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Parenting Children with Difficult & Challenging Behaviors
Created by: Robert C. Rodriguez
Director of Behavioral Management
San Marcos Treatment Center
And Verna Glassing, National Account Manager
Presented by: Verna Glassing, MS LCPC
San Marcos Treatment Center
Outline Why does this person behave this way?
Common Developmental Traits that appear as non-compliance
More Reasons: Need to belong
Attention seeking, power, revenge or inadequacy through escape
ABCs of Behavior
Interventions and Strategies
Parenting Strategies according to different Diagnosis categories
Why does this child keep engaging in this behavior? Putting the pieces together to figure out the reason(s) behind inappropriate
behavior patterns
Choose to Understand Is this pathological, psychological, criminal,
disability, lack of knowledge or just naughty adolescent behavior?
What are the youths disabilities? (IQ, learning, comprehension, trauma and history)
What are the youths strengths? (interests, talents, learning style, and coping strategies)
Dont blame them for what they cannot do.
We all desire to be heard and understood.
Seeking Understanding Why is this Behavior occurring?
What is their Payoff / Reward?
What is my responsibility in the situation?
What can I do to influence the outcome on our next interaction?
I can only control myself!
Making a plan for future interactions to prevent negative outcomes.
Answer to Why is. Ages and Stages
Some youth may have had problems with normal development
Some characteristics that are common and
expected at certain ages can spawn behavior that is viewed by adults as being defiant or disruptive
An awareness of these expected age-based traits can help us develop greater toleranceand remind us to make use of positive and respectful interventions that TEACH more appropriate ways of handling situations
Common Developmental Traits that Look Like Non Compliance (Ages 6-
12) Wants to determine behavioral boundaries
(for psychological comfort). Tests behavioral boundaries and constraints placed
by authority figures Asks Why? often
Ego-centric: Sees self as center of the universe Wants desirable things NOW Wants to do non-desirable tasks on own schedule Difficulty seeing the view/rights of others Often doesnt want rules, turn-taking, sharing to
apply to him/her Thinks people often pick on him/her Reacts to perceived unfairness or lack of support
by withdrawing or complaining
Developmental Traits cont (6-12yrs)
Possessive & Impulsive Thinks his/her needs & desires should come
before those of others
Its mine., I had it first., I want it!
Wants success at meeting goals to come easily
Complains that tasks are too hard
Expects to win every competitive situation
So what behaviors do you often see that reflect these traits?
Common Developmental Traits that Look Like Non Compliance (Ages 13-
18) Wants to make decisions influencing
his/her life Peer group influence exceeds that of
adults Engages in actions to earn acceptance of
highly perceived peers Attempts to gain positive attention from
those to whom he/she is physically attracted
Highly concerned about personal
appearance
Developmental Traits cont(13-18yrs)
Unconcerned about neatness of surroundings Needs to project appearance of competence even
if lacking or absent I know it already attitude
Views education unrelated to interests as boring Frontal lobe in boys probably poorly developed, in
comparison to girls, and results in lowered sensitivity to feelings of others less awareness/concern for safety of self &
others
A Few More Reasons Physical and mental influences (ADHD, Mood
Disorders, medication reactions)
Group influence/peer pressure
Rebellion against authority/ striving for increased decision making/ influence over ones life
His/her fear of failure or must be perfect
Surging emotions interfere with behavior fight or flight response
Is My Behavior causing their poor behavior? For every action there is equal and opposing reaction.
Goal of Parenting The Goal of Parenting: To raise our
children to be successful adults. Visualization: Close your eyes and see your child as an
adult. Identify character qualities you would
have for your child. Write 3-5 of them down.
Goal of Parenting Now Ask Yourself: What is my parenting style? How do I parent this child? Will that help them toward the adult they
are becoming? Will that hinder the adult they are
becoming? What can I do Today to get them to the
Adult I see them as?
The Need To Belong The need to belong is significant. When
youth have a history of not being valued by adults and peers they may engage in one or
more of the following:
Seeking Attention
Seeking Power or Control
Seeking Revenge
Displaying Inadequacy through Escape
Attention Seeking Behavior may occur due to lack of positive
attention
Attention may be gained through disruptive and provocative behaviors
People will create disruptive situations to win your attention
People may be stuck in a pattern of seeking negative attention
Why would youth seek negative attention?
