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Parenting Children with Difficult & Challenging Behaviors Created by: Robert C. Rodriguez Director of Behavioral Management San Marcos Treatment Center And Verna Glassing, National Account Manager Presented by: Verna Glassing, MS LCPC San Marcos Treatment Center

Effectively Managing Difficult & Challenging Behaviorssepta.ccs.k12.nc.us/files/2013/02/March__12_Child_-Parent... · •Needs to project appearance of competence even ... •Attention

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  • Parenting Children with Difficult & Challenging Behaviors

    Created by: Robert C. Rodriguez

    Director of Behavioral Management

    San Marcos Treatment Center

    And Verna Glassing, National Account Manager

    Presented by: Verna Glassing, MS LCPC

    San Marcos Treatment Center

  • Outline Why does this person behave this way?

    Common Developmental Traits that appear as non-compliance

    More Reasons: Need to belong

    Attention seeking, power, revenge or inadequacy through escape

    ABCs of Behavior

    Interventions and Strategies

    Parenting Strategies according to different Diagnosis categories

  • Why does this child keep engaging in this behavior? Putting the pieces together to figure out the reason(s) behind inappropriate

    behavior patterns

  • Choose to Understand Is this pathological, psychological, criminal,

    disability, lack of knowledge or just naughty adolescent behavior?

    What are the youths disabilities? (IQ, learning, comprehension, trauma and history)

    What are the youths strengths? (interests, talents, learning style, and coping strategies)

    Dont blame them for what they cannot do.

    We all desire to be heard and understood.

  • Seeking Understanding Why is this Behavior occurring?

    What is their Payoff / Reward?

    What is my responsibility in the situation?

    What can I do to influence the outcome on our next interaction?

    I can only control myself!

    Making a plan for future interactions to prevent negative outcomes.

  • Answer to Why is. Ages and Stages

    Some youth may have had problems with normal development

    Some characteristics that are common and

    expected at certain ages can spawn behavior that is viewed by adults as being defiant or disruptive

    An awareness of these expected age-based traits can help us develop greater toleranceand remind us to make use of positive and respectful interventions that TEACH more appropriate ways of handling situations

  • Common Developmental Traits that Look Like Non Compliance (Ages 6-

    12) Wants to determine behavioral boundaries

    (for psychological comfort). Tests behavioral boundaries and constraints placed

    by authority figures Asks Why? often

    Ego-centric: Sees self as center of the universe Wants desirable things NOW Wants to do non-desirable tasks on own schedule Difficulty seeing the view/rights of others Often doesnt want rules, turn-taking, sharing to

    apply to him/her Thinks people often pick on him/her Reacts to perceived unfairness or lack of support

    by withdrawing or complaining

  • Developmental Traits cont (6-12yrs)

    Possessive & Impulsive Thinks his/her needs & desires should come

    before those of others

    Its mine., I had it first., I want it!

    Wants success at meeting goals to come easily

    Complains that tasks are too hard

    Expects to win every competitive situation

    So what behaviors do you often see that reflect these traits?

  • Common Developmental Traits that Look Like Non Compliance (Ages 13-

    18) Wants to make decisions influencing

    his/her life Peer group influence exceeds that of

    adults Engages in actions to earn acceptance of

    highly perceived peers Attempts to gain positive attention from

    those to whom he/she is physically attracted

    Highly concerned about personal

    appearance

  • Developmental Traits cont(13-18yrs)

    Unconcerned about neatness of surroundings Needs to project appearance of competence even

    if lacking or absent I know it already attitude

    Views education unrelated to interests as boring Frontal lobe in boys probably poorly developed, in

    comparison to girls, and results in lowered sensitivity to feelings of others less awareness/concern for safety of self &

    others

  • A Few More Reasons Physical and mental influences (ADHD, Mood

    Disorders, medication reactions)

    Group influence/peer pressure

    Rebellion against authority/ striving for increased decision making/ influence over ones life

    His/her fear of failure or must be perfect

    Surging emotions interfere with behavior fight or flight response

    Is My Behavior causing their poor behavior? For every action there is equal and opposing reaction.

  • Goal of Parenting The Goal of Parenting: To raise our

    children to be successful adults. Visualization: Close your eyes and see your child as an

    adult. Identify character qualities you would

    have for your child. Write 3-5 of them down.

  • Goal of Parenting Now Ask Yourself: What is my parenting style? How do I parent this child? Will that help them toward the adult they

    are becoming? Will that hinder the adult they are

    becoming? What can I do Today to get them to the

    Adult I see them as?

