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10.02.2005 ags Version: 004 eLoadsheet General System Information - 1 - eLoadsheet weight and balance system General System Information Confidentiality and Non-Disclosure This documentation is the confidential and proprietary information of Flyware ("Confidential Information"). You shall not disclose such Confidential Information and shall use it only in accordance with the terms of the agreement you entered into with Flyware

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eLoadsheet weight and balance system General System Information

Confidentiality and Non-Disclosure

This documentation is the confidential and proprietary information of Flyware ("Confidential Information"). You shall not disclose such Confidential Information and shall use it only in accordance with the terms of the agreement you entered into with Flyware

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Version Version When Who Description 001 14.07.2003 ags Initial document 002 19.10.2003 ags User inferface change 003 12.11.2004 ags System updates 004 10.02.2005 ags System updates 005 01.06.2005 ags Graphics updates

Document info Document location \Flyware\Techincal info\ Document name eLoadsheet General System Information.doc

References Reference Description

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Purpose of this document This document aims to outline the eLoadsheet.net Weight and Balance system technical information. The document contains a system description and a description of the technical infrastructure. This document is aimed to increase the general understanding of the system inner workings. The target audience for this document is weight and balance engineers and IT personnel supporting or evaluating the system.

General eLoadsheet.net is an on-line weight and balance system for aircraft that offers the latest in loadsheet production systems available to airlines and handling agents. eLoadsheet is a web based system. Therefore, eLoadsheet works over the internet using a standard web browser and is accessible from anywhere where there is an internet connection. eLoadsheet is able to handle most if not all aircraft. All w&b (weight and balance) data is stored in a centralized database. The database format closely mirrors the IATA AHM560 (formally AHM050) format thus making the insertion of w&b a breeze for a weight and balance engineer. For airlines / handling agents that do not have this expertise in-house, Flyware are more than willing to handle the insertion and maintenance of the w&b data. eLoadsheet consist of two systems: eLoadsheet Weight and Balance: For creating loadsheets for aircraft and eLoadsheet Administrator: For inserting / updating aircraft w&b data. The system has two kinds of users: normal users and company administrators. These two kinds have different privileges. The normal users can create new loadsheet and open existing ones. The company administrator has additional privileges and can change the aircraft data and manage the company users using the eLoadsheet Administrator.

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eLoadsheet Technical infrastructure eLoadsheet is build on top of Microsoft .Net Framework. It uses both VB and C# programming languages. The system is designed and built using open standards such as XML and Soap. This fact allows the system to interface to other systems with great ease. The design method used is Microsoft DNA (distributed interNet applications) which calls for the separation of User interface from both Business rules and Database layer thus, making the task of adapting and integrating the system a viable one.

eLoadsheet Hardware infrastructure The eLoadsheet database is run on the Microsoft SQL server. The system is run in a WEB farm (clusters of web servers) designed to provide 99.999% of update on an annual average (less than 32 seconds of annual downtime). Requirement for uptime of information systems are usually around 99.5% which we meet with ease. At the time of writing the WEB farm contains two Windows 2003 Servers.

� Running: IIS6.0,.Net Framework � The two servers are set up in a Windows Load Balancing cluster thus

eliminating any single point failure.

The WEB farm will be enlarged as necessary as load increases

eLoadsheet Security The access to eLoadsheet is protected by usernames and password. We enforce a password policy disallowing short password and password very easy to break. The access to the eLoadsheet servers is protected by a firewall. We are using Cisco 7200 to mask all unwanted access to servers with IP filtering. To secure all data flowing to and from the system we use 128 Bit Secure Socket Layer encryption certified by Versign to guarantee secure transfer of data from client to server. This encryption method is regarded as the strongest encryption used in ecommerce.

