ELGPNWork Package 1 - CMS (Career Management Skills) Field Visit 1 Vilnius, Lithuania 5 – 7 May 2009

Ms Concetta Fonzo fonzo@euroguidance.it

background.....

Argument used to stress need for CMS: Argument used to stress need for CMS: CMS is a topic of high interest at EU level while at national level competences and skills are a priority and an essential element to guarantee to all citizens an active participation in ‘a knowledge based society’; it means, the right of every individual to have those competences to access and remain involved in LLL.

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. . . within l’apprendimento permanentel’apprendimento permanente (lifelong learning)

. . . within l’orientamento lungo tutta la vital’orientamento lungo tutta la vita (lifelong e lifewide guidance)

development of career guidance…

The presence of more and more diversified users, carrying diversified guidance needs, requiring diversified guidance answers, makes the situation “diverse” and shows the strong need of coordinationcoordination.

Attention of policymakers is now focused on national coordination, harmonisation and promotion of the existing initiatives, innovative projects and best practices.

The Ministries decided to enlarge the services offered and the groups of users served. One of the main new services offered has been career guidancecareer guidance.

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guidance in the education sector

Class teachersClass teachers are the key players in the provision of guidance services at general school level, but they are supported also by external counsellors and guidance staff.

The common guidance policy of Italian Universities Universities has been settled within the framework of the recent Italian reform of higher education. However, the different Faculties may still organize autonomously specific guidance initiatives.

Territorial Permanent CentresTerritorial Permanent Centres have been created with the aim to strengthening the policies of the training offer, addressed to adult population, through the valorisation of the formal and the non-formal education opportunities.

Within these Centres guidance becomes a service that accompanies people during their lifespan, providing them information and facilitating their choices.

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examples of practices

CollaborationCollaboration between teachers and guidance staff; partnerships (business community); “PortfolioPortfolio” system; implementation of action plans; Building bridgesbridges with the world of work: workshops, seminars, visits, joint initiatives, printed and multimedia material; career days, orientation days; internships; traineeship; Real work experiencesReal work experiences: not only exploratory visits, but active participation in the work process: “learning-by-doing”;

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guidance in the labour sector

In Italy, the public placement system works trough peripheral subjects, the Employment CentresEmployment Centres.

The current Employment Centres, replacing the Employment Offices, fall under the responsibilities of the Provincial Authorities. L. degree n° 469/97 regulates the contribution to the Regions and local Bodies of functions and takes related to the placement as well as the active labour policies, keeping to the State a general rule of address, promotion and coordination.

The administrative organization and the modalities for exercising the functions and tasks, in order to assure the integration of the employment services, the active labour policies and the training policies, are regulated with regional regional lawslaws.

The employment services make part of a minimum minimum quality standard systemquality standard system finalized to guarantee to all the citizens equal services all over the national territory.

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examples of practices

CollaborationsCollaborations and partnershipspartnerships; Free servicesFree services: printed and multimedia; self-service access; personal interviews and group activities; in-depth personal interviews (guidance first and second level); Development of ICTICT tools;Targeting of the services: young people, students, unemployed/jobseekers; women; people with disabilities, offenders; Voucher systemVoucher system: guidance and training;Systematic labour market information: DBDB “Borsa del Lavoro”

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attention to.....

Ministry of Education confirms that “guidance, guidance, considered as an institutional activity provided by considered as an institutional activity provided by any level and degree of schooling, represents an any level and degree of schooling, represents an integral part of the scholastic curricula and, more integral part of the scholastic curricula and, more generally, of the whole learning process starting generally, of the whole learning process starting from nursery schoolfrom nursery school”.

The documents outline a series of actions for schools to take in order to “build and improve students’ skill build and improve students’ skill for self-knowledge and self-awarenessfor self-knowledge and self-awareness”; the achievement of these aspects will “enable students enable students to be protagonists of their life projectto be protagonists of their life project”.

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Ministry of Labour confirms that in order to satisfy the in order to satisfy the requirements of the different usersrequirements of the different users, the services provided are differentiated, as far as the staff staff professionalismprofessionalism, the methodsmethods and the tools tools used, according to the type of end-users they aim to serve.

Taking into account the decentralisation, the legislative reforms and the different guidance policies that involved all Italy, the main objective of policymakers was to make the offer completeoffer complete and fulfillingfulfilling. With this objective in mind, several studies…

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attention to.....

Theoretical statement:Theoretical statement: the acknowledgement of the rightright of the individual to training and guidance and therefore to acquire a state of wellbeing. This can be obtained through the definition and pursuit of a life project which will allow self-developmentself-development, social social acknowledgementacknowledgement and material gainmaterial gain.

An important concept introduced is self-orientationself-orientation, as a matter of fact, the system must contribute to create guidance and training opportunities which help the individual develop skills to allow him or her to satisfy, independently, one’s needs of guidance. This is a process which will last throughout the entire working or professional life.