  • The Need To Belong The need to belong is significant. When

    youth have a history of not being valued by adults and peers they may engage in one or

    more of the following:

    Seeking Attention

    Seeking Power or Control

    Seeking Revenge

    Displaying Inadequacy through Escape

  • Attention Seeking Behavior may occur due to lack of positive

    attention

    Attention may be gained through disruptive and provocative behaviors

    People will create disruptive situations to win your attention

    People may be stuck in a pattern of seeking negative attention

    Why would youth seek negative attention?

    What is the payoff for attention seeking?

  • Seeking Power

    Control issues Not trusting adults

    Defiance issues Rejecting authority

    Competition amongst peers Feeling not good enough

    Compensation for loss of power Feeling powerless

  • Seeking Power - Issues of Esteem

    Experiences lead to Belief which reflects Self-Image

    Become very invested in preserving their Self-Image

    Even to the point of self-sabotaging success (ie: Failure, bad, unlovable, worthless)

    Better to be seen as Bad than to be seen as Stupid

    Better to be seen as Bad than to be seen as Crazy

    Dan Dubovsky SAMHSA Center or Excellence

  • Seeking Revenge

    Revenge may be directed at adults or peers

    I can only feel important or adequate by hurting others

    Im just doing what they did to me

    I dont care if Im disliked

    Its a victory to be disliked and punished as long as I have made you suffer

  • Displaying Inadequacy by Escape

    Rejection by others leads to feelings of worthlessness

    Discouraged people guard their self esteem by removing themselves from situations

    Why even try anymore?

    Nothing I do even matters

    Im Hopeless

  • Sensory Stimulation

    Brain has difficulty processing information

    Sensory overload

    People engages in behavior that helps them cope

    Self stimulation

    Is there a neurological or cognitive deficit?

  • Multiple Motives? Can behavior happen for more than 1 reason? How do we know? All behavior is learned Habit of Behavior Behavior is a response to some action or event Behaviors exist because they either:

    1. bring desired benefits (payoff / Reward) 2. fend off undesired events (protection /

    Avoidance / Fight or Flight) Behaviors can be adjusted, modified or

    extinguished by managing the events/ circumstances which trigger them

  • A.B.C s of Behavior An Action sparks a Behavior Response to Action (Think > Feel > Do) Consequence or Reward: (positive or negative

    payoff) 1. physical 2. emotional 3. behavioral

    Prevent misbehavior by preventing the action Reinforce appropriate desired behavior that

    meets the same emotional/physical need Extinguish or reduce the behavior by depriving it

    of what keeps it going: (No Payoff/Reward) 1. disallow the benefit 2. apply natural consequences 3. ignore it

  • Think > Feel > Do Cycle Following an Event, behavior is

    motivated by: Thinking

    Core Values and Beliefs Cognitive Distortions Thinking Errors

    Feeling Emotions or unresolved anger Fears or Anxieties

    Behavior Appropriate Response Reward Motivated Impulsive behavior - Reaction Fight or Flight Response Avoidance

    Motivated

  • When and where do children Misbehave?

    Public Places

    Have a plan in place

    When there is an audience

    Remove the audience or from the audience

    At Transitions (meals, bed time, or going somewhere)

    Create transition reminders or cues and extra time

    When Im on the phone, or doing something else.

    Set an activity for when I will be busy

    When one of us are tired, ill or stressed Provide nurturing, understanding and time for rest

  • Types of behavior One time or impulse behavior

    No time to plan have to go with the flow

    Repeat behaviors (why? Because I can! What is the payoff?) Anticipate the behavior Make a plan to alter this behavior

    Chronic behaviors (habitual) Make a plan to break cycle that causes the

    behavior (team approach) Dangerous High Risk behaviors Crisis Plan in place (team approach)

  • Victor Frankl said:

    "Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our

    growth and our freedom."

  • Making an Intervention Plan

    Anticipate and define the behavior

    Put up the STOP sign

    Try strategies or interventions to change the behavior

    Review success of the plan

    How did that work out for you?