What is the payoff for attention seeking?
Seeking Power
Control issues Not trusting adults
Defiance issues Rejecting authority
Competition amongst peers Feeling not good enough
Compensation for loss of power Feeling powerless
Seeking Power - Issues of Esteem
Experiences lead to Belief which reflects Self-Image
Become very invested in preserving their Self-Image
Even to the point of self-sabotaging success (ie: Failure, bad, unlovable, worthless)
Better to be seen as Bad than to be seen as Stupid
Better to be seen as Bad than to be seen as Crazy
Dan Dubovsky SAMHSA Center or Excellence
Seeking Revenge
Revenge may be directed at adults or peers
I can only feel important or adequate by hurting others
Im just doing what they did to me
I dont care if Im disliked
Its a victory to be disliked and punished as long as I have made you suffer
Displaying Inadequacy by Escape
Rejection by others leads to feelings of worthlessness
Discouraged people guard their self esteem by removing themselves from situations
Why even try anymore?
Nothing I do even matters
Im Hopeless
Sensory Stimulation
Brain has difficulty processing information
Sensory overload
People engages in behavior that helps them cope
Self stimulation
Is there a neurological or cognitive deficit?
Multiple Motives? Can behavior happen for more than 1 reason? How do we know? All behavior is learned Habit of Behavior Behavior is a response to some action or event Behaviors exist because they either:
1. bring desired benefits (payoff / Reward) 2. fend off undesired events (protection /
Avoidance / Fight or Flight) Behaviors can be adjusted, modified or
extinguished by managing the events/ circumstances which trigger them
A.B.C s of Behavior An Action sparks a Behavior Response to Action (Think > Feel > Do) Consequence or Reward: (positive or negative
payoff) 1. physical 2. emotional 3. behavioral
Prevent misbehavior by preventing the action Reinforce appropriate desired behavior that
meets the same emotional/physical need Extinguish or reduce the behavior by depriving it
of what keeps it going: (No Payoff/Reward) 1. disallow the benefit 2. apply natural consequences 3. ignore it
Think > Feel > Do Cycle Following an Event, behavior is
motivated by: Thinking
Core Values and Beliefs Cognitive Distortions Thinking Errors
Feeling Emotions or unresolved anger Fears or Anxieties
Behavior Appropriate Response Reward Motivated Impulsive behavior - Reaction Fight or Flight Response Avoidance
Motivated
When and where do children Misbehave?
Public Places
Have a plan in place
When there is an audience
Remove the audience or from the audience
At Transitions (meals, bed time, or going somewhere)
Create transition reminders or cues and extra time
When Im on the phone, or doing something else.
Set an activity for when I will be busy
When one of us are tired, ill or stressed Provide nurturing, understanding and time for rest
Types of behavior One time or impulse behavior
No time to plan have to go with the flow
Repeat behaviors (why? Because I can! What is the payoff?) Anticipate the behavior Make a plan to alter this behavior
Chronic behaviors (habitual) Make a plan to break cycle that causes the
behavior (team approach) Dangerous High Risk behaviors Crisis Plan in place (team approach)
Victor Frankl said:
"Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our
growth and our freedom."
Making an Intervention Plan
Anticipate and define the behavior
Put up the STOP sign
Try strategies or interventions to change the behavior
Review success of the plan
How did that work out for you?
