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1Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
I. Introduction
2Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Message from Byron AndersonRegarding EPS strategy and structure
The following represents a tremendous amount of work by the GMs, the Group Staff, Ned Barnholt and myself-- working with information from across the organization
I am extremely excited about the potential these changes in our business strategy and organization structure hold for us.
I’m confident that transitioning to this new era will ensure our business success.
As you become familiar with the concepts in this presentation, I believe you will share my enthusiasm and optimism.
We had the following broad objectives as we developed these plans. ..
3Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Objectives
Higher growth Greater focus on customers Faster and better execution Grow new leadership Be heard as one voice by customers Improve factory-field connectedness Create more leverage across technologies Capitalize on a worldwide order fulfillment
strategy
4Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Message from Byron Anderson (cont’d)
I realize many concepts in this presentation are new to you. We are truly breaking new ground
You may have many questions that we don’t have answers to right now
Today’s announcement is just the beginning--much more work to develop and implement these approaches is yet to come
Many of you will be asked to help further develop our new organization structure and strategy
I will keep everyone posted as we proceed. Thanks in advance for your support
5Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Presentation Outline
I. Introduction
II. The Need for Change
III. How We Will Win
IV. Organized for Success
V. The Board of Directors
VI. How We’ll Go Forward
VII. Concluding Remarks
VIII. Functional Roles and Strategies- R&D- Order Fulfillment- Marketing
6Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
II. The Need for Change
7Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
EPS EnvironmentHow is our relationship to Customers changing?
Relationship Characterized by Supplier Power
Relationship Characterized by Customer Power
Customers Want:GP >90%Applic Specific: <10%
Uniform needs met with GP solutions
Technology-dominated needs
Customers are vertically integrated
Customer’s clock and HP’s clock synched
Business and support needs increasing
Non-core activities outsourced
Customer’s clock 2X - 4X our clock
Diverse/complex needs require tailored solutions
Customer’s industries become “consumerized”
Looking for strategic partnerships
Must meet customer’s critical timing requirements
50%50%
30%70%
PAST NOW FUTURE
8Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
EPS EnvironmentHow is the nature of our Competition changing?
Competitors are gaining share in some businesses
WW through alliances and acquisitions
Technology commercially available
Existing ???orEmerging Competitors ??? (i.e., Cadence, Mentor, NI, Application Providers)
Global Reach, Local Presence via E-commerce and alliances
More Services and Support with Custom Solutions
• Consolidating• Collaborating• Custom Solutions
for Key Customers
• Cherry Picking
Small, Niche Competitors
Best in Local Regions
TM Technology Followers
PAST NOW FUTURE
9Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
EPS Business Situation
Opportunistic Collaboration
Large Teams, Uneven Performance
Product --> Market Driven by Part-time Planners
Structural Collaboration
Small Teams with Sustained Infrastructure Support
Market --> Customer Driven with Full-time Solution and Product Planner as Core Competency
Small, Independent Teams
Small Teams, Strong Performance
Next Bench New Product Approach
PAST NOW FUTURE
How have we adapted to the changing environment in terms of …
… the Work Structures we use
10Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
EPS Business SituationHow have we adapted to the changing environment in terms of …… the role of Technology in our success formula
In Transition
Largely Commercially Available
HW --> FW --> SW
Whole Product Design
Systems/Solutions Defined by Customer
Standards and Consortiums (speed and cost are key)
Application SW Dominates
Services and Whole Solutions Dominate (partner to get them)
Critical Advantage at Device and Circuit Level
HP had In-house Leading Technologies
HW Design Our Strength
Do It/Invent It Ourselves
PAST NOW FUTURE
11Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
EPS Business SituationHow have we adapted to the changing environment in terms of …… the Messages We Communicate to our customers
A Few Multi-Division Initiatives, 10% of Funds
Consolidated and Focused Outbound