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attention to.....

ISFOL – ISFOL – Istituto per la formazione professionale dei Istituto per la formazione professionale dei lavoratorilavoratori, funded in 1995 by the Ministry of Labour and Social Policies, has the aim to develop vocational training at national level.

ISFOL carried out a research related to competences and training credits and elaborated a model sharedmodel shared within the vocational training context.

In the model set up by ISFOL, competences are divided into three macro-areas and distinguished as follows:

1.1. Basic competencesBasic competences 2.2. Technical and professional competences Technical and professional competences 3.3. Transversal competencesTransversal competences

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attention to.....

Vocabulary to refer to CMS:Vocabulary to refer to CMS:ISFOL – ISFOL – in particular, Unit for Guidance Policies , Unit for Guidance Policies

elaborate a vocabulary related to CMS and the words used are:

Competence / Professional Competence (eng. competence, competency): it refers to the expertise of an individual and to its professional background; its assessment is related to career development. While, professional competences are composed by a set of: characteristics linked to the organizational and working position; personal characteristics that evolve with experience and social relations; qualities that can be transferred in different contexts (the so-called potential).

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Definition of CMSDefinition of CMS

ISFOL – ISFOL – in particular, Unit for Guidance Policies , Unit for Guidance Policies elaborated the following definition related to CMS:

‘a competence is, more and more, the capacity and ability to put together and to organize knowledge and recourses in order to face in an effective and innovative way a new personal and professional situation within the given context’

Anna Grimaldi Anna Grimaldi Orientare l’Orientamento Orientare l’Orientamento

ISFOL – ISFOL – Area Politiche per l’OrientamentoArea Politiche per l’Orientamento

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Vocabulary to refer to CMS:Vocabulary to refer to CMS:ISFOL – ISFOL – in particular, Unit for Guidance Policies , Unit for Guidance Policies

elaborate a vocabulary related to CMS and the words used are:

Knowledge / Professional Knowledge: set of knowledge, contents, information and notions acquired in several life contexts. All what is known, even if not all is translated into practice and/or relevant for work. Professional knowledge is all the information needed by a professional profile integrated by knowledge related to general culture and the own organization.

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At national level, fundamental is the definition of competence and the related classifications, in order to plan a range of shared standardsstandards (unità capitalizzabili), useful in both contexts: political-institutional and technical-operational.

Reflections on competences, needed to work in a effective, efficient, satisfactory and secure way, in modern occupational contexts, show the need to divide competences into three main areas:

1.1. area of basic competencesarea of basic competences: elements recognized as prerequisites to access training and considered essential to insert or reinsert into the labour marked and to face in a positive way changing environments (such as IT, foreign language, economics, organization, law, etc.)

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attention to.....

2. area of technical and professional competences2. area of technical and professional competences: related to know-how and technical approaches linked to the realization of operational activities required by labour functions and processes (such as specific and procedural knowledge of a particular labour sector).

3. area of transversal competences3. area of transversal competences: related to soft skills, decision-making and problem-solving and more in general all those personal characteristics that involve individuals in an active reaction towards the requirements of the organizational environment and which are considered essential to produce a transformation of the professional knowledge into an effective work behavior. Concetta Fonzo

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In Italy, each area of competence is the responsibility of a different sector; so for e.g. basic competencesbasic competences, such as IT, foreign languages, economics, organization and law are included into formal education and training; technical and specific technical and specific vocational competencesvocational competences are included into professional training courses; while, transversal transversal competencescompetences such as soft skills, decision-making, problem-solving, work habits and work identity are included into formally and informally training in a wide range of settings.

Focus on recognition of competencesrecognition of competences (remind: accreditation of vocational centers), need to be able to read and transfer the competences from one sector to an other.

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challenges...

The key issues can be summarized under three related headings:

INTEGRATION:CROSS-SECTORAL INTEGRATION:CROSS-SECTORAL and TRANSVERSAL (integration of systems and TRANSVERSAL (integration of systems and

practices) practices)

Straighten the LONG LIFE APPROACH (professional LONG LIFE APPROACH (professional competences of guidance providers and teaching competences of guidance providers and teaching

staff) staff)

EVALUATIONEVALUATION: impact of career guidance services (assessment and quality assurance)

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info at.....

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Thank you for your attention!

Euroguidance Italy Euroguidance Italy Villa dei Papi (zona Pacevecchia)Villa dei Papi (zona Pacevecchia)

Via Perlingieri, 1Via Perlingieri, 1 82100 Benevento82100 Benevento

Tel. (+39) 0824 351232Tel. (+39) 0824 351232 Fax. (+39) 0824 51984Fax. (+39) 0824 51984

E-mail : E-mail : fonzo@euroguidance.it Web site: Web site: www.euroguidance.it