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Educational Storage Provisioning
Creating Virtual Classrooms
May 2004
2
Agenda
• Introduction to Condrey Consulting Corporation
• Identity Based Storage Management• Attacking Virtual Classroom Storage• Access – Web Based Access & Management• Provision – Create, Manage & Clean Up • Security – What Rights do people have to storage • Audit - Who is Accessing Servers and Storage
• Tying it all together
• Live Demo
• Q&A
3
Condrey Consulting CorporationCompany Overview
• David Condrey – Owner and CEO
• US Software Engineering Corporation based in Greenville, SC
• Customers in 33 countries representing Commercial, Fortune 1000, State & Federal Government, Military, Healthcare, Higher-Ed and K12
• Well known and respected by customers, especially in the academic market
• Well known at Novell – Model Partner
• Invested in the future of Novell
4
Condrey Consulting Products Overview
• File System Factory™ – Novell Nsure - Novell Price List - SLA
• Provision, Manage, Cleanup• Lifecycle Content and Data Management (ePortfolio)• Virtual Classroom Storage
• IUAdmin™ - Web Based Access and Management• Policy Based Personal and Collaborative Storage Access• Web Based Access to Personal and Group Content• Web Based Help Desk Administration • Web Based User Self-Service and Password Reset
• AuditLogin™ and TrustFun• Who’s Accessing Storage and What Rights Do They Have?
- Login/Logout - Date, Time,Workstation- Trend Reports and Graphs- File and Directory Rights Analysis
5
File System Factory Education Customers
• University of Kentucky – 43,000 users
• Northern Illinois University – 67,000 users
• Minnesota State Colleges and Universities – 93,000 users
• Charleston County Schools, SC – 42,000 users
• University of Georgia – 60,000 users
• Embry Riddle University – 12,000 users
• Hemet School District, Los Angeles
• Grand Rapids Community College
• Savannah Chatham County Schools, Georgia
• Douglas County Schools, Georgia
• Newton County Schools, Georgia
6
More File System Education Customers
•Northwestern Michigan University•Old Dominion University•Madison Area Technical College•Waukesha County Technical College•Blackhawk PA School District•Marysville Village Schools•Spearfish School District•Maine Township High School District•Waubonsee Community College•Western Illinois Univeristy•Escondido Union High School District•Sutton Public Schools•Omaha High School
•Escondido Union High School District•Sutton Public Schools•Ramaz School•Augsburg College •Southwestern Community District No. 9•Le Moyne College•Macon County R-1 •Grant MacEwan College•Clemson University•Community Consolidated School District – Illinois
•Ramaz School•Augsburg College
7
Sample of Education Customers Leveraging
File System Factory, IUAdmin and AuditLogin
Attacking Virtual Classroom Storage
9
Virtual Classroom Storage
• Student Lockers – Personal Storage for the Student
• Classrooms – Where the teacher interacts with the students. All classrooms in the school operate on the same basic premise but the teacher controls.
• Teacher Desks – Personal Storage for the Teacher.
• Classroom Areas – Function-specific areas of the classroom. Teacher controls the layout of these and students have controlled access.
• Student Desks in the Classroom – Personal area in the class for the student. Off limits to all except the owning student and the teacher.
The model works, plus the user base already understands it!
Let’s model our approach after the paradigm that has been working for over 100 years.