Many Independent Product Messages:
PAST NOW FUTURE
• Creating Noise• Not Rising
Above Noise
• Big and Bold Messages
• Own a Position• Consistent and
Sustained
12Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
EPS Business SituationHow have we adapted to the changing environment in terms of …… the methods used by our Field Organization
• Talk about Customer Centric, but still FE Centric
• No Common Vision for C2
Customer Centric
Integrate One-to-One and E-Commerce
FE Centric
Small Teams, Strong Performance
Competitive Selling Only
PAST NOW FUTURE
Starting the Transition -- Call Centers, Inside FEs
• Transactional• Competitive• Strategic
13Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
EPS Business SituationHow have we adapted to the changing environment in terms of …… the role of Services in our success formula
PAST NOW FUTURE
• Few Services Not Connected to Products/Markets/ Customers/ Businesses
• Integrated Service/ Product Offerings
• Focused on Customer Needs by Markets
• Source of Major Competitive Advantage
• A Few Services by Businesses
• Too Many Profit Centers
• Soft Products Undervalued and Undermarketed
14Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
EPS Business SituationHow have we adapted to the changing environment in terms
of … … the ways we Create New Business
PAST NOW FUTURE
• Staff Below Critical Mass, Not Always the Best Team
or• Too Many People,
Too Soon
or• Too Many Start-
ups in Too Many Places
• Alliances/Acquisitions to get Early Start in New Ventures
• First Team with Right Support
• Disciplined BoD Lead Process:- Qualified
Opportunities- VC Approach- Rigorous
Reviews with Milestones
• Have Stopped Most All New Business Start-ups
• Must Protect Base First
• Hung Up on Inventing Ourselves
15Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
III. How We Will Win
16Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Our Strategic Approach
Build on our strengths
Leverage our size
Focus on customers and follow
the money
Build needed competencies
Evolve our Strategy and Organize for Success
-- over and over again
17Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Build On Our Strengths
Broadest product offering
Worldwide presence
Leadership and expertise in measurement
Reputation for quality
18Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Leverage Our Size
Lead the development of standards
Greatest market insight
Harness economies of scale
Be a “market maker”
19Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Focus on Customers and Follow the MoneyEPS Customer/Market Model
R&D
MFG
SUPPORT
CUSTOMER
INDUSTRIESCUSTOMER JOBS
General Purpose Instruments/Platforms
RF & Digital Design
RF & MW Component Testing
PROVIDERS NETWORKEQUIPMENT
AEROSPACE/DEFENSE
RF AND MWCOMPONENT
MFGRS
COMPUTERAND DIGITAL
MFGRS
OTHERELECTRONIC
MFGRS
OTHERINDUSTRIES
MFGRS
WIRELESS
20Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Build Needed Competencies
What we must do to grow to $5.0B
Market and Product Focus the ability to maximize business based on the intersection of both product and
market views
Timeliness, Agility, and Decisiveness in anticipating and serving markets
Excellence in Execution making the right commitments then keeping them
Portfolio Investment drive investments by the best opportunities across the business.
Leadership leaders with a broad, holistic view of business. Leaders who can lead effective
cross-boundary work in an always ambiguous environment.
Teamwork create a sense of shared destiny and reinforce teamwork across our business
We must win together...
21Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Evolving Strategy and Organization
Build on our strengths: Position General Purpose (GP) as the
foundation for our Test & Measurement Business.
Capitalize on GP as our early entry to explore new markets.
Leverage our WW Sales and Support organizations and extend them with emerging technologies.
Develop Sustainable Leadership in Target Markets: Build strong relationships with lead
customers. Understand user needs and deliver “whole
solutions” including services Re-establish leadership in solutions for R&D
both as a key market in itself and an entry point into volume manufacturing test
“Become the Indispensable Partner to our Customer”
22Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Evolving Strategy and Organization (cont’d)
Implement Strong Functional Strategies:In R&D: ---Centers of technology (COTs) and
focus on execution. Develop flexible, modular building blocks for fast, efficient product realization.
In Order Fulfillment: --Integrated organization to harness the “power of one” for maximum growth and margin.
In Marketing: -- Linked front/back teams focused on markets and products as a source of competitive advantage.