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eLoadsheet Weight and Balance The eLoadsheet Weight and Balance part of the system is used for creating the actual loadsheets. In this chapter you will find a brief explanation on how to create a new loadsheet and generally how to operate the eLoadsheet Weight and Balance system. The instructions below are oriented for eLoadsheet operating in a non-check in system integrated mode. eLoadsheet can interface to a third-party check in system enabling eLoadsheet to receive pax and baggage information automatically. To start the eLoadsheet weight and balance go to: www.eloadsheet.net which will display the login page to eLoadsheet.

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To login you need a username and password to logon to eLoadsheet.net which should be supplied to you by the company administrator or from Flyware support. Enter the username and password and click Login to eLoadsheet. Upon successful login you will be transferred to the New Loadsheet page.

The New Loadsheet page is used to create a new loadsheet for a given flight. To create a new loadsheet, fill out all the relevant fields with desired values. Start by entering a flight number. Select the number of destination by clicking on the Nr. Dest combo box. A suitable number of destination fields will be displayed. Enter the IATA three letter codes for the �from� station and all destinations. From the A/C-Owner combo box select the desired company, when doing so all aircraft in that company�s database will be displayed. From the A/C-Regs combo box select the desired aircraft�s tail number, when doing so all available versions, crew combination, pax constants and pantry code will be displayed. You can see the aircraft type in a field just below the A/C-Regs combo box.

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Select a version of the aircraft from the Version combo box, if version information is available for the selected aircraft it will be displayed in a field just below the Version combo box. Select a crew combination from the Crew combo box. Normally the crew combination is designated like below, for example 2/5 means, 2 pilots in cockpit and 5 flight attendants. From the Pax constants combo box you can select which weight constants are to be used to calculate the total weight of the passengers. The Pantry code combo box might be empty for the selected aircraft, if so that aircraft does not let you choose what kind of catering configuration is used. Clicking the Create button will create the loadsheet. After a loadsheet has been created you will see the Fuel page in the main window.

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At the top of the screen the menu is displayed. All pages have a Save button and some have a Next button. Clicking will result in the content of the page being saved. Also if you click another menu item the contents of the page will be saved. So there is NO need to press the Save button before clicking either the Next button or another menu item. On the left side of the screen you will see a box designated FLIGHT INFO that displays the flight number, route of flight, aircraft- registration, type and version. Below on the left side you will see the RECENT SHEETS box. However, if this is your first loadsheet, the RECENT SHEETS box will not be displayed since you do not have any recent loadsheets. The RECENT SHEETS box can be used to quickly open a recently created loadsheet by clicking the flight number. At the bottom of the screen you will find the total information along with the balance envelope. The actual- zero fuel, take-off and landing weights are among the information displayed. Also you will find the maximum allowed traffic load abbreviated ATL and balance information displayed in both Index and Mean aerodynamic cord (Mac).

The Fuel page The fuel page enables you to enter take-off fuel, trip fuel and max take-off and landing weight. The page will automatically figure out if you are take-off, landing- or zero fuel weight limited. In order to be able to print a loadsheet you have to enter a non-zero take-off � and landing weight. Press the Next button to go to the Pax page or click any menu item.

The Pax page The Pax page or Passenger page allows you to enter the number of passengers for the flight.

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The number of passengers can be entered separately for each destination. Selecting the desired destination from the Pax to combo box will display the form for that destination. Normally passengers are entered as adult, child and infant. However, some aircraft require the passenger to be entered as male, female, child and infant. In that case, edit fields for Male and Female will be displayed instead of the Adult edit field. A column for extra cabin baggage is displayed as Cab B. This field allows you to enter the weight of extra cabin baggage that the passenger might be carrying, meaning the some extra baggage that is not included in the pax constants used for the flight. As you notice there are two rows for each column. They are Transit and Uplift. In the Transit row, enter the number of passenger that will be transiting through the station and in the Uplift row, all the passenger which are joining the flight at this station. The total number of pax for the selected station and total on board is displayed in a row below. The maximum number of passengers the aircraft can carry in the selected version is displayed as Max Pax. The total weight of the passenger

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including extra cabin baggage is displayed as Pax Weight. The total number of infants is not included in the total number of passengers. Press the Next button to go to the Seating page or click any menu item.