10
The Model
West Hallway
Lockers
Classroom
Student Lockers – Personal Storage for the Student
Billy’sDesk
Smith
Sue’sDesk
Tom’sDesk
Linda’sDesk
Sam’sDesk
Zane’sDesk
BulletinBoard
Assignments& Materials
Area
SpecialProjects
Area
Billy’sDesk
Lopez
Sue’sDesk
Tom’sDesk
Linda’sDesk
Sam’sDesk
Zane’sDesk
BulletinBoard
Assignments& Materials
Area
SpecialProjects
Area
Billy’sDesk
Jones
Sue’sDesk
Tom’sDesk
Linda’sDesk
Sam’sDesk
Zane’sDesk
BulletinBoard
Assignments& Materials
Area
SpecialProjects
Area
Smith Lopez Jones
West Hallway
LopezTeacherWork & Storage
Area
Billy’sDesk
Sue’sDesk
Tom’sDesk
Linda’sDesk
Sam’sDesk
Zane’sDesk
Assignments& Materials
Area
BulletinBoard
SpecialProjects
Area
11
Personal Storage- Student Lockers
eDirectory FSF
Identity(User)
Event/Policy
Personal Storage for the StudentLifecycle Data Management
ePortfolio
12
Personal Storage- Teacher Desks
eDirectory FSF
Identity(User)
Event/Policy
TeacherWork & Storage
Area
13
Group Storage- Virtual Classrooms
eDirectory FSF
Collaborative Unit(Group)
Event/Policy
Mr Lopez - Spanish Class
TeacherWork & Storage
Area
Assignments& Materials
Area
BulletinBoard
SpecialProjects
Area
14
Group Storage- Virtual Classrooms
eDirectory FSF
Classmates(Members)
Event/Policy
Lopez – Spanish ClassTeacher
Work & StorageArea
Assignments& Materials
Area
BulletinBoard
SpecialProjects
Area
Billy’sDesk
Sue’sDesk
Linda’sDesk
Tom’sDesk
Student and Teacher Access
16
Student Access
Smith Lopez Jones
West Hallway
Lockers
Classroom
Billy’sDesk
Billy’sDesk
Billy’sDesk
Assignments& Materials
Area
BulletinBoard
SpecialProjects
Area
Assignments& Materials
Area
BulletinBoard
SpecialProjects
Area
Assignments& Materials
Area
BulletinBoard
SpecialProjects
Area
17
Teacher Access
Lopez-Class 1Teacher
Work & StorageArea
BulletinBoard
SpecialProjects
Area
Billy’sDesk
Sue’sDesk
Linda’sDesk
Tom’sDesk
Lopez-Class 2Teacher
Work & StorageArea
Assignments& Materials
Area
BulletinBoard
SpecialProjects
Area
Frank’sDesk
Deb’sDesk
Bill’sDesk
Kia’sDesk
Faculty Workroom 1
BulletinBoard
Assignments& Materials
Area LopezBox
18
Where’s my stuff?
Users need an easy way to find their storage …even if you need to move it.
Personal Storage and Group Storage.
Map a Drive? There’s only so many letters in the alphabet.
Login Script Management is a headache for group storage.
Client-based access using URAccess™
Web-based access using IUAdmin™ (optionally tied to a Portal)
19
URAccess: Client-based Access to Virtual Class Storage
End-User tool for dynamically building personalized access links to storage.
Leverages Home_Directory user attribute for personal storage.
Leverages cccFSFactoryHomedir group attribute for shared storage.
Creates a local set of UNC paths and description presented to the user in a Windows UI.
Like App-Launcher for ZENworks, except provides access to storage.
List can be refreshed at any time.
Supports multiple tree connections.
20
URAccess
21
IUAdmin™ -Web Based Access & Management
User Self Service
(each can be
disabled)PersonalAnd Group
Storage Access
Help Desk
(these options are not seen by the end user interface – only the admin
interface.)
Managed By File System
Factory Events & Policies
Personal Storage
Group Storage
22
Teacher and Admin Help Desk
24
IUAdmin™ - Summary
• Web Based Access to Netware Personal Content and ePortfolio
Managed by File System Factory Policies• Web Based Access to Collaborative Group Content Based on
File System Factory Policies• Integrate with Novell Extend Portal, Netware 6.5 Virtual
Office Portal and Novell iChain• User Self Service
• Self-Service Password Reset• Let Users Optionally fix their own problems
• Help Desk Administration• Location and Departmental based Help Desk • Help Desk Group Management• User Help Indicators Identify Account Problems
Intruder Lockout Grace Logins
Login Disabled
Account Expired
25
IUAdmin™ Architecture
IUAdminCore
Architecture
User SelfService
HelpDesk
FileSystem
Mgt
ResourceMgt
AuditLogin Trustfun
File SystemAccess
Other products provideManagement Paks that plug in
to the architecture.
FileSystemFactory
ePortfolio
• Built on top of Novell’s HTTPSTK..no Built on top of Novell’s HTTPSTK..no webserver to install or configure.webserver to install or configure.
• SSL connections for security.SSL connections for security.
• Contextless Login.Contextless Login.
• No schema extensions. However No schema extensions. However optional extensions are provided optional extensions are provided for increased functionality.for increased functionality.
• Runs on Netware 5.1 or above with Runs on Netware 5.1 or above with any version of eDirectory.any version of eDirectory.