“Become the Indispensable Partner to our Customer”
23Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
IV. Organized for Success
24Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
The Front/Back Organization
We began developing an organizational model that addressed the key issues we’ve discussed Identified a need for customer focused organizations
that could represent the capabilities of our product divisions to diverse customer segments
We discovered that other companies had already adopted a similar approach to dealing with the same challenge This organizational model is generally referred to as a
“Front/Back Organization”
25Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
The Front/Back Organization
What does it accomplish? Company gains flexibility with successful execution of Front/Back
Structure Intended to deliver benefits of both market and product
structures Potential source of competitive advantage
“The customer-product structure is intended to maintain product excellence and advanced technologies in its product units while maintaining superior customer knowledge, relationships, and responsiveness in its customer units. Those who master this will gain an advantage in superior products and responsiveness to customers”. Jay Galbraith - Using Design as an
Evolutionary Change Agent
26Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Front/Back Organizations
Channels & Support
Customer Focused Organization
Product Focused Organization
Customers
“Front”
“Back”
Basic Components
Organization focuses on multiple Customer Segments
A Sales and Support Organization is generally aligned with each customer segment
Customer Focused Organizations are aligned with Customer Segments and make up the “Front”
Product Focused Organizations are aligned with products and technologies and make up the “Back”
27Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Front/Back OrganizationsExample of Auto Parts Manufacturer
Distributors
Home Repair
Repair Shop
OEM’s
Direct
EngineParts
Trans-mission
Drive Train
Elect-ronics
Retailers Jobbers Mfgrs
Customer Segments
Channels & Support
Customer Focused
Organizations
Product Focused
Organizations
28Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Front/Back Organizational Success Factors
Deciding where to locate marketing
Defining clear roles and responsibilities
Managing contention
Establishing Front/Back linkages
29Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Front/Back Organizations
Channels & Support
Role of the Customer Focused Organization
Product Focused Organizations
Customer Focused Organizations
Customer SegmentsObjective: Customer focus and responsiveness
Responsible for: Outbound / Inbound marketing for segment Channel planning and support Solutions planning Manages portfolio of offerings to segment Can be Profit/Loss Measurable
30Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Front/Back Organizations Role of the Product Focused Organization
Objective:Product realization and operational excellence
Responsible for: Product Development Order Fulfillment Product Marketing Focus on key Technologies and Operational Excellence Can be Profit/Loss Measurable
Channels & Support
Product Focused Organizations
Customer Focused Organizations
Customer Segments
31Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Front/Back Organizations
“Critical Linkages”
There are critical linkages between the Front and Back structures: Product definition Solutions delivery
32Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
The Front/Back Organization
Why are companies adopting it? A way to manage shift of power to customer in
buyer-seller relationshipBuyers are demanding more value and
responsiveness to needsMore customers adopting fewer, closer, and
longer term vendor relationshipsSome customers are looking for whole
solutions rather than individual products
33Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
The Front/Back Organization
Who is using it?Companies that must customize their offerings for
diverse customer segments but can not feasibly create separate product organizations to serve each segment
Examples include:
IBM Xerox GE Medical Systems Johnson Controls
Bosch Sony Acer Procter & Gamble
34Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
IBM’s Customer-Product Structure
R&D Manufacturing Marketing
R&D Manufacturing Marketing
R&D Manufacturing Marketing
Sales Service Tailored Services
Sales Service Tailored Services
Sales Service App Software
Client / Server Computing
Personal Computers
Storage Products Consumer Goods
Retailers
Financial Services
Back-end : Product Structures Front-end : Customer Structures
Source: Galbraith, 1998
35Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
EPS Organization Model
Define segments of market opportunities
Identify where customers are investing
