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Company profile Informations in this document are property of eFM and Addressee. These informations are bounded to oral comments which explains them and can be used only by spectators of the presentation. Any reproduction, review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited and illegal. www.efmnet.com Company profile Rome, November 2012

Efm Company profile

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eFM is a leader in integrated solutions for Real Estate Management leveraging its competence, experience and innovation. Its successful vision is based on sharing excellent results with its Clients

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Company profile

Informations in this document are property of eFM and Addressee. These informations are bounded to oralcomments which explains them and can be used only by spectators of the presentation.Any reproduction, review, retransmission, dissemination or other use of, or taking of any action in relianceupon, this information by persons or entities other than the intended recipient is prohibited and illegal.

www.efmnet.com

Company profile

Rome, November 2012

eFM at a glance

eFM is a leader in integrated solutions for Real Estate

Management leveraging its

competence, experience and innovation. Its successful

was established in 2000 to provide

consulting and outsourcing solutions for Real

Estate and Facility Management

1

competence, experience and innovation. Its successful

vision is based on sharing excellent

results with its Clients

eFM ensures improved operations, cost reduction, risk and

time management

so increasing asset value of its Clients.

eFM is also specialized in providing software enabling

property solutions

Key facts and Clients

works alongside its clients with a Value for Money approach, sharing risks and benefits

2

eFM integrates consulting, engineering and information competencies

eFM conducts property and facility management activities focused on realestate management and performance evaluation.

eFM Offer Model

• 150 personnel:

� 70 IWMS (Integrated Workplace Management System) Training certified,

� 7 PMP (Project Management Professional) certified by PMI (Project Management Institute),

� 5 top manager RICS (Royal Institution of Chartered Surveyors) certified.

3

eFM has selected IWMS market leader platforms as solution forFacility and Real Estate Management acquiring an uniqueimplementative experience

Focused on Facility and RealEstate Management, eFM hasdeveloped administrationprocess, IT platform service management and control

performance evaluation.

SUPPORTSATISFY

eFM mission is reducing operating costs, enhancing service levels, mitigating business risks and

increasing the asset value of our clients. That is achieved by integrating processes among users,

owners, operators and suppliers.

FACILITY MANAGEMENTPROJECT MANAGEMENT

Mission

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efficiency increase and customer

control, providing non-core

services with a medium/long term

partnership

Customers’ needs regarding new

building design and construction

and/or existing building

enhancement

ENERGY& PROJECT FINANCING

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CREA Network: Covered Market

eFM is a founding member of an International Alliance, CREA (Corporate Real Estate Advisors) granting Real Estate and Facility Management solutions to multinational firms , optimizing centralized strategies, though preserving local specificities.

Founding Members

5# CREA member countries # #CREA partner countries#

eFM is a member of CREA network, partner association that cover hundreds of countries

eFM counts among its customers multinationalcompanies. For them eFM offers service worldwidecover.

We offer integrated solutions to increase asset value

•Due Diligence

•Appraisals

•Real Estate Evaluation

•Building Regularization

•Maintenance Management

•Lease management

1. Asset & Property Management

2. Facility Management for CU

Asset Management

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•Tax audits

•IT processes

•Risk Management

3. Design and Engineering

4. Global Service for GSP

5. Energy management

We offer integrated solutions to simplify the non-core service management and increase quality

•Service Design

•Service Procurement

•Service Desk

•Asset Management

•Service Control

•Space Management

1. Asset & Property Management

2. Facility Management for CU

Efficiency and Quality for non-core services

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•Space Management

3. Design and Engineering

4. Global Service for GSP

5. Energy Management

We create turnkey solutions for clients’ projects

•Building design, engineering and urban

planning

•Financial plans, planning and cost control

•Feasibility studies

•Green Building

•Environmental Engineering

•Urban Planning

•Designing of technical specifications,

manufacturing and construction

•Project management, job accounting and

other services on site

1. Asset & Property Management

2. Facility Management for CU

Successful Projects

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other services on site

•Safety compliance to the Italian law 81/08

•Risk Management3. Design and Engineering

4. Global Service for GSP

5. Energy management

We propose integrated solutions to manage business, including outsourcing

•Service Desk

•Equipment management

•Planned maintenance

•Bids and Tenders

•Estimated Costs

•Information System

1. Asset & Property Management

2. Facility Management for CU

Performance Improvement

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•Information System

3. Design and Engineering

4. Global Service for GSP

5. Energy Management

We offer sustainable solutions for production and energy management

•ESCO (Energy Service Company)