    Redefine the plan with other interventions

    Seek professional and Support advice on alternatives

  • Be the change you want to see in the

    world. M Ganhdi

  • Attention Seeking Interventions

    Provide person with acceptable ways of gaining appropriate attention

    Remind them in advance of major activities and transitions

    Catch them being good Give signals/ hints to prompt the replacement

    behavior Provide some examples Set up time to meet with the them for

    communication or support (Positive Feedback Loop)

    Increase positive reinforcement for any progress baby steps

  • Positive Attention Strategies

    Verbally or nonverbally acknowledge any positive behavior

    Dedicate brief periods of time for positive feedback

    Engage the youth in brief conversation about topics that interest him/her (boundary appropriate)

    Get involved in their activities

    Use a behavior contract when appropriate

    Utilize behavior enhancement incentives: 1. Bongo bucks

    2. Play of the Day

  • Power Seeking Interventions

    Avoid power struggles at all costs What is a power struggle? I win, you lose

    v.s win - win Stay outwardly calm and maintain a professional

    perspective Deliver requests that minimize a struggle Practice active listening skills

  • More Power Seeking Interventions

    Pair criticism with praise What is right_____ what needs work________

    I-centered statements vs. You centered statements When ____ I feel / need _______

    Avoid a mismatch between your words and non-verbal signals Be clear and keep it simple

    Say it, do it / consistent

  • More Power Seeking Interventions

    Take time to think and slow yourself down before responding

    Offer face saving exit strategies to the person

    Discuss consequences in advance

    Avoid lectures ( 5 second infomercial)

    Avoid making demands when they are upset

    Do not insist on processing when they are not ready / he or she is not on your time table

  • Revenge Seeking Interventions

    Facilitate and lead activities in which the person and others (perhaps you) interact positively and cooperatively

    Increase efforts to build positive rapport

    1. Engage the them in social conversation 2. Treat him/ her respectfully and supportively

    Expect resistance at first and do not take it personally

  • The Power of Therapeutic Rapport

    Do not force the person to process

    Attempt to process the acting out behavior before the end of the day

    Let the them know you do not take his/ her comments personal

    Processing behavior or the incident should include helping the person identify :

    1. the inappropriate behavior

    2. why the behavior was inappropriate

    3. Alternative behavior options

    4. ways he or she can handle a similar situation in the future

  • Inadequacy and Escape Interventions

    Offer ongoing encouragement and support

    Do not criticize

    Focus on persons efforts not accuracy

    Set up the them for success and recognize his/her effort

    Positively acknowledge any effort

    Avoid showing frustration (this may reinforce a sense of worthlessness)

  • Setting the Tone

    Are you a Thermostat?

    Or

    Are you a Thermometer?

    We can choose to set the tone of

    our interactions and this choice will influence the behaviors and outcomes.

  • Diagnosis and Parent Response

    Mood Disorders

    Depression

    Bipolar Disorder

    Characteristics:

    Irritability

    Loss of Interest Moody Sad / Despair Apathy Withdrawal

    (Too little / or too much of following)

    Motivation Issues Sleep Issues Diet Issues Concentration Issues

    Energy Issues

    Behavior:

    Not Listening:

    I dont Care. Oh Bother!

    Not Doing: Id rather Sleep.

    Dont have energy.

    Lashing Out: Leave Me Alone!

    Parental Response: Depression:

    Set Goals / Rules Encourage

    Positive engaging

    Monitor

    Bipolar:

    Boundaries with Support Appropriate Limits

    Slow it down

    Mentor / Monitor

  • Diagnosis and Parent Response

    Attention Deficit /

    Hyper-activity Disorder

    Characteristics:

    Distracted

    Inattention

    Off task

    Forgetful

    Disorganized

    Loses Things

    Impulsivity

    Restless

    Fidgets

    Talks Excessively

    On the Go

    Interrupts or

    Intrudes

    Behavior:

    Not Listening:

    What are you saying?

    Not Doing:

    I forgot/ too many steps

    Lashing Out:

    Acts without thinking

    Parental Response:

    1 direction at time.

    Slow down and get attention.

    Keep it Simple:

    Rules, Goals

    Consequences

    Redirect

    Use Visual Cues

    External Brain

    Practice / Rehearse

    Monitor / Mentor / Model

  • Diagnosis and Parent Response

    Oppositional

    Defiant Disorder

    Characteristics:

    Loses Temper

    Argumentative

    Breaks Rules

    Blames Others

    Irritable Angry

    Resentful

    Authority Issues

    Vengeful

    Antagonistic

    Hostile

    Negative

    Tantrums

    Uncooperative

    Behavior:

    Not Listening:

    Argue or defensive

    Not Doing:

    I dont want to!

    Lashing Out:

    You cant make me!

    Parental Response:

    Address Thinking Errors

    Offer Choices

    Redirect

    Say it, mean it, do it!

    United Front

    Define Consequences

    Set Goals / Rules

    Create positive interactions.