Redefine the plan with other interventions
Seek professional and Support advice on alternatives
Be the change you want to see in the
world. M Ganhdi
Attention Seeking Interventions
Provide person with acceptable ways of gaining appropriate attention
Remind them in advance of major activities and transitions
Catch them being good Give signals/ hints to prompt the replacement
behavior Provide some examples Set up time to meet with the them for
communication or support (Positive Feedback Loop)
Increase positive reinforcement for any progress baby steps
Positive Attention Strategies
Verbally or nonverbally acknowledge any positive behavior
Dedicate brief periods of time for positive feedback
Engage the youth in brief conversation about topics that interest him/her (boundary appropriate)
Get involved in their activities
Use a behavior contract when appropriate
Utilize behavior enhancement incentives: 1. Bongo bucks
2. Play of the Day
Power Seeking Interventions
Avoid power struggles at all costs What is a power struggle? I win, you lose
v.s win - win Stay outwardly calm and maintain a professional
perspective Deliver requests that minimize a struggle Practice active listening skills
More Power Seeking Interventions
Pair criticism with praise What is right_____ what needs work________
I-centered statements vs. You centered statements When ____ I feel / need _______
Avoid a mismatch between your words and non-verbal signals Be clear and keep it simple
Say it, do it / consistent
More Power Seeking Interventions
Take time to think and slow yourself down before responding
Offer face saving exit strategies to the person
Discuss consequences in advance
Avoid lectures ( 5 second infomercial)
Avoid making demands when they are upset
Do not insist on processing when they are not ready / he or she is not on your time table
Revenge Seeking Interventions
Facilitate and lead activities in which the person and others (perhaps you) interact positively and cooperatively
Increase efforts to build positive rapport
1. Engage the them in social conversation 2. Treat him/ her respectfully and supportively
Expect resistance at first and do not take it personally
The Power of Therapeutic Rapport
Do not force the person to process
Attempt to process the acting out behavior before the end of the day
Let the them know you do not take his/ her comments personal
Processing behavior or the incident should include helping the person identify :
1. the inappropriate behavior
2. why the behavior was inappropriate
3. Alternative behavior options
4. ways he or she can handle a similar situation in the future
Inadequacy and Escape Interventions
Offer ongoing encouragement and support
Do not criticize
Focus on persons efforts not accuracy
Set up the them for success and recognize his/her effort
Positively acknowledge any effort
Avoid showing frustration (this may reinforce a sense of worthlessness)
Setting the Tone
Are you a Thermostat?
Or
Are you a Thermometer?
We can choose to set the tone of
our interactions and this choice will influence the behaviors and outcomes.
Diagnosis and Parent Response
Mood Disorders
Depression
Bipolar Disorder
Characteristics:
Irritability
Loss of Interest Moody Sad / Despair Apathy Withdrawal
(Too little / or too much of following)
Motivation Issues Sleep Issues Diet Issues Concentration Issues
Energy Issues
Behavior:
Not Listening:
I dont Care. Oh Bother!
Not Doing: Id rather Sleep.
Dont have energy.
Lashing Out: Leave Me Alone!
Parental Response: Depression:
Set Goals / Rules Encourage
Positive engaging
Monitor
Bipolar:
Boundaries with Support Appropriate Limits
Slow it down
Mentor / Monitor
Diagnosis and Parent Response
Attention Deficit /
Hyper-activity Disorder
Characteristics:
Distracted
Inattention
Off task
Forgetful
Disorganized
Loses Things
Impulsivity
Restless
Fidgets
Talks Excessively
On the Go
Interrupts or
Intrudes
Behavior:
Not Listening:
What are you saying?
Not Doing:
I forgot/ too many steps
Lashing Out:
Acts without thinking
Parental Response:
1 direction at time.
Slow down and get attention.
Keep it Simple:
Rules, Goals
Consequences
Redirect
Use Visual Cues
External Brain
Practice / Rehearse
Monitor / Mentor / Model
Diagnosis and Parent Response
Oppositional
Defiant Disorder
Characteristics:
Loses Temper
Argumentative
Breaks Rules
Blames Others
Irritable Angry
Resentful
Authority Issues
Vengeful
Antagonistic
Hostile
Negative
Tantrums
Uncooperative
Behavior:
Not Listening:
Argue or defensive
Not Doing:
I dont want to!
Lashing Out:
You cant make me!
Parental Response:
Address Thinking Errors
Offer Choices
Redirect
Say it, mean it, do it!
United Front
Define Consequences
Set Goals / Rules
Create positive interactions.
Monitor / Mentor
Diagnosis and Parent Response
Autistic Spectrum / Aspersers Disorders
Characteristics:
Impaired Social
Poor eye contact
Poor Relationships
Disconnected
No Reciprocity
Misses Cues
Impaired
Communication
Language delays
Repetitive or Echo
Conversation diff.