The Seating page. The Seating allows you to distribute the passenger through the cabin.

This page can be very different for different aircraft. Some aircraft require the passengers seating arrangement to be entered down to each row, then other only require the passenger total number of passenger in each section to be entered. The page shown above only require passenger to be entered in separately in each class.

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The maximum number of passengers in each row / section is displayed in the Max Seats row and the class in for each row / section is displayed in the Class row. There are two rows of edit fields. The number of passengers in each row / section is entered in the Nr. Pax row. Press the Next button to go to the Holds page or click any menu item.

Holds page The Holds page enables you to enter the weight to be carried in each cargo compartment of the aircraft. The weight of dead load can by entered separately for each destination. Selecting the desired destination from the Load to combo box will display the form for that destination.

The screen above shows a typical passenger aircraft with four compartments. Note that you may enter the values in any order you prefer. Sometimes it is

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useful to start by entering the total weight for Bag, Cargo and Mail and then distribute the load between the compartments. The page has the following rows:

Transit: Dead load that is transported through the point of departure and is bound for any or all of the destinations.

Bag: Total baggage to destination. Cargo: Total cargo to destination. Mail: Total mail to destination. To [Dest]: Total weight in compartment to destination. Total: Total weight in compartment on board. Max Cpt: Maximum allowed weight in each compartment. Max Hold: If any two compartments have a joint max weight then this will

be displayed in a row.

The page has the following columns

Total: The total dead load. Diff: The difference between what you entered in the Total and the

sum of the weight entered in the compartments. When the aircraft is correctly loaded this value should be 0.

[Cpt name]: Dead load in the each compartment. Press the Next button to display the printed version of the loadsheet or click any menu item.

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Print page Clicking the Print menu item displays the printed version of the loadsheet.

The loadsheet is a standard IATA format. To print the loadsheet right click with the mouse the area containing the loadsheet. The menu below is displayed. With the mouse click Print loadsheet to printer to print the loadsheet.

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The Dry Weight page To display the change dry weight page click the Dry W menu item.

The Dry weight page is displayed.

This page allows you to change the dry weight and index of the aircraft by as much as 7%. You either directly enter a new dry weight and / or index or in the New dry row enter an offset weight and / or index in the Add / Subtract row. To save your new dry weight index,click the Save button or any menu item.

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eLoadsheet weight and balance Summary The instructions above describe the eLoadsheet weight and balance operations in brief. This document will be updated as necessary to reflect changes and more detailed information as they become available.

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eLoadsheet Administrator

General The administrator is used to manage the company aircraft database and users in your company. It requires admin privileges. Initially the company administrator will receive his/her login name and password from eLoadsheet.net support. The company administrator can create another company administrator to share the responsibility of maintaining the company aircraft database.

How to login From the eLoadsheet Weight and Balance main page click Administrator. Entering a valid username and password will displayed this page.

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The menu items The data in the administrator is stored in database tables. All the menu items below correspond to a database table. When you select one the menu items below a page is displayed to let you Add, Update or Delete entries in that table. All the pages for the different tables have Add, Update and Delete buttons, which have the same function in all pages. The Add Button To add an entry, fill each edit field and combo box if appropriate and click the Add button. The Update button: To update an entry, select the desired entry, change the data at will and click the Update button The Delete button: To delete an entry, select the desired entry and click the Delete button.

Database layout All the database tables are stored in a relational database below you will find diagram which explains how one tables is related to the other. The database closely mirrors the IATA AHM560 data format.

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Copy/Delete Section

Copy Aircraft

Copy aircraft page gives you an opportunity to copy all aircraft and the data related to them. You choose an airline available to you, choose its type and mark all selected data you require to copy and give the new AcType a new name. Tip: It is good to give access to your aircraft in �permissions� as you may benefit from others doing exactly the same.

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Delete Aircraft

Same as with copy aircraft except deletion. Here you can also choose specific data to delete are delete all data. You choose version type under �Types�, select data to delete, all or specified and the choose �Delete� Tip: By marking ALL you automatically choose to delete all data.