Identify EPS’s best opportunities
Maximize potential for profitable growth
“Follow the Money”
Customer Market Opportunities
A B C
36Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
“Today, our customers live with our complexity”
Today: Solutions from many divisions to shared markets
A B C
37Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
We have created Market Solutions Units to move the Complexity Away from the CustomerA B C
A B C
A B C
38Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
EPS Organization Model
•Lead customer relationships
•Channel support•Industry inbound•Solutions planning•Market segment
portfolio strategy•Product/service
sourcing•Outbound marketing
“I know my customers and
satisfy their needs”
A B C
A B C
Market Solutions Units
39Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Again… Why We’re Doing This
Customer Focus to balance our Product Focus
Enables Excellence in Execution
Drive Investments by Best Opportunities
Productive Complexity and Much More Leverage
“Become the Indispensable Partner”
40Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
• Consolidated industry outbound creates “big and bold” focused messages in our customers’ language
• Product oriented content of outbound marketing is created in the Product Generation Unit (PGU)
• Industry inbound identifies EPS’s best segment opportunities
• Solutions planning describes the customers’ solution requirements to the PGU
• The MSU forms triad partnerships with both the PGU’s Product Planning Manager and the PGU’s R&D manager to source needed products
“Excellence with Customers”
Market Solutions Unit Details
Ou
tbound
Mark
eti
ng
Ind
ust
ry Inb
ou
nd &
Solu
tion
Pla
nnin
g
AChannel Support
41Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
EPS Organization Model
•Energized and focused new product development and delivery engine
•Includes Product Marketing, Product Planning, R&D and Order Fulfillment
“We create and deliver high value
products”
Product Generation Units
A B C
A B C
42Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
•Separate product planning function reporting to GM
•R&D focused on new product development
•Product marketing aligned with outbound marketing in MSUs
•Includes supporting local order fulfillment
“Excellence in Execution”
OF
Pro
duct
Mark
eti
ng
R&
D
Pro
duct
Pla
nnin
g
Product Generation Unit Details
43Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Leverage Our Size in the PGUs
Architecture Forum identifies flexible, reusable units of technology.
Centers of Technology(COTs) provide design leverage across the PGUs.
Worldwide OF strategies and processes increase leverage and reduce costs.
NewCo Labs’ contribution to EPS is directed by COTs to provide new technology as Phase 1 of a three-phase R&D program.
PGUI
PGUII
PGUIII
A B C
A B C
Architecture Forum
COTs
Order Fulfillment
NewCo Labs
“Power of One”
44Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
EPS Organization ModelProduct definition is a partnership between
MSU Solution PlannerPGU Product Line
PlannerPGU R&D Project
ManagerEach has a key roleEach works with the
customerMSU has lead with
customerOutbound marketing
support and solutions delivery have a similar linkage
PGUI
PGUIII
PGUIV
A B C
B C
MSU-PGU Linkages
MSUs have funds to get solutions
PGUs have funds for base platforms
Funding Model
A
PGUII
45Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Business Strategy and Portfolio Management Processes “Link and Sync” the MSUs and PGUs
Industry Inbound, the MSU portfolio, and the PGU portfolio must be integrated into the overall EPS Business Strategy and Portfolio Management Process.
EPS Group Staff will work with the MSUs and PGUs on common processes and tools.
“Linked and Synched”
suemicha:suemicha:
Industry In bound/Solutions
Product Planning
Outbound Marketing
ESG Business Strategy and Portfolio Management Process
Product Marketing
PGUI
PGUII
PGUIII
A B C
A B C
New Co Labs
PGUIV
46Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Electronic Products and Solutions GroupOrganizational Model
Wireless Aerospace/ Defense
Component Test
R&DOther General
PurposeElectronicMfg.
These are our initial market opportunity segments
$700M $480M $370M $820M $235M $1160M
47Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
“Opportunity Accounting”
R&D
35
15
65
Mfg
I&M
Total
Comp’t Mfgrs
45 40 30
20 5
95 55 35
A/D 65
Wireless 95
GP Other 55
R&D60
55
$250M
$340M
A/D Wireless GP Other
15 30 10 5
C/T
Other
10
25
5
40
5
35
“Opportunity Accounting” = $340M = 1.4 X Actual $’s$250M
100% ExampleOpportunity By
Segment
Comp’t Test
48Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Electronic Products and Solutions GroupOrganizational Model
WirelessSolutions
Unit
Aerospace/DefenseSolutions
Unit
ComponentTest
SolutionsUnit
R&DSolutions
Unit
ElectronicMfg.