Motor Mannerism
Preoccupied
Ridged Routines
Behavior:
Not Listening:
I dont hear you.
Not Doing:
Dont know how, or confused.
Lashing Out: Youre in my space!
Parental Response:
Make Eye Contact
Slow down and get attention.
Use Visual Cues
Redirect and Close Supervision.
Practice /Rehearse
Approach with care
Respect space / routine.
Applied Behavior Analysis plan
Good Questions to ask: Help me understand ..
What happened?
How you were feeling?
What you wanted?
What you were afraid of?
Can we both take 5 to calm down and then we can visit about this?
How can we do this better next time?
What are my available resources for help, new ideas, or some relief?
Taking care of yourself
Connecting with Support Team
Getting a Break
Date Nights
Faith Based supports
Social Worker or Community Therapist
Think> Feel> Do Cycle Processing after a problem (Teachable moment) What I think effects > How I feel > Which leads to how I behave
What is the precipitating event? How did they feel about what happened? Therefore what behavior did they choose? Where can we disrupt or intervene in the cycle
to adjust the outcome to desired behavior?
S.T.O.P. Plan S Stop the interaction or behavior T- Think what are the options
With younger youth this may need defined or discussed with consequences
O- Options What other choices are available?
P- Plan Can there be a choice for alternative
behavior? (Teachable Moment is the KEY!)
3 M Model Model show how its done and work
along side them Mentor Give verbal and visual cues
and stay close to help them stay on course
Monitor Observe and have them check in on how it is going
Slow it Down Walk Slowly
Say, give me (or us) 5 min. to think about that
Convince me on your side, or what your thinking
Breath for count to 5 or 10 Invite them to join in this if appropriate
If pressed remind them that: my initial response, you may not like can you give me time to think about this?
Contracts Lets Make a Deal
What is it they want?
What do I want accomplished?
If.. Then..
When Then..
remember with attention issues KISS
Reward the desired behavior
Positive Feedback Loop Keep them close Point out what it right, true and
good. Help them see alternatives to choices Catch them being good
Self Image Reframing
K. I. S. S Method Keep it Simple
Simplify the Rules (3-5 max)
One instruction at a time
Use visual and other cues to redirect
Increase Monitoring
Encouragement Authentic Appreciation and
Acknowledgement
Catch them being Good (no matter how small)
Focus on Effort Not Outcome
Focus on their Strengths and Interests
Unconditional Acceptance not based or them being good enough
Your are - valuable / lovable / worth while
Choices How can I say Yes!
Saying No is: Easy Habit
Can we have win/win? Never offer as a choice what you are Not willing to
follow through on. (perceived as lying or manipulation)
Choices within limits Give them 2 options I am comfortable with When.. Then / If Then / A, B or C
Vs. unlimited choice (they will choose what I am Not willing to offer and then we are back to power struggle)
Choices cont. 3 Rules for saying NO
Is it Life threatening?
Is it Immoral, Illegal?
Can I live with it? My personal ethics, values
My emotional boundaries / family wellbeing
Is No on this issue important?
Consequences Age and cognitive appropriate
Rule of thumb: 1-2 min / year or age to 6yrs 5-10 min to 12 years and low functioning
Reward the Desired behavior What are the + consequences to
encourage? Rather that threatening consequences.
They are agreed on before hand We Do Not give consequences when we are
upset (that is punishment or punitive) We remind of consequences earned when we are
able to hear it without a new battle
Personal Space Normal Space is 3 feet / Arms length Particularly with ASD or ADHD Impulsive or Explosive behaviors In escalating situation
Take 2 or 3 steps back rather than forward Give time to slow it down Count to 5 or 10 Take lower position (unless there is risk of
aggression or harm)
Drawing them Out Making the time to Listen/Hear
Without distraction / busy-ness
Cooking or eating Meals Driving, cleaning or walking
Sideways communication is less threatening to adolescents
Hip Patrol Giving them the opportunity to teach or
lead activity
External Brain Things outside of us to help us stay on
course Sticky notes
Timers, alarms
Visual cues or pictures
smart phone
Friend or mentor to cue Jiminy Cricket let your conscience be your guide
Behavioral Analysis What is the motivation behind the
behavior? Goals? Rewards? What are the limitations?
