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eESTONIAopen government in practice
Nele Leosk3 April, Tunis
Estonia
eEstonia
How to achieve sustainable use of
ICTs to support open governance?
Balanced e-Governance
e-Parlament
e-Identity
e-School
e-Health
e-Banking
e-Energy
e-Factory
x-Road Center
E-Government infrastructure
Electronic Identity: • Authentication of a user
by digital certificate imbedded in the ID card or SIM card
Digitalized information: • Information systems and
databases in all levels of government
Formalized exchange: • X- road - the connection
of government databases by a data exchange service layer
Parential leave benefit claim
Example of so-called complex or integrated e-service ….
18 data requests between5 information systems + calculation = 7 documents in real life = 3 minutes data input +1 mouse click
Government-Citizen interaction
Principles
• Access to the information shall be ensured for everyperson in the quickest and easiest manner;• Upon granting access to information, the inviolability
of private life of persons shall be ensured;• Access to the information shall be granted withoutcharge unless payment for the direct expenses relating
to the release of the information is prescribed by law
Obligatory content • Statutes of state or local government agencies• job descriptions of state and local government
officials;• salary rates and the procedure for payment of
additional remuneration• Budget, expenditures etc • information concerning unfilled positions in state
or local government agencies• drafts of policy documents and legal acts• lists of the members of political parties
Tools for accessing information
• Request for information• Websites of public institutions (by 2001, 2002)• Document registers of public institutions• Free access to Internet in public libraries (by
2002)
Requestfor information
Open data • Database Act (1997) integrated into PIA in 2008 1997: This act provides the procedure for the
possession, use and disposal of state and local government databases...., and for release and use of their data (incl. raw machine-readable data)
EU Directive on Re-use of Public Sector Information (2003)
• All-governmental open data portal: http://opendata.riik.ee/
• Open data green paper
What happened in parallel?
Open policy making
Open policy making – one stop shop approach
Conclusions• NOT TECHNOLOGY but stable and well functioning
organizational setup for coordination;• Management and leadership • Clear planning mechanism and decision meking process;• Fixed info-political principles;• Political commitment • Capacity (administrations, citizens) • Awareness
• Decision-making process should be defined morePrecisely• Dialog with citizens need to be integrated in thework-flow of civil servants