SolutionsUnit
GeneralPurposeSolutions
Unit
Wireless Aerospace/ Defense
Component Test
R&DOther General
PurposeElectronic
Mfg.
Sig
nal A
naly
sis
Pro
du
ct G
en
era
tion
Un
it
Sou
rces
Pro
du
ct G
en
era
tion
Un
it
Basi
c In
stru
men
tsPro
du
ct G
en
era
tion
Un
it
RF
Com
ms
Pro
du
ct G
en
era
tion
Un
it
Com
pon
en
t Test
Pro
du
ct G
en
era
tion
Un
it
Dig
ital D
esi
gn
Pro
du
ct G
en
era
tion
Un
it
RF/
MW
Desi
gn
Pro
du
ct G
en
era
tion
Un
it
Tim
ing
/PM
C/A
uto
moti
ve
Pro
du
ct G
en
era
tion
Un
it
Measurement Product Generation UnitsFocused Product Generation Units
Pow
er
Pro
du
cts
Pro
du
ct G
en
era
tion
Un
it
Market Solutions Units
49Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
EPS R&D
Worldwide Order Fulfillment
Electronic Products and Solutions GroupOrganizational Model
Worldwide Field Operations
Wireless Aerospace/ Defense
Component Test
R&DOther General
PurposeElectronicMfg.
WirelessSolutions
Unit
Aerospace/DefenseSolutions
Unit
ComponentTest
SolutionsUnit
R&DSolutions
Unit
ElectronicMfg.
SolutionsUnit
GeneralPurposeSolutions
Unit
Market Solutions Units
Sig
nal A
naly
sis
Pro
du
ct G
en
era
tion
Un
it
Sou
rces
Pro
du
ct G
en
era
tion
Un
it
Basi
c In
stru
men
tsPro
du
ct G
en
era
tion
Un
it
RF
Com
ms
Pro
du
ct G
en
era
tion
Un
it
Com
pon
en
t Test
Pro
du
ct G
en
era
tion
Un
it
Dig
ital D
esi
gn
Pro
du
ct G
en
era
tion
Un
it
RF/
MW
Desi
gn
Pro
du
ct G
en
era
tion
Un
it
Tim
ing
/PM
C/A
uto
moti
ve
Pro
du
ct G
en
era
tion
Un
it
Measurement Product Generation UnitsFocused Product Generation Units
EPS Marketing
Pow
er
Pro
du
cts
Pro
du
ct G
en
era
tion
Un
it
50Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Electronic Products and Solutions GroupOrganizational Model
WirelessSolutions
Unit
Aerospace/DefenseSolutions
Unit
ComponentTest
SolutionsUnit
R&DSolutions
Unit
ElectronicMfg.
SolutionsUnit
GeneralPurposeSolutions
Unit
Worldwide Field Operations
Wireless Aerospace/ Defense
Component Test
R&DOther General
PurposeElectronic
Mfg.
