Effectiveness of employee’s development programme with reference to sbm

International Journal of Management (IJM), ISSN 0976 – 6502(Print), ISSN 0976 –

6510(Online), Volume 4, Issue 2, March- April (2013)

99

EFFECTIVENESS OF EMPLOYEE’S DEVELOPMENT PROGRAMME

WITH REFERENCE TO SBM - HEAD OFFICE, BANGALORE

S.Poornima1 and Srinivas K T

2

1Assistant Professor, SBM Jain College, V.V.Puram, Bangalore, India

2Associate Professor, Community Institute of Management Studies, 2nd Block Jayanagar

Bangalore-11

ABSTRACT

Employee is foundation stone and considered to be human capital in the organization.

The success or failure of the organization depends on employee performance. Therefore,

organizations are investing huge amount of money on employee’s development. This paper

analyzes the employee development programmes and its affect on employee performance.

State Bank of Mysore has a good organization culture, excellent working environment and a

very precious asset that is highly dedicated, hard working, well qualified knowledge

workforce. State Bank of Mysore has offered development programmes to its employees of

all departments. If researcher take the over view of the executive development program at

State Bank of Mysore, researcher find that employee’s development programmes offered to

employees are effective and serving the purpose.

Key words: Employee development

INTRODUCTION

Organization and individual should develop and progress simultaneously for their

survival and attainment of mutual goals. So every modern management has to develop the

organization through human resource development. Employee development is the important

sub-system of human resource development. Employee development is the specialized

function and is one of the fundamental operative functions for human resources management.

Management development is a systematic process of growth and development by which the

managers develop their abilities to manage. So it is the result of not only participation in the

formal courses of instruction but also of actual job experience. It is concerned with improving

the performance of the mangers by giving them opportunities for growth and development.

Statement of the Problem.

INTERNATIONAL JOURNAL OF MANAGEMENT (IJM) ISSN 0976-6502 (Print)

ISSN 0976-6510 (Online)

Volume 4, Issue 2, March- April (2013), pp. 99-111

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100

It is very important for any company to know the employees development needs and

also to evaluate its effectiveness. Hence, this research is concerned with evaluating the

employee’s development program effectiveness. The study recognizes how important the

current development programmes are with respect to the job profile of the employees from

the view point of the employer.

SCOPE OF THE STUDY

The geographical frame of the project is restricted to State Bank of Mysore, Head

Office Bangalore. The study covers a sample of only 100 employees. The study covers the

detailed analysis and the study of the effectiveness of employee’s development at SBM.

The study has a scope to make development program as an effective instrument to make

employee’s to handle their job effectively.

OBJECTIVES OF THE STUDY

1. To study how the development programs needs have been identified in State Bank of

Mysore.

2. To study how the development programs have been designed to achieve development

needs in State Bank of Mysore.

3. To study the types of development programs in State Bank of Mysore.

4. To examine the effectiveness of development program on employees in improving their

skills in State Bank of Mysore.

5. To offer suggestions based on the findings of the study

RESEARCH METHODOLOGY

The methodology adopted for the collection of data was by the distribution of the

Questionnaire consisting of 15 questions. The study concentrates on various parameters of

the effectiveness of development programme at State Bank of Mysore.

SAMPLE DESIGN

Sample unit: Employees of the State Bank of Mysore.

Sample size: The sample size was limited to 100 for the survey conducted in the study.

Sampling techniques: the sampling technique adopted for the purpose of the study is

convenient sampling. A convenient sample means selecting particular units of the universe to

constitute a sample.

Contact method: contact with the employee was made through a structured Questionnaire.

Research instrument: questionnaire was used to conduct the survey among 100 employees

which includes closed ended questions.

STATISTICAL TOOLS FOR ANALYSIS

Statistical tools like tabulation, graphical representation, percentage analysis used in

the compilation and computation of data.

International Journal of Management (IJM), ISSN 0976

6510(Online), Volume 4, Issue 2, March

1. Tabular presentation: A table enables quantitative comparison and provides a precise

way to present the data.

2. Percentage analysis: this helps to bring out a uniform study of the data. Percentage is used

in making comparison about two or more series of data.

Formula= number of respondents/ total no. of respondents*100

Graphs: graphs presentation is the only way to present qualitative information effectively.

The various charts used in report writing are Bar chart and Pie chart

ANALYSIS AND RESULTS

1. Are you satisfied with the Development program modules?

Response

Satisfied

Moderately Satisfied

Not Satisfied

Can't Say

Total

Analysis:

78% of the respondents are satisfied with the development

20% of the respondents are moderately satisfied with the development program modules.

2% of the respondents are not satisfied with the development program modules.

Inference: From the above graph it is observed that majority of the

with the development program modules.