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Copy Version

Copy Version is a narrowed down option to get all the version data from specified aircraft viewable to you. You choose the aircraft type to copy. Under �Verison� you pick the version which you would like to copy, then you mark all or selected data and give your version a new name. Tip: Good to remember that data option given under �Select data to copy� is a data that is always associated with version type.

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Delete Version

Same features as in �Copy Version� except for removal. You choose which version you would like to delete, then you choose which data of the version you would like to remove, all or specified, then choose �Delete� Tip: Once erased, there is no turning back.

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Edit aircraft Types

This is probably the most important page. �Types� have the foundation of what to calculate from. Type: Here you put in you preferred name for the new version. 752_01 (B757-200 version 1) MLDW: Maximum landing weight MZFW: Maximum zero fuel weight Max .Num LMC: Maximum number of last minute changes. Feature not used by all but gives you opportunity to limit the weight for last minute changes.

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I-change per LMC: Maximum number of last minute changes in reference to index. Ref.Sta: Reference station. Value retrived from AHM-50 data. K-constant: Value retrieved from AHM-50 data. C-constant: Value retrieved from AHM-50 data. Length of Mach: Value retrieved from AHM-50 data. LeMac: Value retrieved from AHM-50 data. Reference weight: Weight specified for this type of aircraft. Reference Index/Moment: Index specified for this type of aircraft. If index not used, you can refer to the momentum of an aircraft. SOC weight: Weight specified for �Seat occupied by container�. The weight of each container put in seat. Not commonly used. Stab qualifier +: Value given for stabilizer trim (NOSE UP) Stab qualifier -: Value given for stabilizer trim (NOSE DOWN) Max Weight: Maximum weight used. For �envelope� purposes. Determines the maximum value allowed. Min Weight: Minimum weight used. For �envelope� purposes. Determines the minimum value allowed. Max Index/ARM: Maximum index used. For �envelope� purposes. Determines the maximum index value allowed. If index not used refer to ARM of the aircraft. Min Index/ARM: Minimum index used. For �envelope� purposes. Determines the minimum index value allowed. If index not used refer to ARM of the aircraft. Use KG: If weight in kilograms then mark. Fixed Msg 1,2 and 3: Fixed messages. Possible to put fixed messages on the loadsheet. Please see the NOTE on the bottom of page for clarification for inputting aircraft not using AHM-50 data. *Tip: Minimize your work by copying aircraft from another user and amend.

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Registration

When you have created an aircraft type you must give it registration. Note that you can have many registrations under the same aircraft type. Choose your aircraft type. Put in the new registration under �A/C Reg:�. Add the weight in �Add weight� column and add index/moment in the �Add Index/Moment column. Here it is necessary to know if you have specified any reference weight and index before. Best is to have reference weight and index at 0 and use�Add weight� and �Add Index/Moment column to adjust. Then you choose which activation status you want for this aircraft registration. Finally you can if you prefer to have some data version date or number. It keeps track of all changes and makes it easier to find when last update was made. *Tip: It is good to know when you are working with aircraft you can choose activation status �Active for Admin only� then you alone can see this aircraft.

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Version

Types!Registration!Version This screen will allow you to create version for the registration specified. Choose the aircraft type. Give your name to the new version in the �Version� column. Specify what envelope (limitations for FWD and AFT values) number should be associated with this version. If you have different envelopes for TOW, LDW and ZFW you can specify on this page. Add weight and index if this version has some different values. Give the version a row order and also give it the name that you staff recognize it from in the �Version Info� column. Then choose ADD. Same applies for UPDATE and DELETE. *Tip: Keep version names simple or as easy so that they reflect the company policy.