Sig
nal A
naly
sis
Pro
du
ct G
en
era
tion
Un
it
Sou
rces
Pro
du
ct G
en
era
tion
Un
it
Basi
c In
stru
men
tsPro
du
ct G
en
era
tion
Un
it
RF
Com
ms
Pro
du
ct G
en
era
tion
Un
it
Com
pon
en
t Test
Pro
du
ct G
en
era
tion
Un
it
Dig
ital D
esi
gn
Pro
du
ct G
en
era
tion
Un
it
RF/
MW
Desi
gn
Pro
du
ct G
en
era
tion
Un
it
Tim
ing
/PM
C/A
uto
moti
ve
Pro
du
ct G
en
era
tion
Un
it
Measurement Product Generation UnitsFocused Product Generation Units
Pow
er
Pro
du
cts
Pro
du
ct G
en
era
tion
Un
it
PL12SRSD-RMSD-C/S
EMC
PL15SRSD-S
QMD/PLPN
PL9EKIO
MSD-DAQAIS
PPD PL13VIPERCATQMD
PL14PL368510RFICPL08
PL1APL17PL24
PL4W SCDASD
CTMO
Work-In-ProgressToday’s Snapshot
Market Solutions Units
51Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Electronic Products and Solutions Group
EPS MarketingMarc Saunders
Measurement PGUs
Duane Hartley
Focused PGUs
Byron Anderson
Market SolutionsUnits
Jim Rundle
Worldwide Field Operations
Mike Gasparian
EPS R&DHans Mattes
Worldwide Order Fulfillment
Ian Ross
ControllerDale Schillinger
Human ResourcesTBH
InformationSystems
TBH
Vice President and General ManagerByron Anderson
SSVGeorge Sparks
ISSDReed Hilliard
Signal AnalysisPGU
SourcesPGU
Basic InstrumentsPGU
Component TestPGU
RF CommsPGU
Digital DesignPGU
RF/MW DesignPGU
Timing/PMC/AutoPGU
WirelessSolutions Unit
Aerosp/DefenseSolutions Unit
Component TestSolutions Unit
R&DSolutions Unit
Electronic Mfg.Solutions Unit
General PurposeSolutions Unit
Power ProductsUnit
Work-In-ProgressToday’s Snapshot
52Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
V. Board of Directors
53Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
EPS Board of Directors
Set overall EPS Business Strategy Investment Portfolio Management (product and non-product
investments) Establish and review charters for MSU’s and PGU’s Develop metrics and review performance to goals Launch and exit businesses Approve alliances and recommend acquisitions
Responsibilities
Members EPS Staff, S&M GM, MSU GMs, PGU GMs Standing and spontaneous subcommittees of the BoD formed to take
focused action.
54Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
VI. How We’ll Go Forward
55Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
May 17: Strategy/Structure Roll-out
Rest of May: Define MSU and PGU structures and select leaders
By mid-June: Identify MSU and PGU functional leadership
July 1: Start MSU and PGU situation assessment and planning for FY ‘00,
establish 18 -month EPS calendar
Mid-September: Phase I situation assessment and road mapping
complete for FY’00 Fall SCALE, processes and metrics in place
How We’ll Go ForwardObjectives: Get ready for FY’00 while meeting H2 SCALE and keeping new products on track.
56Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
VII. Concluding Remarks
57Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Concluding Remarks
It’s important that we move ahead boldly with these changes if we are to be successful in the “brave new world.”
This will be a big change management challenge, but I’m confident that we are up to the task.
At the same time, we have to keep our customer, product, and and financial commitments.
I will keep everyone posted as we proceed. Thanks in advance for your support
58Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
VIII. Functional Roles and Strategies
- R&D- Marketing- Order Fulfillment
59Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
EPS R&D -- Strategy & Program
60Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
product design Product Generation effectiveness Effectiveness
0 1 2 3 4 5 6
UNDERST
AND
THE
MAR
KET
ARCH
ITEC
T TH
E
BEST
SOLU
TION
COM
MIT
TO T
HE
RIGHT
PROGRA
M
EXEC
UTE
WIT
H EXC
ELLE
NCE
DEFIN
E TH
E
RIGHT
PRODUCT
TMO R&D Concerns
DOING THE THING RIGHT DOING THE RIGHT THING
61Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
product design Product Generation effectiveness Effectiveness
0 1 2 3 4 5 6
UNDERST
AND
THE
MAR
KET
ARCH
ITEC
T TH
E
BEST
SOLU
TION
COM
MIT
TO T
HE
RIGHT
PROGRA
M
EXEC
UTE
WIT
H EXC
ELLE
NCE
DEFIN
E TH
E
RIGHT
PRODUCT
EPS R&D Concerns -- Current State
62Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
product design Product Generation effectiveness Effectiveness
0 1 2 3 4 5 6
UNDERST
AND
THE
MAR
KET
ARCH
ITEC
T TH
E
BEST
SOLU
TION
COM
MIT
TO T
HE
RIGHT
PROGRA
M
EXEC
UTE
WIT
H EXC
ELLE
NCE
DEFIN
