El Paso

Public Library:

Creative Efficiency

City of El PasoFY2010 City Manager’s

Proposed Budget

Impact on Council’s Strategic Plan“To create a nationally recognized library system”

FY10 Library Goals

Goals – 2008-2011 Strategic PlanEstablish sufficient/sustainable funding sources

Continue to improve staff skills: our #1 resource

Enhance technology to meet Library and public needs

Build community awareness of Library programs

Plan for growth and facilities management

Recent Public Opinion SurveyKey Findings

0%

1%

8%

27%

64%

0%

Overall Satisfaction

Very Dissatisfied

Dissatisfied

Neutral

Satisfied

Very Satisfied

Don't Know

Overall Satisfaction Rate:

91%

Who are Library users:

Female Majority (67%)

Educated but not

necessarily affluent– some

college or higher (66.1%)

Have a library card (86%)

33 – 54 years of age

Visit 11 times a year or

more (51.6%)

What are the most

frequently used services?

Books (88.2%)

Computer/internet access

(28.5%)

Other reading materials

(25.8%)

Public Opinion SurveyNovember 2008

Recommendations:

Improvement of Marketing

• Update Brand Image

• Outreach – Targeted at core non-user

• Publicity

• Advertising – Targeted at core user

group

• Focus Groups

Increase User Base

Enhanced Book Selection

• 85% Satisfaction Rate

• Some comments indicate need for more

current books & books in Spanish

El Paso Public LibraryFY2006 to FY 2009 Comparison

FY09 City Manager’s Proposed BudgetPerformance Measures

(Measures in thousands)

*Projected figures for FY2009

Benchmark FY2006 FY2007 FY2008 FY2009* % Increase

Registered Cardholders 304.9 347.5 369.0 394.9 29.5%

Reference Questions 1,234.6 1,541.7 1,473.6 1,437.3 16.4%

Visitors 1,844.5 2,031.5 1,937.6 2,162.7 17.3%

Computer Users 385.3 522.4 567.3 572.0 48.5%

Circulation 2,071.3 2,415.6 2,634.8 2,500.0 20.7%

FY2010 City Manager’s Proposed

All Funds Budget Comparison by Character

APPROPRIATIONS ADOPTED FY09 PROPOSED FY10 % CHANGE

PERSONAL

SERVICES$7,319,949 $7,145,530 -2.38%

CONTRACTURAL

SERVICES$491,984 $353,543 -28.14%

MATERIALS AND

SUPPLIES$992,999 $702,714 -29.3%

OPERATING

EXPENDITURES$108,451 $107,394 -.97%

CAPITAL OUTLAY $156,055 $138,075 -11.5%

TOTAL BUDGET $9,069,438 $8,447,256 -6.86%

NET BUDGET $9,069,438 $8,447,256 -6.86%

FY10 City Manager’s Proposed General Fund Budget

Comparison by Character

APPROPRIATIONS ADOPTED

FY09

ADJUSTED FY09 PROPOSED FY10 % CHANGE

PERSONAL

SERVICES$7,064,049 $6,938,404 $6,885,857 -2.52%

CONTRACTURAL

SERVICES$414,999 $271,589 $247,044 -40%

MATERIALS AND

SUPPLIES$959,598 $825,059 $659,934 -31%

OPERATING

EXPENDITURES$31,960 $16,450 $5,810 -81.8%

CAPITAL OUTLAY - - - -

TOTAL BUDGET $8,470,606 $8,051,502 $7,798,645 -7.9%

NET BUDGET $8,470,606 $8,051,502 $7,798,645 -7.9%

Comparison by FunctionAll Funds

Division/Program FY2009

Adopted

FY2010

Proposed

% ChangeProposed FY10/

Adopted FY 09

Administration $1,407,142 $1,121,657 -20.3%

Technical Services

(Cataloging Ordering

& Processing)

$1,419,954 $1,153,979 -18.7%

Main $2,121,939 $2,076,029 -2.2%

Branches $3,521,571 $3,446,980 -2.1%

Library

Grants/Donations

$598,832 $648,611 8.3%

Total $9,069,438 $8,447,256 -6.86%

Library Budget Highlights

Changes from FY09 Adopted due to Revenue Shortfalls

Personnel

• 17.45 FTE (9%) positions deleted

• Suspension of VOE Program

• 7.46 FTE positions on hold

Books & Resources reduced $206,802 (27.8%)

Contractual:

• Reduction in janitorial, security contracts

Supplies:

• Reduced across Library system

• Outsourcing of cataloging/processing function

Operating: reduced phone, travel, continuing ed.

