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Educating the Public: Creating a Watershed Ethic in Citizens

Educating the Public - Apwa-Nc Chapternorthcarolina.apwa.net/.../Stormwater.../19-Butler-Watershed-Ethic.pdfGET SOCIAL! Social Marketing Lack of participation (unless...!) Indifference

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Educating the Public: Creating a Watershed Ethic in Citizens

What is a Watershed?What is a Watershed?

An area of land that drains to a specific body of water such as a creek or river.

What is a Watershed Ethic?What is a Watershed Ethic?

“What it takes to live responsibly in a watershed in order to protect orimprove the watershed and water quality.”

WWatershed atershed EEthic = WEthic = WE

Takes 2!

WE are all in this together!

Outreach/Education Program Outreach/Education Program Guiding PrinciplesGuiding Principles

1. KNOW your AUDIENCE

2. CREATE AWARENESS & CONNECT MESSAGES

3. EDUCATE

4. INVOLVE the public in taking ACTION

“Using marketing principles and techniques to influence a target audience to voluntarily change a behavior for the benefit of society as a whole”.

GET SOCIAL! GET SOCIAL! Social MarketingSocial Marketing

Lack of participation (unless...!)

Indifference or opposition to stormwater issues (lack of understanding)

Challenges to Creating a WEChallenges to Creating a WE

Challenges to Creating a WEChallenges to Creating a WE

Stormwater concepts & terms can be scary

Connection between land use and water quality – not evident or visible

Some elements of a WE run contrary to our tastes and social status

What is the City of Wilmington doing?

KISS! (Keep it Simple Stupid, no engineers!)

Text - less is more

Use simple graphics / photos

Humor

Mailings – don’t open it

Make available – website, guerilla marketing

Outreach/Education MessagesOutreach/Education Messages

Partnership w/local Keep America Beautiful

Get on the Bus!Get on the Bus!Get on the Bus!Get on the Bus!

Simple clear msgs

Stormwater fleet vehicles

Stoplight reading – back or side

Stormwater 101: Vehicle MagnetsStormwater 101: Vehicle Magnets

88thth Grade School PresentationsGrade School Presentations

Youth are very impressionable

Major influence on parental behavior

Watershed residents of the future

Integrated into 8th grade science curriculum

Every 8th grade science class, every year (2000+ students, 70 classes)

Delivered by multi-agency partnership

Instructors MUST be trained/certified

Work with the county science coordinator

88thth Grade School Presentations Grade School Presentations ~ Enviroscape Program~ Enviroscape Program

Placement is important

Aim for high pedestrian & vehicle traffic areas

Watershed Signs

Educational SignageEducational Signage

Canines for Clean WaterCanines for Clean Water

Park - problem with pet waste

Simultaneously flag the waste & educate the public (aka poopetrators)

Led to a significant decrease

Halyburton Park Halyburton Park Poopetrator CampaignPoopetrator Campaign

Storm Drain MarkingStorm Drain Marking

Action/Community involvement

Contract agency volunteer base

Educate volunteers first before setting loose

Educate the neighborhood (doorhangers)

Environmental messages via mass media

Perceived legitimacy for mass media

Make allies with the media & educate them

Purchase time on mass media outlets

Use web/social media outlets via mass media

Mass/Social Media CampaignsMass/Social Media Campaigns

YouTube - Stormwater Basics

H.O.W. ProgramH.O.W. Program NEW!

Voluntary Watershed Restoration Plan

Jennifer ButlerStormwater Education Program Manager

City of Wilmington, [email protected]

wilmingtonnc.gov/stormwater