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Cabin Layout

Types!Registration!Version!Cabin Layout When you have given your version a name, it�s time to add the values to it. You choose your type and version. In �Row/Section� column you give your first row or section a name. In �Row order� column you specify the sequence. In �Index Change/ARM� you specify the index influence for each passenger. In �Class� column you specify which class this section/row belongs to. In �Seat Name� column you specify name of seats or section/row (e.g. 23ABCDEF or MID). Finally you put the amount of seats associated with this row/section in column �Nr. of seats�. Then you do ADD. Same applies for UPDATE and DELETE. *Tip: As airlines often have many cabin layout schemes it is of some benefit to copy the cabin layout to ease the work.

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Cargo Holds

Types!Registration!Version!Cabin Layout!Cargo holds Here you define the cargo holds and give them value. Choose your type and version. Then describe your first hold under �Cpt name�. Give it then a row order under �Cpt. Order�. Next you put in the maximum weight of that hold in �Cpt.max weight� and next to it you specify the index value for that hold in �Index Change/ARM�. If the hold is sectioned (meaning it has a limitation associated with other holds) you mark that, and give it the sectioned name in �Hold:�. Finally you specify the limitation to the sectioned hold in �Hold Max Weight�. Then you do ADD. Same applies for UPDATE.

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Cumulative Limits

Types!Registration!Version!Cabin Layout!Cargo holds!Cumulative Limits Here you can further limit you sections and holds with cumulative limits. Mainly used for cargo aircraft.

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Cumulative Limits 2

Types!Registration!Version!Cabin Layout!Cargo holds!Cumulative Limits!Cumulative Limits 2 Associated with earlier screen. Here you assign compartments to each cumulative hold.

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Crew

Types!Registration!Version!Cabin Layout!Cargo holds!Cumulative Limits!Cumulative Limits 2!Crew Here you set the crew standards. You begin by selecting the type of aircraft you would like to add crew values for. Then you add your crew name in �Crew�. After that you add weight and Index for that crew name in �Add weight� and �Add Index/Moment� column. *Tip: Only add those crew configurations that are possible for that aircraft type.

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Pantry

Types!Registration!Version!Cabin Layout!Cargo holds!Cumulative Limits!Cumulative Limits 2!Crew!Pantry This screen is used for alternate weights (DOW/DOI) that are in use for different projects. Select type in �Types� Give the new pantry name its code in �Pantry code�. Then add the additional weight and additional index respectively in �Pantry Weight� and Pantry Index/Moment� Same applies for Update. *Tip: Remember that the system calculates from the weight given in �Types� or �Registration�, so it is important that only difference from the default weight is added here. Same applies for index. Also remember to keep names simple so load controllers won�t get confused.

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Fuel

Types!Registration!Version!Cabin Layout!Cargo holds!Cumulative Limits!Cumulative Limits 2!Crew!Pantry!Fuel This screen allows you to add update or delete a Fuel table. Select your type, use the fuel table as prescribed for this aircraft and add its weight and index respectively under �Fuel weight� and �Index/Moment� *Tip: Remember to verify your table.

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Stab trim

Types!Registration!Version!Cabin Layout!Cargo holds!Cumulative Limits!Cumulative Limits 2!Crew!Pantry!Fuel!Stab trim This section allows you to set the stabilizer trim for each of your aircraft types. First, choose your type, then give your flap setting value under �Flap setting�. Then describe its �Mac� value, followed by �Weight� and the exact �Stab setting�. *Tip: You have to have a stab trim table published by the aircraft manufacturer to complete this. If stab trim is different between flap settings it is good to be able to specify for each flap setting. This is often not possible in other systems.

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Envelope

Types!Registration!Version!Cabin Layout!Cargo holds!Cumulative Limits!Cumulative Limits 2!Crew!Pantry!Fuel!Stab trim!Envelope Here you specify your forward and aft limits in graphical format. Select your type, give your envelope a number in �Envelope nr�, set the first coordination number in �Cord number�, add the weight in �Weight� and index in �Index/Arm�. You will have to go back to �Version� to assign the envelopes to the correct version. *Tip: If you desire to use separate envelopes for zero-fuel weight (ZFW), landing weight (LDW) and take-off weight (TOW) your follow these rules: 1 for TOW, 2 for LDW and 3 for ZFW.