E TH
E
RIGHT
PRODUCT
EPS R&D Concerns -- Current State
63Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
product design Product Generation effectiveness Effectiveness
0 1 2 3 4 5 6
UNDERST
AND
THE
MAR
KET
ARCH
ITEC
T TH
E
BEST
SOLU
TION
COM
MIT
TO T
HE
RIGHT
PROGRA
M
EXEC
UTE
WIT
H EXC
ELLE
NCE
DEFIN
E TH
E
RIGHT
PRODUCT
EPS R&D Concerns -- Future State
64Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
OngoingOF
Support
Research Advanced Development Product Design -- Order FulfillmentRo ------ RN
MfgRamp
RecentlyIntroduced
ProductSupport
Production EngineeringHP Labs
36 MONTHS 18 MONTHS 12 MONTHS -- CYCLE TIME
MWTC
COT 1
- - -
COT N
E0 E1 E2 E3 E4 E5A0 ------ AN
PGU Product Design
GROUP
SPONSORED R&D
PROCESS
SHARINGOF Processes
EPS
ARCHITECTURE
FORUM
MSU Inbound Marketing
PGU Product Line Planning
COMMERCIAL
SOURCES
UNIVERSITY
SOURCES
EPS R&D Operations -- Future State
65Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
EPS R&D Strategy -- Center of Technology alternativesDSP HardwareDSP Software (inc. protocol stacks)Local OscillatorsDevelopment ProcessesData Management & DisplayLink Layer Protocol EnginesSoftware Interconnection
APIs and GUIsKOM platformLAN linkages
autoinstallautoconfigureSWIO/LabView“JetSend”-like
Strategic CommoditiesOther
First round draft picks
Initial operation in 1H ’00
66Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
OngoingOF
Support
Research Advanced Development Product Design -- Order FulfillmentRo ------ RN
MfgRamp
RecentlyIntroduced
ProductSupport
Production EngineeringHP Labs
36 MONTHS 18 MONTHS 12 MONTHS -- CYCLE TIME
MWTC
COT 1
- - -
COT N
E0 E1 E2 E3 E4 E5A0 ------ AN
PGU Product Design
GROUP
SPONSORED R&D
PROCESS
SHARINGOF Processes
EPS
ARCHITECTURE
FORUM
MSU Inbound Marketing
PGU Product Line Planning
COMMERCIAL
SOURCES
UNIVERSITY
SOURCES
EPS R&D Operations
Application Engineering
67Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
EPS Worldwide Order Fulfillment
A new global strategy
68Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
EPS Order Fulfillment Changes We are extending MCG’s integrated order fulfillment
organization approach to EPS.
Integrated organization means that Product Generation Unit manufacturing managers report solid line two ways:
Implications:• Integrated OF and supply chain strategy across EPS• Local Product Generation Unit manufacturing strategy
decisions tied to global strategy
Objective:• Harness the “power of one” and ensure that order fulfillment
is a competitive weapon for EPS.
PGUManager
PGUMfg. Mgr.
WorldwideOrder Fulfillment
Manager
69Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
A Molecular Change
from this: to this:
Free floating divisional triad molecules
Gaps and overlaps
Complex structure Division triad remains Solid, strong as one
The advent of group strategy represents a fundamental “molecular” change . . .
Power of One dimension
70Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Key Focus Areas for OF
Customer Value• New Products• Unparalleled Responsiveness• Highest Quality
Shareholder Value• Optimum Supply Chain• Low Cost• Low Tax
- and -
71Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Key EPS OF Strategic Initiatives
Engineer the Supply Chains• Solution Supply Chain• Material Supply Chain
Unify our OF Business Globally• Economies of scale• Low cost/low tax geographies• Customer/Field regional linkages
Electronic Solutions GroupCompany Confidential ESGO FSTRAT.pp t 5/9 9 Page 6
Key Focus Areas for OF
Customer Value• New Products• Unparalleled Responsiveness• Highest Quality
Shareholder Value• Optimum Supply Chain• Low Cost• Low Tax
- and -
72Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
EPS Supply Chains
ExternalSuppliers
ExternalSuppliers
FinalAssembly
andTest
FinalAssembly
andTest
LogisticsLogistics CustomerCustomer
InternalSuppliers
InternalSuppliers
Material Supply Chain Solution Supply Chain
• Internal• External• Hybrid Int/Ext
• BTS Box• BTO Box• Systems
73Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
EPS Order Fulfillment Structure Elements
EPS Product Generation Units
Consolidated Box Center(s)
Material Supply Chain
Supply Chain Architecture and Systems
Local OF• Brokers global supply chain alternatives to local business teams.• Leads localized OF teams. May include: NPI, systems, E&E and box production.