Emotional, behavioral and intellectual ability?
What are their strengths? What supports will help them be
successful? What do they need? What Strategy will motivate new
behavior
Escalating behavior Do I take 1 step in? or 3 steps back?
Give them space Respect their feelings (even if you dont agree
with their behavior) Remove the audience Time outs are not just for kids!
Breath, relax and choose not to contribute to the behavior
Who can I seek support from? Who will tag team with me Can I call in reinforcements from family or friend
Crisis Planning When there is a possibility of escalating
into a crisis, What is Plan A? Who are may support people?
Who will watch the other children when Im dealing with the crisis.
Who can I tag team with?
What is Plan B?
What are the Phone Number of emergency (ie: 911 or On Call)
Moral Development / Thinking Errors
Emotional immaturity or Very sensitive
Use of Faith Based or Virtues/Values Based activities
Goal is to take responsibility for Actions and Choices without causing HARM
All or nothing thinking: You don't see middle ground.
Overgeneralization: You extrapolate your future based on a single event.
Minimizing and maximizing: You inflate your errors and discount your accomplishments.
Fortune-telling: You predict that things will turn out badly, no matter what you say or do.
Emotional reasoning: You get lost in your emotions.
Shoulds and oughts: You focus on other people's expectations of you, instead of on your own needs.
Moral Development / Thinking Errors
MENTAL FILTER Focusing exclusively on certain, usually negative or upsetting, aspects
DISQUALIFYING THE POSITIVE Continually shooting down positive experiences for irrational reasons
JUMPING TO CONCLUSIONS Assuming something negative where there is actually no evidence to support it.
LABELLING and MISLABELING Related to overgeneralization, explaining by naming. Rather than describing the specific behavior, you assign a label to someone or yourself that puts them in absolute and unalterable negative terms.
PERSONALIZATION & BLAME Personalization occurs when you hold yourself personally responsible for an event that isnt entirely under your control.
Additional Resources The Other 23 Hours: Child-Care Work with
Emotionally Disturbed Children in a Therapeutic Milieu by Larry Brendtro (Author), James Whittaker (Author), Albert Trieschman (Author), David Wineman (Foreword)
The Gus Chronicles: Reflections from An Abused Kid by Charles D. Appelstein
Creative Interventions for Troubled Children & Youth by Liana Lowenstein
Parenting with Love and Logic, Cline and Jim Fey National Institute of Mental Health
http://www.nimh.nih.gov National Alliance for the Mentally Ill
http://www.nami.org
http://www.amazon.com/exec/obidos/search-handle-url/ref=ntt_athr_dp_sr_1?%5Fencoding=UTF8&search-type=ss&index=books&field-author=Larry%20Brendtrohttp://www.amazon.com/exec/obidos/search-handle-url/ref=ntt_athr_dp_sr_2?%5Fencoding=UTF8&search-type=ss&index=books&field-author=James%20Whittakerhttp://www.amazon.com/exec/obidos/search-handle-url/ref=ntt_athr_dp_sr_2?%5Fencoding=UTF8&search-type=ss&index=books&field-author=James%20Whittakerhttp://www.amazon.com/exec/obidos/search-handle-url/ref=ntt_athr_dp_sr_3?%5Fencoding=UTF8&search-type=ss&index=books&field-author=Albert%20Trieschmanhttp://www.amazon.com/exec/obidos/search-handle-url/ref=ntt_athr_dp_sr_4?%5Fencoding=UTF8&search-type=ss&index=books&field-author=David%20Winemanhttp://www.amazon.com/Charles-D.-Appelstein/e/B001KCEX64/ref=ntt_athr_dp_pel_1http://www.amazon.com/exec/obidos/search-handle-url/ref=ntt_athr_dp_sr_1?%5Fencoding=UTF8&search-type=ss&index=books&field-author=Liana%20Lowensteinhttp://www.nimh.nih.gov/http://www.nimh.nih.gov/http://www.nami.org/http://www.nami.org/http://www.nami.org/
THANK YOU
Questions or Comments ??