0

20

40

60

80

Satisfied

International Journal of Management (IJM), ISSN 0976 – 6502(Print), ISSN 0976


101

A table enables quantitative comparison and provides a precise

this helps to bring out a uniform study of the data. Percentage is used

in making comparison about two or more series of data.

la= number of respondents/ total no. of respondents*100

graphs presentation is the only way to present qualitative information effectively.

The various charts used in report writing are Bar chart and Pie chart

fied with the Development program modules?

Table 1

No. of Respondents Percentage

78 78

Moderately Satisfied 20 20

2 2

0 0

100 100

78% of the respondents are satisfied with the development modules.


2% of the respondents are not satisfied with the development program modules.

Graph 1

: From the above graph it is observed that majority of the respondents are satisfied

with the development program modules.

Moderately

Satisfied

Not Satisfied Can't Say

6502(Print), ISSN 0976 –

A table enables quantitative comparison and provides a precise

this helps to bring out a uniform study of the data. Percentage is used

graphs presentation is the only way to present qualitative information effectively.


respondents are satisfied



102

2. Are you satisfied with the duration of the development program?

Table 2

Response No. of Respondents Percentage

Satisfied 74 74


Not Satisfied 10 10

Can't Say 0 0

Total 100 100

Analysis:

74% of the respondents are satisfied with the duration of the development program.

16% of the respondents are moderately satisfied with the duration of the development

program.

10% of the respondents are not satisfied with the duration of the development program.

Graph 2

Inference: From the above graph it is observed that majority of the respondents are satisfied

with the duration of the development program.

0

10

20

30

40

50

60

70

80

Satisfied Moderately Satisfied Not Satisfied Can't Say

No. Respondents



3. Are you satisfied with the resource person’s who conduct the

Response

Satisfied

Moderately Satisfied

Not Satisfied

Can't Say

Total

Analysis:

82% of the respondents are satisfied with the resource person.

12% of the respondents are moderately satisfied with the resource person.

6% of the respondents are not satisfied with the resource person.

Inference: From the above graph it is observed that majority of the respondents satisfied with

the resource person’s who conduct the development program.

0

10

20

30

40

50

60

70

80

90

Satisfied



103

Are you satisfied with the resource person’s who conduct the development program?

Table 3


82 82


6 6

0 0

100 100

82% of the respondents are satisfied with the resource person.

respondents are moderately satisfied with the resource person.

6% of the respondents are not satisfied with the resource person.

Graph 3

: From the above graph it is observed that majority of the respondents satisfied with

person’s who conduct the development program.

Moderately

Satisfied

Not Satisfied Can't Say

6502(Print), ISSN 0976 –

development program?

: From the above graph it is observed that majority of the respondents satisfied with



104

4. Does the development program provide opportunity for the exchange of experience and

information?

Table 4

Response No. Respondents Percentage

Yes 81 81

To some extent 15 15

Not at all 4 4

Can't Say 0 0

Total 100 100

Analysis:

81% of the respondents agree the development program provide opportunity for the exchange

of experience and information.

15% of the respondents agree that to some extent the development program provide

opportunity for the exchange of experience and information.

4 % of the respondents not at all agree that the development program provide opportunity for

the exchange of experience and information.

Graph 4

Inference: From the graph it is observed that development program provide opportunity for

the exchange of experience and information.

0

10

20

30

40

50

60

70

80

90

Yes To some extent Not at all Can't say

No. of Respondents



5. Was the content and topic covered within the scheduled timeframe?

Response

Yes

To some extent

Not at all

Can't Say

Total

Analysis:

90% of the respondents agree that content and topics covered within the scheduled time

frame.

8% of the respondents tell to some extent the content and topics covered within the scheduled

time frame.

2% of the respondents tell not at all the

frame.

Inference: From the above graph it is observed that majority of the respondents agree that

content and topic covered within the scheduled timeframe.

0

20

40

60

80

100

Yes



105

Was the content and topic covered within the scheduled timeframe?

Table 5

No. Respondents Percentage

90 90

8 8

2 2

0 0

100 100



2% of the respondents tell not at all the content and topics covered within the scheduled time

Graph 5

From the above graph it is observed that majority of the respondents agree that

content and topic covered within the scheduled timeframe.

To some extent Not at all Can't Say

6502(Print), ISSN 0976 –



content and topics covered within the scheduled time




6. Has your efficiency in your job i

Response

Yes

To some extent

Not at all

Can't Say

Total

Analysis:

74% of the respondents are agreeing there is efficiency in their job improved

development program.

14% of the respondents are tells that to some extent there is efficiency in their job

improvement after the development program.

10% of the respondents are tells that not at all there is efficiency in their job improvement

after the development program

2% of the respondents are tells that can’t say there is efficiency in their job improvement after

the development program.

Inference: From the above graph it is clear that majority of the respondents agree that

efficiency in their job improved after development program.

0

20

40

60

80

Yes



106

Has your efficiency in your job improved after the development program?