Material Supply Chain• Focused on getting the right material to the right place at the right time at a low price with the minimum inventory
Consolidated Box Center(s)• Final configuration and test center(s) with products from multiple product groups.• Consolidated around a unifying theme, e.g. low cost, specific technical capabilities.
Supply Chain Architecture and Systems• Provides overall supply chain engineering and roadmapping.• Focal point for information systems.• High level of authority to decide and fund change projects.
Local OF Local OF Local OF
Prod PlanProd Mktg
R&D
Prod PlanProd Mktg
R&D
Prod PlanProd Mktg
R&D
...
74Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Next Steps
Work with Byron, Duane and Product Generation Unit leaders to determine local OF structure
Develop group structural elements, charters, roles, etc.• determine structure for MWTD, procurement, and other
elements of the material supply chain• develop group supply chain architecture and systems
function
Develop and implement management processes, metrics, etc.
75Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
EPS Marketing Strategy
Marc Saunders May 12, 1999
76Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
EPS Marketing Role
“Make Front/Back marketing work and become a competitive
advantage” Roles and responsibilities for MSU/PGUs
Training to develop new skills
New tools and processes
Linkage of Front/Back
77Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
EPS Group Process Strategies “Link and Sync” the MSUs and PGUs
Industry In bound/Solutions
Product Planning
Outbound Marketing
EPS Solution Planning and Portfolio Management Process
Product Marketing
PGUI
PGUII
PGUIII
A B C
A B C
New Co Labs
PGUIV
EPS
Marketing
Processes
78Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Role of EPS Marketing
Roles, responsibilities, and resources for MSU/PGU marketing
Clarify at outset
Marketing council to coordinate and manage on-going issues
Develop/institutionalize new skills,
Integrated messaging
1:1 marketing
Marketing on the Web
Roadmapping
79Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Role of EPS Marketing (cont’d)
Business Intelligence
Market research consulting and planning help
Data library (markets, customers, competitors)
“Everyone is entitled to their own opinion, but not their own data.” - Jay Galbraith Scanning and future trends
Roadmapping Support Standardized process and deliverables across MSU’s/PGU’s Market models and definitions
80Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Role of EPS Marketing (cont’d)
Support for Front/Back Product Chartering
Standard chartering “commitment sheet”
Facilitate merging of product/solution roadmaps Organize “Product Planning Council” to review commitments, encourage critical mass and commonality. Air issues and resolve or escalate to MSU GM/BoD
Membership: MSU Inbound Managers, PGU Product Planning Managers, Group Marketing staff
81Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Role of EPS Marketing (cont’d)
Support for Portfolio Planning
Solution and product roadmaps, market models
Product chartering summary
Investment vs.. market segment opportunities
Consolidated competitive analysis
Issues requiring BoD decision
82Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
MSU/PGU Linkage Example
PGUII
A B C
PGUI
Mnm mna
mnm mnmn mn
mnmnm
Mkg R&D PP Mkg R&D PP
Product Roadmap #1
Product Roadmap #2
CommitmentCommitment
Mnm mna
mnm mnmn mn
mnmnm
Solutions Roadmap
83Electronic Products and Solutions Group Company Confidential EPS Strategy. ppt
Summary
“This structure makes things easy for customers, but it can make things complex for the producer … If the company can manage the conflict and the complexity, it has achieved a competitive advantage.”
Jay Galbraith