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EFFECT OF AUTOMATION
ON JOBS OF TECHNICAL
WRITERSMakarand Pandit
(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
1
SYSTEM RULES
(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
2
IT IS NOT JUST
HUMAN AGAINST HUMAN
ANYMORE
NOW, IT IS ALSO
MACHINE VS HUMAN
(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
3
REASONS FOR JOB ELIMINATION/CREATION
Product Replacement
Product Elimination
Service/Business Process Redefinition
Service/ Business Process Elimination
(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
4
JOB MOVEMENTS
Vertical
Lateral
Diagonal – Upward or Downward
(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
5
EVERY JOB CREATED IS A THREAT TO
ONE OR MORE EXISTING JOBS
IT IS SOMEONE’S JOB TO MAKE
SOMEONE ELSE’S JOB REDUNDANT
IN THE FLUID AND COMPETITIVE
ENVIRONMENT JOBS DON’T JUST EXIST,
THEY TRANSFORM!
(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
6
BUILDING FUTURE WORKFORCE
Retrain
Redeploy
Hire
Contract
Release (lay off)
(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
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CAN’T COMPUTERS GENERATE
CONTENT?
06-Feb-15(c) Technowrites Pvt. Ltd.
8
3COMPUTERS GENERATE DATA, NOT
CONTENT
06-Feb-15(c) Technowrites Pvt. Ltd.
9
This is how computer processes data
This is how human
processes data
06-Feb-15(c) Technowrites Pvt. Ltd.
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A WRITER’S JOB CANNOT BE
DONE BY A COMPUTER
DR. MICHIO KAKU
06-Feb-15(c) Technowrites Pvt. Ltd.
11
(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
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SKILLS DEFINED BY MCKINSEY REPORT
Technological Skills – Basic Digital, Advanced Data Analysis, Scientific
Research & Development, Technology Design, Advanced IT
Social & Emotional Skills – Teaching & Training, Leadership,
Communication & Negotiation, Interpersonal & Empathy, Entrepreneurship,
Adaptability
Higher Cognitive Skills – Creativity, Project Management, Advanced
Literacy, Complex Information Processing, Critical Thinking
Basic Cognitive Skills – Basic Data Input, Basic Literacy
Physical & Manual Skills – Data Input, Equipment Repair, Craft &
Technician, Gross Motor
(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
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MCKINSEY GLOBAL INSTITUTE’S PREDICTIONS
FOR 2030 (PUBLISHED 2018) (c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
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MCKINSEY GLOBAL INSTITUTE SKILL MODEL
(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
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MCKINSEY GLOBAL INSTITUTE SKILL MODEL
(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
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MCKINSEY GLOBAL INSTITUTE SKILL MODEL
(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
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MCKINSEY GLOBAL INSTITUTE SKILL MODEL
(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
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ACTIVITIES DISTRIBUTION FOR TW
Physical & Manual Skills – Typing text, Copy-paste, Formatting Text, Inserting
Images – Replaced by Speech Recognition, Voice Chat, Speech Synthesis
Basic Cognitive Skills – Organizing Text, Editing Images/Audio/Video – Replaced
by tools or human aided tools
Higher Cognitive Skills – Information Mapping, Spelling/Grammar/Style Check,
Project Management, Self-management, Delivery Management – Replaced by
??
Social & Emotional Skills – Client Coordination, Client/SME Communication,
Interviewing SME, Usability Study – Replaced by ??
Technological Skills – Authoring Tools, CMS, LMS, DITA, User Experience –
Replaced by better tools ??
(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
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PERCENTAGE CHANGE IN SKILL SETS
(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
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(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
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(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
22
(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
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BUILDING FUTURE WORKFORCE
Mindset Shift
Change in hiring policies
More Agile Corporate Structure (Agile itself will transform into something more
agile)
New middle-skill jobs to fill the gaps
Rise in use of contractors and freelancers
More and more training
Faster breeding and acquiring of small size companies (mid-size may reduce)
(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
24
RECOMMENDATIONS
Work on developing Higher Cognitive Skills, Social &
Emotional Skills, Technological
Bottom-most & Top-most skills may be replaced by tools
Try to develop a Golden Combination of skill-sets
Work on multi-threaded career
Self-complementing Skills (may not be convergent)
Divergent Skills
(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
25
PROBABILITY CALCULATOR
A. National/Macroeconomic
B. Industry Sector
C. Organizational
D. Management
E. Individual
(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
26
MACRO-ECONOMIC FACTORS IN
INDIA
Election
Inflation
Local Demand
(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
27
ORGANIZATIONAL FACTORS
Team Size
Management
Business
Collaborations/Mergers/Acquisitions
(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
28
MAK’S EARLIER PREDICTIONS
These are my predictions made 4 years ago
(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
29
SUBTLE CHANGES IN TW
Communities opening up more and more
Users relying on Data Security
Different configurations of cloud are available (including Public, Private,
Cloud-in-a-box, Hybrid, and so on)
Open-source has caught up with premium products, and may lead them soon
Overall team-size has shrunk
Development life-cycle has shrunk
Marketing has become focused and thinner
Virtualization is increasing
(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
30
FUTURE OF CONTENT
Multi-authored
Reused
Minimalized
Structured
User generated
Intelligent
Rated
Scaled
Curated
Auto-updated
Amalgamated
(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
31
FUTURE OF PROCESSES
Group-authoring (sharing, searching, managing, tracking)
Cloud-based authoring, reviewing, publishing (using cloud-based tools like
CMS, Wikis)
Media-dependent workflows (different inputs, tools, and deliverables)
(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
32
FUTURE OF TOOLS
Open-source
Cloud-based
Open-standard (epub3, html, xml, DocBook, DITA)
SaaS Pricing
(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
33
FUTURE OF CAREER
ID & TW have merged
Content Writing is merging
In select cases, localization/translation will merge
Penetration & spread of all writing careers will increase
Videos producers, Marketing collateral authors will be in demand
User Experience Designers will be sought after
Proposal Writing will be in demand
Increased freelancing opportunities (enabled by shrinking team sizes and
availability of open-source tools)
(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
34
THINK OF ADDING THESE TO YOUR
SKILLS
Business knowhow
Testing skills
Sound/Video Recording & Editing skills
Presentation skills
User Interaction skills
Technical knowhow (SEO, Internet Advertising, Virtualization)
Information research & analysis (RSS Feeds, Big Data, Analytics)
Freelancing
(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
35
REFERENCES & SOURCES OF DATA
McKinsey Insights - McKinsey Global Institute
Forbes.com
Technologyreview.com
https://www.forbes.com/sites/niallmccarthy/2017/11/30/automat
ion-could-eliminate-73-million-u-s-jobs-by-2030-
infographic/#6180ab8b773d
https://www.technologyreview.com/s/610005/every-study-we-
could-find-on-what-automation-will-do-to-jobs-in-one-chart/
(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
36
THANK YOU!
Download Link: https://bit.ly/2EkNeJ0
-Makarand Pandit
(c) 2018, Technowrites Pvt. Ltd. - Makarand Pandit
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