Table 7

No. Respondents Percentage

74 74

14 14

10 10

2 2

100 100

74% of the respondents are agreeing there is efficiency in their job improved after the


improvement after the development program.



Graph 6

From the above graph it is clear that majority of the respondents agree that

iciency in their job improved after development program.

To some

extent

Not at all Can't Say

6502(Print), ISSN 0976 –

after the




From the above graph it is clear that majority of the respondents agree that



7. The development program imparted to you gives you job satisfaction.

Response

Agree

Partially Agree

Disagree

Total

Analysis:

90% of the respondents are agreeing that the development program imparted to gives their

job satisfaction.

8% of the respondents are partially agreed that the development program imparted to gives

their job satisfaction.

2% of the respondents are disagreeing w

job satisfaction.

Inference: From the above graph it is observed that majority of the respondents agree that

development program imparted to gives job satisfaction.

0

20

40

60

80

100

Agree



107

The development program imparted to you gives you job satisfaction.

Table 8


90 90

8 8

2 2

100 100

of the respondents are agreeing that the development program imparted to gives their


2% of the respondents are disagreeing with the development program imparted to gives their

Graph 7


development program imparted to gives job satisfaction.

Partially Agree Disagree

No. of Respondents

6502(Print), ISSN 0976 –

of the respondents are agreeing that the development program imparted to gives their


ith the development program imparted to gives their




8. Does the development program help you reduce the difficulties during work?

Response

Yes

To some extent

Not at all

Can't say

Total

Analysis:

76% of the respondents say yes for the development program

during work.

12% of the respondents say to some extent the development program helps to reduce the

difficulties during work.

10% of the respondents say not at all and

2% of the respondents replied can’t say.

Inference: From the above graph it is cleared that majority of the respondents say yes for the

development program help to reduce the difficulties during work

0

10

20

30

40

50

60

70

80

Yes To some extent



108

program help you reduce the difficulties during work?

Table 8


76 76

12 12

10 10

2 2

100 100

76% of the respondents say yes for the development program helps to reduce the difficulties


10% of the respondents say not at all and

2% of the respondents replied can’t say.

Graph 8

From the above graph it is cleared that majority of the respondents say yes for the

development program help to reduce the difficulties during work.

To some extent Not at all Can't say

No. of Respondents

6502(Print), ISSN 0976 –

helps to reduce the difficulties


From the above graph it is cleared that majority of the respondents say yes for the



9. Do you see any improvement in yourself after the development program?

Response

Yes

To some extent

Not at all

Can't say

Total

Analysis:

82% of the respondents agrees that there is improvement in their after the development

program.

14% of the respondents say to some extent


4% of the respondents say not at all there is no improvement in their after the development

program.

Inference: From the above graph it is observed that majority of the respondents

improvement in their after the development

0

20

40

60

80

100

Yes To some

extent

No. of Respondents



109

Do you see any improvement in yourself after the development program?

Table 9


82 82

14 14

4 4

0 0

100 100


14% of the respondents say to some extent there is improvement in their after the


Graph 9

From the above graph it is observed that majority of the respondents say there is an

improvement in their after the development program.

To some

extent

Not at all Can't say

No. of Respondents

No. of Respondents

6502(Print), ISSN 0976 –


there is improvement in their after the


say there is an

No. of Respondents



110

FINDINGS

• 74% of the respondents are satisfied with the duration of the development program

• 78% of the respondents are satisfied with the development modules.

• 82% of the respondents are satisfied with the resource person

• 81% of the respondents agree the development program provide opportunity for the

exchange of experience and information.

• 90% of the respondents agree that content and topics covered within the scheduled

time frame.

• 75% of the respondents say yes their feedback towards development modules

considered.

• 74% of the respondents are agreeing there is efficiency in their job improved after the


• 90% of the respondents are agreeing that the development program imparted to gives

their job satisfaction.

• 76% of the respondents say yes for the development program helps to reduce the

difficulties during work

• 82% of the respondents agrees that there is improvement in their after the


SUGGESTIONS

Regular development programmes should be conducted for the employees. After the

development programmes employee should be asked feedback on the programme. It should

include the opinion of the employee towards executives development programme.

Feedback of the employees should be considered for the most effective development

programme and alteration to be done on the basis of their feedback.

CONCLUSION

State Bank of Mysore has offered development programmes to its employees of all

departments. Since majority of the employees are adoptable to changes and strive for self

development. Scientific methods have to be adopted in analyzing the development need and

in evaluation of development programmes for better results.

From the analysis of the data it can be concluded that the development programmes

offered in State Bank of Mysore are effective. However the employees still feel the need for

regular executive development programmes, also suggested for development programmes for

employee at least once in six months.

If researcher take the over view of the executive development program at State Bank

of Mysore, researcher find that it is satisfactory.

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Effectiveness of employee’s development programme with reference to sbm