksmith shows in the Midwest. It can be a real challenge as business owners to travel (mostly out west) to the ALOA shows. We all need to thank the staff of IDN/Hardware Sales and Arnie Goldman for what they do, how they support LSA and the Locksmith community in general.

-by Ray Sinai—LSA Program Director

“Education, Knowledge & Cooperation—

RAY’S WAYS—IDN HARDWARE SALES ACKNOWLEDGED

FOR SALE!!!! Ray Sinai has many, many GM keyblanks for sale. Contact him at: Ray Sinai (248) 543-5397, or see the For Sale sec-tion on the LSA Web Site [www.LsaMichigan.org] for full details!

PAGE 8 VOLUME 22, NO. 8

— by Al Moebus

October: Dedicated Members of LSA November: Bockert & Associates, John Bockert December: Full Catered Holiday Dinner ►IDN-Hardware Sales, Arnie Goldman ►LAB, Jerry Roraback ►Hardware Specialist, Gene Simon January: Fellowship of Christian Locksmiths February: Ray Sinai: Ray’s Lock Works, Inc. March: U.S. Lock, Joel Talesnick: 800-925-5000, Ext 7279

April: Locksmith Ledger, Int’nl. (Gale Johnson) & Framon Mfg. (Phil Agius) May: Available June: Available Contact John Hubel, CML if interested at: (586) 615-3969

Sponsors for the LSA Pre-Meeting Dinner

PAGE 9 VOLUME 22, NO. 8

Member of the Month—continued

Continued from page one……………….started his own mobile lock service and married his sweetheart Stefanie. After twenty years, moving to different locals, his business grew as did his family. Rob and Stefanie now have four children. Rob joined LSA and ALOA in the late 1980’s. He stated, “I strive to be the best I can be in the profession by my appearance and needed skills”. Can any of you fellow lock-smiths say, you drove onto the Silverdome field to unlock a Cadillac at mid-field? Rob did and enjoyed it in his own quiet way. We of LSA salute you!

PAGE 10 VOLUME 22, NO. 8

This class has been updated to include delayed exit devices that comply with NFPA101. A wealth of information will be covered on exit devices in-cluding: types, functions, ratings, options, installa-tions, repairs and servicing. Hands-on practice as well as slides, videos and handouts will be pro-vided. Students will be able to properly remove, service, troubleshoot malfunctions and retrofit many of the popular exit devices. Materials to bring to class: Common and Phillips screwdrivers and an Allen wrench set or any tools that you may use to service Exit Hardware ALOA members who pay the additional lab fee for the test may take PRP Section L-16 at the end of the class.

LSA PRESENTS :

Exit Devices & Exit Alarm Servicing

Cost: Members $95.00

Non Members $135.00 Space is Limited

Reserve your Seat Today!! Contact: Marc Dearing

810.577.6659

Instructor: David Thielen, CML Certified ALOA A.C.E. Instructor

Saturday, June 6th , 2009—8:00AM– 5:00PM Holiday Inn Express; 31900 Little Mack; Roseville, MI 48066

586.285.5800

PAGE 11 VOLUME 22, NO. 8

ADVANCED MASTER KEYING CLASS — MARCH 28TH—LSA/ALOA

LOCKSMITH SECURITY ASSOCIATION MICHIGAN 533 Fisher Road, Grosse Pointe, MI 48230

PHONE: (313) 885-9365—CONTACT: AL MOEBUS

Associate Members of LSA

JLM Wholesale, Inc.

3095 Mullins Ct. Oxford, MI 48371

www.jlmwholesale.com

(800) 522-2940 FAX: (800) 782-1160

Wholesale Hardware

Bockert & Associates 18 Fort Monroe Industrial Parkway

Monroeville, OH 44847

(800) 321-7550 FAX: (419) 465-4216

Manufacturer Reps for:

ABUS, ASSA, DON JO, H.E.S., HPC, LOCKCRAFT, CANSEC, SECURITRON,

MERIT, TAKEX

Gene Simon Hardware Specialist

Phone: (708) 799-8783 FAX: (708) 799-4322

P.O. Box 51 Flossmoor, IL 60422

Representing: Jet Hardware Mfg. Corp. LAB Security Products

Major Manufacturing, Inc.

RITTNER/FRENCH ASSOCIATES 150 S. Elizabeth

Rochester, MI 48307

(800) 732-4773 1-800-RFA-4-SPEC FAX: (248) 651-2650

IDN-Hardware Sales, Inc. 35950 Industrial Road

P.O. Box 510624 Livonia, MI 48150

Livonia: (800) 521-0955 FAX: (800) 272-4409

http://www.idnhardware.com

Warren: (800) 468-7490 FAX: (586) 755-5145

Your Key to Security Hardware

LAB THE CHOICE OF

*Professional Locksmiths *Finest Lock Companies

www.labpins.com

700 Emmett St. Bristol, CT 06010

(800) 243-8242 FAX: (860) 583-7838

1010 Aviation Drive Lake Havasu, AZ 86404

800-537-5397

9950 Freeland Avenue Detroit, MI 48227

Phone: (313) 931-7720 FAX: (313) 931-7758

Michael Wiener ————————————— Fine Quality Key Machines,

Key Blanks, Locks, Hardware

Safe Door Systems Inc.

631 Kingston Rd. Toronto ON M4E 1R3

www.safedoorsystems.com

Toll Free: 1-866-627-7560 Telephone: 416-691-6400

Framon Manufacturing

Company., Inc. 909 Washington Ave

Alpena, MI 49707 Phone: 989-354-5623

Fax: 989-354-4238 Web: www.framon.com

LynkWeb.com -An Affordable

Lynk to the World ———————————- ♦ Websites Under $12.00 ♦ Customer Support 24/7 ♦ 500 E-mail Accounts

♦ Free Software

www.LynkWeb.com

PAGE 12 VOLUME 22, NO. 8

Download Membership Application [ Click above or on our site!]

ICLS Interchangeable Core Lock Systems

———————————————

William M. Lynk, CRL IC Specialist / IC Author

♦ IC Products ♦ IC Tools ♦ Key Retainer Devices

♦ Dist. For Ultra Security / Xperinetix ———————————————

Phone: (313) 884-9800 E-mail: icls@ICLSglobal.com

Website: www.ICLSglobal.com

This Ad Space

Is For You!

Contact Al Moebus (313) 885-9365

This Ad Space

Is For You!

Contact Al Moebus (313) 885-9365

Safety Technology International, Inc.

Tim Zale, Inside Sales tzale@sti-usa.com www.sti-usa.com (248) 673-9898

MPT Twelve Lock Lubricant is the longest lasting lubricant and penetrant available.

MPT Industries 6-B Hamilton Business Park

85 Franklin Road Dover, NJ 07801

Phone: 973-989-9220 Toll Free: 800-351-0605

Newsletter Submissions: 2 weeks PRIOR to next meeting Submit in Word.doc to: icls@ICLSglobal.com

Contact: William M. Lynk, CRL

Qwik-Qwiz Answer:

Answer: C