    Monitor / Mentor

  • Diagnosis and Parent Response

    Autistic Spectrum / Aspersers Disorders

    Characteristics:

    Impaired Social

    Poor eye contact

    Poor Relationships

    Disconnected

    No Reciprocity

    Misses Cues

    Impaired

    Communication

    Language delays

    Repetitive or Echo

    Conversation diff.

    Motor Mannerism

    Preoccupied

    Ridged Routines

    Behavior:

    Not Listening:

    I dont hear you.

    Not Doing:

    Dont know how, or confused.

    Lashing Out: Youre in my space!

    Parental Response:

    Make Eye Contact

    Slow down and get attention.

    Use Visual Cues

    Redirect and Close Supervision.

    Practice /Rehearse

    Approach with care

    Respect space / routine.

    Applied Behavior Analysis plan

  • Good Questions to ask: Help me understand ..

    What happened?

    How you were feeling?

    What you wanted?

    What you were afraid of?

    Can we both take 5 to calm down and then we can visit about this?

    How can we do this better next time?

  • What are my available resources for help, new ideas, or some relief?

    Taking care of yourself

    Connecting with Support Team

    Getting a Break

    Date Nights

    Faith Based supports

    Social Worker or Community Therapist

  • Think> Feel> Do Cycle Processing after a problem (Teachable moment) What I think effects > How I feel > Which leads to how I behave

    What is the precipitating event? How did they feel about what happened? Therefore what behavior did they choose? Where can we disrupt or intervene in the cycle

    to adjust the outcome to desired behavior?

  • S.T.O.P. Plan S Stop the interaction or behavior T- Think what are the options

    With younger youth this may need defined or discussed with consequences

    O- Options What other choices are available?

    P- Plan Can there be a choice for alternative

    behavior? (Teachable Moment is the KEY!)

  • 3 M Model Model show how its done and work

    along side them Mentor Give verbal and visual cues

    and stay close to help them stay on course

    Monitor Observe and have them check in on how it is going

  • Slow it Down Walk Slowly

    Say, give me (or us) 5 min. to think about that

    Convince me on your side, or what your thinking

    Breath for count to 5 or 10 Invite them to join in this if appropriate

    If pressed remind them that: my initial response, you may not like can you give me time to think about this?

  • Contracts Lets Make a Deal

    What is it they want?

    What do I want accomplished?

    If.. Then..

    When Then..

    remember with attention issues KISS

    Reward the desired behavior

  • Positive Feedback Loop Keep them close Point out what it right, true and

    good. Help them see alternatives to choices Catch them being good

    Self Image Reframing

  • K. I. S. S Method Keep it Simple

    Simplify the Rules (3-5 max)

    One instruction at a time

    Use visual and other cues to redirect

    Increase Monitoring

  • Encouragement Authentic Appreciation and

    Acknowledgement

    Catch them being Good (no matter how small)

    Focus on Effort Not Outcome

    Focus on their Strengths and Interests

    Unconditional Acceptance not based or them being good enough

    Your are - valuable / lovable / worth while

  • Choices How can I say Yes!

    Saying No is: Easy Habit

    Can we have win/win? Never offer as a choice what you are Not willing to

    follow through on. (perceived as lying or manipulation)

    Choices within limits Give them 2 options I am comfortable with When.. Then / If Then / A, B or C

    Vs. unlimited choice (they will choose what I am Not willing to offer and then we are back to power struggle)

  • Choices cont. 3 Rules for saying NO

    Is it Life threatening?

    Is it Immoral, Illegal?

    Can I live with it? My personal ethics, values

    My emotional boundaries / family wellbeing

    Is No on this issue important?

  • Consequences Age and cognitive appropriate

    Rule of thumb: 1-2 min / year or age to 6yrs 5-10 min to 12 years and low functioning

    Reward the Desired behavior What are the + consequences to

    encourage? Rather that threatening consequences.

    They are agreed on before hand We Do Not give consequences when we are

    upset (that is punishment or punitive) We remind of consequences earned when we are

    able to hear it without a new battle

  • Personal Space Normal Space is 3 feet / Arms length Particularly with ASD or ADHD Impulsive or Explosive behaviors In escalating situation

    Take 2 or 3 steps back rather than forward Give time to slow it down Count to 5 or 10 Take lower position (unless there is risk of

    aggression or harm)

  • Drawing them Out Making the time to Listen/Hear

    Without distraction / busy-ness

    Cooking or eating Meals Driving, cleaning or walking

    Sideways communication is less threatening to adolescents

    Hip Patrol Giving them the opportunity to teach or

    lead activity

  • External Brain Things outside of us to help us stay on

    course Sticky notes

    Timers, alarms

    Visual cues or pictures

    smart phone

    Friend or mentor to cue Jiminy Cricket let your conscience be your guide

  • Behavioral Analysis What is the motivation behind the

    behavior? Goals? Rewards? What are the limitations?