26
No More Floppy Drive Headaches
• Virus’s
• Limited Space
• Drive Failures
• Management Nightmare
IUAdmin
SolutionFile System Factory
Provision - Create, Manage, Clean Up
28
Novell File System Factory
Automatic Disk Space for all
Students and
Staff!
29
Novell File System Factory
Automatic Disk Space
for each Class and Work
Group!Virtual Classrooms
30
Novell File System Factory
AutomatedHome Directory Management:
Create It,Manage It,
and most importantly…Clean It Up!
31
Novell File System Factory
Lifecycle Data andePortfolio Management:
Create ItMove It
Manage It
32
Novell File System Factory
All you have to do is create the users and groups…
…Any way you want…
…We’ll handle the rest!
33
FSF
NetWare
NetWare
Identity-Based Storage Management
eDirectory
BorderManager
ZENworks for
Desktops
NetMail
Identity MgrIdentity Mgr
AD
ActiveDirector
y
LINUX
Student DB
• Policy Based, Event-Driven
• Control it with ZENworks® like policies.
• Load balancing
• Storage creation• Storage management• Storage cleanup
• Personal user storage• Group storage
DriverDriver
Driver
34
FSF Methodology
Target File
Systems
SERV1/VOL1:POLICIES
SCSD
ES MS HS
Algorithm: Random BalanceRights: RWCEMFAQuota: 150 MBTemplate: SERV1/VOL1:PoliciesDelWait: 90 Days
150MB
Copy
BSmith
BSmith
RWCEMFA
Policy
BJones
BJones
New workflow component allows employee’s manager to review, reassign, or vault user data prior to deletion.
•Create•Rename•Delete
35
Policy Assignment & Data Migration
BSmith 25MB
Jefferson
Employee Students Other
Sunshine Elem Lincoln Middle Riverside High
Policy
Policy
Policy
BSmith
BSmith
BSmith 50MB
• Seamless
• Fault-tolerant
• Safe
Scheduler – 9:00PM
36
Northern Illinois UniversityData Migration - Backfill
NIU
Faculty Students Other
Policy
BSmith
RJones
KJackson
RCroom
DWyatt
RJones
KJackson
BSmith
RCroom
DWyattBSmith
RCroom DWyatt
RJones
KJackson
Admin issues Backfill with “Enforce Policy Paths” option, which will move data.
Pentium Pro 200’s –
67,672 Users
Pentium Pro 200’s –
0 Users
NCS
37
Education Group Policy Example
Target File
Systems
SERV1/VOL1:GroupSample
Jefferson
Courses Employee Student
Algorithm: Random BalanceRights: noneQuota: 500 MBTemplate: SERV1/VOL1:GroupSampleDelWait: Never
150MB
Copy
SPAN340-001
SPAN340-001
Policy
Assign Policy to Courses Container
Automatically Create Group Storage and Assign Policies
Copy Course Files for Each Student from Template
Create Course Group
Object
38
Group Storage- Virtual Classrooms
eDirectory FSF
Collaborative Unit(Group)
Event/Policy
150MB
Copy
SPAN340-001
Copy Course Files for Each Student from Template
39
Group Storage Policy Template
TeacherWork & Storage
Area
Assignments& Materials
Area
BulletinBoard
Student Desk Area
40
Group Policy TemplatesConfiguration StepsSPAN340-001.MS.COURSES.STATEU
Create eDir
Objects
Assign Rights to Directories
Create Template
Create Group Object
Assign Members
& Owners to the Group
Create FSF Group Policy Using the FSF Management
Interface
41
Group Policy Templates
JSmith.Students.Jefferson
MRoberts.Students.Jefferson
NFrost.Students.Jefferson
PJones.Students.Jefferson
RBrooks.Students.Jefferson
SSmith.Students.Jefferson
STimms.Students.Jefferson
TJones.Students.Jefferson
TSmythe.Students.Jefferson
WClark.Students.Jefferson
ABelcher.Staff.Jefferson
KAlesanto.Staff.Jefferson
Members Owners
Assign Students as Members and Instructors as Owners
42
Create Virtual Classroom Storage
File System Factory Automatically Provisions Storage for Students and Instructors
Storage Management
44
Storage Dashboard – Trend AnalysisStorage Trends on User and Group
Policies
45
Administrative Storage Dashboard
Storage Health Check
https://your.server.name.or.ip.address:8009/FSF/HTTP_FSFExecutiveDashboard.