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Pax constants

Types!Registration!Version!Cabin Layout!Cargo holds!Cumulative Limits!Cumulative Limits 2!Crew!Pantry!Fuel!Stab trim!Envelope!Pax constants Here you set your pax constants, meaning you can have variable constants as described in IATA handling manual or if you have your own standards which do not follow IATA. Choose your type, give name to the pax constant in �Constants�, mark �Is mixed sex� if same weight applies to male and female. If not marked then male and female will show and you give each its value. Add weight to �Adult�, �Child� and Infant, mark default if you want this weight to be the default one and finally press �Add�. Same applies to �Update�

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Reports Section Check for errors

Check for errors Here you can check for errors/warnings in you database By selecting �Check for errors� the systems goes thru all aircraft in your database and checks that all data is in place. *Tip: It is not unusual to get a warning of missing cabin layout for cargo aircraft, as none are associated.

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Print w&b data

Check for errors!Print w&b data Here you can print w&b data. By choosing �Print w&b data� you can easily get a printout of all inserted data for your aircraft. *Tip: In the future, Flyware expectations are to get a printout in AHM-50 format.

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Usage

Check for errors!Print w&b data!Usage Here you can monitor the usage within the company. By selecting �Year� and �Month� you get an overview of the usage for that particular period. If prices are pre-stored, it will calculate for you total loadsheets, with prices etc.

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Usage by stations

Check for errors!Print w&b data!Usage!Usage by stations Here you can see what station has been most active. By selecting �Year� and �Month� you get an overview of usage from each station

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Bill

Check for errors!Print w&b data!Usage!Usage by stations!Bill Here you can see overview of cost for the year. By selecting �Year� you will be able to overview the total cost.

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Load on board

Check for errors!Print w&b data!Usage!Usage by stations!Bill!Load on board Here you can monitor the load on each flight as well as load in total. By selecting �Year� and �Month� you will get overview of load.

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History Log

Check for errors!Print w&b data!Usage!Usage by stations!Bill!Load on board!History Log Here you get an overview of all changes made to the system. By selecting �Dates� and �Time� you can monitor all changes made by you in the system.

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Permissions Users

Users Here you can give access to the system. Begin by inserting a name into �Login name� column, then adjust privileges which are three kinds: �Company Administrator�, �Normal User� and �Change Dry Weight Only�. Put in the name of the user under �Full Name�, station he works for in �Station� and e-mail address in �E-mail address�, if applicable. Then do �ADD�. Same applies for update. *Tip: Here you can set station name if you prefer top split up the bill. Also keep in mind to have usernames logical and simple.

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Change password

Users!Change passsword Here you change the password. Print your old password and then followed by the new one. You will also have to verify the new password. *Tip: This password change only applies to you password.

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Access list

Users!Change password!Acess List Here you apply for access to airlines database. By choosing an airline from the �All available Airlines� list. it will be copied to the �Selected Airlines� list. However the applicable airline must open for you to enable you to see in their own �Privacy� list.

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Privacy

Users!Change password!Acess List!Privacy Here you give access to your database. By selecting an airline from the �All available Airlines� list you automatically give access to your aircraft for that particular airlline. *Tip: Send and you will receive.

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Other Airline Info

Airline Info This page contains general information about your airline. The company name is the text that will appear on top of a printed loadsheet. The email address is the default company email address which will by the Flyware staff to communicate with your airline.

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Airports

Airline Info!Airports The page contains information about handling agents. An email address or Sita address may be entered for each handling agent. You may also enter a number of email/sita address separated by a ; The email/sita addresses will be used on the Send page in eLoadsheet.

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Containers

Airline Info!Airports!Containers This page contains information about containers. This information is used on the LIR (Load instruction page) in eLoadsheet.

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Goto w&b

Airline Info!Airports!Containers!Goto w&b By selecting �Goto w&b�, it will take you back to weight and balance section.

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