    Emotional, behavioral and intellectual ability?

    What are their strengths? What supports will help them be

    successful? What do they need? What Strategy will motivate new

    behavior

  • Escalating behavior Do I take 1 step in? or 3 steps back?

    Give them space Respect their feelings (even if you dont agree

    with their behavior) Remove the audience Time outs are not just for kids!

    Breath, relax and choose not to contribute to the behavior

    Who can I seek support from? Who will tag team with me Can I call in reinforcements from family or friend

  • Crisis Planning When there is a possibility of escalating

    into a crisis, What is Plan A? Who are may support people?

    Who will watch the other children when Im dealing with the crisis.

    Who can I tag team with?

    What is Plan B?

    What are the Phone Number of emergency (ie: 911 or On Call)

  • Moral Development / Thinking Errors

    Emotional immaturity or Very sensitive

    Use of Faith Based or Virtues/Values Based activities

    Goal is to take responsibility for Actions and Choices without causing HARM

    All or nothing thinking: You don't see middle ground.

    Overgeneralization: You extrapolate your future based on a single event.

    Minimizing and maximizing: You inflate your errors and discount your accomplishments.

    Fortune-telling: You predict that things will turn out badly, no matter what you say or do.

    Emotional reasoning: You get lost in your emotions.

    Shoulds and oughts: You focus on other people's expectations of you, instead of on your own needs.

  • Moral Development / Thinking Errors

    MENTAL FILTER Focusing exclusively on certain, usually negative or upsetting, aspects

    DISQUALIFYING THE POSITIVE Continually shooting down positive experiences for irrational reasons

    JUMPING TO CONCLUSIONS Assuming something negative where there is actually no evidence to support it.

    LABELLING and MISLABELING Related to overgeneralization, explaining by naming. Rather than describing the specific behavior, you assign a label to someone or yourself that puts them in absolute and unalterable negative terms.

    PERSONALIZATION & BLAME Personalization occurs when you hold yourself personally responsible for an event that isnt entirely under your control.

  • Additional Resources The Other 23 Hours: Child-Care Work with

    Emotionally Disturbed Children in a Therapeutic Milieu by Larry Brendtro (Author), James Whittaker (Author), Albert Trieschman (Author), David Wineman (Foreword)

    The Gus Chronicles: Reflections from An Abused Kid by Charles D. Appelstein

    Creative Interventions for Troubled Children & Youth by Liana Lowenstein

    Parenting with Love and Logic, Cline and Jim Fey National Institute of Mental Health

    http://www.nimh.nih.gov National Alliance for the Mentally Ill

    http://www.nami.org

    http://www.amazon.com/exec/obidos/search-handle-url/ref=ntt_athr_dp_sr_1?%5Fencoding=UTF8&search-type=ss&index=books&field-author=Larry%20Brendtrohttp://www.amazon.com/exec/obidos/search-handle-url/ref=ntt_athr_dp_sr_2?%5Fencoding=UTF8&search-type=ss&index=books&field-author=James%20Whittakerhttp://www.amazon.com/exec/obidos/search-handle-url/ref=ntt_athr_dp_sr_2?%5Fencoding=UTF8&search-type=ss&index=books&field-author=James%20Whittakerhttp://www.amazon.com/exec/obidos/search-handle-url/ref=ntt_athr_dp_sr_3?%5Fencoding=UTF8&search-type=ss&index=books&field-author=Albert%20Trieschmanhttp://www.amazon.com/exec/obidos/search-handle-url/ref=ntt_athr_dp_sr_4?%5Fencoding=UTF8&search-type=ss&index=books&field-author=David%20Winemanhttp://www.amazon.com/Charles-D.-Appelstein/e/B001KCEX64/ref=ntt_athr_dp_pel_1http://www.amazon.com/exec/obidos/search-handle-url/ref=ntt_athr_dp_sr_1?%5Fencoding=UTF8&search-type=ss&index=books&field-author=Liana%20Lowensteinhttp://www.nimh.nih.gov/http://www.nimh.nih.gov/http://www.nami.org/http://www.nami.org/http://www.nami.org/

  • THANK YOU

    Questions or Comments ??