•EPC contractor (Engineering

Procurement & Construction)

•Feasibility analysis

•Energy Audit

•Energy Certification

•Energy Improvement

•Energy Management

•Remote control integrated with

ARCHIBUS

•User profiles/consumption analysis

1. Asset & Property Management

2. Facility Management for CU

Sustainable Energy

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•User profiles/consumption analysis

3. Design and Engineering

4. Global Service for GSP

5. Energy management

3 Strategic Areas in Real Estate Management

Space Planning

Integrated Workplace Management System

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Cost Management

Real Estate Portfolio Management

Maintenance Management

Asset Performance Management

Archibus ™ Platform

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IBM Maximo™ Platform

Asset management

Maintenance management

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Service Desk

Contract management

Material handling

Procurement management

SAP RE ™ Platform

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International network with a domestic focus

Aumenta il tasso di

successo delle tue proposte

ARCHIBUS official dealer, sole Italian company

certified AASOP (ArchibusApplication ServicesOutsourcing Partner)

Microstrategy Dealer

Associated to ASSOIMMOBILIARE

eFM is regulated by

partner of XC Excellence Club

and the International

Network KENEOS, excellence poles in providing SAP ™

services

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ENEL partner forenergy certification

partner of IBM for the Asset Performance Management

platform

eFM adheres to PMI’s global standards

eFM is a foundingmember of anInternational Alliance, CREA (Corporate Real Estate Advisors)

eFM is the most awarded Archibus business Partner

• Platinum Circle Award –Archibus “Hall Fame” :

2009 Scottsdale (Arizona)

• Application Excellence Award” : MPS - Ferservizi

• Golden Circle Award: Massimo Ristoratore(Ferservizi); Roberto Cagneschi (Monte dei Paschidi Siena); Giovanni La Bella (Eni Servizi).

2008 Washington

2011 Orlando• Application Excellence

Award : Siemens Health Care

•Application Excellence Award: Salvatore Barile (Università degli Studi di Salerno)

2012 Boston

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Archibus “Hall Fame” :Nicola Martinelli

• Best Customer Service and Support Award: 8 eFM professionals

• Application Excellence Award: Marco Polo Utility

• Distinguished User Award: Università Bologna

• IWMS and TIFM Best Practices Award : Pirelli RE FM

(Eni Servizi).

• Best Customer Service and Support Award: 6 eFM Professionals

• Application Excellence Award : BNL Gruppo BNP PARIBAS

• Best Localization Team Players: eFM

• Golden Circle Award: Enel

2005 Scottsdale (Arizona)

2006 New York City

2007 Marco Island (Miami)

• Distinguished User Award: Aeroporti di Roma (ADR)

• Application Excellence Award : Eni Servizi

• Best Customer Service and support Award: 3 eFM professionals

2010 Chicago

Care• TIFM Visionary of the

Year Award : Manital• Best Customer Service

and support Award: 2 eFM professionals

Studi di Salerno)•Golden Circle Award: BNL (Gruppo BNP Paribas)TIFM Visionary of the Year Award: Giovanni La Bella (Eni Servizi)• Best Customer Service and support Award: 4 professional eFM

National Innovation Award granted to eFM

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“For a smart, integrated and innovative management that, through employee motivation and committment, has gained its leadership in Italy”

Via Giorgione, 59

00147 Rome

Italy

Phone + 39 06 540 00 64

Fax + 39 06 540 61 16

Via del Andrea Doria 3

20124 Milan

Italy

Phone + 39 02 76390291

Fax +39 02 76021863

HEADQUARTERS

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Fax + 39 06 540 61 16 Fax +39 02 76021863

[email protected]