Impact of Budget Changes

Elimination in FY2009 of Sunday hours at two Regional Branches

Moreno Regional Branch (east) in place since FY2007

Van Doren Regional Branch (west) in place since FY2008

Temporary reduction in books and resources

Lower staffing levels at all service points

Reduced new technology for public use

Fewer programs for the public

No budget for phone repairs/replacement

Little or no security staff

Long-term building cleanliness concerns

Library DepartmentFY10 City Manager’s Proposed

Authorized Position Count

FY2009

Adopted

FY2010

Proposed

% Change

General Fund 188.91 171.56 -9 %

Non-General Funds 4.10 4.00 0 %

Total Authorized

Positions

193.01 175.56 -9 %

Library Organization Chart

Library Director

Deputy Director

Regional Managers

Technical Services

Branch Managers

EPCC Northwest

Branch Staff

Bookmobile

Special Projects

Main Library

Section Managers

Main Library Staff

Texas Trans-Pecos Library System

Library Administration

Deputy Director

Business Office

Systems Office

Marketing / Customer Relations

Library Hours

Main Library & Regional Branches

Facility Mon. Tues. Wed. Thurs. Friday Sat. Sun. Hours

Main

Library

9AM

To

8 PM

9AM

To

8 PM

9AM

To

8 PM

9AM

To

8 PM

11AM

To

6 PM

9 AM

To

6 PM

1PM

To

5 PM

64

Richard

Burges

Regional

11 AM

To

7 PM

11AM

To

8 PM

11AM

To

8 PM

10 AM

To

6 PM

1 PM

To

6 PM

10 AM

To

6 PM

Closed 47

Esperanza

Acosta

Moreno

Regional

Closed 11AM

To

8 PM

11 AM

To

8 PM

10 AM

To

8 PM

1 PM

To

6 PM

10 AM

To

6 PM

Closed 41

Dorris van

Doren

Regional

Closed 11 AM

To

8 PM

11 AM

To

8 PM

10 AM

To

8 PM

1 PM

To

6 PM

10 AM

To

6 PM

Closed 41

Library Hours

Neighborhood Branches

Facility Mon. Tues. Wed. Thurs. Friday Sat. Sun. Hours

Armijo Closed 10 AM

To

7 PM

9 AM

To

6 PM

9 AM

To

6 PM

1 PM

To

6 PM

10 AM

To

6 PM

Closed 40

Memorial

Park

Closed 9 AM

To

7 PM

9 AM

To

6 PM

9 AM

To

6 PM

1 PM

To

6 PM

10 AM

To

6 PM

Closed 41

Clardy Fox,

Irving

Schwartz,

Judge

Marquez,

Westside,

Ysleta

Closed Noon

to

8 PM

Noon

to

8 PM

10 AM

To

6 PM

1 PM

To

6 PM

10 AM

To

6 PM

Closed 37

Library Accomplishments FY09

Community Needs Assessment/Public Opinion Survey

Library Foundation Board established

Increased Self-Service Options: • PC Management System

• Self check-out machines; self-service holds

• Greeter/Rover Program

Increased Library usage with reduced staffing

Partnerships • Big Read Mexico

• MCAD, Zoo, Sun Metro, Parks & Recreation

• English-as-a-Second-Language classes by EPISD & SISD

REFORMA National Conference, September 2008

First year as liaison to El Paso Youth Council (EPYC)

Library Budget HighlightsFuture Considerations

Increased Marketing of Library Services

• Public Opinion Survey recommendations

Building Projects

• Cielo Vista Branch construction underway

• CDBG projects – Armijo & Clardy Fox Branches

Alternative Funding – Grants & Fundraising

Library Efficiency Models

New Technology

• Increased broadband, Wi-Fi

Planning for future growth

Questions / Comments

“I received the fundamentals of my education in

school, but that was not enough. My real education, the

superstructure, the details, the true architecture, I got

out of the public library.” – Isaac Asimov