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Effective Physician Contracting: Understanding the Relationships Between Finance, Operations, and Compliance Joette Derricks, Vice President, Regulatory Affairs & Research MiraMed Global Services

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Page 1: Effective Physician Contracting: Understanding the ...static.aapc.com/a3c7c3fe-6fa1-4d67-8534-a3c9c8315fa0/e0bdf19e-… · Effective Physician Contracting: Compliance Considerations

Effective Physician Contracting: Understanding the Relationships Between

Finance, Operations, and Compliance

Joette Derricks, Vice President, Regulatory Affairs & Research

MiraMed Global Services

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Effective Physician Contracting: Challenges and Risks

Finance

• Compensation

• Incentives

• Data, Data, and Data

Operations

• New Market Trends

• Authority and Accountability

Compliance

• Government Enforcement

• Regulatory Challenges

• Oversight

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Effective Physician Contracting: Finance Considerations

Compensation Incentives

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Effective Physician Contracting: Compensation Considerations

Methodology’s Objectives Realities of ANY Methodology

Competitive in the market place What is a physician really worth today?

Fair and sustainable Status quo is not sustainable

Rewards individuals and group Regulatory considerations are complex

Considers “non-productive” work What does “work” mean? Is doing the right thing, e.g. quality expected or an incentive?

Easy to understand Are you kidding?

Consistently administered Reimbursement changes will require changes

Sets a target to grow bigger and better How and who decides?

Adaptable to new trends

Transformation and flexibility is necessary but how do you control it

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Effective Physician Contracting: Compensation Considerations

Most Common Incentive Measures

Productivity Non-Productivity

wRVUs (74%) Quality (72%) Net

Collections (29%) Patient Satisfaction (74%)

Net Income (20%) Citizenship (38%)

Patient Visits (14%) Organization Alignment (36%)

Source: Sullivan, Cotter & Associates, Inc., 2011 Physician Compensation and Productivity Survey

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Effective Physician Contracting: Finance Considerations

Data-Physician and Practice

Data-Physician Enterprise Level

Data-HCO

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Effective Physician Contracting: Operations Considerations

Finance

• Compensation

• Incentives

• Data, Data, and Data

Operations

• New Market Trends

• Authority and Accountability

Compliance

• Government Enforcement

• Regulatory Challenges

• Oversight

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Effective Physician Contracting: New Market Trends

Operational Considerations: Challenges and

Risks

Mid-levels

Directorships

Incentives

Citizenships

Patient Satisfaction

Bonus: Retention

Hiring

On-call?

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Effective Physician Contracting: Operation Considerations that

Impact Reimbursement

Yesterday was about CPT Codes, Quality and Volume

Today is about Pay for Performance, Non-Payment for Preventable Complications, ACOs

Tomorrow is about Quality, Value-Based Purchasing, Consumer Products

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Effective Physician Contracting: Operations/Finance Considerations

Productivity

Efficiency

Quality

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Effective Physician Contracting: Operations, Finance & Compliance Considerations

Payment for Quality-

Independent Contractor

Payment for Quality-Employees

Medical/Adm Directorships

On-Call Coverage Payment

Payment for Mid-Levels Supervision

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Effective Physician Contracting: Compliance Considerations

Finance

• Compensation

• Incentives

• Data, Data, and Data

Operations

• New Market Trends

• Authority and Accountability

Compliance

• Government Enforcement

• Regulatory Challenges

• Oversight

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Effective Physician Contracting: Compliance Considerations

Government Enforcement

AKS/Stark

Qui tam

CIA

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Effective Physician Contracting: Compliance Considerations

Qui Tam

$2.8 out of $3 B in FY 11

638 suits filed in 2010; over 7,000

since 86

Relators recover 15-20% of proceeds- $420 M in 2011

PPACA

Expands HIPAA Security and Privacy

Expands fraud and abuse reach

CIAs

Over 350 active CIAs

16% are with hospitals

41% of hospitals CIAs are within the

past 2 years

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Effective Physician Contracting: Compliance Considerations: Oversight

Doing the Right Thing for the Patient without

Financial Rewards

Code Correctly Based on Documentation

Reimbursed Correctly Qualified

Physician/NPP/Staff

Quality Standards Known

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Effective Physician Contracting: Compliance Considerations: Oversight

BOARD

Finance Operations Compliance

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Effective Physician Contracting: Compliance, Finance, & Operations Considerations

Pressure or Incentive to take non-

compliant action

Justification to make it acceptable to be

non-compliant

Opportunity to carry out the non-

compliant action

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Effective Physician Contracting: Compliance, Finance, & Operations Considerations

Red flags

Finance

Compliance Operations

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Effective Physician Contracting: Where to Begin?

Educate BOD

Develop compensation

principles

Develop contract review & approval

process

Define protocol for exceptions

Use consistent and accurate DATA

Follow principles & process

Understand all business

transactions

Document, Document,

Document finding

Report to BOD & obtain approvals

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Effective Physician Contracting: Where to Begin?

Contract Database

Legal Review

FMV/Financial Review

Operations Due

Diligence

Monitor and Audit Reports

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Effective Physician Contracting: BOD Proactive Review Approach

BOD Review

Educate and Understand the Finance, Operations and

Compliance Relationships

Develop Awareness

of Risks

Conduct Contract Review Process

ASK Questions!

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Effective Physician Contracting: Management Proactive Review

C suite

Promote Culture &

Values

Systematic Data-

gathering

Unquestionable Business

Processes

Conduct oversight

Respond to Potential Problems

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Effective Physician Contracting: BOD Review Criteria

Does this contract serve a legitimate business purpose?

Has management provided sufficient data to understand the contract’s purpose and to make an informed decision regarding the legitimate business need for the contract?

Both questions require a YES to proceed.

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Effective Physician Contracting: What’s Next?

Healthcare Reform

Finance, Operations, Compliance

Issues

CHALLENGES & Risks

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Effective Physician Contracting: Finance, Operations, & Compliance Questions • Who has oversight of physician compensation?

• What is your physician compensation philosophy?

• What is your contracting review and approval process?

• What arrangements are covered by the oversight process?

• Does compensation comply with fair market value and commercial reasonableness requirements?

• What are your documentation standards?

• How do you monitor or audit compliance with statutes, regulations, your process and your philosophy?

• How will physician compensation change in your organization with healthcare reform?

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Thank you, Thank you, Thank you!

• For follow up questions please feel free to contact me:

– Joette Derricks [email protected]

– Joette Derricks [email protected]

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