Event Statistics
46
Quota Manager – User Interface
Green = space available > 25% of quota
Yellow = space available < 25% of quota Red = space available < 10% of quota
47
Quota Manager – User Interface
48
Employee Data Manager - Workflow
49
Employee Data Manager - Workflow
Rights and Trustee Analysis
51
File System Rights Analysis
52
File System Rights Analysis
OWNERS
MEMBERS
53
TrustFun - Rights and Trustee AnalysisWin32 Application
54
TrustFun Report
55
Trustee Assignment Detail
Who’s Accessing Storage
57
AuditLogin – Who’s Accessing Storage
58
AuditLogin Graph
59
File System
Factory
Tying it all Together
ZENWorks™
GroupWise®
NetMail
Novell
BorderManager
IUAdmin™
AuditLogin™
eDirectory™
Identity Based Storage• Home Directory• Class Storage • Team Storage • Student ePortfolio • Lifecylcle Management• Storage Management
User
Audit Storage Access Reports & Graphs
User
UIMPORT LDAP IDM Console One
User
Faculty Students
File System AccessHelp Desk Self Service Password Reset
Virtual Classroom
60
SCSD
SHS
STUDENTS
SMS
STUDENTS
User
Production Tree
Internet
Novell BorderManag
er
Grade Promotion Policy
Student Locker
Home Directory
ePortfolio
Class Storage
User
HS1
IUAdmin
MS1
HD
EP
Grade Promotion eDirectory
UIMPORT LDAP Custom or3rd Party
Console OneIDM
FSF
61
Production Tree
Internet
Graduation Policy
User
HS1 IUAdmin™
EPHD
ePortfolio EP
IUAdmin™
SCSD
DIST
SMS
STUDENTS
Graduated
Novell BorderManag
er
Student LockerGraduation
eDirectory
UIMPORT LDAPCustom or3rd Party
Console OneIDM
FSF
62
Solution Benefits
Teachers• Web based access to resources & data
• Virtual Classrooms
• Team Collaboration with Students & Teachers
• Teacher ePortfolio
• Self User Self Service & Password Reset
Students• Virtual Classrooms
• Lifecycle Data Management
• Web Based Access to resources and lesson assignments
• Self Password Reset
IT Departments• Reduced help desk support costs
• Reduced time needed to manage personal and group storage
• Leverage existing systems and infrastructure – No upgrades
Administrators• Team Collaboration
• Minimal cost with large return
• Web based access to resources and data
• User Self Service & Password Reset
63
DEMO• File System Factory
– Backfill Existing users -Create Policy for Faculty– Promotion and Move Policy– Graduation and Termination Policy– Course and Group Policies – Course Example – Rights and Trustee Analysis– URAccess – Access to Group Storage – No Drive Mappings– Quota Manager Help Desk– Executive and Management Dashboards
• IUAdmin– Web based access to files for Students and Faculty– Provision Student and Faculty Web Pages– Contextless Login– Self Service Password Management– Help Desk
• AuditLogin and TrustFun
64
Current AuditLogin Educational Pricing
Government and Education Pricing*
AuditLogin
Description SKU# Price
Gov/Education New Licenses
V3 Single Server ALV3NSSEDU $100
V3 Three Server Pack (save 25%) ALV3N3PEDU $225
V3 Site License ALV3NSTEDU $1,000
Gov/Education Maintenance
V3 Yearly Upgrade Protection and Maintenance Option*** ALMAINTEDU $350
Gov/Education Upgrade from Version 2
V3 Three Server Pack Upgrade** ALV3USSEDU $50
V3 Site License Upgrade ** ALV3USTEDU $500
65
Current IUAdmin Educational PricingFlexible Pricing Based on District Needs
IUADMIN Government/Educational Pricing*
New License Maintenance Maintenance
User Count SKU# Price SKU# Price
1000 IAV101KEDU $700 IAMT01KEDU $140
2000 IAV102KEDU $1,000 IAMT02KEDU $200
4000 IAV104KEDU $1,600 IAMT04KEDU $320
8000 IAV108KEDU $2,400 IAMT08KEDU $480
16000 IAV116KEDU $3,200 IAMT16KEDU $640
32000 IAV132KEDU $4,800 IAMT32KEDU $960
Unlimited IAV1UNLEDU $6,400 IAMTUNLEDU $1,280
66