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Evolution not Revolution – Transforming your TestingJulie GardinerEmail: [email protected]: @cheekytester
1© Julie Gardiner
1.1 Evolution
© Julie Gardiner
1.2 Evolution = change
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1.3 Let’s go on a journey
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More to come…
Digital Evolution
1.4 Journey of Technology
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1.5 Story - Automation…
Transformation step…
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Year 1- Initiative started by testersStarted with a team of 2 (increased to 4)Automation framework established Scripts created
Year 4 - Questions started to be asked?Is it really adding value?“seems to be taking too long”“can you look into it?”
DataTime Invested 2 x 4 years + 2 x 2 yearsTotal 12 years of effortNumber of regression tests created?% of time needed to maintain each script?
Questions for you• Is your automation
really adding value?• Where is your
automation in terms of maturity?
• Will it address technology challenges ?
Sometimes you have to take a step back
before you can take a step forward
1.6 Transforming test execution tools
Transformation step…
© Julie Gardiner
Capture screen
Linear
Data driven
Keyword driven
Visual AutomationML and AI
Structured approach
1.7 Evolution of our toolset
Enforcers of Quality
Old role
Enablers of Quality
New role
1.8 Evolution of our role
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1.9 Evolution of our purpose
Dan Ashby
1.10 The skills of QA
Business Technical
Usability / Accessibility
Quality AssuranceUAT advisors -
BPMBetter
requirementsProcess
ImprovementLeadership
Assessments
Business Facing Technical
Collaboration tools e.g. BDD
Exploratory testingMBT
Visual testing AI Domain
modelling
Test DesignTest Tool Knowledge / usage
Domain knowledgeSoft Skills e.g. EI, Communication,
InfluencingFundamentals of practices
e.g. Git / CI / CD, AutomationAgile, Cloud, DB, Mobile, IoT
Env Management, SV
set up, TDM Engineer
Dev in TestAutomation FrameworksAPI testing
AI/ML Data Scientists
RPASecurity
PerformanceEmerging Tech
Business Ninjas
Functional Core Techie Uber Techie
Fundamentals
Trusted Advisor ImplementerConscience Trainer/Coach GuidanceGuru Quality Rep
1.11 The role of QA
© Julie Gardiner
Emotional Intelligence
1.12 Transform how we communicate and get ready for change Communication style analysis
Things to note• there is no right or wrong answer• try not to think too much• Understand ourselves and others• Two parts
• answer questionnaire • plot the values on the graph
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1.13 The questionnaire - how to complete (x axis)
Formal Retiring Business Like Guarded Organised Introvert Logical Focused Cool Insensitive
x
Friendly Approachable Casual Open Unstructured Social Intuitive Random Warm Perceptive
X - Axisx
x
xx xx
x
x
x
6
x
x
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1.14 The questionnaire - how to complete (y axis)
To the point Challenging Quick Insistent Lively Impatient Adventurous Confronting Competitive Strong Minded
Indirect Accepting Leisurely Thoughtful Relaxed Patient Cautious Receptive Co-operative Analytical
Y - Axis
x
x
xx
x
x
x
15
xx
x
x
2© Julie Gardiner
Plot your score on the grid
X (6,2)
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0 1
5
6 7 8 9 102 3 4
X-axis
y-axis
0
1
6
7
8
9
10
2
3
4
1.15
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1.16 The Model
The Pragmatist
The Pioneer
The Analyst
The Facilitator
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Questions:• What’s your style?• What about your team?• What’s your Manager’s
style?• How will you approach
change to transform what you do?
How this has evolved
1.17 Evolution of process/value of testing
• Formation of a Test Strategy/ Charter
• Test team Attitudes• Tools introduced• Metrics being captured such
as DDP, Test environment downtime
• Product risk assessment introduced
• Results became more visible
• Talked the Business Language
• First release to go live with no bugs being reported after the first month of live operation
Question for you…
What information are you providing? Why?
• CIO didn’t appreciate the value of testing
• Test Manager asked for help
Business wanted more and trusted the Test Manager more
© Julie Gardiner
ExecutiveProductTeam
OpenClose
d
Risks
Open
OpenClose
dClose
d
Open
Obj
ectiv
e
Obj
ectiv
e
Obj
ectiv
e
Obj
ectiv
e
Bene
fit
Bene
fit
Bene
fit
Bene
fit
Bene
fit
Benefits available for release
Obj
ectiv
e
Bene
fit
Closed
0 100Morale
Revenue by release v cost
Cost savings to date
Summary
Top 5 risks and issues
1.18 Dashboards from Team to Company
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Progress through the test plan
today end date
residual risks of releasing TODAYR
esid
ual R
isks
start
all risks ‘open’ at the
start
Source: Risk Based E-Business Paul Gerard and Neil Thompson
1.19 My secret weapon…Product Risk Reporting
1.20 Change is happening
Are you ready?
1.21
RBCSYou
